650 Systems Expert jobs in the United Kingdom

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

Technical Support (2nd Line)

Salary: £27,000 plus fantastic benefits!

Location: Southampton- Hybrid working 

Hours of work:  Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. 

Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
 
Your key duties would include the following:

• To troubleshoot and resolve complex issues and escalations - 2nd level support 
• To liaising online  and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
• Acting as a first point of contact for customer calls
• Use the internal system to log and update calls
• To support with software related issues
• Providing regular updates when required to relevant parties- both internally and to customers
• Acting as an escalation point to resolve and troubleshoot complex issues
• Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
• Participate in both functional and technical training
• Documenting all aspects of the work using the internal system
• Collaborate with 3rd party supplier
• To participate with client monthly meetings and reviews 
• To provide support to customers from start to completion
• Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
• Support with the roll out of new software/hardware releases

As a Technical Support Advisor you will have/be:

• 2 years + in technical helpdesk support role. 
• To be self-motivated and a contributing member of the team
• Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
• Good time management.
• Ability to work under pressure.
• NVQ1/GCSEs and above (or equivalent) in key competencies
• Excellent Customer Service Skills
• Technical skills in SQL and database management. (preferred)
• Good understanding of Payment systems & Processes (preferred)
• Working knowledge of Windows operating systems from Windows 7 onwards
• Basic networking knowledge
• A good understanding of IT based systems
• Problem analysis/problem solving
• Must be able to communicate effectively with all levels of users.
• Great problem-solving skills and a desire to achieve
• High level of knowledge and understanding of Windows Operating Systems

To be considered please submit your CV asap

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

Title: IT Technical Support

Location:   Columbus, OH

Duration: 12 Months





 



Executive Summary:

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the



Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a



knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.



Expectation of Role:

Customer Service Skills:

• Demonstrate active listening in order to gain an accurate understanding of the situation

• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution

• Acknowledging the sense of urgency for resolving the issue

• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding

Communicate effectively:

• Producing accurate, detailed documentation consumable by end users, level two support, and problem management

• Maintain professionalism and netiquette to ensure messages are received as intended

• Respond timely via the chat platform to prevent delay or frustration

• Clearly document actions taken in the ticketing record for tracking and data analytics



Technical Proficiency:

• Leverage the chat tooling and ticketing platform effectively

• Provide high-quality end-user technical support related to enterprise software and hardware

• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components

Culture Carrier:

• Demonstrate the ability to collaborate with others

• Display a safe and positive attitude

• Adhere to policies and procedures and act in the best interest of the overall firm



 



Qualifications:

• Excellent customer service skills required

• Excellent communication skills required

• Problem-solving skills

• Self-Motivated

• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment

• Preferred work experience in a technical support role, but not required

• Two to five years of chat experience***



Required Education:

• High school diploma or GED with relevant work experience

We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
**About the Opportunity**
We are looking for an individual to join our team supporting system and enterprise modelling activities for a UK defence project. You will be instrumental in defining, designing, and analysing complex systems using model-based techniques. You will work across the entire system lifecycle, from concept definition and requirements capture to architecture design, verification, and validation, ensuring that our solutions are robust, consistent, and meet stringent performance and safety standards. This role is ideal for individuals with a strong foundation in systems engineering and a proven ability to apply modelling principles to solve real-world challenges.
Key responsibilities:
+ System Modelling. Develop, maintain, and analyse system models using industry-standard MBSE tools (e.g., Cameo Systems Modeler, Sparx Enterprise Architect, Rhapsody) and languages (e.g., SysML, UML).
+ Requirements Management. Elicit, analyse, define, and manage system and stakeholder requirements, ensuring traceability throughout the model.
+ Architecture Definition. Design and document system architectures, including functional, logical, and physical views, using model-based approaches.
+ Trade Studies & Analysis. Conduct model-based trade studies, simulations, and analyses to evaluate design alternatives, predict system behaviour, and optimise performance.
+ Stakeholder Communication. Effectively communicate complex system concepts, designs, and analysis results to diverse technical and non-technical stakeholders using model views and visualisations.
+ Process Improvement. Contribute to the development and refinement of MBSE processes, standards, and best practices within the organisation.
**Here's What You'll Need**
+ Deep understanding of SysML and the practical application thereof across a range of tools in complex projects
+ Experience with architecture frameworks, such as TOGAF, UAF, and NAF
+ Experience using one or more of Sparx EA, PTC Modeler, or Cameo.
+ Solid understanding of the full systems engineering lifecycle (V-model, Agile, Iterative).
+ Demonstrable experience in requirements elicitation, analysis, and management.
+ Ability to define and articulate complex system architectures.
+ Strong analytical and problem-solving skills, with experience in model-based analysis and simulation.
+ Excellent communication and presentation skills, capable of conveying complex technical information clearly.
+ Familiarity with configuration management principles for models.
+ Ability to mentor and coach others
+ Ability to operate as part of an MBSE governance framework
+ Customers/sectors: Experience working within the UK MOD
+ Multiple years experience working on Defence IT systems
**Our Culture:**
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the
#LiHybrid
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
**About the Opportunity**
We are looking for an individual to join our team supporting system and enterprise modelling activities for a UK defence project. You will be instrumental in defining, designing, and analysing complex systems using model-based techniques. You will work across the entire system lifecycle, from concept definition and requirements capture to architecture design, verification, and validation, ensuring that our solutions are robust, consistent, and meet stringent performance and safety standards. This role is ideal for individuals with a strong foundation in systems engineering and a proven ability to apply modelling principles to solve real-world challenges.
Key responsibilities:
+ System Modelling. Develop, maintain, and analyse system models using industry-standard MBSE tools (e.g., Cameo Systems Modeler, Sparx Enterprise Architect, Rhapsody) and languages (e.g., SysML, UML).
+ Requirements Management. Elicit, analyse, define, and manage system and stakeholder requirements, ensuring traceability throughout the model.
+ Architecture Definition. Design and document system architectures, including functional, logical, and physical views, using model-based approaches.
+ Trade Studies & Analysis. Conduct model-based trade studies, simulations, and analyses to evaluate design alternatives, predict system behaviour, and optimise performance.
+ Stakeholder Communication. Effectively communicate complex system concepts, designs, and analysis results to diverse technical and non-technical stakeholders using model views and visualisations.
+ Process Improvement. Contribute to the development and refinement of MBSE processes, standards, and best practices within the organisation.
**Here's What You'll Need**
+ Deep understanding of SysML and the practical application thereof across a range of tools in complex projects
+ Experience with architecture frameworks, such as TOGAF, UAF, and NAF
+ Experience using one or more of Sparx EA, PTC Modeler, or Cameo.
+ Solid understanding of the full systems engineering lifecycle (V-model, Agile, Iterative).
+ Demonstrable experience in requirements elicitation, analysis, and management.
+ Ability to define and articulate complex system architectures.
+ Strong analytical and problem-solving skills, with experience in model-based analysis and simulation.
+ Excellent communication and presentation skills, capable of conveying complex technical information clearly.
+ Familiarity with configuration management principles for models.
+ Ability to mentor and coach others
+ Ability to operate as part of an MBSE governance framework
+ Customers/sectors: Experience working within the UK MOD
+ Multiple years experience working on Defence IT systems
**Our Culture:**
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the
#LiHybrid
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
**About the Opportunity**
We are looking for an individual to join our team in Bristol or Cardiff, to supporting system and enterprise modelling activities for a UK defence project. You will be instrumental in defining, designing, and analysing complex systems using model-based techniques. You will work across the entire system lifecycle, from concept definition and requirements capture to architecture design, verification, and validation, ensuring that our solutions are robust, consistent, and meet stringent performance and safety standards. This role is ideal for individuals with a strong foundation in systems engineering and a proven ability to apply modelling principles to solve real-world challenges.
Key responsibilities:
+ System Modelling. Develop, maintain, and analyse system models using industry-standard MBSE tools (e.g., Cameo Systems Modeler, Sparx Enterprise Architect, Rhapsody) and languages (e.g., SysML, UML).
+ Requirements Management. Elicit, analyse, define, and manage system and stakeholder requirements, ensuring traceability throughout the model.
+ Architecture Definition. Design and document system architectures, including functional, logical, and physical views, using model-based approaches.
+ Trade Studies & Analysis. Conduct model-based trade studies, simulations, and analyses to evaluate design alternatives, predict system behaviour, and optimise performance.
+ Stakeholder Communication. Effectively communicate complex system concepts, designs, and analysis results to diverse technical and non-technical stakeholders using model views and visualisations.
+ Process Improvement. Contribute to the development and refinement of MBSE processes, standards, and best practices within the organisation.
**Here's What You'll Need**
+ Deep understanding of SysML and the practical application thereof across a range of tools in complex projects
+ Experience with architecture frameworks, such as TOGAF, UAF, and NAF
+ Experience using one or more of Sparx EA, PTC Modeler, or Cameo.
+ Solid understanding of the full systems engineering lifecycle (V-model, Agile, Iterative).
+ Demonstrable experience in requirements elicitation, analysis, and management.
+ Ability to define and articulate complex system architectures.
+ Strong analytical and problem-solving skills, with experience in model-based analysis and simulation.
+ Excellent communication and presentation skills, capable of conveying complex technical information clearly.
+ Familiarity with configuration management principles for models.
+ Ability to mentor and coach others
+ Ability to operate as part of an MBSE governance framework
+ Customers/sectors: Experience working within the UK MOD
+ Multiple years experience working on Defence IT systems
**Our Culture:**
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the
#LiHybrid
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
**About the Opportunity**
We are looking for an individual to join our team in Bristol or Cardiff, to supporting system and enterprise modelling activities for a UK defence project. You will be instrumental in defining, designing, and analysing complex systems using model-based techniques. You will work across the entire system lifecycle, from concept definition and requirements capture to architecture design, verification, and validation, ensuring that our solutions are robust, consistent, and meet stringent performance and safety standards. This role is ideal for individuals with a strong foundation in systems engineering and a proven ability to apply modelling principles to solve real-world challenges.
Key responsibilities:
+ System Modelling. Develop, maintain, and analyse system models using industry-standard MBSE tools (e.g., Cameo Systems Modeler, Sparx Enterprise Architect, Rhapsody) and languages (e.g., SysML, UML).
+ Requirements Management. Elicit, analyse, define, and manage system and stakeholder requirements, ensuring traceability throughout the model.
+ Architecture Definition. Design and document system architectures, including functional, logical, and physical views, using model-based approaches.
+ Trade Studies & Analysis. Conduct model-based trade studies, simulations, and analyses to evaluate design alternatives, predict system behaviour, and optimise performance.
+ Stakeholder Communication. Effectively communicate complex system concepts, designs, and analysis results to diverse technical and non-technical stakeholders using model views and visualisations.
+ Process Improvement. Contribute to the development and refinement of MBSE processes, standards, and best practices within the organisation.
**Here's What You'll Need**
+ Deep understanding of SysML and the practical application thereof across a range of tools in complex projects
+ Experience with architecture frameworks, such as TOGAF, UAF, and NAF
+ Experience using one or more of Sparx EA, PTC Modeler, or Cameo.
+ Solid understanding of the full systems engineering lifecycle (V-model, Agile, Iterative).
+ Demonstrable experience in requirements elicitation, analysis, and management.
+ Ability to define and articulate complex system architectures.
+ Strong analytical and problem-solving skills, with experience in model-based analysis and simulation.
+ Excellent communication and presentation skills, capable of conveying complex technical information clearly.
+ Familiarity with configuration management principles for models.
+ Ability to mentor and coach others
+ Ability to operate as part of an MBSE governance framework
+ Customers/sectors: Experience working within the UK MOD
+ Multiple years experience working on Defence IT systems
**Our Culture:**
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the
#LiHybrid
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team.

Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division business leader.

The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely.

Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with relevant laws, regulations and industry standards.

Key candidate requirements:
Have troubleshooting skills to investigate and resolve technical issues relating to products
Provide technical support and training to other team members including sales
Support the development and implementation of new products
Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs)
Experience of computer aided design (CAD) and ability to produce product drawings
Basic software programming skills would be an advantage
Sound understanding of electronics

This is a site based role.

Offering a very competitive package and great working environment