145 Training Consultant jobs in the United Kingdom

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Long Description**
x
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Long Description**
x
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**About NTT DATA Business Solutions:**
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Our Change Assurance Practice has been growing consistently over the last 4 years and the services delivered by this team remain a key strand of the NTT DATA Business Solutions growth strategy. There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Our Change Management and Training Consultants are encouraged to support the growth of this important line of business and contribute to the evolution of the practice itself by putting forward ideas and innovations to improve either client or colleague benefits.
On the job training is provided on the NTT DATA Business Solutions project toolset.
**Job Summary:**
As the Senior Change & Training Consultant you will be responsible for leading and managing change activities confidently across IT led transformation programmes, ensuring that all impacted stakeholders are engaged, supported, and prepared for change. Working with our proven methods for each implementation type you will apply relevant approach for the change activities agreed within the relevant Statements of Work.
**Supervisory Responsibilities:**
+ Depending upon the programme you may or may not have supervisory responsibility for other OCM professionals who may be part of the NDBS OCM team or part of the client organisation.
**Duties/Responsibilities:**
+ Act as a key member of the project team, working closely with client stakeholders to assist the successful delivery of change initiatives.
+ Apply the OCM methodology to manage and deliver change activities in line with programme objectives to deliver high-quality Business Change deliverables on time, in line with programme plans and statements of work (SOW).
+ Lead stakeholder engagement efforts to ensure alignment and commitment across the organisation.
+ Provide leadership and direction to change teams where required, ensuring effective collaboration and delivery.
+ Provide technical support for Change and Training tools (e.g., Enable Now, WalkMe) when required.
+ Share knowledge and best practices within the wider OCM team to enhance methodologies and approaches.
+ Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities.
+ Support our continuous improvement mindset with recommendations for enhancement or innovation.
**Typical responsibilities include: (Further detail in JD)**
+ Change Management Support
+ Training Program Development and Delivery
+ Stakeholder Engagement
+ Measurement and Reporting
+ Continuous Improvement
**Qualifications:**
+ Ideally PROSCI or Advanced APMG Change Practitioner.
**Required Skills / Abilities:**
**Experience** :
+ Proven experience in Organisational Change Management, ideally within large-scale transformation programmes.
+ Strong stakeholder management and engagement skills, with the ability to influence at all levels.
+ Experience in applying structured change methodologies and adapting them to different organisational contexts.
+ Proven ability to assess change impacts, develop change strategies, and execute plans effectively.
**Skills:**
+ Strong communication and facilitation skills, with experience in developing and delivering change communications and training.
+ Experience in leading or working within change networks to drive adoption and sustain change.
+ Experience of leading Training as part of IT implementation programmes and experience of developing Training strategies, Training Curriculum and Training Needs Analysis.
+ Experience of and strong knowledge of business processes to effectively analyse and advise on interdependencies, process and role impacts.
+ Experience of explaining system processes in a business context.
+ Ability to analyse complex situations, identify root causes, and develop creative solutions to challenges that arise during change initiatives.
**Personal Attributes:**
+ Comfortable working in fast-paced, complex environments with multiple stakeholders.
+ A proactive and solutions-oriented mindset, with the ability to anticipate challenges and develop mitigation strategies.
+ Experience in SAP-related change management projects is highly desirable.
+ Natural curiosity to understand and resolve challenges.
+ Interest in ongoing learning and development.
+ Willingness to travel and work flexibly to meet project demands.
+ Excellent English language skills both written and verbal.
+ Due to our customer reach extending across Europe and beyond, there may be opportunities to use language skills.
**Benefits:**
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
+ **Home-Based Contract:** Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
+ **Generous Holiday Allowance:** Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
+ **"Free Fridays" Initiative:** Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
+ **Financial Security:** Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
+ **Pension Scheme:** Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
+ **Income Protection:** Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
+ **Health and Well-being:** Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
+ **Technology and Tools:** Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
+ **Wellness Initiatives:** Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
+ **Environmental Responsibility:** Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Our client is seeking a highly skilled and charismatic Lead Medical Aesthetician and Training Consultant to join their prestigious clinic. This is an on-site role based in the heart of Portsmouth, Hampshire, UK , offering a fantastic opportunity to lead a team of talented aestheticians and shape the future of their client treatments and staff development. The ideal candidate will possess extensive experience in advanced aesthetic treatments, a deep understanding of skincare science, and a passion for mentoring and educating others. You will be responsible for delivering exceptional client consultations and treatments, managing the aesthetic team, ensuring the highest standards of service, and developing and delivering comprehensive training programs for new and existing staff. Your expertise in areas such as laser treatments, chemical peels, microdermabrasion, and advanced facials will be crucial. You will also play a key role in product selection, inventory management, and staying ahead of industry trends. This position requires strong leadership qualities, excellent communication skills, and the ability to inspire and motivate a team. You will contribute significantly to the clinic’s reputation for excellence and client satisfaction. If you are a results-oriented professional with a passion for both hands-on treatments and empowering others through education, this role is an ideal fit. We are looking for someone who can uphold our commitment to quality, innovation, and unparalleled client care. Join us and make a significant impact on our team and our clients' well-being.

Responsibilities:

• Perform a wide range of advanced medical aesthetic treatments for clients.
• Conduct thorough client consultations to assess needs and develop personalised treatment plans.
• Lead, train, and mentor the aesthetician team, fostering a positive and professional environment.
• Develop and implement training programs for new staff and ongoing professional development for existing staff.
• Ensure all treatments and services meet the highest standards of quality and safety.
• Manage inventory of skincare products and equipment, overseeing ordering and stock control.
• Stay abreast of the latest advancements in aesthetic technology and treatments.
• Contribute to marketing efforts and client retention strategies.
• Handle client feedback and resolve any issues promptly and professionally.
• Collaborate with other clinic professionals to ensure a holistic approach to client care.

Qualifications:

• NVQ Level 3 Beauty Therapy or equivalent qualification is essential; Level 4 or higher preferred.
• Minimum of 6 years of experience as a qualified Aesthetician, with at least 2 years in a leadership or training role.
• Extensive experience with medical-grade skincare treatments, laser therapies, and advanced facial techniques.
• Proven ability to train and mentor staff effectively.
• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of anatomy, physiology, and dermatology.
• Passion for client care and delivering exceptional service.
• Proficiency in clinic management software and electronic health records.
• A professional and confident demeanour.