84 Travel Technology Solutions jobs in the United Kingdom
Software Solutions Engineer

Posted 5 days ago
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Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Software Solutions Engineer**
**Location: Welwyn Office UK**
**Position Summary & Key Areas of Responsibility**
+ Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
+ Actively assist with the development and maintenance of a continuous integration solution.
+ Estimate and commit to delivery of project requirements.
+ Work effectively alone or as part of a team - assisting and mentoring junior staff to develop solutions and best practice procedures.
+ Participate in continuing process improvement initiatives.
+ Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
+ Author ATM Technical specifications, Software Installation Documentation, & User Guides.
+ Assess requirements & priorities to ensure delivery of the right product at the right time.
+ Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
+ Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
+ Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
+ Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
+ Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
+ Travel - as required to support onsite activities such as customer Pilot installations.
**Preferred Qualifications**
+ Undergraduate degree in Computer Science/Engineering and/or equivalent experience
+ Experience in IT Management;
+ Experience of managing Windows-based Desktop solutions;
+ In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
+ Experience in transaction processing platforms, especially Postilion;
+ Experience with Windows scripting languages Batch and Powershell
+ Experience creating HTML pages utilizing CSS and Javascript
+ Experience in defining technical expectations, system requirements and effort estimations for projects
+ Experience working to a change management procedure and working with a change management application, preferably ServiceNow
+ Experience writing technical documents for product releases
+ Ability to investigate reported issues including estimated impact and scale, and providing resolutions
+ Experience working with desktop security solutions, preferably Trellix (McAfee) EPO
+ Experience working with ATM's in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.
#LI-AG
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Software Solutions Architect
Posted today
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Job Description
Base pay rangenUp to £130k salary. Discretionary bonus. Hybrid working. This range is provided by Anson McCade. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Direct message the job poster from Anson McCade
Responsibilities
Demonstrable technical leadership experience in application, business and integration architectures.
Deep knowledge of Microservices vs. Packaged Solutions.
Hands on experience with public cloud architectures (AWS, GCP or Azure) including SaaS or PaaS offerings.
Must have a strong background in software development.
Demonstrable background working in consulting, preferably with Public Sector clients.
Software Solutions Architect Key Details
Up to £130k Salary.
Discretionary bonus.
Hybrid Working.
Requires eligibility for SC Clearance.
How to applynIf this role sounds like a fit for you, click apply now. If you'd like to discuss the Software Solutions Architect role further, contact Zachary Phillips at Anson McCade for a private discussion about the role or any additional details.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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Software Solutions Architect
Posted today
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Job Description
We are a leading name digital transformation, showcasing the knowledge and expertise to tackle the most difficult challenge with cutting-edge technologies. We are currently looking for an experienced Software Solutions Architect to help us deliver technical innovation for a crucial client project.
Base pay rangenThis range is provided by Anson McCade. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Details
Up to £130k Salary.
Discretionary bonus.
Remote first working, 3 days a month in office.
Requires eligibility for SC Clearance.
Qualifications
Demonstrable technical leadership experience in application, business and integration architectures.
Deep knowledge of Microservices vs. Packaged Solutions.
Hands on experience with public cloud architectures AWS, GCP or Azure including SaaS or PaaS offerings.
Must have a strong background in software development.
Demonstrable background working in consulting, preferably with Public Sector clients.
How to applynIf this role of Software Solutions Architect sounds like a fit for you, click apply now. For a private discussion about the role or any additional details, contact Zachary Phillips at Anson McCade.
Seniority levelnNot Applicable
Employment typenFull-time
Job functionnInformation Technology
IndustriesnIT Services and IT Consulting
Referrals increase your chances of interviewing at Anson McCade by 2x
Get notified about new Software Solutions Architect jobs in Manchester Area, United Kingdom.
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Technical Support Lead - Software Solutions
Posted today
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Job Description
Key Responsibilities:
- Lead and manage a team of technical support specialists.
- Oversee daily helpdesk operations and ticket resolution.
- Provide Tier 2/3 technical support for software applications.
- Develop and refine support processes and documentation.
- Train and mentor support staff.
- Act as a primary escalation point for complex customer issues.
- Monitor support performance metrics and identify areas for improvement.
- Liaise with development teams to report and track bug fixes.
- Ensure high levels of customer satisfaction.
- Manage customer feedback and implement service enhancements.
- Significant experience in a technical support role, with at least 1-2 years in a lead or supervisory capacity.
- Strong understanding of software applications, operating systems, and common IT issues.
- Excellent diagnostic and problem-solving abilities.
- Superior customer service and communication skills.
- Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow).
- Ability to train and motivate a team.
- Proficiency in documenting technical procedures.
- Familiarity with CRM software is a plus.
- Must be based in or willing to relocate to **Plymouth, Devon, UK**.
Account Executive - Enterprise Software Solutions
Posted today
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Job Description
Key Responsibilities:
- Identify and pursue new business opportunities within target enterprise accounts, focusing on C-level executives and decision-makers.
- Develop and execute strategic sales plans to achieve and surpass quarterly and annual sales quotas.
- Conduct compelling product demonstrations and presentations tailored to the specific needs and challenges of prospective clients.
- Build and maintain strong, long-lasting customer relationships, acting as a trusted advisor.
- Collaborate with internal teams, including sales development representatives, marketing, and customer success, to ensure a seamless client experience.
- Negotiate contract terms and pricing to secure mutually beneficial agreements.
- Stay informed about industry trends, competitive landscape, and the evolving needs of our target market.
- Accurately forecast sales opportunities and manage the sales pipeline using CRM software.
- Actively participate in team meetings and contribute to the overall sales strategy and success.
- Proven experience (3-5+ years) in enterprise B2B software sales, with a track record of consistently meeting or exceeding targets.
- Demonstrated ability to sell complex solutions and manage long sales cycles.
- Excellent understanding of SaaS business models and cloud-based technologies.
- Strong negotiation, communication, and presentation skills.
- Ability to work independently and collaboratively in a remote, fast-paced environment.
- Proficiency in CRM software (e.g., Salesforce) and sales engagement tools.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
- Resilience, a strong work ethic, and a passion for achieving sales excellence.
- Familiarity with solutions selling methodologies.
Account Executive - Enterprise Software Solutions
Posted 5 days ago
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Job Description
Key Account Manager - Enterprise Software Solutions
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute strategic account plans for a portfolio of key clients to achieve revenue targets and growth objectives.
- Cultivate strong, long-lasting relationships with key stakeholders and decision-makers within client organizations.
- Identify opportunities for upselling and cross-selling additional software modules and services to existing clients.
- Manage the entire sales cycle for renewals, ensuring high retention rates and client satisfaction.
- Conduct regular business reviews with clients to assess their needs, provide value-added insights, and demonstrate ongoing ROI.
- Collaborate with internal pre-sales, support, and product teams to ensure seamless client experience and solution delivery.
- Stay abreast of industry trends, competitive landscape, and product developments to effectively position our client's solutions.
- Prepare accurate sales forecasts, pipeline reports, and other administrative duties as required.
- Represent the company at industry events and client meetings, maintaining a professional and knowledgeable image.
- Address client concerns and issues promptly and effectively, escalating when necessary.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in B2B enterprise software sales, specifically in account management or a similar client-facing role.
- Proven track record of exceeding sales targets and managing complex enterprise accounts.
- Excellent understanding of software sales methodologies and the full sales cycle.
- Strong negotiation, communication, and presentation skills.
- Demonstrated ability to build rapport and trust with senior-level executives.
- Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
- Ability to work independently and as part of a collaborative team, both remotely and in the office.
- Resilience, drive, and a proactive approach to problem-solving.
- Familiarity with cloud-based solutions and SaaS models is highly desirable.
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Senior Account Manager - Enterprise Software Solutions
Posted 1 day ago
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Job Description
Key Responsibilities:
- Manage and grow a portfolio of key enterprise client accounts.
- Develop and execute strategic account plans to drive revenue growth.
- Identify and pursue new business opportunities within existing accounts.
- Lead complex sales cycles, from initial contact to contract negotiation and closure.
- Build and maintain strong relationships with C-level executives and key stakeholders.
- Act as a trusted advisor, understanding client business needs and challenges.
- Collaborate with pre-sales, customer success, and product teams.
- Deliver compelling presentations and product demonstrations.
- Achieve and exceed assigned sales quotas and revenue targets.
- Stay informed about industry trends and competitive offerings.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.
- Significant experience (5+ years) in enterprise software sales, account management, or business development.
- Proven track record of exceeding sales targets in a complex solution sales environment.
- Deep understanding of enterprise software solutions (e.g., CRM, ERP, Cloud Platforms).
- Exceptional negotiation, communication, presentation, and interpersonal skills.
- Strong strategic thinking and account planning abilities.
- Ability to build and maintain relationships at the executive level.
- Proficiency with CRM software (e.g., Salesforce) and sales enablement tools.
- Self-motivated, with a strong work ethic and the ability to thrive in a hybrid work environment.
Senior Account Executive - B2B Software Solutions
Posted 1 day ago
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Job Description
- Developing and executing a strategic sales plan to achieve revenue goals.
- Prospecting for new leads through various channels, including cold outreach, networking, and leveraging marketing-generated leads.
- Conducting in-depth needs assessments with prospective clients to uncover pain points and opportunities.
- Delivering persuasive sales presentations and product demonstrations tailored to client needs.
- Managing the full sales cycle, from initial contact to contract negotiation and closing.
- Collaborating closely with the marketing and product teams to provide market feedback and drive product enhancements.
- Maintaining accurate records of all sales activities and customer interactions in the CRM system.
- Attending industry events and trade shows to build brand awareness and generate leads.
- Consistently meeting or exceeding monthly, quarterly, and annual sales quotas.
- Proven experience in B2B software sales, with a minimum of 5 years in a closing role.
- Demonstrated success in exceeding sales targets and achieving revenue goals.
- Excellent communication, presentation, and negotiation skills.
- Strong understanding of sales methodologies and CRM software (e.g., Salesforce).
- Ability to build and maintain strong customer relationships.
- Self-motivated, with a proactive approach to identifying and pursuing opportunities.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
Senior Technical Support Specialist - Enterprise Software Solutions
Posted today
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Job Description
Key Responsibilities:
- Provide advanced technical support to customers via phone, email, and chat, resolving complex software issues.
- Diagnose, troubleshoot, and resolve software defects and product issues in a timely and efficient manner.
- Escalate unresolved issues to the engineering or development teams, providing detailed documentation and reproduction steps.
- Develop and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides.
- Assist customers with software installations, configurations, and upgrades.
- Educate customers on product features and best practices to enhance their user experience.
- Identify recurring issues and provide feedback to the product development team for potential improvements.
- Manage and prioritize a queue of support tickets, ensuring service level agreements (SLAs) are met.
- Participate in on-call rotation for urgent support needs.
- Contribute to the continuous improvement of customer support processes and tools.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in technical support, preferably with enterprise software solutions.
- Strong understanding of operating systems (Windows, Linux), networking concepts, and common software architectures.
- Proven ability to diagnose and resolve complex technical issues.
- Excellent communication, interpersonal, and customer service skills.
- Experience with ticketing systems (e.g., Zendesk, Jira Service Desk) and remote support tools.
- Ability to work independently and manage time effectively in a remote environment.
- Strong problem-solving and analytical skills.
- Experience supporting SaaS products is a plus.
- Proficiency in scripting languages (e.g., Python, Bash) is advantageous.