22 Transport Services jobs in the United Kingdom

Transport Services Administrator

Avon and Somerset Police

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Job Description

Are you looking for a new challenge where no two days are the same and where you can make a real difference?

We have an opportunity for a Transport Administrator to provide an efficient administrative and support service to our Transport Services Department. We are looking for an organised, proactive team player who can meet deadlines to keep our force vehicles compliant and well maintained.

This is a busy and varied role where you will work closely with a range of different people across the organisation including vehicle users and external agencies. You will be part of a supportive team within our Administration Department who are based across a number of locations in our force area.

This role is based at Bridgwater and you will also support the Transport Services Team and Transport Reception based there. You will also be required to visit our admin hub at Headquarters in Portishead occasionally.

While the successful applicant will ultimately work remotely from the other administrators and operate independently once fully trained, initial administrative training will take place at both HQ and Cabot Park over the first few months. This will provide an opportunity to become familiar with the wider team. Once based at Bridgwater, the individual will work alongside the technicians on-site and collaborate remotely with the other administrative teams.

Your role will include:

  • Taking a proactive role in delivering range of admin services to support the organisation
  • Delivering excellent customer service face to face, electronically and over the telephone
  • Keeping accurate records for audit purposes
  • Ensure service and MOTs are scheduled as required
  • Processing of tax renewals and fines
  • Manage the auction process and scrapping of vehicles
  • Maintaining costs and invoicing reports
  • Administration of our in-house pool car system
  • Manage fuel and charging cards for our vehicles
  • Keeping our vehicle users account up to date on various systems

What do you need?

  • Excellent customer service skills and experience of working in an administrative environment
  • Proficient in the use of IT systems such as Microsoft Office
  • Ability to prioritise your workload
  • Good analytical and problem solving skills with the ability to collate data

Interviews will take place week commencing 17th November 2025

Please note that we would be looking for the successful candidate to commence in post from January 2026.

To be eligible to apply for this role you must have a 5 year 'checkable history' in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

If you think that you have these qualities and are interested in joining our team, we would love to hear from you.

About us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country.

Find out more about our benefits and culture

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

  • National Insurance Number
  • Identification Detail e.g. passport
  • Address information including proof
  • Referee information
  • Full employment history including dates and any qualifications you may have attained
  • Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos.

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.

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Product Manager – Delivery & Installation Services

New
JD.COM

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Job Description

We’re looking for an experienced Product Manager – Delivery & Installation Services to lead the design, optimisation, and operations of Joybuy’s integrated delivery and installation business across Europe. This role focuses on enhancing the last-mile and in-home service experience through systematic design, cross-functional collaboration, and continuous improvement initiatives.


What You’ll Do

  • Own the end-to-end product lifecycle for delivery and installation services — from business planning and product design to system optimisation and operations management.
  • Develop and implement service models for brand-authorised delivery and installation, ensuring alignment with market needs, local regulations, and partner standards.
  • Oversee front-end operations , collaborating with procurement, sales, and brand teams to optimise service quality, promotional strategies, and fulfilment coordination.
  • Work cross-functionally with supply chain, logistics, customer service, and IT to enhance service efficiency, scalability, and customer satisfaction.
  • Analyse customer and partner feedback to drive iterative improvements and strengthen Joybuy’s competitiveness in Europe.


What You’ll Bring

  • Proven experience in delivery, installation, or service product management , ideally within e-commerce or logistics.
  • Deep understanding of last-mile delivery and in-home installation operations in the UK/EU market.
  • Strong ability to translate operational challenges into scalable product and system solutions .
  • Excellent communication and collaboration skills in English and Chinese , with experience in cross-cultural environments.
  • Customer-obsessed, data-driven, and results-oriented with strong ownership and adaptability in fast-paced settings.


Why Join Joybuy?

  • Drive the development of integrated delivery and installation solutions shaping Joybuy’s customer experience across Europe.
  • Collaborate with cross-functional and international teams committed to operational excellence.
  • Opportunity to make a strategic impact in transforming last-mile and in-home service standards in the e-commerce industry.
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Product Manager – Delivery & Installation Services

New
London, London JD.COM

Posted today

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Job Description

We’re looking for an experienced Product Manager – Delivery & Installation Services to lead the design, optimisation, and operations of Joybuy’s integrated delivery and installation business across Europe. This role focuses on enhancing the last-mile and in-home service experience through systematic design, cross-functional collaboration, and continuous improvement initiatives.


What You’ll Do

  • Own the end-to-end product lifecycle for delivery and installation services — from business planning and product design to system optimisation and operations management.
  • Develop and implement service models for brand-authorised delivery and installation, ensuring alignment with market needs, local regulations, and partner standards.
  • Oversee front-end operations , collaborating with procurement, sales, and brand teams to optimise service quality, promotional strategies, and fulfilment coordination.
  • Work cross-functionally with supply chain, logistics, customer service, and IT to enhance service efficiency, scalability, and customer satisfaction.
  • Analyse customer and partner feedback to drive iterative improvements and strengthen Joybuy’s competitiveness in Europe.


What You’ll Bring

  • Proven experience in delivery, installation, or service product management , ideally within e-commerce or logistics.
  • Deep understanding of last-mile delivery and in-home installation operations in the UK/EU market.
  • Strong ability to translate operational challenges into scalable product and system solutions .
  • Excellent communication and collaboration skills in English and Chinese , with experience in cross-cultural environments.
  • Customer-obsessed, data-driven, and results-oriented with strong ownership and adaptability in fast-paced settings.


Why Join Joybuy?

  • Drive the development of integrated delivery and installation solutions shaping Joybuy’s customer experience across Europe.
  • Collaborate with cross-functional and international teams committed to operational excellence.
  • Opportunity to make a strategic impact in transforming last-mile and in-home service standards in the e-commerce industry.
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Delivery Driver - Courier Services

L1 8JQ Liverpool, North West £13 Hourly WhatJobs

Posted 23 days ago

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full-time
Our client is seeking reliable and efficient Delivery Drivers to join their logistics team. This role involves the timely and safe delivery of goods to customers across the region. You will be responsible for operating a company vehicle, planning efficient delivery routes, and providing excellent customer service. The ideal candidate has a clean driving record, a strong work ethic, and a commitment to safety.

Key Responsibilities:
  • Load, transport, and deliver items to clients or businesses in a safe, timely, and efficient manner.
  • Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customers are satisfied.
  • Adhere to assigned routes and follow time schedules.
  • Abide by all traffic laws, safety regulations, and company policies.
  • Maintain the delivery vehicle daily; check tires, lights, brakes, and other essential parts.
  • Perform routine inspections on the vehicle and report any maintenance issues immediately.
  • Collect payments from customers when necessary.
  • Provide excellent customer service by being polite, respectful, and helpful.
  • Obtain signatures and delivery confirmations from customers.
  • Communicate effectively with dispatch and supervisors regarding delivery status, delays, or issues.
  • Maintain a clean and organized vehicle.
  • Assist with loading and unloading of goods as needed.
Qualifications:
  • Valid UK driving license with a clean driving record (no major endorsements or accidents).
  • Proven experience as a Delivery Driver or in a similar role.
  • Familiarity with navigation tools and GPS devices.
  • Excellent time management and organizational skills.
  • Strong customer service orientation.
  • Ability to lift and carry packages (up to a certain weight, as specified by company policy).
  • Physical stamina to perform the duties of the job.
  • Good knowledge of local roads and traffic patterns.
  • Must be reliable, punctual, and responsible.
  • Age restrictions may apply for insurance purposes.
  • Ability to work flexible hours, including occasional evenings or weekends.
This role requires you to be physically present and will involve driving throughout the Liverpool, Merseyside, UK area. You will be an integral part of ensuring customer satisfaction through prompt and reliable deliveries. Join a dedicated team where your contributions are valued.
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Remote Delivery Driver (Food Services)

WS1 1TA Wolverhampton, West Midlands £13 Hourly WhatJobs

Posted 23 days ago

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Job Description

contractor
Our client is looking for a reliable and self-motivated Remote Delivery Driver to join their expanding logistics team. This role is designed for individuals who thrive on the road and are passionate about providing exceptional delivery services. As a fully remote position, you will manage your own schedule and routes, ensuring timely and safe delivery of food products to customers. The ideal candidate possesses excellent time management skills, a strong knowledge of navigation, and a commitment to customer satisfaction. You will be the face of our brand, interacting directly with clients and representing our company with professionalism.

Responsibilities:
  • Safely and efficiently deliver food orders to customers within designated delivery areas.
  • Adhere to all traffic laws and company driving policies.
  • Ensure accurate pick-up and delivery of orders, verifying contents against delivery manifests.
  • Provide excellent customer service during delivery interactions.
  • Maintain the cleanliness and roadworthiness of your assigned vehicle.
  • Communicate effectively with the dispatch team regarding delivery status and any issues encountered.
  • Manage delivery routes to optimize time and fuel efficiency.
  • Handle customer inquiries or concerns professionally during delivery.
  • Report any vehicle maintenance needs promptly.
  • Follow all food safety and handling procedures during transit.
  • Utilize GPS and navigation apps effectively to plan routes.
  • Contribute to a positive team environment and uphold company values.
Qualifications:
  • Valid UK driving license with a clean driving record.
  • Minimum of 1 year of professional driving experience, preferably in food delivery or courier services.
  • Own a reliable vehicle suitable for deliveries (e.g., car, small van).
  • Proof of valid vehicle insurance covering commercial use.
  • Access to a smartphone with data for navigation and communication.
  • Excellent knowledge of local roads and traffic patterns.
  • Strong customer service and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Physical ability to lift and carry delivery packages.
  • Basic understanding of food safety protocols.
  • Willingness to undergo a background check.
  • Must be able to work flexibly, as delivery volumes can vary.
This fully remote role offers the freedom and flexibility to manage your workday, making it an ideal opportunity for experienced drivers seeking autonomy. You will be directly contributing to the successful operation of our food delivery network, ensuring customer satisfaction with every delivery from Wolverhampton and surrounding areas.
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AWS Security Assurance Services, Delivery Specialist, AWS Security Assurance Services

London, London Amazon

Posted 4 days ago

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Description
The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.
The AWS Security Assurance Services (AWS SAS) team works with our largest enterprise customers to address their security and compliance requirements using cloud native technology, while adopting scalable security and risk control measures across their infrastructure. Are you excited by the possibility of using automation and event driven computing to achieve continuous compliance? Do you want to dive deeper into cloud technology, while redefining traditional security measures? Are you interested in applying your assessment and advisory skills to workloads that use emerging technologies in new and interesting ways?
At AWS SAS, we are hiring technical security experts with a background in security assessments to lead a variety of customer focused engagements that include architecture and compliance guidance. You will also work with industry and standards bodies to further the creation of security guidance that leverages the advantages of cloud technology. This role will specialize in assessments and advisory work for well-known security frameworks, standards and regulations as well as risk management methodologies.
This is a customer facing role where success is measured by developing a high performing team of consultants who help enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. You will be expected to also support our Business Development team, positioning our AWS sellers to position the value and applicability of your team into customer projects and long-term relationships.
We are looking for an innovative security and compliance leader who enjoys establishing team strategy and then drives consensus across the team to achieve a vision.
Key job responsibilities
Expertise - Lead technical teams to help partners and customers understand the opportunities for cloud technology to handle security and compliance requirements in key market verticals and regulated industries, such as financial services, healthcare, life sciences, and energy.
Solutions - Support in scoping of and lead on-site engagements with partners and customers. This includes leading pre-sales on-site visits, understanding customer security and compliance requirements, and delivering packaged offerings or custom solution engagements.
Delivery - Engagements include short on-site projects leading to architecture or compliance roadmaps, architecture guidance, gap assessments, etc. Engagements will include assessments and reporting on various aspects of a customer's security and compliance posture.
Insights - Collaborate with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 8+ years of experience in an internal or external IT security audit or compliance assessment role.
- Candidate must possess at least one of the following security certifications CISSP, CISM, PCI-QSA certifications, or Certified ISO27001 Lead Implementer
- 8+ years of experience assessing/auditing customers on meeting PCI DSS, ISO 27001, HIPAA, HITRUST, FedRAMP, GDPR, FISMA or NIST/DoD standards.
- Bachelor's degree in Computer Science, Information Systems Management, Information Security, Business or equivalent experience.
Preferred Qualifications
- Experience building common compliance framework controls as well as mapping between different compliance requirements
- Experience automating assessments in enterprise or cloud environments
- Experience assessing security controls for enterprise applications.
- Demonstrated breadth of security expertise in various sub domains such as encryption, identity, incident response, etc.
- Hands-on technical expertise in technology automation, implementation, integration, and/or deployment
- Demonstrated ability to think strategically about business, product, and technical challenges
- Experience with risk assessment methodologies and risk reporting for executive leadership
- Proven background in clearly writing complex technical documents that can be presented across a varied enterprise corporate audience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Test Delivery Lead - Financial Services - TWE43346

Greater London, London twentyAI

Posted 1 day ago

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Job Description

Test Delivery Lead – Global Law Firm – ASAP start

12-Month Fixed Term Contract | Hybrid (London, 3 days in office)



Managing testing end-to-end, ensuring quality, and directly influencing delivery outcomes. This is an opportunity to step into a high-profile role within a leading international law firm, known for its inclusive culture, global reach, and commitment to innovation.


You’ll join a dynamic technology function, working across business-critical projects that span multiple regions. This is a hands-on leadership role where you’ll set testing direction, drive adoption of modern practices, and shape the success of major initiatives.


Responsibilities

  • Oversee the full testing lifecycle, from planning through execution and delivery
  • Define test strategies that safeguard quality across multiple platforms and systems
  • Lead and mentor a team, raising standards and embedding best practice
  • Partner with business and technical stakeholders to align testing with delivery goals
  • Champion automation and performance testing, ensuring continuous improvement
  • Track progress, manage risks, and provide clear reporting on outcomes


What We’re Looking For

  • Proven background in leading functional and non-functional testing
  • Solid understanding of Agile and collaborative delivery practices
  • Proficiency with modern test management tools (e.g. Azure DevOps, Jira, QC/ALM)
  • Strong communication skills, with the ability to influence stakeholders at all levels
  • Comfortable managing multiple projects simultaneously in fast-paced environments
  • Experience testing across varied platforms (web, desktop, infrastructure, hardware)
  • Self-motivated leader who thrives on problem solving and driving results
  • Max 1 month notice period


Why Join?

  • Take ownership of testing across strategic, high-impact projects
  • Work in a supportive, people-first environment with a global outlook
  • Flexible, hybrid working tailored to modern ways of working
  • Investment in your professional growth and leadership development
  • Access to wellbeing initiatives and a strong culture of inclusion


If you’re interested, please apply below or reach out via

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Test Delivery Lead - Financial Services - TWE43346

Greater London, London twentyAI

Posted today

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Job Description

Job Description

Test Delivery Lead – Global Law Firm – ASAP start

12-Month Fixed Term Contract | Hybrid (London, 3 days in office)



Managing testing end-to-end, ensuring quality, and directly influencing delivery outcomes. This is an opportunity to step into a high-profile role within a leading international law firm, known for its inclusive culture, global reach, and commitment to innovation.


You’ll join a dynamic technology function, working across business-critical projects that span multiple regions. This is a hands-on leadership role where you’ll set testing direction, drive adoption of modern practices, and shape the success of major initiatives.


Responsibilities

  • Oversee the full testing lifecycle, from planning through execution and delivery
  • Define test strategies that safeguard quality across multiple platforms and systems
  • Lead and mentor a team, raising standards and embedding best practice
  • Partner with business and technical stakeholders to align testing with delivery goals
  • Champion automation and performance testing, ensuring continuous improvement
  • Track progress, manage risks, and provide clear reporting on outcomes


What We’re Looking For

  • Proven background in leading functional and non-functional testing
  • Solid understanding of Agile and collaborative delivery practices
  • Proficiency with modern test management tools (e.g. Azure DevOps, Jira, QC/ALM)
  • Strong communication skills, with the ability to influence stakeholders at all levels
  • Comfortable managing multiple projects simultaneously in fast-paced environments
  • Experience testing across varied platforms (web, desktop, infrastructure, hardware)
  • Self-motivated leader who thrives on problem solving and driving results
  • Max 1 month notice period


Why Join?

  • Take ownership of testing across strategic, high-impact projects
  • Work in a supportive, people-first environment with a global outlook
  • Flexible, hybrid working tailored to modern ways of working
  • Investment in your professional growth and leadership development
  • Access to wellbeing initiatives and a strong culture of inclusion


If you’re interested, please apply below or reach out via

This advertiser has chosen not to accept applicants from your region.

Senior Agile Delivery Consultant (Financial Services)

London, London Qodea

Posted 7 days ago

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Job Description

Permanent

Join Europe's leading, high-growth Google Cloud consultancy. At Qodea, you’ll be part of a team energised by innovation and passionate about delivering exceptional results. We craft cutting-edge solutions in data and analytics, AI, cloud infrastructure and security, driving digital transformation that empowers our customers to scale, modernise and lead in their industries. We’re driven by ideas and powered by our people.

We are looking for a Senior Agile Delivery Consultant to play a critical role in driving the success of the business by leading project teams focused on delivering high-quality solutions to our clients.

How You’ll Shape Our Success

As well as leading project teams, your focus will also be to support our sales department in expanding existing accounts through effective discovery and consultancy activities and provide advice and recommendations, based on expertise and experience, to address client needs.

You will ideally have a variety of roles in a variety of domains in your background such as Business Analyst, Product Owner, Scrum Master, Agile Lead and it is essential to have worked in the Financial Services Industry.  Familiarity with Cloud technology would be hugely beneficial along with experience in working on cross discipline projects - Data, AI/ML, Platform, App Dev, Security - in a consultancy environment.  This is a customer facing role so strong presentation skills are important and there is a requirement for occasional travel to customer sites.

What You’ll Do:

Business Analysis and Product Ownership:

  • Comprehensive analysis of current and target business operations, information systems, and technical infrastructures
  • Estimate, plan and implement the analysis activity for projects and engagements; including leading the engagement with stakeholders to understand their requirements and sometimes challenge their value
  • Effective functional and non-functional requirement elicitation, management and traceability
  • Manage the backlog as ‘Product Owner’ on behalf of the client, maximise value delivered, validate features and support test activity
  • Work closely with technical professionals to lead effective discovery to enable development of solutions that deliver value, understand business benefits and dependencies
  • Delivering agreed outcomes from projects using appropriate management techniques, collaboration, leadership and governance.

Agile Methodology and Scrum Framework:

  • Tailor the Agile approach according to the project context; facilitate Agile events and assist others to understand the Agile approach and selected framework
  • Coach others (inside & outside of the Agile Delivery function) on topics such as elicitation methods, estimation, iterative development etc
  • Create and deliver presentations to demonstrate delivered features and explain how they meet client needs
  • Effectively monitor and report Agile metrics against each allocated project
  • Effectively monitor the delivery team compliance with Agile Delivery function standards
  • Actively promote agile methodologies and frameworks  as an organisational strength to customers

Agile Delivery Consultant - Overall:

  • Help to evolve the Agile Delivery function by sharing knowledge and skills and coaching more junior members of the team
  • Improving organisational performance by developing the performance of projects and workgroups to meet agreed objectives with measurable results.
  • Work with the Sales function to assist with project scoping/discovery activity and sales meetings to support expansion in existing accounts or new opportunities and help customers understand the value of Agile Delivery.

Requirements

What You’ll Need to Succeed:
  • Strong communication skills both written and verbal, to manage external stakeholders effectively
  • Proven experience working within the financial services industry as a Business Analyst
  • Proven leadership skills, with experience of leading both projects and teams
  • Expert leading of Discovery activities and workshop facilitation
  • Relevant BA and/or PO certification
  • Relevant Agile certification
How You’ll Grow: 

Exceptional performance in this role can lead to advancement opportunities within our career framework or internal opportunities with other business areas, aligned with your career aspirations and business needs.

Potential career development could include progression to the next level or cross-skilling into related roles, such as Senior Project Manager in Project Delivery, based on performance and ongoing development.

Benefits

Financial:

  • Competitive base salary.
  • Matching pension scheme (up to 5%) from day one.
  • Discretionary company bonus scheme.
  • 4 x annual salary Death in Service coverage from day one.
  • Employee referral scheme.

Health and Wellbeing:

  • Private medical insurance from day one.
  • app: access to remote GPs, second opinions, mental health support, and physiotherapy.
  • EAP service
  • Cycle to Work scheme.

Time Off and Flexibility:

  • 36 days annual leave (inclusive of bank holidays).
  • An extra paid day off for your birthday.
  • Ten paid learning days per year.
  • Flexible working hours.
  • Market-leading parental leave.
  • Sabbatical leave (after five years).
  • Work from anywhere (up to 3 weeks per year).

Development and Recognition:

  • Industry-recognised training and certifications.
  • Bonusly employee recognition and rewards platform.
  • Clear opportunities for career development.
  • Length of Service Awards

Extra Perks:

  • Regular company events.
  • Tech Scheme.
Diversity and Inclusion Statement

At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all. If you feel we can improve in any way, please reach out to our careers team via email at or connect with us on LinkedIn via our Qodea Company Page .

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Delivery Practice Manager, Professional Services A2C

London, London Amazon

Posted 11 days ago

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Job Description

Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
In this role, you will be a part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
-Building and managing a high-performing team of Delivery Consultants
-Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
-Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
-Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
-Driving business development initiatives and exceed customer satisfaction targets
-Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery.
-Drive technical and soft skill training to focus and accelerate consultant development
-Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role.
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals;
- Ability to travel to AWS and customer locations across the US or globally, as needed
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience and ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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