3,349 Technical Fields jobs in the United Kingdom

• Provide remote technical support and troubleshooting for industrial equipment.
• Diagnose complex mechanical, electrical, and software issues using remote diagnostic tools.
• Guide on-site technicians or client personnel through repair and maintenance procedures via remote assistance.
• Analyze equipment performance data and identify potential problems.
• Develop and maintain technical documentation, including service manuals and troubleshooting guides.
• Respond to service requests and prioritize issues based on urgency and impact.
• Collaborate with engineering and product teams to resolve recurring technical challenges.
• Conduct remote training sessions for clients and field technicians.
• Manage spare parts inventory and advise on necessary replacements.
• Maintain detailed service records and report on technical issues and resolutions.
• Stay up-to-date with product updates, new technologies, and service bulletins.
• Ensure customer satisfaction by providing timely and effective technical solutions.
• Advise on preventative maintenance schedules and best practices.
• Participate in on-call rotation for urgent support needs.
• Contribute to the improvement of remote support tools and processes.

• HND or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 4 years of experience in field service engineering or technical support for complex machinery.
• Proven ability to diagnose and troubleshoot intricate mechanical, electrical, and/or software issues.
• Proficiency with remote diagnostic tools and technologies.
• Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts.
• Strong problem-solving and analytical abilities.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with PLC systems and industrial automation is a significant advantage.
• Familiarity with CRM and service management software.
• Willingness to travel occasionally for critical on-site interventions if required (less than 10% of the time).
• A customer-centric attitude with a commitment to resolving issues.
• Strong understanding of safety protocols in industrial environments.

• Provide expert remote technical assistance for the installation, maintenance, and repair of industrial equipment.
• Diagnose complex mechanical, electrical, and software faults using remote diagnostic tools and customer feedback.
• Develop and document step-by-step troubleshooting procedures and preventative maintenance schedules.
• Train and guide on-site field technicians and customer personnel on equipment operation and maintenance best practices.
• Analyse performance data and customer reports to identify recurring issues and potential improvements.
• Create and update technical documentation, including service manuals, FAQs, and knowledge base articles.
• Collaborate with engineering and product development teams to relay field feedback and suggest design enhancements.
• Manage service tickets, ensuring timely resolution and customer satisfaction.
• Maintain detailed records of all service interactions, repairs, and parts usage.
• Offer proactive support and advice to minimise potential equipment failures and maximise uptime.

• Providing remote expert-level technical support and troubleshooting for industrial machinery and systems.
• Developing and delivering remote training programs for field technicians and customers.
• Creating and maintaining detailed technical documentation, including manuals, guides, and FAQs.
• Analyzing service data to identify recurring issues and recommend product improvements or service enhancements.
• Collaborating with engineering and R&D teams to resolve complex product defects.
• Leading and mentoring junior field service engineers and remote support staff.
• Managing service requests and ensuring timely resolution according to service level agreements (SLAs).
• Utilizing remote access tools, video conferencing, and diagnostic software to diagnose and resolve issues.
• Performing root cause analysis for equipment failures and implementing preventative measures.
• Contributing to the development of remote support strategies and best practices.
• Ensuring adherence to safety protocols during remote guidance of on-site operations.

• Provide remote technical support and troubleshooting for complex equipment issues.
• Lead and mentor a team of field service engineers, offering technical guidance and support.
• Develop and maintain comprehensive technical documentation, including troubleshooting guides and repair manuals.
• Analyse service reports and customer feedback to identify recurring issues and implement preventative solutions.
• Conduct remote diagnostics and guide on-site engineers through complex repairs.
• Manage escalations and ensure timely resolution of critical technical problems.
• Contribute to product improvement by relaying customer feedback and technical insights to the R&D team.
• Develop and deliver remote technical training sessions to field engineers and customers.
• Ensure adherence to all safety protocols and company standards.
• Manage spare parts inventory and logistics for service operations.
• Stay current with the latest product updates and technological advancements.

• HND or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum of 6 years of experience in field service engineering or a related technical support role.
• Proven experience in diagnosing and repairing complex mechanical and electrical systems.
• Strong understanding of troubleshooting methodologies and diagnostic tools.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly.
• Demonstrated leadership or mentoring experience.
• Proficiency in using remote support tools and platforms.
• Ability to work independently and manage time effectively in a remote environment.
• Experience with (Specify relevant industry/product type, e.g., industrial machinery, medical devices) is highly desirable.
• This role is fully remote and supports our national operations, with the primary client base around Norwich, Norfolk, UK .

Primarily responsible for startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team.

Missions:

You will leverage your expert knowledge of UPS, Batteries, Power Distribution and Site Monitoring equipment to deliver excellent customer experience and service. You will have the opportunity to attend customer meeting when necessary as well as provide technical recommendations to clients and colleagues where appropriate.

Our clients are located throughout the UK and expect the critical systems to operate 24/7, therefore a reasonable amount of travel to client’s locations will be required, including the requirement to stay overnight away from home. Not all equipment we maintain was manufactured by Chloride, as such a certain amount of fault-finding utilizing clients’ drawings may be required.

Profile:

Education: Minimum HNC/HND in Electrical/Electronic Engineering or equivalent.

Experience: Previous Field Service Experience essential, Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries Power Electronics.

Experience working on industrial sites (Power Stations, Oil & Gas locations, Nuclear facilities etc) would be an advantage

Skills: Computer literate (Pack Office), excellent customer service skills, strong communication skills, self-strater, ability to plan, organize and manage time effectively with ability to work under pressure

Clean, valid UK driving license

Region covered: Sellafield – but opportunities throughout the UK can be required (nights away from home)

Type of contract: Permanent / Full Time

Favorite location of the applicant : 1-2 hours Sellafield

Why work for us?

Alkegen brings together two of the world’s leading speciality materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and speciality insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.

Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!

Job Requirements:

The Field Service Engineer provides engineering, technical service, field inspections and customer support for the sale of Industrial Filtration products. This position will travel to end users and provide full inspections and provide solutions to customers. Will provide customers technical reports including recommendations, maintenance, and needed repairs of equipment to operate more efficiently. Support Industrial Filtration sales engineers in efforts to grow the end-user market.

Responsibilities:

• Visit potential customers by providing inspections of pollution control equipment.
• Provide written reports on findings, maintenance recommendations and solutions to any outstanding operational issues.
• Work closely with sales engineers and the AE team to win bag/cage opportunities by providing technical services.
• Visit customer sites and oversee the installation and start-up of filter bag/cage projects.
• Provide and coordinate any additional technical services, including used bag analysis, leak detection, etc.
• Maintain strong positive relationships with end users/customers for existing and future opportunities.
• Collaborate in a team approach with employees across multiple functions and departments, including Customer Service, Manufacturing, Marketing, Sales, New Product Development, and R&D.
• Attend trade shows as required to provide technical assistance to potential customers.

Qualifications/ Experience:

• Engineering degree or even a Diploma in a relevant field can be considered.
• Self-motivated, competent in personal time and strong project management skills are expected.
• Proven technical and critical thinking skills.
• Highly organized and detail-oriented.
• Ability to relate technical information to non-technical customers.
• Three to five years of experience working with OEMs, end users of pollution control equipment.
• Excellent verbal and written communication, interpersonal, customer service and sales skills.
• Travel Requirement: 30–60% travel is expected.
• Proficiency in the Microsoft Office Suite

If you are interested in being part of a world-class organization here at Alkegen then we would love to hear from you.

At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, colour, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.

**Please note we're unable to offer sponsorship or relocation opportunities for this role

We're working with a long-established and highly respected supplier of print finishing technology, representing some of the world's leading manufacturers across the UK & Ireland. To support continued growth, the business is seeking a skilled
Field Service Technician to join their growing team.

This is a fantastic opportunity for a technically minded, customer-focused engineer who thrives in a varied role - combining hands-on servicing, installations, operator training, and customer demonstrations.

The ideal candidate for this role will be based around the Kent area.

The Role

• Install, service, maintain and repair print finishing equipment across customer sites
• Provide operator training and demonstrations to support sales activities
• Troubleshoot technical issues, diagnose faults, and deliver solutions efficiently
• Represent the company with professionalism, acting as a trusted ambassador on-site
• Flexibility to travel across the UK (occasional overnight stays required)

The Person

• Mechanical or electrical engineering background (qualified or with equivalent hands-on experience)
• Previous experience working with print finishing machinery (binding, stitching, folding, laminating, guillotines etc.) highly desirable
• Strong troubleshooting skills and IT literacy
• A customer-first mindset with excellent communication skills
• Full, clean UK driving licence
• Ideally located around the London / Kent area for ease of travel

What's on Offer

• Industry competitive salary to be discussed, plus performance-related incentives
• Company vehicle and expenses
• Annual holiday allowance
• Long-term employee ownership benefits after the first year
• Opportunity to represent market-leading finishing solutions within a growing organisation

Empower Public Transit, Join Vix Technology

At Vix Technology, we lead the charge in providing world-class solutions for automatic fare collection, transit information, and transit analytics. With a remarkable track record spanning over 35 years and operations in more than 200 cities globally, we are passionate about enhancing public transit for millions of users. Our innovation is driven by the diverse perspectives of our team, and we are eager to welcome new talents who share our vision.

We are currently seeking two (2x) dynamic and motivated
Field Services Engineers
to join our dedicated team. In this role, you will play an essential part in maintaining, troubleshooting, and supporting our state-of-the-art systems, ensuring customer satisfaction while adhering to service level agreements (SLAs) and key performance indicators (KPIs).

If you are located in the SOUTH of England and have the skillset to match, we want you

Key Responsibilities:

• Diagnose system issues through electrical testing and Vix software monitoring tools
• Resolve hardware faults on vehicles and on-street equipment swiftly and efficiently
• Maintain effective communication with customers regarding maintenance and fault resolution
• Drive improvements in KPI performance
• Install and commission on-vehicle and on-street systems
• Ensure accurate documentation of maintenance activities
• Collaborate with local teams and Configuration Engineers
• Adhere to planned maintenance schedules
• Participate in periodic meetings with Vix staff
• Foster customer satisfaction and loyalty
• Comply with Health and Safety regulations

This role is open only to UK citizens or residents with indefinite leave to remain, and you must currently reside in the UK.

Requirements

Are you the right fit? Our ideal candidate will have:

Essential Skills & Experience:

• Relevant qualification in electrical engineering or vehicle maintenance (e.g., NVQ Level 3)
• The ability to work autonomously while maintaining high standards
• Strong organizational and time management skills
• Exceptional customer service skills with a focus on professionalism
• Proven experience as a field engineer, with demonstrated skills in electrical and electronic diagnostics
• Experience working under pressure and meeting tight timelines
• Strong relationship-building capabilities with customers

Desirable Skills:

• Level 4 Diploma in Vehicle Diagnostics
• Experience with Real Time Information systems
• Familiarity with GPRS communications
• Proficient in IT systems with knowledge in basic networking
• Experience in a similar field environment
• Understanding of Quality Systems and procedures
• Sound electrical troubleshooting knowledge
• Knowledge of best engineering practices
• Accreditation in Emergency First Aid at Work and any HERS Found level
• NVQ Level 2

Benefits

What's in it for you?

Besides the opportunity to work for a global company that is customer and people focused, we offer:

• A great team of like-minded professionals

• Private Healthcare

• Income Protection Scheme
• Pension
• Group Life Assurance
• Cycle to Work Scheme
• Electric Car Benefit Scheme
• Employee Assistance Programme
• Eyecare and Spectacle Vouchers

Sounds good? Then apply now. Get on board today

Add your resume and anything else to showcase why you would be a great addition to our team. 
We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.
No recruitment agencies, please We won't accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.
The Role
To contribute to the profitability of the company's business by providing professional and efficient service of Atlas Copco's Power Technique Equipment. Reporting to the Power Technique Service Operations Manager and responsible for providing service & maintenance on customers' machines. Your responsibilities will include:

Main Responsibilities

• To promptly carry out servicing and maintenance on Portable air compressors, Energy storage systems, Generators, pumps and handheld equipment
• To effectively diagnose mechanical and electrical faults on customer equipment at different locations mainly in the northern part of England and Scotland.
• To carry out PDI and commissioning of new equipment.
• To identify required parts to effect repairs.
• To complete job reports correctly and return them in a timely manner.
• To coordinate with the Service planner to plan and organise daily and weekly visit schedules.
• To be aware of, and strictly apply, Health and Safety regulations on customer sites/workshops.
• To always apply good standards of engineering practice.
• To maintain test instruments, to ensure they remain in good condition.
• To effectively promote the Atlas Copco Power Technique company image.
• To perform related duties as required.

To Succeed, You Will Need- You will have current experience of repairing and servicing at least some of the following equipment:

• Energy Storage solutions
• Generators
• Battery expert
• Portable Air Compressors
• Pumps
• Lighting Tower
• You will possess a good knowledge of the construction industry, be self-motivated, and be able to work individually and as part of a team.
• As you are customer-facing you will have excellent interpersonal skills
• Have a good level of PC knowledge including Microsoft 365 application
• Goal-focused mindset, focusing on achieving targets and maintaining effectiveness
• You have your customers' perspective in focus and you know how to engage them in your ideas.
• A full clean driving licence and right to work in the UK are essential for this role.

Location:
You will cover the North region so will ideally be located within that region

In Return, We Can Offer You

• A satisfying career – we are passionate about the development & progression of our employees and have high goals regarding equal opportunities and the promotion of females within our business.
• We offer a benefits package including health insurance, paid leave, retirement benefits, free parking and an on-site gym.
• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
• Your chance to be proud of contributing to leading innovative 'power' solutions.

About Our Company
Atlas Copco Power Technique forms part of the Atlas Copco group, which was established in Sweden in 1873. Atlas Copco Power Technique has its UK head office in Hemel Hempstead, Hertfordshire. Atlas Copco Power Technique in the UK is made up of a small, dedicated team of outstanding employees who support our distributors and customers with our wide range of solutions. The operations within the UK are, for the most part, dedicated to sales, service and installation. The business objectives are to focus consistently on the customer in all areas of activity – including product development. The company is committed to the professional development of all employees and strives to provide every possible opportunity to enhance their competence. This role forms part of a team of Service Engineers covering the country working on our complete range of portable compressors, generators, pumps, lighting towers & battery storage systems.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.