66 Treatment Administration jobs in the United Kingdom
Clinical Support Manager
SR5 1AA Sunderland, North East
£40000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a dedicated and compassionate Clinical Support Manager to oversee and enhance the delivery of community and social care services in Sunderland, Tyne and Wear, UK . This pivotal role involves managing a team of care professionals, ensuring the highest standards of care are met, and supporting individuals with diverse needs. The successful candidate will be instrumental in developing and implementing care strategies, fostering a positive and supportive environment for both clients and staff, and ensuring compliance with all relevant regulations.
Responsibilities:
Responsibilities:
- Manage and lead a team of care coordinators, support workers, and other healthcare professionals.
- Develop, implement, and review personalised care plans for individuals, ensuring they meet specific needs and preferences.
- Oversee the day-to-day operations of care services, including scheduling, resource allocation, and service delivery.
- Conduct regular assessments of client needs and the effectiveness of care provision.
- Ensure all care activities comply with regulatory requirements, CQC standards, and company policies.
- Provide training, supervision, and professional development opportunities for care staff.
- Handle client and family concerns, complaints, and feedback effectively and empathetically.
- Liaise with external agencies, healthcare professionals, and local authorities to ensure integrated care.
- Maintain accurate and confidential client records and documentation.
- Promote a culture of dignity, respect, and independence for all individuals receiving care.
- Participate in on-call rotas as required and respond to emergency situations.
- Contribute to the strategic development and continuous improvement of care services.
- Manage budgets and resources efficiently to ensure service sustainability.
- Uphold the highest ethical standards in all aspects of service delivery.
- Diploma in Health and Social Care (Level 5) or equivalent qualification.
- Significant experience in a management or supervisory role within the social care or healthcare sector.
- In-depth knowledge of relevant legislation and standards governing social care (e.g., CQC).
- Proven ability to lead, motivate, and manage a diverse team.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organisational and time-management abilities.
- Proficiency in IT, including care management software.
- A genuine passion for providing high-quality, person-centred care.
- Ability to work effectively under pressure and make sound decisions.
- A full UK driving licence may be required for some aspects of the role.
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Clinical Support Specialist
PL1 1AA Plymouth, South West
£28000 Annually
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Posted 3 days ago
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Job Description
Our client is looking for a dedicated and compassionate Clinical Support Specialist to join their growing team in Plymouth, Devon, UK . This crucial role involves providing frontline support to individuals and families accessing community and social care services, ensuring they receive the best possible care and assistance. You will act as a vital link between service users and care providers, helping to navigate complex systems and coordinate essential support. The ideal candidate will have a strong understanding of social care principles, excellent communication skills, and a genuine desire to help others. Responsibilities include assessing individual needs, developing personalized care plans in conjunction with multidisciplinary teams, and monitoring the effectiveness of interventions. You will also be responsible for maintaining accurate and confidential records, liaising with external agencies, and advocating for the rights and well-being of service users. This role requires a proactive approach, empathy, and the ability to work effectively within a team environment. You will be instrumental in ensuring that our client's services are accessible, responsive, and tailored to the unique needs of each individual. The ability to build rapport quickly and provide consistent emotional support is essential. This position offers the opportunity to make a tangible difference in the lives of vulnerable individuals and contribute to the vital work of the social care sector.
Key Responsibilities:
Key Responsibilities:
- Conducting initial assessments of client needs and circumstances.
- Developing, implementing, and reviewing individual support plans.
- Liaising with healthcare professionals, social workers, and other relevant agencies.
- Providing emotional support and guidance to clients and their families.
- Coordinating access to community resources and services.
- Maintaining detailed and accurate client records in line with confidentiality policies.
- Monitoring client progress and adjusting support plans as necessary.
- Advocating for client rights and ensuring their voice is heard.
- Participating in team meetings and contributing to service development.
- Providing information and advice on available care options and entitlements.
- Experience in a social care, healthcare support, or related field.
- Understanding of safeguarding principles and vulnerable adults legislation.
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to empathize and build trust with a diverse range of individuals.
- Proficiency in record-keeping and case management.
- Strong organizational and time-management abilities.
- Willingness to work towards relevant professional qualifications if required.
- A genuine commitment to improving the lives of those in need.
- Ability to work independently and as part of a team.
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1
Clinical Support Manager
CB2 8AE Cambridge, Eastern
£40000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a dedicated and experienced Clinical Support Manager to join their healthcare facility. This hybrid role offers the flexibility to work both remotely and on-site in Cambridge, Cambridgeshire, UK . You will be responsible for overseeing the operational efficiency of clinical support services, ensuring the highest standards of patient care and safety. Key responsibilities include managing and developing a team of clinical support staff, coordinating daily operations, optimizing resource allocation, and ensuring compliance with all regulatory requirements and best practices. You will also play a crucial role in implementing new clinical support initiatives and improving existing processes to enhance patient outcomes.
The ideal candidate will possess a strong background in healthcare management or a related clinical field, with a proven ability to lead and mentor staff. Excellent communication, organizational, and problem-solving skills are essential. You should have a comprehensive understanding of clinical workflows, patient care protocols, and healthcare regulations. Experience with electronic health records (EHR) systems and other healthcare IT solutions is highly desirable. The ability to foster a collaborative and positive work environment is paramount. You will be responsible for performance management, staff training, and ensuring effective communication between clinical teams and administrative departments. A proactive approach to identifying and addressing operational challenges is expected. This role requires an individual who is committed to excellence in patient care and dedicated to the continuous improvement of healthcare services. The successful candidate will be instrumental in ensuring the smooth and efficient functioning of clinical support operations.
The ideal candidate will possess a strong background in healthcare management or a related clinical field, with a proven ability to lead and mentor staff. Excellent communication, organizational, and problem-solving skills are essential. You should have a comprehensive understanding of clinical workflows, patient care protocols, and healthcare regulations. Experience with electronic health records (EHR) systems and other healthcare IT solutions is highly desirable. The ability to foster a collaborative and positive work environment is paramount. You will be responsible for performance management, staff training, and ensuring effective communication between clinical teams and administrative departments. A proactive approach to identifying and addressing operational challenges is expected. This role requires an individual who is committed to excellence in patient care and dedicated to the continuous improvement of healthcare services. The successful candidate will be instrumental in ensuring the smooth and efficient functioning of clinical support operations.
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2
Clinical Support Worker
B1 1DE Birmingham, West Midlands
£22000 Annually
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Posted 3 days ago
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Job Description
Our client, a highly respected healthcare provider, is seeking dedicated and compassionate Clinical Support Workers to join their team in Birmingham, West Midlands, UK . This vital role involves providing high-quality direct patient care under the supervision of registered nurses and other healthcare professionals. You will be instrumental in ensuring patients receive compassionate, safe, and effective care, contributing to their recovery and well-being.
Key Responsibilities:
Key Responsibilities:
- Assist patients with personal care needs, including washing, dressing, feeding, and mobility, ensuring dignity and respect at all times.
- Monitor patients' vital signs (temperature, pulse, respiration, blood pressure) and report any changes to the nursing staff promptly.
- Accurately record patient observations, fluid balance, and other relevant information in patient charts or electronic systems.
- Assist with patient mobility, using hoists and other aids as required, and ensuring safe moving and handling techniques are followed.
- Support patients with nutritional needs, including assisting with meal times and monitoring intake.
- Communicate effectively and empathetically with patients, families, and visitors, providing comfort and support.
- Maintain a clean, safe, and tidy environment for patients, including changing bedding and tidying rooms.
- Respond to call bells promptly and attend to patients' immediate needs.
- Assist nurses and other healthcare professionals with basic medical procedures as directed.
- Promote a positive and caring environment for all patients.
- Adhere to all hospital policies and procedures, including infection control, health and safety, and safeguarding.
- Participate in regular training and development opportunities to enhance skills and knowledge.
- Work collaboratively as part of a multidisciplinary healthcare team.
- Report any concerns or incidents to the appropriate supervisor immediately.
- Support patients' emotional and psychological needs, acting with kindness and understanding.
- Previous experience in a care setting, preferably as a Healthcare Assistant or Support Worker, is highly desirable.
- A caring, compassionate, and patient-centred approach.
- Good communication and interpersonal skills.
- Ability to follow instructions and work effectively as part of a team.
- Understanding of basic health and safety principles and infection control.
- Willingness to undertake relevant training, such as NVQ/QCF Level 2 or 3 in Health and Social Care.
- Basic literacy and numeracy skills.
- Ability to work flexible shifts, including days, nights, weekends, and holidays.
- Resilience and the ability to remain calm under pressure.
- A commitment to maintaining patient confidentiality.
- Right to work in the UK.
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3
Clinical Support Manager
S1 1AA Sheffield, Yorkshire and the Humber
£35000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a dedicated and compassionate Clinical Support Manager to oversee operations within a vital community and social care setting in Sheffield, South Yorkshire, UK . This role requires a proactive individual committed to ensuring the highest standards of care and support for vulnerable individuals. You will lead a team of support workers, fostering a positive and professional working environment. Your responsibilities will include staff supervision, training, resource allocation, and ensuring compliance with all relevant regulations and care quality standards.
Key Responsibilities:
Key Responsibilities:
- Manage and mentor a team of care professionals, providing guidance, support, and performance feedback.
- Develop, implement, and monitor care plans tailored to the individual needs of service users.
- Ensure adherence to all statutory regulations, company policies, and best practice guidelines.
- Oversee the daily operations of the service, ensuring efficient and effective delivery of care.
- Conduct regular risk assessments and implement appropriate mitigation strategies.
- Manage staff rotas, ensuring adequate coverage at all times.
- Facilitate regular team meetings and contribute to staff training and development programs.
- Liaise with families, external agencies, and healthcare professionals to coordinate care.
- Maintain accurate and up-to-date records for all service users and staff.
- Handle safeguarding concerns and complaints in accordance with established procedures.
- Promote a culture of continuous improvement and person-centered care.
- Proven experience in a supervisory or management role within the social care or healthcare sector.
- In-depth knowledge of relevant legislation and standards (e.g., CQC regulations).
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to remain calm and effective under pressure.
- A genuine passion for providing high-quality care and support.
- Relevant professional qualifications (e.g., NVQ/QCF Level 3 or 4 in Health and Social Care) are essential.
- Willingness to undergo enhanced DBS checks.
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4
Remote Clinical Support Specialist
N/A Sunderland, North East
£32000 Annually
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Posted today
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Job Description
Our client, a pioneering force in remote healthcare delivery, is seeking a dedicated and empathetic Remote Clinical Support Specialist. This role is fully remote, allowing you to contribute from the comfort of your own home within the Sunderland area and beyond. You will be the vital link between patients and our extensive network of healthcare professionals, providing essential support, guidance, and information. Your responsibilities will include conducting initial patient assessments via secure video calls and phone consultations, gathering detailed medical histories, and accurately documenting all interactions on our bespoke Electronic Health Record (EHR) system. You will triage patient queries, determining the urgency and appropriate course of action, which may involve scheduling follow-up appointments, referring patients to specialized services, or providing detailed self-care advice. A crucial aspect of this role is educating patients on their conditions, treatment plans, and the effective use of prescribed medications or medical devices. You will also assist patients in navigating our digital health platforms and telemedicine services, ensuring they feel confident and comfortable using the technology. Proactive patient outreach for check-ins, monitoring adherence to treatment plans, and addressing any emerging concerns will be a significant part of your daily duties. You must possess excellent communication and interpersonal skills, with the ability to empathize with patients from diverse backgrounds and manage sensitive information with the utmost discretion and professionalism. A strong understanding of clinical procedures, medical terminology, and general healthcare principles is a must. You will work collaboratively with a multidisciplinary remote team, participating in virtual case conferences and contributing to the ongoing development of our patient support protocols. This is a unique opportunity to make a tangible difference in people's lives, enhancing access to quality healthcare through innovative remote solutions. The role requires a self-motivated individual with exceptional organizational skills and the ability to manage a busy caseload effectively while maintaining high standards of care.
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5
Senior Clinical Support Specialist
S1 1UA Sheffield, Yorkshire and the Humber
£40000 Annually
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Posted today
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Job Description
Our client, a leading provider of innovative community and social care services, is seeking a dedicated Senior Clinical Support Specialist to join their expanding, fully remote workforce. This vital role involves providing expert clinical guidance and operational support to care teams across various community settings. You will play a crucial part in ensuring the highest standards of patient care, promoting best practices, and contributing to the continuous improvement of our services. This is a remote-first position, offering flexibility and the opportunity to make a significant impact without the need for regular office presence.
Responsibilities:
Qualifications:
This is a unique opportunity to leverage your clinical expertise to support and enhance care delivery across the community, all while enjoying the benefits of a fully remote working arrangement.
Responsibilities:
- Provide remote clinical advice, support, and mentorship to frontline care staff, including nurses, healthcare assistants, and support workers.
- Assist in the development, implementation, and review of care plans, ensuring they are person-centered, evidence-based, and meet regulatory requirements.
- Conduct remote assessments and reviews of complex patient cases, identifying needs and recommending appropriate interventions.
- Offer expert guidance on clinical governance, risk management, and safeguarding policies and procedures.
- Facilitate remote training sessions and workshops for care staff on clinical skills, therapeutic interventions, and new service developments.
- Collaborate with multidisciplinary teams, including GPs, allied health professionals, and social workers, to ensure integrated care delivery.
- Monitor clinical outcomes and key performance indicators, identifying areas for improvement and implementing corrective actions.
- Contribute to the development and dissemination of clinical policies, guidelines, and best practice documents.
- Provide support and supervision to junior clinical staff.
- Maintain accurate and up-to-date patient records and documentation in line with legal and professional standards.
- Act as a point of contact for escalated clinical queries from care teams, providing timely and effective resolutions.
Qualifications:
- Registered Nurse (RN) or equivalent healthcare professional qualification with significant post-registration experience.
- Proven experience in community care, domiciliary care, or a related social care setting.
- Strong understanding of clinical governance, CQC standards, and safeguarding principles.
- Excellent clinical assessment, decision-making, and care planning skills.
- Proficiency in using electronic patient record systems and other relevant digital tools for remote working.
- Exceptional communication, interpersonal, and influencing skills, with the ability to engage effectively with diverse stakeholders.
- Experience in delivering training and mentorship.
- Ability to work autonomously and manage a varied workload in a remote environment.
- Commitment to continuous professional development and evidence-based practice.
This is a unique opportunity to leverage your clinical expertise to support and enhance care delivery across the community, all while enjoying the benefits of a fully remote working arrangement.
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Remote Clinical Support Specialist
G3 8UL Glasgow, Scotland
£30000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a dedicated and compassionate Remote Clinical Support Specialist to join their expanding healthcare team. This fully remote position is crucial for providing essential support to healthcare professionals and patients, ensuring the smooth delivery of healthcare services. You will be a key point of contact, offering guidance, troubleshooting, and administrative assistance, all from your remote work location. This role requires excellent communication skills, a strong understanding of healthcare processes, and a commitment to patient care.
Responsibilities:
Responsibilities:
- Provide remote technical and clinical support to healthcare providers using our client's software and services.
- Respond to inquiries via phone, email, and chat, offering timely and accurate solutions to clinical and operational challenges.
- Troubleshoot and diagnose issues related to medical devices, software applications, and patient data management.
- Guide users through complex clinical workflows and system functionalities.
- Escalate unresolved issues to appropriate technical or clinical teams, ensuring thorough documentation.
- Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the CRM system.
- Assist with patient onboarding and training on remote monitoring equipment or telehealth platforms.
- Contribute to the development of support documentation, FAQs, and training materials.
- Stay updated on healthcare regulations, industry best practices, and product updates.
- Collaborate with product development and quality assurance teams to provide feedback on system performance and user experience.
- Advocate for patient safety and quality of care in all support interactions.
- Relevant healthcare qualification (e.g., Nursing, Allied Health Professional) or equivalent experience in a clinical support role.
- Proven experience in a customer support, technical support, or clinical liaison role, preferably within the healthcare technology sector.
- Familiarity with Electronic Health Records (EHR), telehealth platforms, or medical device support.
- Excellent verbal and written communication skills, with the ability to explain technical and clinical information clearly.
- Strong problem-solving abilities and a logical approach to troubleshooting.
- Proficiency in using CRM software and remote support tools.
- Ability to work independently, manage a varied workload, and meet response time targets in a remote setting.
- A compassionate and empathetic approach to patient and provider support.
- Must be comfortable and proficient working in a fully remote environment.
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7
Remote Clinical Support Specialist
B3 1BG Birmingham, West Midlands
£30000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is looking for a dedicated and compassionate Remote Clinical Support Specialist to join their growing community and social care team. This role is fully remote, allowing you to work from anywhere in the UK. You will be instrumental in providing essential support to individuals receiving care and their families, acting as a vital link between service users and care providers.
Your primary responsibility will be to offer guidance, information, and emotional support via phone, video calls, and secure messaging platforms. You will handle inquiries, resolve issues, and escalate complex cases to appropriate professionals when necessary. This involves maintaining detailed records of interactions, ensuring all communication adheres to confidentiality protocols and company policies. You will also play a key role in gathering feedback from service users to help improve the quality of care delivered.
Key responsibilities include:
The ideal candidate will have significant experience in a social care, healthcare support, or customer service role, preferably with a background in community or domiciliary care. You must possess excellent communication and interpersonal skills, with the ability to build rapport and trust remotely. Strong empathy, patience, and a genuine desire to help others are crucial. Proficiency in using digital communication tools and CRM systems is required. A relevant qualification in health and social care or a related field is advantageous. You should be organised, resilient, and capable of managing a caseload effectively from a home-based setting. This is a fantastic opportunity to make a tangible difference in people's lives while enjoying the benefits of a remote career.
Your primary responsibility will be to offer guidance, information, and emotional support via phone, video calls, and secure messaging platforms. You will handle inquiries, resolve issues, and escalate complex cases to appropriate professionals when necessary. This involves maintaining detailed records of interactions, ensuring all communication adheres to confidentiality protocols and company policies. You will also play a key role in gathering feedback from service users to help improve the quality of care delivered.
Key responsibilities include:
- Providing empathetic and professional support to individuals and their families regarding care services.
- Answering queries about care plans, service provision, and available resources.
- Facilitating communication between service users, their families, and care teams.
- Documenting all interactions accurately and comprehensively in the CRM system.
- Identifying and escalating safeguarding concerns or complaints according to established procedures.
- Offering information and guidance on accessing additional support services.
- Conducting regular check-ins with service users to assess well-being and satisfaction.
- Contributing to the development of support materials and resources.
- Collaborating with colleagues to share best practices and improve service delivery.
- Maintaining up-to-date knowledge of relevant legislation and industry standards.
The ideal candidate will have significant experience in a social care, healthcare support, or customer service role, preferably with a background in community or domiciliary care. You must possess excellent communication and interpersonal skills, with the ability to build rapport and trust remotely. Strong empathy, patience, and a genuine desire to help others are crucial. Proficiency in using digital communication tools and CRM systems is required. A relevant qualification in health and social care or a related field is advantageous. You should be organised, resilient, and capable of managing a caseload effectively from a home-based setting. This is a fantastic opportunity to make a tangible difference in people's lives while enjoying the benefits of a remote career.
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8
Remote Clinical Support Specialist
BS1 1 Bristol, South West
£35000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is looking for a compassionate and skilled Remote Clinical Support Specialist to join their growing team, serving individuals within the Bristol, South West England, UK community and beyond. This fully remote position offers the unique opportunity to make a significant impact on people's lives from the comfort of your own home. You will be a vital point of contact for clients, providing essential support, guidance, and information related to their care and well-being. This includes answering inquiries, navigating healthcare systems, coordinating appointments, and offering empathetic listening and advice. The role demands a strong understanding of community and social care principles, combined with excellent communication and interpersonal skills.
Key responsibilities involve managing a caseload of clients, conducting needs assessments via virtual platforms, developing personalized support plans, and actively collaborating with other healthcare professionals and support services to ensure holistic care. You will document interactions and progress meticulously in our secure digital systems, maintaining confidentiality and adherence to all relevant regulations. A proactive approach to problem-solving and a genuine desire to advocate for clients are essential. The ideal candidate will have a background in social work, nursing, healthcare support, or a related field, with demonstrable experience in client-facing roles. Familiarity with digital communication tools and remote working technologies is a must. You should be self-motivated, organised, and able to manage your workload effectively in a remote setting. This role requires a dedication to improving the lives of individuals and fostering a supportive community, all performed from a remote location.
Key responsibilities involve managing a caseload of clients, conducting needs assessments via virtual platforms, developing personalized support plans, and actively collaborating with other healthcare professionals and support services to ensure holistic care. You will document interactions and progress meticulously in our secure digital systems, maintaining confidentiality and adherence to all relevant regulations. A proactive approach to problem-solving and a genuine desire to advocate for clients are essential. The ideal candidate will have a background in social work, nursing, healthcare support, or a related field, with demonstrable experience in client-facing roles. Familiarity with digital communication tools and remote working technologies is a must. You should be self-motivated, organised, and able to manage your workload effectively in a remote setting. This role requires a dedication to improving the lives of individuals and fostering a supportive community, all performed from a remote location.
This advertiser has chosen not to accept applicants from your region.
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