2,893 Jobs in Lurgan
Entry clerk
Posted 17 days ago
Job Viewed
Job Description
We are seeking a detail-oriented and organized Entry Clerk to join our team. The Entry Clerk will be responsible for accurately inputting data into our systems and ensuring the information is up-to-date. This role is crucial in maintaining the efficiency and accuracy of our records.
Responsibilities:- Input and update data into databases and spreadsheets
- Verify accuracy of information and make corrections as needed
- Organize and maintain physical and electronic filing systems
- Assist with general administrative tasks as needed
- Communicate effectively with team members to ensure data integrity
- High school diploma or equivalent
- Proficiency in Microsoft Office Suite
- Strong attention to detail and accuracy
- Excellent organizational skills
- Ability to work independently and as part of a team
If you are looking to start your career in administration and have a passion for data accuracy, we encourage you to apply for the Entry Clerk position. Join our team and make a difference!
Company Details
Network Administrator
Posted 17 days ago
Job Viewed
Job Description
We are seeking a talented Network Administrator to join our IT department. The Network Administrator will be responsible for maintaining our network infrastructure, ensuring its security, and optimizing its performance. If you have a passion for networking and a strong technical background, we want to hear from you!
Responsibilities:- Design, implement, and manage network infrastructure
- Monitor network performance and troubleshoot issues
- Ensure network security and data protection
- Collaborate with IT team to implement network upgrades and expansions
- Provide technical support to end users
- Bachelor's degree in Computer Science or related field
- Proven experience as a Network Administrator or similar role
- Strong knowledge of networking protocols and technologies
- Experience with network security and data protection
- Excellent problem-solving skills
- Ability to work well in a team environment
If you are passionate about networking and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity!
Company Details
SEN Primary Teacher
Posted today
Job Viewed
Job Description
SEN Primary Teacher Location:
Oakfield House School, Salwick PR4 0YH Salary:
From £31,650.00 per annum (not pro rata) Hours:
37.5 hours per week, Monday to Friday 8.30am - 4.00pm Contract:
Permanent, Term Time Only Start:
September 2025 UK applicants only. This role does not offer sponsorship. ECT applicants are welcome to apply! As part of our continued growth, we now have a fantastic opportunity for an SEN Primary Teacher - Maternity Cover to join our close-knit team at Oakfield House School, part of Options Autism. About the Role This is a great opportunity for a Teacher who wants to spend less time on paperwork and more time developing creative learning opportunities for pupils with varied and complex needs. Your work will be challenging and rewarding in equal measure and you will be working in a school where we maintain a strong safeguarding culture, where pupils are listened to, respected and involved in as many decisions as possible. When it comes to looking after our pupils, we never settle for second best. We are looking for a Primary Teacher experienced in teaching a range of subjects and who shares our vision to build incredible futures by empowering students in the UK to be happy and to make their way in the world. Whilst previous experience of working in an SEN/ASC environment would be desirable, excellent teaching skills and the right motivation, personal qualities and levels of resilience are just as important. You will be calm, engaging, resilient, and have an innovative style of teaching, motivated by helping every pupil to reach their potential Requirements: Educated to degree level and of Qualified Teacher Status ECT applicants are welcome to apply! About Us Oakfield House School is a specialist Primary School for autistic pupils and those associated with Autism/Learning or Complex Communication and Behaviour needs. The school has a strong and committed leadership team. Our school is a country house built in the 1880's, set in eight acres of beautiful parkland. We cater for 45 boys and girls aged between 4 – 12 years old. The Site is situated in Salwick near Preston and are within commutable distance from Preston, Blackpool, Chorley, Leyland and surrounding areas. For over 16 years Options Autism have provided care and education to pupils and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Why join Options Autism? Benefits We place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1
7.5T Delivery & Install Driver
Posted today
Job Viewed
Job Description
Role overview:
7.5T Delivery & Install Driver
Ballyclare, BT39
Belfast
Belfast Customer Service Centre
Permanent
Full Time
Salary: £29,421
OTE of £33000 with quarterly bonus and potential overtime
Shift Pattern: 5 over 7 (Tuesday - Saturday)
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day.
Role overview:
As part of this role, you’ll be responsible for:
● Ensuring the right products get to the right places at the right time.
● Installing a range of different products for our customers.
● Making every customer encounter memorable.
● Lifting heavy items and completing a multi-drop driving role.
Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces.
You will need:
● A full Class C1 UK/EA licence with no more than 6 penalty points.
● CPC card (and ideally) Tachograph card.
● A passion for delivering great customer service.
● The ability to handle heavy stock.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
● First-class induction and on-going learning.
● Quarterly bonus.
● Product discounts across the latest tech.
● A shift pattern of five over eight days.
Why join us:
Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
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Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.