122 Ulster Carpets jobs in Lurgan

WHJS1_UKTJ

• Greet and assist customers in a friendly and professional manner, understanding their needs and recommending suitable products.
• Achieve and exceed personal and store sales targets through effective selling techniques and product knowledge.
• Maintain a high standard of merchandising and visual presentation within the store, ensuring products are attractively displayed and stock is replenished.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, complaints, and returns with empathy and professionalism, aiming for satisfactory resolutions.
• Assist in stocktaking, inventory management, and receiving deliveries.
• Contribute to a positive and collaborative team environment, offering support and guidance to colleagues.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Open and close the store as required, ensuring security procedures are followed.
• Participate in team meetings and training sessions to enhance skills and product understanding.
• Uphold the brand's image and values at all times.
• Assist with creating an engaging shopping experience that encourages customer loyalty.
• Proactively identify opportunities to upsell and cross-sell products.
• Ensure the store is clean, tidy, and welcoming for all customers.
• Manage customer appointments or consultations if applicable to the product range.

• Proven experience in a retail sales role, with a track record of meeting sales targets.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse customer base.
• Strong product knowledge and a keen interest in the retail sector.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using POS systems and basic computer skills.
• A proactive and results-oriented approach with a passion for customer service.
• Flexibility to work various shifts, including weekends and public holidays, as required by the business needs.
• Previous supervisory or leadership experience is advantageous but not essential.
• A genuine enthusiasm for fashion, electronics, or the specific product category of our client.
• Ability to lift and move stock, within safe handling limits.
• A positive attitude and a strong work ethic are essential for success in this role.

• Provide exceptional customer service, building rapport and understanding customer needs to drive sales.
• Achieve and exceed individual and store sales targets through proactive selling techniques.
• Assist with stock management, including receiving deliveries, merchandising, and inventory counts.
• Maintain visual merchandising standards to create an appealing and engaging shopping environment.
• Operate the point-of-sale system accurately and efficiently.
• Handle customer inquiries, complaints, and returns professionally and effectively.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Contribute to team meetings and provide feedback on sales performance and customer trends.
• Undertake administrative tasks remotely as required, such as reporting and customer follow-ups.
• Ensure the store is kept clean, tidy, and safe at all times.

• Previous experience in a retail sales environment, preferably in a senior or supervisory capacity.
• Demonstrable success in meeting and exceeding sales targets.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
• Strong understanding of sales techniques and customer relationship management.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using retail point-of-sale systems and basic computer applications.
• A flexible approach to working hours, including weekends and occasional evenings.
• A genuine passion for the products and a desire to learn and grow within the retail sector.
• Experience with remote administrative tools would be an advantage.

• Providing outstanding customer service and building strong customer relationships.
• Assisting customers with product selection, answering queries, and making recommendations.
• Processing sales transactions accurately and efficiently using the point-of-sale system.
• Maintaining visual merchandising standards and ensuring the store is clean, organized, and welcoming.
• Receiving, unpacking, and replenishing stock.
• Monitoring stock levels and reporting discrepancies.
• Handling customer complaints and returns in a professional and timely manner.
• Opening and closing the store as required.
• Training and mentoring junior sales associates.
• Contributing to team goals and achieving sales targets.

• Proven experience in a retail sales role, with a track record of exceeding sales targets.
• Excellent communication and interpersonal skills.
• A passion for customer service and a friendly, approachable demeanor.
• Strong organizational and time-management skills.
• Ability to work effectively as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A keen eye for detail and a commitment to maintaining high visual merchandising standards.
• Previous experience in a supervisory or senior role is advantageous.

Who We Are:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Overview:
We are seeking an enthusiastic Inside Sales Associate with a genuine passion for audiovisual technology to join our team. The ideal candidate will play a pivotal role in fostering client relationships, offering cutting-edge AV solutions, and boosting sales through effective communication and comprehensive product knowledge.

This role is an on site position based at our global HQ in Banbridge, Northern Ireland. 

Inside Sales Associate - Responsibilities

• Client Engagement: Proactively initiate contact with potential clients through phone, email, and online channels to uncover sales opportunities and establish meaningful connections.
• Sales Support: Dedicate attention to accounts, offering commercial support for customers, Account Managers, and Sales Directors. Assist in Salesforce management and collaborate on sales forecasting with Sales Managers.
• Product Expertise: Cultivate a deep understanding of our AV products and services. Communicate product features, benefits, and technical specifications convincingly to prospective customers.
• Lead Qualification: Evaluate and qualify leads from various sources, assessing their level of interest and potential as viable sales opportunities.
• Sales Presentations: Conduct compelling virtual sales presentations and demonstrations, showcasing our AV solutions and addressing client inquiries with finesse.
• Closing Sales: Drive the closure of sales orders, working diligently to achieve sales targets. Follow up on leads and sales opportunities in a timely manner.
• CRM Mastery: Leverage Customer Relationship Management (CRM) software to uphold accurate records of customer interactions, manage leads, and monitor sales activities.
• Collaboration: Coordinate seamlessly with the external sales team and technical experts to ensure prompt resolution of customer needs and queries.
• Sales Reporting: Generate insightful sales reports, analyse sales data, and offer valuable insights to enhance sales strategies and conversion rates.
• Customer Satisfaction: Uphold a commitment to exceptional customer service by promptly and professionally addressing client inquiries and concerns.

Inside Sales Associate Qualifications:

• Minimum of 3 years of experience in inside sales or a related field. Previous experience in audiovisual technology sales is advantageous.
• Exceptional communication and interpersonal skills, with the ability to articulate technical information clearly and persuasively.
• Familiarity with CRM software (e.g., Salesforce, Jira) is preferred.
• Proven track record of meeting and exceeding sales targets.
• Technical aptitude and the ability to quickly learn and understand AV products and solutions.
• Self-motivated and results-driven with a passion for sales and customer service.

Closing Date:

31/08/2025

#IND #LI-CS1

WHJS1_UKTJ

BT Customer Service Advisor
Location: Belfast
Pay Rates: 13.42 to 31.27 per hour, depending on working hours.
Hours: Full Time 37.5
Shift Pattern Options:

Option 1: 4 Week working rota of 2x weeks of earlies with shifts falling between 06:00 to 17:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.

Option2: 4 Week working rota of 2x weeks of earlies with shifts falling between 08:00 to 19:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.

Training will be full-time, and hours will fall between days and evenings.

Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period

Contract: Temporary to Permanent opportunities
Start Date: 13/10/2025.

Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.

The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.

This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too.

As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding.

As a 999 Call Handler you will demonstrate:
* Successful Communication and Active Listening skills
* Critical thinking whilst working under pressure, to empathetically support others
* A caring nature to support individuals in their most critical time of need
* Emotional Intelligence and Heightened Self & Social Awareness
* Good standards of literacy and IT skills with a diligent nature

Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues.

As part of the BT Voice Services community, you will also have the opportunity to be multi-skilled into several areas, as BT are not just there for emergencies. BT apply their knowledge, skills and technology to a whole range of high volume, inbound call handling scenarios - from Rapid Response, Relay UK services and Directory Enquires.

Rewards & Benefits:
* Attractive pay rates,
* Overtime opportunities
* Career progression
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
All applications will be subject to pre-employment and referencing checks, inclusive of DBS.

So, if you're looking for a Call Centre role where you'll go home after every shift knowing that you've made a difference, then apply with us today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.