What Jobs are available for Support Staff in Alton?

We are excited to find a dependable and trustworthy Leadership Support Assistant to offer provide administrative support to our Managing Director and Leadership team. This position is key to keeping the MD’s office running smoothly, allowing them to concentrate on important strategic tasks and projects.

In this position, you'll be assisting our Managing Director by managing their diary and coordinating travel plans. Plus, you’ll play a vital role in supporting our leadership team with administrative tasks. As a key point of contact for everyone, you'll be connecting with various departments and individuals to offer guidance and assistance.

Located in our Woking office, you'll be the first point of contact for our visitors. You'll help maintain our site, coordinate appointments, and ensure that everyone arrives safely. Plus, you'll take the lead in ensuring our office runs smoothly and take pride in managing our facilities.

Key Responsibilities

• Efficient and smooth diary management for the Managing Director and leadership team members
• Creating powerpoint presentations and owning some projects ensuring team members across the business update plans on a regular basis.
• Working with the Softener Supplies Manager to manage facilities on site, including tracking dates for services and holding relevant documents securely
• Responsible for coordinating travel, accommodation, events and meetings requirements
• Set and maintain office standards
• Plan and organise the replenishment of consumables and stationery
• Point of contact for visitors onsite, ensuring all visitors follow health and safety guidelines
• Manage the relationship with key suppliers e.g. confidential waste, cleaners etc
• Support H&S requirements e.g. fire alarm tests, data reporting etc
• Work with our Field Operations team with onsite fleet queries and hold keys securely
• Daily post management, distributing appropriately
• Support the administration of credit card statements and expenses for the Leadership team

Requirements

• Strong communication skills and a confident team player
• Excellent problem solving, organisational skills and ability to use own initiative
• Familiar with working to deadlines and remaining calm under pressure
• Ability to build relationships and engage at all levels
• Strong software system skills – including Outlook, PowerPoint and Microsoft Excel
• Ability to build out professional presentations on PowerPoint
• Able to use Project planning tools, GANT charts etc
• Experience of organising events and diary management

Benefits

• Competitive salary and performance-based incentives
• Free onsite parking
• Pension Scheme
• Ongoing opportunities for career growth and development.
• Wellbeing programs and EAP
• Access to ongoing learning and development through our online learning platform

Support Analyst

Hybrid

Overall Role Objectives

Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non-technical users in resolving issues reported via email, telephone, face to face or via Service Desk tickets. You will be highly motivated, proactive and have a “can-do” attitude towards delivering excellent service to our user community. You will need excellent spoken and written communication skills as you will be liaising with all areas of the business and at all levels.

Key Behaviours

• Excellent Customer Service Skills – A high level of customer service skills working within a high pressure IT environment, delighting our users with a friendly, quick and helpful response
• Excellent Communication - ensure issues addressed and business users updated with progress on their issues at every step of the way
• Team player - be able to work within your team, the wider IT team and the business units.
• Communicate well on your tasks/progress and understand the wider contest in which you work.
• Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour.

Tasks/Responsibilities

Operational

• Day-to-day management of new and existing tickets assigned to you ensuring SLA’s are met and KPI requirements are fulfilled.
• Logging, management and ownership of Incidents and Service Requests via the IT ticketing system providing first time fixes where appropriate
• Interaction with customers at all levels within the business via phone, email, face to face and ticketing system
• Providing customers with regular communication on the progress of their issue/ request from ticket being logged through to resolution
• Liaising with internal IT teams for escalation of issues
• Liaising with third party suppliers for resolution of issues
• Providing Out of Hours Support when assigned on a rota basis
• Project work as and when required

People

• Communicate in a civil and effective manner.
• Act in a responsible and professional manner at all times.
• Respect other team members and assist when required.
• Inform the management team of any training requirements needed to fulfil your role.
• Be an active team player committed to achieving success.

Operational Excellence

• Continually demonstrate professionalism across all areas of the role, as well as interaction with the business and third parties.
• Ensure that appropriate responses are made in a timely fashion to requests / instructions from management, the business or the SRI Group.

Essential Knowledge, Skills & Experience

Skills

You should be familiar with resolving issues via phone/ remote access tools and be familiar with the following:

• Windows 10/11
• Microsoft Dynamics
• Office365
• Microsoft Exchange
• Service Desk tools (ManageEngine is currently used)
• Remote connectivity tools
• Active Directory/ Entra - Access management
• Microsoft O365 Admin Centre - administration / access
• Printer configuration and troubleshooting
• Email troubleshooting
• Network troubleshooting/ Meraki (desirable)
• Telephony systems Mitel/ Avaya or similar (desirable)

Experience/Knowledge

• You will have at least 2 years IT Service Desk experience with a good level of IT knowledge
• You should be a fast learner and be able to pick up knowledge quickly that can be applied to our bespoke applications.
• You should have the ability to work proactively under own initiative or effectively as part of a team with a passion for providing high quality customer service.
• ITIL Foundation v4 (desirable)

Are you looking f or a part time role, within school hours (mornings/early afternoons)? Would you love a rewarding role supporting a gentleman in his own home / taking out in the community ? Come and join one of the UK's largest provider of complex care. Within the Care in the Home division, we support adults with spinal cord injury and other neurological conditions to to live in their own homes.We'd like you to join us as a Support Worker at our clients home based in Andover

When you'll be working:

Morning shifts available (9am-10.30am)Early afternoon shifts available (11.30am-3pm)Part time

This role is to support our male client who has locked-in syndrome within his own home in Andover.

The morning shifts (9am - 10.30am) will involve providing support alongside the live in staff with personal care, hoisting and helping the client get ready for the day

The afternoon shifts (11.30am - 3pm) will involve driving the client in his own car out to places of his choosing in the community such as, shopping, parks and any other daily tasks.

Due to the above it is essential that any applicants interested in the afternoon shifts have a valid full UK driving license and are comfortable driving an assisted vehicle.

Kind and caring natureFlexibility & reliability Good communication skills

• 12.25 per hour
• Full specialist training , shadow shifts, and ongoing support from the Care Manager provided
• Accrued holiday pay
• Regular consistent work with rolling rotas
• Flexible zero hours contract
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• A Nest Personal Pension account
• We recognise outstanding Active Behaviours via the Active Awards programme
• Refer a Friend Scheme and earn yourself up to £1,500 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

? Join Our New Live-In & Live Out Support Team Make a Real Difference! ?
Location: Whitmore, near Stoke-on-Trent

PEG feedingManual cough assistPersonal care and hygieneMedication and insulin administrationAirway management

A warm, friendly, and person-centred approachExperience with spinal injuries or willingness to learnConfidence in providing clinical care (full training provided)A full UK driving licence (to drive the client's car)Non-smoker preferredReliable, flexible, and committed to continuity of care

from £12.25 up to £4 per hour / 47 up to 68 per day (based on experience and qualifications)Flexible, zero-hours contract to suit your lifestyleAccrued holiday pay NEST pension scheme Ongoing clinical support from our expert teamsRecognition and rewards through our Active Awards ProgrammeRefer-a-Friend Bonus earn up to ,500!

We are seeking a remote Vacation Support representative to help clients with vacation bookings and questions. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment

A new job opportunity has become available for a dedicated Support Worker to work in an exceptional care home based in the Walton-on-Thames, Surrey area. You will be working for one of UK's leading healthcare providers

A boutique luxury home is a purpose-built, modern facility offering residential and nursing care. Also features a therapy and exercise room and a stunning, octagonal glass public cafe

**To be considered for this position you must hold an NVQ Level 2 in Health & Social Care or equivalent**

As the Support Worker your key duties include:

• Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
• Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
• Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
• Ensure accurate record keeping at all times

The following skills and experience would be preferred and beneficial for the role:

• Have a genuine desire to care for others
• A good team player
• Good verbal and written communication skills
• Proven experience of working in a care setting

The successful Support Worker will receive an excellent salary of £12.60 per hour and the annual salary £23,587.20 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:

• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and Company Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 6957

To apply for this fantastic job role, please call on or send your CV

An exciting opportunity has arisen for a Legal Support Officer to join our Legal Business Support Team at Hampshire County Council.

Are you an experienced administrator looking for a new challenge in a professional and rewarding environment?

The Legal Business Support Team plays an important role in helping support our Fee Earners within the Legal Practice. The team covers all aspects of Legal Support and is a great place to start for someone considering a career in a Legal Environment.

The Role:

Ideally with a business support background, you will be organised and an effective communicator with experience of, or desire to work within a fast-paced environment. This is a fantastic opportunity to develop your career in a legal setting - no prior legal experience is required , just a passion for organisation, accuracy, and supporting others.

You will have a willingness to undertake appropriate training where relevant.

Working for Hampshire Legal Services (HLS) as part of the Business Support Team you will provide a comprehensive range of support to the individual lawyers who advise Hampshire County Council departments and its external clients. You will also provide support to our Business Development Manager and the Legal Practice Manager. We are rapidly expanding taking on more work, that is why we are seeking someone to assist the work of the Business Support Team.

To be successful in the role, you need to be proactive, efficient and have the ability to produce work to a high standard. Work produced is often of a sensitive nature and therefore awareness of the importance of confidentiality is of paramount importance. You'll be an effective communicator with experience of using a variety of manual and computerised systems. You'll have excellent time management skills with the flexibility to adapt to business demands and customer needs, with a willingness to undertake appropriate training where relevant.

What you’ll do:

• Providing comprehensive administrative support to solicitors and legal officers
• Managing legal documentation, correspondence, and case files
• Using digital systems to maintain accurate records and track case progress
• Coordinating enquiries to the service, managing a complex workload and meeting critical deadlines
• Supporting other team members and contributing to service improvements
• Creation and distribution of court bundles and handling of confidential information from third parties
• Sorting and scanning of daily post and arranging singing and sealing of legal documents
• Handling land registry searches
• Records management and handling deeds
• Systems administration and providing support to the service
• Organising training / managing IT equipment
• Contracts Letting support

What we’re looking for:

• A-Level standard or equivalent
• Approachable with excellent communication and interpersonal skills
• Able to follow routines, guidelines and set procedures
• Able to work without constant supervision and seek guidance from appropriate contacts when required
• Excellent attention to detail
• Ability to understand the requirements of working with confidential information and the confidence to process and handle the information in line with corporate standards relating to data protection
• Good IT knowledge, including Outlook, Microsoft Word and Excel
• Work under pressure to tight deadlines
• Must be prepared to work flexibly to achieve set business objectives
• Establish good working relationships with people at all levels
• Good commitment to customer care and continuous improvement

Why join us?

• Comprehensive induction programme with all necessary training
• Commitment to personal development
• Preparation for future senior-level opportunities

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

If you think you have what it takes to make a real difference in Hampshire, get in touch!

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.