415 Testing Assistant jobs in the United Kingdom
Quality Assurance Assistant
Thirsk, Yorkshire and the Humber
Cargill
Posted 14 days ago
Job Viewed
Job Description
Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargill's animal nutrition and health business, where we improve animal lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.
**Job Purpose and Impact**
The Quality Assurance Assistant will Support the FSQR manager in the daily duties in order to ensure compliance is aligned to regulatory, accreditation, Cargill feed safety standards and customer requirements.
**Key Accountabilities**
+ Responsible for the management and maintanance of the testing surveillance program, including interpretation of result and addressing non-conformance
+ Supporting production in the assessment and positive release of raw materials
+ Providing relavant data for KPI reporting
+ Assist in investigation relating to non-conformance and customer complaints, applying root cause analysis, implementing and monitoring preventive actions
+ Act as Deputy for the FSQR Manager
+ Promote food or product safety awareness across the factory to develop the competencies of plant professionals and assist others in topics related to food or product safety, hazard analysis and critical control points
+ Assist others on topics related to food or product safety by training, coaching and mentoring new team members on food or product safety procedures
+ Assisting in the updating of specific QMS procedures
+ Assist in the completion of internal and external, safety and quality audits including closing gaps in production and maintenance across a location with moderate complexity and identify and proactively address basic risk areas
+ Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
+ Experience with Microsoft applications & SAP
+ Demonstrated work experience in a Laboratory (working with NIR, Mycotoxin testing equipment)
**Preferred Qualifications**
+ Demonstrated experience in food manufacturing
+ Ideally experience in third party audits e.g UFAS, VDM, Local authority etc.
#LI-CH1
**Our Offer**
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
**Interested? Then make sure to send us your CV and cover letter in English today:**
**Follow us on LinkedIn:** ** is committed to being an inclusive employer. Click here to find out more
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargill's animal nutrition and health business, where we improve animal lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.
**Job Purpose and Impact**
The Quality Assurance Assistant will Support the FSQR manager in the daily duties in order to ensure compliance is aligned to regulatory, accreditation, Cargill feed safety standards and customer requirements.
**Key Accountabilities**
+ Responsible for the management and maintanance of the testing surveillance program, including interpretation of result and addressing non-conformance
+ Supporting production in the assessment and positive release of raw materials
+ Providing relavant data for KPI reporting
+ Assist in investigation relating to non-conformance and customer complaints, applying root cause analysis, implementing and monitoring preventive actions
+ Act as Deputy for the FSQR Manager
+ Promote food or product safety awareness across the factory to develop the competencies of plant professionals and assist others in topics related to food or product safety, hazard analysis and critical control points
+ Assist others on topics related to food or product safety by training, coaching and mentoring new team members on food or product safety procedures
+ Assisting in the updating of specific QMS procedures
+ Assist in the completion of internal and external, safety and quality audits including closing gaps in production and maintenance across a location with moderate complexity and identify and proactively address basic risk areas
+ Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
+ Experience with Microsoft applications & SAP
+ Demonstrated work experience in a Laboratory (working with NIR, Mycotoxin testing equipment)
**Preferred Qualifications**
+ Demonstrated experience in food manufacturing
+ Ideally experience in third party audits e.g UFAS, VDM, Local authority etc.
#LI-CH1
**Our Offer**
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
**Interested? Then make sure to send us your CV and cover letter in English today:**
**Follow us on LinkedIn:** ** is committed to being an inclusive employer. Click here to find out more
This advertiser has chosen not to accept applicants from your region.
0
Graduate Quality Assurance Assistant
WS13 8NF Lichfield, West Midlands
Agrial
Posted today
Job Viewed
Job Description
Graduate Quality Assurance Assistant
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
We have an exciting opportunity for a QA Assistant, perfect for a recent Food Science or Science Graduate or for an experienced professional, to join us at Florette in Lichfield, WS1.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Quality Assurance Assistant, Go.Compare
Cardiff, Wales
Future Publishing
Posted 566 days ago
Job Viewed
Job Description
Are you passionate about ensuring customers receive an excellent service? Do you have a knack for spotting the little things that make a big difference? We're on the lookout for a Customer Service Quality Assurance Assistant to join our team.
What you’ll be doing…
As a Quality Assurance Assistant, you will ensure excellent service is provided to customers by monitoring the work of the team to ensure they adhere to company, FCA and other regulatory processes and procedures. You will also help with coaching existing team members to improve their performance and ensure knowledge is maintained.
- Monitoring Interactions: You will listen to or review customer service interactions, including phone calls, emails and reviews websites.
- Providing Feedback: QA agents offer constructive feedback to customer service representatives based on their evaluations. This feedback aims to highlight areas of strength and areas that need improvement.
- Identifying Trends: By analysing trends and patterns in customer interactions, you will provide insights to improve processes, update training materials, or suggest changes in policies to enhance overall customer satisfaction.
Experience that will put you ahead of the curve…
- Experience working within a quality assurance role or similar experience gained through work experience.
- Insurance Industry/Financial Services Knowledge or experience.
- Knowledge of FCA/Ombudsman regulations.
- Being proactive with excellent organisational and time management skills.
- Experience working to deadlines and SLA’s.
- Excellent communication and written skills.
What's in it for you…
We have a number of awesome perks available to our staff. We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed in to one finite area but get the opportunity to develop a wide range of skills and experience
And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.
Internal Job Family P7
The expected range for this role is £25,000 - £28,000
This is a Hybrid role from our Cardiff Office, working three days from the office, two from home.
Who are we…
We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.
Our Future, Our Responsibility - Inclusion and Diversity at Future
We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness. Find out more about Our Future, Our Responsibility on our website.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!
#LI-NG1
This advertiser has chosen not to accept applicants from your region.
2
Assistant Vice President Credit Quality Assurance Manager
London, London
MUFG
Posted 7 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the worldu2019s leading financial groups with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFGu2019s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The groupu2019s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
EMEA Internal Audit Office (EIAO), as the Banku2019s third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Banku2019s objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
The main purpose of the Credit Quality Assurance (CQA) Manager role is to lead the delivery of Credit Quality Assurance (CQA) deliverables across the regional portfolio. This is by its nature, a relatively small team of experienced, technical subject matter experts. The role therefore requires the person to:
Demonstrate technical Credit Assurance capability in order to maintain oversight by the CQA team particularly when assessing scope, evaluating and validating credit decisioning and reporting issues in a constructive manner.
Support the execution to the required standards of all CQA deliverables including assurance provided to support items including the Credit Rating Audit Committee governance process in Tokyo, assessment and review of the Banks quarterly provision booking requirements, credit risk ongoing monitoring and risk assessment programmes and the risk based credit quality thematic reviews - conducted based upon sector, business unit or risk theme (during the course of FY21/22, there were 136 individual obligor files assessed within the scope of the various credit quality assurance reviews representing c.31% coverage of the EMEA portfolio by exposure).
Support the Head of Audit CIRB & CQA and CQA SeniorManagers in developing and implementing the CQA strategy in conjunction with global CQA leadership. Including ownership for assigned individual global credit portfolio coverage strategies.
This includes the following role expectations:
The CQA Manager will have strong subject matter expertise in credit risk assessment and analysis, capable of independently identifying and assessing the effectiveness of 1st and 2nd line analysis, judgements and decisions and raising constructive reporting.
They will support the delivery of the full portfolio of CQA reviews/engagements, ensuring all elements of planning execution and reporting are achieved to required quality standards and deliver on time within approved budgets and KPIu2019s.
They will support review and challenge for the assessment of the appropriateness and effectiveness of credit risk management of obligors in a variety of sectors/ regions and opine on the accuracy and timeliness of internal ratings, as well as, the identification and management of facility risks by the 1st and 2nd line of defence.
They will support the implementation of the strategic improvement plan for EMEA CQA in conjunction with global CQA leadership.
Support the development of constructive relationships with assigned stakeholders and undertake continuous monitoring of assigned credit portfolio(s) and report on the results ensuring a proactive, transparent and impactful approach to the monitoring of credit risk and escalation of issues. In addition, drive the improvement of the control environment in respective areas by effective influencing as an independent respected voice.
Provide oversight and be a key point of contact for Credit Risk Assessments for assigned Auditable Entities (AE) focusing on the inherent risk and control environment factors which drive the residual risk for each AE.
**KEY RESPONSIBILITIES**
**People:**
The CQA Manager will be required to influence and negotiate with counterparts across EIA and globally to execute audit assurance.
As a CQA Manager, high leadership standards are expected across the wider global function and bank and the role holders will be required to act as role-models and support other EMEA-wide initiatives.
CQA Managers will also be required to support non-u2018BAUu2019 strategic initiatives.
CQA Managers are expected to play a lead role in team meetings and be proactive in identifying issues in the department and managing them.
**Planning:**
Are expected to utilise their subject matter expertise, knowledge of the business, continuous monitoring intelligence and wider industry knowledge to complete the risk assessments applied to the universe.
Will be responsible for the development of strategy and approach papers for entities and risks within their teamu2019s portfolio.
They are expected to improve risk coverage (within their specialist areas in particular, but not limited to this) on a global basis e.g. support thematic coverage globally.
**Product:**
CQA Managers must demonstrate accountability and ownership for all aspects of their portfolio.
CQA Managers are responsible for the delivery of CQA engagements assigned to them. They must demonstrate at all times a commitment to setting a risk based scope and delivering the work on time, completing all deliverables within Department KPIu2019s (including CQA deliverables, issue validation, data quality etc).
Have the ability to occasionally lead a portfolio of CQA engagements, which must demonstrate appropriate coverage of the key risks and meet all Quality Assurance standards.
Provide high quality impactful audit opinions based on the scope of work within their portion which is value adding for stakeholders (Board/ Audit Committee/ Executive Management and their Businesses).
Deliver continuous monitoring assignments for agreed entities, supporting their Head of Audit.
Issue Management must be maintained to the required standards and delivered on time versus Department KPIu2019s.
The role holders will contribute to the department meeting the required Quality standards and are expected to lead and champion audit methodology implementation.
**Position:**
The CQA Manager position will be a contributing representative for the Department on a global basis.
Attend Bank forums when the Head of Audit is unable to attend or when delegated within their teamu2019s portfolio.
Lead relationships with key business staff and auditees within their teamu2019s portfolio.
**Professional Practices:**
Take ownership of or support strategic developments within EIA and assist the global internal audit function on this agenda.
**WORK EXPERIENCE**
Essential:
Significant and demonstrable experience of delivering a portfolio of work in Credit Assurance including leading and managing teams to achieve quality and timely results.
Demonstrable experience of working closely with peers and relevant subject matter experts to achieve full audit coverage of a diverse portfolio ensuring appropriate resource and skills are assigned to relevant risks.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
Higher education or equivalent industry experience within Audit.
The person should understand regulatory requirements and minimum standards as they apply to MUFGu2019s key activities with a particular focus on Corporate and Investment Banking.
Strong acumen regarding auditing methods and industry practices. A strong understanding of finance and risk management within banking.
An excellent communicator, the role-holder will be required to have appropriate gravitas, presence and business acumen to interact easily with senior management and influence effective and timely outcomes.
Global perspective, demonstrating inclusiveness through an appreciation of different perspectives and diversity.
A passion for leading people and being driven to be part of a high performing team is a must.
**Education / Qualifications:**
Preferred:
Bacheloru2019s degree and relevant professional qualifications are preferred. Alternatively candidates with exceptional experience may be considered if they have no relevant educational qualifications.
**PERSONAL REQUIREMENTS**
Excellent written and verbal communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
Ability to project manage
The ability to operate with urgency and prioritise work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills
A confident approach, with the ability to provide clear direction to your team
Excellent managerial experience
The ability to manage a high performing team
A strategic approach, with the ability to motivate your team
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entityu2019s performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the worldu2019s leading financial groups with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFGu2019s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The groupu2019s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
EMEA Internal Audit Office (EIAO), as the Banku2019s third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Banku2019s objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
The main purpose of the Credit Quality Assurance (CQA) Manager role is to lead the delivery of Credit Quality Assurance (CQA) deliverables across the regional portfolio. This is by its nature, a relatively small team of experienced, technical subject matter experts. The role therefore requires the person to:
Demonstrate technical Credit Assurance capability in order to maintain oversight by the CQA team particularly when assessing scope, evaluating and validating credit decisioning and reporting issues in a constructive manner.
Support the execution to the required standards of all CQA deliverables including assurance provided to support items including the Credit Rating Audit Committee governance process in Tokyo, assessment and review of the Banks quarterly provision booking requirements, credit risk ongoing monitoring and risk assessment programmes and the risk based credit quality thematic reviews - conducted based upon sector, business unit or risk theme (during the course of FY21/22, there were 136 individual obligor files assessed within the scope of the various credit quality assurance reviews representing c.31% coverage of the EMEA portfolio by exposure).
Support the Head of Audit CIRB & CQA and CQA SeniorManagers in developing and implementing the CQA strategy in conjunction with global CQA leadership. Including ownership for assigned individual global credit portfolio coverage strategies.
This includes the following role expectations:
The CQA Manager will have strong subject matter expertise in credit risk assessment and analysis, capable of independently identifying and assessing the effectiveness of 1st and 2nd line analysis, judgements and decisions and raising constructive reporting.
They will support the delivery of the full portfolio of CQA reviews/engagements, ensuring all elements of planning execution and reporting are achieved to required quality standards and deliver on time within approved budgets and KPIu2019s.
They will support review and challenge for the assessment of the appropriateness and effectiveness of credit risk management of obligors in a variety of sectors/ regions and opine on the accuracy and timeliness of internal ratings, as well as, the identification and management of facility risks by the 1st and 2nd line of defence.
They will support the implementation of the strategic improvement plan for EMEA CQA in conjunction with global CQA leadership.
Support the development of constructive relationships with assigned stakeholders and undertake continuous monitoring of assigned credit portfolio(s) and report on the results ensuring a proactive, transparent and impactful approach to the monitoring of credit risk and escalation of issues. In addition, drive the improvement of the control environment in respective areas by effective influencing as an independent respected voice.
Provide oversight and be a key point of contact for Credit Risk Assessments for assigned Auditable Entities (AE) focusing on the inherent risk and control environment factors which drive the residual risk for each AE.
**KEY RESPONSIBILITIES**
**People:**
The CQA Manager will be required to influence and negotiate with counterparts across EIA and globally to execute audit assurance.
As a CQA Manager, high leadership standards are expected across the wider global function and bank and the role holders will be required to act as role-models and support other EMEA-wide initiatives.
CQA Managers will also be required to support non-u2018BAUu2019 strategic initiatives.
CQA Managers are expected to play a lead role in team meetings and be proactive in identifying issues in the department and managing them.
**Planning:**
Are expected to utilise their subject matter expertise, knowledge of the business, continuous monitoring intelligence and wider industry knowledge to complete the risk assessments applied to the universe.
Will be responsible for the development of strategy and approach papers for entities and risks within their teamu2019s portfolio.
They are expected to improve risk coverage (within their specialist areas in particular, but not limited to this) on a global basis e.g. support thematic coverage globally.
**Product:**
CQA Managers must demonstrate accountability and ownership for all aspects of their portfolio.
CQA Managers are responsible for the delivery of CQA engagements assigned to them. They must demonstrate at all times a commitment to setting a risk based scope and delivering the work on time, completing all deliverables within Department KPIu2019s (including CQA deliverables, issue validation, data quality etc).
Have the ability to occasionally lead a portfolio of CQA engagements, which must demonstrate appropriate coverage of the key risks and meet all Quality Assurance standards.
Provide high quality impactful audit opinions based on the scope of work within their portion which is value adding for stakeholders (Board/ Audit Committee/ Executive Management and their Businesses).
Deliver continuous monitoring assignments for agreed entities, supporting their Head of Audit.
Issue Management must be maintained to the required standards and delivered on time versus Department KPIu2019s.
The role holders will contribute to the department meeting the required Quality standards and are expected to lead and champion audit methodology implementation.
**Position:**
The CQA Manager position will be a contributing representative for the Department on a global basis.
Attend Bank forums when the Head of Audit is unable to attend or when delegated within their teamu2019s portfolio.
Lead relationships with key business staff and auditees within their teamu2019s portfolio.
**Professional Practices:**
Take ownership of or support strategic developments within EIA and assist the global internal audit function on this agenda.
**WORK EXPERIENCE**
Essential:
Significant and demonstrable experience of delivering a portfolio of work in Credit Assurance including leading and managing teams to achieve quality and timely results.
Demonstrable experience of working closely with peers and relevant subject matter experts to achieve full audit coverage of a diverse portfolio ensuring appropriate resource and skills are assigned to relevant risks.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
Higher education or equivalent industry experience within Audit.
The person should understand regulatory requirements and minimum standards as they apply to MUFGu2019s key activities with a particular focus on Corporate and Investment Banking.
Strong acumen regarding auditing methods and industry practices. A strong understanding of finance and risk management within banking.
An excellent communicator, the role-holder will be required to have appropriate gravitas, presence and business acumen to interact easily with senior management and influence effective and timely outcomes.
Global perspective, demonstrating inclusiveness through an appreciation of different perspectives and diversity.
A passion for leading people and being driven to be part of a high performing team is a must.
**Education / Qualifications:**
Preferred:
Bacheloru2019s degree and relevant professional qualifications are preferred. Alternatively candidates with exceptional experience may be considered if they have no relevant educational qualifications.
**PERSONAL REQUIREMENTS**
Excellent written and verbal communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
Ability to project manage
The ability to operate with urgency and prioritise work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills
A confident approach, with the ability to provide clear direction to your team
Excellent managerial experience
The ability to manage a high performing team
A strategic approach, with the ability to motivate your team
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entityu2019s performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
This advertiser has chosen not to accept applicants from your region.
3
Assistant Vice President Credit Quality Assurance Manager
London, London
MUFG
Posted 7 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the worldu2019s leading financial groups with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFGu2019s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The groupu2019s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
EMEA Internal Audit Office (EIAO), as the Banku2019s third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Banku2019s objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
The main purpose of the Credit Quality Assurance (CQA) Manager role is to lead the delivery of Credit Quality Assurance (CQA) deliverables across the regional portfolio. This is by its nature, a relatively small team of experienced, technical subject matter experts. The role therefore requires the person to:
Demonstrate technical Credit Assurance capability in order to maintain oversight by the CQA team particularly when assessing scope, evaluating and validating credit decisioning and reporting issues in a constructive manner.
Support the execution to the required standards of all CQA deliverables including assurance provided to support items including the Credit Rating Audit Committee governance process in Tokyo, assessment and review of the Banks quarterly provision booking requirements, credit risk ongoing monitoring and risk assessment programmes and the risk based credit quality thematic reviews - conducted based upon sector, business unit or risk theme (during the course of FY21/22, there were 136 individual obligor files assessed within the scope of the various credit quality assurance reviews representing c.31% coverage of the EMEA portfolio by exposure).
Support the Head of Audit CIRB & CQA and CQA SeniorManagers in developing and implementing the CQA strategy in conjunction with global CQA leadership. Including ownership for assigned individual global credit portfolio coverage strategies.
This includes the following role expectations:
The CQA Manager will have strong subject matter expertise in credit risk assessment and analysis, capable of independently identifying and assessing the effectiveness of 1st and 2nd line analysis, judgements and decisions and raising constructive reporting.
They will support the delivery of the full portfolio of CQA reviews/engagements, ensuring all elements of planning execution and reporting are achieved to required quality standards and deliver on time within approved budgets and KPIu2019s.
They will support review and challenge for the assessment of the appropriateness and effectiveness of credit risk management of obligors in a variety of sectors/ regions and opine on the accuracy and timeliness of internal ratings, as well as, the identification and management of facility risks by the 1st and 2nd line of defence.
They will support the implementation of the strategic improvement plan for EMEA CQA in conjunction with global CQA leadership.
Support the development of constructive relationships with assigned stakeholders and undertake continuous monitoring of assigned credit portfolio(s) and report on the results ensuring a proactive, transparent and impactful approach to the monitoring of credit risk and escalation of issues. In addition, drive the improvement of the control environment in respective areas by effective influencing as an independent respected voice.
Provide oversight and be a key point of contact for Credit Risk Assessments for assigned Auditable Entities (AE) focusing on the inherent risk and control environment factors which drive the residual risk for each AE.
**KEY RESPONSIBILITIES**
**People:**
The CQA Manager will be required to influence and negotiate with counterparts across EIA and globally to execute audit assurance.
As a CQA Manager, high leadership standards are expected across the wider global function and bank and the role holders will be required to act as role-models and support other EMEA-wide initiatives.
CQA Managers will also be required to support non-u2018BAUu2019 strategic initiatives.
CQA Managers are expected to play a lead role in team meetings and be proactive in identifying issues in the department and managing them.
**Planning:**
Are expected to utilise their subject matter expertise, knowledge of the business, continuous monitoring intelligence and wider industry knowledge to complete the risk assessments applied to the universe.
Will be responsible for the development of strategy and approach papers for entities and risks within their teamu2019s portfolio.
They are expected to improve risk coverage (within their specialist areas in particular, but not limited to this) on a global basis e.g. support thematic coverage globally.
**Product:**
CQA Managers must demonstrate accountability and ownership for all aspects of their portfolio.
CQA Managers are responsible for the delivery of CQA engagements assigned to them. They must demonstrate at all times a commitment to setting a risk based scope and delivering the work on time, completing all deliverables within Department KPIu2019s (including CQA deliverables, issue validation, data quality etc).
Have the ability to occasionally lead a portfolio of CQA engagements, which must demonstrate appropriate coverage of the key risks and meet all Quality Assurance standards.
Provide high quality impactful audit opinions based on the scope of work within their portion which is value adding for stakeholders (Board/ Audit Committee/ Executive Management and their Businesses).
Deliver continuous monitoring assignments for agreed entities, supporting their Head of Audit.
Issue Management must be maintained to the required standards and delivered on time versus Department KPIu2019s.
The role holders will contribute to the department meeting the required Quality standards and are expected to lead and champion audit methodology implementation.
**Position:**
The CQA Manager position will be a contributing representative for the Department on a global basis.
Attend Bank forums when the Head of Audit is unable to attend or when delegated within their teamu2019s portfolio.
Lead relationships with key business staff and auditees within their teamu2019s portfolio.
**Professional Practices:**
Take ownership of or support strategic developments within EIA and assist the global internal audit function on this agenda.
**WORK EXPERIENCE**
Essential:
Significant and demonstrable experience of delivering a portfolio of work in Credit Assurance including leading and managing teams to achieve quality and timely results.
Demonstrable experience of working closely with peers and relevant subject matter experts to achieve full audit coverage of a diverse portfolio ensuring appropriate resource and skills are assigned to relevant risks.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
Higher education or equivalent industry experience within Audit.
The person should understand regulatory requirements and minimum standards as they apply to MUFGu2019s key activities with a particular focus on Corporate and Investment Banking.
Strong acumen regarding auditing methods and industry practices. A strong understanding of finance and risk management within banking.
An excellent communicator, the role-holder will be required to have appropriate gravitas, presence and business acumen to interact easily with senior management and influence effective and timely outcomes.
Global perspective, demonstrating inclusiveness through an appreciation of different perspectives and diversity.
A passion for leading people and being driven to be part of a high performing team is a must.
**Education / Qualifications:**
Preferred:
Bacheloru2019s degree and relevant professional qualifications are preferred. Alternatively candidates with exceptional experience may be considered if they have no relevant educational qualifications.
**PERSONAL REQUIREMENTS**
Excellent written and verbal communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
Ability to project manage
The ability to operate with urgency and prioritise work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills
A confident approach, with the ability to provide clear direction to your team
Excellent managerial experience
The ability to manage a high performing team
A strategic approach, with the ability to motivate your team
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entityu2019s performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the worldu2019s leading financial groups with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFGu2019s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The groupu2019s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
EMEA Internal Audit Office (EIAO), as the Banku2019s third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Banku2019s objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
The main purpose of the Credit Quality Assurance (CQA) Manager role is to lead the delivery of Credit Quality Assurance (CQA) deliverables across the regional portfolio. This is by its nature, a relatively small team of experienced, technical subject matter experts. The role therefore requires the person to:
Demonstrate technical Credit Assurance capability in order to maintain oversight by the CQA team particularly when assessing scope, evaluating and validating credit decisioning and reporting issues in a constructive manner.
Support the execution to the required standards of all CQA deliverables including assurance provided to support items including the Credit Rating Audit Committee governance process in Tokyo, assessment and review of the Banks quarterly provision booking requirements, credit risk ongoing monitoring and risk assessment programmes and the risk based credit quality thematic reviews - conducted based upon sector, business unit or risk theme (during the course of FY21/22, there were 136 individual obligor files assessed within the scope of the various credit quality assurance reviews representing c.31% coverage of the EMEA portfolio by exposure).
Support the Head of Audit CIRB & CQA and CQA SeniorManagers in developing and implementing the CQA strategy in conjunction with global CQA leadership. Including ownership for assigned individual global credit portfolio coverage strategies.
This includes the following role expectations:
The CQA Manager will have strong subject matter expertise in credit risk assessment and analysis, capable of independently identifying and assessing the effectiveness of 1st and 2nd line analysis, judgements and decisions and raising constructive reporting.
They will support the delivery of the full portfolio of CQA reviews/engagements, ensuring all elements of planning execution and reporting are achieved to required quality standards and deliver on time within approved budgets and KPIu2019s.
They will support review and challenge for the assessment of the appropriateness and effectiveness of credit risk management of obligors in a variety of sectors/ regions and opine on the accuracy and timeliness of internal ratings, as well as, the identification and management of facility risks by the 1st and 2nd line of defence.
They will support the implementation of the strategic improvement plan for EMEA CQA in conjunction with global CQA leadership.
Support the development of constructive relationships with assigned stakeholders and undertake continuous monitoring of assigned credit portfolio(s) and report on the results ensuring a proactive, transparent and impactful approach to the monitoring of credit risk and escalation of issues. In addition, drive the improvement of the control environment in respective areas by effective influencing as an independent respected voice.
Provide oversight and be a key point of contact for Credit Risk Assessments for assigned Auditable Entities (AE) focusing on the inherent risk and control environment factors which drive the residual risk for each AE.
**KEY RESPONSIBILITIES**
**People:**
The CQA Manager will be required to influence and negotiate with counterparts across EIA and globally to execute audit assurance.
As a CQA Manager, high leadership standards are expected across the wider global function and bank and the role holders will be required to act as role-models and support other EMEA-wide initiatives.
CQA Managers will also be required to support non-u2018BAUu2019 strategic initiatives.
CQA Managers are expected to play a lead role in team meetings and be proactive in identifying issues in the department and managing them.
**Planning:**
Are expected to utilise their subject matter expertise, knowledge of the business, continuous monitoring intelligence and wider industry knowledge to complete the risk assessments applied to the universe.
Will be responsible for the development of strategy and approach papers for entities and risks within their teamu2019s portfolio.
They are expected to improve risk coverage (within their specialist areas in particular, but not limited to this) on a global basis e.g. support thematic coverage globally.
**Product:**
CQA Managers must demonstrate accountability and ownership for all aspects of their portfolio.
CQA Managers are responsible for the delivery of CQA engagements assigned to them. They must demonstrate at all times a commitment to setting a risk based scope and delivering the work on time, completing all deliverables within Department KPIu2019s (including CQA deliverables, issue validation, data quality etc).
Have the ability to occasionally lead a portfolio of CQA engagements, which must demonstrate appropriate coverage of the key risks and meet all Quality Assurance standards.
Provide high quality impactful audit opinions based on the scope of work within their portion which is value adding for stakeholders (Board/ Audit Committee/ Executive Management and their Businesses).
Deliver continuous monitoring assignments for agreed entities, supporting their Head of Audit.
Issue Management must be maintained to the required standards and delivered on time versus Department KPIu2019s.
The role holders will contribute to the department meeting the required Quality standards and are expected to lead and champion audit methodology implementation.
**Position:**
The CQA Manager position will be a contributing representative for the Department on a global basis.
Attend Bank forums when the Head of Audit is unable to attend or when delegated within their teamu2019s portfolio.
Lead relationships with key business staff and auditees within their teamu2019s portfolio.
**Professional Practices:**
Take ownership of or support strategic developments within EIA and assist the global internal audit function on this agenda.
**WORK EXPERIENCE**
Essential:
Significant and demonstrable experience of delivering a portfolio of work in Credit Assurance including leading and managing teams to achieve quality and timely results.
Demonstrable experience of working closely with peers and relevant subject matter experts to achieve full audit coverage of a diverse portfolio ensuring appropriate resource and skills are assigned to relevant risks.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
Higher education or equivalent industry experience within Audit.
The person should understand regulatory requirements and minimum standards as they apply to MUFGu2019s key activities with a particular focus on Corporate and Investment Banking.
Strong acumen regarding auditing methods and industry practices. A strong understanding of finance and risk management within banking.
An excellent communicator, the role-holder will be required to have appropriate gravitas, presence and business acumen to interact easily with senior management and influence effective and timely outcomes.
Global perspective, demonstrating inclusiveness through an appreciation of different perspectives and diversity.
A passion for leading people and being driven to be part of a high performing team is a must.
**Education / Qualifications:**
Preferred:
Bacheloru2019s degree and relevant professional qualifications are preferred. Alternatively candidates with exceptional experience may be considered if they have no relevant educational qualifications.
**PERSONAL REQUIREMENTS**
Excellent written and verbal communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
Ability to project manage
The ability to operate with urgency and prioritise work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills
A confident approach, with the ability to provide clear direction to your team
Excellent managerial experience
The ability to manage a high performing team
A strategic approach, with the ability to motivate your team
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entityu2019s performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
This advertiser has chosen not to accept applicants from your region.
4
Assistant Vice President Credit Quality Assurance Manager
London, London
MUFG
Posted 14 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the world's leading financial groups with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
EMEA Internal Audit Office (EIAO), as the Bank's third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
The main purpose of the Credit Quality Assurance (CQA) Manager role is to lead the delivery of Credit Quality Assurance (CQA) deliverables across the regional portfolio. This is by its nature, a relatively small team of experienced, technical subject matter experts. The role therefore requires the person to:
+ Demonstrate technical Credit Assurance capability in order to maintain oversight by the CQA team particularly when assessing scope, evaluating and validating credit decisioning and reporting issues in a constructive manner.
+ Support the execution to the required standards of all CQA deliverables including assurance provided to support items including the Credit Rating Audit Committee governance process in Tokyo, assessment and review of the Banks quarterly provision booking requirements, credit risk ongoing monitoring and risk assessment programmes and the risk based credit quality thematic reviews - conducted based upon sector, business unit or risk theme (during the course of FY21/22, there were 136 individual obligor files assessed within the scope of the various credit quality assurance reviews representing c.31% coverage of the EMEA portfolio by exposure).
+ Support the Head of Audit CIRB & CQA and CQA SeniorManagers in developing and implementing the CQA strategy in conjunction with global CQA leadership. Including ownership for assigned individual global credit portfolio coverage strategies.
This includes the following role expectations:
+ The CQA Manager will have strong subject matter expertise in credit risk assessment and analysis, capable of independently identifying and assessing the effectiveness of 1st and 2nd line analysis, judgements and decisions and raising constructive reporting.
+ They will support the delivery of the full portfolio of CQA reviews/engagements, ensuring all elements of planning execution and reporting are achieved to required quality standards and deliver on time within approved budgets and KPI's.
+ They will support review and challenge for the assessment of the appropriateness and effectiveness of credit risk management of obligors in a variety of sectors/ regions and opine on the accuracy and timeliness of internal ratings, as well as, the identification and management of facility risks by the 1st and 2nd line of defence.
+ They will support the implementation of the strategic improvement plan for EMEA CQA in conjunction with global CQA leadership.
+ Support the development of constructive relationships with assigned stakeholders and undertake continuous monitoring of assigned credit portfolio(s) and report on the results ensuring a proactive, transparent and impactful approach to the monitoring of credit risk and escalation of issues. In addition, drive the improvement of the control environment in respective areas by effective influencing as an independent respected voice.
+ Provide oversight and be a key point of contact for Credit Risk Assessments for assigned Auditable Entities (AE) focusing on the inherent risk and control environment factors which drive the residual risk for each AE.
**KEY RESPONSIBILITIES**
**People:**
+ The CQA Manager will be required to influence and negotiate with counterparts across EIA and globally to execute audit assurance.
+ As a CQA Manager, high leadership standards are expected across the wider global function and bank and the role holders will be required to act as role-models and support other EMEA-wide initiatives.
+ CQA Managers will also be required to support non-'BAU' strategic initiatives.
+ CQA Managers are expected to play a lead role in team meetings and be proactive in identifying issues in the department and managing them.
**Planning:**
+ Are expected to utilise their subject matter expertise, knowledge of the business, continuous monitoring intelligence and wider industry knowledge to complete the risk assessments applied to the universe.
+ Will be responsible for the development of strategy and approach papers for entities and risks within their team's portfolio.
+ They are expected to improve risk coverage (within their specialist areas in particular, but not limited to this) on a global basis e.g. support thematic coverage globally.
**Product:**
+ CQA Managers must demonstrate accountability and ownership for all aspects of their portfolio.
+ CQA Managers are responsible for the delivery of CQA engagements assigned to them. They must demonstrate at all times a commitment to setting a risk based scope and delivering the work on time, completing all deliverables within Department KPI's (including CQA deliverables, issue validation, data quality etc).
+ Have the ability to occasionally lead a portfolio of CQA engagements, which must demonstrate appropriate coverage of the key risks and meet all Quality Assurance standards.
+ Provide high quality impactful audit opinions based on the scope of work within their portion which is value adding for stakeholders (Board/ Audit Committee/ Executive Management and their Businesses).
+ Deliver continuous monitoring assignments for agreed entities, supporting their Head of Audit.
+ Issue Management must be maintained to the required standards and delivered on time versus Department KPI's.
+ The role holders will contribute to the department meeting the required Quality standards and are expected to lead and champion audit methodology implementation.
**Position:**
+ The CQA Manager position will be a contributing representative for the Department on a global basis.
+ Attend Bank forums when the Head of Audit is unable to attend or when delegated within their team's portfolio.
+ Lead relationships with key business staff and auditees within their team's portfolio.
**Professional Practices:**
+ Take ownership of or support strategic developments within EIA and assist the global internal audit function on this agenda.
**WORK EXPERIENCE**
Essential:
+ Significant and demonstrable experience of delivering a portfolio of work in Credit Assurance including leading and managing teams to achieve quality and timely results.
+ Demonstrable experience of working closely with peers and relevant subject matter experts to achieve full audit coverage of a diverse portfolio ensuring appropriate resource and skills are assigned to relevant risks.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
+ Higher education or equivalent industry experience within Audit.
+ The person should understand regulatory requirements and minimum standards as they apply to MUFG's key activities with a particular focus on Corporate and Investment Banking.
+ Strong acumen regarding auditing methods and industry practices. A strong understanding of finance and risk management within banking.
+ An excellent communicator, the role-holder will be required to have appropriate gravitas, presence and business acumen to interact easily with senior management and influence effective and timely outcomes.
+ Global perspective, demonstrating inclusiveness through an appreciation of different perspectives and diversity.
+ A passion for leading people and being driven to be part of a high performing team is a must.
**Education / Qualifications:**
Preferred:
+ Bachelor's degree and relevant professional qualifications are preferred. Alternatively candidates with exceptional experience may be considered if they have no relevant educational qualifications.
**PERSONAL REQUIREMENTS**
+ Excellent written and verbal communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ Ability to project manage
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Excellent Microsoft Office skills
+ A confident approach, with the ability to provide clear direction to your team
+ Excellent managerial experience
+ The ability to manage a high performing team
+ A strategic approach, with the ability to motivate your team
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entity's performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the world's leading financial groups with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
EMEA Internal Audit Office (EIAO), as the Bank's third Line of Defence, and in accordance with the Global Institute of Internal Auditors (IIA) International Standards (IIA Standards), provides independent assurance to the Board and Executive Management on the quality and effectiveness of governance, risk management and internal controls to monitor manage and mitigate key risks to achieving the Bank's objectives.
**NUMBER OF DIRECT REPORTS**
None
**MAIN PURPOSE OF THE ROLE**
The main purpose of the Credit Quality Assurance (CQA) Manager role is to lead the delivery of Credit Quality Assurance (CQA) deliverables across the regional portfolio. This is by its nature, a relatively small team of experienced, technical subject matter experts. The role therefore requires the person to:
+ Demonstrate technical Credit Assurance capability in order to maintain oversight by the CQA team particularly when assessing scope, evaluating and validating credit decisioning and reporting issues in a constructive manner.
+ Support the execution to the required standards of all CQA deliverables including assurance provided to support items including the Credit Rating Audit Committee governance process in Tokyo, assessment and review of the Banks quarterly provision booking requirements, credit risk ongoing monitoring and risk assessment programmes and the risk based credit quality thematic reviews - conducted based upon sector, business unit or risk theme (during the course of FY21/22, there were 136 individual obligor files assessed within the scope of the various credit quality assurance reviews representing c.31% coverage of the EMEA portfolio by exposure).
+ Support the Head of Audit CIRB & CQA and CQA SeniorManagers in developing and implementing the CQA strategy in conjunction with global CQA leadership. Including ownership for assigned individual global credit portfolio coverage strategies.
This includes the following role expectations:
+ The CQA Manager will have strong subject matter expertise in credit risk assessment and analysis, capable of independently identifying and assessing the effectiveness of 1st and 2nd line analysis, judgements and decisions and raising constructive reporting.
+ They will support the delivery of the full portfolio of CQA reviews/engagements, ensuring all elements of planning execution and reporting are achieved to required quality standards and deliver on time within approved budgets and KPI's.
+ They will support review and challenge for the assessment of the appropriateness and effectiveness of credit risk management of obligors in a variety of sectors/ regions and opine on the accuracy and timeliness of internal ratings, as well as, the identification and management of facility risks by the 1st and 2nd line of defence.
+ They will support the implementation of the strategic improvement plan for EMEA CQA in conjunction with global CQA leadership.
+ Support the development of constructive relationships with assigned stakeholders and undertake continuous monitoring of assigned credit portfolio(s) and report on the results ensuring a proactive, transparent and impactful approach to the monitoring of credit risk and escalation of issues. In addition, drive the improvement of the control environment in respective areas by effective influencing as an independent respected voice.
+ Provide oversight and be a key point of contact for Credit Risk Assessments for assigned Auditable Entities (AE) focusing on the inherent risk and control environment factors which drive the residual risk for each AE.
**KEY RESPONSIBILITIES**
**People:**
+ The CQA Manager will be required to influence and negotiate with counterparts across EIA and globally to execute audit assurance.
+ As a CQA Manager, high leadership standards are expected across the wider global function and bank and the role holders will be required to act as role-models and support other EMEA-wide initiatives.
+ CQA Managers will also be required to support non-'BAU' strategic initiatives.
+ CQA Managers are expected to play a lead role in team meetings and be proactive in identifying issues in the department and managing them.
**Planning:**
+ Are expected to utilise their subject matter expertise, knowledge of the business, continuous monitoring intelligence and wider industry knowledge to complete the risk assessments applied to the universe.
+ Will be responsible for the development of strategy and approach papers for entities and risks within their team's portfolio.
+ They are expected to improve risk coverage (within their specialist areas in particular, but not limited to this) on a global basis e.g. support thematic coverage globally.
**Product:**
+ CQA Managers must demonstrate accountability and ownership for all aspects of their portfolio.
+ CQA Managers are responsible for the delivery of CQA engagements assigned to them. They must demonstrate at all times a commitment to setting a risk based scope and delivering the work on time, completing all deliverables within Department KPI's (including CQA deliverables, issue validation, data quality etc).
+ Have the ability to occasionally lead a portfolio of CQA engagements, which must demonstrate appropriate coverage of the key risks and meet all Quality Assurance standards.
+ Provide high quality impactful audit opinions based on the scope of work within their portion which is value adding for stakeholders (Board/ Audit Committee/ Executive Management and their Businesses).
+ Deliver continuous monitoring assignments for agreed entities, supporting their Head of Audit.
+ Issue Management must be maintained to the required standards and delivered on time versus Department KPI's.
+ The role holders will contribute to the department meeting the required Quality standards and are expected to lead and champion audit methodology implementation.
**Position:**
+ The CQA Manager position will be a contributing representative for the Department on a global basis.
+ Attend Bank forums when the Head of Audit is unable to attend or when delegated within their team's portfolio.
+ Lead relationships with key business staff and auditees within their team's portfolio.
**Professional Practices:**
+ Take ownership of or support strategic developments within EIA and assist the global internal audit function on this agenda.
**WORK EXPERIENCE**
Essential:
+ Significant and demonstrable experience of delivering a portfolio of work in Credit Assurance including leading and managing teams to achieve quality and timely results.
+ Demonstrable experience of working closely with peers and relevant subject matter experts to achieve full audit coverage of a diverse portfolio ensuring appropriate resource and skills are assigned to relevant risks.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
+ Higher education or equivalent industry experience within Audit.
+ The person should understand regulatory requirements and minimum standards as they apply to MUFG's key activities with a particular focus on Corporate and Investment Banking.
+ Strong acumen regarding auditing methods and industry practices. A strong understanding of finance and risk management within banking.
+ An excellent communicator, the role-holder will be required to have appropriate gravitas, presence and business acumen to interact easily with senior management and influence effective and timely outcomes.
+ Global perspective, demonstrating inclusiveness through an appreciation of different perspectives and diversity.
+ A passion for leading people and being driven to be part of a high performing team is a must.
**Education / Qualifications:**
Preferred:
+ Bachelor's degree and relevant professional qualifications are preferred. Alternatively candidates with exceptional experience may be considered if they have no relevant educational qualifications.
**PERSONAL REQUIREMENTS**
+ Excellent written and verbal communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ Ability to project manage
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Excellent Microsoft Office skills
+ A confident approach, with the ability to provide clear direction to your team
+ Excellent managerial experience
+ The ability to manage a high performing team
+ A strategic approach, with the ability to motivate your team
**PERFORMANCE AND DUTIES**
The role holder will be assessed in accordance with their employing entity's performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
5
Quality Assurance
Stradbroke, Eastern
Hales Group
Posted 4 days ago
Job Viewed
Job Description
Quality Assurance Technician
Based in Stradbroke
Monday To Friday
Varying hours between 6am to 10:15pm
Up to £14.85 DOE
Temp to Permananet
We're currently recruiting a Quality Assurance Technician to support our client's expanding technical department. This is a fantastic opportunity to join a dynamic team in a fast-paced food manufacturing environment.
Key Responsibilities:
What We're Looking For:
Working Hours:
Shifts will rotate across the following patterns:
If you are interested in this position, please contact Zuzanna at (phone number removed) or email (url removed)
Based in Stradbroke
Monday To Friday
Varying hours between 6am to 10:15pm
Up to £14.85 DOE
Temp to Permananet
We're currently recruiting a Quality Assurance Technician to support our client's expanding technical department. This is a fantastic opportunity to join a dynamic team in a fast-paced food manufacturing environment.
Key Responsibilities:
- Conduct daily compliance checks across the site
- Inspect and assess products at all stages of production
- Identify and report quality issues to the line manager
- Examine raw materials for consistency and integrity
- Monitor shelf-life testing, record data, and report any failures
- Complete and review production paperwork
- Maintain retention samples
- Calibrate probes as required
What We're Looking For:
- Previous experience in a Quality Assurance role
- Background in food manufacturing
- Basic Food Hygiene Certificate (preferred but not essential)
- Strong attention to detail with a keen eye for defects
- Excellent communication skills and a collaborative mindset
- Good level of written and spoken English
- Ability to work independently and take initiative
- Flexible and adaptable approach
- Basic IT proficiency
- Confidence and a willingness to learn
Working Hours:
Shifts will rotate across the following patterns:
- Early: 6:00am - 2:15pm
- Late: 2:00pm - 10:15pm
- Day: 8:00am - 4:30pm
If you are interested in this position, please contact Zuzanna at (phone number removed) or email (url removed)
This advertiser has chosen not to accept applicants from your region.
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6
Quality Assurance
Wiltshire, South West
Responsive Personnel
Posted 4 days ago
Job Viewed
Job Description
Weareworkingwithoneofourdynamicclientswhospecialiseindevicerepairsandwarrantymanagement.WearelookingforameticulousandproactiveQualityAssuranceandWarrantySpecialisttojointheteam.
Hours: Monday-Friday-09:00-17:00
Location :Swindon,SN2
Pay: 12.21perhour
KeyResponsibilities:
QualityAssurance:
- Inspectandqualityassuredevicesandchargers.
- Verifyfaultdescriptions,serialnumbers,andwarrantycoverage.
- Identifyandaddressfunctionaldamagesorfaults,distinguishingbetweencosmeticandrepairableissues.
- Collaboratewithengineerstoensurerepairsarecompleteandaccurate.
- Updaterepairstatusesandcommunicatewithmanagers.
- Prioritizeandensurehigh-standardrepairs,coordinatingwithdispatch.
WarrantyManagement:
- Submitandmanagewarrantyandout-of-warrantyOEMtickets.
- Qualityassurerepairsandquotes.
- Verifywarrantyeligibilityfordevices.
- Bookinwarrantyandout-of-warrantyrepairsforvariousbrands(Lenovo,Acer,Dell,HP,Stone/Converge).
- Respondtowarrantyemailstofacilitatecollectionsoron-siterepairs.
- CoordinatewithGoodsInforSWAP-ITDPDcratecollections.
- PrintshippinglabelsforIWandOOWshipments,packdevices,andmanagetrackers.
- Updateshipmentstatusesandchaserepairsexceeding1Odays.
- Unpackreceiveddevices,pairwithaccessories,qualityassure,andreportissuestomanufacturers.
- Quoteout-of-warrantyrepairsandmanageinvoices.
OtherTasks:
- ConductstocktakesofLenovoparts.
- Occasionallycontactcustomersforfurtherrepairdetails.
- Assistinbookingindevicesanddiagnosingrepairissues.
- Supportcolleagueswithrepaircomplications.
Qualifications:
- Experienceinqualityassuranceandwarrantymanagementdesirablebutnotessential.
- Strongattentiontodetailandproblem-solvingskills.
- Excellentcommunicationandorganizationalabilities.
- Abilitytoworkcollaborativelyinafast-pacedenvironment.
This advertiser has chosen not to accept applicants from your region.
7
Quality Assurance
Suffolk, Eastern
£15 Hourly
Hales Group
Posted 4 days ago
Job Viewed
Job Description
Quality Assurance Technician
Based in Stradbroke
Monday To Friday
Varying hours between 6am to 10:15pm
Up to £14.85 DOE
Temp to Permananet
We're currently recruiting a Quality Assurance Technician to support our client's expanding technical department. This is a fantastic opportunity to join a dynamic team in a fast-paced food manufacturing environment.
Key Responsibilities:
What We're Looking For:
Working Hours:
Shifts will rotate across the following patterns:
If you are interested in this position, please contact Zuzanna at (phone number removed) or email (url removed)
Based in Stradbroke
Monday To Friday
Varying hours between 6am to 10:15pm
Up to £14.85 DOE
Temp to Permananet
We're currently recruiting a Quality Assurance Technician to support our client's expanding technical department. This is a fantastic opportunity to join a dynamic team in a fast-paced food manufacturing environment.
Key Responsibilities:
- Conduct daily compliance checks across the site
- Inspect and assess products at all stages of production
- Identify and report quality issues to the line manager
- Examine raw materials for consistency and integrity
- Monitor shelf-life testing, record data, and report any failures
- Complete and review production paperwork
- Maintain retention samples
- Calibrate probes as required
What We're Looking For:
- Previous experience in a Quality Assurance role
- Background in food manufacturing
- Basic Food Hygiene Certificate (preferred but not essential)
- Strong attention to detail with a keen eye for defects
- Excellent communication skills and a collaborative mindset
- Good level of written and spoken English
- Ability to work independently and take initiative
- Flexible and adaptable approach
- Basic IT proficiency
- Confidence and a willingness to learn
Working Hours:
Shifts will rotate across the following patterns:
- Early: 6:00am - 2:15pm
- Late: 2:00pm - 10:15pm
- Day: 8:00am - 4:30pm
If you are interested in this position, please contact Zuzanna at (phone number removed) or email (url removed)
This advertiser has chosen not to accept applicants from your region.
8
Quality Assurance
Wiltshire, South West
£12 Hourly
Responsive Personnel
Posted 5 days ago
Job Viewed
Job Description
Weareworkingwithoneofourdynamicclientswhospecialiseindevicerepairsandwarrantymanagement.WearelookingforameticulousandproactiveQualityAssuranceandWarrantySpecialisttojointheteam.
Hours: Monday-Friday-09:00-17:00
Location :Swindon,SN2
Pay: 12.21perhour
KeyResponsibilities:
QualityAssurance:
- Inspectandqualityassuredevicesandchargers.
- Verifyfaultdescriptions,serialnumbers,andwarrantycoverage.
- Identifyandaddressfunctionaldamagesorfaults,distinguishingbetweencosmeticandrepairableissues.
- Collaboratewithengineerstoensurerepairsarecompleteandaccurate.
- Updaterepairstatusesandcommunicatewithmanagers.
- Prioritizeandensurehigh-standardrepairs,coordinatingwithdispatch.
WarrantyManagement:
- Submitandmanagewarrantyandout-of-warrantyOEMtickets.
- Qualityassurerepairsandquotes.
- Verifywarrantyeligibilityfordevices.
- Bookinwarrantyandout-of-warrantyrepairsforvariousbrands(Lenovo,Acer,Dell,HP,Stone/Converge).
- Respondtowarrantyemailstofacilitatecollectionsoron-siterepairs.
- CoordinatewithGoodsInforSWAP-ITDPDcratecollections.
- PrintshippinglabelsforIWandOOWshipments,packdevices,andmanagetrackers.
- Updateshipmentstatusesandchaserepairsexceeding1Odays.
- Unpackreceiveddevices,pairwithaccessories,qualityassure,andreportissuestomanufacturers.
- Quoteout-of-warrantyrepairsandmanageinvoices.
OtherTasks:
- ConductstocktakesofLenovoparts.
- Occasionallycontactcustomersforfurtherrepairdetails.
- Assistinbookingindevicesanddiagnosingrepairissues.
- Supportcolleagueswithrepaircomplications.
Qualifications:
- Experienceinqualityassuranceandwarrantymanagementdesirablebutnotessential.
- Strongattentiontodetailandproblem-solvingskills.
- Excellentcommunicationandorganizationalabilities.
- Abilitytoworkcollaborativelyinafast-pacedenvironment.
This advertiser has chosen not to accept applicants from your region.
9