58 Technical Roles jobs in London
Technical Specialist
Posted 3 days ago
Job Viewed
Job Description
So when they want the best that's what they go out there and find. The best person for the job. Not the best person who happens to live close to a certain office.
And by making this job a remote one they do something not all firms do - show they trust their staff. After all you're an expert in what you do. You don't become that if you're not dedicated or conscientious or professional after all.
Here, you'll use your technical knowledge to solve issues for the thousands of IFAs who trust this business for their support. This will tend to focus on pension queries (by phone and email) although you'll deal with investment and tax questions too.
Alongside being a problem solver extraordinaire you can also get involved in training. This isn't a pre-requisite by any means. But if you enjoy presenting (via webinars) then this job will add an extra layer of responsibility to what is already a varied position.
You'll join an existing team of 6 specialists who between them cover products across the board. They each have huge experience and some are approaching retirement with this vacancy due to that. This means that hiring is strategic so you'll get great onboarding/mentoring and a handover when you join. There'll be no "in at the deep end" here.
Salary is to £60,000. There's also a pension, 25 days holiday and PMI. Their benefits package is though under review and likely to expand.
There's no bonus as this isn't a sales job. It's a help job. A problem solver job. A job where you not only get to delight the end client, you get to delight the planners and paraplanners you work with.
HERE'S WHAT YOU'LL NEED:
You'll either be a pensions specialist or a generalist who can grow their pensions knowledge. Roughly two thirds of the team's queries are pension related so it's a good skill to have.
The team are all level 6 qualified but you don't need to be. Yet. There would though be an expectation that this is a path you will go down.
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Want to know more? Click apply.
If you don't have a CV don't worry just send us a way of contacting you. We can come to the CV later.
Everyone will get a response.
Technical Specialist
Posted 3 days ago
Job Viewed
Job Description
So when they want the best that's what they go out there and find. The best person for the job. Not the best person who happens to live close to a certain office.
And by making this job a remote one they do something not all firms do - show they trust their staff. After all you're an expert in what you do. You don't become that if you're not dedicated or conscientious or professional after all.
Here, you'll use your technical knowledge to solve issues for the thousands of IFAs who trust this business for their support. This will tend to focus on pension queries (by phone and email) although you'll deal with investment and tax questions too.
Alongside being a problem solver extraordinaire you can also get involved in training. This isn't a pre-requisite by any means. But if you enjoy presenting (via webinars) then this job will add an extra layer of responsibility to what is already a varied position.
You'll join an existing team of 6 specialists who between them cover products across the board. They each have huge experience and some are approaching retirement with this vacancy due to that. This means that hiring is strategic so you'll get great onboarding/mentoring and a handover when you join. There'll be no "in at the deep end" here.
Salary is to £60,000. There's also a pension, 25 days holiday and PMI. Their benefits package is though under review and likely to expand.
There's no bonus as this isn't a sales job. It's a help job. A problem solver job. A job where you not only get to delight the end client, you get to delight the planners and paraplanners you work with.
HERE'S WHAT YOU'LL NEED:
You'll either be a pensions specialist or a generalist who can grow their pensions knowledge. Roughly two thirds of the team's queries are pension related so it's a good skill to have.
The team are all level 6 qualified but you don't need to be. Yet. There would though be an expectation that this is a path you will go down.
---
Want to know more? Click apply.
If you don't have a CV don't worry just send us a way of contacting you. We can come to the CV later.
Everyone will get a response.
Technical Specialist
Posted today
Job Viewed
Job Description
Job Title
Technical Specialist
Department
Technical Operations
Location
Office Based (Croydon)
Salary
£40,000 - £5,000 (DOE)
Bonus
,000 performance bonus
Start Date
ASAP
The Role
As a Technical Specialist, you’ll play a key role in enhancing our roadside service capabilities through expert diagnostics, real-time technical support, and fault analysis. You will serve as the go-to expert for repair insights, warranty guidance, and remote problem-solving, ensuring rapid and efficient roadside repairs that keep our customers moving.
This is an exciting opportunity for an experienced technician to shift into a more strategic and technically focused role within a global business that values growth, innovation, and service excellence.
Hours
This role is based on a 40-hour week, covering core roadside assistance hours Monday to Friday. Flexibility may be required depending on business needs.
You Will
- Act as a primary technical contact for repair advice, diagnostics, and administrative procedures
- Resolve breakdown issues through remote diagnostics and technical phone support
- Analyse vehicle fault data to improve roadside fix rates and customer satisfaction
- Collaborate with clients and internal teams to enhance repair quality and operational performance
- Support warranty teams with expert guidance on fault identification and claims processes
- Create and maintain technical documentation, bulletins, and an internal knowledge base
- Participate in technical updates, appraisals, and cross-functional improvement projects
- Contribute to procedural updates and training to maintain service excellence
About You
- City & Guilds Technician NVQ Level 3 or equivalent (essential)
- Strong communication and problem-solving skills
- Proven ability to analyse and interpret complex fault data
- High-level competency in Excel and technical documentation
- Experience with BMW systems or similar diagnostic platforms (desirable)
- Flexible, proactive, and calm under pressure
- Strong admin, multi-tasking, and team collaboration abilities
- A clean, current driving licence
Desirable
- Master Technician certification and High Voltage Level 3
- Familiarity with BMW remote diagnostic tools and warranty processes
Staff Benefits
At Allianz Partners, we believe in rewarding our people and supporting their growth. In return for your skills, we offer:
- Pension Scheme – Auto-enrolled from the 1st of the following month with 4% employee and 4% employer contributions, plus a 2.5% matching increase after 1 year of service
- Private Medical Cover
- Life Assurance – 4x your annual basic salary
- Flu Vaccinations & Eye Care Vouchers
- Free Roadside Assistance – After 6 months' probation
- Travel Insurance – At a discounted rate
- Interest-Free Season Ticket Loan – After probation
- 3 Paid Volunteering Days Per Year – After 12 months of service
- Discounts – On Allianz products and a wide range of retail and lifestyle brands
- Comprehensive Employee Assistance Programme (EAP) – 24/7 access to wellbeing, legal, financial, and mental health support from day one
- Recognition & Rewards – For high performance and long service
Ready to Make an Impact?
At Allianz Partners UK, we’re committed to your growth, your ideas, and your success. If you’re ready to bring your technical skills to a team that values forward-thinking and hands-on expertise, we want to hear from you.
Apply now and take the next step in your career with a global leader in roadside support and customer experience.
Automotive Technical Specialist
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Perform in-depth technical diagnostics and troubleshooting on complex vehicle systems.
- Conduct validation testing and performance analysis of automotive components and technologies.
- Calibrate and configure electronic control units (ECUs) and software parameters.
- Develop and execute detailed test plans and procedures for new systems.
- Document technical findings, test results, and recommendations accurately.
- Collaborate with R&D, engineering, and manufacturing teams to resolve technical issues.
- Stay updated on the latest automotive technologies, trends, and industry best practices.
- Provide technical training and support to internal teams and external partners.
- Ensure adherence to quality standards and automotive regulatory requirements.
- Contribute to the continuous improvement of vehicle performance and reliability.
- Degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, or a related discipline.
- Proven experience (5+ years) as an Automotive Technician, Engineer, or Specialist.
- Expertise in vehicle diagnostics, ECU calibration, and electronic systems.
- Proficiency with automotive diagnostic tools, oscilloscopes, and data acquisition systems.
- Strong understanding of internal combustion engines, electric vehicles, or hybrid systems.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Effective communication and interpersonal abilities.
- Ability to work independently and as part of a collaborative team.
Technical Support Specialist
Posted 11 days ago
Job Viewed
Job Description
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role OverviewWe are seeking a skilled and client-focused Technical Support Specialist to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client
Remote Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist, EMEA
Posted 593 days ago
Job Viewed
Job Description
As a Technical Support Specialist at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. You will be tasked with supporting customers by answering questions and resolving issues related to Corcentric software solutions.
This key position reports to the Sr. Manager, Customer Support within our Global Client Services team. We’re a dedicated, down-to-earth group in a growing global organization offering plenty of opportunity. We look forward to adding you into the mix!
As a Technical Support Specialist, you’ll be responsible for:
- Responding to incoming customer support requests, both technical and non-technical, via phone and email in a professional and timely manner
- Mitigating customer confusion or frustration through effective, patient communication
- Utilizing resources and tools effectively for troubleshooting and researching issues to identify root cause and resolution.
- Supporting, documenting, prioritizing, and tracking incidents reported by customers
- Escalating cases to senior resources and following documented escalation procedures
- Acquiring and maintaining knowledge of relevant products, service offerings, and support policies to provide accurate solutions
- Being the “voice of the customer” by gathering and conveying feedback internally regarding product improvement and enhancement customer suggestions
- Achieving high levels of customer satisfaction
- Actively participating in a team environment, including collaborating with cross-functional teams and management throughout Corcentric
- Developing an extensive knowledgebase of Corcentric applications
Requirements
You’ll need to have:
- Experience in customer support or technical support, with excellent rapport and relationship-building skills
- Exceptional customer service skills, a passion for technology along with strong troubleshooting skills
- Good understanding of software applications and SaaS platforms
- Excellent verbal and written communication skills, with a service-oriented attitude
- Strong problem solving and analytical skills
- Reliability, along with a strong work ethic
- Demonstrated ability to multitask, remain organized and prioritize between multiple projects
- High proficiency with Windows applications (Excel, Word, PowerPoint)
- Ability to speak and write in both French and English
(We want to make sure you’re set up to succeed, and we view these as the critical skills you’ll need to achieve great things at Corcentric!)
It's great if you also have:
- 2-3 years of experience in customer service or technical support
- Research and database experience a strong plus (EDI, SQL)
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Senior Wording and Technical Specialist - Financial Lines
Posted 2 days ago
Job Viewed
Job Description
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Target Openings**
1
**What Is the Opportunity?**
Here at Travelers, we have big ambitions! Travelers Europe are looking for a Senior Wordings and Technical Specialist to join our BSI Team! This is an excellent opportunity for an individual with experience in a similar role, or someone who has been involved in drafting wordings for Financial Lines Products and is eager to advance their career.
The Bond & Specialty Insurance (BSI) team provide a wide array of products catering to businesses of all sizes, including but not limited to Management Liability and Professional Indemnity, Financial Institutions and Cyber Insurance.
In this role you will:
- Work collaboratively with the Business Unit leaders, Chief Underwriting Officer BSI and Senior Legal Counsel.
- Be responsible for the management and drafting of wordings, which includes drafting of endorsements, new products, and updates to current product offerings.
- Ensure the integrity of insurance contracts.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion.
**What Will You Do?**
Wordings:
+ Manage and undertake policy wording development and control across all lines of BSI business ensuring TRV Wordings are robust and accurately drafted.
+ Work with Underwriting Officers to ensure that review of forms (TRV policies, broker forms, and competitor) is completed and appropriate sign off is achieved.
+ Collaborate with underwriters to ensure that slips and wordings meet pre-bind quality assurance before inception.
+ Manage and facilitate, the amendment and drafting of endorsements to ensure compliance with underwriters intended depth and breadth of coverage.
+ Report wordings and documentation issues to underwriters and Underwriting Officers on an exception basis so that underwriters are aware of the issues and can act accordingly.
+ Build and maintain relationships with underwriters (and brokers as needed) so that wordings and documentation issues are resolved quickly and to the satisfaction of all parties.
+ To ensure consistency and integrity within wordings is maintained.
Technical:
+ Maintain awareness of corporate appetite, legal, regulatory and statutory frameworks, industry developments & claims trends that might impact policy coverage.
+ Build and maintain a process and repository of approved forms and endorsements with records of appropriate sign off.
+ Assist Underwriting Officers with research and strategy development as needed.
+ Liaison with US parent in respect of emerging issues, corporate underwriting stance, coverage and product development.
+ Represent the Company at relevant industry seminars and other forums as needed.
+ Act as a technical reference point for underwriting business units and provide clarity, advice on technical issues.Product Development:
+ Actively participate in product development (both new and existing) providing technical expertise, input and guidance. For both new and existing product development, undertake, manage and facilitate policy wording development and control (ensuring wordings are robust, accurately drafted and maintain commonality, where appropriate).
Technical Training:
+ Assist with training of underwriting staff as needed with respect to policy forms.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
Experience:
+ Previous exposure of London Market systems/processes beneficial.
+ Educated to degree standard.
+ Relevant experience gained working within the Company or Lloyds market.
Skills and Abilities:
+ Consistently sets clear direction by defining goals and priorities.
+ Develops a high degree of trust through demonstrated persona integrity ethics and a commitment to doing the right thing.
+ Energises others to commit to achieving the highest standards.
+ Consistently demonstrates ability to influence and leverage behaviour for the benefit of the company.
+ Must have the ability to lead in a way that demonstrates passion and a sense of urgency and he/she will be capable of garnering the respect of both his/her, peers and senior leaders. The successful candidate will demonstrate the maturity, judgement, sensitivity and competence necessary to operate in a matrix organisation.
+ Strong attention to detail & accuracy, coupled with excellent analytical & problem solving skills.
+ Acts with a sense of urgency.
+ Works effectively with all levels and can build new relationships.
+ Effectively coaches employees at all levels.
+ Takes responsibility for decisions and actions.
+ Manages own work.
+ Understands the business and responses to all related issues, concerns and problems.
+ Relevant work experience gained within Financial Lines Products.
**What is a Must Have?**
+ Experience drafting underwriting policy wordings.
+ Experience managing projects.
**What Is in It for You?**
+ **Private Medical Insuran** **ce:** On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
+ **Retirement:** Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
+ **Holiday Entitlement:** Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
+ **Wellness Programme:** The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Senior Technical Support Specialist - SaaS
Posted 1 day ago
Job Viewed
Job Description
In this role, your primary responsibilities will include troubleshooting and diagnosing a wide range of technical issues reported by customers across various platforms and devices. You will provide expert-level support via email, phone, and live chat, documenting all interactions and solutions accurately in the CRM system. You will collaborate closely with the engineering and product development teams to identify recurring issues, provide feedback on product improvements, and escalate critical bugs for prompt resolution. Developing and maintaining comprehensive knowledge base articles, FAQs, and troubleshooting guides will be a key aspect of the job, empowering users to find answers independently. You will also be involved in onboarding new customers, providing them with the necessary guidance and training to effectively utilise the SaaS product. Proactive monitoring of system performance and identifying potential issues before they impact customers will be highly valued. The ability to explain technical concepts clearly and concisely to both technical and non-technical audiences is essential. You will mentor junior support staff, sharing your expertise and contributing to the overall growth and development of the support team. Participation in on-call rotations may be required to ensure 24/7 customer support coverage.
The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. A minimum of 5 years of experience in technical support, preferably within a SaaS environment, is required. Strong knowledge of operating systems (Windows, macOS), networking concepts, and common software applications is essential. Experience with ticketing systems (e.g., Zendesk, Jira Service Desk) and remote support tools is a must. Excellent problem-solving, analytical, and communication skills are critical. You should be a patient, empathetic, and dedicated individual committed to delivering outstanding customer service. The ability to work independently and manage your time effectively in a remote setting is paramount. Certifications such as CompTIA A+, Network+, or ITIL are a plus. Join our client and be part of a forward-thinking company revolutionising the industry through innovative technology and unparalleled customer support.
Technical SEO Specialist
Posted 573 days ago
Job Viewed
Job Description
Role purpose and overview
As a key part of The Telegraph’s technical SEO team, you will report to the Senior Technical SEO Manager and be a pod responsible for the site’s technical performance. It is a brand new position that is responsible for the website’s technical health, working very closely with the senior team lead, actioning technical fixes discovered by yourself, the SEO agency and your team lead.
As a team, you will manage the SEO agency, set KPIs around technical health and support the technical lead on being the go-between between product, tech, SEO and editorial and support on a number of technical projects around the business.
The Telegraph is one of the most interesting, exciting websites you could ever work on in technical SEO. With tens if not hundreds of millions of URLs and an as yet immeasurable number of issues and opportunities to identify and action, you have the chance to make a real difference to the business.
Key responsibilities
- Being the chief support for the technical SEO lead, actioning technical improvements and supporting on technical KPIs and reporting
- Actioning initiatives from the SEO roadmap and audits, owned by the technical lead
- Managing and improving the core technical health of The Telegraph from an SEO POV
- Supporting on technical audits for specific website sections, taking the lead on them in the future
- Supporting on SEO agency projects and technical project performance
- Setting up top-class reporting dashboards and suites that can be used by experts and beginners alike
- Supporting on technical SEO training
- Working with the Product, SEO, Editorial and Development teams to ensure efficient rollout of projects
- Developing our SEO as a product offering from a technical standpoint
- Identifying gaps in our tool, reporting and knowledge offerings to drive efficiencies across the business
Essential skills required for the role
- Excellent all-around SEO knowledge, with a clear focus on technical SEO
- An understanding of how to deal with large websites and datasets
- Ability to understand technical SEO nuances, particularly around indexation, crawl budget and website efficiency
- An ability to prioritise tasks and projects effectively, delivering quickly and efficiently
- Experience using Data Studio (Looker), Search Console, ahrefs, Semrush and other core SEO tools
- Experience using enterprise-level website crawling tools: Lumar (preferably), Screaming Frog, Botify etc
- Experience working with (or working at) an SEO agency
- Experience delivering technical SEO strategy(s)
- Experience working with a development team
Desirable skills
- Experience using log files
- Experience managing technical SEO as a product
- Experience working with cross-functional teams (Product, Tech, Editorial)
- Experience working at a high-scale publisher
- Experience working on or setting up tests in an autonomous, execution-first environment
Benefits
The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.
Training and development
With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.
Our commitment to inclusion
At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We are proud to be a Disability Confident Employer as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.
To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website