492 Support Staff jobs in Roehampton
Customer Support Executive (SaaS)
Posted 582 days ago
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Job Description
First things first, supporting Deskpro is not your typical customer support job. At Deskpro, we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.
This role is a great opportunity for someone with 2+ years experience in customer support for B2B software and is looking to become a key part of our growing team! Everyday is different at Deskpro. Work with customers on various configurations, follow-up after weekly releases and assist with customer onboarding. If you are a curious problem solver, not afraid of technical challenges and have a passion for making customers smile, then you could be a great fit in our friendly and diverse team.
We are currently migrating customers to our latest version (Deskpro Horizon) as we have spent the past 2 years re-designing and re-developing our helpdesk software product, so it is a really exciting time to join Deskpro as you will be an integral part of our small but growing support team.
For more information about Deskpro, head to our Careers page .
What will you be doing?- You'll be a core part of the Deskpro team, and one of our primary customer facing representatives, excited by responsibility from day one.
- Communicating with our customers (and potential customers) via support tickets, live chat, voice and social media - all through Deskpro.
- Our customers use Deskpro in all sorts of different ways and integrate it with a range of other products and services. You'll be faced regularly with requests for help about something you've not heard of or thought about before, with the opportunity to learn and find answers.
- Testing for software bugs and logging software bugs on-behalf of customers.
- Updating the help content built into Deskpro and writing new content as we launch new features.
- Helping new customers with the onboarding process, including configuration and training sessions.
- Gathering customer feedback about their experience with Deskpro and sharing your knowledge with the Product team.
Requirements
- 2+ years experience in customer support at a B2B software company.
- You enjoy and get satisfaction from helping people. Inbox-zero is hugely satisfying to you.
- A rapid ability to learn. Deskpro is a powerful product, so there is a large product to learn, understand and support.
- Enthusiastic about engaging in calls/meetings with customers to gather information and gain a comprehensive understanding of their problems.
- Comfortable with more technical elements of supporting software (e.g. our reporting language, logical flows in automations, complex workflows that customers build, APIs etc.).
- You will need to have outstanding writing abilities. This role involves communicating complicated ideas in a simple way to customers.
Benefits
We are a friendly startup-team based in central Wimbledon, 3 minutes walk from fantastic transport links (train, District and Northern line tubes, buses, trams).
- Competitive Salary £30k - £45k (dependent on experience)
- 25 days holiday plus UK Bank Holidays
- BUPA Private Healthcare & Cash Scheme, Pension Scheme, Bike storage, Season ticket loans, Reduced gym membership, Cycle to Work, Free Phone SIM (unlimited calls, data etc).
- Laptop & 2 x 4k Monitors, ergonomic chair & sit-stand desks as standard.
- Monthly team socials and legendary Xmas & Summer Parties.
- Personal budget for training and growth.
- A chance to be truly invested in a growing software company.
- Lovely bespoke offices, BBQs in the summer, Monday team breakfasts and Friday lunches paid for. Unlimited coffee, tea, soft drinks and snacks with beers for Friday afternoon.
- A mixture of autonomy over your role and real responsibilities to the team and business from day 1.
For more information, you can visit our Careers page
No recruiters or agencies please.
Stretch Therapist & Front of House Support
Posted 21 days ago
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Job Description
STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT
Company description:
KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection.
Summary of the role:
The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey.
List of duties:
· Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times.
· Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals.
· Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits.
· Assist with studio outreach initiatives and events.
Front of House Support duties:
· Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms.
· Greet patients into the space and giving them a tour if requested
· Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed
· Opening and closing the studio - completing opening/closing daily checklists
Essential requirements:
- Previous Body Work Experience Level 3 certificate anatomy and physiology
- UK Right to Work
- Fluent in English
- Friendly and confident with people
- Passion and knowledge about physical and mental health, wellness and recovery.
- A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork.
- Strong customer service and troubleshooting skills
- Excellent communication skills
- Sales
- Organised and able to multi-task
- Strong time management
- Able to commute to Richmond
- Flexibility and understanding of the unique requirements of a new start-up.
Preferred education and experience:
· One year in the health, wellness, and/or fitness sector.
· Qualifications is a bonus but not essential
Rate and Key info:
- Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £3 for Front of House support duties during "gap" hours.
- Location: Richmond upon Thames
- Hours: Up to 24 hrs per week (including weekends and flexible hours)
- Additional Benefits: A supportive team environment & continuous CPD
Job Type: Freelance
Pay: £ per hour
Benefits:
- Store discount
- Access to complimentary treatments
Work Location: In person
Stretch Therapist & Front of House Support
Posted today
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Job Description
STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT
Company description:
KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection.
Summary of the role:
The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey.
List of duties:
· Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times.
· Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals.
· Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits.
· Assist with studio outreach initiatives and events.
Front of House Support duties:
· Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms.
· Greet patients into the space and giving them a tour if requested
· Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed
· Opening and closing the studio - completing opening/closing daily checklists
Essential requirements:
- Previous Body Work Experience Level 3 certificate anatomy and physiology
- UK Right to Work
- Fluent in English
- Friendly and confident with people
- Passion and knowledge about physical and mental health, wellness and recovery.
- A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork.
- Strong customer service and troubleshooting skills
- Excellent communication skills
- Sales
- Organised and able to multi-task
- Strong time management
- Able to commute to Richmond
- Flexibility and understanding of the unique requirements of a new start-up.
Preferred education and experience:
· One year in the health, wellness, and/or fitness sector.
· Qualifications is a bonus but not essential
Rate and Key info:
- Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £3 for Front of House support duties during "gap" hours.
- Location: Richmond upon Thames
- Hours: Up to 24 hrs per week (including weekends and flexible hours)
- Additional Benefits: A supportive team environment & continuous CPD
Job Type: Freelance
Pay: £ per hour
Benefits:
- Store discount
- Access to complimentary treatments
Work Location: In person
Trainee Recruitment Consultant - Excellent training and support
Posted 121 days ago
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Job Description
Good things come to those who work really, really hard…” and by ‘good things,’ I mean a lucrative uncapped commission structure, a clear pathway to progression, a sociable yet professional team plus other perks - an all expenses trip to Las Vegas, anyone?
We are now looking for both experienced recruiters and trainees. With a market offering both nationwide and international coverage, it’s certainly an exciting time to join us and we are seeking individuals like yourself - hardworking, driven, self-starting - to continue our growth.
What does a Recruitment Consultant do?
You will be coached by your mentor and trained to effectively manage the full 360 recruitment life-cycle. This involves:
Building a client portfolio of businesses within your specialist market and area.
Managing a database of top calibre professional candidates.
Identifying opportunities within the market place.
Generating leads and developing relationships.
Working with all parties to deliver a professional, tailored experience for clients and candidates alike.
What would a career at Wayman Education look like?
It’s very much a meritocracy here - the rate you earn and progress is entirely down to you. Not afraid of hard work? Good! You will certainly be rewarded for it!
1st Year - you will receive 121 mentoring from one of Wayman Education’s top performers. With the ability to earn commission on top of your salary from Day One, most consultants will look to earn around £35-50k and receive 2 promotions in their first year.
2nd Year - solid performers will look to be promoted to at least Senior Consultant by this point, seeing a hefty salary increase. Realistically, you will expect to earn between £0-65k.
3rd Year - consistent billers who have shown an interest in managing will be taking very clear steps in this direction by this point, leading and growing a small team of around 1-3 consultants. Some individuals will choose to focus on billing (making money with zero responsibilities!) - either way, you will expect to earn 5k-80k with top performers exceeding this.
4th Year - you should now be on track to earn between 0k+, progressing towards 6 figure earnings, leading a team of 4-8 people and enrolled within our 2 year Leadership and Development Programme. Some exceptional consultants will be looking to achieve Associate Director level in a few short years.
Wayman Education’s Perks
Yes, there’s more! In addition to uncapped commission and progression, we offer:
An annual, VIP, company trip - Las Vegas. Hit your targets and you’re on the plane - there is absolutely no catch.
Monthly Lunch Clubs - fancy a Friday afternoon out of the office with your friends, a posh dinner and drinks? Again, no catch. Hit your target and you’ve got a seat at the table.
Rolex Target
Private Pension and Healthcare plans
What we are looking for
There is no ‘ideal’ candidate for us - and no particular experience is needed. Recruitment is a sales role and whilst a background in sales could be helpful, it’s not necessary. Our consultants have come from the hospitality industry, construction, call centres, competitive sport, education, the military and occasionally, straight from university, to name a few. If you can demonstrate a strong work ethic, excellent communication skills, a desire to be successful and a good sense of humour, we’d like to hear from you.
To apply or for more information about what a career here at Wayman Education could look like for you, please send a CV or call directly.
Work from Home Office Support Assistant
Posted 7 days ago
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Job Description
We’re currently seeking motivated and organised individuals in Edgware, Greater London, UK to join our remote data entry and administration team. This position is ideal for detail-focused individuals looking for flexible, home-based work with training provided for all new team members. Both part-time and full-time options are available.
Your daily tasks may include inputting and managing data using your computer, maintaining online spreadsheets and databases, and assisting with various office and admin projects. You’ll also help ensure that records are accurate and efficiently updated. This opportunity allows you to work from home , offering a convenient way to balance professional and personal responsibilities in a structured, supportive environment.
About the AreaEdgware is a lively suburban district in Greater London , known for its mix of residential charm, modern amenities, and strong transport connections. The area offers a wide range of shops, cafés, and green spaces, providing a welcoming environment for those seeking stability and flexibility in their careers.
The town’s accessibility and peaceful surroundings make it an excellent location for professionals working online in roles related to data entry, administration, and remote office support.
About UsTop Level Promotions provides administrative and data support services to clients across multiple industries. Our UK-based remote team plays an important role in helping companies organise data, improve processes, and achieve strategic goals through reliable, high-quality online work.
We’re looking for individuals who are disciplined, adaptable, and comfortable using computer systems to manage data efficiently while maintaining confidentiality. This position gives you the independence to work from home while contributing to projects that make a measurable difference for our clients.
Industries We Work InData Entry & Office Administration
Market Research & Analytics
Retail & E-commerce
Education & Online Learning
Healthcare & Public Services
Food & Beverage & Hospitality
Customer Service & Support
Technology & Software Services
Manufacturing & Product Evaluation
Travel, Tourism & Lifestyle
QualificationsReliable high-speed internet connection.
Desktop or laptop computer with webcam and microphone.
Quiet and professional home workspace.
Ability to handle confidential information responsibly.
SkillsStrong attention to detail and organisational ability.
Excellent communication and time management skills.
Proficiency with online tools and office software.
Ability to work independently while maintaining accuracy.
Professional approach to data handling and admin support.
Job PerksFlexible scheduling for both part-time and full-time work.
Comprehensive paid training for all new hires.
Career growth potential within a professional remote setting.
No daily commute, enabling focused work from home productivity.
Engage with diverse online projects that support major industries.
Salary£18.50 – £36.00 per hour, depending on experience and type of project.
ExperienceThis is an entry-level opportunity with full training included. Previous experience in administration or data entry is helpful but not required.
ApplicationApplicants must reside in the United Kingdom . If you are self-motivated, detail-oriented, and interested in completing online data entry and administrative tasks from your home office, we welcome your application.
Sincerely, Top Level Promotions Human Resources DepartmentWork from Home Administrative Office Support Help
Posted 8 days ago
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Job Description
We are looking for organised and reliable individuals in Walthamstow, UK to join our remote team for data entry and administrative support. This entry-level position provides full training and flexible hours, making it suitable for part-time or full-time schedules.
Your responsibilities will include using your computer to enter, verify, and organise data, supporting online reports, and assisting with office and admin tasks. You may also help compile structured records, maintain documentation, and provide feedback to improve client services. This role allows you to work from home , offering flexibility and the opportunity to balance professional and personal responsibilities.
About the AreaWalthamstow is a vibrant district in northeast London , known for its strong community, cultural heritage, and bustling local markets. Residents enjoy easy access to green spaces, shopping areas, and excellent transport links, combining urban convenience with suburban charm.
This area provides a supportive environment for professionals working online from home, allowing you to complete administrative and data entry tasks efficiently while enjoying the amenities of city living.
About UsTop Level Promotions partners with global companies to provide accurate data, research, and administrative support. Our UK-based remote team helps businesses make informed decisions by maintaining organised, reliable information.
We seek dependable professionals who can efficiently work from home , manage administrative responsibilities, and complete projects with accuracy while using online tools.
Industries We Work InData Entry & Office Administration
Market Research & Analytics
Retail & E-commerce
Education & Online Learning
Healthcare & Public Services
Food & Beverage & Hospitality
Customer Service & Support
Technology & Software Services
Manufacturing & Product Evaluation
Travel, Tourism & Lifestyle
QualificationsReliable high-speed internet connection.
Functional computer or laptop with camera and microphone.
Quiet, dedicated home workspace.
Ability to handle confidential information responsibly.
SkillsStrong attention to detail in data entry and administrative tasks.
Clear written and verbal communication.
Competent with online tools and office software.
Self-motivated and able to manage multiple tasks efficiently.
Consistent and accurate work output.
Job PerksFlexible schedule in a fully remote position.
Paid training provided for all new hires.
Opportunity to contribute to meaningful projects across industries.
Career growth potential within a supportive team environment.
No commuting required, allowing focused work from home .
Salary£18.50 – £36.00 per hour, depending on experience and project assignment.
ExperienceEntry-level position with full training provided. Previous data entry or administrative experience is helpful but not required.
ApplicationApplicants must reside in the United Kingdom . If you are organised, reliable, and motivated to perform professional work online using your computer in a structured home office environment, we encourage you to apply.
Sincerely, Top Level Promotions Human Resources DepartmentSales Support & Office Manager
Posted today
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Job Description
Ben Whistler is a design-led manufacturer providing bespoke furniture solutions within the high-end residential and hospitality fields. Due to continued and sustained growth, we are looking for a candidate with excellent time management and organisational skills to join our talented team. Ben Whistler offers a great working environment and opportunities for career advancement.
We are currently recruiting for a Sales Support and Office Manager to assist with project and sales activities, ranging from communication with clients to supporting sales schedules, quotations, and reviewing relevant documentation. This role involves overall running of the office, including management of office consumables and stationery, maintaining project and sales documentation, managing new enquiries, communicating progress to team members and stakeholders, and assisting with the flow of sales information between Ben Whistler and clients.
Key Responsibilities:
- Assist and support the Sales Team members.
- Work alongside Key Account Managers (KAMs) to obtain required details for quotations (e.g., frame price, fabric quantity, staining/design and upholstery hours).
- Review daily general enquiries via the info mailbox and call queries, directing to relevant contacts where necessary.
- Update daily deposits and balances received and allocate payments to relevant orders.
- Support Key Account Managers with keeping the CRM up to date.
- Weekly client quote follow-ups.
- Cross-check client POs against invoices an issuing proforma’s to clients.
- Document control of client project packs and setting up costing sheets.
- General office duties including ordering office supplies, handling post, managing the cleaning rota and general office maintenance.
- Provide support within the Showrooms as and when required.
Requirements:
- Proficiency in Microsoft Suite.
- A high level of attention to detail.
- Extremely organised and focused.
- Excellent communication skills, both oral and written.
- Propensity for multi-tasking.
- Deadline-driven and willingness to develop operational processes.
- Experience in bespoke furniture would be beneficial but not essential.
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BSL Support Assistant
Posted 19 days ago
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Literacy Support Assistant
Posted 2 days ago
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Literacy Support Assistant | Primary School | Ealing
Are you a word lover with a soft spot for helping little minds light up when they finally nail that tricky sentence? This Literacy Support Assistant role in Ealing might just be your perfect match.
A Primary School in Ealing is on the hunt for a Literacy Support Assistant who can bring stories to life, boost confidence in reading and writing, and make literacy something pupils actually look forward to.
As a Literacy Support Assistant , you’ll:
• Work closely with pupils to build their reading, phonics, and writing skills
• Support lessons, group work, and one-on-one sessions to keep everyone engaged
• Spark curiosity and creativity to keep pupils engaged
• Help create a warm, inclusive classroom where every child feels seen and supported
The best part? You’ll be surrounded by teachers who genuinely care about your development and want to see you grow as a Literacy Support Assistant .
Why you’ll love this Literacy Support Assistant role:
- £450–£500 per week , depending on experience
- Gain hands-on classroom experience . Ideal if you’re considering a future career in Education or want to train as a Literacy Support Assistant long-term
- Work in a supportive Ealing school with fantastic staff, leadership, and training opportunities
- Make a real difference to children’s learning and development every day
- Opportunity for long-term progression and teacher training routes within the school
If you’ve got patience, enthusiasm, and a way with words, apply today to kickstart your education journey as a Literacy Support Assistant in Ealing!
Ribbons & Reeves are London’s leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles, such as this Literacy Support Assistant role in Ealing. For other roles like this, check out our website - search ‘Ribbons & Reeves’. We look forward to supporting you in your application to this Literacy Support Assistant role.
Executive Support Assistant
Posted today
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Job Description
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Job Title: Executive Support Assistant
Posting Start Date: 14/10/2025
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance
Salary: £36,900 - £40,850 per annum inclusive of Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Full-Time, Permanent
Workplace category: Hybrid
Attachments: Job Information Pack
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Executive Support Assistant
Workplace Attendance Category for this role is: -
Hybrid – you'll be expected to be in the office at least 3 days per week or 60% of your working time in the office.
The City of London Corporation is the City of opportunities, diversity, social impact and commercial influence. Our work touches lives not just in the Square Mile or even in London, but across the UK and beyond. We provide care and support to people in the City of London. Everything from housing, education and social care to health, leisure and education. It's about making sure everyone can live independently, healthily, and achieve their ambitions.
As an Executive Support Assistant you'll play a key role in maintaining all organisational and administrative aspects of the Directorate Leadership Team and its elected members. From meticulously detailing diary appointments and meetings to taking minutes and dealing with general enquiries. You'll provide the highest quality support to a range of individuals, ensuring all relevant people are properly briefed, prepared and organised for their daily tasks.
With demonstrable experience successfully working in an administrative setting, you'll have the ability to take minutes, arrange diaries, answer relevant correspondence, and draft reports and letters. You'll prioritise tasks instinctively, manage your time effectively, and feel equally comfortable communicating tactfully in person and in writing.
Experience in processing requests made under the Freedom of Information Act 2000 would be an advantage but is not essential.
In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.
The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Closing date: 12 noon on 31 October 2025
Provisional Interview date: 12 November 2025
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To apply online please click the Apply online button below.
Alternatively, please contact hr answerphone) quoting reference number OCCS901 if you experience any difficulties. A minicom service for the hearing impaired is available on
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
For more information on our categories for workplace attendance, please view our guide here .
We will be reviewing this policy and approach at regular intervals to ensure we're meeting our attendance needs.
Apply now