44,925 Tour Guide jobs in the United Kingdom
Seasonal Tour Guide
Posted 20 days ago
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Job Description
Brightwork are looking to recruit confident and motivated individuals for the position of Seasonal Tour Guide at one of our prestigious drinks clients visitor centre throughout the season in Dufftown.
Your Time at Work
Candidates should possess the ability and confidence to lead visitors on distillery tours promoting and developing brand awareness of our clients products. An ability to engage with.
Visitor Centre Tour Guide
Posted 3 days ago
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Job Description
Blue Arrow is delighted to be hiring a Visitor Tour Guide on behalf of our well known client based in near Huntly!
Pay: £13.50 per hour
Job type: ASAP until 31st October (Temporary)
Hours of work: 35 hours per week, 5 days out of 7
Working most weekends during peak times.
**Drivers Licence is required due to location of site.**
Your responsibilities as a Visitor Tour Guide will include….
- Providing a professional and courteous welcome to visitors.
- Delivering tours of the facilities and warehouses.
- Promoting the sale of products and branded items.
- Preparing and serving hot drinks & alcoholic beverages.
- Ensuring the workplace is clean at all times.
What our client is looking for in a Visitor Tour Guide…
- A minimum of two years of face-to-face customer service or retail experience is required.
- Excellent communication skills.
- Ability to prioritise workload.
- Previous experience in a similar role is desirable.
- Knowledge of whisky is advantageous.
- Ability to work under pressure with little supervision
Click apply now and we'll be in touch to discuss this fantastic opportunity.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Tour Guide - Guinness Open Gate Brewery London
Posted 1 day ago
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Job Description
**Tour Guide, Guinness Open Gate Brewery London**
**Location: Covent Garden, London**
**Full time, Variety of Contract Types Available**
**Salary: £30,000**
**Closing Date: August 29, 2025**
**Please note that in-person Assessment Centres will be conducted on September 12. Only candidates who receive an invitation and are able to attend will be considered for the position. Invitations will go out by September 2, 2025.**
**About Us**
Step into the beating heart of Guinness in London, the Guinness Open Gate Brewery London .
A vibrant new neighbourhood where brewing brilliance meets unforgettable food, unique retail, and world-class culture. Spread across 52,000 square feet of stunning heritage buildings and a buzzing central courtyard in Covent Garden's historic brewing quarter, this is more than a brewery, it's a stage for stories, flavours, and memories waiting to be shared.
Here, you'll be part of a place that's setting the pace for one of the world's most iconic brands, at a time of record-breaking success and cultural buzz. Guinness is now bigger, bolder, and more loved than ever, growing by 50% since 2019 to reach its highest value, volume, and market share in 264 years. This is your chance to be in the middle of the excitement, guiding visitors through an immersive world where history, innovation, and community come together in every perfectly poured pint.
**Key elements of the site include:**
+ Iconic Guinness Gates as main entrance to the experience, offering huge cultural impact in the heart of London.
+ Brewery, craft beer and Guinness experience/tasting tours.
+ Central all weather historic courtyard with world class bar experience.
+ Retail spaces, one of which will stock items produced through exciting short-term brand collaborations.
+ Unmissable restaurants, taproom, and bars serving world-class food and freshly brewed Guinness straight from the source, where every sip and bite is part of the story.
+ Dynamic cultural events space, fully equipped with cutting-edge tech to host unforgettable world-class meetings, conferences, and live experiences.
**About the Role**
Step into the spotlight as one of the most recognisable and welcoming faces of the Guinness Open Gate Brewery London.
This isn't just a job, it's your chance to be part of a landmark destination in the heart of London's brewing heritage, where every day you'll connect visitors to one of the world's most iconic brands.
You'll work side by side with our Head of Experience and Senior Experience Ambassadors, leading captivating tours, hosting immersive tastings, and crafting unforgettable moments for guests from all walks of life, from curious first-timers to lifelong Guinness lovers.
We're looking for someone who can bring the Guinness story to life with warmth, energy, and authenticity, and can leave every guest feeling like they've just experienced something truly special.
**What You'll Do**
+ Deliver unforgettable tours, tastings, and experiences with infectious enthusiasm and exceptional storytelling.
+ Become a living, breathing ambassador for Guinness, radiating passion for our beer, heritage, and innovation.
+ Host events and special experiences that showcase our brewery beer portfolio in style.
+ Welcome and guide VIPs, trade guests, and beer lovers from around the globe through our historic and state-of-the-art spaces.
+ Engage meaningfully with guests, building genuine connections and lasting memories.
+ Use social media creatively to spotlight events, connect with the wider beer community, and bring our brand to life online.
+ Collaborate closely with sales, marketing, and other teams to become a trusted go-to for all things Guinness Open Gate Brewery London.
+ Champion safety and uphold our high standards while keeping the guest experience at the heart of everything you do.
**Role Requirements**
You'll Shine in This Role If You Have:
+ A genuine passion for beer and beer culture, with curiosity and enthusiasm that guests can feel.
+ Experience in the Visitor Attractions or hospitality world, where creating memorable, engaging moments is second nature.
+ The charisma and confidence to captivate any audience, from intimate groups to bustling crowds.
+ Solid beer or bar knowledge or the willingness to become an expert fast.
+ Flexibility to work when the Brewery is at its best - evenings, weekends, and special events.
+ The drive and independence to take projects from idea to reality, delivering on goals and KPIs.
+ A competitive edge, multitasking skills, and a hunger to exceed expectations every time.
+ If you're the kind of person who lights up a room and can turn a pint into a story worth remembering, we want to hear from you
**Working with Us**
Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.
We believe the most diverse and inclusive culture makes for a better business and a better world.
We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.
Around the world we have a number of inclusive Business and Employee Resource Groups known as BRGs and ERGs. These influential groups, made up of our people, represent various viewpoints, experiences and communities who generate thought-provoking work to enhance our business and workplace, creating a sense of belonging and opportunities for all.
Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of - and help build - an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate.
**Worker Type :**
Regular
**Primary Location:**
1HQ
**Additional Locations :**
**Job Posting Start Date :**
2025-08-15
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Customer Service
Posted 15 days ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service
Posted today
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Job Description
Location: Hybrid/Portsmouth (After probation, 3 days from home, 2 days in-office)
Salary: £26,210 (Rising to £0,300)
Start date: 8th and 22nd September
Hours: 40 hours per week (Shift rota between 7:15AM – 8:45PM)
Monday to Sunday with one weekend on and the next off.
Why Join Us?
We are offering a fantastic opportunity with excellent benefits:
- Salary Progression: Starting at £262 rising to 0K
- Generous Holiday Allowance: Starting at 28 days, rising to 38 days depending on service length
- Employee Benefits:
- Cycle-to-work scheme
- Health & Wellbeing Programme
- Gym membership discounts
- Pension
- Discounts on travel & medical insurance products
- Onsite canteen
- Free car parking
- Simply Health cover (optical, dental, and medical)
- Employee Assistance Cover (including optical)
- Hybrid Working: Equipment provided for home office setup
Dynamite Recruitment is proud to be partnering with a UK-based service provider to recruit for Customer Service Advisors/Call Handlers to join a specialist team. This is a dynamic role where no two days are the same! You'll be tackling a variety of customer inquiries in a fast-paced environment.
Key Responsibilities:
- Manage client enquiries via email and phone
- Provide customers with timely updates and resolutions
- Prioritize tasks based on urgency and deadlines
- Liaise with internal and external third parties to manage expectations
- Complete high volumes of important administrative tasks
- Handle challenging situations with professionalism and care, including vulnerable customers
- Ensure compliance with all procedures and regulations
The ideal candidate will:
- Have previous call handling, call centre, or customer support experience
- Be able to support customers from start to finish
- Demonstrate excellent communication skills
- Be comfortable multitasking under pressure
- Have strong administration skills
- Be proficient in Microsoft Office
Submit your CV now to be considered for this exciting opportunity. We look forward to hearing from you!
Customer Service
Posted 2 days ago
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Job Description
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office. You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
Your key responsibilities
- Answering and dealing with all phone calls & emails promptly and efficiently, while ensuring customer satisfaction li>Liaising with the Engineers to arrange their job schedules
- Diagnose any product issues remotely, determining how each issue can be resolved & actioning next steps where necessary
- Improving the scheduling and customer service processes to ensure efficiency and customer satisfaction, in accordance with their strategic objectives
- Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service
Key skills
- The ability to use your own initiative on each call
- Confidence on the phone
- Great phone manner
- Problem-solving
The office is based in Manchester City Centre with free parking available
Customer Service
Posted 3 days ago
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Job Description
Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
12.21 per hour
The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.
You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.
This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.
Key Responsibilities:
- Make a high volume of outbound calls to recover overdue payments.
- Review debtor accounts and follow up with clients via phone and email.
- Accurately record call outcomes and update internal CRM and finance systems.
- Liaise with internal teams to escalate queries and gather supporting information.
- Maintain a polite and professional approach in all customer interactions.
- Provide general administrative support to the finance team as required.
About You:
- Confident communicator with a professional telephone manner.
- Energetic, enthusiastic, and comfortable working to targets.
- Strong time management and the ability to work independently.
- Reliable, organised, and eager to learn.
- Access to your own transport is essential, as the office is not accessible via public transport.
- Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.
Additional Information:
- Office-based role in Northampton (NN7)
- 3-month temporary contract
- Immediate start available
Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.
Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.
Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.
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Customer Service
Posted 4 days ago
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Job Description
Key Responsibilities:
- Conducting satisfaction surveys with franchisee owners over the phone
- Asking effective questions to gather valuable insights and feedback
- Recording and managing survey responses using spreadsheets
- Reviewing and interpreting data to identify key themes and trends
- Maintaining a high level of professionalism and excellent customer service throughout
Skills & Experience Required:
- Strong communication skills with a confident telephone manner
- Excellent questioning and probing skills
- Proficient in Microsoft Excel (or similar spreadsheets)
- Ability to read, interpret, and work with data
- Previous experience in a customer service or survey-based role desirable
This is a great opportunity for someone with strong customer service and communication skills who enjoys speaking with people and gathering insights.
Customer service
Posted 4 days ago
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Job Description
Customer Service - Broadband Advisor
28,000
Monday to Friday, 9:00am - 5:30pm
Location Requirement: Must be local to Brent
We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.
Key Responsibilities:
As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:
- Handling customer enquiries via phone and email, covering billing, contracts, and general account support
- Processing orders, returns, and equipment replacements
- Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
- Addressing and resolving complaints with empathy and professionalism
- Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience
What we're looking for:
- Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
- Strong communication skills: confident, clear, and approachable both verbally and in writing
- Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
- Comfortable using systems to manage orders, returns, and maintain accurate records
- A proactive team player who's dependable and ready to pitch in wherever needed
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service
Posted 7 days ago
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Job Description
Location: Banbury Salary: Up to 34,000 for the right person Job Type: Full-time
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key? We are looking for a proactive and enthusiastic Customer Service Representative to join our clients dynamic team.
What You Will Be Doing
Responding to customer enquiries by phone and email, primarily relating to spare parts
Assisting customers with identifying the correct spare parts for their needs
Providing updates on order status, returns and delivery arrangements
Offering insights into spare parts sales history and trends
Processing sales orders for products, ancillary items and spare parts efficiently
Maintaining accurate records in the CRM system, including accounts and contacts
What We Are Looking For
- Excellent communication skills, both written and verbal
- A positive attitude and commitment to high levels of customer service
- Strong IT skills, including Microsoft Office and CRM/ERP systems such as Navision
- Ability to work collaboratively with colleagues to achieve shared goals
- Flexible and responsive to customer and business needs
- High attention to detail and accuracy
- Basic understanding of the product ranges or willingness to learn
- Strong time management and ability to work independently
Why Apply
This is a fantastic opportunity to join a supportive team where your contributions make a real impact. If you are customer-focused, tech-savvy and ready to grow in a rewarding role, we would love to hear from you.
Apply now and take the next step in your career.