258 Technical Expertise jobs in the United Kingdom

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

• Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
• Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
• Effective Management of disposals that go through their Hub as per contract
• Triage and perform hardware.

Trainee Technical Support

Motormax are seeking a Technical Support Trainee to join their team. This is a full-time, entry-level position offering hands on training and the chance to grow into more advanced technical responsibilities.

Motormax specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work.

You'll have an interest or background in the vehicle sector, whether through auto installs, mechanical work, or a personal hobby involving vehicles and components would be a real advantage. You'll begin with the fundamentals, such as flashing software, before progressing into R&D, client support, and physical installations on exciting new projects.

As Trainee Technical Support you will need to have/be:

• Exemplary customer service standards
• Good knowledge of MS office
• Excellent communication skills
• Strong attention to detail
• Strive to achieve high standards and take pride in any work undertaken
• Excellent organisation and time management skills with an ability to meet deadlines
• Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies
• Ability to act and operate independently

Details:

• Salary : Minimum Wage
• Working Hours : Full time, Monday - Friday, 9.00am - 5.00pm
• Location : Shenstone, Lichfield
• Duration : Permanent

You'll work towards carrying out the following duties:

• To assist in projects ensuring timelines and deliverables
• Technical liaison between factories and customers
• Design spec for project work
• To assist in all R & D involved in any new projects
• To provide written briefs
• Make site visits to monitor projects as required
• To assist with prototype and new product installation on a mix of vehicles including cars, vans, HGV, Plant, Bus and Coach
• To design spec sheets and instructions, including capturing images, recording technical information and specification to design customer installation and user guides
• To provide both in-house and external technical training as required
• To complete customer hand over with driver instructions
• To provide technical support internally and to external customers, supporting the installation of our products
• To evaluate and improve our customer support from inbound calls and customer feedback
• To manage vehicle and product application guides including any amendments with new vehicle releases
• To be included in the companies RMA process including testing and logging of parts.

Benefits of working as Trainee Technical Support:

• 23 days plus bank holidays
• Free onsite parking
• Pension scheme

• Stone, Staffordshire
• £26k - £30k 
• Monday to Friday
• 8:30pm – 5pm (1 hour lunch)
• Present the certain opportunity to progress 

• 25 days holiday (+ BH)
• Excellent training, development, and progression opportunities with access to a digital learning hub
• Competitive salary with annual reviews
• Enhanced sick pay
• Company pension
• Employee Assistance Programme
• Christmas shutdown
• Social events throughout the year
• Private car park
• Workplace Mental Health support & private counselling
• A gorgeous culture with a supportive senior leadership team

• Be the go-to person for all technical/IT related repairs, maintenance, complications or queries – you will take ownership of these issues and follow them through to resolution (unless further assistance/escalation is required by the IT Partner). This will include hand on diagnosing and fixing equipment (i.e. laptops, bodycams, tablets, headsets etc.)
• Escalate unresolved issues to the relevant team or the IT partner.
• Provide one to one advice and step-by-step instruction either face to face, over the phone or written.
• Always guarantee compliance to regulatory requirements.
• Frequently liaise with 3rd party IT equipment suppliers and the designated IT partner.
• Oversee recycling and ordering of equipment, taking cost into consideration and always ensuring efficiency.
• Play your part in keeping the comms room tidy and hazard free.
• Ensure all updates are uploaded to the internal system.
• Support the wider Project Manager with any IT/Tech projects.
• Take a forward thinking and proactive approach to seeking more efficient/improved processes and systems.
• Record all faults.
• Assist with the onboarding of new starters – ensuring they have all required equipment and are set up, ready to go!
• Purchase hardware.
• Manager and stakeholder engagement will be expected.
• Continuously keep abreast of market research and actively contribute to highlighting new ideas and improvements of technology, systems and processes.
• Attend bi-monthly meetings with regards to the company’s ChatBot.
• Make sure all compulsory external testing /cyber security is kept up to date.

• Be confident in providing ICT support.
• Have previous experience of dealing with 3rd party servers.
• Offer fantastic communication skills – you will be required to liaise with others at all levels of seniority both internally and externally. All communication needs to be clear and confident.
• Be organised, able to prioritise well and multitask.
• Have a great work ethic with a willingness to learn and improve, and a flexible attitude. You will also naturally be very forward thinking and enthusiastic about coming up with new ideas and suggestions, process improvements, etc. 

Technical Support Assistant - Bereavement Offices - Bournemouth & Poole Crematoria

Monday to Friday - 37 hours per week

15.08 per hour

Weekly Paid

Long Term Work

Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant

The Ideal Candidate

• Attention to detail and methodical approach to work at all times ensuring completeness and accuracy.
• Able to work under pressure and to tight deadlines.
• Respects diversity and adopts a fair and inclusive approach with everyone.
• Committed to achieving and maintaining standards of excellence.
• Possess a high level of resilience, emotional stability and maturity.
• Demonstrates the highest standards of personal conduct, honesty, integrity that inspires trust and confidence.
• Able to work effectively and agilely within an open office environment subject to interruptions in different office locations across the bereavement estate.
• Able to prioritise tasks according to need and urgency.
• Undertake First Aid in the Workplace training and provide first aid in the workplace as and when needed post-training and qualification.
• To be of smart appearance at all times with wearing of assigned BCP Bereavement Care uniform / workwear supplied.

For more information please contact Nick or Ryan at our Poole branch.

• Assist in delivering the account's technical and compliance responsibilities, including statutory requirements (Pressure systems, water management, F-Gas, medical gases, etc.).
• Support the Compliance Manager in coordinating inspections, maintenance, and remedial actions, following written schemes of examinations against set frequencies.
• To be appointed as a Pressure Systems AP, managing isolations and shutdowns when required.
• Support the boiler/steam generator manager in operational duties relating to steam generating plant and associated equipment.
• Managing appointed 3rd party contractors onsite, supporting delivery of services (Water specialists, drainage, combustion, F-Gas etc.).
• Provide technical assistance to the operations team with issues, breakdowns, and routine procedures, escalating complex matters as needed.
• To be technical support to the Technical Specialist for mechanical aspects. Liaising closely with the other SME's within the technical team.
• Support the Mechanical Technical Specialist in preparing regular compliance reports for stakeholders.
• Help ensure all logbooks and documentation are kept up to date and audit-ready; participate in compliance audits as required.
• Assist with RCA and CAPA processes.
• Participate in training and actively contribute towards personal and team development.
• To support in energy initiatives and work closely with the ESG team.

• Desirable to be HNC educated, time served engineering apprenticeship or equivalent. Extensive experience considered as an alternative.
• Member of or working towards membership and professional registration with an institute (e.g. IET, IMechE).
• Technical training qualifications in various mechanical engineering aspects. (Pressure systems AP, BOAS boiler operator/manager, L8, HVAC, F-Gas).
• Recognised H&S qualification (IOSH or NEBOSH).
• Proven experience of managing isolations and works around pressure systems.
• Extensive computer literacy skills (excel, word, powerpoint, visio etc).
• Experienced in working within critical environments, preferably pharmaceuticals.
• Experienced in conducting and leading route cause analysis investigations and resulting corrective and preventative actions.
• Proven experience of assessing and appointing individuals for mechanical competencies.

Your new company
Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a Technical Support Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.
Your new role
In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity.

• Respond to inbound support requests from external customers
• Diagnose and resolve issues related to app functionality, data, or integrations
• Offer alternative solutions or escalate complex cases to senior developers
• Communicate clearly and consistently with customers throughout the process
• Document findings and contribute to internal knowledge sharing
• Collaborate with the wider support and development teams to improve the product

What you'll need to be successful

• A degree in Computer Science or a related field (B.Sc. or M.Sc.)
• A strong interest in coding and software development
• Experience or familiarity with one or more of the following:
• PHP, JavaScript, .NET, Java, Python, or C#
• Excellent communication skills and a customer-first mindset
• A methodical, detail-oriented approach to problem-solving
• Experience supporting SaaS applications is highly desirable but not essential.
• Familiarity with CRM platforms is desirable but not essential.
• Exposure to platforms such as Oracle, Microsoft SQL Server, or Microsoft IIS would be highly sought after.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

52,000 - 59,000+
+ Industry Leading Package & Benefits
+ Private Medical and Insurances
+ Career Defining Progression

Location:
West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.

Ideal Candidate Background:
An experienced technical support engineer with an electrical / electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries.

The Role:
This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes.

Typically your work will involve electrical / electronic issues, however as this equipment is very much multifunctional, aspects of mechanical engineering awareness will apply.

You will be based from the manufacturing facility in the West Midlands but on occasions be required to travel to customer sites in the UK for more in depth analysis, troubleshooting and project related engineering work.

You will be rewarded with a superb package; including an industry leading basic salary and comprehensive remuneration package that you can expect from one of the UK's leading and award winning employers.

Candidate Requirements:
Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technical support to customers. You will take pride in your work and be someone who is always looking for improvements, better ways of working with customers and providing insight to engage a "right first time" and "prevention is better than cure" ethos.

Living in the West Midlands or being in a position to relocate to this area, you will have engineering qualifications to support your experience and ideally be electrically or electronically biased (however all multiskilled backgrounds will be considered).

Suitable industry experience includes scientific, high precision, laser, printing, coating, medical equipment, industrial manufacturing and or similar sectors.

This is without doubt acareer defining job opportunity for an engineer looking to work for the best, earn the best and have the best possible progressive future ahead of them. Apply now for an immediate interview.

15.06 per hour

Monday - Friday (Full Time)

Based in Brislington

Temporary - until the end of the year currently (can extend)

Tate are working with a local authority in their search for a Technical Business Support Officer. You would be providing technical and administrative support to their busy Responsive Maintenance Team.

Key Tasks:

• Coordinate a complex area and take ownership and responsibility for end-to-end processes and assist in the development & delivery of day-to-day operations
• Deliver technical business support services to internal and external customers
• Contribute to the work of the team to ensure quality outputs, carry out support where required, promote ideas for ways of working/team development to improve outputs.
• Responsible for any operational issues and escalated issues

Skills / experience:

• Proven time management skills to prioritise work to complete tasks to conflicting demands and tight deadlines
• Ability to work with minimum supervision and as part of a team to deliver work to agreed targets and standards
• High level of accuracy and attention to detail
• Proven experience of working in a customer service environment and can demonstrate excellent interpersonal, listening skills and telephone manner

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.