3,380 Technology Sales jobs in the United Kingdom
Collaboration Technology Sales Specialist
Farnborough, South East
NTT America, Inc.
Posted 9 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Collaboration Technology Sales Specialist at NTT DATA, you will be at the heart of our sales efforts, primarily focused on pursuing and landing qualified leads identified by our Client Management team and other sources. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. Your role involves engaging directly with clients at various levels, presenting solutions, value propositions, partner configurations, cost structures, and revenue models that align with their needs, and working with our internal subject matter experts to deliver these solutions.
A significant part of your day will be spent on sales activities, collaborating closely with Client Managers and pre-sales architects to create and present the best solution designs. You will participate in client workshops, conduct presentations, and build strong stakeholder relationships with both new and ongoing business channels. Your deep understanding of our collaboration technology domain will be critical in addressing technical challenges and ensuring meaningful client conversations.
You will stay updated on the competitive landscape, market pricing, and strategies to effectively penetrate new markets. By maintaining strong relationships with relevant technology vendors, you will ensure a comprehensive understanding of their solutions and how they can integrate with our offerings to meet client needs. Your client-centric approach will help uncover business goals and translate these into customized solutions that truly address client requirements.
As you develop and implement sales strategies, you will work on opportunity plans and account plans, driving the sales process with established methodologies and tools. Your ability to identify new sales opportunities within accounts and lead them to closure, combined with developing clear account plans, will be crucial in achieving your sales targets.
**To thrive in this role, you need to have:**
+ A proven track record in selling complex collaboration technology solutions and services to senior-level clients.
+ Demonstrated success in achieving and exceeding sales and financial goals.
+ Strong skills in delivering engaging sales presentations.
+ Experience in a team-selling approach with a solid understanding of IT Managed Services.
+ Knowledge of competitors and the ability to apply successful sales strategies.
+ Proficiency in building meaningful customer relationships up to senior leadership levels.
+ Strong negotiation skills to create solutions beneficial to customers, partners, and our organization.
+ A client-centric mindset with the ability to understand customer problems and identify best-fit solutions.
+ Flexibility to adapt quickly to short missions and urgent deadlines.
+ A bachelor's degree in information technology/systems, sales, or a related field.
+ Industry/Vendor sales certifications.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Collaboration Technology Sales Specialist at NTT DATA, you will be at the heart of our sales efforts, primarily focused on pursuing and landing qualified leads identified by our Client Management team and other sources. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. Your role involves engaging directly with clients at various levels, presenting solutions, value propositions, partner configurations, cost structures, and revenue models that align with their needs, and working with our internal subject matter experts to deliver these solutions.
A significant part of your day will be spent on sales activities, collaborating closely with Client Managers and pre-sales architects to create and present the best solution designs. You will participate in client workshops, conduct presentations, and build strong stakeholder relationships with both new and ongoing business channels. Your deep understanding of our collaboration technology domain will be critical in addressing technical challenges and ensuring meaningful client conversations.
You will stay updated on the competitive landscape, market pricing, and strategies to effectively penetrate new markets. By maintaining strong relationships with relevant technology vendors, you will ensure a comprehensive understanding of their solutions and how they can integrate with our offerings to meet client needs. Your client-centric approach will help uncover business goals and translate these into customized solutions that truly address client requirements.
As you develop and implement sales strategies, you will work on opportunity plans and account plans, driving the sales process with established methodologies and tools. Your ability to identify new sales opportunities within accounts and lead them to closure, combined with developing clear account plans, will be crucial in achieving your sales targets.
**To thrive in this role, you need to have:**
+ A proven track record in selling complex collaboration technology solutions and services to senior-level clients.
+ Demonstrated success in achieving and exceeding sales and financial goals.
+ Strong skills in delivering engaging sales presentations.
+ Experience in a team-selling approach with a solid understanding of IT Managed Services.
+ Knowledge of competitors and the ability to apply successful sales strategies.
+ Proficiency in building meaningful customer relationships up to senior leadership levels.
+ Strong negotiation skills to create solutions beneficial to customers, partners, and our organization.
+ A client-centric mindset with the ability to understand customer problems and identify best-fit solutions.
+ Flexibility to adapt quickly to short missions and urgent deadlines.
+ A bachelor's degree in information technology/systems, sales, or a related field.
+ Industry/Vendor sales certifications.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
0
Print Technology Sales Consultant
Aldershot, South East
DevFinders
Posted 8 days ago
Job Viewed
Job Description
Job description
Are you a driven sales professional with a strong B2B network and an appetite for success? We’re offering a unique opportunity to sell cutting-edge print and document solutions under a high-earning, commission-only model.
This is a self-employed role that gives you total flexibility and the chance to build a recurring income stream well beyond the initial sale.
What You’ll Gain:
Earn 75% of profit on all hardware sales (printers, copiers, MFPs)
Receive 50% of the profit from service contracts — paid monthly for the lifetime of the client
No cap on earnings, no territory limits
Complete autonomy — work remotely, whenever and however suits you
Ongoing support and access to a trusted brand
Your Role:
Sell industry-leading print hardware and managed services to business clients
Leverage your network to identify opportunities and close deals
Build and nurture long-term client relationships
Manage your entire sales cycle, from prospecting to onboarding and beyond
Ideal Candidate:
Experienced in B2B sales — especially print, IT, or office equipment
Has a strong existing network and enjoys working independently
A natural closer who thrives on performance-based rewards
This advertiser has chosen not to accept applicants from your region.
1
Business Development
Clwyd, Wales
£30000 - £50000 Annually
QiStaff Solutions
Posted today
Job Viewed
Job Description
Job description
Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.
The Role
As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.
Full training will be given.
Key Responsibilities
- Develop and implement a sales strategy to grow new business opportunities.
- Proactively sell fire & security maintenance contracts to new and existing clients.
- Generate leads through networking, cold calling, and industry events.
- Negotiate and close contracts, ensuring long-term service agreements.
- Maintain strong client relationships, providing excellent after-sales service.
- Keep up to date with industry trends, regulations, and competitor activities.
- Respond quickly and close leads provided
Requirements
No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous
A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence
What they Offer
Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme
Private Medical Insurance
Career development opportunities within a growing company
This advertiser has chosen not to accept applicants from your region.
2
Business Development
Clwyd, Wales
QiStaff Solutions
Posted 3 days ago
Job Viewed
Job Description
Job description
Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.
The Role
As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.
Full training will be given.
Key Responsibilities
- Develop and implement a sales strategy to grow new business opportunities.
- Proactively sell fire & security maintenance contracts to new and existing clients.
- Generate leads through networking, cold calling, and industry events.
- Negotiate and close contracts, ensuring long-term service agreements.
- Maintain strong client relationships, providing excellent after-sales service.
- Keep up to date with industry trends, regulations, and competitor activities.
- Respond quickly and close leads provided
Requirements
No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous
A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence
What they Offer
Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme
Private Medical Insurance
Career development opportunities within a growing company
This advertiser has chosen not to accept applicants from your region.
3
Information Technology Infrastructure Sales Specialist
Birch, North West
£45000 - £55000 Annually
Osirian Consulting
Posted today
Job Viewed
Job Description
If you're looking for a role that blends deep technical presales with commercial ownership—and where you can truly make an impact today or in the future —this could be a perfect next step.
What they offer:
- Take on a business area where the groundwork has already been completed so you can be more effective and benefit financially and careerwise from picking up the reins and driving forward li>With success, the opportunity to grow into a sales specialist leader or take on the ownership of strategic vendor relationships depending on your chosen direction of travel for your career li>An excellent opportunity to shape solutions outcomes opportunity to grow into a Sales Specialist Team Leader role
- The agility of a startup with the depth of an established reseller li>Direct access to senior leadership, minimal red tape
Key highlights:
- Salary: £45000 - £5000 + uncapped commission
- Expected OTE in year 2 circa £ k to 10k and beyond year 2 is down to you
Ideal Candidate Profile
We are looking for someone who:
- < i>Experience in IT infrastructure or datacentre solution sales, with hands-on presales involvement.
- Strong understanding of HPE, HP, NetApp, Fujitsu, and Cisco solutions is preferred.
- Ability to configure solutions using vendor platforms.
- Can lead customer conversations on infrastructure topics with greater depth than the general salesforce.
- Is confident engaging directly with customers and translating conversations into actionable solution designs.
- Maintains a strong professional presence with vendors and builds rapport that reinforces reputation and unlocks opportunities.
- Embraces training, technical certification, and ongoing development as part of staying at the forefront of the industry.
- Demonstrates professionalism, responsiveness, and attention to detail in all interactions.
This is a hands-on, high-impact role for someone who thrives in both technical and client-facing environments.
Would you be open to a conversation to discover more about the role and see the more detailed job specification and whether this could be a great next step in your career
Please get in touch and we can discuss confidentially.
Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic.
Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role.
Osirian Consulting is acting as a recruitment agency in relation to this role.
This advertiser has chosen not to accept applicants from your region.
4
Information Technology Infrastructure Sales Specialist
Birch, North West
Osirian Consulting
Posted 3 days ago
Job Viewed
Job Description
If you're looking for a role that blends deep technical presales with commercial ownership—and where you can truly make an impact today or in the future —this could be a perfect next step.
What they offer:
- Take on a business area where the groundwork has already been completed so you can be more effective and benefit financially and careerwise from picking up the reins and driving forward li>With success, the opportunity to grow into a sales specialist leader or take on the ownership of strategic vendor relationships depending on your chosen direction of travel for your career li>An excellent opportunity to shape solutions outcomes opportunity to grow into a Sales Specialist Team Leader role
- The agility of a startup with the depth of an established reseller li>Direct access to senior leadership, minimal red tape
Key highlights:
- Salary: £45000 - £5000 + uncapped commission
- Expected OTE in year 2 circa £ k to 10k and beyond year 2 is down to you
Ideal Candidate Profile
We are looking for someone who:
- < i>Experience in IT infrastructure or datacentre solution sales, with hands-on presales involvement.
- Strong understanding of HPE, HP, NetApp, Fujitsu, and Cisco solutions is preferred.
- Ability to configure solutions using vendor platforms.
- Can lead customer conversations on infrastructure topics with greater depth than the general salesforce.
- Is confident engaging directly with customers and translating conversations into actionable solution designs.
- Maintains a strong professional presence with vendors and builds rapport that reinforces reputation and unlocks opportunities.
- Embraces training, technical certification, and ongoing development as part of staying at the forefront of the industry.
- Demonstrates professionalism, responsiveness, and attention to detail in all interactions.
This is a hands-on, high-impact role for someone who thrives in both technical and client-facing environments.
Would you be open to a conversation to discover more about the role and see the more detailed job specification and whether this could be a great next step in your career
Please get in touch and we can discuss confidentially.
Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic.
Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role.
Osirian Consulting is acting as a recruitment agency in relation to this role.
This advertiser has chosen not to accept applicants from your region.
5
Business Development Manager,Business Development,Premium Support
London, London
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.
Key job responsibilities
Customer & Market Engagement:
Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
Solution Adoption & Expansion:
Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
Data-Driven Strategy & ROI Analysis:
Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
Commercial Innovation & Experimentation:
Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
Field & Partner Enablement:
Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
Sales & Business Development Execution:
Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.
Key job responsibilities
Customer & Market Engagement:
Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
Solution Adoption & Expansion:
Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
Data-Driven Strategy & ROI Analysis:
Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
Commercial Innovation & Experimentation:
Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
Field & Partner Enablement:
Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
Sales & Business Development Execution:
Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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6
Principal,Corporate Business Development,Corporate Business Development
London, London
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.
This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.
This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.
Key job responsibilities
- Develop transformative commercial strategies that drive significant business impact.
- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.
- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.
- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.
- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.
- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.
Basic Qualifications
- Extensive business development, partnership management, or sourcing new business experience at a Senior level
- Proven track record developing, negotiating and executing business agreements experience
- Consumer industry expertise
- Demonstrated success in working within a distributed, cross-functional organization
- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries
- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals
- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously
- Strong business written and spoken communication abilities
Preferred Qualifications
- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills
- Proven ability to influence others internally and externally
- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities
- Solid understanding of Internet business models and web technologies
- Ability to build and maintain a network of relationships which facilitate deal flow
- Passion for big challenges
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.
This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.
This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.
Key job responsibilities
- Develop transformative commercial strategies that drive significant business impact.
- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.
- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.
- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.
- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.
- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.
Basic Qualifications
- Extensive business development, partnership management, or sourcing new business experience at a Senior level
- Proven track record developing, negotiating and executing business agreements experience
- Consumer industry expertise
- Demonstrated success in working within a distributed, cross-functional organization
- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries
- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals
- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously
- Strong business written and spoken communication abilities
Preferred Qualifications
- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills
- Proven ability to influence others internally and externally
- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities
- Solid understanding of Internet business models and web technologies
- Ability to build and maintain a network of relationships which facilitate deal flow
- Passion for big challenges
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Principal,Corporate Business Development,Corporate Business Development
London, London
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.
This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.
This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.
Key job responsibilities
- Develop transformative commercial strategies that drive significant business impact.
- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.
- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.
- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.
- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.
- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.
Basic Qualifications
- Extensive business development, partnership management, or sourcing new business experience at a Senior level
- Proven track record developing, negotiating and executing business agreements experience
- Consumer industry expertise
- Demonstrated success in working within a distributed, cross-functional organization
- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries
- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals
- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously
- Strong business written and spoken communication abilities
Preferred Qualifications
- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills
- Proven ability to influence others internally and externally
- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities
- Solid understanding of Internet business models and web technologies
- Ability to build and maintain a network of relationships which facilitate deal flow
- Passion for big challenges
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.
This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.
This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.
Key job responsibilities
- Develop transformative commercial strategies that drive significant business impact.
- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.
- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.
- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.
- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.
- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.
Basic Qualifications
- Extensive business development, partnership management, or sourcing new business experience at a Senior level
- Proven track record developing, negotiating and executing business agreements experience
- Consumer industry expertise
- Demonstrated success in working within a distributed, cross-functional organization
- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries
- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals
- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously
- Strong business written and spoken communication abilities
Preferred Qualifications
- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills
- Proven ability to influence others internally and externally
- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities
- Solid understanding of Internet business models and web technologies
- Ability to build and maintain a network of relationships which facilitate deal flow
- Passion for big challenges
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Business Development Manager,Business Development,Premium Support
London, London
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.
Key job responsibilities
Customer & Market Engagement:
Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
Solution Adoption & Expansion:
Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
Data-Driven Strategy & ROI Analysis:
Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
Commercial Innovation & Experimentation:
Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
Field & Partner Enablement:
Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
Sales & Business Development Execution:
Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.
AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.
Key job responsibilities
Customer & Market Engagement:
Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).
Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.
Solution Adoption & Expansion:
Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.
Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.
Data-Driven Strategy & ROI Analysis:
Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.
Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.
Estimate the ROI of Support investments and design initiatives to maximize business outcomes.
Commercial Innovation & Experimentation:
Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.
Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.
Field & Partner Enablement:
Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.
In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.
Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.
Sales & Business Development Execution:
Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.
Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- 6 + years of experience in a role focused on creating and implementing organizational strategies.
- Bachelor's degree
Preferred Qualifications
- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
9