1221 Support Staff jobs in Portsmouth

The Company: 

• p>A market leading diagnostics company. 

• Global business 

• A progressive, high-tech healthcare business. 

• Invest in their staff. 

• Offer career progression opportunities. 

The Role of the Customer Support Engineer 

li>

Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset 

• Attending to breakdowns, repair and PPM. 

• Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. 

  < li>

• Will also be providing customer training on the equipment 

• Covering the IVD portfolio 

• Full Product and training provided 

Benefits of the Customer Support Engineer 

li>

£52,170 basic salary with some flex potentially depending on experience 

/li>

• Bonus 12% of Salary 

• Car or £7200 allowance  

  < li>

• Group Income Protection

• Employee Assistance Programme

• Pension  

  /li>

• Life Assurance, 

• Benefit Funding 

The Ideal Person for the Customer Support Engineer 

li>

Must have an engineering qualification, Bsc or HND of equivalent 

• Ideally you will have clinical pathology diagnostics experience  

  /li>

• Will look at other complex medical equipment such as MRI systems 

• An ambitious and motivated, qualified field service professional  

  /li>

• You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge 

• A logical and process-driven mindset driven & ability to manage personal time 

• Disciplined to deliver service support in line with service KPIs 

• Quick learnerwith innovative and continual improvement mind-set 

• Experience of “on-site” customer-facing engineering support 

• Proven track record of troubleshooting experience 

• Good working knowledge of electronics, electro-mechanical systems and information technology 

• Knowledge of Customer Relationship Management  

  /li>

• A valid driver’s license and indefinite rights of working in UK are required 

  < li>

• Must be living in Hampshire or Dorset 

If you think the role of Customer Support Engineer is for you, apply now! 

Consultant: David Gray 

Email: (url removed) 

Tel no. (phone number removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. 

Harwood Brittain Technology (HB Tech) is a growing provider of outsourced IT services to businesses and charities on the south coast. Our clients typically operate computer networks with between 1 and 20 virtual servers, and between 10 and 150 network users. Although we provide IT infrastructure and expertise, at our heart we are a service company. The company is on a growth trajectory, so this is a great opportunity to join an organisation in its relatively early stages and that is constantly evolving. The company has enjoyed continued growth over the last ten years and we are looking for people to join us who want to be part of this ongoing journey.

Purpose

We require a dedicated IT customer service desk technician to provide ticket resolution and to be accountable for escalations. Reporting to our Helpdesk Manager, you will minimise disruption to our clients by resolving incidents in a timely and efficient manner and by providing outstanding levels of customer service. 

Day to day

We offer a varied, fast paced, challenging role that will typically include:

• Resolution of support issues
li>Assigning tickets for escalation
• Ensuring that tickets involving 3rd party suppliers are raised and monitored appropriately
• Reporting to the Helpdesk Manager any escalation issues in a timely manner, and ensuring that any risks or concerns are highlighted
• Assisting the Helpdesk Manager to ensure that all SLA’s are achieved, and service quality levels are maintained
< i>To provide technical support internally when appropriate
• Translate technical knowledge to understandable terms for clients
• Understand business impact of clients not being able to work
• Assist with rolling out version/change updates

The successful candidate

Our perfect candidate will likely have the following characteristics:

• Circa 2 years of IT customer service desk experience
• Knowledge and experience of Microsoft Partner Centre and Office 365 Admin Centre
• Be accredited with MS900 certification as a minimum
• Confident on the phone; verbal communication is key for this role
• Clear and accurate writing skills
• Working in a small team it is critical that you are friendly, optimistic, dependable and calm
• The ability to listen is key to ensure a clear understanding of customer issues and requests
• A diplomatic, caring, professional nature is a must
• We very much value the pursuit of growth and learning
• A willingness to counsel, teach and guide each other
• To work without judgement
• Always look for the best outcome to any situation
• Be caring, helpful and put self in the shoes of others

Office Location

Based on the edge of Romsey in Hampshire, our office is located 5 minutes from Romsey and 25 minutes, or less, from Ringwood, Salisbury, Southampton, Winchester. Our office has free parking, great views and many woodland walks that are perfect for a lunch time stroll!

Harwood Brittain Technology (HB Tech) is a growing provider of outsourced IT services to businesses and charities on the south coast. Our clients typically operate computer networks with between 1 and 20 virtual servers, and between 10 and 150 network users. Although we provide IT infrastructure and expertise, at our heart we are a service company. The company is on a growth trajectory, so this is a great opportunity to join an organisation in its relatively early stages and that is constantly evolving. The company has enjoyed continued growth over the last ten years and we are looking for people to join us who want to be part of this ongoing journey.

Purpose

We require a dedicated IT customer service desk technician to provide ticket resolution and to be accountable for escalations. Reporting to our Helpdesk Manager, you will minimise disruption to our clients by resolving incidents in a timely and efficient manner and by providing outstanding levels of customer service. 

Day to day

We offer a varied, fast paced, challenging role that will typically include:

• Resolution of support issues
li>Assigning tickets for escalation
• Ensuring that tickets involving 3rd party suppliers are raised and monitored appropriately
• Reporting to the Helpdesk Manager any escalation issues in a timely manner, and ensuring that any risks or concerns are highlighted
• Assisting the Helpdesk Manager to ensure that all SLA’s are achieved, and service quality levels are maintained
< i>To provide technical support internally when appropriate
• Translate technical knowledge to understandable terms for clients
• Understand business impact of clients not being able to work
• Assist with rolling out version/change updates

The successful candidate

Our perfect candidate will likely have the following characteristics:

• Circa 2 years of IT customer service desk experience
• Knowledge and experience of Microsoft Partner Centre and Office 365 Admin Centre
• Be accredited with MS900 certification as a minimum
• Confident on the phone; verbal communication is key for this role
• Clear and accurate writing skills
• Working in a small team it is critical that you are friendly, optimistic, dependable and calm
• The ability to listen is key to ensure a clear understanding of customer issues and requests
• A diplomatic, caring, professional nature is a must
• We very much value the pursuit of growth and learning
• A willingness to counsel, teach and guide each other
• To work without judgement
• Always look for the best outcome to any situation
• Be caring, helpful and put self in the shoes of others

Office Location

Based on the edge of Romsey in Hampshire, our office is located 5 minutes from Romsey and 25 minutes, or less, from Ringwood, Salisbury, Southampton, Winchester. Our office has free parking, great views and many woodland walks that are perfect for a lunch time stroll!

The Company: 

• p>A market leading diagnostics company. 

• Global business 

• A progressive, high-tech healthcare business. 

• Invest in their staff. 

• Offer career progression opportunities. 

The Role of the Customer Support Engineer 

li>

Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset 

• Attending to breakdowns, repair and PPM. 

• Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. 

  < li>

• Will also be providing customer training on the equipment 

• Covering the IVD portfolio 

• Full Product and training provided 

Benefits of the Customer Support Engineer 

li>

£52,170 basic salary with some flex potentially depending on experience 

/li>

• Bonus 12% of Salary 

• Car or £7200 allowance  

  < li>

• Group Income Protection

• Employee Assistance Programme

• Pension  

  /li>

• Life Assurance, 

• Benefit Funding 

The Ideal Person for the Customer Support Engineer 

li>

Must have an engineering qualification, Bsc or HND of equivalent 

• Ideally you will have clinical pathology diagnostics experience  

  /li>

• Will look at other complex medical equipment such as MRI systems 

• An ambitious and motivated, qualified field service professional  

  /li>

• You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge 

• A logical and process-driven mindset driven & ability to manage personal time 

• Disciplined to deliver service support in line with service KPIs 

• Quick learnerwith innovative and continual improvement mind-set 

• Experience of “on-site” customer-facing engineering support 

• Proven track record of troubleshooting experience 

• Good working knowledge of electronics, electro-mechanical systems and information technology 

• Knowledge of Customer Relationship Management  

  /li>

• A valid driver’s license and indefinite rights of working in UK are required 

  < li>

• Must be living in Hampshire or Dorset 

If you think the role of Customer Support Engineer is for you, apply now! 

Consultant: David Gray 

Email: (url removed) 

Tel no. (phone number removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. 

Looking for a Career That Feels Meaningful?

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

• Do you thrive when you're challenged?
• Do you back yourself to figure things out, even if you don't know the answer straight away?
• Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

WHJS1_UKTJ

Support Workers – Supported Living & Residential Services
Location: Southampton, UK
Salary: £30,576 – £0,825.60 per annum + sleep-in pay (where applicable)
Job type: Permanent, full-time
Sponsorship: This employer is unable to provide sponsorship for VISA

About the role:

A well-established adult and children care provider is seeking dedicated and compassionate Support Workers to join their supported living and residential care services across the Southampton area. The services provide specialist care for adults or children with learning disabilities, mental health disorders, complex needs and/or challenging behaviour.

As a Support Worker, you will play an essential role in delivering high-quality care and promoting independence, dignity, and wellbeing. Your day-to-day responsibilities will vary depending on the needs of the individuals, but always with the shared aim of enabling them to live as independently and meaningfully as possible. This role includes a combination of day shifts, long shifts, and may involve sleep-in duties, depending on the home’s needs.

Key responsibilities:

• Work collaboratively with your team to create a warm, safe, and caring environment
li>Provide personal care and support tailored to each individual’s needs < i>Promote life skills such as shopping, cooking, and cleaning
• Support residents with meaningful activities and community integration
• Assist in developing and implementing individualised care plans
• Record and maintain documentation in line with CQC and organisational standards
• Remain up to date with policies, safeguarding practices, and relevant care legislation
• Support individuals with emotional, mental health, or behavioural challenges in a professional and empathetic manner

Requirements:

• Right to work in the UK
• Willingness to undertake personal care and manage challenging behaviour
• Flexibility to work weekends, long shifts, and sleep-ins where required
• Willing to complete pre-employment checks including Enhanced DBS
• Minimum 6 months of relevant UK-based care experience
• Experience supporting adults or children with complex needs or behaviours that challenge
• Computer literate

Benefits:

• Salary up to £30, 5.60 per annum
li>Additional sleep-in pay (where applicable)
• 30 days annual leave
• Thorough onboarding and induction programme
• Ongoing training and career development opportunities
• Progression pathways to Team Leader roles and beyond
• Friendly and supportive team environment
• Company pension scheme
• Free on-site parking
• Casual dress policy
• Employee referral programme
• Regular line manager check-ins

How to apply:

If you are an experienced Support Worker who is passionate about making a positive difference in people’s lives, we welcome your application. Submit your CV, and we’ll be in touch to discuss the next steps.

Role: Support Worker

Job Type: Temporary

Salary: £12.21

Location: Hampshire

Our client is a values-driven charity committed to making a positive impact in the lives of those we support. They pride themselves on the principles of being committed, reliable, inspirational, trustworthy, and inclusive. Believing in providing Active Support and Positive Behaviour Support to empower individuals to live life to the fullest, with their needs and choices at the centre of everything they do.

Position Overview:

We are seeking an experienced and dedicated healthcare professional to join their team as a Support worker. You will be a key player in guiding and empowering your knowledge through the team, serving as a role model in delivering the highest quality care and support.

Key Responsibilities:

• Ensuring high performance and continuous development.
li>Mentor and guide less experienced colleagues, fostering a positive and collaborative work environment.
• Maintain and update support plans, ensuring accuracy and relevance to the individual’s needs.
< i>Uphold and promote our clients core values in all aspects of your work.

What We’re Looking For:

< i>Proven experience in providing a wide range of high-quality support in a healthcare setting.
• Strong communication skills, with proficiency in literacy, numeracy and basic IT skills.
• NVQ Level 3 in Social Care or an equivalent qualification.
• A passion for delivering person-centred care and support.
• MAPA/PMVA or any other form of restrained training.
• Buccal training

What We Offer:

• Days, nights, sleep-ins, weekdays.
• Training opportunities and career advancement.

If you have a passion for providing support to vulnerable individuals and meet the essential skills and qualities listed, we would love to hear from you. To apply, please submit an up-to-date copy of your CV via the apply button.

Support Workers Wanted

We are seeking Support Workers to assist adults with complex health needs and learning disabilities. You’ll help them enjoy an active life at home and in their community.

What you’ll do:

• p>Support daily living activities and community engagement

• Assist with social activities and connecting with family/friends

• Help manage finances

• Keep homes clean and go shopping

• Provide and encourage personal care

• Enjoy your work!

What we’re looking for:

< i>

Interest in our people’s hobbies

/li>

• Ability to adapt communication (clear speech, slowing down, correct words)

Our services have a ‘Good’ CQC rating (2023) across all areas.

Benefits:

• Early pay options

• Paid enhanced DBS

• Flexible working hours

• Paid annual leave (pro rata)

• High-quality training and career support

• Pension scheme with life assurance

• Shopping discounts via Blue Light Card and Bene£its

• Refer a friend scheme – earn up to £500

  < li>

• Free 24/7 access to health portal, counselling, and support

We support the Disability Confident Scheme — candidates declaring a disability who meet criteria will have the chance to demonstrate their skills at interview.