3,243 Technical Service jobs in the United Kingdom
Technical Service Manager
Posted today
Job Viewed
Job Description
We currently have an exciting opportunity for an experienced Technical Service Manager to join our team at our Workington Mill. Joining us on a full-time, permanent basis, you will receive a competitive salary.
Holmen Board and Paper is a Swedish company and a member of the Holmen Group. The Workington Mill produces premium paperboard under the brand Incada. Our paperboard is an integral part of the shopping experience for our clients’ customers. Since 2013 we have powered the mill almost entirely by fossil fuel free energy. We value our employees and products highly. Today we are approximately 340 co-workers. Our integrated pulp and paperboard mill is located to the west of the beautiful Lake District in the north of England.
What we will offer you:
- A competitive salary li>Fantastic Contributory pension plan
- Life assurance
- Private Medical Insurance
- A range of benefits to support your health and wellbeing li>Opportunities to develop and grow
- Annual uniform allowance
- Occupational Health provision
- On-site staff canteen
- Cycle to work scheme
- Family friendly procedures including enhanced maternity leave and menopause procedure
- Exclusive staff discounts and deals through Benefit Hub
- Social Club with regular events throughout the year
About the Technical Service Manager role:
An exciting opportunity has arisen for a Technical Service Manager. Reporting to the Technical Service Manager (Team Leader), the successful candidate will provide specialist technical service support for the resolution of Customer complaints and technical enquiries.
Our Technical Service Manager will be responsible for:
- < i>Use appropriate Measurement and review techniques to:
- Guide and facilitate appropriate focussed corrective actions and validate product quality improvements.
Ensure claim trends are communicated internally and externally in a clear, timely and concise way when required e.g. large quality issue. < i>Communication and market knowledge. - Represent the mill in discussions/projects with Customers and other Holmen Board and Paper organisations.
- Ensure Customer expectations and requirements are understood, and Customer care is promoted within the mill.
- Provide support to the Product Development Process.
- Ad-hoc projects; including ISO auditing when required.
- Ensure that technical issues are communicated in a clear and precise manner between market-based TS Managers and the respective departments within the mill organisation. li>Participate / request market-based customer and supplier visits to ensure enough specific customer and market knowledge to carry out your role.
What we’re looking for in our Technical Service Manager:
- < i>Be educated to degree level in a science-based subject or an equivalent industry recognised qualification or experience in one of the following areas: Papermaking/Printing/Converting.
- Possess an excellent knowledge of Holmen Board and Paper products, processes and competitors.
- Possess an excellent knowledge of Holmen Board and Paper Sales & Marketing, Logistics and Purchasing organisations.
- Possess an excellent knowledge of Customer requirements.
- Have an excellent knowledge of the Company’s IT system. < i>International travel: valid passport
- Valid driving licence.
Closing Date: 1800 hours on Friday 3rd October 2025
If you’re looking for the opportunity to challenge yourself and make a positive impact with a pioneering customer-orientated business, we’d love to hear from you. Please click apply now to be considered as our Technical Service Manager!
Holmen is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
We are devoted and committed to developing our teams and ensuring that our staff have the courage, commitment, and responsibility to perform at their best. We provide significant resources to enable you to achieve your potential and expect our staff to perform to the best of their ability at all times.
Technical Service Specialist
Posted today
Job Viewed
Job Description
Graduate Engineer, Norwich: As a Technical Service Specialist in the retail industry, you will support customers by resolving technical issues and ensuring a seamless service experience. This role in Maidenhead requires a detail-oriented individual with excellent problem-solving skills.
Client Details
Graduate Engineer, Norwich: The employer is a medium-sized organisation operating within the Pharmaceuticals / Medical Devices industry, known for its customer-focused approach. They strive to deliver exceptional service and maintain strong technical support standards.
Description
Graduate Engineer, Norwich:
- Provide first-line technical support to customers (likely to be Lab Staff) via phone, email, or other communication channels.
- Diagnose and resolve technical issues promptly to minimise customer downtime.
- Maintain accurate records of customer interactions and resolutions.
- Collaborate with internal teams to escalate and resolve complex issues.
- Assist in creating and updating technical documentation and FAQs for customers.
- Offer guidance on the use and maintenance of products and services.
- Monitor trends in customer queries to identify potential improvements to service offerings.
- Ensure compliance with company policies and standards during all interactions.
Profile
A successful Technical Service Specialist should have:
- You will have a degree in Electrical Engineering, Mechanical Engineering or a Medical Technology Degree
- Strong problem-solving and analytic skills to diagnose technical issues.
- Experience building or designing - This can be degree specific or something like maintaining a car or repair drones in you personal like.
- A customer-focused mindset with a commitment to delivering high-quality service.
- Ability to work collaboratively within a team and independently when needed.
- Flexibility to adapt to changing priorities in a fast-paced environment.
- Based in Norwich and ideally drive or at least be happy attending work on customer sites locally to Norwich
Job Offer
- Competitive salary ranging between 35,000 and 38,000, depending on experience.
- Fixed-term contract providing stability and structure.
- Opportunity to work in the retail industry with a focus on technical service excellence.
- Located in Norwich, offering a convenient and accessible workplace.
- Supportive company culture with a focus on professional development.
Technical Service Engineer
Posted 14 days ago
Job Viewed
Job Description
Technical Service Engineer Required!
Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.
On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.
Package:
- Salary 35,000 - 38,000 (DOE)
- 23 days holiday + bank holidays
- Company van provided
- Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
- Overtime available, overnight allowance
Technical Service Engineer - Responsibilities:
- Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
- Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
- Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
- Conduct technical training sessions for customers, partners, and team members.
- Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
- Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
- Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.
Technical Service Engineer - Requirements:
- Minimum 5 years in a technical service role working with capital equipment
- Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
- Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
- Comfortable working independently and managing your own schedule.
- Able to build rapport with clients and communicate effectively at all levels.
- Full, clean UK driving licence with trailer towing capability
- Willingness to travel across the UK and occasionally overseas
Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Technical Service Specialist
Posted 4 days ago
Job Viewed
Job Description
**A Day in the Life**
The Service & Repair department is a growing organization across EMEA and is part of the Customer Care & Supply Chain organization of Medtronic. Your focus will be providing the highest levels of field service and customer support across a wide range of products, primarily robotic surgery.
This is a great opportunity to develop and drive customer loyalty and experience for Service and Repair whilst developing revenue and commercial opportunities. The successful candidate will have a key role in implementing the strategy for Service and Repair, with the goal of establishing us as an uncontested market leader as a service provider across all sectors. To strengthen this team, we are looking for a Field Service Engineer to support customers primarily in the Southwest of the UK, with occasional need to support wider across UK and Ireland. You will need to be flexible and able to travel at short notice for the majority of the time for this position.
**Responsibilities may include the following and other duties may be assigned:**
Proactively engage customers within your territory
Repair and schedule preventive maintenance visits whilst supporting the growth of service revenue through contract sales and renewals
Achieve service performance metrics in a way that enhances our reputation in the market; this will include Net Promoter Score as the single metric of customer loyalty.
Drive to achieve Service & Repair revenue growth, identifying and following up on revenue opportunities with your customers
Identify and address all key decision makers with respect to service & repair including Clinical engineering and Electro-Bio Medical Engineering department heads (EBME), building strong and lasting relationships with both the business and customers is an important aspect of the role
Comply with operational guidelines and QA procedures
**Required Knowledge and Experience:**
Degree, Higher National Certificates (HNCs) or equivalent in electronic/ electro-mechanical engineering
Service experience within the medical equipment or healthcare industry, and experience supporting high capital equipment, especially robotics of benefit
Strong problem-solving skills, demonstrable initiative and ability to contributes to process improvement
Customer focused attitude, dedicated to building long term relationships and exceeding expectations
Commercial astuteness and ability to recognize and lead revenue growth opportunities
Ability to troubleshoot problems and technically diagnose medical equipment
Experience of working in a hospital environment and using maintenance tracking software for documentation purposes would be an advantage as would prior experience of training others, including operational training of devices.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Technical Service Specialist
Posted 20 days ago
Job Viewed
Job Description
**A Day in the Life**
The Service & Repair department is a growing organization across EMEA and is part of the Customer Care & Supply Chain organization of Medtronic. Your focus will be providing the highest levels of field service and customer support across a wide range of products, primarily robotic surgery.
This is a great opportunity to develop and drive customer loyalty and experience for Service and Repair whilst developing revenue and commercial opportunities. The successful candidate will have a key role in implementing the strategy for Service and Repair, with the goal of establishing us as an uncontested market leader as a service provider across all sectors. To strengthen this team, we are looking for a Field Service Engineer to support customers primarily in the Southwest of the UK, with occasional need to support wider across UK and Ireland. You will need to be flexible and able to travel at short notice for the majority of the time for this position.
**Responsibilities may include the following and other duties may be assigned:**
Proactively engage customers within your territory
Repair and schedule preventive maintenance visits whilst supporting the growth of service revenue through contract sales and renewals
Achieve service performance metrics in a way that enhances our reputation in the market; this will include Net Promoter Score as the single metric of customer loyalty.
Drive to achieve Service & Repair revenue growth, identifying and following up on revenue opportunities with your customers
Identify and address all key decision makers with respect to service & repair including Clinical engineering and Electro-Bio Medical Engineering department heads (EBME), building strong and lasting relationships with both the business and customers is an important aspect of the role
Comply with operational guidelines and QA procedures
**Required Knowledge and Experience:**
Degree, Higher National Certificates (HNCs) or equivalent in electronic/ electro-mechanical engineering
Service experience within the medical equipment or healthcare industry, and experience supporting high capital equipment, especially robotics of benefit
Strong problem-solving skills, demonstrable initiative and ability to contributes to process improvement
Customer focused attitude, dedicated to building long term relationships and exceeding expectations
Commercial astuteness and ability to recognize and lead revenue growth opportunities
Ability to troubleshoot problems and technically diagnose medical equipment
Experience of working in a hospital environment and using maintenance tracking software for documentation purposes would be an advantage as would prior experience of training others, including operational training of devices.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Technical Service Manager
Posted today
Job Viewed
Job Description
We currently have an exciting opportunity for an experienced Technical Service Manager to join our team at our Workington Mill. Joining us on a full-time, permanent basis, you will receive a competitive salary.
Holmen Board and Paper is a Swedish company and a member of the Holmen Group. The Workington Mill produces premium paperboard under the brand Incada. Our paperboard is an integral part of the shopping experience for our clients’ customers. Since 2013 we have powered the mill almost entirely by fossil fuel free energy. We value our employees and products highly. Today we are approximately 340 co-workers. Our integrated pulp and paperboard mill is located to the west of the beautiful Lake District in the north of England.
What we will offer you:
- A competitive salary li>Fantastic Contributory pension plan
- Life assurance
- Private Medical Insurance
- A range of benefits to support your health and wellbeing li>Opportunities to develop and grow
- Annual uniform allowance
- Occupational Health provision
- On-site staff canteen
- Cycle to work scheme
- Family friendly procedures including enhanced maternity leave and menopause procedure
- Exclusive staff discounts and deals through Benefit Hub
- Social Club with regular events throughout the year
About the Technical Service Manager role:
An exciting opportunity has arisen for a Technical Service Manager. Reporting to the Technical Service Manager (Team Leader), the successful candidate will provide specialist technical service support for the resolution of Customer complaints and technical enquiries.
Our Technical Service Manager will be responsible for:
- < i>Use appropriate Measurement and review techniques to:
- Guide and facilitate appropriate focussed corrective actions and validate product quality improvements.
Ensure claim trends are communicated internally and externally in a clear, timely and concise way when required e.g. large quality issue. < i>Communication and market knowledge. - Represent the mill in discussions/projects with Customers and other Holmen Board and Paper organisations.
- Ensure Customer expectations and requirements are understood, and Customer care is promoted within the mill.
- Provide support to the Product Development Process.
- Ad-hoc projects; including ISO auditing when required.
- Ensure that technical issues are communicated in a clear and precise manner between market-based TS Managers and the respective departments within the mill organisation. li>Participate / request market-based customer and supplier visits to ensure enough specific customer and market knowledge to carry out your role.
What we’re looking for in our Technical Service Manager:
- < i>Be educated to degree level in a science-based subject or an equivalent industry recognised qualification or experience in one of the following areas: Papermaking/Printing/Converting.
- Possess an excellent knowledge of Holmen Board and Paper products, processes and competitors.
- Possess an excellent knowledge of Holmen Board and Paper Sales & Marketing, Logistics and Purchasing organisations.
- Possess an excellent knowledge of Customer requirements.
- Have an excellent knowledge of the Company’s IT system. < i>International travel: valid passport
- Valid driving licence.
Closing Date: 1800 hours on Friday 3rd October 2025
If you’re looking for the opportunity to challenge yourself and make a positive impact with a pioneering customer-orientated business, we’d love to hear from you. Please click apply now to be considered as our Technical Service Manager!
Holmen is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
We are devoted and committed to developing our teams and ensuring that our staff have the courage, commitment, and responsibility to perform at their best. We provide significant resources to enable you to achieve your potential and expect our staff to perform to the best of their ability at all times.
Technical Service Specialist
Posted today
Job Viewed
Job Description
Graduate Engineer, Norwich: As a Technical Service Specialist in the retail industry, you will support customers by resolving technical issues and ensuring a seamless service experience. This role in Maidenhead requires a detail-oriented individual with excellent problem-solving skills.
Client Details
Graduate Engineer, Norwich: The employer is a medium-sized organisation operating within the Pharmaceuticals / Medical Devices industry, known for its customer-focused approach. They strive to deliver exceptional service and maintain strong technical support standards.
Description
Graduate Engineer, Norwich:
- Provide first-line technical support to customers (likely to be Lab Staff) via phone, email, or other communication channels.
- Diagnose and resolve technical issues promptly to minimise customer downtime.
- Maintain accurate records of customer interactions and resolutions.
- Collaborate with internal teams to escalate and resolve complex issues.
- Assist in creating and updating technical documentation and FAQs for customers.
- Offer guidance on the use and maintenance of products and services.
- Monitor trends in customer queries to identify potential improvements to service offerings.
- Ensure compliance with company policies and standards during all interactions.
Profile
A successful Technical Service Specialist should have:
- You will have a degree in Electrical Engineering, Mechanical Engineering or a Medical Technology Degree
- Strong problem-solving and analytic skills to diagnose technical issues.
- Experience building or designing - This can be degree specific or something like maintaining a car or repair drones in you personal like.
- A customer-focused mindset with a commitment to delivering high-quality service.
- Ability to work collaboratively within a team and independently when needed.
- Flexibility to adapt to changing priorities in a fast-paced environment.
- Based in Norwich and ideally drive or at least be happy attending work on customer sites locally to Norwich
Job Offer
- Competitive salary ranging between 35,000 and 38,000, depending on experience.
- Fixed-term contract providing stability and structure.
- Opportunity to work in the retail industry with a focus on technical service excellence.
- Located in Norwich, offering a convenient and accessible workplace.
- Supportive company culture with a focus on professional development.
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About the latest Technical service Jobs in United Kingdom !
Technical Service Engineer
Posted 14 days ago
Job Viewed
Job Description
Technical Service Engineer Required!
Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.
On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.
Package:
- Salary 35,000 - 38,000 (DOE)
- 23 days holiday + bank holidays
- Company van provided
- Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
- Overtime available, overnight allowance
Technical Service Engineer - Responsibilities:
- Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
- Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
- Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
- Conduct technical training sessions for customers, partners, and team members.
- Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
- Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
- Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.
Technical Service Engineer - Requirements:
- Minimum 5 years in a technical service role working with capital equipment
- Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
- Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
- Comfortable working independently and managing your own schedule.
- Able to build rapport with clients and communicate effectively at all levels.
- Full, clean UK driving licence with trailer towing capability
- Willingness to travel across the UK and occasionally overseas
Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Technical Service Specialist
Posted 23 days ago
Job Viewed
Job Description
**A Day in the Life**
The Service & Repair department is a growing organization across EMEA and is part of the Customer Care & Supply Chain organization of Medtronic. Your focus will be providing the highest levels of field service and customer support across a wide range of products, primarily robotic surgery.
This is a great opportunity to develop and drive customer loyalty and experience for Service and Repair whilst developing revenue and commercial opportunities. The successful candidate will have a key role in implementing the strategy for Service and Repair, with the goal of establishing us as an uncontested market leader as a service provider across all sectors. To strengthen this team, we are looking for a Field Service Engineer to support customers primarily in the Southwest of the UK, with occasional need to support wider across UK and Ireland. You will need to be flexible and able to travel at short notice for the majority of the time for this position.
**Responsibilities may include the following and other duties may be assigned:**
+ Proactively engage customers within your territory
+ Repair and schedule preventive maintenance visits whilst supporting the growth of service revenue through contract sales and renewals
+ Achieve service performance metrics in a way that enhances our reputation in the market; this will include Net Promoter Score as the single metric of customer loyalty.
+ Drive to achieve Service & Repair revenue growth, identifying and following up on revenue opportunities with your customers
+ Identify and address all key decision makers with respect to service & repair including Clinical engineering and Electro-Bio Medical Engineering department heads (EBME), building strong and lasting relationships with both the business and customers is an important aspect of the role
+ Comply with operational guidelines and QA procedures
**Required Knowledge and Experience:**
+ Degree, Higher National Certificates (HNCs) or equivalent in electronic/ electro-mechanical engineering
+ Service experience within the medical equipment or healthcare industry, and experience supporting high capital equipment, especially robotics of benefit
+ Strong problem-solving skills, demonstrable initiative and ability to contributes to process improvement
+ Customer focused attitude, dedicated to building long term relationships and exceeding expectations
+ Commercial astuteness and ability to recognize and lead revenue growth opportunities
+ Ability to troubleshoot problems and technically diagnose medical equipment
Experience of working in a hospital environment and using maintenance tracking software for documentation purposes would be an advantage as would prior experience of training others, including operational training of devices.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
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Technical Service Engineer
Posted 1 day ago
Job Viewed
Job Description
Arden White Aerospace and Aviation Recruitment are currently working with a leading Aviation company based near Wokingham in Surrey to recruit a graduate Technical Service Engineer.
The Technical Service Engineer is responsible for Engineering, Warranty Management, Consultancy, Sourcing, Guarantee Management and other value stream activities.
This is a great start for a graduate in Aerospace Enginee.