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Customer Service Representative
Posted today
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Job Description
Customer Service Representative
Job Location: Poole, Dorset
Job Type: Permanent
Salary: £25,000 - £27,000 per annum, depending on experience
Hours: Monday – Thursday 8.15am – 4.45pm & Friday 8.15am – 3pm
Benefits: 20 days holiday plus bank holidays + 3 days extra for Christmas shutdown, pension, free onsite parking, excellent working environment
One of the UK’s largest suppliers of engineered products are looking to add to their team by recruiting for a Customer Service Representative on a permanent basis to join their friendly, busy and hardworking team based in Poole.
Within this role your duties will include but are not limited to;
- Dealing with inbound customer enquiries li>Monitoring sales order inbox and processing customer order requests
- Preparing and sending out customer quotations, then following up
- Keeping customers up to date on orders progress & delivery timescales
- Liaising with customers to find out about any upcoming projects and advising of any offers/promotions
- Maintaining accurate records
- Supporting the business development team with administration tasks
The successful applicant will possess the following:
- Previous Customer Service experience within an office environment
- Strives to consistently provide high levels of customer satisfaction
- Confident and proactive telephone manner
- PC literate with experience of Microsoft applications
- A team player that can work on own initiative
- Ability to work to tight timescales
For more information, please apply with a full CV and covering letter by email or call our Recruitment Team on (phone number removed).
Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.
Keywords; customer service; sales administrator; order processor; order processing; customer support; sales; business development; Poole; Dorset; Bournemouth; Wareham; Christchurch; Ferndown; Wimborne; Holton heath; Verwood; Branksome; Parkstone; tower park; Nuffield; Bearwood; west howe; Lansdowne; Boscombe; Southbourne; Pokesdown; ashley cross; lower Parkstone; Dorchester; Upton; Hamworthy; Creekmoor
Customer Service Administrator
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Job Opportunity: Sales Administrator
Location: Poole
Salary: up to 24,495 DOE
Are you a detail-oriented, organised individual with a passion for providing excellent customer service? We are looking for a Sales Administrator to join our clients dynamic sales team!
Key Responsibilities:
- Accurately process sales orders
- Handle customer inquiries through telephone, email, and webchat
- Manage daily email correspondence and answer inbound calls, serving as the go-to contact for customers.
- Proactively reach out to customers about quotes, order issues, or aftercare needs.
- Log customer feedback and issues to maintain accurate records.
- Recommend additional products during telephone orders to boost sales.
- Work closely with marketing and warehouse teams to ensure smooth processes.
What We're Looking For:
- Strong organisational and multitasking skills
- Excellent attention to detail
- Effective communication skills, both written and verbal
- Ability to thrive in a fast-paced environment
This role offers a supportive team, opportunities to enhance your customer service and sales skills, and the chance to contribute to a growing organisation. If you're ready to make an impact and take your career to the next level, we'd love to hear from you!
Customer Service Executive
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Salary: £12.27 P/H on weekdays with a higher weekend rate of £3.42 - 4.50 per hour
Hours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota
You will be required to work 1 in 4 weekends on a rota
Location: Ferndown, Dorset.- Hybrid is an option after training
Dynamite Recruitment are looking for an experienced, Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset
As a Customer Service Executive, your responsibilities will be:
- Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times )
- Scheduling/cancelling appointments, across multiple diaries.
- Updating information on behalf of clients.
- Managing basic customer queries.
- Completing general administration
- Call centre experience/ Call Handling/ Receptionist experience is required
- Receptionist experience, preferably from a medical setting but not essential
- Strong organisational skills.
- Computer/IT savvy.
- Able to manage a heavy workload.
- Previous experience within the medical industry would be beneficial but not essential
To be considered, please submit your CV or contact Fran Curtis
Customer Service Executive
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Location: Christchurch - hybrid options available after probation.
Salary: £26,210 starting salary, with an opportunity for this to rise to over £30,300.
Benefits include:
- Free on-site parking
- Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.
- Consistent development and growth opportunities.
- Consistent salary increases.
- Free annual travel insurance (subject to qualifying criteria)
- Discount on your home and motor insurance.
- Salary supplements for using an additional language.
- Annual Bonus scheme of approx. 5%
- Fully equipped gym and other social club facilities.
- Hybrid working.
Hours : FULL TIME hours, working on a rota basis.
Monday to Friday between the hours of 8AM-6.15PM.
(1 in 6) Saturdays between the hours of 8AM-4.30PM.
Dynamite Recruitment is working alongside an internationally recognised company, that is looking for confident Customer Service Executive to join their Claims team on a permanent basis.
As a Customer Service Executive/Claims Handler you will be responsible for the following tasks.
- Receive in-coming correspondence and calls from customers, clients and third parties relating to insurance claims.
- Managing a portfolio of claims, where you will be responsible for assisting customers from the initial point of contact through to completion.
- Ensure all relevant information is captured and updated on the system for each customer.
- Accurately assess claims in line with policy terms and conditions.
- Pay valid claims quickly without unnecessary delay.
- Ensure customers who aren't covered are informed at the first opportunity.
- Assess and raise awareness of any fraudulent activity.
- To empathise with customers and ensure that you are there to support them at a very challenging time.
- Carry out calculations to ensure accurate payments are made to customers on behalf of their insurance provider (including using exchange rate information)
- Liaise with 3rd parties in relation to resolving queries and process claims, recover money where possible.
- Ensure all documentation relating to a case is attained and uploaded both timely and accurately.
- Input data to a claims management system with a high level of accuracy.
- Previous experience within a customer service role is required (this can be within retail, hospitality, call centre, etc.)
- High levels of personal resilience.
- Must be able to multi-task.
- First-class verbal and written communication skills
- Must be comfortable with navigating computer systems (full training will be given)
- High levels of pro-activity; good organisation and planning skills
- Great team player.
- An ability to stay calm, confident and focussed while handling high numbers of incoming calls.
- The ability to reassure others and display high levels of empathy.
- Competent at using complex computer systems.
- Numerate and able to understand and process information quickly.
- Literate with the ability to tailor communication suitable for the appropriate audience.
- High levels of attention to detail.
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Sales/Customer Service
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Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.
Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales advisors and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Sales/Customer Service
Posted 3 days ago
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.
Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales advisors and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Job Location: Poole, Dorset
Job Type: Permanent
Salary: £25,000 - £27,000 per annum, depending on experience
Hours: Monday Thursday 8.15am 4.45pm & Friday 8.15am 3pm
Benefits: 20 days holiday plus bank holidays + 3 days extra for Christmas shutdown, pension, free onsite parking, excellent working environment
One of the UKs largest suppliers of engineered products are looki.
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