1531 Tesco jobs in Yate

• To undertake incoming and outbound call activity on allocated products to meet and/ or exceed daily targets
• To deliver on conversion metrics defined for both inbound and outbound calls
• Ensure that all inbound or outbound calls are answered to agreed service levels, within TCF parameters and to quality standards
• Utilise communication and negotiation techniques and skills to clearly explain the features and benefits of our products, ensuring that every customer receives world class customer service
• Maintain accurate and detailed records of all customer contact to ensure that all policy documentation is distributed to clients in accordance with business procedures
• To acquire, maintain and record an accurate level of appropriate product and regulatory knowledge and skill as is appropriate for the role.
• To ensure that all statutory and company regulations are followed to protect clients, colleagues and the business interests of the company.
• Adhere to the contents of the Operating Procedure Manual and Business Unit Supplemental Operating Procedure Manual at all times
• Ensure the Thistle TCF principals are fully understood and applied across all customers
• Monitor attainment of targets as outlined on performance appraisal and during 121 sessions with manager
• Carry out any additional duties as agreed with your Line Manager

• Competitive salary and benefits package
• Flexible working and holiday options
• Pension, enhanced parental leave, and life insurance
• Discounts on technology, travel, and leisure
• Learning and development opportunities
• Volunteering and charity support days
• Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Customer service Manager

32,000 to 35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays

A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working and leading a team of 3, having close working relationships with further departments, this customer service manager opportunity will see you :

• Leading the customer services team to deliver exceptional customer services to clients
• Oversee all aspects of customer services operations
• Drive continuous improvements within the department
• Ensuring that customer services standards are upheld,, KPIS are met and process's within the team are upheld
• General department reporting for senior management
• Managing escalated customer queries and resolving

The successful customer service manager will have a need to hold :

• Team Leadership experience in supporting, leading, developing and being a mentor to a customer services team
• Customer services excellence focused
• Experienced in performance monitoring
• Process improvement experienced
• E-commerce platforms experience would be beneficial
• Holding ERP and CRM systems user experience

This customer service manager role would be the ideal role for someone who has worked as a customer services team leader, customer services manager or within a senior customer services role. If you are looking for an opportunity to grow, an opportunity to step up in your career or continue at a managers level, don't miss out on this fantastic opportunity.

This is an exciting opportunity to join a team orientated business with continued drive to further grow. As the customer service manager, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards.

Benefits include :

• Fantastic salary of 32,000 to 35,000 per annum
• Full time working hours
• Free Lunch, daily
• Profit Share Bonus
• 23 days Holiday plus Bank Holidays
• On site Parking with free electric car charging
• No bank holidays, No weekends
• Modern office Environment

Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed).

You can also apply directly to (url removed)

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Pure Staff Ltd are currently recruiting for a Customer Service Administrator, working for a Chemical wholesaler based in Cheltenham.

This is a fantastic opportunity for individuals to join a well-knit team as a Customer Service Administrator

Duties for this Customer Service Administrator role are as follows:

• Respond promptly and professionally to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products, services, and policies
• Handle customer complaints or concerns with empathy and efficiency, aiming for first-contact resolution
• Process orders, forms, applications, and requests accurately
• Follow up with customers to ensure satisfaction and resolve outstanding issues
• Maintain detailed and accurate records of customer interactions
• Collaborate with team members and other departments to address customer needs
• Stay up to date on product knowledge and company procedures
• Meet or exceed performance targets and service quality standards
• Identify opportunities to improve customer service processes and suggest solutions

Hours of work for this Customer Service Administrator Role:

Monday -Friday

09:00 - 17:00

Pay for this Customer Service Administrator Role is 13.74ph

This role is a temporary to permanent role for the right candidate. You will be based in Cheltenham.

- Free onsite parking

- 28 days per annum annual leave (pro rata)

- Weekly pay and payslips viewable through an online portal

- Pension auto-enrolment

- Local agency with experienced consultants who are here to help you

Pure Staff has partnered with a leading perks scheme to offer temporary workers exclusive discounts and savings on big and small purchases. Offers are subject to change but generally include electronics, travel, clothing, home & entertainment, and fitness & wellbeing. You'll receive an invitation for free access once you've received your first payment so you can start enjoying your perks right away!

Please call Pure Staff Worcester on (phone number removed) and speak to the industrial team today or CLICK APPLY now !