41 Usability Researcher jobs in the United Kingdom

Job Title: Senior UX Researcher - Enterprise
Location: London (Farringdon) & Welwyn Garden City - hybrid with fixed on-site requirement
Employer: One of the UK's largest employers and a leading name in retail

About the Role

As a Senior UX Researcher, you'll play a pivotal role in shaping enterprise-level experiences that help a diverse colleague and supplier community work smarter and collaborate more effectively. This role is very much B2B, not consumer-facing - your focus will be on suppliers, buyers, and propositions, ensuring the supply chain runs smoothly and efficiently.

The Product and Supplier Design team covers a broad array of research across four verticals, with this role leading research in the supply chain vertical. You'll explore how suppliers, buyers, and proposition teams interact, delivering actionable insights that drive the design of enterprise tools and processes used at scale across the business.

You'll collaborate with a multidisciplinary team of UX designers, product managers, engineers, and analysts, while working closely with design managers and the UX research lead to help set and drive the research agenda.

Location & Working Pattern

• 3 days per week on-site (non-negotiable).
• Sites: London Farringdon and Welwyn Garden City.
• Every Tuesday, the team alternates between the two sites - candidates must be flexible and able to work from both locations.

Key Responsibilities

• Own and lead generative and strategic UX research in the enterprise B2B supply chain vertical, focusing on suppliers, buyers, and propositions.
• Understand the needs of internal colleagues (Head Office and Commercial teams) and external suppliers.
• Identify user needs and jobs to be done, spotting opportunities and delivering actionable insights that inform enterprise product and design strategy.
• Scope, plan, and execute research throughout the design lifecycle, with a focus on discovery and strategic direction, as well as post-release validation where required.
• Balance business and user needs, shaping the user experience vision for enterprise supply chain tools and processes.
• Synthesize and communicate insights clearly and persuasively to collaborators at all levels, influencing product roadmaps and priorities.
• Partner with cross-functional teams to ensure research findings drive measurable outcomes in B2B product design.
• Promote user-centred processes and ways of working within Product and Design teams.
• Share expertise, mentor colleagues, and encourage wider participation in UX research activities across all verticals.

About You

• Degree in Human-Computer Interaction (HCI), related discipline, or equivalent professional experience.
• Proven experience as a UX researcher, with a strong focus on discovery and strategic research in enterprise/B2B contexts.
• Strong portfolio demonstrating research impact on product strategy and measurable business outcomes.
• Expertise in a wide range of research methods, particularly generative approaches such as ethnography, in-depth interviews, field studies, user needs analysis, jobs-to-be-done frameworks, and journey mapping, as well as complementary evaluative methods.
• Excellent storytelling, communication, and presentation skills - able to translate complex insights for varied audiences, including senior leadership.
• Ability to work effectively with designers, product managers, developers, and analysts.
• Experience working in agile product development environments; familiarity with lean UX research methods is a plus.

What We're Looking For

• A natural problem solver with strong analytical and design-thinking skills.
• Someone passionate about understanding people - their behaviours, motivations, and challenges - in complex enterprise ecosystems.
• A collaborator who thrives in multidisciplinary environments and can influence decision-making at all levels.
• A determined advocate for user-centred design, always focused on doing what's right for colleagues, suppliers, and buyers.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Senior UX Researcher - Enterprise
Location: London (Farringdon) & Welwyn Garden City - hybrid with fixed on-site requirement
Employer: One of the UK's largest employers and a leading name in retail

About the Role

As a Senior UX Researcher, you'll play a pivotal role in shaping enterprise-level experiences that help a diverse colleague and supplier community work smarter and collaborate more effectively. This role is very much B2B, not consumer-facing - your focus will be on suppliers, buyers, and propositions, ensuring the supply chain runs smoothly and efficiently.

The Product and Supplier Design team covers a broad array of research across four verticals, with this role leading research in the supply chain vertical. You'll explore how suppliers, buyers, and proposition teams interact, delivering actionable insights that drive the design of enterprise tools and processes used at scale across the business.

You'll collaborate with a multidisciplinary team of UX designers, product managers, engineers, and analysts, while working closely with design managers and the UX research lead to help set and drive the research agenda.

Location & Working Pattern

• 3 days per week on-site (non-negotiable).
• Sites: London Farringdon and Welwyn Garden City.
• Every Tuesday, the team alternates between the two sites - candidates must be flexible and able to work from both locations.

Key Responsibilities

• Own and lead generative and strategic UX research in the enterprise B2B supply chain vertical, focusing on suppliers, buyers, and propositions.
• Understand the needs of internal colleagues (Head Office and Commercial teams) and external suppliers.
• Identify user needs and jobs to be done, spotting opportunities and delivering actionable insights that inform enterprise product and design strategy.
• Scope, plan, and execute research throughout the design lifecycle, with a focus on discovery and strategic direction, as well as post-release validation where required.
• Balance business and user needs, shaping the user experience vision for enterprise supply chain tools and processes.
• Synthesize and communicate insights clearly and persuasively to collaborators at all levels, influencing product roadmaps and priorities.
• Partner with cross-functional teams to ensure research findings drive measurable outcomes in B2B product design.
• Promote user-centred processes and ways of working within Product and Design teams.
• Share expertise, mentor colleagues, and encourage wider participation in UX research activities across all verticals.

About You

• Degree in Human-Computer Interaction (HCI), related discipline, or equivalent professional experience.
• Proven experience as a UX researcher, with a strong focus on discovery and strategic research in enterprise/B2B contexts.
• Strong portfolio demonstrating research impact on product strategy and measurable business outcomes.
• Expertise in a wide range of research methods, particularly generative approaches such as ethnography, in-depth interviews, field studies, user needs analysis, jobs-to-be-done frameworks, and journey mapping, as well as complementary evaluative methods.
• Excellent storytelling, communication, and presentation skills - able to translate complex insights for varied audiences, including senior leadership.
• Ability to work effectively with designers, product managers, developers, and analysts.
• Experience working in agile product development environments; familiarity with lean UX research methods is a plus.

What We're Looking For

• A natural problem solver with strong analytical and design-thinking skills.
• Someone passionate about understanding people - their behaviours, motivations, and challenges - in complex enterprise ecosystems.
• A collaborator who thrives in multidisciplinary environments and can influence decision-making at all levels.
• A determined advocate for user-centred design, always focused on doing what's right for colleagues, suppliers, and buyers.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

OverviewnWe are seeking an experienced UX Researcher to join our Commerce organisation, working on innovative tools that help retail merchants manage and present their brand content to consumers. This role will focus on

merchant and consumer experiences , shaping how brands are represented in search and commerce platforms.

You will work closely with a cross-functional team spanning London, Zurich, and the US, collaborating with product managers, designers, and engineers to deliver research that drives meaningful product and service improvements. This is an

individual contributor

role (no line management) with a strong emphasis on

qualitative research , while also leveraging quantitative methods where appropriate.

Responsibilities

Conduct end-to-end UX research for medium- to large-scale projects, with minimal oversight.

Plan, design, and deliver research using a range of qualitative methods (e.g., interviews, usability testing, contextual inquiry) and lightweight quantitative methods (e.g., surveys in Qualtrics).

Analyse and synthesise research findings into actionable insights that influence product direction.

Collaborate with cross-functional partners to ensure user needs are understood and integrated into product strategy.

Test and evaluate ideas, prototypes, and tools for both merchant and consumer audiences.

Contextualise findings within the wider business and product ecosystem, differentiating between findings and insights.

Present clear, impactful research communications to stakeholders, crafting compelling deliverables and presentations.

Leverage AI tools in the research process, identifying strengths and gaps in current capabilities.

Proactively manage priorities across projects to meet deadlines without compromising quality.

Skills & Experience Required

4+ years of professional UX research experience (open to more senior candidates).

Proven ability to execute research independently from scoping to delivery.

Strong qualitative research expertise; quantitative skills a plus.

Experience with usability testing, user interviews, and lightweight surveying methodologies.

Skilled in research synthesis and storytelling, translating insights into business and product impact.

Proficiency with research tools and collaboration platforms (e.g., UserTesting, dscout, Qualtrics, Google Workspace).

Big tech industry backgrounds are preferred. Business-facing user environments as opposed to just consumer facing is preferred.

Ability to work effectively in B2B, commerce, retail, or brand experience contexts (advantageous but not essential).

Comfortable working across time zones with teams in multiple locations.

Strong communication skills with the ability to gain stakeholder alignment.

Familiarity with AI tooling in the research process (preferred).

Top Competencies

Ability to execute thoughtfully.

Ability to execute independently.

Ability to deliver with impact in a timely fashion.

Additional Details

Seniority level: Mid-Senior level

Employment type: Temporary

Job function: Information Technology

Industries: Staffing and Recruiting

EEO and CompliancenAquent is dedicated to improving inclusivity and is proudly an equal opportunities employer. We encourage applications from under-represented groups and are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process to those with a medical condition, disability or neurodivergence.

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About ZAVA

We're on a mission to provide our patients with accessible and dependable healthcare at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial and Operations Specialists works collaboratively to develop and maintain a digital healthcare platform that suits our patients' needs and schedules. The pandemic changed our lives, requiring us to find flexible, remote and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. By delivering a safe and efficient digital healthcare service, we've provided over 13 million consultations across the UK, Germany, France, and Ireland, enabling millions of people to have essential access to healthcare when they need it most. It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. We're doing more than providing healthcare, we're enabling and empowering people by making healthcare work for them. We're here because we care about healthcare, and we plan to be the largest digital primary healthcare platform for people across Europe.nAbout the role

We’re looking for a User Experience (UX) Researcher to join our Product team and take full ownership of research at ZAVA. As the first dedicated researcher, you’ll help shape our understanding of patient needs, validate our hypotheses, and uncover new opportunities to improve our digital healthcare services. You will work closely with product managers, designers, engineers, and stakeholders across the business to ensure our products and services are deeply informed by user insights. This role is perfect for someone who thrives in a fast-paced environment and is excited by the opportunity to build a research function from the ground up. While your core focus will be UX research, experience in user experience (UX) would be a bonus, enabling you to support the wider UX team in improving patient interactions across all touchpoints.nKey Accountabilities

Lead and conduct end-to-end UX research across all stages of the product development lifecycle, from exploratory research to usability testing.nDevelop and execute a research roadmap, ensuring our patient experience is continuously improved through insights and evidence-based decision-making.nOwn and evolve ZAVA’s research framework, standardising processes, methodologies, and tools to ensure high-quality insights.nCollaborate with Product Managers and UX Designers to validate assumptions, identify pain points, and uncover unmet patient needs.nUse a variety of qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis.nSynthesize and communicate findings effectively, ensuring insights are actionable and integrated into product strategy.nWork cross-functionally with Clinical, Operations, Marketing, and Engineering teams to align research efforts with business goals.nSupport the wider UX team by applying CX methodologies, ensuring a seamless and consistent experience across all patient touchpoints.nTechnical skills & experience

Proven experience in UX research,

ideally in a digital healthcare or regulated industry.nA strong understanding of UX,

human behaviour, and research methodologies.nA range of research techniques,

including usability testing, surveys, in-depth interviews, and data-driven analysis.nAbility to translate research

findings into actionable recommendations.nConfidence in working independently,

prioritising research initiatives, and owning the research function in a product-led organisation.nStrong collaboration and communication skills,

with the ability to influence cross-functional teams and stakeholders.nComfortable working in fast-paced , agile environments.nProven experience in UX research,

ideally in a digital healthcare or regulated industry.nA strong understanding of UX,

human behaviour, and research methodologies.nA range of research techniques,

including usability testing, surveys, in-depth interviews, and data-driven analysis.nAbility to translate research

findings into actionable recommendations.nConfidence in working independently,

prioritising research initiatives, and owning the research function in a product-led organisation.nStrong collaboration and communication skills,

with the ability to influence cross-functional teams and stakeholders.nComfortable working in fast-paced , agile environments.nNice to have, but not at all essential

Experience conducting research in the healthcare and clinical sphere, with sensitivity to patient care, accessibility, data privacy, and clinical workflows.nPersonal qualities

Humble;

you listen and take on feedback, you are kind and caring to those around you.nInquisitive;

you question the status quo, dare to do things differently and explore the possibilities.nResilient;

you embrace change and face challenges.nMacher;

you are innovative and rise above the rest to use your initiative to improve, develop and deliver.nCollaborative;

you actively share ideas, work together to drive goals as a team.nPeople-focused mentality , you lead the way in incorporating user feedback, behaviours and data to hone your designs.nYou are

compassionate , empathetic and have a passion for your craft. You love what you do and always look to improve and bring that enthusiasm to the team.nBenefits from the day you join

33 days per annum pro-rata (inclusive of public and bank holidays) + birthday offnFree access to Wellness Cloud, advice, counselling, and corporate discountsn20% off all ZAVA products & services for you and your friends and familynHealthcare cash back plan through SimplyHealthnRemote, hybrid, and flexible workingnMacBook PronFlexible bank holidays - take the ones that matter the most to you.nAdditional benefits following the probation period

£500 training budget per yearnVitality Private Health Insurance + Vitality discounts inc headspace membershipnWorkplace Nursery Salary Sacrifice SchemenCompany sabbatical after 2 yearsnOpportunity to work from overseas for 2 months each yearnCash vouchers after 3, 5, and 10 years of servicenWe are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. Please note: certain positions will be subject to a satisfactory DBS check.

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Overview

Job Title: Senior UX Researcher - EnterprisenLocation: London (Farringdon) & Welwyn Garden City - hybrid with fixed on-site requirementnEmployer: One of the UK's largest employers and a leading name in retailnLocation & Working Pattern

3 days per week on-site (non-negotiable).nSites: London Farringdon and Welwyn Garden City.nEvery Tuesday, the team alternates between the two sites - candidates must be flexible and able to work from both locations.nResponsibilities

Own and lead generative and strategic UX research in the enterprise B2B supply chain vertical, focusing on suppliers, buyers, and propositions.nUnderstand the needs of internal colleagues (Head Office and Commercial teams) and external suppliers.nIdentify user needs and jobs to be done, spotting opportunities and delivering actionable insights that inform enterprise product and design strategy.nScope, plan, and execute research throughout the design lifecycle, with a focus on discovery and strategic direction, as well as post-release validation where required.nBalance business and user needs, shaping the user experience vision for enterprise supply chain tools and processes.nSynthesize and communicate insights clearly and persuasively to collaborators at all levels, influencing product roadmaps and priorities.nPartner with cross-functional teams to ensure research findings drive measurable outcomes in B2B product design.nPromote user-centred processes and ways of working within Product and Design teams.nShare expertise, mentor colleagues, and encourage wider participation in UX research activities across all verticals.nAbout You

Degree in Human-Computer Interaction (HCI), related discipline, or equivalent professional experience.nProven experience as a UX researcher, with a strong focus on discovery and strategic research in enterprise/B2B contexts.nStrong portfolio demonstrating research impact on product strategy and measurable business outcomes.nExpertise in a wide range of research methods, particularly generative approaches such as ethnography, in-depth interviews, field studies, user needs analysis, jobs-to-be-done frameworks, and journey mapping, as well as complementary evaluative methods.nExcellent storytelling, communication, and presentation skills - able to translate complex insights for varied audiences, including senior leadership.nAbility to work effectively with designers, product managers, developers, and analysts.nExperience working in agile product development environments; familiarity with lean UX research methods is a plus.nWhat We're Looking For

A natural problem solver with strong analytical and design-thinking skills.nSomeone passionate about understanding people - their behaviours, motivations, and challenges - in complex enterprise ecosystems.nA collaborator who thrives in multidisciplinary environments and can influence decision-making at all levels.nA determined advocate for user-centred design, always focused on doing what's right for colleagues, suppliers, and buyers.nAbout Pontoon

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

#J-18808-Ljbffrn

Role Overview

Turn User Insights into Strategic Impact

• We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.

What You’ll Do

As a Sr. UX Researcher, you will:

li>Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
• Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
• Present research readouts to client partners and executives to influence decision-making.
• Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.

What You Bring

• 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
• Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
• Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
• Experience designing and executing inclusive participant recruitment strategies.
• Basic understanding of effective design principles and how research informs UX and product decisions.
• Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
• Excellent storytelling and presentation skills that bring research to life and inspire action.

Mainly if you bring the following, you're a superstar in our eyes

• Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
• Demonstrated success in consumer-facing (B2C) research , especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
• Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.

Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.

Role Overview

Turn User Insights into Strategic Impact

• We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.

What You’ll Do

As a Sr. UX Researcher, you will:

li>Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
• Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
• Present research readouts to client partners and executives to influence decision-making.
• Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.

What You Bring

• 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
• Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
• Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
• Experience designing and executing inclusive participant recruitment strategies.
• Basic understanding of effective design principles and how research informs UX and product decisions.
• Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
• Excellent storytelling and presentation skills that bring research to life and inspire action.

Mainly if you bring the following, you're a superstar in our eyes

• Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
• Demonstrated success in consumer-facing (B2C) research , especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
• Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.

Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.

Our client is looking for a talented and experienced Senior UX Researcher to join their innovative product development team in **Sunderland, Tyne and Wear, UK**. This role is crucial in understanding user needs and behaviours to inform the design of exceptional digital products. You will be responsible for planning, conducting, and analysing a range of qualitative and quantitative user research studies. Your insights will directly shape product strategy and design decisions, ensuring that our offerings are intuitive, engaging, and meet the evolving demands of our users.
Key Responsibilities:

• Design and execute user research studies, including usability testing, in-depth interviews, surveys, card sorting, and contextual inquiries.
• Identify and recruit appropriate user participants for research studies.
• Analyze qualitative and quantitative data to identify key user insights, pain points, and opportunities.
• Synthesize research findings into actionable recommendations for product, design, and engineering teams.
• Create compelling research deliverables, such as user personas, journey maps, and reports, to effectively communicate insights.
• Collaborate closely with UX/UI designers, product managers, and developers to integrate user feedback throughout the product development lifecycle.
• Advocate for the user and champion user-centred design principles across the organization.
• Stay up-to-date with the latest UX research methodologies and tools.
• Mentor junior researchers and contribute to the growth of the research practice.

Required Qualifications:

• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
• Minimum of 5 years of experience conducting UX research in a professional setting.
• Proven experience with a variety of qualitative and quantitative research methods.
• Proficiency in research tools and platforms (e.g., survey software, user testing platforms).
• Excellent analytical and problem-solving skills, with the ability to translate complex data into clear insights.
• Strong written and verbal communication skills, with the ability to present findings persuasively to diverse audiences.
• Experience working collaboratively within cross-functional teams.
• A portfolio showcasing previous UX research projects and their impact is highly desirable.
• Demonstrated ability to work independently and manage multiple research projects simultaneously.

This is an exciting opportunity to make a significant impact on user experience in a dynamic environment located in **Sunderland**. If you are passionate about understanding users and driving product innovation, we encourage you to apply.

Our client is looking for a seasoned Lead UX Researcher to drive user understanding and inform product strategy in a fully remote setting. This critical role involves planning, executing, and analyzing user research studies to uncover deep user insights, identify pain points, and validate design concepts. You will be responsible for defining research methodologies, guiding research activities, and translating complex user data into actionable recommendations for product, design, and engineering teams. The ideal candidate will possess a strong background in qualitative and quantitative research methods, including user interviews, surveys, usability testing, card sorting, and diary studies. You will have a proven ability to advocate for the user, influence product direction based on research findings, and build strong collaborative relationships across the organization. Experience mentoring junior researchers and leading research initiatives is essential. We are seeking a proactive and strategic thinker who is passionate about understanding user behavior and championing user-centered design. This is an exciting opportunity to lead impactful research and shape the user experience of innovative digital products from the convenience of your home office.
Responsibilities:

• Plan, design, and conduct a variety of user research studies (qualitative and quantitative).
• Identify user needs, behaviors, motivations, and pain points through effective research methods.
• Analyze research data and synthesize findings into clear, actionable insights.
• Develop user personas, journey maps, and user flow diagrams based on research.
• Present research findings and recommendations to stakeholders, product teams, and leadership.
• Collaborate with UX/UI designers, product managers, and engineers to inform design decisions.
• Advocate for user-centered design principles throughout the product development lifecycle.
• Mentor and guide junior UX researchers, fostering their professional development.
• Manage research timelines, budgets, and resources effectively.
• Stay current with the latest UX research methodologies and industry trends.

Qualifications:

• Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
• Minimum of 6 years of experience in UX research, with demonstrated experience in a lead or senior role.
• Proven expertise in a wide range of qualitative and quantitative research methodologies.
• Experience with user research tools and platforms (e.g., UserTesting.com, SurveyMonkey, Qualtrics).
• Strong analytical and synthesis skills, with the ability to translate complex data into actionable insights.
• Excellent communication, presentation, and storytelling abilities.
• Demonstrated experience advocating for user needs and influencing product strategy.
• Ability to work independently and effectively in a fully remote team environment.
• Experience mentoring or managing other researchers is highly desirable.
• Strong understanding of product development lifecycles.

This position is based in Wolverhampton, West Midlands, UK , but is fully remote.