11 Team Collaboration jobs in the United Kingdom

Industry Collaboration Coordinator

Education for Industry Group

Posted 6 days ago

Job Viewed

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Job Description

permanent

Industry Collaboration Coordinator

Education for Industry Training (part of EFI Group)

Permanent

Full-Time

FRA and EFI Training Academy: Electra House – London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion St, London, E1 6PX

About the Role:

We have a fantastic opportunity at EFI Training for a Industry Collaboration Coordinator to join our dedicated Industry Collaboration Team.

In this role you will support with ensuring that all eligible students attending the Fashion Retail Academy and London College of Beauty Therapy receive highly relevant enrichment, including industry experiences, talks, masterclasses, projects, mentor programmes and placements.

About You:

  • Qualifications:  Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above).
  • Experience:  Experience of working in a managerial or supervisory role within the beauty or retail industry or within education and experience of leading on projects.
  • Skills: You will have excellent verbal and written communication skills, with the ability to develop and maintain sound working relationships with internal and external stakeholders and work collaboratively as part of a team. 
  • Knowledge:  You will have knowledge of the beauty, fashion, or retail industries and of Further Education and Higher Education qualifications with an understanding of the relevance of student enrichment to learning.
  • Passion: You will be enthusiastic and proactive, with a can-do attitude and a passion for helping people.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

  • Funded professional qualifications, personal growth allowance and annual CPD.
  • Generous and flexible leave options, including an around-the-world trip after five years of service.
  • Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
  • Monthly wellbeing allowance and financial loan options to support your financial health.

Salary:

From £30,600 to £34,000 per annum, subject to qualifications and experience

How to apply/Next Steps:

Create an account via our website, click 'Start Application' and submit your completed application form. You can find our EFI Application Form   here.

Closing Date:

8am on Tuesday, 28 October 2025.

Interviews/Recruitment Day:

w/c 3 November in-person at Electra House, Moorgate, EC2M 6SE

More Information/Contact us: 

For more information about the EFI Group, visit our EFI FRA  and LCBT  websites and refer to the job description.    

Please contact   for further information. 

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety. 

This advertiser has chosen not to accept applicants from your region.

Customer Collaboration Specialist

Birmingham, West Midlands Mondelez International

Posted 14 days ago

Job Viewed

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Job Description

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will improve value and service to your customers and improve supply chain efficiency. In addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.
**How you will contribute**
You will:
+ Be the single point of contact for your customer portfolio
+ Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction
+ Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers
+ Work with the order fulfilment team to report on KPIs, including root-cause analysis and improvement initiatives
+ Use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Experience in CS&L and with customers
+ Experience in fast-moving consumer goods or consumer packaged goods company
+ Strong analytical and problem solving skills
+ SAP knowledge and expertise in MS Office
+ Customer orientation, strong influencing and communication skills
+ Strong focus on delivering productivities, service and KPIs
+ Team player, accountable, proactive thinking, flexibility
**More about this role**
**What you need to know about this position:**
**Fixed Term Contract until end of March 2026 (likelihood of extension / going permanent)**
**What extra ingredients you will bring:**
**Education / Certifications:**
**Job specific requirements:**
**Travel requirements:**
N/A
**Work schedule:**
100%
**Relocation Support Available?**
No Relocation support available
**Business Unit Summary**
**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**
**_Our people make all the difference in our succes_**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Excited to grow your career?**
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**
**Job Type**
Temporary (Fixed Term)
Customer Collaboration (CLD)
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
This advertiser has chosen not to accept applicants from your region.

Head of Collaboration

Peterborough, Eastern Charterhouse

Posted 6 days ago

Job Viewed

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Job Description

Permanent

About us

Charterhouse Group is a UK based, PE backed, value-added reseller providing a wide range of technology solutions across the Unified Communications, Cyber Security, LAN and Microsoft Teams spaces.

We are looking for talented and highly motivated people. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates. Therefore, we offer a fun, innovative and a fast-paced environment where career development, reward and recognition are a priority.

If you want to join a multi award-winning business, passionate about technology and its customers, credible in the market with a stimulating working environment - then we want to speak to you.

Role Purpose

The role is responsible for developing and executing the strategic vision for the Charterhouse Collaboration support function which comprises of the Unified Communications and AV / Teams Meeting Room support teams. Own the revenue, profit and costs for the support unit. Drive process improvement and efficiency to ensure that the support function is delivered within budget.

Duties and Responsibilities

  • Develop a high performing team with a culture of service excellence and achieve a high level of customer satisfaction
  • Work with stakeholders across the business to define and develop new revenue streams to improve Collaboration unit’s support profitability
  • Continuously review improvement areas. Implement change accordingly with focus on improving customer experience, reducing costs, increasing revenue or improve staff morale
  •  Develop metrics, reports and analysis to measure the Collaboration unit’s performance. Provide regular updates to executive management on progress, risks, and issues.
  • Embed a culture of teamwork and shared goals ensuring that the company and Collaboration unit activities are distilled into week-by-week actions and improvements that both you and your teams can drive for
  • Oversee workforce planning, training, budget development, tracking, and forecasting.
  • Work with suppliers to ensure operational targets are met and that we have appropriate escalation routes documented. Ensure we have regular service reviews with large suppliers which cover contractual commitments and feedback on customer service.
  • Build supplier relationships to stay informed of market trends so your teams are aware of future developments and process changes
  • Build effective relationships across the wider organisation and ensure the Collaboration support roadmap is aligned to business needs
  • Responsible for business continuity and disaster recovery plans for the Collaboration unit.
  • Champion diversity, inclusion, and professional growth.

Requirements

Required Knowledge, Skills and Experience

  • Proven track record in a similar management role, with budget responsibilities
  • Excellent communication and negotiation skills, with the ability to communicate on all levels
  • Excellent analytical/problem solving abilities with which to drive continual and service improvement
  • Professional and calm approach at all times particularly when dealing with difficult situations
  • Must be commercially aware
  • Ability to lead, influence and develop self and others
  • Drive, self-motivation and ability to work under own initiative as well as in a team environment
  • Understanding of ITIL methodology and implementations using best practise in pursuit of Customer Service Excellence
  • The ability to work well under pressure in a fast-paced team environment
  • Knowledge and experience working with ITSM tools such as Service Now
  • ITIL Foundation certification

Benefits

Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.

This advertiser has chosen not to accept applicants from your region.

Head of Collaboration

London, London Charterhouse

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

About us

Charterhouse Group is a UK based, PE backed, value-added reseller providing a wide range of technology solutions across the Unified Communications, Cyber Security, LAN and Microsoft Teams spaces.

We are looking for talented and highly motivated people. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates. Therefore, we offer a fun, innovative and a fast-paced environment where career development, reward and recognition are a priority.

If you want to join a multi award-winning business, passionate about technology and its customers, credible in the market with a stimulating working environment - then we want to speak to you.

Role Purpose

The role is responsible for developing and executing the strategic vision for the Charterhouse Collaboration support function which comprises of the Unified Communications and AV / Teams Meeting Room support teams. Own the revenue, profit and costs for the support unit. Drive process improvement and efficiency to ensure that the support function is delivered within budget.

Duties and Responsibilities

  • Develop a high performing team with a culture of service excellence and achieve a high level of customer satisfaction
  • Work with stakeholders across the business to define and develop new revenue streams to improve Collaboration unit’s support profitability
  • Continuously review improvement areas. Implement change accordingly with focus on improving customer experience, reducing costs, increasing revenue or improve staff morale
  •  Develop metrics, reports and analysis to measure the Collaboration unit’s performance. Provide regular updates to executive management on progress, risks, and issues.
  • Embed a culture of teamwork and shared goals ensuring that the company and Collaboration unit activities are distilled into week-by-week actions and improvements that both you and your teams can drive for
  • Oversee workforce planning, training, budget development, tracking, and forecasting.
  • Work with suppliers to ensure operational targets are met and that we have appropriate escalation routes documented. Ensure we have regular service reviews with large suppliers which cover contractual commitments and feedback on customer service.
  • Build supplier relationships to stay informed of market trends so your teams are aware of future developments and process changes
  • Build effective relationships across the wider organisation and ensure the Collaboration support roadmap is aligned to business needs
  • Responsible for business continuity and disaster recovery plans for the Collaboration unit.
  • Champion diversity, inclusion, and professional growth.

Requirements

Required Knowledge, Skills and Experience

  • Proven track record in a similar management role, with budget responsibilities
  • Excellent communication and negotiation skills, with the ability to communicate on all levels
  • Excellent analytical/problem solving abilities with which to drive continual and service improvement
  • Professional and calm approach at all times particularly when dealing with difficult situations
  • Must be commercially aware
  • Ability to lead, influence and develop self and others
  • Drive, self-motivation and ability to work under own initiative as well as in a team environment
  • Understanding of ITIL methodology and implementations using best practise in pursuit of Customer Service Excellence
  • The ability to work well under pressure in a fast-paced team environment
  • Knowledge and experience working with ITSM tools such as Service Now
  • ITIL Foundation certification

Benefits

Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.

This advertiser has chosen not to accept applicants from your region.

Head of Collaboration

Liverpool, North West Charterhouse

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

About us

Charterhouse Group is a UK based, PE backed, value-added reseller providing a wide range of technology solutions across the Unified Communications, Cyber Security, LAN and Microsoft Teams spaces.

We are looking for talented and highly motivated people. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates. Therefore, we offer a fun, innovative and a fast-paced environment where career development, reward and recognition are a priority.

If you want to join a multi award-winning business, passionate about technology and its customers, credible in the market with a stimulating working environment - then we want to speak to you.

Role Purpose

The role is responsible for developing and executing the strategic vision for the Charterhouse Collaboration support function which comprises of the Unified Communications and AV / Teams Meeting Room support teams. Own the revenue, profit and costs for the support unit. Drive process improvement and efficiency to ensure that the support function is delivered within budget.

Duties and Responsibilities

  • Develop a high performing team with a culture of service excellence and achieve a high level of customer satisfaction
  • Work with stakeholders across the business to define and develop new revenue streams to improve Collaboration unit’s support profitability
  • Continuously review improvement areas. Implement change accordingly with focus on improving customer experience, reducing costs, increasing revenue or improve staff morale
  •  Develop metrics, reports and analysis to measure the Collaboration unit’s performance. Provide regular updates to executive management on progress, risks, and issues.
  • Embed a culture of teamwork and shared goals ensuring that the company and Collaboration unit activities are distilled into week-by-week actions and improvements that both you and your teams can drive for
  • Oversee workforce planning, training, budget development, tracking, and forecasting.
  • Work with suppliers to ensure operational targets are met and that we have appropriate escalation routes documented. Ensure we have regular service reviews with large suppliers which cover contractual commitments and feedback on customer service.
  • Build supplier relationships to stay informed of market trends so your teams are aware of future developments and process changes
  • Build effective relationships across the wider organisation and ensure the Collaboration support roadmap is aligned to business needs
  • Responsible for business continuity and disaster recovery plans for the Collaboration unit.
  • Champion diversity, inclusion, and professional growth.

Requirements

Required Knowledge, Skills and Experience

  • Proven track record in a similar management role, with budget responsibilities
  • Excellent communication and negotiation skills, with the ability to communicate on all levels
  • Excellent analytical/problem solving abilities with which to drive continual and service improvement
  • Professional and calm approach at all times particularly when dealing with difficult situations
  • Must be commercially aware
  • Ability to lead, influence and develop self and others
  • Drive, self-motivation and ability to work under own initiative as well as in a team environment
  • Understanding of ITIL methodology and implementations using best practise in pursuit of Customer Service Excellence
  • The ability to work well under pressure in a fast-paced team environment
  • Knowledge and experience working with ITSM tools such as Service Now
  • ITIL Foundation certification

Benefits

Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.

This advertiser has chosen not to accept applicants from your region.

Industry Collaboration Senior Officer

Education for Industry Group

Posted 6 days ago

Job Viewed

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Job Description

permanent

Industry Collaboration Senior Officer

Education for Industry Training (part of EFI Group)

Permanent

Full-Time

FRA and EFI Training Academy: Electra House – London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion St, London, E1 6PX

About the Role:

We have a fantastic opportunity at EFI Training for a Industry Collaboration Senior Officer to join our dedicated Industry Collaboration Team.

In this role you will support with ensuring that all eligible students attending the Fashion Retail Academy and London College of Beauty Therapy receive highly relevant enrichment, including industry experiences, talks, masterclasses, projects, mentor programmes and placements.

About You:

  • Qualifications:  Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above).
  • Experience:  Experience of working in an administrative role and in customer-focused environments, including either the retail or beauty industry.
  • Skills: You will have excellent verbal and written communication skills, with the ability to develop and maintain sound working relationships with internal and external stakeholders and work collaboratively as part of a team. 
  • Knowledge:  You will have knowledge of the beauty, fashion, or retail industries, including their working structures and job roles. 
  • Passion: You will be enthusiastic and proactive, with a can-do attitude and a passion for helping people.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

  • Funded professional qualifications, personal growth allowance and annual CPD.
  • Generous and flexible leave options, including an around-the-world trip after five years of service.
  • Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
  • Monthly wellbeing allowance and financial loan options to support your financial health.

Salary:

From £26,500 to £29,500 per annum, subject to qualifications and experience

How to apply/Next Steps:

Create an account via our website, click 'Start Application' and submit your completed application form. You can find our EFI Application Form   here. 

Closing Date:

8am on Tuesday, 28 October 2025.

Interviews/Recruitment Day:

w/c 3 November in-person at Electra House, Moorgate, EC2M 6SE

More Information/Contact us: 

For more information about the EFI Group, visit our EFI FRA  and LCBT  websites and refer to the job description.

Please contact   for further information. 

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.

This advertiser has chosen not to accept applicants from your region.

Industry Collaboration Admin Assistant

Education for Industry Group

Posted 9 days ago

Job Viewed

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Job Description

permanent

Industry Collaboration Admin Assistant

Education for Industry Training (part of EFI Group)

Permanent

Full-Time

FRA and EFI Training Academy: Electra House – London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion St, London, E1 6PX

About the Role:

We have an exciting opportunity at EFI Training for an Industry Collaboration Admin Assistant to join our dedicated Industry Collaboration Team.

In this role you will support with ensuring that all eligible students attending the Fashion Retail Academy and London College of Beauty Therapy receive highly relevant enrichment, including industry experiences, talks, masterclasses, projects, mentor programmes and placements.

The focus of the role will be to support the senior members of the team by providing an exceptional administrative support across the provision, to ensure all student enrichment runs smoothly.

About You:

  • Qualifications:  Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above).
  • Experience:  Experience of working in an administrative role and in customer-focused environments.
  • Skills: You will have excellent verbal and written communication skills, with the ability to develop and maintain sound working relationships with internal and external stakeholders and work collaboratively as part of a team. 
  • Knowledge:  You will have knowledge of Microsoft Office packages, including Word, Excel and PowerPoint.
  • Passion: You will be enthusiastic and proactive, with a can-do attitude and a passion for helping people.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

The role foremost requires someone with a self-starter attitude, so, if you have some gaps in the person specification essential criteria but are willing to learn on the job, we’d encourage you to apply.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

  • Funded professional qualifications, personal growth allowance and annual CPD.
  • Generous and flexible leave options, including an around-the-world trip after five years of service.
  • Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
  • Monthly wellbeing allowance and financial loan options to support your financial health.

Salary:

£25,350 per annum, subject to qualifications and experience

How to apply/Next Steps:

Create an account via our website, click 'Start Application' and submit your completed application form. You can find our EFI Application Form   here. 

Closing Date:  

8am on Tuesday, 28 October 2025.

Interviews/Recruitment Day:

w/c 3 November in-person at Electra House, Moorgate, EC2M 6SE

More Information/Contact us:

For more information about the EFI Group, visit our EFI FRA  and LCBT  websites and refer to the job description.

Please contact   for further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.

This advertiser has chosen not to accept applicants from your region.
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About the latest Team collaboration Jobs in United Kingdom !

Senior Aerospace Systems Engineer - Remote Collaboration

ST1 2NE Staffordshire, West Midlands £65000 Annually WhatJobs

Posted 3 days ago

Job Viewed

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Job Description

full-time
Our client, a leading innovator in aerospace technology, is seeking a highly skilled and experienced Senior Aerospace Systems Engineer to join their forward-thinking team. This role is a unique opportunity to contribute to critical aerospace projects from a remote setting. As a remote-first organization, we leverage advanced collaboration tools and strategies to ensure seamless integration and communication across our globally distributed engineering workforce. You will play a pivotal role in the design, development, and integration of complex aerospace systems, driving innovation and ensuring the highest standards of quality and safety.

Responsibilities:
  • Lead the systems engineering lifecycle for complex aerospace projects, from concept development through to testing and deployment.
  • Define system requirements, architecture, and interfaces, ensuring alignment with project objectives and stakeholder needs.
  • Conduct trade studies, risk assessments, and technology evaluations to inform design decisions.
  • Develop and maintain system models, simulations, and documentation using industry-standard tools.
  • Collaborate closely with multidisciplinary engineering teams (e.g., mechanical, electrical, software, avionics) to ensure seamless integration of sub-systems.
  • Oversee the verification and validation processes, ensuring that systems meet performance, reliability, and safety requirements.
  • Contribute to the development and implementation of best practices in systems engineering for aerospace applications.
  • Mentor junior engineers and provide technical guidance on complex system design challenges.
  • Stay abreast of emerging technologies and industry trends in aerospace engineering.
  • Effectively communicate technical information and project status to stakeholders through presentations and reports.
Qualifications:
  • Master's or Ph.D. in Aerospace Engineering, Electrical Engineering, Mechanical Engineering, or a related field.
  • A minimum of 7 years of experience in aerospace systems engineering, with a strong focus on complex system design and integration.
  • Proven experience with the full systems engineering lifecycle, including requirements management, architecture design, integration, and V&V.
  • Proficiency with systems engineering tools (e.g., DOORS, Cameo Systems Modeler, MATLAB/Simulink).
  • Solid understanding of aerospace standards, regulations, and best practices.
  • Experience in collaborating effectively with multidisciplinary teams in a remote environment.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong written and verbal communication skills, with the ability to present technical information clearly and concisely.
  • Ability to work independently and manage multiple priorities in a dynamic setting.
This role is based in Stoke-on-Trent, Staffordshire, UK , and is offered as a fully remote position, providing excellent work-life balance and flexibility.
This advertiser has chosen not to accept applicants from your region.

Senior Product Manager, Remote Collaboration Tools

BS1 6DG Bristol, South West £60000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is a forward-thinking technology company looking for a highly experienced and visionary Senior Product Manager to lead the development of their cutting-edge remote collaboration tools. This is a fully remote position, allowing you to work from anywhere within the UK. You will be instrumental in defining the product strategy, roadmap, and feature set for a suite of products designed to enhance productivity and communication for distributed teams. This role requires a deep understanding of user needs, market trends, and the competitive landscape of collaboration software. You will work closely with engineering, design, marketing, and sales teams to bring innovative solutions to life. Your responsibilities will include conducting user research, prioritizing features based on business value and user impact, writing detailed product specifications, and managing the product lifecycle from conception to launch and iteration. You will serve as the voice of the customer within the organization, ensuring that our products are intuitive, powerful, and meet the evolving demands of remote work. The ideal candidate possesses a strong technical background, exceptional analytical skills, and a passion for building products that solve real-world problems. Experience in agile development methodologies and a proven ability to manage complex product roadmaps are essential. You will also be responsible for defining and tracking key product metrics, identifying opportunities for growth, and contributing to the overall product vision. This role demands excellent communication and stakeholder management skills, as you will be collaborating with cross-functional teams across different time zones. The ability to translate complex technical concepts into clear product requirements is crucial. Join us in shaping the future of how people work together, remotely.
Responsibilities:
  • Define and communicate the product vision, strategy, and roadmap for remote collaboration tools.
  • Conduct market research, competitive analysis, and user research to identify opportunities and user needs.
  • Translate user needs and business requirements into detailed product specifications and user stories.
  • Prioritize product backlog and manage feature development in an agile environment.
  • Collaborate closely with engineering, design, marketing, and sales teams throughout the product lifecycle.
  • Define and track key product metrics to measure success and identify areas for improvement.
  • Act as the primary liaison between the business, engineering, and design teams.
  • Launch new products and features, ensuring successful adoption and customer satisfaction.
  • Stay abreast of industry trends and emerging technologies in collaboration software.
  • Champion the voice of the customer within the organization.
Qualifications:
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field.
  • 5+ years of experience in product management, with a focus on software products.
  • Demonstrated success in launching and scaling SaaS products.
  • Strong understanding of agile development methodologies (Scrum, Kanban).
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Experience with user research and data analysis.
  • Familiarity with collaboration and productivity tools.
This advertiser has chosen not to accept applicants from your region.

Director, Engineering- Collaboration Services & Developer Edge (EMEA)

Jobgether

Posted 16 days ago

Job Viewed

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Job Description

Permanent

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Engineering – Collaboration Services & Developer Edge in EMEA.

This leadership role offers the opportunity to shape and scale engineering capabilities across collaboration services and developer-facing platforms. You will oversee multiple teams responsible for delivering secure, reliable, and high-performing APIs, developer portals, and collaboration features across the EMEA region. As a strategic leader, you will set technical direction, foster a culture of engineering excellence, and ensure operational efficiency while driving impactful product delivery. This role combines deep technical ownership with cross-functional partnership, engaging with Product, Design, Security, and GTM teams to align outcomes with customer needs. You will mentor senior engineers and managers, champion developer experience, and drive continuous improvement in distributed teams. The position is fully remote from Bulgaria, offering exposure to cutting-edge cloud platforms and large-scale distributed systems.

Accountabilities

  • Lead and scale engineering teams for Collaboration Services and Developer Edge, building a high-performing organization and promoting a culture of continuous improvement.
  • Deliver customer-centric products while maintaining platform health, code quality, maintainability, and managing technical debt.
  • Own platform reliability and security, defining SLOs/SLIs, driving incident readiness, and embedding security by design in APIs and services.
  • Set technical direction for collaboration capabilities and API/edge architecture, including microservices, multi-region deployments, service mesh, rate-limiting, and observability.
  • Run design and deployment reviews for high-impact changes, ensuring scalable rollouts, monitoring, and safe rollback paths.
  • Hire, grow, and retain top engineering talent; mentor senior ICs and managers; create succession plans and influence technical culture across groups.
  • Partner with Product and Design to define roadmaps, outcomes, and customer feedback loops; communicate effectively with both technical and non-technical stakeholders.
  • Establish operational excellence for distributed teams across time zones, using data-driven prioritization and clear accountability.

Requirements

  • 11+ years of broad system architecture and engineering experience across multiple languages and frameworks.
  • 3+ years leading engineering organizations of ~20+ engineers across multiple teams.
  • Proven experience building highly available, secure, customer-facing microservices and multi-region cloud platforms (AWS/GCP/Azure).
  • Expertise in developer platforms: API design/lifecycle, gateways, service mesh, auth, quotas, telemetry, and CI/CD pipelines.
  • Strong track record in engineering excellence: automated testing, CI/CD, TDD, deployment safety, and incident management.
  • Excellent communication skills with the ability to influence execs, product teams, and engineers; mentor senior talent.
  • Familiarity with Agile/Scrum at scale and product-engineering collaboration best practices.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
  • Fluency in English; legal eligibility to work in Bulgaria.
  • Nice to have: experience with collaboration/work management products, prior ownership of API Gateways (Kong, Envoy, Apigee), developer portals, SDK governance, and GDPR/data privacy awareness.

Benefits

  • Fully remote role within EMEA.
  • Competitive salary and performance-based incentives.
  • Health and wellness support, including private insurance and employee assistance programs.
  • Flexible working hours and discretionary time off.
  • Professional development opportunities and learning budget.
  • Inclusive and diverse work culture, with mentorship and career growth support.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

This advertiser has chosen not to accept applicants from your region.
 

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