842 Technical Implementation jobs in the United Kingdom
WorkForce Software Senior Technical Implementation Consultant
Posted 27 days ago
Job Viewed
Job Description
+ Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
+ Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
**_Well, this may be the role for you. Ready to make your mark?_**
As a **_Senior Technical Implementation Consultant_** , you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.
You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software. A Senior Technical Implementation Consultant performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
**_Ready to #MakeYourMark? Apply now!_**
**_WHAT YOU'LL DO: Responsibilities_**
**What you can expect on a typical day:**
+ Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client business requirements using JavaScript, HTML, or other scripting tools
+ Lead and participate in business requirements gathering and refinement with the client in meetings and client workshops. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
+ Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
+ Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders
+ Guide complex issues including administrative and configuration challenges
+ Communicate roadblocks and seek out guidance in a timely manner
+ Create complex formulas that leverage mathematical and/or programming skills
+ Perform unit and system testing of configured application and ensure test cases pass as described by their requirements
**_TO SUCCEED IN THIS ROLE: Requirements_**
+ 4-6 Years experience in software implementations
+ Minimum 3-5 years' experience with programming language, preferably JavaScript and/or SQL
+ Experience in implementing or training on a packaged software system or highly complex internally developed application
+ Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
+ Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
+ Familiarity with a report writer such as crystal reports, Cognos, actuate, etc.
+ Ability to travel up to 50% with the potential for international travel
**_Associates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model._**
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ Experience noted above, OR
+ Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
**_BONUS POINTS FOR THESE: Preferred Qualifications_**
+ Strong comprehension of implementation principles and lifecycles
+ Demonstrates technical aptitude to learn quickly and adapts to new circumstances
+ Ability to work on a dynamic, client-focused team and establish excellent working relationships
+ Familiarity with or background in HR, Payroll, or Workforce Management
+ Experience providing application support for complex software systems
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**#LI-MV3**
**#LI-Remote**
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $0.00 - $0.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Technical Consultant (Implementation/Oracle DBA)
Posted 6 days ago
Job Viewed
Job Description
We’re Civica, and we create software that helps deliver critical services for citizens all around the world.
From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Technical Consultant in health & care at Civica
You'll be part of a multi-disciplined technical team that solves problems for customers and delivers solutions that provide measurable benefits via the Civica Clinical Systems product set.
You'll focus on the implementation, and ongoing maintenance and support of Applications, Databases and related infrastructure provisioned for developing and delivering solutions both externally for customers and internally to support development and testing requirements.
What you will do to be successful in this role
Responsibilities:
- Deploy Civica applications on environments for customers and for internal use within the end-to-end software delivery life cycle.
- Carry out configuration, administration and maintenance of multiple Oracle database instances where required.
- Configure and maintain application servers.
- Work alongside project teams (analysts, developers, testers and implementation managers) during software release and patching.
- Play an active role in the design and build of new systems, including high-availability and disaster recovery solutions.
- Validate and advise customers on the suitability of their platforms for the installation of the Clinical Systems software solutions.
- Perform daily system monitoring checks to ensure integrity and availability of server resources, systems and key process and respond to any alerts generated by the proactive monitoring and alerting system.
- Participate in weekly support rota and Support out-of-hours implementation and service delivery activities as required.
- Conduct Backup monitoring and in line with supported backup strategies.
- Support the planning and execution of application and platform Service Pack upgrades as required.
- Troubleshoot and resolve issues within defined Service Level Agreements, which includes responding to, identify and resolve application and platform problems and diagnose hardware or software faults in order to maintain supported environments.
- Support performance monitoring and tuning (Index maintenance and management, housekeeping, memory, CPU, Disk I/O etc.) as required.
- Assume responsibility for ownership of customer or internally reported issues through to conclusion where such ownership has been delegated.
- Adhere to change management procedures and ensure correct procedures are adhered to as tasks are being progressed.
- Participate in the maintenance of asset registers of all provisioned physical, virtual, and cloud-based internal platforms that support the Clinical Systems product set and internal business functions.
- Ensure that technical designs, internal documentation, processes and procedures are fully documented and maintained as required.
- Ensure that all procedures and routines comply with the requirements of the Company’s documented Quality System and Information Security Management System
- Pro-actively identify opportunities to improve productivity/efficiency.
- Test and evaluate new technology, in line with business or customer requirements.
- Attend hosting data centres and customer premises as required.
- Support sales activities such as input to ITT responses, bids, tenders and other Pre-Sales activity as required
Requirements
- Experience and knowledge of installing configuring and troubleshooting software applications within virtual technology platforms
- Troubleshooting Windows Server 2012R2/2016/2019/2022 Operating Systems in enterprise scale environments.
- Technical knowledge of both hosted and remotely administered environments and infrastructure.
- Knowledge of security administration, server configuration, security best practice
- Operational support of Oracle (11g/12c/19c/OCI).
- Knowledge of T-SQL, PL/SQL Querying techniques
- Ability to take a pro-active approach to tasks and duties.
- Logical and strong problem-solving skills
- A flexible, customer focussed approach to work and attitude to drive through issues to completion.
- Ability to work well independently and as part of a team.
- Ability to demonstrate a willingness towards personal self-development, by keeping skills set and knowledge current and appropriate for the role.
- The ability to be flexible, adaptable, think on your feet and work on your own initiative.
- Excellent skills to manage expectations and control changing requirements.
- Experience of working within the public healthcare sector
- Experience of installation, patching, administration and maintenance of Oracle and SQL Server production and non-production environments
- Experience of using Oracle RMAN, Data guard, Active Cloning and Oracle Clusterware technologies
- Experience of using SQL Server Agent, SQL Server Replication, SQL Server Always On technologies
- Experience of Cloud Technology Platforms (e.g. Microsoft Azure/ Google Cloud Platform)
- Experience of installing, supporting & troubleshooting Docker containers
- Experience of installing, supporting & troubleshooting Linux
- Experience of supporting & troubleshooting Citrix and Microsoft Remote Desktop Services (2012R2/2016/2019/2022)
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Technical Support
Posted 14 days ago
Job Viewed
Job Description
Salary: £27,000 plus fantastic benefits!
Location: Southampton- Hybrid working
Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours.
Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
Your key duties would include the following:
- To troubleshoot and resolve complex issues and escalations - 2nd level support
- To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
- Acting as a first point of contact for customer calls
- Use the internal system to log and update calls
- To support with software related issues
- Providing regular updates when required to relevant parties- both internally and to customers
- Acting as an escalation point to resolve and troubleshoot complex issues
- Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
- Participate in both functional and technical training
- Documenting all aspects of the work using the internal system
- Collaborate with 3rd party supplier
- To participate with client monthly meetings and reviews
- To provide support to customers from start to completion
- Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
- Support with the roll out of new software/hardware releases
- 2 years + in technical helpdesk support role.
- To be self-motivated and a contributing member of the team
- Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
- Good time management.
- Ability to work under pressure.
- NVQ1/GCSEs and above (or equivalent) in key competencies
- Excellent Customer Service Skills
- Technical skills in SQL and database management. (preferred)
- Good understanding of Payment systems & Processes (preferred)
- Working knowledge of Windows operating systems from Windows 7 onwards
- Basic networking knowledge
- A good understanding of IT based systems
- Problem analysis/problem solving
- Must be able to communicate effectively with all levels of users.
- Great problem-solving skills and a desire to achieve
- High level of knowledge and understanding of Windows Operating Systems
Technical Support
Posted 15 days ago
Job Viewed
Job Description
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.
Technical Support advisor Salary: 27,500
Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)
Technical Support advisor company benefits:
-20 Days holiday + Bank holidays (rising to 25 over 5 years)
-Company parking.
-Flexible working hours.
-Pension contribution.
Technical Support advisor roles and responsibilities:
-To provide technical support through calls and email to end users and engineers/electricians.
-Dealing with all customer requests in a professional & helpful manor.
-Maintain and increase product knowledge and have a keen eye and interest in our products.
-Logging technical issues.
-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.
-Assist with product testing on possible faulty returns.
-Quotations to be sent via email to ensure a personal approach.
-Answer product related questions utilising information from data sheets and Fresh Desk
Technical Support Advisor key competencies:
-Experience in an IT support role.
-Great customer service scores.
-Attention to detail.
-Ability to prioritise a large workload.
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Technical Support
Posted 14 days ago
Job Viewed
Job Description
Salary: £27,000 plus fantastic benefits!
Location: Southampton- Hybrid working
Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours.
Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
Your key duties would include the following:
- To troubleshoot and resolve complex issues and escalations - 2nd level support
- To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
- Acting as a first point of contact for customer calls
- Use the internal system to log and update calls
- To support with software related issues
- Providing regular updates when required to relevant parties- both internally and to customers
- Acting as an escalation point to resolve and troubleshoot complex issues
- Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
- Participate in both functional and technical training
- Documenting all aspects of the work using the internal system
- Collaborate with 3rd party supplier
- To participate with client monthly meetings and reviews
- To provide support to customers from start to completion
- Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
- Support with the roll out of new software/hardware releases
- 2 years + in technical helpdesk support role.
- To be self-motivated and a contributing member of the team
- Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
- Good time management.
- Ability to work under pressure.
- NVQ1/GCSEs and above (or equivalent) in key competencies
- Excellent Customer Service Skills
- Technical skills in SQL and database management. (preferred)
- Good understanding of Payment systems & Processes (preferred)
- Working knowledge of Windows operating systems from Windows 7 onwards
- Basic networking knowledge
- A good understanding of IT based systems
- Problem analysis/problem solving
- Must be able to communicate effectively with all levels of users.
- Great problem-solving skills and a desire to achieve
- High level of knowledge and understanding of Windows Operating Systems
Technical Support
Posted 15 days ago
Job Viewed
Job Description
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.
Technical Support advisor Salary: 27,500
Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)
Technical Support advisor company benefits:
-20 Days holiday + Bank holidays (rising to 25 over 5 years)
-Company parking.
-Flexible working hours.
-Pension contribution.
Technical Support advisor roles and responsibilities:
-To provide technical support through calls and email to end users and engineers/electricians.
-Dealing with all customer requests in a professional & helpful manor.
-Maintain and increase product knowledge and have a keen eye and interest in our products.
-Logging technical issues.
-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.
-Assist with product testing on possible faulty returns.
-Quotations to be sent via email to ensure a personal approach.
-Answer product related questions utilising information from data sheets and Fresh Desk
Technical Support Advisor key competencies:
-Experience in an IT support role.
-Great customer service scores.
-Attention to detail.
-Ability to prioritise a large workload.
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Technical Support
Posted 7 days ago
Job Viewed
Job Description
Location: Columbus, OH br>Duration: 12 Months
br>
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the
Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a
knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation < r>• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding < r>Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management < r>• Maintain professionalism and netiquette to ensure messages are received as intended < r>• Respond timely via the chat platform to prevent delay or frustration < r>• Clearly document actions taken in the ticketing record for tracking and data analytics < r>
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively < r>• Provide high-quality end-user technical support related to enterprise software and hardware < r>• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components < r>Culture Carrier:
• Demonstrate the ability to collaborate with others < r>• Display a safe and positive attitude < r>• Adhere to policies and procedures and act in the best interest of the overall firm < r>
br>
Qualifications:
• Excellent customer service skills required < r>• Excellent communication skills required < r>• Problem-solving skills < r>• Self-Motivated < r>• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment < r>• Preferred work experience in a technical support role, but not required < r>• Two to five years of chat experience*** < r>
Required Education:
• High school diploma or GED with relevant work experience
Be The First To Know
About the latest Technical implementation Jobs in United Kingdom !
Technical Support Supervisor
Posted today
Job Viewed
Job Description
Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division business leader.
The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely.
Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with relevant laws, regulations and industry standards.
Key candidate requirements:
Have troubleshooting skills to investigate and resolve technical issues relating to products
Provide technical support and training to other team members including sales
Support the development and implementation of new products
Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs)
Experience of computer aided design (CAD) and ability to produce product drawings
Basic software programming skills would be an advantage
Sound understanding of electronics
This is a site based role.
Offering a very competitive package and great working environment
Technical Support Advisor
Posted 4 days ago
Job Viewed
Job Description
Your new company Stoftware designers dedicated to providing the highest level of customer service.
Your new role We are looking for an outgoing and friendly team-player, to deliver excellent customer service to all our customers on the telephone, by email and via our website. Are you customer-focussed, with excellent problem-solving skills and a professional, friendly manner?
What you'll need to succeed
- Ideally, have some experience of working in a customer service/technical support role
- Able to deliver high levels of customer care and adapt to varying customer needs
- Strong communication, interpersonal and written skills and the ability to deal sensitively with customers who have a disability
- A proactive approach to finding solutions to customer queries and challenges
- Ideally, a good knowledge of smartphones, tablets and apps and a commitment to learning and supporting our specialist software
- The ability to effectively and accurately use a range of IT systems
- A flexible and adaptable approach to dealing with a range of tasks in a busy environment
What you'll get in return The opportunity to work for a fantastic organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.
Our client is a well established manufacturer, providing quality products to their customers throughout the UK.
Key Responsibilities:
- p>Create CAD drawings for CNC cutting and press knives
-
Interpret and produce technical drawings
-
Provide product guidance and solve technical issues
-
Support contractors and customers on-site (ad hoc)
-
Respond to technical enquiries and assist day-to-day operations
-
Lead R&D projects including reverse engineering, testing and trials
-
Attend trade shows and meetings to offer technical input
-
Interpret UK/European standards and Building Regulations
-
Collaborate with procurement on material specs
-
Generate product guarantees and check drawings
-
Support lab testing and packaging development
-
Organise drop testing and create technical documentation
For this Technical Support Engineer role, the successful candidate will have:
-
Strong AutoCAD & Solidworks skills and technical drawing experience
-
Engineering degree or equivalent
-
Good understanding of manufacturing processes
-
Ability to communicate clearly with internal and external stakeholders
-
Flexible approach and willingness to get stuck in across departments
Working hours:
- Monday to Thursday 08:45-17:00
- Friday 08:30-16:30
Benefits:
- 25 days holiday + statutory holidays
- Access to a leading wellbeing platform with retail discounts
- Profit related bonus
- Free parking
Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.