30 Technical Management jobs in the United Kingdom
Senior Consultant (Technical) - Management Consulting
Posted 7 days ago
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Job Description
Please note we can sponsor visa for this role.
We are seeking a Senior Technology Consultant to join our growing Operational Intelligence (Op-I) team. This role is ideal for someone who thrives at the intersection of technology, business strategy, and innovation. You will lead engagements in process intelligence, automation, and AI product development, helping clients transform their operations through data-driven insights and digital solutions.
You will be hands-on with tools such as Celonis, SAP Signavio, Power Platform while also shaping AI-enabled products and solutions for clients across industries. You’ll act as both a trusted advisor and a technical leader, translating business challenges into scalable digital solutions.
Key Responsibilities
- Lead the design, development, and deployment of process intelligence solutions, from data integration and event log creation to dashboarding and advanced analytics.
- Translate complex business requirements into clear technical solutions using process mining, data engineering, and automation technologies.
- Support the development of AI products and solutions – from early prototypes to client-ready offerings – leveraging NLP, predictive analytics, and intelligent automation.
- Guide and mentor junior consultants, fostering skills in process mining, automation, and AI.
- Collaborate with client stakeholders (business & IT) to uncover value opportunities, define KPIs, and deliver insights that drive measurable improvements.
- Design and optimise data pipelines, connectors, and integration logic across ERP, CRM, and ITSM systems (e.g. SAP, Oracle, Salesforce, ServiceNow).
- Lead client workshops, present findings, and act as a trusted advisor on operational excellence, automation strategy, and digital transformation.
- Contribute to building the Op-I service portfolio (e.g. PI before AI and AI-Led Enterprise Transformations ).
- We’re looking for someone who is not only passionate and up to date with the latest in technology, but also ambitious, hungry for a challenge, and driven to create real value for our clients as they transform and grow.
Requirements
- 3-5 years of experience in technology or data consulting, process mining, data engineering, or digital transformation.
- Strong technical skills in SQL , data modelling, and Python (data transformation/scripting).
- Hands-on experience with process mining tools (e.g. Celonis, SAP Signavio, ARIS ) and knowledge of ERP/CRM systems (e.g. SAP, Oracle, Salesforce ).
- Strong business acumen and ability to frame technical solutions in terms of client value, ROI, and process improvement .
- Excellent analytical and problem-solving skills , with the ability to think both strategically and creatively.
- Strong communication and interpersonal skills for client engagement and stakeholder management
- Passion for building something from the ground up and contributing to long-term capability growth
- Ambitious. Hungry and Seeking a Challenge.
- Bachelor’s or Master’s degree in Computer science, Data Science, Engineering, Business, Economics, or equivalent professional experience .
Desirable
- Sector experience in Travel & Transport, Retail & Hospitality, Public Sector, or Higher Education .
- Experience in optimising Finance, Supply Chain or Customer Facing processes.
- Familiarity with AI/ML frameworks and interest in building client-facing AI solutions (e.g. predictive forecasting, intelligent assistants, anomaly detection).
- Knowledge of automation/AI platforms (UiPath, Power Automate, Workato , Make, N8N) and middleware/API integration.
- Experience with Case-Centric and Objective-Centric approaches in Celonis.
- Strong understanding of Project Management principles and methodologies.
- Experience with cloud platforms (AWS, GCP, Azure) for data pipelines and AI workloads.
- Exposure to full-stack development (NodeJS, ReactJS, Angular) for building digital products.
- Celonis Certified – Data Analyst or Data Engineer
Don’t have all the required skills?
Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!
Interview Process
- 1st Stage 'Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
- 2nd Stage Case Study Exercise Interview (90 mins)
- 3rd Stage Cultural Fit Interview (1 hour)
What can I expect once I Join
Full onboarding, senior leadership engagement, capability ownership, and ongoing development with a focus on sector leadership.
Benefits
What you'll gain from this role:
- Hands-on experience in a high-growth space at the intersection of data, automation, and operations.
- Direct mentorship from our AI Lead with deep process intelligence expertise.
- Exposure to diverse industries such as retail, hospitality, logistics, travel, higher education and technology.
- Opportunities to innovate and drive business growth through cutting-edge Op-i projects, with the potential to build a team of technical consultants
Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.
Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.
Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.
Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.
Recognition & Support: Employee assistance program, birthday gift, and themed care packages.
Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.
We have created a working environment where everyone can flourish!Diversity, Equity, and Inclusion is something we take very seriously at Enfuse, not just because we advise our clients on it, but because we genuinely believe in its benefits for society, people, and our company.
Countless studies have told us that diverse teams perform better but for us, the most important thing is that diverse teams create a happy workplace.
We are an equal opportunity employer and truly embrace diversity in all its forms. We are committed to creating an inclusive environment for all of our people to flourish in by allowing our people to be their authentic selves at work.
Senior Director, Technical Product Management
Posted today
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Senior Director, Technical Product Management
Posted 2 days ago
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Senior Director, Technical Product Management – Fabric
The Mission
At Smarsh, our mission is to empower our product and engineering teams to build, ship, and run world-class software with velocity and confidence. We're seeking a visionary Senior Director of Product Management to lead the charge for the Smarsh Fabric , the intelligent platform engineering ecosystem that forms the backbone of our entire product portfolio. The Fabric is a foundational, standalone capability that underpins all product innovation at Smarsh, and this is a role for a technical leader who has lived the engineering experience and is driven to solve its most complex challenges.
This is more than a role; it's an opportunity to shape the future of developer innovation at Smarsh. You will own the strategy for a sophisticated internal platform that includes our Internal Developer Platform (IDP) , core Application & AI Services , and automated Governance & Controls . Your leadership will directly impact our ability to innovate faster, operate more efficiently, and deliver exceptional value to our customers.
If you are a leader who is passionate about building products for developers, obsessed with creating elegant platform experiences, and excited by the potential of AI to transform the engineering lifecycle, we want to talk to you.
What You'll Do
- Champion the Vision: Define, evangelize, and drive the strategic vision and multi-year roadmap for the Smarsh Fabric as the company's core operating system for innovation, aligning platform capabilities with executive-level business goals and product strategy.
- Forge a Leadership Dyad: Form a tight, strategic partnership with the VP of Engineering for Fabric. Together, you will co-own the vision, strategy, and execution for the entire Fabric organization, ensuring the product roadmap and engineering capabilities are developed in lockstep.
- Enable AI-Powered Development: Spearhead the integration of AI/ML capabilities and GenAI tooling into the developer platform, creating an intelligent "co-pilot" experience that accelerates innovation and reduces cognitive load for our engineering teams.
- Lead a World-Class Product Team: Hire, mentor, and lead a high-performing team of technical product managers, fostering a culture of ownership, data-driven decision-making, and deep customer empathy (for our internal developers).
- Deliver a World-Class Developer Experience: Move beyond a simple "paved road." You will treat the platform as a product, relentlessly focused on delivering a world-class developer experience with a measurable return on investment. This means instrumenting, analyzing, and optimizing engineering tooling to demonstrably reduce cognitive load and accelerate innovation.
- Drive Cross-Functional Alignment: Act as the evangelist for the Fabric, influencing product leaders across Smarsh to adopt platform services and contribute to the overall vision. You will be the primary advocate for the platform's value proposition to your peers.
- Be the Voice of the Developer: Live and breathe the developer experience, using product discovery, UX research, and direct feedback to eliminate friction and build tools that engineers love to use.
How We Measure Success
- Your success will be measured by the direct impact you have on our engineering organization and the business:
- Developer Velocity: A measurable increase in the speed and ease with which teams can deliver value to customers.
- Platform Stability & Quality: A reduction in engineering toil and lower Mean Time to Resolution (MTTR) for all applications running on the Fabric.
- Cost Efficiency: A lower total cost of ownership (TCO) for our cloud infrastructure, achieved through intelligent automation and FinOps tooling.
- Security & Compliance: A best-in-class, "secure by default" posture that simplifies compliance for our product teams.
- Innovation & AI Adoption: The successful rollout and adoption of new AI-driven tools and platform capabilities that unlock new product opportunities.
Who You Are
- A Proven Platform Leader: You have 10+ years of experience in product management, with a significant portion spent leading platform, infrastructure, or developer-focused products. You have at least 7+ years of experience building and managing strong, effective teams.
- An Engineer's Product Leader: Your technical credibility is non-negotiable. You have a deep, hands-on command of the modern cloud-native landscape (Kubernetes, AWS, CI/CD, Observability) and a background in software engineering or architecture. You don't just talk the talk; you can hold your own in complex architectural debates, gain the respect of top-tier engineers, and ensure the product vision is technically sound and achievable.
- A Strategic Business Thinker: You are as comfortable presenting a multi-year financial model to the CFO as you are debating API design with your engineering counterparts. You connect platform investments to clear business outcomes and can articulate the value of a foundational platform as a core business asset, not just a cost center.
- A Strategic Product Practitioner: You are a student of modern product management and can skillfully balance strategy-centric and customer-centric approaches. You excel at leading empowered teams through continuous product discovery and delivery, ensuring that what we build is not only valuable and usable for our developers but also feasible and aligned with Smarsh's strategic goals. You have a track record of making high-stakes decisions using a blend of quantitative data and qualitative insights.
- An Exceptional Communicator: You can articulate a complex technical vision to a wide range of audiences, from the C-suite to individual contributors, inspiring action and alignment along the way.
Preferred Qualifications
- Hands-on experience building and scaling large-scale SaaS platforms.
- Significant hands-on experience with AWS services across compute, storage, networking, and observability.
- Deep expertise in one or more of the following domains: Big Data, Enterprise Security, FinOps, or applied AI/ML in an engineering context.
- Proven experience managing terabyte-scale SQL and NoSQL databases in production environments.
- Experience building and contributing to an open-source community or creating content to attract technical talent.
- Familiarity with product discovery tools (e.g., JIRA Product Discovery, Dovetail) and product-led growth methodologies.
Director, Technical Program Management (Bank Tech)
Posted today
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Director, Technical Program Management (Bank Tech)nAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?nAbout Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.nWe’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives — by leveraging best in class technology. That’s where you come in.nAbout the team: As a Director of Technical Program Management (TPM), we’re looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers have incredible experiences. The platforms are the foundational blocks on which Capital One’s various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.nIn addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.nResponsibilities
Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cyclenExceptional communication and collaboration skillsnExcellent problem solving and influencing skillsnA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkernExperience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practicenAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesnDeep focus on execution, follow-through, accountability, and resultsnExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job donenHighly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersnBasic Qualifications
Bachelor's degreenAt least 7 years of experience managing technical programsnQualifications
7+ years of experience designing and building data-intensive solutions using distributed computingn3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture — preferably using AWSn3+ years experience building highly scalable mobile products & platformsn3+ years of experience with Agile deliveryn3+ years years experience delivering large and complex programs — where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impactnExperience in building systems & solutions within a highly regulated environmentnBachelor's degree in a related technical field (Computer Science, Software Engineering)nMBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experiencenAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.nThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.nCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.nCompensation and Hiring Details
This role is expected to accept applications for a minimum of 5 business days.nSales Territory: $205,400 - $34,400 for Director, Technical Program ManagementnMcLean, VA: 226,000 - 257,900 for Director, Technical Program ManagementnRichmond, VA: 205,400 - 234,400 for Director, Technical Program ManagementnNew York, NY: 246,500 - 281,300 for Director, Technical Program ManagementnCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.nThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.nBenefits and Compliance
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.nThis role is expected to accept applications for a minimum of 5 business days.nNo agencies please. Capital One is an equal opportunity employer (EOE) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.nIf you require an accommodation during the application process, please contact Capital One Recruiting at or via email at For technical support or questions about Capital One's recruiting process, please email Capital One does not provide, endorse nor guarantee third-party products, services, or information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada, the United Kingdom, or the Philippines are for the respective Capital One entities.
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Pressure Management Technical Specialist
Posted today
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Pressure Management Technical Specialist
24 Fixed Term ContractnHello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:nWe offer a competitive salary, depending on experience
£44,883 - £6,104nCompany Car BenefitnAnnual incentive related bonus ( 000 maximum bonus opportunity for the performance year)nAttractive pension scheme (up to 12% company contribution)nDevelopment opportunities in line with the Pressure Management Technical Specialist progression plann25 days annual leave plus bank holidays
plus an extra wellness day!nLife assurance cover of 4 times pensionable salarynA great benefits package
choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.nRetail savings schemenOnline GP service, cycle to work scheme, gym membership discounts and many more!nLocation:
Regional Office / Hybrid WorkingnWork type:
Permanent. 37 hours per week, Monday
Friday.nWe have 2 exciting new opportunities for Pressure Management Technical Specialists to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?nWhat we do:nEveryone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.nWe look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity.nNew environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.nFollowing our success in achieving a 15% leakage reduction target in AMP7, OFWAT has awarded us additional Enhancement funding for AMP8 to deliver a further 12% reduction. This ambitious goal will be achieved through a blend of proactive, reactive, tactical, and sustainable solutions, all governed through our AMP8 Leakage Enhancement Programme. Pressure Management is a key enabler in this journeyhelping to reduce bursts, improve asset health, and maintain stable network performance. By adopting cutting-edge technology, were moving towards autonomous control of valves and pumping stations, ensuring consistent pressure management day and night while remaining responsive to network events.nWere now looking for a Technical Specialist to join our Pressure Management team within the Strategy, Planning & Investment department. As part of a team of four, youll lead investigations across the clean water network, identifying opportunities to reduce leakage in both Upstream and Distribution areas. Youll collaborate with Asset Planning, Capital Delivery, and Service Delivery to implement Smart, Calm, Resilient solutions. The role also involves supervising third-party contractors and consultants, influencing infrastructure optimisation, and helping to reduce ODI impacts across the network.nWhere you fit in:nAs our
Pressure Management Technical Specialist
you willnAct as the technical lead for Pressure Management across Yorkshire Waters clean water network.nIdentify and deliver innovative, smart solutions to optimise pressure and reduce leakage.nCollaborate with multi-disciplinary teams to bridge IT/OT and physical infrastructure, driving transformational change.nLead investigations into asset reliability and failure, delivering operational and capital solutions to enhance performance.nDevelop and implement smart control strategies using emerging technologies like IoT and cellular communication.nDesign and deliver Smart & Calm Network solutions to improve system resilience across Yorkshire.nSupport the companys journey to increase smart maturity in line with AMP8 Business Plan targets.nSupervise contractors and consultants, ensuring benefit tracking, KPI reporting, and value-driven delivery of pressure optimisation schemes.nWhat skills & qualifications you will need:nFull UK Driving LicensenDegree Qualified in relevant Engineering discipline such as Civil/Mechanical Engineering or relevant Engineering experiencenSignificant experience of creating and implementing Pressure Management & Smart Network SolutionsnExperienced in YW suite of software (Netbase/Ai2/GIS/SAP/AIB/EDMS/IMS)nExperience in the Water Industry and particularly Water Distribution.nAbility to work with autonomy and make operational decisionsnAbility to influence, challenge and manage expectations of external stakeholdersnYou will also benefit from having:nChartered of Registered with a Professional Institution (ICE/CIWEM/IoW)nAwareness of YW Capital ProcessnAlthough we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy!nDo we sound like your cup of tea?nIf youve got experience as a Pressure Management Technical Specialist and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.nClosing date - 26th September 2025nIf successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.nAll our roles are subject to a medical questionnaire, and further medicals when required.nWe are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.nIf you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.nKelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
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Senior Specialist, Technical Account Management - French Speaking
Posted 16 days ago
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Technical Account Management - French Speaking
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect
and power an inclusive, digital economy that benefits everyone, everywhere by making
transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships
and passion, our innovations and solutions help individuals, financial institutions, governments,
and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our
company. With connections across more than 210 countries and territories, we are building a
sustainable world that unlocks priceless possibilities for all.
Overview
Our Technical Account Manager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator. A proven track record of creating and maintaining deep, lasting relationships with customers is a must as you'll be dealing with understanding technical and complex issues while creating excitement and loyalty with Dynamic Yield's customers.
Role
- Become an expert in Dynamic Yield products - with a heavy focus on the technical aspect of the product
- Interface with customers in final stages of contracting with sales to gather, collect, and document technical, product, and contract requirements regarding the customer's purchase(s) of Dynamic Yield products
- Provide world-class support by taking ownership for customer issues from initial contact to resolution including troubleshooting the issue, determining root cause and ensuring that the customer understands the resolution
- Partner with the Engineering and Development teams to resolve customer issues
All About You
-Native French speaking
-BS in Computer Science or equivalent experience
- Must have technical client-facing experience or 2+ years front end developer experience
- Advanced skills in JavaScript, HTML, CSS, - a must, Java - a plus)
- Nice to have experience in digital marketing solutions (mobile, web analytics, optimization, email); combined with SaaS product environment
- Familiarity with e-commerce specific terms and configuration is preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Director, Technical Program Management, Scrum Master Team Coach
Posted 17 days ago
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technical Program Management, Scrum Master Team Coach
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Vocalink, a Mastercard company technologies power the UK's real-time payments, settlements and direct debit systems, as well as a network of nearly 55,000 UK ATMs. We process over 90 percent of salaries, more than 70 percent of household bills and almost all state benefits.
Role of the Director, Technical Program Manager (Scrum Master/Team Coach)
Vocalink are looking for an experienced Scrum Master/Team Coach to take on a leadership role within an Agile environment, specifically in the context of a SAFe (Scaled Agile Framework) to lead a group of Scrum Masters who are supporting teams within an Agile Release Train or independent Agile Teams.
The responsibility focuses on providing guidance, support and development for the Scrum Master/Team Coaches to enable them to assist the team in meeting their delivery goals as well as being a key member of one or more Agile Teams to assist in meeting their delivery goals and is responsible to facilitate and ensure that the Lean and Agile principles and values are being followed within the team for improved speed and quality delivery.
Key Responsibilities:
Embody a Lean-Agile mindset
Guide the Scrum Masters/Team Coaches to mature in their Lean-Agile practices by modelling the values and principles of Lean thinking and the Agile Manifesto in their daily interactions.
Personally demonstrate the SAFe Core Values and inspire others to adopt these beliefs.
Internalise and be able to demonstrate to Scrum Masters/Team Coaches how they can be guided by the SAFe Principles.
Champion Continuous Improvement
Maintain the momentum of continuous improvement.
Maintain the Enterprise level improvement backlog to support continuous best practice.
Lead the Scrum Master's Community of Practice to enable the Scrum Masters/Team Coaches to strengthen their skills and learn from each other.
Lead the Scrum Masters to complete Competency Assessments and guide them in maturity the proficiency of their Agile Teams.
Connect with VMO and APMO governance practices to identify training and coaching needs or opportunities for Scrum Masters/Team Coaches
Influencing senior stakeholders and coaching them on the behaviours Lean-Agile leadership
Coaching Flow
Guide the Scrum Masters/Team Coaches to use the tools to analyse data to visualise and identify opportunities to improve the flow of value across the teams and ART.
Identify opportunities across the organisation to introduce systems to make work visible. Provide guidance on managing Work in Process to improve Flow.
Support the Scrum Masters/Team Coaches to introduce appropriate Flow metrics and accelerators. Help the organization use data to validate flow improvements and inform further steps.
Lead discussion across the organisation about improving the flow of value. visualising value streams and removing impediments. Nurture a flow-oriented mindset through one-on-one conversations and group discussions.
Experiences
Communication skills to be able to convey ideas, expectations and feedback.
Be an active listener to understand individuals concerns and stakeholders needs.
Coaching and mentoring to support through influence (rather than command and control) to empower the team rather than dictating tasks.
Empathy to understand the Scrum Master/Team Coaches' challenges and have genuine concern for their beliefs and feelings by creating a psychologically safe environment for open discussions.
Conflict navigation to mediate and resolve interpersonal conflicts, problem-solving, and decision-making to foster healthy team dynamics. Moving from conflict to constructive disagreements.
Mentoring to help individuals develop a continuous learning mindset by guiding them to find solutions independently.
Coaching to educate the Scrum Master/Team Coach on methods beyond Scrum, such as SAFe, Kanban, flow, XP and built-in quality.
Facilitation to guide events and ensure discussions stay on track and are productive
Analytical problem solving to identify obstacles and creative thinking to find effective solutions.
Adaptability to adjust to changes in requirements, team dynamics, priorities and continuous improvement.
People management including but not limited to coaching and mentoring to support through influence (rather than command and control) to empower the team rather than dictating tasks.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
Abide by Mastercard's security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Access Management Technical Specialist-IAM
Posted 25 days ago
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Job Title: Access Management Technical Specialist
Location: Coventry/Birmingham, UK (Hybrid)
Contract role under Inside IR35
Working Mode: Hybrid (3 days onsite/week
Job description:
Key Responsibilities:
• IAM Strategy & Roadmap:
o Develop, implement, and maintain a comprehensive IAM strategy and roadmap, with a focus on Microsoft technologies (Active Directory, Entra, Azure, Microsoft Defender, MS Office 365 applications).
o Ensure that the IAM strategy aligns with broader organizational goals, IT architecture, and security requirements.
o Collaborate with key stakeholders to prioritize IAM initiatives and ensure they are aligned with business needs and security standards.
• Microsoft Technologies:
o Lead the administration, configuration, and optimization of Active Directory (AD), Entra, Azure, and Microsoft Defender to ensure secure and efficient identity and access management across the enterprise.
o Oversee the integration of Microsoft 365 applications, managing enterprise licensing and ensuring proper access control and policy enforcement.
o Manage shared data solutions (NetApps & DFS) in relation to IAM practices, ensuring seamless access management and data security.
o Implement and maintain certificate management processes to ensure secure identity verification across Microsoft-based systems.
• HR Provisioning & Integration:
o Manage the integration of HR provisioning workflows from SAP SuccessFactors to Active Directory (AD), ensuring smooth user provisioning, deprovisioning, and role-based access control (RBAC).
o Collaborate with HR, IT, and security teams to ensure IAM processes align with organizational HR policies and business requirements.
o Oversee the maintenance of AD, ensuring user accounts, roles, and permissions are accurate and compliant with HR data from SAP SuccessFactors.
• System Build & Maintenance:
o Lead the design, build, and ongoing maintenance of IAM systems and infrastructure that integrate Microsoft technologies, ensuring they meet security, scalability, and performance objectives.
o Regularly monitor IAM systems for security vulnerabilities, performance issues, and compliance with policies and industry standards.
o Implement IAM automation processes to streamline user access provisioning and management across Microsoft environments.
• Security & Compliance:
o Ensure that IAM solutions are secure and compliant with relevant regulations, including data protection laws (e.g., GDPR), industry best practices, and internal security policies.
o Collaborate with security teams to integrate IAM solutions with existing security frameworks (e.g., Microsoft Defender, Azure Security Center) to proactively identify and mitigate potential threats.
o Conduct regular audits and assessments to ensure the integrity and compliance of IAM systems.
• Collaboration & Stakeholder Engagement:
o Work closely with cross-functional teams (HR, IT, security, legal, etc.) to ensure that IAM solutions are effectively implemented and meet organizational needs.
o Provide guidance and technical support to teams during the implementation and ongoing maintenance of IAM systems.
o Serve as a subject matter expert in IAM technologies, offering strategic recommendations to leadership on IAM best practices and technology advancements.
Required Skills and Experience:
• Extensive experience in Identity and Access Management (IAM) within Microsoft ecosystems, with hands-on expertise
in Active Directory (AD), Entra, Azure, Microsoft Defender, and MS Office 365.
• Experience in enterprise licensing management for Microsoft 365 applications and managing shared data (NetApps &
DFS) in an IAM context.
• Solid understanding of certificate management processes for identity verification and secure communication.
• In-depth knowledge of HR provisioning and user lifecycle management, with experience integrating SAP
SuccessFactors with Active Directory (AD).
• Strong understanding of security principles, including role-based access control (RBAC), multi-factor authentication
(MFA), and least privilege access policies.
• Familiarity with industry regulations and standards, including GDPR, ISO 27001, NIST, and others.
• Proven ability to design, build, and maintain scalable IAM solutions that align with business needs and security
requirements.
• Strong problem-solving skills and the ability to troubleshoot complex IAM-related issues across diverse platforms.
• Excellent communication skills with the ability to engage with both technical and non-technical stakeholders
Software Development Manager - Agile, project management, technical
Posted today
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Job Description
Software Development Manager - Cyber security - Hybrid role - Amazing opportunity
Excellent salary + Pension + Health + stock options + hybridworking- 2 days in the office per week.
This is an excellent opportunity for an experienced Software Development Manager whois looking for a new challenge with an innovative global marketing leading company at the cutting-age of developing cyber security solution.
WHJS1_UKTJ
Technical Support Analyst - Asset Management
Posted 4 days ago
Job Viewed
Job Description
Are you a skilled Technical Support Analyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites.
Key Responsibilities:
Asset Lifecycle Management : You'll manage the entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database (CMDB ) by updating new and decommissioned equipment.
Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches.
System & Hardware Maintenance : This role involves maintaining IT hardware like desktops, servers, and printers, and ensuring proper and safe use by all staff.
Policy & Training : You'll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software.
Required Skills & Experience
Experience : Demonstrated experience in technical support and IT asset management.
Qualifications : Degree-level qualification or equivalent experience in an IT-related field.
Communication : Strong communication skills to engage professionally with stakeholders and provide training.
Physical & Mental Stamina : The ability to perform physical tasks like moving equipment and maintain concentration during long periods of problem-solving.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.