1,477 Technical Maintenance jobs in the United Kingdom
Technical Maintenance Manager
Posted 4 days ago
Job Viewed
Job Description
Exciting opportunity to work for an established FM service provider situated in SE London. CBW are currently recruiting for an Technical MaintenanceManager to be responsible for the cost effective management of all Engineers and sub-contracted planned and reactive maintenance labour across M&E, Building Fabric and Grounds Maintenance disciplines within the estates department. The successful candidate will ideally be mechanically biased and have a proven track record in building maintenance within a healthcare environment, however the client is happy to consider CVs for candidates without this experience.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & Responsibilities
- Management of all self delivered engineering sub-contracted labour resource in the delivery of PPM schedules and Reactive maintenance request
- Use of and administration of Estates I.T. Systems i.e. Labour Management Systems, Building Management Systems, Planned Preventative Management Systems and Stock Control Systems and other databases to ensure the efficient utilisation of staff and resources
- Management of the site insurance register inspection schedules undertaken by sub-contracted labour force, ensuring all operational pressure systems plant and lifting equipment has associated written schemes of inspections assigned and maintenance schedules are programmed into the Estates IT System
- Review existing and devise new PPM regimes for site assets to ensure optimum operational availability and life cycle
- Management of operational revenue budgets to maintain agreed expenditure levels and report on any discrepancies.
- Draft Management reports, client and monthly reports as required
- Liaise with other managers to ensure efficient delivery of out sourced PPM schedules to ensure continuity of service and projects delivery
- Review available bonded stores stock levels to ensure sufficient materials, replacement parts and consumables are available at all times to maintain operational site plant and equipment
- Provide labour management, reactive and planned maintenance reports and identify where sub-contract resources need to be adjusted to meet operational requirements
- Review and specify sub-contract service level agreement and liaise with the Procurement department with regards to negotiating and appointment of suppliers
- Undertake training for Authorised and Responsible Persons roles for specialist service delivery streams e.g. Medical gases, Water Management, Asbestos
- To assist the Contract Manager in implementing energy saving campaigns to promote the efficient use of energy utilities
- To assist the Contract Manager in the delivery of compliant site services and projects
- To assist in the Contract Manager in the development of capital replacement programmes for plant, equipment and fabric in line with technological developments and PPM best practice
- Take part in the management out of hours, on-call roster
- To fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy Statement, Manual and Safe Systems of Work
- M&E qualified (Mechanical)
- Will ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficiently; healthcare experience preferred but not essential.
- Must have excellent communication, leadership and motivational skills
- Good understanding of statutory compliance and contract deliverables
- Will have experience of managing multi-functional teams
- Will be able to demonstrate commercial / financial experience
- Healthcare / PFI experience would be highly desirable
- High level of verbal, written and numeric skills and must be computer literate.
- Must be able to work with all stakeholders and operational staff, be self-motivating, able to work on own initiative, liaise and delegate effectively with staff operating in a multi-disciplinary environment
- This role includes a DBS Standard check therefore ability to pass is essential.
Technical Maintenance Controller
Posted 4 days ago
Job Viewed
Job Description
TECHNICAL MAINTENANCE CONTROLLER
Technician Maintenance Controller Job Details
Basic Salary: £(phone number removed)pa (DOE) + Annual Company Bonus
Working Hours:
Monday-Friday - 07:00-16:30
Location: Northampton
My client, who operates in the commercial vehicle sector is looking to employ a well organised individual preferably with a skilled background and strong organisation skills in order to successful run the smooth operations of a busy site in Northampton. Ensuring that the maintenance of the vehicles is managed professionally and pro-actively to maximise vehicle availability whist minimising maintenance spend.
Key responsibilities of the Technical Maintenance Controller:
To oversee management of maintenance providers:
·Ensuring warranty periods are maximised or policy claims applied for
·Negotiating with third party repair agents to ensure fair charges
·Identifying issues with income, fixed costs, tax and the maintenance budget, highlight and resolve them to ensure accurate financials
·Producing the monthly Budget Variance report for senior management
·Sourcing the most competitive and cost efficient parts and suppliers
·Highlighting product issues to manufacturers ensuring safety and that any costs incurred are reimbursed by the manufacturer
·Informing large cost repairs to senior management promptly and recommending and arranging remedial action
·Arranging the most cost efficient repair considering contractual obligations
·Reporting monthly to senior management all spend by means of the Month End Report and Budget Variance and producing the Budget Variance report with any subsequent vehicle reports or supporting evidence.
·Source new suppliers as and when required.
·Negotiate and agree terms and SLA'S
·Carry Audits for quality and compliance and create action plans as necessary
Key Skills or Qualifications Required:
You must have come from a Technical background as a heavy vehicle technician
Experience in an identical / similar role
Good time management
Self-motivational and team skills
Good prioritisation skills
Strong leadership qualities
Good communication skills
A keen eye for attention to detail
Excellent computer literacy
Microsoft Office experienced
Ability to adapt to & manage a varied workload
Driving licence (Category C+E) an advantage but not essential
Please contact George Elliott @ Auto Skills
Please reference job number: 46617
Technical Maintenance Manager
Posted 4 days ago
Job Viewed
Job Description
Exciting opportunity to work for an established FM service provider situated in SE London. CBW are currently recruiting for an Technical MaintenanceManager to be responsible for the cost effective management of all Engineers and sub-contracted planned and reactive maintenance labour across M&E, Building Fabric and Grounds Maintenance disciplines within the estates department. The successful candidate will ideally be mechanically biased and have a proven track record in building maintenance within a healthcare environment, however the client is happy to consider CVs for candidates without this experience.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & Responsibilities
- Management of all self delivered engineering sub-contracted labour resource in the delivery of PPM schedules and Reactive maintenance request
- Use of and administration of Estates I.T. Systems i.e. Labour Management Systems, Building Management Systems, Planned Preventative Management Systems and Stock Control Systems and other databases to ensure the efficient utilisation of staff and resources
- Management of the site insurance register inspection schedules undertaken by sub-contracted labour force, ensuring all operational pressure systems plant and lifting equipment has associated written schemes of inspections assigned and maintenance schedules are programmed into the Estates IT System
- Review existing and devise new PPM regimes for site assets to ensure optimum operational availability and life cycle
- Management of operational revenue budgets to maintain agreed expenditure levels and report on any discrepancies.
- Draft Management reports, client and monthly reports as required
- Liaise with other managers to ensure efficient delivery of out sourced PPM schedules to ensure continuity of service and projects delivery
- Review available bonded stores stock levels to ensure sufficient materials, replacement parts and consumables are available at all times to maintain operational site plant and equipment
- Provide labour management, reactive and planned maintenance reports and identify where sub-contract resources need to be adjusted to meet operational requirements
- Review and specify sub-contract service level agreement and liaise with the Procurement department with regards to negotiating and appointment of suppliers
- Undertake training for Authorised and Responsible Persons roles for specialist service delivery streams e.g. Medical gases, Water Management, Asbestos
- To assist the Contract Manager in implementing energy saving campaigns to promote the efficient use of energy utilities
- To assist the Contract Manager in the delivery of compliant site services and projects
- To assist in the Contract Manager in the development of capital replacement programmes for plant, equipment and fabric in line with technological developments and PPM best practice
- Take part in the management out of hours, on-call roster
- To fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy Statement, Manual and Safe Systems of Work
- M&E qualified (Mechanical)
- Will ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficiently; healthcare experience preferred but not essential.
- Must have excellent communication, leadership and motivational skills
- Good understanding of statutory compliance and contract deliverables
- Will have experience of managing multi-functional teams
- Will be able to demonstrate commercial / financial experience
- Healthcare / PFI experience would be highly desirable
- High level of verbal, written and numeric skills and must be computer literate.
- Must be able to work with all stakeholders and operational staff, be self-motivating, able to work on own initiative, liaise and delegate effectively with staff operating in a multi-disciplinary environment
- This role includes a DBS Standard check therefore ability to pass is essential.
Technical Maintenance Controller
Posted 4 days ago
Job Viewed
Job Description
TECHNICAL MAINTENANCE CONTROLLER
Technician Maintenance Controller Job Details
Basic Salary: £(phone number removed)pa (DOE) + Annual Company Bonus
Working Hours:
Monday-Friday - 07:00-16:30
Location: Northampton
My client, who operates in the commercial vehicle sector is looking to employ a well organised individual preferably with a skilled background and strong organisation skills in order to successful run the smooth operations of a busy site in Northampton. Ensuring that the maintenance of the vehicles is managed professionally and pro-actively to maximise vehicle availability whist minimising maintenance spend.
Key responsibilities of the Technical Maintenance Controller:
To oversee management of maintenance providers:
·Ensuring warranty periods are maximised or policy claims applied for
·Negotiating with third party repair agents to ensure fair charges
·Identifying issues with income, fixed costs, tax and the maintenance budget, highlight and resolve them to ensure accurate financials
·Producing the monthly Budget Variance report for senior management
·Sourcing the most competitive and cost efficient parts and suppliers
·Highlighting product issues to manufacturers ensuring safety and that any costs incurred are reimbursed by the manufacturer
·Informing large cost repairs to senior management promptly and recommending and arranging remedial action
·Arranging the most cost efficient repair considering contractual obligations
·Reporting monthly to senior management all spend by means of the Month End Report and Budget Variance and producing the Budget Variance report with any subsequent vehicle reports or supporting evidence.
·Source new suppliers as and when required.
·Negotiate and agree terms and SLA'S
·Carry Audits for quality and compliance and create action plans as necessary
Key Skills or Qualifications Required:
You must have come from a Technical background as a heavy vehicle technician
Experience in an identical / similar role
Good time management
Self-motivational and team skills
Good prioritisation skills
Strong leadership qualities
Good communication skills
A keen eye for attention to detail
Excellent computer literacy
Microsoft Office experienced
Ability to adapt to & manage a varied workload
Driving licence (Category C+E) an advantage but not essential
Please contact George Elliott @ Auto Skills
Please reference job number: 46617
Technical Support
Posted 15 days ago
Job Viewed
Job Description
Salary: £27,000 plus fantastic benefits!
Location: Southampton- Hybrid working
Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours.
Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
Your key duties would include the following:
- To troubleshoot and resolve complex issues and escalations - 2nd level support
- To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
- Acting as a first point of contact for customer calls
- Use the internal system to log and update calls
- To support with software related issues
- Providing regular updates when required to relevant parties- both internally and to customers
- Acting as an escalation point to resolve and troubleshoot complex issues
- Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
- Participate in both functional and technical training
- Documenting all aspects of the work using the internal system
- Collaborate with 3rd party supplier
- To participate with client monthly meetings and reviews
- To provide support to customers from start to completion
- Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
- Support with the roll out of new software/hardware releases
- 2 years + in technical helpdesk support role.
- To be self-motivated and a contributing member of the team
- Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
- Good time management.
- Ability to work under pressure.
- NVQ1/GCSEs and above (or equivalent) in key competencies
- Excellent Customer Service Skills
- Technical skills in SQL and database management. (preferred)
- Good understanding of Payment systems & Processes (preferred)
- Working knowledge of Windows operating systems from Windows 7 onwards
- Basic networking knowledge
- A good understanding of IT based systems
- Problem analysis/problem solving
- Must be able to communicate effectively with all levels of users.
- Great problem-solving skills and a desire to achieve
- High level of knowledge and understanding of Windows Operating Systems
Technical Support
Posted 15 days ago
Job Viewed
Job Description
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.
Technical Support advisor Salary: 27,500
Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)
Technical Support advisor company benefits:
-20 Days holiday + Bank holidays (rising to 25 over 5 years)
-Company parking.
-Flexible working hours.
-Pension contribution.
Technical Support advisor roles and responsibilities:
-To provide technical support through calls and email to end users and engineers/electricians.
-Dealing with all customer requests in a professional & helpful manor.
-Maintain and increase product knowledge and have a keen eye and interest in our products.
-Logging technical issues.
-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.
-Assist with product testing on possible faulty returns.
-Quotations to be sent via email to ensure a personal approach.
-Answer product related questions utilising information from data sheets and Fresh Desk
Technical Support Advisor key competencies:
-Experience in an IT support role.
-Great customer service scores.
-Attention to detail.
-Ability to prioritise a large workload.
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Technical Support
Posted 15 days ago
Job Viewed
Job Description
Salary: £27,000 plus fantastic benefits!
Location: Southampton- Hybrid working
Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours.
Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out.
Your key duties would include the following:
- To troubleshoot and resolve complex issues and escalations - 2nd level support
- To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
- Acting as a first point of contact for customer calls
- Use the internal system to log and update calls
- To support with software related issues
- Providing regular updates when required to relevant parties- both internally and to customers
- Acting as an escalation point to resolve and troubleshoot complex issues
- Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
- Participate in both functional and technical training
- Documenting all aspects of the work using the internal system
- Collaborate with 3rd party supplier
- To participate with client monthly meetings and reviews
- To provide support to customers from start to completion
- Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
- Support with the roll out of new software/hardware releases
- 2 years + in technical helpdesk support role.
- To be self-motivated and a contributing member of the team
- Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
- Good time management.
- Ability to work under pressure.
- NVQ1/GCSEs and above (or equivalent) in key competencies
- Excellent Customer Service Skills
- Technical skills in SQL and database management. (preferred)
- Good understanding of Payment systems & Processes (preferred)
- Working knowledge of Windows operating systems from Windows 7 onwards
- Basic networking knowledge
- A good understanding of IT based systems
- Problem analysis/problem solving
- Must be able to communicate effectively with all levels of users.
- Great problem-solving skills and a desire to achieve
- High level of knowledge and understanding of Windows Operating Systems
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Technical Support
Posted 15 days ago
Job Viewed
Job Description
We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.
Technical Support advisor Salary: 27,500
Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)
Technical Support advisor company benefits:
-20 Days holiday + Bank holidays (rising to 25 over 5 years)
-Company parking.
-Flexible working hours.
-Pension contribution.
Technical Support advisor roles and responsibilities:
-To provide technical support through calls and email to end users and engineers/electricians.
-Dealing with all customer requests in a professional & helpful manor.
-Maintain and increase product knowledge and have a keen eye and interest in our products.
-Logging technical issues.
-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.
-Assist with product testing on possible faulty returns.
-Quotations to be sent via email to ensure a personal approach.
-Answer product related questions utilising information from data sheets and Fresh Desk
Technical Support Advisor key competencies:
-Experience in an IT support role.
-Great customer service scores.
-Attention to detail.
-Ability to prioritise a large workload.
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Technical Support
Posted 7 days ago
Job Viewed
Job Description
Location: Columbus, OH
Duration: 12 Months
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the
Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a
knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience
Technical Support Supervisor
Posted today
Job Viewed
Job Description
Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division business leader.
The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely.
Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with relevant laws, regulations and industry standards.
Key candidate requirements:
Have troubleshooting skills to investigate and resolve technical issues relating to products
Provide technical support and training to other team members including sales
Support the development and implementation of new products
Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs)
Experience of computer aided design (CAD) and ability to produce product drawings
Basic software programming skills would be an advantage
Sound understanding of electronics
This is a site based role.
Offering a very competitive package and great working environment