9 Technical Management jobs in the United Kingdom
Director of Technical Account Management EMEA
Posted 3 days ago
Job Viewed
Job Description
Job Category: Client Success
Location: UK - Remote
**Meet Our Team:**
As a key leader to a regional team of Technical Account Managers (TAM) who have the goal of driving client operational roadmap achievement and optimized solution health and performance, you will provide vision, guidance, and technical oversight.
**Picture Yourself at Pega:**
The position has responsibility for providing Thought Leadership to a regional team ofTechnical Account Managers (TAM)withthe goal of driving client operational milestone achievement, optimized solution healthand enhancing client satisfaction levels. This is a significant hands-on leadership role within the TAM/GSA organization and provides vision, guidance, and technical oversight of the team. Reporting directly to the regional Senior Director TAM/GSA, the Director will play an integral part in leading and driving overall client success.
**What You'll Do at Pega:**
Lead a team of Technical Account managers which focus on: operational milestone successwith business value for the client, establishing client technical confidence in Pega's services, and fostering strong client relationships to ensure that technical engagements result in client satisfaction and retention
+ Work with the Senior Director or VP TAM/GSA:
+ to ensure the regional teams are appropriately staffed with a view to future demands
+ review the TAM monthly and quarterly goals to ensure targeted work is mission aligned and value focused
+ measure and aggregate program compliance within team
+ partner with the various functions (SRT, GCS, CSM, PM, Eng.) to share and drive client feedback and product/service improvements
+ ensure feedback is reported, driven and governed
+ drive internal and external process and improvements aligned with clients' requirements to ensure clients' success criteria are met
+ Lead the teams with Design and Technical knowledge resulting in clear direction/input to milestone plans and rapid resolution of reported critical issues
+ Build out and develop the team's world class technical account management, process, operation planning, and troubleshooting skills
+ Motivate and inspire team to achieve outstanding results
**Who You Are:**
The successfulcandidate exemplifies a blend of deep technical expertise with client facing prowess. You are a dynamic, motivated and enthusiastic leader who is passionate about delivering excellence to our clients, as well as proficient in collaborating with business and technical stakeholders across the broader organizations.
**What You've Accomplished:**
+ Bachelor's Degree in Computer Science, or equivalent, Masters Preferred
+ 12 - 15 years of relevant work experience, including up to 10 years leadership experience in a consulting or technical role
+ Proven track record of leading a team to effectively ensure the resolution of complex technical issues to drive client satisfaction
+ A track record of using relevant metrics and process improvements to drive process and organizational improvement
+ Expert oral and written communication skills, leadership and poise in pressurized situations
+ Tenacity, drive and the desire to succeed in a fast-paced environment
**Additional Preferred Qualifications:**
+ Experience working within a global SaaS or PaaS organization
+ Understanding of the Cloud and how to support Cloud based clients
+ Hands on experience with Pega Products
**Pega Offers You:**
+ Gartner Analyst acclaimed technology leadership across our categories of products
+ Continuous learning and development opportunities
+ An innovative, inclusive, agile, flexible, and fun work environment
+ Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Job ID: 22284
**AI in Action -** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
**Culture -** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
**Export Compliance -** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
**Accommodations -** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
Configuration Management Technical Specialist
Posted 6 days ago
Job Viewed
Job Description
Job Title: Configuration Management Technical Specialist
Location: High Wycombe/ West London / Dorset - Min 1 day onsite a week
Salary: DOE - We are booking interviews next week! Please call or email for a slot
Key Skills: Configuration Management, Full Lifecycle, CMII, CM2-P, Def Stan 05-57, ISO10007, EN9100, Windchill, Jira, Git, Jenkins, Defence, Engineering
Join Our Team as a Configuration Management Technical Specialist and Drive Configuration Management to New Heights!
Are you a meticulous Configuration Management Technical Specialist with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence.
About Us:
As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Configuration Manager to contribute to our continued success.
The Role:
So, what will you be doing as a Configuration Management Technical Specialist ?
Configuration Management Processes & Execution
- Develop, implement, and maintain resilient, scalable CM processes with a focus on continuous improvement and automation
- Ensure CM processes manage the full lifecycle of CIs with integrity and consistency
- Collaborate with project teams to apply appropriate CM rigor to achieve quality, security, and supportability
Change Control & Version Management
- Lead robust change control practices with full transparency and traceability
- Manage and maintain version control systems for real-time CI tracking and reporting
Cross-functional Collaboration
- Foster collaboration across Engineering, Programmes, Quality, and Operations teams
- Provide stakeholders with transparent, up-to-date configuration data for data-driven decisions
- Promote awareness and alignment of CM processes across the organisation
Tooling & Automation
- Drive the use of modern CM tools (e.g., Git, Jenkins, Jira) to enable scalable and automated configuration control
- Embed innovation into CM frameworks, enhancing process efficiency and accuracy
Compliance, Governance & Reporting
- Ensure CM practices align with clients policies and international standards (e.g., Def Stan 05-57, ISO 10007, EN9100)
- Monitor CM performance metrics and drive improvements
- Maintain full lifecycle CM integrity across all programmes
What are we looking for in our next Configuration Management Technical Specialist ?
- Bachelor's degree (or equivalent) in a related field with experience in a complex engineering environment.
- Degree or equivalent in Configuration Management or related discipline (CMII or CM2-P qualification preferred)
- Extensive experience in CM, particularly with lifecycle management, change control, and automation
- In-depth knowledge of configuration best practices, including standards such as Def Stan 05-57, ISO 10007, and EN9100
- Hands-on expertise with CM tools such as Git, Jenkins, Jira, or similar platforms
- Exceptional communication and organisational skills
- Proven track record of cross-functional collaboration and stakeholder engagement
- Strategic and pragmatic mindset to implement scalable and resilient CM frameworks
My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Configuration Manager, this is the opportunity for you!
So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Configuration Manager, hit that apply button now!
Perks and Benefits:
- Competitive Salary: Attractive compensation package based on experience and expertise.
- Comprehensive Benefits: Health, dental, and retirement plans to support your well-being.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry.
- Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting.
How to Apply:
Showcase your expertise and passion for Configuration Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe.
***PLEASE NOTE***
Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Configuration Management Technical Specialist
Posted 5 days ago
Job Viewed
Job Description
Job Title: Configuration Management Technical Specialist
Location: High Wycombe/ West London / Dorset - Min 1 day onsite a week
Salary: DOE - We are booking interviews next week! Please call or email for a slot
Key Skills: Configuration Management, Full Lifecycle, CMII, CM2-P, Def Stan 05-57, ISO10007, EN9100, Windchill, Jira, Git, Jenkins, Defence, Engineering
Join Our Team as a Configuration Management Technical Specialist and Drive Configuration Management to New Heights!
Are you a meticulous Configuration Management Technical Specialist with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence.
About Us:
As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Configuration Manager to contribute to our continued success.
The Role:
So, what will you be doing as a Configuration Management Technical Specialist ?
Configuration Management Processes & Execution
- Develop, implement, and maintain resilient, scalable CM processes with a focus on continuous improvement and automation
- Ensure CM processes manage the full lifecycle of CIs with integrity and consistency
- Collaborate with project teams to apply appropriate CM rigor to achieve quality, security, and supportability
Change Control & Version Management
- Lead robust change control practices with full transparency and traceability
- Manage and maintain version control systems for real-time CI tracking and reporting
Cross-functional Collaboration
- Foster collaboration across Engineering, Programmes, Quality, and Operations teams
- Provide stakeholders with transparent, up-to-date configuration data for data-driven decisions
- Promote awareness and alignment of CM processes across the organisation
Tooling & Automation
- Drive the use of modern CM tools (e.g., Git, Jenkins, Jira) to enable scalable and automated configuration control
- Embed innovation into CM frameworks, enhancing process efficiency and accuracy
Compliance, Governance & Reporting
- Ensure CM practices align with clients policies and international standards (e.g., Def Stan 05-57, ISO 10007, EN9100)
- Monitor CM performance metrics and drive improvements
- Maintain full lifecycle CM integrity across all programmes
What are we looking for in our next Configuration Management Technical Specialist ?
- Bachelor's degree (or equivalent) in a related field with experience in a complex engineering environment.
- Degree or equivalent in Configuration Management or related discipline (CMII or CM2-P qualification preferred)
- Extensive experience in CM, particularly with lifecycle management, change control, and automation
- In-depth knowledge of configuration best practices, including standards such as Def Stan 05-57, ISO 10007, and EN9100
- Hands-on expertise with CM tools such as Git, Jenkins, Jira, or similar platforms
- Exceptional communication and organisational skills
- Proven track record of cross-functional collaboration and stakeholder engagement
- Strategic and pragmatic mindset to implement scalable and resilient CM frameworks
My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Configuration Manager, this is the opportunity for you!
So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Configuration Manager, hit that apply button now!
Perks and Benefits:
- Competitive Salary: Attractive compensation package based on experience and expertise.
- Comprehensive Benefits: Health, dental, and retirement plans to support your well-being.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry.
- Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting.
How to Apply:
Showcase your expertise and passion for Configuration Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe.
***PLEASE NOTE***
Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Senior Specialist, Technical Account Management - French Speaking
Posted 3 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Technical Account Management - French Speaking
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect
and power an inclusive, digital economy that benefits everyone, everywhere by making
transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships
and passion, our innovations and solutions help individuals, financial institutions, governments,
and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our
company. With connections across more than 210 countries and territories, we are building a
sustainable world that unlocks priceless possibilities for all.
Overview
Our Technical Account Manager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator. A proven track record of creating and maintaining deep, lasting relationships with customers is a must as you'll be dealing with understanding technical and complex issues while creating excitement and loyalty with Dynamic Yield's customers.
Role
- Become an expert in Dynamic Yield products - with a heavy focus on the technical aspect of the product
- Interface with customers in final stages of contracting with sales to gather, collect, and document technical, product, and contract requirements regarding the customer's purchase(s) of Dynamic Yield products
- Provide world-class support by taking ownership for customer issues from initial contact to resolution including troubleshooting the issue, determining root cause and ensuring that the customer understands the resolution
- Partner with the Engineering and Development teams to resolve customer issues
All About You
-Native French speaking
-BS in Computer Science or equivalent experience
- Must have technical client-facing experience or 2+ years front end developer experience
- Advanced skills in JavaScript, HTML, CSS, - a must, Java - a plus)
- Nice to have experience in digital marketing solutions (mobile, web analytics, optimization, email); combined with SaaS product environment
- Familiarity with e-commerce specific terms and configuration is preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Sr. Technical Vendor Manager,International Technical Vendor Management - Design & Construction
Posted 4 days ago
Job Viewed
Job Description
The Sr. Technical Vendor Manager is responsible for Performance Management, Capability Development and Risk Management of strategic Design & Construction service providers such as Consultants, General Contractors and subcontractors. The individual will build and maintain relationships with vendors and deploy strategies to efficiently deliver high-quality projects safely, on time and within the defined budget, looking for the establishment of partnerships and long-term relations.
Successful candidates will have strong level of ownership, bias for action and be highly motivated individuals who have Project/Contracts Management experience within the construction industry. The role will understand the details of Amazon buildings, and will deep dive on key construction partners by working in close collaboration with consultants, General Contractors and internal stakeholders such as Procurement, Pre-construction, Construction and Technology.
Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in UK or Germany with 50% of time traveling between Brazil, Mexico and Australia.
Key job responsibilities
Drive capacity assessment, collaborate closely with Pre-construction / Construction / Project Delivery Teams on vendor qualification and upskilling, ensuring vendor capacity.
Drive vendor capability assessment, develop and maintain Vendor Strategy together with Procurement Team
Metric analysis, leveraging data to gain comprehensive insights, evaluating key metrics and KPIs against organizational targets
Improve method to collect and sync feedback on vendors, seek out ways to automate and improve productivity
Have technical capacity to understand and improve KPIs on vendors performance as well as internal process.
Assess vendor risks consistently for tender input and support data driven decision.
Manage vendors performance ensure the delivery of CAPEX projects safely, on time and on cost.
Deep dive on technical details and lead problem-resolution, driving process improvements and lessons learnt, keeping productive relation between the organization and the vendors.
Leading critical escalations and claims and manage communication with leadership risks and mitigations.
Be a business partner with the Procurement, Pre-Construction and Construction teams, drive execution of horizontal initiatives.
Basic Qualifications
- University degree in civil engineering or architecture
- Proven Vendor management in construction and or contracts management
- Analytical skills with aptitude for figures and data-driven argumentation
- Proficient in utilizing Excel and software tools to deliver vendor metrics and conduct data-driven analysis.
- Written and verbal communication skills in English, Spanish and Portuguese.
- Flexibility to travel up to 50% between Brazil, Mexico and Australia.
- Project management, real estate development, architecture/design experience
Preferred Qualifications
- Experience in project management, real estate development, architecture/design
- French, German, Polish, Portuguese, Arabic, Turkish, Afrikaans and Zulu are considered preferred qualifications
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Sr. Technical Vendor Manager,International Technical Vendor Management - Design & Construction
Posted 4 days ago
Job Viewed
Job Description
The Sr. Technical Vendor Manager is responsible for Performance Management, Capability Development and Risk Management of strategic Design & Construction service providers such as Consultants, General Contractors and subcontractors. The individual will build and maintain relationships with vendors and deploy strategies to efficiently deliver high-quality projects safely, on time and within the defined budget, looking for the establishment of partnerships and long-term relations.
Successful candidates will have strong level of ownership, bias for action and be highly motivated individuals who have Project/Contracts Management experience within the construction industry. The role will understand the details of Amazon buildings, and will deep dive on key construction partners by working in close collaboration with consultants, General Contractors and internal stakeholders such as Procurement, Pre-construction, Construction and Technology.
Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in UK or Germany with 50% of time traveling between Brazil, Mexico and Australia.
Key job responsibilities
Drive capacity assessment, collaborate closely with Pre-construction / Construction / Project Delivery Teams on vendor qualification and upskilling, ensuring vendor capacity.
Drive vendor capability assessment, develop and maintain Vendor Strategy together with Procurement Team
Metric analysis, leveraging data to gain comprehensive insights, evaluating key metrics and KPIs against organizational targets
Improve method to collect and sync feedback on vendors, seek out ways to automate and improve productivity
Have technical capacity to understand and improve KPIs on vendors performance as well as internal process.
Assess vendor risks consistently for tender input and support data driven decision.
Manage vendors performance ensure the delivery of CAPEX projects safely, on time and on cost.
Deep dive on technical details and lead problem-resolution, driving process improvements and lessons learnt, keeping productive relation between the organization and the vendors.
Leading critical escalations and claims and manage communication with leadership risks and mitigations.
Be a business partner with the Procurement, Pre-Construction and Construction teams, drive execution of horizontal initiatives.
Basic Qualifications
- University degree in civil engineering or architecture
- Proven Vendor management in construction and or contracts management
- Analytical skills with aptitude for figures and data-driven argumentation
- Proficient in utilizing Excel and software tools to deliver vendor metrics and conduct data-driven analysis.
- Written and verbal communication skills in English, Spanish and Portuguese.
- Flexibility to travel up to 50% between Brazil, Mexico and Australia.
- Project management, real estate development, architecture/design experience
Preferred Qualifications
- Experience in project management, real estate development, architecture/design
- French, German, Polish, Portuguese, Arabic, Turkish, Afrikaans and Zulu are considered preferred qualifications
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Sr. Technical Vendor Manager, International Technical Vendor Management - Design & Construction
Posted 3 days ago
Job Viewed
Job Description
The Sr. Technical Vendor Manager is responsible for Performance Management, Capability Development and Risk Management of strategic Design & Construction service providers such as Consultants, General Contractors and subcontractors. The individual will build and maintain relationships with vendors and deploy strategies to efficiently deliver high-quality projects safely, on time and within the defined budget, looking for the establishment of partnerships and long-term relations.
Successful candidates will have strong level of ownership, bias for action and be highly motivated individuals who have Project/Contracts Management experience within the construction industry. The role will understand the details of Amazon buildings, and will deep dive on key construction partners by working in close collaboration with consultants, General Contractors and internal stakeholders such as Procurement, Pre-construction, Construction and Technology.
Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in UK or Germany with 50% of time traveling between Brazil, Mexico and Australia.
Key job responsibilities
Drive capacity assessment, collaborate closely with Pre-construction / Construction / Project Delivery Teams on vendor qualification and upskilling, ensuring vendor capacity.
Drive vendor capability assessment, develop and maintain Vendor Strategy together with Procurement Team
Metric analysis, leveraging data to gain comprehensive insights, evaluating key metrics and KPIs against organizational targets
Improve method to collect and sync feedback on vendors, seek out ways to automate and improve productivity
Have technical capacity to understand and improve KPIs on vendors performance as well as internal process.
Assess vendor risks consistently for tender input and support data driven decision.
Manage vendors performance ensure the delivery of CAPEX projects safely, on time and on cost.
Deep dive on technical details and lead problem-resolution, driving process improvements and lessons learnt, keeping productive relation between the organization and the vendors.
Leading critical escalations and claims and manage communication with leadership risks and mitigations.
Be a business partner with the Procurement, Pre-Construction and Construction teams, drive execution of horizontal initiatives.
Basic Qualifications
- - University degree in civil engineering or architecture
- - Proven Vendor management in construction and or contracts management
- - Analytical skills with aptitude for figures and data-driven argumentation
- - Proficient in utilizing Excel and software tools to deliver vendor metrics and conduct data-driven analysis.
- - Written and verbal communication skills in English, Spanish and Portuguese.
- - Flexibility to travel up to 50% between Brazil, Mexico and Australia.
- - Project management, real estate development, architecture/design experience
Preferred Qualifications
- Experience in project management, real estate development, architecture/design
- French, German, Polish, Portuguese, Arabic, Turkish, Afrikaans and Zulu are considered preferred qualifications
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Software Development Manager - Agile, project management, technical
Posted 1 day ago
Job Viewed
Job Description
Software Development Manager - Cyber security - Hybrid role - Amazing opportunity
Excellent salary + Pension + Health + stock options + hybridworking- 2 days in the office per week.
This is an excellent opportunity for an experienced Software Development Manager whois looking for a new challenge with an innovative global marketing leading company at the cutting-age of developing cyber security solution.
WHJS1_UKTJ
Technical Lead for Problem Management
Posted 340 days ago
Job Viewed
Job Description
Role: Tech Lead - Platform
Job Type: Full-time, Permanent
Overview: We are excited to invite applications for the role of Platform Tech Leader within our Platform Department. The chosen candidate will play a crucial role in both maintaining and enhancing our company's core platform, which serves a global customer base.
If you are looking to make a significant impact and thrive in a dynamic, supportive environment, we would love to hear from you.
Apply today to become a key part of our future!
About UsCome and be a part of The Investigo Group (TIG ), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding-edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom.
The group is multi-functional with a large portfolio of B2B products and services.
Our ecosystem is made up of: IIS , Providing secure internet access in both the public and private sectors. Its mission? To deliver world-class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. CollaborAIte is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching.
Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community.
The group provides bespoke, secure, user-centric products fuelled by deep technical knowledge advanced data and analytical skills.
We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets.
Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world.
About You
As a Platform Tech Leader, you will lead critical incident and technical problem management efforts, providing expert leadership in resolving complex technical issues. Your primary responsibilities will include ensuring optimal operation and security of all IT systems and infrastructure and bridging the gap between Platform and Product teams. You will develop and enforce best practices, conduct regular reviews and audits, and ensure high availability, resilience, integrity, and security of the systems.
About the TeamOur Platform team manages the core platform, delivering products worldwide and comprising individuals with a broad range of technological expertise. The team is known for its strong, collaborative spirit, always eager to innovate and elevate our platform to new heights.
About the RoleWe are seeking a qualified and motivated individual to fill the role of Platform Tech Leader within our organisation. The successful candidate will be pivotal in maintaining and advancing the company’s core platform, delivering products worldwide. The focus of the role is broad, ensuring that the Platform and systems operate at optimal levels, owning technical problems and coordinating the resolution of complex technical issues. You’ll be committed to ensuring that documentation and diagrams provide reliable references for system architecture, and gaps are addressed by anticipating future needs. Daily responsibilities and objectives are to lead critical incident and technical problem management. You’ll provide technical leadership ensuring the resolution of complex technical issues. As a senior member of the team, working with the Platform Team Manager and Head of Platform you will foster a culture of continuous improvement and accountability. You’ll be well organised and experienced with coordinating people to ensure swift resolutions. You’ll be able to see the bigger picture to prioritise across multiple streams of work. You’ll manage relationships with internal stakeholders, conduct regular reviews and audits and, identify areas for improvement. You’ll ensure the team maintain high availability, resilience, integrity and security.
The successful candidate will have a wealth of experience in infrastructure management and technical leadership.
- To provide a robust, secure, scalable Infrastructure that supports the needs of the company and customers.
- Ensure continuous operation and security of all IT systems and infrastructure, bridging the gap between Platform and Product teams.
- To develop and share best practices with the team providing training and guidance when needed.
- Understand the lifecycle of the estate, hardware and software.
- Be a key point of contact for major incidents, problems and issues.
- Review existing systems and platforms and recommend and lead improvement initiatives.
- Identify opportunities for improvement, contributing to the overall design of the estate.
- Promote standardisation and innovation and be proactive in looking for opportunities to improve service delivery.
- Ensure that Disaster Recovery is regularly reviewed and tested.
- Responsible for ensuring KPIs around availability and security are met
- To ensure all changes to the environment are managed and communicated effectively.
- Perform prescribed daily, weekly, monthly and annual technical & security tasks.
- Demonstrate commitment to equality and diversity and promote non-discriminatory practices in all aspects of work undertaken.
- Promote good practice in working in various locations, remaining adaptable to suit the business needs.
Requirements
What We're Looking For:
You are an experienced and knowledgeable professional passionate about making a positive difference. Your ability to work under pressure and your experience in secure environments make you an ideal candidate. As a calm, approachable, and conscientious individual, you're ready to contribute to a large and diverse team.
Qualifications and Experience:
- You keep informed about technological trends and emerging tech to recommend solutions
- Experience with providing technical infrastructure leadership
- Extensive experience working in complex technology environments
- Experience with Windows, Active Directory, Virtualisation, Storage and Security systems
- Experience in the design, development, installation and implementation of IT Infrastructure Solutions.
- Experience with working with Software Development teams, DevOps Engineers and understanding of IAC
- Experience of working with ISO27k, CE+, PCI DSS and other accreditations would be beneficial
- Ideally used to working in Secure environments e.g. police, defence etc
- Experience of being the final point of escalation
- Deep understanding of on-premise IT infrastructure – spanning networking, storage, hypervisors, server hardware, and Active Directory & Cloud.
- At least 5 years experience in a senior role
Benefits
- Flexible & Hybrid Working : We offer a hybrid working model
- Private Medical (Self/Family)
- Health Cash Plan
- Inclusive Culture : Enjoy an inclusive culture and environment.
- Flexible Benefits : Flexible benefits to suit your needs.
- Holiday : Generous holiday allowance.
- Learning : Access to continuous learning and development opportunities.
- Bonus Potential : Bonus potential based on performance and business-related factors.
- Discounts Scheme : Discounts on a wide range of products and services.
- Pension : Pension scheme contributions.
- EV / Electric Vehicle Car Scheme: Salary Sacrifice with Discount Saving up to 40%
- More Benefits : Explore additional benefits on our career site. Click here
How to Apply
Please note that the talent acquisition team is managing this vacancy directly and we do not require agency support.
Candidates who are successful will be required to undergo relevant security checks.
Our Process
Our talent acquisition team will be in touch if you're successful, the team will arrange a short screening call (max 30 minutes) to learn more about you, and what you are looking for and answer any questions you may have. If all goes well, the team will share your profile with the hiring manager for review. Our interview process is tailored to each role but typically the first half of the process is run remotely with a final stage on-site.
For this position, you can expect a two-stage interview process:
1st stage - An informal 30-60 minute video call with the hiring team to discuss your skills and relevant experience. This is an excellent opportunity to learn more about the role and ask any questions.
2nd Stag e – A 60-minute formal interview where you can expect both competency and technical questions. This can be held either in person or remotely.
As an inclusive employer, please inform us if you require any reasonable adjustments.
Equal Opportunities
Here at TIG we are committed to equal opportunities and value diversity, equity and inclusion at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
As a Group, we seek to ensure that individuals with disabilities receive reasonable accommodation throughout the hiring process and ultimately within the job itself. Please contact us to request any accommodations.