45,374 Tui Group jobs in the United Kingdom

Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel!

Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Remote Travel Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer:

• Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
• Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
• Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
• Attractive Benefits:
• Employee discounts to fuel your passion.
• Flexible schedule for a better work-life balance.
• Professional development assistance to advance your career.

Your Role:

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Who We Are Looking For:

• A responsible, self-driven individual with a strong work ethic and professional demeanor.
• Someone who thrives both independently and as a team player.
• A detail-oriented, organized professional with exceptional communication skills.
• Coachability and a keenness to learn and grow within the industry.

Embark on a journey with Magical Destinations Travel, where your career is as rewarding as the experiences you create for others. Apply now and let your professional adventure begin!

We are seeking a Remote Travel Agent to join our team. In this role, you will work directly with clients to research destinations, create customised itineraries, and manage travel bookings. Youll be responsible for delivering excellent service and ensuring every detail of the trip is taken care of.

Responsibilities

• Consult with clients to understand their travel needs, preferences, and budget.
• Research and recommend destinations, accommodations, and experiences.
• Prepare and present tailored itineraries.
• Arrange bookings for flights, hotels, transfers, and excursions.
• Provide support to clients before, during, and after travel.
• Keep up to date with travel trends and destination knowledge.

Qualifications

• Strong interest in travel and client service.
• Excellent communication and organisational skills.
• Ability to work independently in a remote environment.
• Previous experience in travel, hospitality, or customer service is helpful but not required.
• Must be a citizen of the United Kingdom, United States, Mexico, or Australia.

What We Offer

• Fully remote, flexible working environment.
• Training and access to professional travel resources.
• Opportunities for professional development in the travel industry.
• A supportive, collaborative team culture.

We’re looking for a passionate and detail-oriented Remote Lifestyle Travel Agent to join our expanding travel team. In this fully remote position, you will collaborate with clients to craft bespoke travel experiences that align with their unique lifestyles—whether it’s wellness retreats, cultural immersions, luxury escapes, or leisurely getaways. If you love travel planning and enjoy creating meaningful journeys, this is the role for you!

Key Responsibilities:

• Custom Travel Planning: Develop tailored itineraries that reflect each client’s lifestyle preferences, including accommodations, activities, transportation, and dining options.

• Client Engagement: Host virtual consultations to gather travel desires, budgets, and expectations.

• Vendor Liaison: Partner with reputable travel suppliers and tour operators to secure the best pricing and experiences for clients.

• Booking Coordination: Manage the full booking process, ensuring all details are accurate and confirmed.

• Ongoing Support: Provide exceptional support to clients throughout their trip planning and travel, handling any adjustments or challenges with care.

• Market Awareness: Keep informed of current travel trends, destination news, and seasonal offers to provide valuable insights.

• Client Follow-Up: Reach out after trips to collect feedback and foster repeat business and referrals.

Qualifications:

• Background in travel planning, hospitality, or customer service is advantageous.

• Exceptional attention to detail and organizational skills.

• Strong communication and problem-solving capabilities.

• Comfortable with technology, online booking platforms, and virtual client interaction.

• Self-motivated and capable of working independently in a remote environment.

• Genuine passion for travel and helping clients explore new destinations.

What You’ll Receive:

• Flexible, remote work schedule to suit your lifestyle.

• Access to cutting-edge travel tools, vendor partnerships, and exclusive discounts.

• Ongoing training and professional development opportunities.

• Collaborative and supportive team culture.

We are currently seeking a friendly and dependable Online Travel Support Agent to join our fully remote team. In this role, you’ll assist clients with their travel questions, troubleshoot issues, and help manage reservations. You'll play a key role in ensuring that each traveler feels supported, informed, and confident throughout their entire journey.

If you have a passion for customer service, love working in a virtual environment, and enjoy all things travel, this is a great opportunity to turn your communication skills into a rewarding career.

Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.

Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.

Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.

Documentation: Maintain detailed records of client communications, booking changes, and resolutions provided.

Supplier Coordination: Communicate with travel suppliers to resolve client concerns, confirm details, and escalate issues when needed.

Knowledge Updates: Stay current with travel advisories, airline policies, destination restrictions, and vendor promotions.

Upsell Opportunities: When appropriate, recommend value-added services such as travel insurance, upgrades, or excursions to enhance the travel experience.

Post-Travel Follow-Up: Reach out to clients after their trips to ensure satisfaction and build long-term relationships.

• Previous customer service or support experience is preferred.

• Strong written and verbal communication skills.

• Calm under pressure and solution-focused.

• Comfortable using online tools, booking platforms, and CRM systems.

• Self-motivated and able to manage time efficiently in a remote setting.

• Passion for helping others and an interest in travel.

• Bilingual is a plus, but not required.

• 100% remote — work from home or while traveling.

• Flexible scheduling with part-time or full-time options.

• Travel discounts and perks through industry partnerships.

• Supportive team environment with training provided.

Our client is looking for for a Client Co ordinator who has strong computer abilities and can multitask.

Your day to day duties include taking inbound calls, or reacting to emails, assigning engineers to call out for maintenance type issues. You will be expected to assign the right type of engineer depending on the issue and be comfortable with UK geography.

You will be IT literate, be friendly, be able to make decision and take ownership of any issues, as well as have exceptional customer service and admin skills. You will have an eye for detail and possess a proven ability to work under pressure.

Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.

The company offer a salary of up to 28000pa and offer a number of social engagements including drinks, pizza and quiz afternoon/nights. There is also the added bonus of free car parking and 21days holiday with 8 bank holidays.

Hybrid

Crewe 

6 month FTC initially with possibility of permanant position

This is a hybrid role based at the head office, offering flexibility and a fast-paced, rewarding environment where your communication skills and attention to detail will shine.

• Claims Processing: Accurately assess and process customer claims, ensuring compliance and fraud prevention.
• Customer Support: Provide first-class service across multiple channels including phone, email, live chat, post, and social media.
• Data Management: Maintain and update customer records with precision and care.
• Credit Control: Reconcile payments, manage ledgers, and apply effective credit control measures.
• Sensitive Interactions: Handle vulnerable situations and policy closures with empathy and professionalism.
• Digital Engagement: Encourage customers to adopt digital platforms for easier access to services.
• Compliance & Reporting: Follow data protection procedures and report breaches promptly.
• Performance Driven: Meet and exceed KPIs while delivering positive customer outcomes.
• Team Collaboration: Work closely with internal teams to resolve issues and improve service delivery.

• Excellent written and verbal communication skills
• A compassionate and solution-focused approach
• Strong organisational skills and attention to detail
• Ability to work independently and collaboratively
• Solid administrative skills and Microsoft Office proficiency

• Hybrid working available
• Based at head office

This is a fantastic opportunity to join a team that values professionalism, responsibility, and customer focus. If you’re looking for a role where you can grow, contribute meaningfully, and be part of a supportive environment — we’d love to hear from you.  

Leanne (phone number removed) or email (url removed)

INDCOM 

• Providing top-notch customer support via phone and email
• Handling inquiries, resolving issues, and ensuring customer satisfaction
• Maintaining accurate records and working collaboratively with colleagues

• Competitive salary starting at 26,000+ (depending on experience) / A friendly, supportive team in an office-based role / Full-time hours, Monday to Friday

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)