4 System Support jobs in the United Kingdom
Sales Support and System Analyst
Southampton, South East
Carnival Cruise Line
Posted 11 days ago
Job Viewed
Job Description
**Job Description**
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Sales Support and System Analyst to bring fresh insights and expertise to our P&O Cruises Sales department.
**Role Overview**
The Sales Support & Systems Analyst is responsible for managing travel agent access to booking engines, API platforms and providing expert technical and reporting support to internal and external stakeholders for Cunard, Princess Cruises, and P&O Cruises.
The Analyst will work directly with and assist the Sales Support & Systems Manager to ensure systems continuously perform as expected - and when required - are developed through our local and international IT departments to enhance experience for our travel agent partners. Alongside this the Analyst will be highly proficient in creating reports and be able to use these to effectively communicate recommendations on how to improve. A flexible, resilient, and curious approach to problem solving will be essential to ensuring system and analytical support continuously contributes to wider team and departmental goals.
This pivotal role will involve:
Manage the Travel agent booking process and be responsible for working with internal stakeholders to ensure agent facing booking engines, websites and interfaces are continuously available and appropriately developed for UK and International Travel agent use.
Facilitate the delivery of Carnival UK and Global changes and represent Travel agent partners to ensure all projects are implemented effectively.
Work collaboratively with UK and International IT teams to improve access, availability, and functionality of booking processes to support ad-hoc increased demand from travel agents during peak and non-peak campaign periods.
Responsible for user acceptance testing, security, access and control of data across all sales support systems and support with internal audits where required.
Use strong MS Excel knowledge to run bespoke reports across a variety of areas (e.g. system usage, adherence, commercial reporting and trend analysis) to support with the delivery of wider business goals and provide these on a regular basis
This role is positioned at CUK09 level within our organisation and is available on a full-time time, permanent basis. We offer hybrid work including up to two days from home.
**What You'll Bring:**
Your unique background and skills are what will make you stand out. We're looking for:
Advanced knowledge of MS Excel and PC literate in Windows and other associated applications
Experience with quickly learning various in-house software packages.
Experienced with report creation and/or data manipulation
Experience presenting to stakeholders at different levels, sharing ideas and seeking feedback
**About You: The Ideal Candidate**
You are more than just your CV. You're someone who brings:
Experience of SQL, Power BI and API management
Knowledge of Systems development (design, build, user acceptance testing)
Experience in reviewing, designing, and documenting new processes.
Previous experience within the travel/cruise industry
**Why Join Us?**
Working with us means more than just a role. Itu2019s about being part of a team that values well-being and personal growth. Hereu2019s what we offer:
Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Recognition scheme with prizes and awards
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Donu2019t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
**Recruitment Journey**
For more information on your recruitment journey, please visit .
**_#LI-Hybrid_**
_#Job Functions: Research; Sales;_
_#LI-KP1_
**About Us**
Holidays are one of lifeu2019s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worldu2019s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britainu2019s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
Itu2019s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travelu2019s Employer of Choice.
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Sales Support and System Analyst to bring fresh insights and expertise to our P&O Cruises Sales department.
**Role Overview**
The Sales Support & Systems Analyst is responsible for managing travel agent access to booking engines, API platforms and providing expert technical and reporting support to internal and external stakeholders for Cunard, Princess Cruises, and P&O Cruises.
The Analyst will work directly with and assist the Sales Support & Systems Manager to ensure systems continuously perform as expected - and when required - are developed through our local and international IT departments to enhance experience for our travel agent partners. Alongside this the Analyst will be highly proficient in creating reports and be able to use these to effectively communicate recommendations on how to improve. A flexible, resilient, and curious approach to problem solving will be essential to ensuring system and analytical support continuously contributes to wider team and departmental goals.
This pivotal role will involve:
Manage the Travel agent booking process and be responsible for working with internal stakeholders to ensure agent facing booking engines, websites and interfaces are continuously available and appropriately developed for UK and International Travel agent use.
Facilitate the delivery of Carnival UK and Global changes and represent Travel agent partners to ensure all projects are implemented effectively.
Work collaboratively with UK and International IT teams to improve access, availability, and functionality of booking processes to support ad-hoc increased demand from travel agents during peak and non-peak campaign periods.
Responsible for user acceptance testing, security, access and control of data across all sales support systems and support with internal audits where required.
Use strong MS Excel knowledge to run bespoke reports across a variety of areas (e.g. system usage, adherence, commercial reporting and trend analysis) to support with the delivery of wider business goals and provide these on a regular basis
This role is positioned at CUK09 level within our organisation and is available on a full-time time, permanent basis. We offer hybrid work including up to two days from home.
**What You'll Bring:**
Your unique background and skills are what will make you stand out. We're looking for:
Advanced knowledge of MS Excel and PC literate in Windows and other associated applications
Experience with quickly learning various in-house software packages.
Experienced with report creation and/or data manipulation
Experience presenting to stakeholders at different levels, sharing ideas and seeking feedback
**About You: The Ideal Candidate**
You are more than just your CV. You're someone who brings:
Experience of SQL, Power BI and API management
Knowledge of Systems development (design, build, user acceptance testing)
Experience in reviewing, designing, and documenting new processes.
Previous experience within the travel/cruise industry
**Why Join Us?**
Working with us means more than just a role. Itu2019s about being part of a team that values well-being and personal growth. Hereu2019s what we offer:
Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Recognition scheme with prizes and awards
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Donu2019t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
**Recruitment Journey**
For more information on your recruitment journey, please visit .
**_#LI-Hybrid_**
_#Job Functions: Research; Sales;_
_#LI-KP1_
**About Us**
Holidays are one of lifeu2019s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worldu2019s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britainu2019s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
Itu2019s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travelu2019s Employer of Choice.
This advertiser has chosen not to accept applicants from your region.
0
Sales Support and System Analyst
Southampton, South East
Carnival Cruise Line
Posted 21 days ago
Job Viewed
Job Description
**Job Description**
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Sales Support and System Analyst to bring fresh insights and expertise to our P&O Cruises Sales department.
**Role Overview**
The Sales Support & Systems Analyst is responsible for managing travel agent access to booking engines, API platforms and providing expert technical and reporting support to internal and external stakeholders for Cunard, Princess Cruises, and P&O Cruises.
The Analyst will work directly with and assist the Sales Support & Systems Manager to ensure systems continuously perform as expected - and when required - are developed through our local and international IT departments to enhance experience for our travel agent partners. Alongside this the Analyst will be highly proficient in creating reports and be able to use these to effectively communicate recommendations on how to improve. A flexible, resilient, and curious approach to problem solving will be essential to ensuring system and analytical support continuously contributes to wider team and departmental goals.
This pivotal role will involve:
Manage the Travel agent booking process and be responsible for working with internal stakeholders to ensure agent facing booking engines, websites and interfaces are continuously available and appropriately developed for UK and International Travel agent use.
Facilitate the delivery of Carnival UK and Global changes and represent Travel agent partners to ensure all projects are implemented effectively.
Work collaboratively with UK and International IT teams to improve access, availability, and functionality of booking processes to support ad-hoc increased demand from travel agents during peak and non-peak campaign periods.
Responsible for user acceptance testing, security, access and control of data across all sales support systems and support with internal audits where required.
Use strong MS Excel knowledge to run bespoke reports across a variety of areas (e.g. system usage, adherence, commercial reporting and trend analysis) to support with the delivery of wider business goals and provide these on a regular basis
This role is positioned at CUK09 level within our organisation and is available on a full-time time, permanent basis. We offer hybrid work including up to two days from home.
**What You'll Bring:**
Your unique background and skills are what will make you stand out. We're looking for:
Advanced knowledge of MS Excel and PC literate in Windows and other associated applications
Experience with quickly learning various in-house software packages.
Experienced with report creation and/or data manipulation
Experience presenting to stakeholders at different levels, sharing ideas and seeking feedback
**About You: The Ideal Candidate**
You are more than just your CV. You're someone who brings:
Experience of SQL, Power BI and API management
Knowledge of Systems development (design, build, user acceptance testing)
Experience in reviewing, designing, and documenting new processes.
Previous experience within the travel/cruise industry
**Why Join Us?**
Working with us means more than just a role. Itu2019s about being part of a team that values well-being and personal growth. Hereu2019s what we offer:
Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Recognition scheme with prizes and awards
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Donu2019t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
**Recruitment Journey**
For more information on your recruitment journey, please visit .
**_#LI-Hybrid_**
_#Job Functions: Research; Sales;_
_#LI-KP1_
**About Us**
Holidays are one of lifeu2019s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worldu2019s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britainu2019s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
Itu2019s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travelu2019s Employer of Choice.
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Sales Support and System Analyst to bring fresh insights and expertise to our P&O Cruises Sales department.
**Role Overview**
The Sales Support & Systems Analyst is responsible for managing travel agent access to booking engines, API platforms and providing expert technical and reporting support to internal and external stakeholders for Cunard, Princess Cruises, and P&O Cruises.
The Analyst will work directly with and assist the Sales Support & Systems Manager to ensure systems continuously perform as expected - and when required - are developed through our local and international IT departments to enhance experience for our travel agent partners. Alongside this the Analyst will be highly proficient in creating reports and be able to use these to effectively communicate recommendations on how to improve. A flexible, resilient, and curious approach to problem solving will be essential to ensuring system and analytical support continuously contributes to wider team and departmental goals.
This pivotal role will involve:
Manage the Travel agent booking process and be responsible for working with internal stakeholders to ensure agent facing booking engines, websites and interfaces are continuously available and appropriately developed for UK and International Travel agent use.
Facilitate the delivery of Carnival UK and Global changes and represent Travel agent partners to ensure all projects are implemented effectively.
Work collaboratively with UK and International IT teams to improve access, availability, and functionality of booking processes to support ad-hoc increased demand from travel agents during peak and non-peak campaign periods.
Responsible for user acceptance testing, security, access and control of data across all sales support systems and support with internal audits where required.
Use strong MS Excel knowledge to run bespoke reports across a variety of areas (e.g. system usage, adherence, commercial reporting and trend analysis) to support with the delivery of wider business goals and provide these on a regular basis
This role is positioned at CUK09 level within our organisation and is available on a full-time time, permanent basis. We offer hybrid work including up to two days from home.
**What You'll Bring:**
Your unique background and skills are what will make you stand out. We're looking for:
Advanced knowledge of MS Excel and PC literate in Windows and other associated applications
Experience with quickly learning various in-house software packages.
Experienced with report creation and/or data manipulation
Experience presenting to stakeholders at different levels, sharing ideas and seeking feedback
**About You: The Ideal Candidate**
You are more than just your CV. You're someone who brings:
Experience of SQL, Power BI and API management
Knowledge of Systems development (design, build, user acceptance testing)
Experience in reviewing, designing, and documenting new processes.
Previous experience within the travel/cruise industry
**Why Join Us?**
Working with us means more than just a role. Itu2019s about being part of a team that values well-being and personal growth. Hereu2019s what we offer:
Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Recognition scheme with prizes and awards
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Donu2019t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
**Recruitment Journey**
For more information on your recruitment journey, please visit .
**_#LI-Hybrid_**
_#Job Functions: Research; Sales;_
_#LI-KP1_
**About Us**
Holidays are one of lifeu2019s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worldu2019s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britainu2019s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
Itu2019s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travelu2019s Employer of Choice.
This advertiser has chosen not to accept applicants from your region.
1
System Development Engineer (L4),Catalog Support and Programs
London, London
Amazon
Posted 11 days ago
Job Viewed
Job Description
Description
Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the worldu2019s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition.
You will be part of Services Support Team under Catalog Support and Programs (CSP) in ASCS Org. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of ASCS team, youu2019ll play a key role in driving Amazonu2019s business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools to improve operational efficiency.
This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with Engineering team to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.
To meet these challenges we are looking for System Development Engineers. We are looking of people who innovate, love coding & solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.
Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software/System deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
- Drive Company Wide Campaigns and keep the Compliance risks (SAS, Shepherd etc.) for ASCS systems under control.
A day in the life
-Big Picture: Solve problems at their root, stepping back to understand the broader context
-Proactive: You display energy and initiative in solving problems.
-Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.
-Quality: You demonstrate appropriate quality and thoroughness.
-Integrity: You act with personal integrity at all times
-Professional: You work within your teamu2019s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work
About the team
Catalog Support and Programs (CSP) provides program management and WW user technical support as a single point of contact for issues related to catalog systems and tools. We own implementation of business logic and configurations for these services and systems. We increase selection by on-boarding new vendors, integrating new catalog feeds and by configuring new marketplace, merchant and category setups. We drive strategic cross-functional programs that span across multiple catalog engineering teams
Basic Qualifications
- Bachelor's or Master degree in Engineering or related field
-+1 Years experience in at least one modern programming language such as Python, C, C++, Java, or Perl
- +1 Years experience building tools for automation (building, testing, releasing or monitoring)
- 1+ years of DevOps or SysOps in a large-scale software development environment experience
- Strong debugging/troubleshooting skills
Preferred Qualifications
- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
- Knowledge of AWS services and concepts
- Experience of working and collaborating with people in different timezones and experience in handoff process.
- Experience in software development lifecycle.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the worldu2019s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition.
You will be part of Services Support Team under Catalog Support and Programs (CSP) in ASCS Org. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of ASCS team, youu2019ll play a key role in driving Amazonu2019s business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools to improve operational efficiency.
This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with Engineering team to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.
To meet these challenges we are looking for System Development Engineers. We are looking of people who innovate, love coding & solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.
Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software/System deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
- Drive Company Wide Campaigns and keep the Compliance risks (SAS, Shepherd etc.) for ASCS systems under control.
A day in the life
-Big Picture: Solve problems at their root, stepping back to understand the broader context
-Proactive: You display energy and initiative in solving problems.
-Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.
-Quality: You demonstrate appropriate quality and thoroughness.
-Integrity: You act with personal integrity at all times
-Professional: You work within your teamu2019s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work
About the team
Catalog Support and Programs (CSP) provides program management and WW user technical support as a single point of contact for issues related to catalog systems and tools. We own implementation of business logic and configurations for these services and systems. We increase selection by on-boarding new vendors, integrating new catalog feeds and by configuring new marketplace, merchant and category setups. We drive strategic cross-functional programs that span across multiple catalog engineering teams
Basic Qualifications
- Bachelor's or Master degree in Engineering or related field
-+1 Years experience in at least one modern programming language such as Python, C, C++, Java, or Perl
- +1 Years experience building tools for automation (building, testing, releasing or monitoring)
- 1+ years of DevOps or SysOps in a large-scale software development environment experience
- Strong debugging/troubleshooting skills
Preferred Qualifications
- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
- Knowledge of AWS services and concepts
- Experience of working and collaborating with people in different timezones and experience in handoff process.
- Experience in software development lifecycle.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
System Development Engineer (L4),Catalog Support and Programs
London, London
Amazon
Posted 11 days ago
Job Viewed
Job Description
Description
Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the worldu2019s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition.
You will be part of Services Support Team under Catalog Support and Programs (CSP) in ASCS Org. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of ASCS team, youu2019ll play a key role in driving Amazonu2019s business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools to improve operational efficiency.
This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with Engineering team to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.
To meet these challenges we are looking for System Development Engineers. We are looking of people who innovate, love coding & solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.
Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software/System deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
- Drive Company Wide Campaigns and keep the Compliance risks (SAS, Shepherd etc.) for ASCS systems under control.
A day in the life
-Big Picture: Solve problems at their root, stepping back to understand the broader context
-Proactive: You display energy and initiative in solving problems.
-Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.
-Quality: You demonstrate appropriate quality and thoroughness.
-Integrity: You act with personal integrity at all times
-Professional: You work within your teamu2019s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work
About the team
Catalog Support and Programs (CSP) provides program management and WW user technical support as a single point of contact for issues related to catalog systems and tools. We own implementation of business logic and configurations for these services and systems. We increase selection by on-boarding new vendors, integrating new catalog feeds and by configuring new marketplace, merchant and category setups. We drive strategic cross-functional programs that span across multiple catalog engineering teams
Basic Qualifications
- Bachelor's or Master degree in Engineering or related field
-+1 Years experience in at least one modern programming language such as Python, C, C++, Java, or Perl
- +1 Years experience building tools for automation (building, testing, releasing or monitoring)
- 1+ years of DevOps or SysOps in a large-scale software development environment experience
- Strong debugging/troubleshooting skills
Preferred Qualifications
- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
- Knowledge of AWS services and concepts
- Experience of working and collaborating with people in different timezones and experience in handoff process.
- Experience in software development lifecycle.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the worldu2019s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition.
You will be part of Services Support Team under Catalog Support and Programs (CSP) in ASCS Org. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of ASCS team, youu2019ll play a key role in driving Amazonu2019s business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools to improve operational efficiency.
This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with Engineering team to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.
To meet these challenges we are looking for System Development Engineers. We are looking of people who innovate, love coding & solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.
Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software/System deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
- Drive Company Wide Campaigns and keep the Compliance risks (SAS, Shepherd etc.) for ASCS systems under control.
A day in the life
-Big Picture: Solve problems at their root, stepping back to understand the broader context
-Proactive: You display energy and initiative in solving problems.
-Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.
-Quality: You demonstrate appropriate quality and thoroughness.
-Integrity: You act with personal integrity at all times
-Professional: You work within your teamu2019s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work
About the team
Catalog Support and Programs (CSP) provides program management and WW user technical support as a single point of contact for issues related to catalog systems and tools. We own implementation of business logic and configurations for these services and systems. We increase selection by on-boarding new vendors, integrating new catalog feeds and by configuring new marketplace, merchant and category setups. We drive strategic cross-functional programs that span across multiple catalog engineering teams
Basic Qualifications
- Bachelor's or Master degree in Engineering or related field
-+1 Years experience in at least one modern programming language such as Python, C, C++, Java, or Perl
- +1 Years experience building tools for automation (building, testing, releasing or monitoring)
- 1+ years of DevOps or SysOps in a large-scale software development environment experience
- Strong debugging/troubleshooting skills
Preferred Qualifications
- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
- Knowledge of AWS services and concepts
- Experience of working and collaborating with people in different timezones and experience in handoff process.
- Experience in software development lifecycle.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
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