302 Technical Expert jobs in the United Kingdom
Technical Support Expert (German Speaking)

Posted 3 days ago
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Job Description
Job Description:
We are looking for a fluent German/English Customer Support Specialist to help our customers to get the most from our cloud based financial management solution, Sage Intacct.
In this role, you'll identify customer needs, troubleshoot any software and system issues, and drive first-contact resolution. Your problem-solving skills will ensure our customers get the most out of Sage's products and services:
- Diagnose and resolve technical issues with Sage Intacct software and systems.
- Provide clear, expert guidance to help customers optimize their use of the solution.
- Handle support requests via phone, email, and chat - ensuring fast, professional responses.
- Collaborate with internal teams to improve processes and contribute to our knowledge base.
- Escalate complex issues to the right teams when needed.
- Promote Sage Solutions by identifying opportunities to introduce helpful features, services, and solutions that align with their business goals.
This is a great opportunity for a professional seeking to:
- Work with a team that values collaboration, curiosity, and resilience.
- Gain expertise in Sage's industry-leading software solutions.
- Make a direct impact by improving customer experiences.
- Career growth opportunities within our Customer Support team.
This is an hybrid role (3 days office / 2 days remote) based in our Newcastle office.
Key Responsibilities:
Required skills:
- Technical or Customer support experience - you've worked directly with customers, whether by phone, voice, or chat.
- IT systems proficiency - comfortable navigating and troubleshooting software and technical environments
- Bilingual in German and English with excellent communication skills - essential to support our international clients.
- Problem-solving mindset - you stay calm, analyse issues efficiently, and find solutions.
- Customer-first attitude - committed to ensuring a smooth and valuable experience for every client
- Ideally, knowledge of German accounting standards
Your benefits:
- Competitive base salary and commission structure
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
#LI-AD1
Function:
Customer Operations
Country:
United Kingdom
Office Location:
Newcastle
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
Customer Support Expert (Technical Support)

Posted 3 days ago
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Job Description
Job Description:
They have questions, you have answers! When customers call Sage to solve their complex technical issues, they'll trust you to fix them in a simple, easy to follow way. This means deeply understanding both their business and our software and then efficiently communicating solutions. Bring your experience in a customer service role and confidence in learning new, deeply complex software.
Hybrid - 3 days in our Newcastle office (global headquarters)
Salary - starting at £26,000, annual bonus up to 10%, monthly perks valued at up to £50
Assessment - look for an email after you apply inviting you to complete your application
Key Responsibilities:
Your day-to-day:
Each day, you'll be a lifesaver to customers speaking to them on an inbound call line to solve their technical and complex problems. It'll be up to you to get to know their business, build rapport, and help them get back on track with their product. You'll be a product expert, able to spot fixes and recommend additional Sage products to save them time and effort.
How people describe you:
You're logical, resilient, and can get your point across in a non-assertive way. You enjoy storytelling, and you're good at it too. Not only that, but you are excellent at listening and like giving your advice. The complexity of technology doesn't intimidate you, in fact you seek ways to learn more about it. You bounce back after failures and setbacks, and like hearing about how you can improve.
On-the-job training:
You'll embark in a 6-week classroom training plus receive ongoing coaching. You deserve to feel the satisfaction of speaking to customers with confidence, so we've put a lot into this training programme. It will equip you to embody our values - human, simplicity, trust, and bold - in every customer call.
Meet the team:
They're a top-rated contact centre in Cobalt Business Park. Not only that, the company as a whole was awarded #15 on the Financial Times' Best Places to Work in the UK. You'll work alongside people who are technical-minded and embrace the variety that each call brings. They're supported by managers who care so they can keep caring for customers.
Career growth:
We advocate for promoting internally - whether that's staying in the same function or exploring a new one. Colleagues are empowered to tap into Talent Marketplace, our internal platform for development opportunities and creating career goal roadmaps.
10 paid days for volunteering and learning:
Through Sage Foundation, you can donate your skill-based support or manual labor to causes you care about 5 days per year. Another 5 days per year can be spent engaging in learning opportunities that interest you, because we care about your development at Sage.
What to expect after you apply:
Look for an email inviting you to take an online assessment. Yes, we know this is another step that takes time. However, it actually will save you time in the long run - think of it as a way to instantly tell the hiring team about your personality and skills without having to wait for an interview.
Your benefits:
- Starting salary of 6,000
- Annual bonus up to 10%, along with monthly perks valued at up to 00
- 33 days holidays (including bank holiday entitlement)
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
#LI-AD1
Function:
Customer Operations
Country:
United Kingdom
Office Location:
Newcastle
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
Senior Technical Designer - Revit Expert
Posted 5 days ago
Job Viewed
Job Description
Senior Technical Designer (Revit Expert) - Central London
60,000 - 70,000 + 10% Bonus + Benefits
Hybrid: 3 Days in Office (Wednesday & Friday WFH)
Interviews & Start Dates: ASAP
We're supporting a fast-growing, design-led workplace consultancy based in Central London who are looking to appoint a Senior Technical Designer to their team.
With two team members set to depart, this is a key hire for the business - they need someone confident, hands-on, and technically sharp, who can integrate quickly and support the delivery of high-spec commercial workplace projects.
What they're looking for:
A Senior Technical Designer with strong Revit experience (must be confident using it daily)
Solid technical ability and comfort working across RIBA stages 3-5
Experience delivering commercial office fit-out projects, ideally within D&B or consultancy environments
Ability to manage and produce technical drawing packages and coordinate with in-house teams and external consultants
What's on offer:
60,000-70,000 salary
10% of salary bonus scheme
Hybrid working model - 3 days in their collaborative Central London studio (Wednesdays & Fridays from home)
Well-rounded benefits package , including pension, holiday, wellness perks, and regular team socials
A chance to join a vibrant team working on cutting-edge, client-led workplace transformations across the UK and Europe
Next steps:
Interviews are happening immediately , with a view to start as soon as possible.
If you're a technically strong designer who thrives in fast-paced, high-standard environments - this could be the perfect next step. Get in touch to learn more or apply now.
g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Senior Technical Designer - Revit Expert
Posted 5 days ago
Job Viewed
Job Description
Senior Technical Designer (Revit Expert) - Central London
60,000 - 70,000 + 10% Bonus + Benefits
Hybrid: 3 Days in Office (Wednesday & Friday WFH)
Interviews & Start Dates: ASAP
We're supporting a fast-growing, design-led workplace consultancy based in Central London who are looking to appoint a Senior Technical Designer to their team.
With two team members set to depart, this is a key hire for the business - they need someone confident, hands-on, and technically sharp, who can integrate quickly and support the delivery of high-spec commercial workplace projects.
What they're looking for:
A Senior Technical Designer with strong Revit experience (must be confident using it daily)
Solid technical ability and comfort working across RIBA stages 3-5
Experience delivering commercial office fit-out projects, ideally within D&B or consultancy environments
Ability to manage and produce technical drawing packages and coordinate with in-house teams and external consultants
What's on offer:
60,000-70,000 salary
10% of salary bonus scheme
Hybrid working model - 3 days in their collaborative Central London studio (Wednesdays & Fridays from home)
Well-rounded benefits package , including pension, holiday, wellness perks, and regular team socials
A chance to join a vibrant team working on cutting-edge, client-led workplace transformations across the UK and Europe
Next steps:
Interviews are happening immediately , with a view to start as soon as possible.
If you're a technically strong designer who thrives in fast-paced, high-standard environments - this could be the perfect next step. Get in touch to learn more or apply now.
g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Technical Sales Engineer - Composite Expert
Posted 8 days ago
Job Viewed
Job Description
My client, a manufacturing business based around Gloucester, are currently looking for a Technical Sales Engineer with substantial previous experience with composite materials, to join their growing team on a permanent basis. You will need solid technical knowledge in composite materials and production processes, (including infusion, RTM and prepreg processing). You will also have a good working knowledge of 3D CAD software (preferably Rhino) to interpret customer designs and develop kit designs and a passion to fulfil the needs of the customers with good service and providing them with the best products and solutions.
My client's UK office is based in Gloucester but they are looking for someone to work remotely and cover the client base in the North of the country. The role will involve regular UK and occasional overseas travel. Up to (Apply online only) travel days per year.
As a Technical Sales Engineer in the UK composite market, you will work with the sales team and be responsible for developing and maintaining the company’s offering in the Marine, Industrial, and Aerospace sectors. In direct contact with customers, you will support them in the design, implementation, and maintenance of kits used in various manufacturing processes. This is an exciting position where you will have an important role advising the Sales Managers regarding the evolution of the needs of existing and potential customers.
Other responsibilities are to:
- Support and advise new customers on the use of the company's materials according to their needs. li>Work with key accounts to ensure kit designs are fully up to date.
- With the support of the global technical department, provide hands-on technical support and training to customers as necessary.
- Work proactively with the Kit Departments in the design and development of core kits to meet customer requirements and to maintain the functionality of those kits throughout their sales life.
- Participate in forums within the market sectors in the UK and Europe, (observation, analysis, and feedback).
- Together with the Sales and Managing Director, establish the sales and business development strategy.
As a Person
You have excellent communication skills and ability to influence and engage others effectively at all levels. You are always customer focused and service minded ensuring customer satisfaction. You will provide them with the best products and solutions and support customers in developing new projects.
You can work in a planned and structured manner and are able to improvise and quickly find solutions when necessary. You can work as part of the UK sales team and independently as necessary.
Benefits
- Competitive Salary
- 25 Days Annual Vacation
- Company Pension Contribution
- Bonus Scheme
- Healthcare
- Company Car
Technical Sales Engineer - Composite Expert
Posted 23 days ago
Job Viewed
Job Description
My client, a manufacturing business based around Gloucester, are currently looking for a Technical Sales Engineer with substantial previous experience with composite materials, to join their growing team on a permanent basis. You will need solid technical knowledge in composite materials and production processes, (including infusion, RTM and prepreg processing). You will also have a good working knowledge of 3D CAD software (preferably Rhino) to interpret customer designs and develop kit designs and a passion to fulfil the needs of the customers with good service and providing them with the best products and solutions.
My client's UK office is based in Gloucester but they are looking for someone to work remotely and cover the client base in the North of the country. The role will involve regular UK and occasional overseas travel. Up to (Apply online only) travel days per year.
As a Technical Sales Engineer in the UK composite market, you will work with the sales team and be responsible for developing and maintaining the company’s offering in the Marine, Industrial, and Aerospace sectors. In direct contact with customers, you will support them in the design, implementation, and maintenance of kits used in various manufacturing processes. This is an exciting position where you will have an important role advising the Sales Managers regarding the evolution of the needs of existing and potential customers.
Other responsibilities are to:
- Support and advise new customers on the use of the company's materials according to their needs. li>Work with key accounts to ensure kit designs are fully up to date.
- With the support of the global technical department, provide hands-on technical support and training to customers as necessary.
- Work proactively with the Kit Departments in the design and development of core kits to meet customer requirements and to maintain the functionality of those kits throughout their sales life.
- Participate in forums within the market sectors in the UK and Europe, (observation, analysis, and feedback).
- Together with the Sales and Managing Director, establish the sales and business development strategy.
As a Person
You have excellent communication skills and ability to influence and engage others effectively at all levels. You are always customer focused and service minded ensuring customer satisfaction. You will provide them with the best products and solutions and support customers in developing new projects.
You can work in a planned and structured manner and are able to improvise and quickly find solutions when necessary. You can work as part of the UK sales team and independently as necessary.
Benefits
- Competitive Salary
- 25 Days Annual Vacation
- Company Pension Contribution
- Bonus Scheme
- Healthcare
- Company Car
Cyber Security Subject Matter Expert (SME)
Posted 1 day ago
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Job Description
Job Title: Cybersecurity SME
Work Location: Telford, Shropshire
Department: Information Security & Risk Management
Reports To: Chief Information Security Officer (CISO) / Head of Information Assurance, security, ensuring compliance with frameworks such as UK GDPR
We at Coforge are hiring Cybersecurity SME with the following skillset:
Job Summary:
We are looking for a Cybersecurity SME in the UK (based out of Telford, Shropshire) with a strong experience of – Data Protection, Application & Cloud Data Security
Key Responsibilities:
Information Security Governance & Compliance:
• Develop and maintain security policies, standards, and procedures aligned with UK GDPR and other compliance.
• Conduct risk assessments and support DPIAs for systems processing sensitive data (e.g., PII, PHI).
• Ensure security controls are embedded across enterprise platforms including Pega CRM, contact center systems, and cloud data environments
. Data Protection & DLP:
• Design and implement DLP strategies across endpoints, cloud storage, and enterprise applications. • Enforce data classification, encryption, and access control policies for regulated data.
• Collaborate with stakeholders to ensure compliance with data protection regulations and privacy-by-design principles.
Cloud Data Security:
• Define and enforce security controls for structured and unstructured data stored in cloud platforms AWS S3.
• Implement encryption, key management, and access governance for cloud data.
• Monitor data flows between cloud services and on-prem systems to prevent unauthorized access or data leakage.
• Integrate cloud-native security tools ( AWS Macie) for data discovery and classification.
Security Monitoring & SIEM:
• Integrate with SIEM platforms e.g., Splunk for real-time monitoring and threat detection.
• Integrate logs and telemetry from Pega CRM, telephony/contact center platforms, and cloud data services.
• Define correlation rules and alerts for proactive incident detection and response.
Application Security:
• Conduct secure code reviews, threat modelling, and vulnerability assessments.
• Work with development and operations teams to integrate security into the SDLC and CI/CD pipelines.
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Managing Director, Structured Finance - Criteria Subject Matter Expert

Posted 3 days ago
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Job Description
**Grade Level (for internal use):**
14
**The Team:**
The S&G Global Methodologies team is responsible for the development of the analytical frameworks used by rating analysts around the world. Our team of CSMEs and modeling experts partner with ratings practice leadership to drive analytical excellence in criteria for the Structured Finance (SF) practice.
**The Impact:**
The Managing Director - Criteria SME will report to the Global Head of Structured Finance Methodologies and will be part of a team that is responsible for delivering the strategic direction and development of criteria. The role is responsible for driving the execution of methodologies that enhance analytical excellence, strengthen transparency and enhance operational efficiency for rating analysts around the globe. Our goal is to provide the best-in-class criteria and model framework, and to be recognized as such by internal and external stakeholders. The individual will have the opportunity to work on all asset classes within SF, as well as cross-practice projects.
**What's in it for you:**
+ Opportunity to partner with senior analytical leaders across the company on complex analytical topics
+ Chance to lead cross functional teams to promote best practices and deliver on strategic initiatives
+ Global exposure to a wide range of asset classes
**Responsibilities:**
Owning and delivering a simplified and streamlined portfolio of criteria for the SF Methodology team that meets the goals of the practices.
**Advisory / Sector Expertise**
+ Build and maintain relationships with key internal analytical stakeholders, AM's (Analytical Team Manager's), AOCC's (Analytical Oversight & Consistency Council), and relevant MSME's (Subject Matter Experts)
+ Stay on top of sector trends and developments, including emerging risks and themes, climate, defi, cyber and supply chain
+ Assist the practice with the application of the criteria, constantly assess understanding levels and provide or co-lead targeted criteria training as necessary.
+ Identify and participate in thought leadership publications, including for sectors where we have no ratings outstanding
+ Address practice questions and stay on top of external criteria comments
**Criteria Stewardship**
+ Systematically assess whether the criteria remain fit for purpose by reviewing reports on ratings performance, calibration, timeliness of risks addressed, timeliness of data, emerging factors or market trends.
+ Assess levels of criteria complexity, prescriptiveness and transparency, relative to the needs of the asset class.
+ Understand any significant analytical and operational issues that committees are facing in applying the criteria, specifically including model/UI/data/app architecture
+ Propose updates to the criteria as necessary either via nonmaterial or material changes.
**Criteria Development**
+ Proactively drive the efficient execution of assigned projects, establish project plans and timelines, including planning and estimating resources necessary for completion of projects
+ Engaging key stakeholders across different groups globally to ensure successful execution.
+ Calibrate the criteria to support consistency of ratings and credit stability
+ Ensure model architecture and operational implications are carefully thought through and coordinated, to allow the business to conduct high quality analytics in an efficient and effective manner.
+ Conducting executive level presentations including to the Criteria & Model Governance Committee and the Board of Managers
+ Maintaining compliance with regulatory requirements, including interviews with examiners, where applicable
**Compensation/Benefits Information:** (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $175,000 to $275,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
What We're Looking For:
**Basic Qualifications**
+ A minimum of 12+ years of related experience in the financial services industry
+ Graduate degree in Business, Finance, Financial Engineering or related field
+ Previous experience with credit criteria, underwriting standards, guidelines and protocols for the issuance of credit, including familiarity with methodologies and approaches used by credit rating agencies
+ Very strong relationship-building skills with the ability to collaborate and influence across diverse stakeholder groups at all levels, including senior analytical leaders
+ Structured Finance sector expertise
+ An in-depth understanding of our Structured Finance Criteria and Models
+ Capability to understand market needs and to balance analytical excellence with feasibility of implementation and application
+ Outstanding project and organization management skills
+ Problem solving and logical thinking
+ Willing to challenge the status quo and think creatively - the capacity to challenge views, processes, and behaviors, especially in complex areas
+ Exceptional executive presentation skills
**Additional Preferred Qualifications:**
+ Extensive current knowledge of S&P ratings processes and systems; understanding of regulatory requirements to enable appropriate assessment of parameters and provide guidance, especially in complex areas. Working knowledge of the procedures and methodologies used for determining credit ratings, including qualitative and quantitative models
+ A subject matter expertise within the CLO asset class, credits, structures, ratings models & methodologies is a decisive asset
+ Experience working in a complex global, multi-cultural organization
For more information on the benefits we provide to our employees, visit _ _._
**About S&P Global Ratings**
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Officials or Managers (EEO-2 Job Categories-United States of America), RATNGS102 - Senior Management (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
**Job ID:** 313461
**Posted On:** 2025-06-16
**Location:** New York, New York, United States
Senior ITO Construction Subject Matter Expert - M&E

Posted 3 days ago
Job Viewed
Job Description
Become part of a winning team and help to deliver the Green Energy transition.
The Senior ITO Construction SME (M&E) supports the ITO Construction Leader by providing subject matter expertise in construction methods, sequencing and practical field constraints.
This role contributes directly to the success of the tendering process by ensuring technical robustness, realism and constructability in bid submissions.
You will bring hand's on experience from project delivery to influence construction execution strategies, resource estimation and interface planning.
You will also play a vital role in capturing lessons learned and embedding best practices into front end planning, to ensure that the constriction operations can meet the company SQDC (Safety, Quality, Delivery and Cost) objectives.
**Job Description**
Main tasks are the following:
**Scope During ITO**
+ Contribution construction expertise in the domain of M&E for tender submission.
+ Conduct constructability reviews and participate in HAZCONS, layout reviews, access planning and construction feasibility.
+ Support site layout planning, temporary works arrangements, access logistics and equipment placement strategies.
+ Support in the clause-by-clause review of client provided information to confirm all tender requirements are captured, mitigated and/or rejected.
+ Support to ensure a gap analysis is undertaken against client requirement specification with regards to M&E installation in any subsequent subcontractor RFQ's.
+ Validate that engineering deliverables can be safely and efficiently constructed within the site constraints.
+ Review and validate BOQ provided from engineering.
+ Confirm site durations and shift patterns based on project execution plans.
+ Responsible for development of installation unit rates for each and all electrical commodity activities including direct and indirect scopes, i.e. embeds, underground duct banks - conduits, above ground raceways and supports, cable installations, cable termination installations, electrical equipment i.e. gear, panels, transformers, high voltage switchyard components, DC valves, lighting, grounding, fire detection, etc.
+ Provide mechanical and electrical installation cost (direct/indirect) to project controls for use in ITO estimate tools.
+ Support development and capture of preliminaries and indirect construction costs such as scaffolding, temporary facilities and supervision overheads.
+ Support and provide estimation of site labour, supervision and management resource requirements.
+ Provide input to productivity norms, installation rates and methodology assumptions.
+ Collaborate with sourcing and engineering to align supplier scopes with construction constraints.
+ Identify and flag construction related risks and dependencies for inclusion in the bid risk register.
+ Participate in the tender clarification responses, customer engagement sessions and internal gate reviews.
+ Draft or contribute to sections of the overall construction execution plan and methodology descriptions, incorporating site-specific phasing, logistics and access strategies.
**Scope During OTR**
+ Provide summary notes and key construction assumptions for handover to execution teams.
+ Ensure clear transfer of Construction risks, temporary works, resourcing commitments to OTR.
+ Capture lessons learned from OTR projects and embed feedback into cost norms and execution strategies for future opportunities.
**Network & Links**
Internal: Project proposal manager/director, Regional C&C Leader, ITO Region Construction Leader, NSE Construction Leader, NSE Commissioning Leader.
External: clients, electrical & mechanical subcontractors, electrical suppliers.
**Major Responsibilities:**
**Health and Safety:**
+ Demonstrate EHS leadership, ensure the application of GEV's EHS Policy and procedures in all site activities and ensure STOP WORK POLICY is implemented within the team
+ Reward and encourage proactive steps toward all matters related to EHS in the workplace.
+ Participates in EHS Gemba walks and lead EHS improvement initiatives across the portfolio of Construction sites across the region
+ Evaluate OTR EHS risks and implement practical measures within the ITO strategies and plans.
+ Sets an example by demonstrating the proper acts and actively observing work conditions and behaviours, giving immediate & constructive feedback, and celebrating achievements and/or safe behaviours.
+ Actively and routinely promotes the identification of hazards and near misses to their teams
+ Actively participates in defining corrective actions when work is unsafe or when an uncontrolled risk is observed.
**Quality:**
+ Ensure Compliance with Region and Global Construction quality Processes and incorporate into the ITO estimates.
+ Ensure robust reporting of any ITO non-conformances and process in a timely manner and support to resolve
+ Ensure process are in place to capture and collect of key information from OTR teams for preparation of Lessons Learned for capitalisation on future opportunities
+ Initiates and participates in improvement actions on Construction processes, tools, and documents.
+ Identify areas of improvement in ITO Construction operating procedures and tools
**Key performance indicator management and reporting:**
+ ITO M&E Progress against bid timeline
+ Timely submission of SME inputs required inputs to bid timeline
+ Attendance at Gate reviews, Hazcons etc
+ Timely Submission of required Inputs
+ Lessons Learnt application and inclusion (captured and published)
**Skills / Qualifications:**
+ Technical qualification in construction or engineering preferred but not essential.
+ Exceptional technical knowledge of construction methodologies and productivity norms within their specific field.
+ Skilled in labour and cost estimating principles, including site prelims.
+ Knowledge of reading electrical drawings and experienced in the coordination of other commodities that interface with electrical designs and installations in clear interface with electrical, civil and mechanical scopes.
+ Familiar with Tendering Operating Rhythm and Risk Evaluation.
+ Be able to knowledge share and coach others.
+ Comfortable using Excel, estimating tools and navigating numerous project documents.
+ Ability to communicate effectively, and to accurately and concisely report both verbally and in writing. Proficiency in ENGLISH mandatory. However, additional language proficiency in European languages will be an added advantage.
**Experience:**
+ Extensive and demonstrated years of experience of Mechanical and Electrical installation activities.
+ Experience in roles such as Site Management, Construction Management and Estimator.
+ Be knowledgeable on international standards and 'best practice' in relation to construction.
+ Be knowledgeable on environmental legislation and good industry practice in relation to construction works.
+ Be knowledgeable on the key applicable standards and specifications associated with electrical works construction applicable for countries in the region.
+ Some experience in offshore platforms E&I works will be an added advantage.
+ May be required to travel to various project sites across the region.
+ Ability to work remotely but integrate with the GEV's GSI wider team.
+ IT proficiency including collaborative platforms & tools.
Previous experience in the installation and commissioning of key elements of the project including:
+ HV substation equipment.
+ Control & Protection system.
+ Commissioning.
**About Us:**
GE Vernova is a world leader in the energy solutions market with a portfolio of energy businesses across the globe. Grid Solutions provides equipment, systems, and services to bring power reliably and efficiently from the point of generation to end power consumers. We electrify the world with advanced grid technologies and accelerate the energy transition - and we want you to be part of that change and enjoy imagination at work.
If you are ready to make a difference and usher in a new era of clean, reliable energy, come join us.
**The North Europe Grid System Integration (GSI) team delivers a wide range of turnkey high voltage AC and DC transmission projects to its Customers in the UK, Ireland, and Scandinavia.**
**Grid Solutions, a GE Vernova business, serves customers globally with over 20,000 employees. We provide power utilities and industries worldwide with equipment, systems and services to bring power reliably and efficiently from the point of generation to end power consumers. Grid Solutions is focused on addressing the challenges of the energy transition by enabling the safe and reliable connection of renewable and distributed energy resources to the grid. We electrify the world with advanced grid technologies and accelerate the energy transition.**
**About** **GEV** **Grid Solutions:**
At GEV Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.
**Why we come to work:**
At GEV, our engineers are always up for the challenge - and we're always driven to find the best solution. Our projects are unique and interesting, and you'll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.
**What we offer:**
A key role in a dynamic, international working environment with a large degree of flexibility of work agreements
Competitive benefits, and great development opportunities - including private health insurance.
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.