What Jobs are available for Tourism in Royal Leamington Spa?

Customer Service Coordinator – Transport & Logistics

Location: Leicester | Salary: £25,000 – £0,000 DOE | Hours: Monday to Friday, 8:30am – 5:30pm

Are you a customer service professional with experience in logistics, transport, or distribution? Do you enjoy being the key contact for customers, keeping operations running smoothly, and solving problems on the go? If so, this could be your next career move!

Join a fast-growing, well-established transport and logistics company known for reliability, strong customer relationships, and a supportive, people-first culture.

What the Role Involves

As a Customer Service Coordinator, you’ll be the central point of contact for customers, drivers, and planners, making sure every delivery and collection runs efficiently. You’ll handle enquiries, resolve issues quickly, and keep customers informed with clear, professional communication.

Your responsibilities will include:

• Acting as the first point of contact for customer queries via phone and email

• Updating customers on deliveries, collections, and potential delays

• Liaising with transport planners and drivers to ensure smooth operations

• Resolving issues professionally and maintaining a positive customer experience

• Keeping accurate records using internal systems and transport management software

• Supporting the operations team with reports, updates, and performance tracking

Who We’re Looking For

We’re looking for candidates with proven customer service experience, ideally in logistics, transport, distribution, or manufacturing. You will be:

• Confident communicating with customers, planners, and drivers

• Able to stay calm and professional under pressure

• Highly organised, proactive, and able to multitask effectively

• IT literate, with experience of TMS or WMS systems advantageous

• A natural problem-solver who enjoys helping customers and improving processes

What’s on Offer

• Competitive salary: £25,000 – £3 000 DOE

• Full-time, Monday to Friday, 8:30am – 5:30pm

• Company pension scheme

• Free on-site parking

• Supportive, team-focused working environment

• Real opportunities for career progression and development

About the Company

You’ll be joining a respected and expanding transport and logistics business with a strong reputation for reliability and service excellence. The company is people-focused, down-to-earth, and committed to helping their employees grow and succeed.

If you enjoy working collaboratively, keeping organised under pressure, and being the calm, reliable voice customers rely on, this is the perfect role for you.

SF Recruitment have partnered with a brilliant, regionally focussed organisation in central Birmingham, who are looking to recruit a Visitor Economy Analyst on a permanent basis.

Salary: up to £40,000
Working pattern: full time, hybrid

Responsibilities include:

o Conduct research and analysis on local, regional, national and international secondary data sets and policies to identify opportunities and challenges for the West Midlands visitor economy. Utilise this work to inform regional strategies, including the Tourism Strategy, The Destination Development Partnership plan, respond to local, regional and national Government policy consultations and support funding bids.
o Coordinate the collation and interpretation of regional, sub-regional and local primary data across the West Midlands region to enable informed targeted activity in major sporting events, leisure and business tourism workstreams
o Support the research and evaluation agenda providing detailed market intelligence and ensuring consistent and reliable data sets are maintained
o Collaborate with a diverse range of stakeholders, including Tourism and Hospitality Advisory Board members, visitor economy industry partners, trade associations, the public sector, government officials and academic institutions, to gather insights and perspectives. Develop and maintain strong working relationships with key partners
o Provide evidence base as required to support product propositions for stakeholders and partners
o Manage research and evaluation project budget and reporting
o Help prepare and clear and concise reports, policy briefs and presentations on visitor economy policy issues. Present findings and progress to internal and external audiences.
o Manage procurement processes for the commissioning of research, ensuring budgetary approvals and controls are in place
o Commission research feasibility studies and audits as appropriate to further inform and guide policy and delivery development, and deal with contract management and quality control
o Determine the compatibility of different data sets to understand the extent to which that can reliably be combined and aggregated or disaggregated
o Help represent the West Midlands to Visit England/Visit Britain and among other destination marketing organisations
o Liaise with partner organisations to ensure validity and consistency of research
o Support coordinated delivery of activity, and where appropriate joined up systems, within the the company and across the project area
o Identify and validate existing and new datasets to assess and ensure compatibility, robustness and statistical validity
o Provide analysis, interpretation and modeling of the business and economic evidence base in support of strategic targeting of the Local Visitor Economy Growth Plan
o Engage in relationship development for mutually beneficial research opportunities and recognize any opportunities to appropriately market such research
o Work with partner organisations to secure accessibility to existing and new datasets for the business, for example through the establishment of any necessary bi- or multi-lateral data sharing protocols and systems
o Support the development of common standards and protocols for data collection to ensure consistent data definitions and standards are adopted by the research team to facilitate effective sharing

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing lives through education.

What We Do:   GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with CCCU, we offer a wide range of modern courses across business, accounting and finance.

The Role:  We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

Do you have a background in teaching any of the following?

• Tourism Marketing Principles
• Strategic Management
• Entrepreneurship in Tourism
• Understanding Customers

Essential Skills and Experience 

• An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline.
• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• Previous lecturing experience for similar courses
• Experience supervising student work and providing support and feedback
• Experience teaching in the wider subject area
• Experience with distance learning and supporting learners both online and face to face.
• Professional conduct in all interactions with staff and students
• Extensive knowledge of relevant subject matter
• A firm commitment to personal and professional development
• Attention to detail and accurate reporting
• Ability to maintain thorough and organised student records
• Ability to work under pressure, plan and prioritise own workload to meet tight deadlines
• Highly motivated and able to work with minimum supervision
• Excellent communication, interpersonal and team-working skills
• Ability to work with diverse groups of people

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing lives through education.

What We Do:   GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with CCCU, we offer a wide range of modern courses across business, accounting and finance.

The Role:  We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

Do you have a background in teaching any of the following?

• Tourism Marketing Principles
• Strategic Management
• Entrepreneurship in Tourism
• Understanding Customers

Essential Skills and Experience 

• An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline.
• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• Previous lecturing experience for similar courses
• Experience supervising student work and providing support and feedback
• Experience teaching in the wider subject area
• Experience with distance learning and supporting learners both online and face to face.
• Professional conduct in all interactions with staff and students
• Extensive knowledge of relevant subject matter
• A firm commitment to personal and professional development
• Attention to detail and accurate reporting
• Ability to maintain thorough and organised student records
• Ability to work under pressure, plan and prioritise own workload to meet tight deadlines
• Highly motivated and able to work with minimum supervision
• Excellent communication, interpersonal and team-working skills
• Ability to work with diverse groups of people

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing lives through education.

What We Do:   GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with CCCU, we offer a wide range of modern courses across business, accounting and finance.

The Role:  We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

Do you have a background in teaching any of the following?

• Tourism Marketing Principles
• Strategic Management
• Entrepreneurship in Tourism
• Understanding Customers

Essential Skills and Experience 

• An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline.
• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• Previous lecturing experience for similar courses
• Experience supervising student work and providing support and feedback
• Experience teaching in the wider subject area
• Experience with distance learning and supporting learners both online and face to face.
• Professional conduct in all interactions with staff and students
• Extensive knowledge of relevant subject matter
• A firm commitment to personal and professional development
• Attention to detail and accurate reporting
• Ability to maintain thorough and organised student records
• Ability to work under pressure, plan and prioritise own workload to meet tight deadlines
• Highly motivated and able to work with minimum supervision
• Excellent communication, interpersonal and team-working skills
• Ability to work with diverse groups of people

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing lives through education.

What We Do:   GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with CCCU, we offer a wide range of modern courses across business, accounting and finance.

The Role:  We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

Do you have a background in teaching any of the following?

• Tourism Marketing Principles
• Strategic Management
• Entrepreneurship in Tourism
• Understanding Customers

Essential Skills and Experience 

• An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline.
• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• Previous lecturing experience for similar courses
• Experience supervising student work and providing support and feedback
• Experience teaching in the wider subject area
• Experience with distance learning and supporting learners both online and face to face.
• Professional conduct in all interactions with staff and students
• Extensive knowledge of relevant subject matter
• A firm commitment to personal and professional development
• Attention to detail and accurate reporting
• Ability to maintain thorough and organised student records
• Ability to work under pressure, plan and prioritise own workload to meet tight deadlines
• Highly motivated and able to work with minimum supervision
• Excellent communication, interpersonal and team-working skills
• Ability to work with diverse groups of people

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing lives through education.

What We Do:   GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with CCCU, we offer a wide range of modern courses across business, accounting and finance.

The Role:  We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

Do you have a background in teaching any of the following?

• Tourism Marketing Principles
• Strategic Management
• Entrepreneurship in Tourism
• Understanding Customers

Essential Skills and Experience 

• An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline.
• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• Previous lecturing experience for similar courses
• Experience supervising student work and providing support and feedback
• Experience teaching in the wider subject area
• Experience with distance learning and supporting learners both online and face to face.
• Professional conduct in all interactions with staff and students
• Extensive knowledge of relevant subject matter
• A firm commitment to personal and professional development
• Attention to detail and accurate reporting
• Ability to maintain thorough and organised student records
• Ability to work under pressure, plan and prioritise own workload to meet tight deadlines
• Highly motivated and able to work with minimum supervision
• Excellent communication, interpersonal and team-working skills
• Ability to work with diverse groups of people

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing lives through education.

What We Do:   GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with CCCU, we offer a wide range of modern courses across business, accounting and finance.

The Role:  We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

Do you have a background in teaching any of the following?

• Tourism Marketing Principles
• Strategic Management
• Entrepreneurship in Tourism
• Understanding Customers

Essential Skills and Experience 

• An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline.
• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• Previous lecturing experience for similar courses
• Experience supervising student work and providing support and feedback
• Experience teaching in the wider subject area
• Experience with distance learning and supporting learners both online and face to face.
• Professional conduct in all interactions with staff and students
• Extensive knowledge of relevant subject matter
• A firm commitment to personal and professional development
• Attention to detail and accurate reporting
• Ability to maintain thorough and organised student records
• Ability to work under pressure, plan and prioritise own workload to meet tight deadlines
• Highly motivated and able to work with minimum supervision
• Excellent communication, interpersonal and team-working skills
• Ability to work with diverse groups of people

• Oversee the end-to-end planning and execution of high-end events, from initial concept development to post-event analysis.
• Develop creative event themes, concepts, and entertainment options tailored to client requirements and brand standards.
• Manage all logistical aspects, including venue selection, catering, AV, decor, staffing, and transportation.
• Develop and manage event budgets, ensuring profitability and cost-effectiveness.
• Negotiate contracts with vendors, suppliers, and venues, securing the best possible terms.
• Build and maintain strong relationships with clients, understanding their needs and exceeding expectations.
• Lead and motivate the event planning team, providing guidance and support.
• Ensure seamless execution on the day of the event, troubleshooting any issues that arise proactively.
• Conduct post-event evaluations, gathering feedback and preparing comprehensive reports for management and clients.
• Stay abreast of industry trends, emerging luxury brands, and innovative event concepts.
• Ensure all events comply with health, safety, and legal regulations.
• Manage client communications, providing regular updates and personalized service throughout the planning process.
• Cultivate and nurture relationships with key industry partners and suppliers.

• Bachelor's degree in Hospitality Management, Tourism, Marketing, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in event management, with a strong focus on luxury events within the hospitality or tourism industry.
• Proven track record of successfully planning and executing diverse, high-profile events.
• Exceptional organizational, time management, and multitasking skills.
• Strong budget management and financial acumen.
• Excellent negotiation, communication, and interpersonal skills.
• A sophisticated understanding of luxury service standards and client expectations.
• Proficiency in event management software and Microsoft Office Suite.
• Ability to remain calm and effective under pressure.
• Leadership experience with the ability to motivate and manage a team.
• Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
• A passion for creating unforgettable experiences.