801 Transformation Management jobs in the United Kingdom

Managing Consultant - Customer Strategy and Transformation

Practice: Strategy and Performance Transformation

Focus: Financial Services (Banking and Insurance)

Up to £75,000 + car allowance + benefits

London, Hybrid

Opportunity

Lorien’s Client, a market leading Consultancy firm are currently seeking a Senior Manager / Managing Consultant to join their Customer Strategy and Transformation team focused on strategic customer innovation at product level & channel level, as well as big, scaled transformations.

The team work with banks and insurers to modernise their strategies, end to end journeys and assist them with post-integration transformations from customer perspective.

Responsibilities

• Build strong client relationships and act as the main contact.
• Manage large projects, ensuring timely and budget-friendly delivery.
• Contribute to business development and maintain client relationships.
• Manage and develop team members
• Lead projects involving customer strategy, product exploration, channel strategy, AI transformation, and customer data migration.
• Ensure adherence to risk management frameworks.

Experience and Skills

They are looking for a candidate with a broad depth of experience, with areas such as agile project management, business analysis, change analysis, human centred design, customer journey, being highlighted as positive experience areas.

They are looking for an experienced Senior Consultant ready to step up to a Managing Consultant level, or a managing consultant looking for a new challenge.

Experience :

• Background in start-ups, product development, agencies, or management consulting.
• Experience in customer-centric transformation or strategic propositions.
• Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance.

Technical Skills :

• Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology.
• Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes.
• Strong understanding of Microsoft and some of the AI technologies, but not a developer or solutions architect level.

Soft Skills : Strong project management, people management, creative problem-solving, and excellent presentation skills.

Managing Consultant - Customer Strategy and Transformation

Practice: Strategy and Performance Transformation

Focus: Financial Services (Banking and Insurance)

Up to £75,000 + car allowance + benefits

London, Hybrid

Opportunity

Lorien’s Client, a market leading Consultancy firm are currently seeking a Senior Manager / Managing Consultant to join their Customer Strategy and Transformation team focused on strategic customer innovation at product level & channel level, as well as big, scaled transformations.

The team work with banks and insurers to modernise their strategies, end to end journeys and assist them with post-integration transformations from customer perspective.

Responsibilities

• Build strong client relationships and act as the main contact.
• Manage large projects, ensuring timely and budget-friendly delivery.
• Contribute to business development and maintain client relationships.
• Manage and develop team members
• Lead projects involving customer strategy, product exploration, channel strategy, AI transformation, and customer data migration.
• Ensure adherence to risk management frameworks.

Experience and Skills

They are looking for a candidate with a broad depth of experience, with areas such as agile project management, business analysis, change analysis, human centred design, customer journey, being highlighted as positive experience areas.

They are looking for an experienced Senior Consultant ready to step up to a Managing Consultant level, or a managing consultant looking for a new challenge.

Experience :

• Background in start-ups, product development, agencies, or management consulting.
• Experience in customer-centric transformation or strategic propositions.
• Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance.

Technical Skills :

• Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology.
• Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes.
• Strong understanding of Microsoft and some of the AI technologies, but not a developer or solutions architect level.

Soft Skills : Strong project management, people management, creative problem-solving, and excellent presentation skills.

• Conduct comprehensive business analysis to identify areas for improvement and strategic opportunities.
• Develop tailored strategies and actionable plans for business transformation, operational efficiency, and organizational change.
• Lead and manage consulting projects from inception to completion, ensuring client satisfaction.
• Facilitate workshops and stakeholder meetings to gather requirements and drive consensus.
• Develop high-quality client deliverables, including presentations, reports, and roadmaps.
• Mentor and guide junior consultants, fostering their professional development.
• Stay current with industry trends, best practices, and emerging technologies relevant to client challenges.
• Build and maintain strong, trusted relationships with key client stakeholders.
• Manage project budgets, timelines, and resource allocation effectively.
• Contribute to the growth and development of the consulting practice.

• Extensive experience (8+ years) in management consulting, with a focus on business transformation, strategy, or operations.
• Demonstrated experience in leading complex client engagements and delivering tangible business outcomes.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent presentation, facilitation, and communication abilities.
• Proficiency in data analysis and financial modelling.
• Experience in working with diverse client industries and functions.
• Ability to thrive in a hybrid work environment, demonstrating flexibility and collaboration.
• MBA or equivalent advanced degree from a top-tier institution is highly preferred.
• Proven ability to influence and advise senior leadership.

• Lead the design and execution of large-scale business transformation initiatives for clients across various industries.
• Conduct in-depth analyses of client business operations, identifying strategic opportunities for improvement and value creation.
• Develop compelling business cases, strategic roadmaps, and implementation plans to support client objectives.
• Advise C-suite executives and senior leadership on complex strategic issues, providing data-driven insights and actionable recommendations.
• Manage project teams, ensuring the successful delivery of high-quality outputs on time and within budget.
• Facilitate workshops, stakeholder interviews, and key decision-making processes.
• Develop and maintain strong client relationships, fostering trust and acting as a key point of contact.
• Contribute to the development of intellectual capital and thought leadership within the firm.
• Mentor and coach junior consultants, fostering their professional growth and development.
• Stay abreast of industry trends, best practices, and emerging technologies impacting business strategy and operations.

• Master's degree in Business Administration (MBA), Economics, or a related quantitative field.
• Minimum of 7 years of progressive consulting experience, with a significant portion spent in a senior role focused on business transformation.
• Demonstrated success in leading and delivering complex, multi-disciplinary transformation projects.
• Strong understanding of various industry sectors and functional areas (e.g., strategy, operations, digital, finance).
• Exceptional analytical, problem-solving, and critical thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proven ability to manage client relationships and navigate complex organisational dynamics.
• Experience in change management and stakeholder engagement is crucial.
• Proficiency in data analysis and financial modelling techniques.
• Willingness to travel to client sites as required by project demands.

• Deliver the Technical team's strategy in line with company objectives
• Drive revenue growth through pipeline management and commercial performance
• Lead on process improvements, reporting, and CRM adoption
• Promote collaboration across teams to achieve shared goals

• Mentor senior staff and surveyors, setting technical and delivery standards
• Foster a culture of professional growth and continuous learning
• Support succession planning and capability development across the team

• Oversee multiple projects, ensuring consistent quality and commercial alignment
• Ensure projects are delivered on time, within budget, and to client satisfaction
• Act as a trusted advisor to senior-level clients, influencing key decisions
• Provide oversight and guidance to project managers and junior staff

• Lead client relationship management within the department
• Drive business development through market insights and proactive networking
• Represent the consultancy externally, enhancing reputation and visibility

• Identify opportunities to improve systems, processes, and workflows
• Use technology to deliver efficiency and better client outcomes

• Extensive experience managing large-scale project management contracts (traditional and design-and-build)
• Strong understanding of client needs in the commercial real estate and workplace strategy space
• Proven track record of winning work and developing client relationships
• Leadership experience with a collaborative and mentoring style
• Strategic mindset with strong commercial acumen
• Experience with CRM systems and workflow optimisation
• Commitment to driving DE&I and sustainability initiatives

• This role is primarily office-based, with the option to work from home one day per week following onboarding.

• Competitive salary up to £120,000 and tailored commission scheme
• 30 days holiday plus bank holidays and an additional day for your birthday
• Annual company trips and monthly team socials
• Employee-led clubs and committees (including sports, wellbeing, and DE&I)
• Clear career progression framework with opportunity to progress to a Head of role
• Family-friendly policies including enhanced maternity, paternity, and adoption leave
• Learning and development programmes with ongoing training
• Wellbeing allowance and access to mental health support
• Cycle to Work scheme
• Private medical insurance after probation
• 6% matched pension contributions

Our client is seeking an experienced Project Management Apprenticeship Tutor to lead the design and delivery of a new Level 4 Project Management Apprenticeship programme. This role offers the opportunity to shape the curriculum from the ground up, deliver engaging pilot courses, and play a pivotal role in building and mentoring a growing team of Professional Skills Coaches.

KEY RESPONSIBILITIES

• Programme Planning: Develop comprehensive project plans outlining scope, milestones, and deliverables for the Level 4 Project Management Apprenticeship programme.

• Curriculum Design: Create, implement, and deliver a Scheme of Learning with high-quality content, ensuring all learners gain the knowledge, skills, and behaviours required to successfully achieve their End Point Assessment.

• Assessment Development: Design robust assessment activities that enable learners to demonstrate their understanding of theory while applying practical skills and behaviours aligned to the apprenticeship standard.

• Stakeholder Engagement: Collaborate with apprentices, employers, trainers, and organisational leaders to ensure the programme aligns with business needs and learning objectives.

• Remote Teaching: Deliver interactive, engaging online teaching sessions mapped to the Scheme of Learning.

• Business Development: Partner with the commercial team to support the successful launch and growth of the programme with both new and existing clients.

• Learner Support & Progression: Provide exceptional guidance and motivation to adult learners, ensuring timely progression and achievement of outcomes. Tailor learning journeys to individual needs, offering additional support where required.

• Line Manager Engagement: Conduct quarterly progress reviews with learners and their line managers, capturing and evidencing new skills and behaviours.

• Safeguarding: Champion safeguarding awareness among learners and adhere to all safeguarding principles and policies.

• Operational Support: Work closely with the Operations Manager to build the initial learner caseload and provide support in onboarding new team members as the provision scales.

• Continuous Improvement: Actively seek feedback to enhance programme delivery, embedding best practice to ensure the apprenticeship remains innovative, impactful, and effective.

• Communication: Provide regular updates to stakeholders on programme progress, challenges, and successes.

ROLE REQUIREMENTS

• Certified Project Management qualification (Level 4 or above).

• Proven experience delivering the Level 4 Project Management Apprenticeship.

• Demonstrable experience managing and delivering projects in professional environments.

• WORKING ARRANGEMENTS
  This is a home-based role , offering flexibility and autonomy. The position requires attendance one day per month in the Midlands for team collaboration

Insight Executive Group are delighted to be working with an award-winning consultancy who specialise in multi-discipline design and construction.

They are looking for two strategic and results-driven Project Management Directors to lead and grow their businesses. This is a senior leadership position responsible for reporting to the Executive Board, contributing to business growth, client development, and operational excellence.

Key Requirements

• Experience in taking ownership of a P&L account and driving business growth
li>Proven leadership experience in project management within the construction or infrastructure sectors.
• Track record of delivering complex projects and achieving commercial success.
• Strong strategic, operational, and client-facing skills.
• Experience leading and developing high-performing teams.
• Demonstrated success in work winning and client relationship management.

Desirable Qualifications

• Degree in Construction, Engineering, Project Management, or related discipline.
• Chartered status (e.g., APM, RICS, ICE).
• Project management certifications (e.g., PRINCE2, MSP).

Why Join them?

• Recognised as a Building Magazine Top 150 Consultant .
• Join a company that values its people – proudly Investors in People Platinum accredited .
< i>Opportunity to work in a true multi-disciplinary environment
• Work in a culture that promotes collaboration, innovation, and high performance.
• Influence the delivery of high-profile projects and play a key role in their continued growth.

If you match the above criteria and are interested in the role, please send your CV through for a discussion about the role – Many thanks.

• Deliver the Technical team's strategy in line with company objectives
• Drive revenue growth through pipeline management and commercial performance
• Lead on process improvements, reporting, and CRM adoption
• Promote collaboration across teams to achieve shared goals

• Mentor senior staff and surveyors, setting technical and delivery standards
• Foster a culture of professional growth and continuous learning
• Support succession planning and capability development across the team

• Oversee multiple projects, ensuring consistent quality and commercial alignment
• Ensure projects are delivered on time, within budget, and to client satisfaction
• Act as a trusted advisor to senior-level clients, influencing key decisions
• Provide oversight and guidance to project managers and junior staff

• Lead client relationship management within the department
• Drive business development through market insights and proactive networking
• Represent the consultancy externally, enhancing reputation and visibility

• Identify opportunities to improve systems, processes, and workflows
• Use technology to deliver efficiency and better client outcomes

• Extensive experience managing large-scale project management contracts (traditional and design-and-build)
• Strong understanding of client needs in the commercial real estate and workplace strategy space
• Proven track record of winning work and developing client relationships
• Leadership experience with a collaborative and mentoring style
• Strategic mindset with strong commercial acumen
• Experience with CRM systems and workflow optimisation
• Commitment to driving DE&I and sustainability initiatives

• This role is primarily office-based, with the option to work from home one day per week following onboarding.

• Competitive salary up to £120,000 and tailored commission scheme
• 30 days holiday plus bank holidays and an additional day for your birthday
• Annual company trips and monthly team socials
• Employee-led clubs and committees (including sports, wellbeing, and DE&I)
• Clear career progression framework with opportunity to progress to a Head of role
• Family-friendly policies including enhanced maternity, paternity, and adoption leave
• Learning and development programmes with ongoing training
• Wellbeing allowance and access to mental health support
• Cycle to Work scheme
• Private medical insurance after probation
• 6% matched pension contributions