What Jobs are available for Team Leader in Blackburn?
Showing 23 Team Leader jobs in Blackburn
Team Leader
Posted today
Job Viewed
Job Description
Team Leader - £ £4.00 per hour - 160 Hours monthly - 0 per sleep – up to 10 Sleeps monthly
Job Summary:
Team Leader (Residential Childcare) is responsible for providing direct care and support to children and young people who are living in a residential care setting. The role requires a compassionate and experienced individual who is able to build trusting relationships with children and support them to develop their independence, social and life skills. The Senior Support Worker will also be responsible for supervising and supporting other support workers and ensuring that the residential care setting operates effectively.
Key Responsibilities:
- Provide direct care and support to children and young people in a residential care setting.
- Build positive relationships with children and young people and support them to develop their independence, social and life skills.
- Ensure that children and young people are safe and protected at all times.
- Supervise and support other support workers, including providing training and development opportunities.
- Oversee the day-to-day operation of the residential care setting, ensuring that all policies and procedures are followed.
- Ensure that all relevant records and documentation are maintained accurately and up-to-date.
- Liaise with other professionals, including social workers and healthcare professionals, to ensure that the needs of children and young people are met.
- Participate in the recruitment and selection of support workers.
- Be responsible for managing budgets and resources allocated to the residential care setting.
- Contribute to the continuous improvement of the residential care setting, including developing and implementing new policies and procedures as required.
Qualifications and Skills:
- A minimum of a High School Diploma or equivalent.
- QCF Level 3 Residential Childcare/Level 3 Diploma Children and Young People's Workforce (or equivalent)
- Previous experience of working with children and young people in a residential care setting is preferred.
- Strong communication and interpersonal skills.
- A patient, caring and empathetic approach to working with children and young people.
- Ability to manage children with Emotional Behaviour Difficulties and challenging behaviour in a sensitive and appropriate manner.
- Ability to work as part of a team and collaborate with other professionals.
- Ability to lead and supervise a team of support workers.
- Knowledge of relevant legislation and regulations relating to residential care for children and young people.
- Basic computer skills and ability to maintain accurate and up-to-date records.
- A valid driver's license may be required.
- Enhanced DBS Checks
This job description outlines the key responsibilities and requirements of the Residential Support Worker (Residential Childcare) role. The job holder may be required to undertake additional duties, which may be reasonably expected and form part of the role.
Employee's Benefits
Staff Birthday - PAID DAY OFF
Staff - Traveling Bonus - £2 Monthly
Staff - No Lateness / Sick Bonus - Six monthly - 0 voucher.
Paid Enhanced DBS
Training and Development in Health and Social Care
Company contribution to vocational qualification course
Use of Company's vehicle
Use of Company's mobile phone & Computers
Job Types: Full-time, Part-time, Permanent, Temp to perm, Zero hours contract, Graduate, Volunteer
Pay: 3.00- 4.00 per hour
Additional pay:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
Benefits:
- Additional leave
- Casual dress
- Company car
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Bolton: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Diploma Level 3/4 Residential Childcare (required)
Work Location: In person
Reference ID: SPHERERSW-02
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                    Team Leader
Posted today
Job Viewed
Job Description
Team Leader - £ £4.00 per hour - 160 Hours monthly - 0 per sleep – up to 10 Sleeps monthly
Job Summary:
Team Leader (Residential Childcare) is responsible for providing direct care and support to children and young people who are living in a residential care setting. The role requires a compassionate and experienced individual who is able to build trusting relationships with children and support them to develop their independence, social and life skills. The Senior Support Worker will also be responsible for supervising and supporting other support workers and ensuring that the residential care setting operates effectively.
Key Responsibilities:
- Provide direct care and support to children and young people in a residential care setting.
- Build positive relationships with children and young people and support them to develop their independence, social and life skills.
- Ensure that children and young people are safe and protected at all times.
- Supervise and support other support workers, including providing training and development opportunities.
- Oversee the day-to-day operation of the residential care setting, ensuring that all policies and procedures are followed.
- Ensure that all relevant records and documentation are maintained accurately and up-to-date.
- Liaise with other professionals, including social workers and healthcare professionals, to ensure that the needs of children and young people are met.
- Participate in the recruitment and selection of support workers.
- Be responsible for managing budgets and resources allocated to the residential care setting.
- Contribute to the continuous improvement of the residential care setting, including developing and implementing new policies and procedures as required.
Qualifications and Skills:
- A minimum of a High School Diploma or equivalent.
- QCF Level 3 Residential Childcare/Level 3 Diploma Children and Young People's Workforce (or equivalent)
- Previous experience of working with children and young people in a residential care setting is preferred.
- Strong communication and interpersonal skills.
- A patient, caring and empathetic approach to working with children and young people.
- Ability to manage children with Emotional Behaviour Difficulties and challenging behaviour in a sensitive and appropriate manner.
- Ability to work as part of a team and collaborate with other professionals.
- Ability to lead and supervise a team of support workers.
- Knowledge of relevant legislation and regulations relating to residential care for children and young people.
- Basic computer skills and ability to maintain accurate and up-to-date records.
- A valid driver's license may be required.
- Enhanced DBS Checks
This job description outlines the key responsibilities and requirements of the Residential Support Worker (Residential Childcare) role. The job holder may be required to undertake additional duties, which may be reasonably expected and form part of the role.
Employee's Benefits
Staff Birthday - PAID DAY OFF
Staff - Traveling Bonus - £2 Monthly
Staff - No Lateness / Sick Bonus - Six monthly - 0 voucher.
Paid Enhanced DBS
Training and Development in Health and Social Care
Company contribution to vocational qualification course
Use of Company's vehicle
Use of Company's mobile phone & Computers
Job Types: Full-time, Part-time, Permanent, Temp to perm, Zero hours contract, Graduate, Volunteer
Pay: 3.00- 4.00 per hour
Additional pay:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
Benefits:
- Additional leave
- Casual dress
- Company car
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Wigan: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Diploma Level 3/4 Residential Childcare (required)
Work Location: In person
Reference ID: SPHERERSW-02
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                    Warehouse Team Leader
Posted 3 days ago
Job Viewed
Job Description
Warehouse Team Leader
Salary: £16.41 per hour
Location: Wigan (Fixed Location)
Overview
Our client is seeking a proactive and hands-on Warehouse Team Leader to join their dynamic team in Wigan. In this role, you will work closely with the Branch Manager to foster an efficient and friendly warehouse environment, providing exceptional service to their trade customers. Your commitment to safety, quality, and teamwork will contribute to ensuring the successful operation of their warehouse, handling over 2,500 insulated glass components.
Key Responsibilities:
- Assist the Branch Manager in maintaining compliance with Health and Safety regulations and policy, ensuring a safe working environment for all team members.
- Lead the warehouse team in efficient operations, including goods-inwards and goods-outwards processes, while ensuring accurate and timely deliveries to customers.
- Support the implementation of stock management procedures and conduct regular stock takes to maintain data integrity.
- Collaborate with the Branch Manager to resolve equipment faults or maintenance issues promptly.
- Maintain high standards of warehouse housekeeping and ensure all team members adhere to best practices for a clean and organised workspace.
Essential Criteria:
- Proficient in English with excellent communication skills.
- Valid Counterbalance Forklift Truck Operator Licence (willingness to convert to 4-Way Reach FLT is preferred).
- GCSE qualifications or equivalent in Mathematics and English.
- Sound understanding of warehouse operations and Health and Safety regulations.
- Strong organisational skills with a proven ability to multitask and work independently.
- Flexible and willing to work rotational shifts while demonstrating a customer service-focused approach.
- A 'can-do' attitude with motivation to lead and inspire your team.
Advantageous Criteria:
- At least one years' experience in a similar role.
- An IOSH Accreditation.
- NVQ Level 2 Warehousing and Distribution or equivalent qualification.
- Experience in barcode scanning, working with automated stock and delivery systems – BarRed & Transend.
- Awareness of ISO 9001 Quality Control Procedures.
- Experience in mentoring/leading a team in line with Investors in People standards.
- A valid driving licence,
Benefits :
- Competitive hourly pay of £16.41.
- Discretionary bonus of 5.5% paid in June and December.
- Generous pension scheme to support your future.
- Company healthcare package aligned with industry standards.
- Profit-related bonus scheme based on personal and company performance.
- 25 days of annual leave, plus statutory Bank Holidays.
If you have the relevant experience and are ready to take on this exciting opportunity, please submit your CV now. Our client looks forward to hearing from you!
All applicants must have proof of right to work in the UK.
Only those having the relevant experience should apply and due to expected response, only successful candidates will be contacted within two weeks of the application.
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                    NPI Deployment Leader
 
                        Posted 23 days ago
Job Viewed
Job Description
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.
**_Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient._**
**Key responsibilities**
+ Represent UK and Nordics team in ensuring new service offering alignment & development whilst leading the implementation of new service packages, ensuring processes are documented, shared, understood & complied with
+ Provide support & guidance to Management Team to effectively introduce change
+ Work with the business to implement tools, processes & procedures around new customer offerings (including remote/smart services)
+ Work with Operations & Finance Teams to improve visibility and tracking of operational costs & savings associated with providing new customer offerings (including employee time spent on remote/smart services)
+ Use Value Stream Mapping & other tools to review & improve business processes across Field, Remote, Solutions & BSC Teams, ensuring alignment & quality customer experience
**Key skills and qualifications**
+ Experience of service delivery, execution and management along with experience of effecting change in large public or private sector organisations across multiple sites
+ Experience of remote services provision, cloud and internetworking technologies.
+ Demonstrate excellent communication skills at all levels, both inside and outside of the business coupled with excellent interpersonal & relationship building skills
+ Commercial awareness, having operated in a financially motivated environment
+ Knowledge and experience within the building technologies industry, Fire Systems or Building Management Systems is preferred, along with experience working with geographically diverse teams, preferably in a service or engineering-based business
This role will require frequent UK travel therefore a Full UK Driving Licence would be required
**Our offer**
+ Market specific training and on-going personal development
+ Competitive salary and benefits
+ Work for a well-known brand with a continued focus on innovation and growth
+ Join a dynamic team where most leaders are promoted from within
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and become part of our journey - help us make the future!**
+ #TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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                    SDR Team Leader
Posted today
Job Viewed
Job Description
Job Details
Job Title: SDR Team Leader
Location: Trafford Park, Manchester (3 days per week on-site)
Salary: Up to £40,000 basic salary (DOE) + uncapped commission (OTE £2,000)
Contract Type: Full-Time, Permanent
 
About the Role
We’re looking for a driven Sales Development Representative (SDR) Team Leader to join a fast-growing, award-winning technology company based in Manchester.
This is a hands-on leadership role where you’ll coach a small team of SDRs, drive outbound activity, and personally deliver high-quality engagements with key target accounts.
If you love building relationships, thrive on results, and are ready to take the next step in your sales career, this could be the perfect move for you.
 
Here’s what’s in it for you:
- Up to £40,000 sic (DOE) + Uncapped Commission + ( 2k OTE)
- Career progression into Account Management, Sales Management or New Business within 12–18 months
- Exposure to £1 k+ enterprise-level projects
- Mentorship and training directly from senior commercial leaders
- Access to a modern sales tech stack (Salesforce, ZoomInfo, Sales Navigator, etc.)
- Work-life balance from hybrid set-up
What we're looking for:
- Proven sales background and track record
- Leadership and management experience
- MSP industry background
- Determination, motivation and coachability
 
Key Responsibilities
- Lead, coach, and motivate a small team of SDRs to hit activity and meeting targets.
- Personally execute outbound and inbound prospecting via phone, email, and LinkedIn.
- Research target accounts, identify key decision-makers, and tailor outreach accordingly.
- Collaborate with marketing to convert inbound leads into qualified opportunities.
- Track and report on team performance, sharing learnings and optimising strategies.
 
Why Apply?
This is a fantastic opportunity to lead from the front, earn well, and fast-track your career in one of Manchester’s most dynamic tech sales teams. You’ll be surrounded by ambitious colleagues, backed by senior mentorship, and supported to achieve your personal and professional goals.
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                    Conveyancing Team Leader
Posted 1 day ago
Job Viewed
Job Description
Conveyancing Team Leader – Manchester – Up to £50K + Bonus
Are you an experienced conveyancer with leadership skills, ready to take on a management role?
I’m seeking a Conveyancing Team Leader to oversee a high-performing team of conveyancers, fee earners, and administrators. In addition to managing your own caseload, you'll play a key role in driving team performance, maintaining excellent client service, and contributing to the firm’s overall success.
What you’ll be doing:
Managing a small team, made up of experienced Conveyancing Executives and Conveyancing SupportLeading from the front by running your own caseload (~60-80 files) including freehold, leasehold, new build, and limited company transactionsEnsuring high standards of compliance, client care, and performance across the teamSupporting team members through coaching, file reviews, and one-to-onesMonitoring team performance and reporting KPIs to senior leadershipPlaying a key role in onboarding, training, and developing team membersRequirementsWhat we’re looking for:
Ideally 5+ years experience in conveyancing as a full fee earner, handling casefiles from instruction to completionProven experience managing/leading a team within a conveyancing environmentSolid background in handling a varied caseload, including freehold, leasehold, and new build transactions Confident in complex title matters and volume residential workStrong organisational skills and a detail-focused approachAble to lead by example and motivate a team to hit targets, alongside developing staff and ensuring high standards of serviceFinancial awareness and experience working towards targetsBenefitsWhat’s in it for you?
Salary up to £50K + bonus scheme (based on team & personal performance)25 days holiday (+ extra days for length of service & birthday off)Life assurance & medical cash planStaff discounts on conveyancing servicesA leadership role with real progression opportunities If you're ready to lead, inspire, and take your conveyancing career to the next level, this could be the perfect opportunity for you!Apply today and let’s chat!Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Retail Team Leader
Posted 9 days ago
Job Viewed
Job Description
Join our team as a Team Leader at our St Helens Superstore!
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
Location - Company Shop St Helens, Lancots Lane, St Helens, WA9 3EX
Rate of pay - £12.95 per hour, paid every 4 weeks
Shifts/Hours - Working 40 hours each week on a rota basis. Shifts will be scheduled between 12pm and 10pm from Monday to Friday, and between 6am and 9pm on Saturday and 7am and 9pm Sunday
Please note the successful candidate will be required to work evenings, weekends and bank holidays
About the role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.
You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.
Support the section leader to deliver the day to day operation of the department through routine processes and practices.
Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Requirements
Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
 
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
Support and assist the section leader with:
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an expectational member experience
- Any additional departmental tasks as and when required
Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
Benefits
What's in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey: Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that's making a real difference.
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Team Leader Care
Posted 16 days ago
Job Viewed
Job Description
Team Leader Care
Contract: Permanent, Full Time
Hours: 40 hours per week
Responsible to: Registered Manager
Location: Lancaster
Salary : Basic salary of £27,803.20 with a potential to earn up to a total of £4,523.20 with sleep in shifts.
We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home.
Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved.
To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home.
You must also hold a full UK driving license.
It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People.
Benefits
- Competitive Salary plus up to 720 in sleep in payments (average of 6-8 sleep ins per month at 0 per sleep in)
- Regular Supervisions
- Company pension
- Access to our Exchange Employee Discount Scheme
- Access to wellbeing programmes via our Exchange Provision
- Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
- Promotion opportunities
The Provision of Childcare
- Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval.
- All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff.
- Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method.
- The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines.
- All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager.
- All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home.
- All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success.
- The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times.
- Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual.
Business Management and Improvement
- At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home.
- The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager.
- The quality of food provided to the children is in line with the pre-agreed food standards.
- The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary.
- When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas.
- Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis.
- A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team.
- The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan.
- Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager.
- The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager.
Staff Management
- All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum.
- The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally.
- Employee absence is proactively managed in accordance with the agreed absence management policy and procedure.
- Return to work interviews are carried out as necessary and in line with the agreed policy and procedure.
- Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles.
- The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible.
- The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard.
- The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective.
- The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times.
- Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader.
- The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times.
Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position.
INDRESHP
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                    Business Analysis Team Leader
 
                        Posted 16 days ago
Job Viewed
Job Description
Job Description:
At Sage, Solution Design is a function that includes the two crucial roles of Business Analyst and Product Owner. These roles are at the centre of our design teams that are formed with colleagues from user experience, content, user experience research and architecture. These teams work closely with product management, product marketing and development to deliver products and services that our users love.
The role has line management responsibility for a team of business analysts and product owners working in a specific part of the Accountants Business Unit. They are also accountable for the work this team delivers, supporting the team in scoping, managing requirements and designing their individual projects or features. They may even own projects or features themselves. They identify and manage risks and dependencies in a complex system landscape and excel in their field, helping to improve processes and performance across the team.
This is a hybrid role - three days per week in our Newcastle or Manchester office.
This role:
- Is a recognised expert and leading performer in design craft in product .
- Delivers robust and effective processes, practice, and strategy to enable individuals and teams.
- Delivers exceptional quality design projects covering product areas, whole products, or undefined spaces.
- Delivers high-performing, thriving and contented teams.
Key Responsibilities:
In this role you'll:
- Line manage solution designers, business analysts and/product owners
- Act as an expert in analysis and design in software product development
- Deliver robust and effective processes, practice, and strategy to enable individuals and teams.
- Define, embed, and drive continual improvement to processes and practice, operating on a scale beyond their team.
- Drive change, deliver major strategic projects, and provide thought leadership on major workstreams
- Effectively communicate organisational and process change at all organisational and individual levels.
- Influence stakeholders, leadership, and thought leaders through engagement and outreach, to deliver tactical advances.
- Be fluent with constructive challenge.
- Drive requirements gathering and analysis, solution ideation, iteration, and design decision-making with evidence and rationale
We're looking for the following skills and experience:
Analysis and Design
- A recognised expert in solution design/business analysis.
- A recognised expert in analysis and design standards, processes, industry best practice, and trends.
- Systems-level design thinker and visionary with strong instincts and outstanding intuition.
- Has an uncanny sense of design, acts as a fierce advocate for the user, and is committed to creating elegantly simple user experiences from otherwise complex workflows.
- Understands not just execution of analysis and design, but the business aspects of products as well.
- Expert knowledge of industry-standard tools.
- Shares knowledge, skills, and inspires other team members.
Process, Practice, and Strategy
- Appropriate experience in defining effective high-level analysis and design processes, practice, and strategies.
- Ability to tailor textbook and industry-standard solutions to organisational and user context.
- Ability to operate with wide organisational scale and influence.
- Experience of influencing stakeholders and leadership to drive improvement.
Projects
- Appropriate experience of leading major projects and setting strategic direction.
- The ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
- Effectiveness in working across organizational boundaries to define, manage, and prioritize work.
- Develops processes for tackling problems using known methods; anticipates problems; develops facilitation skills to engage cross-functional teams.
- Handle uncertainty and acute challenges with grace and calm.
- Are proactive, goal-oriented, and go after exciting challenges, rather than only being reactive.
People
- Appropriate experience of people management and team leadership.
- Demonstrates exceptional people skills - communication, presentation, negotiation, collaboration, and interpersonal skills.
- Expert in both leveraging strengths, and developing people.
- Experience of successful performance management.
- Experience of recruitment.
#LI-MD1
Function:
Product Delivery
Country:
United Kingdom
Office Location:
Newcastle;Manchester
Work Place type:
Hybrid
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Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
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                    Credit Control Team Leader
 
                        Posted 14 days ago
Job Viewed
Job Description
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
You will become part of a dynamic team, working together to support our engineers in collection of payments for the exciting projects they have delivered for their clients.
You will play an active role in process improvement projects, always making things better. You will pull together reporting that improves transparency of the effectiveness of our debt collection team and strategies then work with your team and stakeholders to challenge them to achieve even more.
The majority of your time will be spent coaching your team members to help them develop and building relationships with key stakeholders across Finance and our operational business to handle escalations from your team, joining calls with clients or internal debt review calls when they need your help in bringing debt to its conclusion. You will become a key member of the wider business team and an expert in collecting cash in our industry.
**A little more about your role.**
+ Leading and engaging your team successfully
+ Having clear ownership and detailed knowledge of your team's debt ledger
+ Building great, productive relationships across all levels of the business
+ Driving cash flow to meet your team and your stakeholders' targets
+ Helping stakeholders understand how to use our Debt Collection Agency
+ Raising the profile of the credit policies and Credit Management services
+ Support your team in ensuring they meet and exceed the set monthly KPI's
**Your Team**
+ Reporting to the Senior Credit Manager you'll be responsible for a team of Credit Controllers across multiple locations
+ Working 3 days a week in our modern offices, alongside other Shared Service Teams to support collaboration
+ We pride ourselves on fostering a supportive and inclusive workplace where every team member feels valued and empowered
+ Our work environment is designed to be dynamic and engaging, promoting both personal and professional growth
+ We believe in open communication, continuous learning, and a strong sense of community within our teams
+ Employee assistance programme is available for employee wellbeing
**What we will be looking for you to demonstrate.**
+ People management experience in Credit Control.
+ If you've worked in a Professional Services environment (like a Law firm or Consultancy) or Engineering / Construction sector, all the better.
+ Can you manage multiple priorities, manage your own time and meet deadlines? You'll need to have great attention to detail and understand what it takes to deliver an excellent service to your customers. You'll also need to understand what great leadership looks like and how to deliver that for your team.
+ We try to contact our internal and external customers by telephone rather than email, so you'll need to be comfortable with that and with the behaviours you'll need to display as an ambassador for WSP. You'll also need to be able to write great, accurate and concise emails.
+ You may be studying for CICM (Chartered Institute of Credit Management) exams or already have them. Or you may be studying for a different qualification or be interested in exploring one. Either way, you'll want to continue developing yourself and your career with WSP.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._
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