60 Treatment Administration jobs in the United Kingdom

Clinical Support Worker

Mid Yorkshire Teaching NHS Trust

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Job Description

Petra Matewa, Team Leader or

About The Role
Here at the Mid Yorkshire Trust an exciting opportunity has arisen for a Radiology Clinical Support Worker to become a key role within the Magnetic Resonance Imaging (MRI) department here in Radiology. We require someone who has excellent organisational and Interpersonal skills and who can continuously improve themselves and help others to do so within our department.

The successful candidate will be able to demonstrate good team membership skills, have the ability to act diplomatically in sensitive situations involving patients or staff, be punctual, understand the need for patient confidentiality, and be able to follow instructions accurately.

We are a four site trust - Pinderfields Hospital Wakefield, Pontefract Hospital, Dewsbury & District Hospital, and the new Wakefield Community Diagnostic Centre in the Westgate Retail Park.

As part of your role you will be required to work across all four sites on a rota basis covering long days, weekends and bank holidays.

The Mid Yorkshire Trust has excellent travel links to Leeds, Sheffield, Doncaster and Bradford. We are close to both the M1 and the M62.

If you would like to attend for an informal chat or a look round, please contact a MRI Team Leader on extension or

Main duties
To work as a member of the team delivering a high-quality MRI service within Radiology.

The service comprises scanners located in Pinderfields Hospital, Wakefield; Dewsbury & District Hospital; Pontefract General Infirmary and the new Wakefield Community Diagnostic Centre.

To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.

To undertake administrative and patient care duties to enable a patient focussed service. The post holder is required to rotate across administrative and patient care functions.

The postholder is required to keep confidential all information and documentation relating to either a patient, a member of staff or service business, which he/she comes into contact with. All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality and information security.

Key Requirements

  • Maintain a professional appearance in line with the Trust dress code.
  • Uphold the Trust's values and behaviours (available on the Trust web site) and behave in a manner fitting with the responsible position of the role, maintaining the public confidence.
  • Maintain professional and courteous working relationships with staff and respect the equality and diversity of each and every person he/she comes into contact with-in the course of his/her business
  • Uphold the privacy and dignity of the client group and respect equality at all times.
  • The post holder will maintain a smart appearance and adhere to the uniform policy particularly in relation to jewellery and footwear.
  • The post holder will deal professionally and courteously with colleagues, patients, and visitors.
  • The post holder will adhere to the Trust's policy relating to confidentiality.
  • The post holder will undertake an annual appraisal.

Clinical

  • To assist the Radiologist, Radiographers, and other staff in providing a comprehensive efficient service.
  • To prepare and administer to patients, oral preparation, under guidance of the Radiographers and in compliance with departmental working practise.
  • The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
  • The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
  • The post holder will help position the patient as appropriate to the procedure to be undertaken.
  • The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the Radiographers or medical staff as appropriate.
  • To assist in patient care, for example to act as a chaperone and to provide care/comfort as required.
  • To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures.
  • The post holder will help prepare the room for the patient's examination including filling the automatic injector under supervision.
  • The post holder will adhere to control of infection policies in support of patients with known infection.
  • The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection.
  • The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate.
  • Maintain patient privacy and dignity at all times.
  • Support the service to deliver the best possible patient experience.
  • Core working hours will include long days, weekend and bank holiday working.
  • PLEASE SEE ATTACHED JOB DESCRIPTION AND PERSON SPECIFICATION FOR MORE INFORMATION**

Be part of MY team
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application Guidance
We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Our Benefits

  • Access to the NHS pension plan
  • Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
  • Exceptional employee health and wellbeing services
  • Extensive benefits and support, including:
  • Onsite nurseries and childcare salary sacrifice scheme
  • Cycle to work scheme
  • Home electronics scheme
  • Car lease salary sacrifice scheme
  • Working carers support and advice, carers network and carers passport
  • Flexible working options and family and carer-friendly policies
  • Established staff networks, including LGBTQ+ and Race Equality
  • Career progression, training and support

Skilled worker sponsorship
You can find out more about skilled worker and health and care visas on our .

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Clinical Support Worker

Congleton, North West East Cheshire NHS Trust

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Job Description

We are looking for a proactive, positive, respectful, supportive, reliable and trustworthy person to join our team of Clinical Support Workers on the Aston Unit at Congleton War Memorial Hospital.

If you are enthusiastic and dedicated to delivering high quality care to our patients, we want to hear from you.

The role exists to provide a multi- skilled worker who, under the supervision of who under of a Registered Nurse, supports the Multidisciplinary Team with clinical and nonclinical practices on order to provide excellent patient centred care.

You will be required to successfully complete the Care Certificate within 3 months of starting the post.

The position is predominantly nights but on occasions you may be requested to work days.

Hours per week: 37.5

Work as part of a ward based team, assist in the delivery of a high standard of nursing care, acting in a professional manner at all times. Provide support to the Registered Nurse and other team members by observing and reporting aspects of patient care as appropriate and to promptly alert the registered nurse to any issues or risks. Be able to communicate in a manner that is understood and always in a polite and respectful manner. Maintain effective communication with the multi disciplinary team and ensure documentation is maintained within the post holders sphere of competence.

Promote equality for all individuals, to include promoting anti-discriminatory practice, supporting individual rights and choice within service delivery. Enable patients to meet their personal hygiene and toileting needs in accordance with individual preferences and clinical need. Maintaining patients' comfort, privacy & dignity at all times. Assist in providing adequate nutrition and hydration for patients based on their individual needs as directed by the multi-disciplinary team. Promoting patients mobility as appropriate and assist in the movement and transfer of patients, using manual handling aids as appropriate to maximise the safety of staff and patients, in accordance with the patients' individual care plan.

Maintain patients skin integrity based on individual need using appropriate resources, reporting findings to a Registered Nurse.

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK )

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Senior Clinical Support Manager

RG1 1DF Reading, South East £50000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client, a highly respected healthcare provider, is seeking a dedicated and experienced Senior Clinical Support Manager to oversee and enhance the delivery of clinical support services within their facilities. This role is based in **Reading, Berkshire, UK**, and requires a hands-on approach to leadership. The ideal candidate will possess strong clinical knowledge, exceptional organizational skills, and a proven ability to manage teams, optimize workflows, and ensure the highest standards of patient care and service delivery. You will be responsible for the strategic planning and day-to-day management of a vital support function.

Key Responsibilities:
  • Lead, manage, and mentor a team of clinical support staff, including healthcare assistants, administrative personnel, and technicians, ensuring high performance and professional development.
  • Develop, implement, and maintain efficient operational processes for clinical support services, ensuring seamless integration with clinical pathways.
  • Oversee the scheduling and allocation of staff resources to meet service demands and patient needs across various departments.
  • Ensure compliance with all relevant healthcare regulations, policies, and quality standards, including CQC guidelines.
  • Monitor and evaluate the effectiveness of clinical support services, identifying areas for improvement and implementing evidence-based solutions.
  • Manage budgets for clinical support services, ensuring cost-effectiveness while maintaining quality and service levels.
  • Develop and deliver training programs for clinical support staff to enhance skills, knowledge, and adherence to best practices.
  • Liaise with clinical teams, department heads, and other stakeholders to address service issues and implement improvements.
  • Maintain accurate records and data related to service delivery, patient outcomes, and staff performance.
  • Champion a culture of patient-centred care, safety, and continuous improvement within the clinical support team.
  • Participate in quality improvement initiatives and strategic planning for the healthcare facility.
  • Manage inventory and procurement of necessary supplies and equipment for clinical support functions.
Qualifications:
  • A relevant professional qualification in healthcare management, nursing, or a related field is essential.
  • A minimum of 5 years of experience in a supervisory or management role within a healthcare setting, with a focus on clinical support services.
  • In-depth knowledge of healthcare operations, patient care pathways, and regulatory frameworks (e.g., CQC).
  • Proven experience in staff management, team leadership, and performance development.
  • Excellent organizational, planning, and problem-solving skills.
  • Strong communication, interpersonal, and stakeholder management abilities.
  • Experience in budget management and resource allocation within a healthcare environment.
  • Proficiency in healthcare IT systems and standard office software.
  • Commitment to delivering high-quality patient care and fostering a positive work environment.
  • Ability to work effectively under pressure and manage multiple priorities.
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Specialist Clinical Support Worker

SO14 0AL Southampton, South East £28000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is searching for a dedicated and compassionate Specialist Clinical Support Worker to join their expanding team in Southampton, Hampshire, UK . This vital role focuses on providing high-quality, patient-centred care within a specialised clinical setting. You will work under the supervision of registered nurses and other healthcare professionals to deliver a range of support services, assisting patients with their daily living activities, personal care, and mobility. Responsibilities include monitoring patient vital signs, accurately recording observations, and promptly reporting any changes in patient condition to the clinical team. You will play an active role in implementing care plans, assisting with therapeutic activities, and ensuring a safe and comfortable environment for all patients. This position requires excellent interpersonal skills, a sensitive and empathetic approach to patient care, and the ability to work effectively as part of a multidisciplinary team. Experience in a healthcare or social care setting is highly desirable, although comprehensive training will be provided. You should be adept at following instructions, maintaining accurate documentation, and adhering to strict infection control and health and safety policies. A strong understanding of patient confidentiality and dignity is paramount. The ideal candidate will possess excellent communication skills, both verbal and written, and have a genuine desire to make a positive difference in the lives of vulnerable individuals. You must be reliable, punctual, and possess a proactive attitude towards your work. This role involves shift work, including weekends and evenings, and requires a commitment to delivering outstanding care. A basic understanding of medical terminology and procedures would be advantageous. Join a supportive organisation that values its staff and offers opportunities for professional development and career progression within the community and social care sector.
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Remote Clinical Support Specialist

BS1 6DG Bristol, South West £35000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client, a forward-thinking health technology company, is looking for a dedicated Remote Clinical Support Specialist to provide exceptional support to patients and healthcare professionals across the UK. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be a crucial part of our mission to improve patient outcomes through innovative digital health solutions. You will be responsible for delivering timely and accurate clinical advice, troubleshooting technical issues related to our platforms, and ensuring a seamless user experience for all clients.

Responsibilities:
  • Provide remote technical and clinical support to patients and healthcare providers via phone, email, and video conferencing.
  • Troubleshoot and resolve issues related to our proprietary health management software and devices.
  • Educate users on the features and benefits of our products, ensuring they are maximizing their potential.
  • Document all support interactions accurately in our CRM system, maintaining detailed case histories.
  • Collaborate with the product development and engineering teams to identify and report bugs or suggest product improvements.
  • Develop and maintain comprehensive knowledge base articles and FAQs to empower users.
  • Conduct remote training sessions for new users and healthcare professionals.
  • Stay up-to-date with industry trends and advancements in digital health and remote patient monitoring.
  • Adhere to strict data privacy and security protocols (e.g., GDPR, HIPAA).
  • Contribute to a positive and supportive team environment, sharing knowledge and best practices.
Qualifications:
  • A strong background in a clinical setting (e.g., nursing, physiotherapy, healthcare science) with relevant professional qualifications.
  • Experience in a customer support, technical support, or helpdesk role, preferably within the healthcare or technology sector.
  • Excellent communication skills, both written and verbal, with the ability to explain complex technical information clearly.
  • Proficiency in using various communication tools and software (e.g., Slack, Zoom, CRM systems).
  • Strong problem-solving abilities and a methodical approach to troubleshooting.
  • Ability to work independently and manage time effectively in a remote work environment.
  • A genuine passion for using technology to improve healthcare delivery.
  • Familiarity with remote patient monitoring technologies is a plus.
  • Must have a reliable internet connection and a dedicated home office space.
This role requires a proactive, empathetic, and technically adept individual who is passionate about making a difference in healthcare from the comfort of their own home. Join our growing, remote-first team and contribute to revolutionizing patient care.
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Remote Clinical Support Specialist

N/A Sunderland, North East £32000 Annually WhatJobs

Posted 21 days ago

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full-time
Our client, a pioneering force in remote healthcare delivery, is seeking a dedicated and empathetic Remote Clinical Support Specialist. This role is fully remote, allowing you to contribute from the comfort of your own home within the Sunderland area and beyond. You will be the vital link between patients and our extensive network of healthcare professionals, providing essential support, guidance, and information. Your responsibilities will include conducting initial patient assessments via secure video calls and phone consultations, gathering detailed medical histories, and accurately documenting all interactions on our bespoke Electronic Health Record (EHR) system. You will triage patient queries, determining the urgency and appropriate course of action, which may involve scheduling follow-up appointments, referring patients to specialized services, or providing detailed self-care advice. A crucial aspect of this role is educating patients on their conditions, treatment plans, and the effective use of prescribed medications or medical devices. You will also assist patients in navigating our digital health platforms and telemedicine services, ensuring they feel confident and comfortable using the technology. Proactive patient outreach for check-ins, monitoring adherence to treatment plans, and addressing any emerging concerns will be a significant part of your daily duties. You must possess excellent communication and interpersonal skills, with the ability to empathize with patients from diverse backgrounds and manage sensitive information with the utmost discretion and professionalism. A strong understanding of clinical procedures, medical terminology, and general healthcare principles is a must. You will work collaboratively with a multidisciplinary remote team, participating in virtual case conferences and contributing to the ongoing development of our patient support protocols. This is a unique opportunity to make a tangible difference in people's lives, enhancing access to quality healthcare through innovative remote solutions. The role requires a self-motivated individual with exceptional organizational skills and the ability to manage a busy caseload effectively while maintaining high standards of care.
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Senior Clinical Support Specialist

S1 1UA Sheffield, Yorkshire and the Humber £40000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a leading provider of innovative community and social care services, is seeking a dedicated Senior Clinical Support Specialist to join their expanding, fully remote workforce. This vital role involves providing expert clinical guidance and operational support to care teams across various community settings. You will play a crucial part in ensuring the highest standards of patient care, promoting best practices, and contributing to the continuous improvement of our services. This is a remote-first position, offering flexibility and the opportunity to make a significant impact without the need for regular office presence.

Responsibilities:
  • Provide remote clinical advice, support, and mentorship to frontline care staff, including nurses, healthcare assistants, and support workers.
  • Assist in the development, implementation, and review of care plans, ensuring they are person-centered, evidence-based, and meet regulatory requirements.
  • Conduct remote assessments and reviews of complex patient cases, identifying needs and recommending appropriate interventions.
  • Offer expert guidance on clinical governance, risk management, and safeguarding policies and procedures.
  • Facilitate remote training sessions and workshops for care staff on clinical skills, therapeutic interventions, and new service developments.
  • Collaborate with multidisciplinary teams, including GPs, allied health professionals, and social workers, to ensure integrated care delivery.
  • Monitor clinical outcomes and key performance indicators, identifying areas for improvement and implementing corrective actions.
  • Contribute to the development and dissemination of clinical policies, guidelines, and best practice documents.
  • Provide support and supervision to junior clinical staff.
  • Maintain accurate and up-to-date patient records and documentation in line with legal and professional standards.
  • Act as a point of contact for escalated clinical queries from care teams, providing timely and effective resolutions.

Qualifications:
  • Registered Nurse (RN) or equivalent healthcare professional qualification with significant post-registration experience.
  • Proven experience in community care, domiciliary care, or a related social care setting.
  • Strong understanding of clinical governance, CQC standards, and safeguarding principles.
  • Excellent clinical assessment, decision-making, and care planning skills.
  • Proficiency in using electronic patient record systems and other relevant digital tools for remote working.
  • Exceptional communication, interpersonal, and influencing skills, with the ability to engage effectively with diverse stakeholders.
  • Experience in delivering training and mentorship.
  • Ability to work autonomously and manage a varied workload in a remote environment.
  • Commitment to continuous professional development and evidence-based practice.

This is a unique opportunity to leverage your clinical expertise to support and enhance care delivery across the community, all while enjoying the benefits of a fully remote working arrangement.
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Remote Clinical Support Specialist

G3 8UL Glasgow, Scotland £30000 Annually WhatJobs

Posted 24 days ago

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full-time
Our client is seeking a dedicated and compassionate Remote Clinical Support Specialist to join their expanding healthcare team. This fully remote position is crucial for providing essential support to healthcare professionals and patients, ensuring the smooth delivery of healthcare services. You will be a key point of contact, offering guidance, troubleshooting, and administrative assistance, all from your remote work location. This role requires excellent communication skills, a strong understanding of healthcare processes, and a commitment to patient care.

Responsibilities:
  • Provide remote technical and clinical support to healthcare providers using our client's software and services.
  • Respond to inquiries via phone, email, and chat, offering timely and accurate solutions to clinical and operational challenges.
  • Troubleshoot and diagnose issues related to medical devices, software applications, and patient data management.
  • Guide users through complex clinical workflows and system functionalities.
  • Escalate unresolved issues to appropriate technical or clinical teams, ensuring thorough documentation.
  • Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the CRM system.
  • Assist with patient onboarding and training on remote monitoring equipment or telehealth platforms.
  • Contribute to the development of support documentation, FAQs, and training materials.
  • Stay updated on healthcare regulations, industry best practices, and product updates.
  • Collaborate with product development and quality assurance teams to provide feedback on system performance and user experience.
  • Advocate for patient safety and quality of care in all support interactions.
Qualifications:
  • Relevant healthcare qualification (e.g., Nursing, Allied Health Professional) or equivalent experience in a clinical support role.
  • Proven experience in a customer support, technical support, or clinical liaison role, preferably within the healthcare technology sector.
  • Familiarity with Electronic Health Records (EHR), telehealth platforms, or medical device support.
  • Excellent verbal and written communication skills, with the ability to explain technical and clinical information clearly.
  • Strong problem-solving abilities and a logical approach to troubleshooting.
  • Proficiency in using CRM software and remote support tools.
  • Ability to work independently, manage a varied workload, and meet response time targets in a remote setting.
  • A compassionate and empathetic approach to patient and provider support.
  • Must be comfortable and proficient working in a fully remote environment.
This is a rewarding opportunity to contribute to improved healthcare delivery and patient outcomes, working remotely from Glasgow, Scotland, UK .
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Bank Female Clinical Support Worker

Halifax, Yorkshire and the Humber CJP Outreach

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Female Bank Support Worker

Location: Halifax / Low Moor

Salary: £13.00 – £3.50 per hour

About the Role:

We are currently seeking a Female Complex Care Support Worker to join our team on a bank basis, providing support to two individuals with complex care needs. This role involves covering annual leave, sickness, and additional shifts as required.

Client D – Adult Female (60) with Motor Neurone Disease (MND)

  • Lives at home with husband, son, and two medium-sized dogs
  • Communicates via Eye Gaze
  • Prefers home-based activities; loves visits from her grandchildren
  • Requires support with personal care, pressure care, PEG feeding, suctioning, tracheostomy care, nebuliser use, and manual handling

Client O – Young Male (18) with Complex Needs

  • Lives with parents and younger sibling
  • Non-verbal; communicates through facial expressions and Eye Gaze
  • Enjoys TV/DVDs, structured activities at home, and occasional community outings in a mobility vehicle
  • Requires support in personal care, tracheostomy care, cough assist, and general complex care routines

You will be working closely with each client's family and healthcare network to deliver person-centred care tailored to their unique needs. You will ideally have experience in;

  • PEG feeding
  • Cerebral Palsy
  • Diabetes Type 2
  • Tracheostomy care (including suctioning/cough assist)
  • Use of nebulisers
  • Manual handling & pressure care
  • Personal care

What We Offer:

  • Competitive hourly rate
  • Fully paid DBS
  • Company training programmes
  • Employee Wellbeing Scheme – including face-to-face counselling and 24/7 helplines
  • Discount Scheme – save on shopping, fuel, and more
  • L.O.V.E (Living Our Values Everyday) – reward & recognition programme
  • Surprise Gifts of Kindness throughout the year
  • In The Loop – our company app connecting the CJP community
  • Refer a Friend Bonus: Earn up to £500 for suc ssful referrals

Apply now or call our friendly recruitment team on for more information.

This role is only open to female applicants. This is in line with the Equality Act 2010,

CJP Outreach Services – Outstanding Care And Support You Can Trust

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Lead Clinical Support Specialist (Remote)

WV1 1AA Wolverhampton, West Midlands £40000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking an experienced and compassionate Lead Clinical Support Specialist to join their rapidly expanding remote healthcare team, serving individuals across the UK. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will play a crucial role in coordinating patient care, providing expert guidance to support staff, and ensuring the delivery of high-quality community and social care services. The Lead Clinical Support Specialist will be responsible for overseeing a team of care coordinators and support workers, managing caseloads, and implementing personalised care plans. This role requires a deep understanding of community care needs, excellent communication and leadership skills, and the ability to work autonomously. You will act as a primary point of contact for patients, their families, and healthcare professionals, facilitating seamless communication and care coordination. A proactive approach to problem-solving and a commitment to person-centred care are essential. The successful candidate will have a strong background in social care, healthcare management, or a related field, with a proven ability to lead and inspire a team in a remote setting. Experience with digital health platforms and remote patient monitoring systems is highly advantageous. This is an exceptional opportunity to shape the future of remote care delivery and make a tangible difference in the lives of vulnerable individuals. Responsibilities:
  • Lead and manage a remote team of community support workers and care coordinators.
  • Oversee the development and implementation of personalised care plans for service users.
  • Ensure the delivery of high-quality, person-centred care in line with regulatory standards.
  • Provide guidance, training, and supervision to the support team.
  • Act as a liaison between service users, families, healthcare professionals, and external agencies.
  • Manage service user caseloads, ensuring efficient allocation of resources and timely delivery of care.
  • Monitor and evaluate the effectiveness of care services, implementing improvements as needed.
  • Maintain accurate and up-to-date records using electronic health systems.
  • Promote a culture of continuous improvement, learning, and adherence to best practices in social care.
  • Handle complex queries and provide specialist advice on care provision.
Qualifications:
  • Relevant professional qualification in Social Work, Nursing, Healthcare Management, or a related field (e.g., NVQ Level 5 in Health and Social Care).
  • Significant experience in community and social care, with a strong understanding of relevant legislation and safeguarding procedures.
  • Proven experience in a leadership or supervisory role, preferably within a remote or dispersed team environment.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Ability to work independently, manage time effectively, and prioritise tasks in a remote setting.
  • Proficiency in using digital care management systems and other relevant software.
  • A compassionate and empathetic approach to care.
  • Strong problem-solving and decision-making skills.
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