13 Support Staff jobs in Swansea
Support Worker
Posted today
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Package Description
Support Worker
Location: Swansea
Salary: £ £3.30 per hour
Hours: 37.5 hours per week, Full-time (Day/Nights and sleep-ins)
Driving Requirement: Must hold a full UK driving licence, and have access to a vehicle
Make a Real Difference in People's Lives — Join Our Swansea Team
At Keys Group, we believe in unlocking potential and empowering the individuals we support to live independent, fulfilling lives on their own terms. As a Support Worker, you'll play a vital role in helping people develop life skills, engage in their communities, and pursue education and employment opportunities.
Our Swansea team provides personalized support tailored to each individual — whether that's 24-hour care, overnight assistance, or bespoke packages. You'll work in a variety of settings, including shared houses, individual flats, and family homes, supporting people to manage their own tenancies and daily lives.
What You'll Do:
Assist with daily routines, promoting independence and wellbeing
Encourage participation in hobbies, social activities, and skill development
Support healthcare needs, including appointments and medication assistance
Teach essential life skills like budgeting, shopping, and bill paying
Provide personal care and help with domestic tasks such as cooking and cleaning
Offer emotional and physical support with kindness and encouragement
No previous care experience? No problem We provide full training, coaching, and career development.
Why Join Keys Group?
Generous Leave: 5.6 weeks annual leave plus 8 public holidays
Paid DBS: We cover your Enhanced DBS check and renewals
Career Growth: Ongoing training & QCF qualifications to boost your future prospects
Supportive Team Environment – passionate colleagues, professional growth, and wellbeing support
Pension: Matched contributions up to 3% with our NEST scheme
Competitive Pay: Real Living Wage employer with enhanced pay for qualifications and experience
Referral Bonus: £250 f you and your friend when they join
Comprehensive Induction: Paid onboarding to set you up for success
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV.
Keys Group is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check.
Ready to Start Your Rewarding Career?
Apply now to join our compassionate and dedicated team Please note applicants must be over 18 due to the nature of our work.
PoweredByPeople #InspiredByAmbition #EPICPeopleSLSWA
Sales Support Coordinator
Posted 30 days ago
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Job Description
We are looking to recruit a Part Time Sales Support Co-Ordinator for our Transit Centre in Plasmarl Swansea.
This is an exciting opportunity to join us in this role where you will be supporting the Sales and Management Teams.
Some of the duties will include:
- Photographing New and Used Stock
- Advertising Stock
- Logistics support
- Liaising with the Aftersales Team to ensure timely Used Vehicle Preparation
- Aiding the Sales Team carrying out demonstration drives
- Providing customer support at offsite events
Why Day's Motor Group?
Since its inception in 1926 Day's continues to be a family run business that has been at the forefront of change and innovation receiving many awards from both the manufacturers and other external bodies.
Undoubtedly the commitment and enthusiasm displayed by all our staff has contributed significantly to our success. Our focus for the future is to maintain this culture of continuous development to the benefit of our customers, our company, and our employees.
As an Investor in People since 1995, we are passionate about continuing to build an environment where everyone feels valued, appreciated, and able to reach their full potential.
We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day's we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.
Employee benefits:
- Competitive salary
- 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
- Long service annual leave awards
- Contributory pension scheme *
- Life Assurance (death in service) *
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
- Friends and Family discounted leasing
- Free on-site parking
- Cycle to work schemes
- Free and confidential access to BEN, employee assistance helpline available 24/7.
- Development opportunities within Days Motor Group
* Eligibility after qualifying period of continuous service
Day's takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values . These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.
Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes. Should you need any assistance in relation to any aspect of our recruitment process, please don't hesitate to contact us at
Operational Business Support Administrator
Posted today
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Job Description
Force
South Wales Police
Role Type
Police Staff
Business Area
Swansea, Neath & Port Talbot BCU
Department
Swansea, Neath & Port Talbot BCU - Operational Support Unit
Location
Neath, Swansea
Grade
SC24
Salary
£24, £28,653.00
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Temporary
Level of Welsh language ability required?
2
Shortlisting Date
23 October 2025
Interview Date
4 November 2025
Closing Date
22/10/2025, 15:00
Job Advert Description
Would you like a career like no other? If so… JoinUs
South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.
We want to be the best at understanding and responding to our community's needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.
We are looking for someone to #JoinUs as an Operational Business Support Administrator. Could you be who we are looking for?
About the team/Department you will be joining:
You will be joining a team based within the Operational Support unit in a temporary full time role to cover Maternity leave. The post will be based at Swansea Central Police Station, but you could be required to work throughout the Swansea Neath Port Talbot area.
About the role and your key responsibilities:
The successful candidate will work as part of the Operational Support Unit team delivering a range of functions including support relating to Health & Safety, Estates issues, Human Resources, Minute taking, Finance/Budgets, Compliance & Property Management.
What skills and experience do we need you to bring to the role:
This post requires applicants who can demonstrate good organisation skills, are competent at communicating and liaising with colleagues at all levels, enjoy solving problems with the support of the supervisor. Can demonstrate a good working knowledge of Health & Safety, have Microsoft applications experience and operate as a pro-active member of a team.
This vacancy is suitable for job-share/part time working.
Successful candidate must be willing to undergo vetting to RV level
Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis
There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.
If you would like any more information about the role, please contact - gm-swansea-neath-port-talbot--
Customer Support Sr., Veeqo
Posted 8 days ago
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Veeqo is a multi-channel shipping software built to simplify fast-growth e-commerce. Acquired by Amazon in 2021, Veeqo helps sellers cut shipping costs while increasing the speed of fulfilling customer orders. Selected candidate(s) as Seller Support Associates will serve as the first-line support partners to act as the primary interface for our Veeqo customers, providing phone, email and live chat support.
Our team in Swansea will be responsible for providing timely and accurate operational support to customers on our internal platform, offering a first class customer experience in all interactions. A First Line Support Agent will also identify chronic system issues, provide process improvements and recommendations, develop internal documentation, and contribute to a team environment.
The Sr. First Line Support Agent demonstrates end-to-end ownership of every seller interaction and handles proactive problem solving to provide exceptional support to our customers. Able to deal with pressure and satisfy customer concerns or frustration even in the most challenging of environments, our first line support can diffuse complex situations, ensuring customer satisfaction.
The successful candidate will work a five-day shift pattern running from Monday through Friday, with Saturday and Sunday as rest days.
Key job responsibilities
As part of your role, you will have the opportunity to:
Support Veeqo's Selling Partner's to solve any incoming issues via 3 channels of communication (Phone, Email & Chat).
Manage high volumes of inbound and outbound calls, emails and chats in a timely manner.
Identify customers' needs, clarify information, research every issue and providing solutions.
Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact.
Build sustainable relationships and engaging customers by going the extra mile.
Oversee and achieve various productivity and quality targets and metrics.
Collaborate with various internal stakeholders and teams.
Troubleshoot and provide product guidance and support to all Veeqo Sellers and Vendors.
Attend and conduct regular training sessions, learn product details and key selling points of products and technologies.
Any other duties and special projects as directed by management in keeping with the employee's skills and experience
A day in the life
Each day begins with a team huddle 30 minutes into the shift, creating a collaborative space where team members share updates, seek peer support on complex cases, and receive important announcements from management. The workday is strategically structured to balance dedicated ticket-handling time with project work, allowing team members to contribute to key initiatives such as trend analysis, process documentation, and training development - ensuring both immediate customer support and long-term service improvements.
Basic Qualifications
- Advanced proficiency in local language in both written and verbal communication
- Previous experience in a customer service environment
- Relevant experience working with data analytics and using these metrics to identify problems
- Excellent listening skills; able to demonstrate empathy and willingness to help
- Able to troubleshoot, research and effectively translate technical and procedural instructions to customers in a way they can understand
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Preferred Qualifications
- Business acumen in areas of e-commerce and retail is advantageous
- 2 or more years experience within a customer service/contact centre environment would be an advantage
- Ability to work against and deliver performance in metric driven environment with high productivity and quality standards
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Police Support Team and Systems Audit Manager
Posted today
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Reference number
Salary
£35,663
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job gradeHigher Executive Officer
Contract typePermanent
Business areaDVLA - Strategy, Policy and Communications Directorate
Type of roleOperational Delivery
Working patternFlexible working, Full-time, Job share, Part-time
Number of jobs available1
Contents- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Swansea
About the jobJob summary
Do you have strong communication skills with a range of stakeholders?
Would you excel at managing a team to deliver high-quality service?
Have you line managed staff at different levels to meet performance goals?
If so, we'd love to hear from you
This is a fantastic opportunity to work in a fast paced environment, where this role is unique, interesting and very diverse.
The Driver and Vehicle Licensing Agency (DVLA) plays a vital role in keeping Britain's roads safe and efficient. We are responsible for the registration and licensing of drivers in Great Britain and vehicles across the UK, as well as the collection and enforcement of Vehicle Excise Duty (VED). Our work ensures that only qualified drivers and correctly taxed vehicles are on the road.
Our key responsibilities include issuing photocard driving licences and vehicle registration certificates, recording driver endorsements and medical conditions, and taking enforcement action against tax evaders. We also register and issue tachograph cards, sell personalised registrations, and support law enforcement by providing crucial data to police and intelligence services. In addition, we offer anonymised data services to authorised users, helping inform public and private sector decision-making.
At DVLA, we are committed to delivering services that are simple, secure, and efficient making a difference to millions of people every day.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below
Find out more about what it's like working at DVLA.
Job descriptionThe Police Support Team is dedicated to exchanging information and data between the DVLA and law enforcement agencies across the UK via an email and telephone based enquiry service. The data is required to facilitate the investigation and prevention of crime or road traffic incidents. It is the first point of contact for recognised police liaison officers who represent all UK police forces and other enforcement agencies.
The team provides a "live" service with tight turnaround times which is supported by a 24/7 on-call service for urgent and threat to life enquiries.
This is a wide-ranging role that requires a good understanding of DVLA and the services we provide. It covers all aspects of DVLA business including Driver, Vehicles, Data sharing and Enforcements.
In the role of Team leader, you will be responsible for the management of the Police Support Team service delivery to our key law enforcement stakeholders, providing advice and guidance on requests for information and ensuring their needs are understood by DVLA.
Your responsibilities will include, but aren't limited to:
- Stakeholder engagement both internally and externally.
- Representing the unit and our stakeholders' interests and priorities in providing specialist advice and support.
- Engaging with internal stakeholders to keep up to date with changes to Agency policies, processes and technical change to assess the impact of change on our services and stakeholders.
- Day to day management of the operation team, including a 24/7 on call service. This includes line management of approx. 10 staff at AA, AO and EO grade.
- Management of the provision of information and evidence, where appropriate and lawful, from DVLA databases to the police and other key stakeholders in relation to a wide range of criminal offences.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specificationRequired experience:
To be successful in this role you will need to have the following experience:
- Line management experience across staff at different levels, promoting collaborative working.
- Managing a team to deliver high-quality service.
- Managing internal and external stakeholders, building and maintaining working relationships.
- Proven ability to deliver services in a fast-paced environment by balancing competing priorities, maintaining service standards, and consistently meeting deadlines.
- Excellent communication skills, both verbally and in writing.
Additional Information
Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.
Working hours, office attendance and travel requirements
Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 32.5 hours per week.
This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders.
If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).
Visa Sponsorship
Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
BehavioursWe'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Leadership
- Communicating and Influencing
Alongside your salary of £5,663, Driver and Vehicle Licensing Agency contributes 0,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
Find out more about the benefits of working at DfT and its agencies.
Things you need to knowSelection process details
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
How to apply:
Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement. Further details around what this will entail are listed on the application form.
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
- Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:
- Written and verbal communication skills with a variety of internal and external stakeholders.
- Managing a team to deliver high-quality service.
- Line management experience across staff at different levels.
The sift will take place week commencing Monday 3rd November 2025.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
- Behaviours – Making Effective Decisions, Leadership, Communicating and Influencing.
- Experience – Managing a team to deliver high-quality service.
The interviews will take place from Thursday 27th November 2025.
This interview will be conducted in person at our Swansea office. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site.
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
We will also hold a12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
AI Tools and Platforms
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage.
For further information on National Security Vetting please visit the Demystifying Vetting website.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Feedback
Feedback will only be provided if you attend an interview or assessment.
SecuritySuccessful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirementsThis job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil ServiceThe Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further informationThis vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicantsJob contact :
- Name : Catherine Bowden
- Email :
- Email :
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
Support Worker
Posted today
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Job Description
Ready to take the next step in your care career?
Active Care in the home Wales division is growing fastand we want you to grow with us! We're on a mission to deliver safe, reliable, and truly life-changing care. Our incredible support workers, clinicians, and leaders are the heartbeat of what we do.
With our expanding vision for Care in the Home across Wales, we're searching for motivated, proactive, and compassionate Support Workers who are ready to make a real differenceempowering clients to live independent, fulfilling lives in the comfort of their own homes.
What you'll be doing:
Imagine waking up every day knowing your smile could brighten someone's worldbecause at Active Care Group, that's exactly what happens.
We're on the lookout for warm-hearted, proactive Support Workers to join our growing team in Ruthin, Wales. If you're someone who leads with kindness, lifts others up with patience and positivity, and believes that caring is a calling , not just a jobyou might be exactly who we're looking for.
You'll be supporting a fantastic male client, helping him with Day to day tasks & getting out into the community. Each moment is a chance to bring companionship, confidence, and care right into the heart of his home.
Day shifts: 8am - 2pm (must be flexible as these hours could change slightly)
What We're Looking For:
- Genuine interest in providing top-tier person-centered care.
- Passion for empowering clients to exercise choice in their daily lives.
- Strong communication and interpersonal skills.
- Willingness to learn and maintain professional boundaries.
If you're excited to be part of a supportive team where your role truly impacts others, we'd love to hear from you. Join Active Care Group and make a difference every day!
What we can offer you:- Excellent Training from our Learning Hub and Clinical training from our Nurses Paid DBS Check Regular consistent work with set rolling rotas Accrued holiday pay A Nest Personal Pension accountWe recognise outstanding Active Behaviours via the Active Awards programmeRefer a Friend Scheme and earn yourself up to £1000 by recommending someone you knowsupport and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
- Passionate about allowing client to exercise choice and control over their own lives as far as they are able in everyday matters as much as possibleWillingness to learn and developExcellent communication and interpersonal skillsWilling to learn about different cultures and beliefsMaintain professional boundaries with the client and their family members, adhering to direction from the care manager as appropriate
Male Support Worker
Posted today
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Package Description
JOB ROLE: Male Support Worker x3
LOCATION: Ty Bradwen, Neath (SA10)
SALARY: £12.60 to £3.30* per hour
HOURS: 35 hours per week
SHIFT PATTERNS: 8:30am - 9:00pm
Please note we require a Male Support Worker over the age of 18 due to a genuine occupational requirement for the people we are supporting making this position exempt from the gender discrimination rule.
About Ty Bradwen:
At Ty Bradwen we support 6 people with Mental Health needs, who may also have Learning Disabilities or a dual diagnosis. We work with people with varied abilities and needs. We enable people to develop their skills, strengths and resilience. We help them to develop their own set of resources to self-manage and stay well. We provide people with the right support to assist them in developing coping techniques which can make a noticeable difference in their everyday lives. We understand that everyone is an individual and their needs may vary, but whatever the persons situation or however complex their needs are we will encourage, support and motivate them to achieve their optimum level of independence.
As a Support Worker, you will be involved in the day to day support and routine of the people within the service including:
- Day-to-day support and routine of the people we support.
- Prompting independence whilst helping them live a fulfilling life.
- Supporting & encouraging the development of personal skills through hobbies and interests.
- Maintaining and helping with health care needs, including accompanying the people we support to routine appointments or administrating medication.
- Teaching life skills such as budgeting, paying bills & shopping.
- Assisting with personal care as required.
- Assisting with domestic tasks including cleaning & cooking.
- Providing guidance & encouragement through physical & emotional support.
Why join us:
- Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
- DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development - Unlock your potential with our support We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
- Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
- NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
- Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- 00 Referral Bonus - Refer talented individuals to Keys Group and split a 00 bonus when they successfully join and complete their probation.
- Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children's homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.
now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please
Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18
- Dependent on experience and qualification
ACTYB
Salary
Depending on qualifications and experience
Hourly
Job Reference
Keysgroup/TP/ /7017
Contract Type
Full Time
Closing Date
No Expiry Date
Job Category
Care and Support
Business Unit
Adult Residential - Wales
Location
Skewen, Neath, United Kingdom
12 September, 2025
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Care Support Worker
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Job Description
Job Summary
We are seeking a compassionate and dedicated Support Worker to join our team. The ideal candidate will provide essential care and assistance to individuals in need, including those in assisted living facilities, nursing homes, or receiving home care. This role is vital in enhancing the quality of life for our clients, ensuring their comfort and safety while promoting independence.
Duties
- Provide personal care and support to clients, including assistance with daily living activities such as bathing, dressing, and grooming.
- Administer medication as prescribed and monitor clients for any changes in health status.
- Assist with meal preparation and ensure proper nutrition for clients.
- Engage in behaviour management techniques to support clients with specific needs, including those with Alzheimer's or dementia.
- Facilitate social interaction and companionship to enhance emotional well-being.
- Perform light housekeeping duties to maintain a clean and safe environment for clients.
- Support clients with mobility challenges, including heavy lifting when necessary.
- Maintain accurate records of care provided and communicate effectively with healthcare professionals and family members.
Experience
- Previous experience in caregiving roles such as assisted living, senior care, hospice care, or home care is highly desirable.
- Familiarity with patient care practices, including first aid and medication administration.
- Experience working with individuals suffering from Alzheimer's or dementia is an asset.
- A background in nursing or related fields would be beneficial but is not essential.
- A valid driving licence is preferred for roles requiring transportation of clients.
- Experience in childcare may also be considered relevant for certain positions within our organisation. If you are passionate about making a difference in the lives of others and possess the necessary skills to provide exceptional support, we encourage you to apply for this rewarding position as a Support Worker.
Job Type: Part-time
Pay: £12.21-£12.60 per hour
Expected hours: No less than 16 per week
Benefits:
- Bereavement leave
- Company pension
- Health & wellbeing programme
Work Location: In person
Female Support Worker
Posted today
Job Viewed
Job Description
Care with Compassion, Adventure, and Heart! Are you someone who finds joy in helping others, loves a bit of fresh air, and dreams of seaside escapes? If so, we've got the role that could be the perfect fit for you!
Meet Our Client:
Step into the vibrant world of our clienta man whose days are filled with colour, creativity, and coastlines. He's a passionate painter who finds inspiration in the natural beauty around him, whether it's a misty morning in Burry Port or the rugged cliffs of Cornwall.
His love for photography lets him capture life through a unique lens, and his dedication to healthy living is as much about nourishment as it is about wellbeing.
He's looking for someone who doesn't just lend a helping hand, but shares in the joy of outdoor adventures and seaside escapes. Imagine strolling or biking through charming coastal towns, breathing in the salty air, and soaking up the views alongside someone who truly appreciates the little moments.
If your heart is in nature, creativity, and meaningful companionshipthis role might just be the beginning of a beautiful journey.
What We're Looking For:
We're on the lookout for a Support Worker with a caring nature, a flexible approach to work, and ideally, a shared love of photography, travel, and an active lifestyle.
Your Shifts
7am to 8pm Days, 8pm -8am Nights
Full time hours
A mix of days and nights is preferred to keep life interesting but not essential!
What you'll be doing: You'll offer personal care and support with moving and handling in a warm home environment. No experience neededwe'll provide you with all the training and support you need, including shadow shifts with our expert team.What were looking for: We're on the lookout for a Support Worker with a caring nature, a flexible approach to work, and ideally, a shared love of photography, travel, and a wholesome lifestyleWhat to look forward to:
- Earn up to £13.50/hour Dive into fully funded training and developmentEnjoy consistent work with rolling rotasAccrued holiday pay & a flexible zero-hours contract
- Access to the Active Learning Hub with brilliant opportunitiesNest Personal Pension schemeCelebrate your achievements with Active Awards Earn up to £1000 through our Refer-a-Friend schemeFeel empowered by supportive managers and leadershipThrive in a company that's proudly Disability Confident and inclusive
Due to genuine occupational requirements, we're seeking female Support Workers for this position.Come Be a Part of Something Meaningful!
We're committed to creating a supportive and accessible recruitment process for everyone. If you have a disability and need adjustments to participate in interviews or perform key job tasks, we're here to help make that happen.As a proud Disability Confident Employer , we champion equal opportunities and celebrate the unique strengths each individual brings.
Pastoral Support Officer
Posted 463 days ago
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Job Description
Equal Education Partners are looking for 3 people to help as Engagement / Pastoral Support Officers to work in a School in the Neath/Port Talbot area starting ASAP until the end of Summer the Term.
The purpose of the Pastoral Support Officer is to work as a member of the school’s pastoral support team, working alongside teaching staff, parents, and students to effectively manage student progress. The underpinning value of the work is to ensure that every student achieves their learning potential through the provision of targeted support and intervention, in collaboration with other pastoral support personnel (both internal and external).
To work as an effective member of the Pastoral Support Team, under the leadership of the Pastoral Support Manager, in assisting the Lead Teacher for Care support and Guidance (CSG) in implementing interventions to improve students’ progress by ensuring they are in a positive place to engage meaningfully in their learning.
Assist the PSO Manager to oversee the day-to-day needs of students and support the effective progress of individual and groups of students.
To take a lead responsibility for a particular year group of students.
Liaising with the teaching staff responsible for assessment and ensuring that information is received on the progress of all students in assigned year group.
Feedback and liaison with parents on behavioural, emotional, social, and academic progress. ELSA trained preferably.
Feedback and liaison with form tutors.
To assist in leading the vision for the development of students, by taking year group assemblies as well as assemblies specifically to celebrate reward and achievement.
Day to day management of rewards and sanctions as part of the PSO Team.
Contacting parents during the school day when necessary to address behavioural and attendance issues, intervening with difficulties around the school in terms of pastoral support both in classes and around the corridors.
Management of issues that arise during the school day (i.e., behaviour) to ensure that teachers and teaching & learning are not disrupted.
To assist in implementing sanctions in accordance with school policy.
Supervising the reflection room and Internal Inclusion room.
Liaise with the HoY and Education Welfare Officer and the School Attendance Officer to address issues of poor student attendance.
Working with identified individuals and groups of students on a range of pastoral issues.
Take part in any relevant meetings to assist with student welfare e.g., IDP, IBP and PSP meetings/review meetings and to draft associated paperwork for the Lead Teacher for Care, Support and Guidance.
Assist in the daily organisation of logistical matters such as parents’ evenings, individual meetings with parents and other agencies.
Managing and following up on detentions for lateness and uniform infringements.
Collection and management of the delivery of work for absent students.
Working with groups of students or mentoring individual students to improve progress and positive attitudes towards school.