60 Treatment Administration jobs in the United Kingdom

We are looking for a proactive, positive, respectful, supportive, reliable and trustworthy person to join our team of Clinical Support Workers on the Aston Unit at Congleton War Memorial Hospital.

If you are enthusiastic and dedicated to delivering high quality care to our patients, we want to hear from you.

The role exists to provide a multi- skilled worker who, under the supervision of who under of a Registered Nurse, supports the Multidisciplinary Team with clinical and nonclinical practices on order to provide excellent patient centred care.

You will be required to successfully complete the Care Certificate within 3 months of starting the post.

The position is predominantly nights but on occasions you may be requested to work days.

Hours per week: 37.5

Work as part of a ward based team, assist in the delivery of a high standard of nursing care, acting in a professional manner at all times. Provide support to the Registered Nurse and other team members by observing and reporting aspects of patient care as appropriate and to promptly alert the registered nurse to any issues or risks. Be able to communicate in a manner that is understood and always in a polite and respectful manner. Maintain effective communication with the multi disciplinary team and ensure documentation is maintained within the post holders sphere of competence.

Promote equality for all individuals, to include promoting anti-discriminatory practice, supporting individual rights and choice within service delivery. Enable patients to meet their personal hygiene and toileting needs in accordance with individual preferences and clinical need. Maintaining patients' comfort, privacy & dignity at all times. Assist in providing adequate nutrition and hydration for patients based on their individual needs as directed by the multi-disciplinary team. Promoting patients mobility as appropriate and assist in the movement and transfer of patients, using manual handling aids as appropriate to maximise the safety of staff and patients, in accordance with the patients' individual care plan.

Maintain patients skin integrity based on individual need using appropriate resources, reporting findings to a Registered Nurse.

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK )

• Lead, manage, and mentor a team of clinical support staff, including healthcare assistants, administrative personnel, and technicians, ensuring high performance and professional development.
• Develop, implement, and maintain efficient operational processes for clinical support services, ensuring seamless integration with clinical pathways.
• Oversee the scheduling and allocation of staff resources to meet service demands and patient needs across various departments.
• Ensure compliance with all relevant healthcare regulations, policies, and quality standards, including CQC guidelines.
• Monitor and evaluate the effectiveness of clinical support services, identifying areas for improvement and implementing evidence-based solutions.
• Manage budgets for clinical support services, ensuring cost-effectiveness while maintaining quality and service levels.
• Develop and deliver training programs for clinical support staff to enhance skills, knowledge, and adherence to best practices.
• Liaise with clinical teams, department heads, and other stakeholders to address service issues and implement improvements.
• Maintain accurate records and data related to service delivery, patient outcomes, and staff performance.
• Champion a culture of patient-centred care, safety, and continuous improvement within the clinical support team.
• Participate in quality improvement initiatives and strategic planning for the healthcare facility.
• Manage inventory and procurement of necessary supplies and equipment for clinical support functions.

• A relevant professional qualification in healthcare management, nursing, or a related field is essential.
• A minimum of 5 years of experience in a supervisory or management role within a healthcare setting, with a focus on clinical support services.
• In-depth knowledge of healthcare operations, patient care pathways, and regulatory frameworks (e.g., CQC).
• Proven experience in staff management, team leadership, and performance development.
• Excellent organizational, planning, and problem-solving skills.
• Strong communication, interpersonal, and stakeholder management abilities.
• Experience in budget management and resource allocation within a healthcare environment.
• Proficiency in healthcare IT systems and standard office software.
• Commitment to delivering high-quality patient care and fostering a positive work environment.
• Ability to work effectively under pressure and manage multiple priorities.

• Provide remote technical and clinical support to patients and healthcare providers via phone, email, and video conferencing.
• Troubleshoot and resolve issues related to our proprietary health management software and devices.
• Educate users on the features and benefits of our products, ensuring they are maximizing their potential.
• Document all support interactions accurately in our CRM system, maintaining detailed case histories.
• Collaborate with the product development and engineering teams to identify and report bugs or suggest product improvements.
• Develop and maintain comprehensive knowledge base articles and FAQs to empower users.
• Conduct remote training sessions for new users and healthcare professionals.
• Stay up-to-date with industry trends and advancements in digital health and remote patient monitoring.
• Adhere to strict data privacy and security protocols (e.g., GDPR, HIPAA).
• Contribute to a positive and supportive team environment, sharing knowledge and best practices.

• A strong background in a clinical setting (e.g., nursing, physiotherapy, healthcare science) with relevant professional qualifications.
• Experience in a customer support, technical support, or helpdesk role, preferably within the healthcare or technology sector.
• Excellent communication skills, both written and verbal, with the ability to explain complex technical information clearly.
• Proficiency in using various communication tools and software (e.g., Slack, Zoom, CRM systems).
• Strong problem-solving abilities and a methodical approach to troubleshooting.
• Ability to work independently and manage time effectively in a remote work environment.
• A genuine passion for using technology to improve healthcare delivery.
• Familiarity with remote patient monitoring technologies is a plus.
• Must have a reliable internet connection and a dedicated home office space.

• Provide remote clinical advice, support, and mentorship to frontline care staff, including nurses, healthcare assistants, and support workers.
• Assist in the development, implementation, and review of care plans, ensuring they are person-centered, evidence-based, and meet regulatory requirements.
• Conduct remote assessments and reviews of complex patient cases, identifying needs and recommending appropriate interventions.
• Offer expert guidance on clinical governance, risk management, and safeguarding policies and procedures.
• Facilitate remote training sessions and workshops for care staff on clinical skills, therapeutic interventions, and new service developments.
• Collaborate with multidisciplinary teams, including GPs, allied health professionals, and social workers, to ensure integrated care delivery.
• Monitor clinical outcomes and key performance indicators, identifying areas for improvement and implementing corrective actions.
• Contribute to the development and dissemination of clinical policies, guidelines, and best practice documents.
• Provide support and supervision to junior clinical staff.
• Maintain accurate and up-to-date patient records and documentation in line with legal and professional standards.
• Act as a point of contact for escalated clinical queries from care teams, providing timely and effective resolutions.

• Registered Nurse (RN) or equivalent healthcare professional qualification with significant post-registration experience.
• Proven experience in community care, domiciliary care, or a related social care setting.
• Strong understanding of clinical governance, CQC standards, and safeguarding principles.
• Excellent clinical assessment, decision-making, and care planning skills.
• Proficiency in using electronic patient record systems and other relevant digital tools for remote working.
• Exceptional communication, interpersonal, and influencing skills, with the ability to engage effectively with diverse stakeholders.
• Experience in delivering training and mentorship.
• Ability to work autonomously and manage a varied workload in a remote environment.
• Commitment to continuous professional development and evidence-based practice.

• Provide remote technical and clinical support to healthcare providers using our client's software and services.
• Respond to inquiries via phone, email, and chat, offering timely and accurate solutions to clinical and operational challenges.
• Troubleshoot and diagnose issues related to medical devices, software applications, and patient data management.
• Guide users through complex clinical workflows and system functionalities.
• Escalate unresolved issues to appropriate technical or clinical teams, ensuring thorough documentation.
• Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the CRM system.
• Assist with patient onboarding and training on remote monitoring equipment or telehealth platforms.
• Contribute to the development of support documentation, FAQs, and training materials.
• Stay updated on healthcare regulations, industry best practices, and product updates.
• Collaborate with product development and quality assurance teams to provide feedback on system performance and user experience.
• Advocate for patient safety and quality of care in all support interactions.

• Relevant healthcare qualification (e.g., Nursing, Allied Health Professional) or equivalent experience in a clinical support role.
• Proven experience in a customer support, technical support, or clinical liaison role, preferably within the healthcare technology sector.
• Familiarity with Electronic Health Records (EHR), telehealth platforms, or medical device support.
• Excellent verbal and written communication skills, with the ability to explain technical and clinical information clearly.
• Strong problem-solving abilities and a logical approach to troubleshooting.
• Proficiency in using CRM software and remote support tools.
• Ability to work independently, manage a varied workload, and meet response time targets in a remote setting.
• A compassionate and empathetic approach to patient and provider support.
• Must be comfortable and proficient working in a fully remote environment.

Female Bank Support Worker

Location: Halifax / Low Moor

Salary: £13.00 – £3.50 per hour

About the Role:

We are currently seeking a Female Complex Care Support Worker to join our team on a bank basis, providing support to two individuals with complex care needs. This role involves covering annual leave, sickness, and additional shifts as required.

Client D – Adult Female (60) with Motor Neurone Disease (MND)

• Lives at home with husband, son, and two medium-sized dogs
• Communicates via Eye Gaze
• Prefers home-based activities; loves visits from her grandchildren
• Requires support with personal care, pressure care, PEG feeding, suctioning, tracheostomy care, nebuliser use, and manual handling

Client O – Young Male (18) with Complex Needs

• Lives with parents and younger sibling
• Non-verbal; communicates through facial expressions and Eye Gaze
• Enjoys TV/DVDs, structured activities at home, and occasional community outings in a mobility vehicle
• Requires support in personal care, tracheostomy care, cough assist, and general complex care routines

You will be working closely with each client's family and healthcare network to deliver person-centred care tailored to their unique needs. You will ideally have experience in;

• PEG feeding
• Cerebral Palsy
• Diabetes Type 2
• Tracheostomy care (including suctioning/cough assist)
• Use of nebulisers
• Manual handling & pressure care
• Personal care

What We Offer:

• Competitive hourly rate
• Fully paid DBS
• Company training programmes
• Employee Wellbeing Scheme – including face-to-face counselling and 24/7 helplines
• Discount Scheme – save on shopping, fuel, and more
• L.O.V.E (Living Our Values Everyday) – reward & recognition programme
• Surprise Gifts of Kindness throughout the year
• In The Loop – our company app connecting the CJP community
• Refer a Friend Bonus: Earn up to £500 for suc ssful referrals

Apply now or call our friendly recruitment team on for more information.

This role is only open to female applicants. This is in line with the Equality Act 2010,

CJP Outreach Services – Outstanding Care And Support You Can Trust

• Lead and manage a remote team of community support workers and care coordinators.
• Oversee the development and implementation of personalised care plans for service users.
• Ensure the delivery of high-quality, person-centred care in line with regulatory standards.
• Provide guidance, training, and supervision to the support team.
• Act as a liaison between service users, families, healthcare professionals, and external agencies.
• Manage service user caseloads, ensuring efficient allocation of resources and timely delivery of care.
• Monitor and evaluate the effectiveness of care services, implementing improvements as needed.
• Maintain accurate and up-to-date records using electronic health systems.
• Promote a culture of continuous improvement, learning, and adherence to best practices in social care.
• Handle complex queries and provide specialist advice on care provision.

• Relevant professional qualification in Social Work, Nursing, Healthcare Management, or a related field (e.g., NVQ Level 5 in Health and Social Care).
• Significant experience in community and social care, with a strong understanding of relevant legislation and safeguarding procedures.
• Proven experience in a leadership or supervisory role, preferably within a remote or dispersed team environment.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work independently, manage time effectively, and prioritise tasks in a remote setting.
• Proficiency in using digital care management systems and other relevant software.
• A compassionate and empathetic approach to care.
• Strong problem-solving and decision-making skills.