33 Training Programs jobs in the United Kingdom

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre team.

This role is key to empowering our frontline staff and team leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

The successful candidate will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre.

Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and team leaders, both in-person and virtually.
li>Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with operational leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC

Required Skills & Experience:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills, with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

Preferred Qualifications:

• Certification in training, coaching, or instructional design (e.g., CIPD, Train the Trainer).
• Experience with learning management systems (LMS) and digital learning tools.
• Familiarity with customer experience principles and service excellence frameworks.

If you are interested and have the skills and experience required Apply Now!

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited.

Training & Development Manager

Job Title : Training & Development Manager

Location : London (with travel to other sites as required)

Salary: 50-55k

Employment Type: Full-time, Permanent

Hours: 8-5 (office based role)

Are you passionate about shaping the future of talent in the engineering and construction sectors? Do you thrive in dynamic environments where your expertise can make a tangible impact? If so, we have the perfect opportunity for you!

We are seeking a Training & Development Manager to join our client, a forward-thinking organisation committed to fostering growth and excellence. In this pivotal role, you will lead the charge in designing and delivering an innovative learning and development strategy that aligns with business growth and compliance requirements.

What You'll Do :

• Develop and implement comprehensive training frameworks tailored to the unique needs of our teams.
• Manage the full training cycle, including needs analysis, design, delivery, and evaluation of programmes.
• Support operational and professional development pathways for key industry standards (ICE, RICS, CIOB).
• Forge strong relationships with external training providers and accrediting bodies to enhance our offerings.
• Collaborate closely with management to ensure learning initiatives align with broader organisational strategies.
• Bring a hands-on, proactive approach to training, ready to roll up your sleeves and dive into projects.
• Adapt quickly to a fast-paced environment, effectively managing competing priorities while maintaining an eye for detail.

About you:

• Previous Training/Learning & Development Managerial experience
• Prior experience in the engineering or construction industries, with a clear focus on operational training
• You possess exceptional communication skills
• Excellent relationship building skills
• You are detail-oriented, organised, and thrive on developing others.

Why Join Us?

• Be part of a vibrant organisation that values professional development and continuous improvement.
• Work in a collaborative environment where your ideas and initiatives are welcomed and encouraged.
• Enjoy a role that offers both challenges and rewards, allowing you to contribute significantly to the growth of our teams.

If you're ready to take the next step in your career and make a difference in the lives of our talented workforce, we want to hear from you!

Join us on this exciting journey to empower our teams and foster a culture of continuous learning.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre team.

This role is key to empowering our frontline staff and team leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

The successful candidate will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre.

Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and team leaders, both in-person and virtually.
li>Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with operational leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC

Required Skills & Experience:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills, with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

Preferred Qualifications:

• Certification in training, coaching, or instructional design (e.g., CIPD, Train the Trainer).
• Experience with learning management systems (LMS) and digital learning tools.
• Familiarity with customer experience principles and service excellence frameworks.

If you are interested and have the skills and experience required Apply Now!

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited.

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) have an exciting opportunity for a Training and Development Specialist to join the team on a 12-month fixed term contract. We are seeking a proactive and innovative individual to design and deliver impactful learning programmes that empower our colleagues and drive continuous improvement across the business. In this role, you will play a key part in strengthening our training capabilities and enhancing employee performance through targeted development initiatives. At Hargreaves Lansdown, we are committed to fostering a collaborative and supportive environment where professional growth is encouraged and everyone has the chance to reach their full potential. What you'll be doing Enhance Training Capabilities: Strengthen the Helpdesk technical training team to ensure they meet objectives and deliver exceptional service. Continuous Improvement : Analyse customer experience metrics, such as Client Satisfaction surveys and Complaints reports, to design and implement measures for improving service standards. Training Material Design : Create and review training materials to ensure best-in-class learning experiences. Skills Gap Analysis: Conduct thorough non-technical skills gap analyses within the Helpdesk to identify training needs and enhance employee performance. Stakeholder Management: Collaborate with various departments, including L&D and Compliance, to ensure cohesive training efforts. Evaluate Training Effectiveness: Assess the impact of training programmes on employee performance and make necessary adjustments. Knowledge Retention: Oversee the Knowledge Testing Tool (currently Clever Nelly) to improve knowledge retention among colleagues. Team Leader Induction: Deliver the Team Leader Induction Programme and support ongoing coaching development. Trainer Development: Conduct regular observations and provide feedback to support the continuous development of technical trainers. Best Practices Maintenance: Stay updated on training best practices and incorporate them into the training programmes. About you Previous experience in a training and development role or a similar position. Experience leading a training and development team within a contact centre environment. Knowledge of different learning styles and the ability to match them with appropriate delivery techniques. Previous experience using AI tools and implementing training tools would be desirable. Familiarity with Learning Management Software (LMS). Excellent communication and presentation skills. Strong organisational skills. Relevant training qualifications or equivalent experience. Interview process The interview process for this role will be a one stage interview consisting of a task and technical competency based questions. Working Schedule The Training and Development Specialist role is a 12 month fixed term contract, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 3 days a week is required in the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* and annual pay review 25 days* holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year * dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.

We are excited to welcome a passionate and experienced Training Manager to our Talent Management team. In this role, you'll collaborate closely with the Head of Talent Management and provide essential support within our HR function.

Your contributions will be vital in helping our HR team design and deliver tailored training modules that align with our business goals. Additionally, you'll play a crucial part in improving the quality, consistency, and effectiveness of our external campaigns by upskilling our Brand Ambassadors (BAs) with the necessary knowledge and confidence to proudly represent our brands in the field. This is an important opportunity to foster a culture of excellence through training.

About N2O

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.

Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.

Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

Key Responsibilities

Internal Employee Training:

• Work closely with HR to assess internal training needs across departments.
• Design, recommend, and implement scalable and effective technical / role / interpersonal specific learning solutions aligned to business objectives such as sales and CRM.
• Develop and monitor training calendars, ensuring timely and efficient rollout of learning initiatives.
• Evaluate training effectiveness through feedback, performance metrics, and KPIs to continuously improve delivery and content.
• Stay informed on learning and development trends and bring innovative ideas into the business.
• Promote a learning culture across the organisation that encourages continuous improvement.

External Campaign Briefing (Brand Ambassador Excellence):

• Collaborate closely with Campaign Management teams to deliver engaging and quality-focused briefings for Brand Ambassadors.
• Create and deliver campaign briefings that ensure BAs fully understand brand messaging, product features, campaign goals, and expected quality standards.
• Develop structured onboarding and refresher sessions for BAs to drive consistent, high-impact field execution.
• Create or coordinate the development of high-quality briefing materials, including briefs, toolkits, and digital content.
• Ensure briefings are delivered in a way that reflects brand standards and improves field performance.
• Monitor and evaluate the quality of campaign delivery through field observations, feedback loops, and performance KPIs. Identify any gaps or inconsistencies that impact field quality and take corrective actions quickly.
• Lead efforts to raise the bar on quality standards, from materials and delivery to impact and outcomes.
• Partner with QA or field managers to ensure training directly contributes to a measurable uplift in field performance and customer experience.

Requirements

• Proven experience in training, learning & development, or quality-focused talent roles.
• Strong background in creating and delivering training that directly impacts quality and performance metrics.
• Confident communicator and facilitator with experience training both internal teams and external partners.
• Excellent planning and organisational skills, with strong attention to detail.
• Comfortable using data to assess training impact and identify improvement opportunities.
• Ability to create engaging training materials and adapt style for different audiences (in-person and virtual).
• Experience in fast-paced environments, ideally in marketing, retail, or brand activations.

Benefits

• Salary £35k - £45k gross per annum (DOE)
• Hybrid working opportunities - 3 days in the office and 2 days working from home.
• 23 days annual leave plus bank holidays increasing each completed year to 30
• Flex buy/ sell holiday scheme
• Life Assurance
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental  healthcare after 2 years of service.
• Salary Sacrifice pension/ cycle to work and car lease schemes
• Season Ticket Loans.
• Retail Discount Scheme
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.

Our client is seeking a passionate and experienced Early Years Educator to take on a unique, fully remote role focused on training and development. You will be instrumental in designing and delivering engaging online training programs for early years practitioners across the UK. This role requires a deep understanding of early childhood education principles, curriculum development, and best practices in childcare settings. The ideal candidate will have a proven track record in early years education, coupled with excellent communication, presentation, and instructional design skills. You will be responsible for creating innovative training content, including e-learning modules, webinars, workshops, and practical resources, tailored to meet the needs of early years professionals. Key responsibilities include researching current trends and research in early childhood development, developing assessment methods to gauge learning effectiveness, and providing support and guidance to trainees. Collaboration with subject matter experts and stakeholders to ensure the accuracy and relevance of training materials is crucial. The ability to work independently, manage multiple projects simultaneously, and maintain high standards of quality in a remote environment is essential. We are looking for a creative and dedicated individual who is passionate about empowering early years practitioners and enhancing the quality of childcare. This is an exciting opportunity to make a significant impact on the early years sector from a flexible, remote-first position.

Responsibilities:

• Design and develop online training programs for early years professionals.
• Deliver engaging webinars and virtual workshops.
• Create e-learning modules and training resources.
• Research and integrate current best practices in early childhood education.
• Assess learning outcomes and gather feedback.
• Provide virtual support and guidance to trainees.
• Collaborate with subject matter experts.
• Ensure training content is accurate, relevant, and engaging.
• Maintain high standards in all training materials and delivery.

Qualifications:

• Relevant degree or qualification in Early Childhood Education, Education, or a related field.
• Significant experience working in early years settings.
• Proven experience in developing and delivering training programs.
• Excellent knowledge of early childhood development theories and practices.
• Strong instructional design and e-learning development skills.
• Exceptional communication, presentation, and facilitation abilities.
• Ability to work independently and manage time effectively in a remote setting.

Our client, a leading provider of early years education resources, is seeking an enthusiastic and experienced Early Years Educator to join their fully remote team. This unique position focuses on developing and delivering high-quality training materials and online courses for childcare professionals across the UK. You will leverage your extensive knowledge of child development, pedagogy, and best practices in early childhood education to create engaging and impactful learning experiences. This is an exceptional opportunity for a passionate educator to contribute to the professional development of the childcare sector from the comfort of their own home.

Key responsibilities include:

• Developing innovative training content, including presentations, e-learning modules, and interactive workshops, for early years professionals.
• Delivering engaging online training sessions and webinars.
• Providing support and guidance to participants throughout their learning journey.
• Researching and staying current with the latest research and trends in early childhood education.
• Collaborating with subject matter experts to ensure the accuracy and relevance of training materials.
• Assessing participant learning and providing feedback.
• Contributing to the continuous improvement of training programs and resources.
• Maintaining accurate records of training activities and participant progress.
• Assisting in the evaluation of training effectiveness.

The ideal candidate will hold a relevant qualification in Early Years Education (e.g., Level 3 Diploma, BA in Early Childhood Studies) and have a minimum of 5 years of experience working directly with young children in an early years setting. Experience in delivering training, curriculum development, or online education is highly desirable. Strong knowledge of current early years frameworks (e.g., EYFS) and pedagogical approaches is essential. Excellent communication, presentation, and facilitation skills are required. Proficiency with e-learning platforms and digital collaboration tools is advantageous. The ability to work independently, manage time effectively, and produce high-quality work in a remote setting is crucial. If you are passionate about supporting and enhancing the skills of early years educators, we encourage you to apply.

Our client, a leading organization dedicated to enhancing childcare standards, is seeking a passionate and knowledgeable Early Years Practitioner to join their fully remote training and development team. This unique role focuses on creating and delivering high-quality training programs and resources for childcare professionals across the UK. As an Early Years Practitioner in this remote capacity, you will be instrumental in developing engaging online training modules, webinars, and workshops covering best practices in early childhood education, safeguarding, child development, and curriculum implementation. Your responsibilities will include researching current educational trends, designing interactive learning materials, and facilitating virtual training sessions. You will provide support and guidance to childcare providers, helping them to enhance their pedagogical approaches and meet regulatory requirements. A key aspect of this role involves evaluating training effectiveness and making recommendations for continuous improvement. The ideal candidate will have a strong background in early years education, a deep understanding of the EYFS framework and other relevant legislation, and a genuine passion for professional development within the sector. Excellent communication, presentation, and facilitation skills are essential, along with the ability to adapt content for a diverse audience. Proficiency with online learning platforms and digital content creation tools is highly desirable. You must be a proactive, organized, and self-motivated individual, capable of working effectively and independently within a remote team. This is a fantastic opportunity for an experienced Early Years Practitioner to leverage their expertise in a new and impactful way, contributing to the professional growth of the childcare workforce nationwide.

Our client is looking for an experienced and passionate Senior Early Years Educator to join their innovative online platform dedicated to professional development in childcare. This fully remote role will focus on creating and delivering high-quality training materials and resources for early years practitioners. You will be instrumental in shaping the skills and knowledge of educators across the sector, promoting best practices in childcare and early education. The ideal candidate will have a strong background in early years pedagogy and a proven ability to develop engaging online content.

Key Responsibilities:

• Design, develop, and deliver engaging online training modules, workshops, and webinars for early years professionals.
• Create comprehensive curriculum and resources that cover key areas of early childhood development, pedagogy, and practice.
• Ensure all training content is up-to-date with current legislation, research, and best practices in the early years sector.
• Facilitate online discussions and provide feedback to participants to support their learning and development.
• Collaborate with subject matter experts to ensure the accuracy and relevance of training materials.
• Utilise various e-learning tools and platforms to create interactive and effective learning experiences.
• Stay abreast of emerging trends and innovations in early years education and professional development.
• Contribute to the evaluation of training programs, gathering feedback and making improvements.
• Develop and maintain a community of practice for early years educators online.
• Provide guidance and support to early years practitioners seeking to enhance their skills and qualifications.
• Promote a positive and inclusive approach to early years education.
• Assist in the development of assessment methods for online training.
• Represent the organisation at relevant online forums and professional development events.
• Manage training schedules and participant registrations remotely.

Qualifications and Skills:

• CACHE Level 3 Diploma in Childcare and Education, or equivalent recognised qualification. A higher qualification (e.g., Foundation Degree, BA in Early Childhood Studies) is highly desirable.
• Minimum of 5 years of experience working directly in the early years sector, with a strong understanding of current pedagogy and practice.
• Proven experience in training delivery, curriculum development, or adult education, preferably in an online setting.
• Excellent knowledge of child development theories, play-based learning, and safeguarding in early years.
• Strong digital literacy skills, including proficiency with e-learning platforms, presentation software, and online collaboration tools.
• Exceptional written and verbal communication skills, with the ability to explain complex concepts clearly and engagingly.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Creative and innovative approach to content development.
• Passion for improving the quality of early years education and supporting practitioners.
• Strong interpersonal skills and the ability to foster a supportive learning community.
• A dedicated home office with reliable internet connectivity is essential.

This is a rewarding opportunity for an experienced early years professional to make a significant impact on a national scale through remote training initiatives. If you are based near Manchester, Greater Manchester, UK , and are passionate about elevating early years education, we encourage you to apply.