23 Usability Researcher jobs in the United Kingdom
User Research Industrial Placement 2026
Posted today
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Job Introduction
The Met Office is delighted to open our advertising for Industrial Placements 2026.
This is an exciting opportunity to join the Met Office on a 12-month Year in Industry placement, commencing at the start of July 2026, developing your skills and knowledge and ensuring you gain the most value possible from your experience with us.
You will have the opportunity to network with our cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate.
We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet.
As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. As an Industrial Placement, we would expect you to attend the office once a week as a minimum.
Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.
World changing work
From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.
- We're a force for good - focusing on our environmental and social impact
- We're experts by nature - always learning and developing to do things better
- We live and breathe it - putting our purpose at the heart of decision-making
- We're better together - understanding partnerships and inclusivity make us greater
- We keep evolving - pushing boundaries to make tomorrow better for our customers
Your world of expertise
Our Industrial Placement scheme offers ambitious and capable undergraduates the opportunity to gain valuable experience working alongside diverse and highly skilled experts in their field. You'll be working on projects that really matter and will make a difference.
The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real world problems by putting the user at the heart of Met Office products and services.
The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs.
They will be involved in activities to enable our user researchers and user-centred design team, including maintaining guidance documentation and research insights, providing support with user recruitment and testing, and advocating user-centred design across the business.
Your key duties
The Industrial Placement for User Research will:
- provide support for user-centred design teams including user recruitment, note taking, presenting research findings, creating research reports, and maintaining guidance documentation and templates
- be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback
- be aware of the need for careful analysis of research data to produce clear findings
• support in conducting basic user research methods - work to a user research plan and follow standards for user research
- work in an open-minded and iterative way
- follow the Government Digital Service Standards and user-centred design best practice guidelines
- communicate effectively with technical and non-technical colleagues, supporting multidisciplinary discussions
- be an advocate for the UCD team within the Met Office and be able to explain why user research and user-centred design is important
- be part of the UCD community of practice and champion user-centred design
Why join us
Our work is life-changing, often life-saving and always life-enhancing. The Met Office is Great Place to Work UK certified. We are also featured on their 'Best Workplaces in Tech' 2023 and 2024 lists, as well as their '54 Best Workplaces for Women' 2023 list.
Your package includes:
- Your salary will be £27,170
- Annual Leave starting at 27.5 days
- Access to discounted shopping, inclusive of retail, leisure and lifestyle brands
Whilst this is a temporary position until July 2027, there may be an opportunity to apply for our Graduate Development scheme upon completion of your university studies. However, this is not guaranteed and would be subject to programme availability and a successful application.
Essential Criteria, skills and experience:
- Lead criteria: Knowledge of user research. You understand the need for user research to drive good product decisions and can bring this knowledge to the role. You can explain some basic user research methods and are passionate about putting these into practice.
- Analysis and synthesis. You have an awareness of the need for careful analysis of research data to produce clear findings and to help us be 'experts by nature'.
- User focus and advocacy. You can explain how user-centred practices can be used to build products that 'keep evolving' to changing user behaviour and needs. You are willing to champion a user-focused approach with your colleagues.
- Better together. You are able to communicate effectively with stakeholders and team members and present user evidence that is relevant to them. You can be an active member and advocate of the user-centred design community.
- Agile thinking. You understand the benefits of agile working and the different roles in a multidisciplinary team. You are willing to evolve and iterate in your work.
The panel may perform a preliminary sift of the lead criteria as indicated above.
How to apply
If you share our values, we'd love to hear from you Click apply to begin your application.
Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. Please also look at the Early Careers Programmes Application Guidance at the bottom of this advert.
Closing date: 23:59 7th December 2025. Please note we often receive a high volume of applications, but we will contact everyone who applies once the closing date has past.
Interviews will be completed by February 2026.
Using AI in your application
We welcome applications that use AI tools for support in drafting or refining, as long as they accurately reflect your own skills and experience. All hiring decisions at the Met Office are made by people, not AI. For more details, visit our approach to recruitment.
How we can help
If you have any questions or would like to discuss this opportunity further, please contact us at
If you're considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.
We understand that great minds don't always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.
We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible, 2 of these years must be immediately preceding the point of your application. You will need to achieve full security clearance within your first 6 months with us.
UX Researcher
Posted today
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Sunderland, Gibraltar, or Dublin (Hybrid)
Product Design & Research Team
Permanent
We're on the lookout for a
curious and proactive UX Researcher
to join our Product Design & Research team at tombola.
In this role, you'll be the voice of our players – uncovering their needs, behaviours, and motivations to shape the future of our products. Working closely with Product Managers, Designers, Analysts, and more, you'll make sure player insight is at the heart of every decision.
From usability testing and interviews to journey maps and personas, you'll bring our players' stories to life, inspiring teams across tombola to create simple, fun, and responsible experiences.
What you'll be doing
- Plan, design, and deliver research studies across the product lifecycle.
- Turn research into actionable insights and compelling stories.
- Collaborate with product squads to embed player perspectives in every decision.
- Champion experimentation, iteration, and evidence-based design.
- Build and maintain our research repository so insights are shared and re-used.
- Explore how AI can support research responsibly.
What we're looking for
- Hands-on UX research experience across discovery and evaluation.
- Knowledge of qualitative and quantitative research methods.
- Strong communication and storytelling skills to influence decisions.
- Collaborative and adaptable – comfortable in a fast-paced environment.
- Curious about using AI tools thoughtfully in research.
Bonus points if you have
- Experience in online gaming, gambling, or entertainment.
- Knowledge of UserTesting, accessibility, or inclusive research practices.
- Experience facilitating workshops or managing research repositories.
This is a brilliant opportunity to make a big impact in a fast-growing team and help us design experiences our players love.
Ready to champion the voice of the player? Apply now to join tombola as our next UX Researcher.
UX Researcher
Posted 7 days ago
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interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
PURPOSE OF ROLE:
As a User Experience Researcher, you will be primarily responsible generating inspiring and actionable insight to help improve our customers' experiences. You will work in a team alongside other UX professionals, who are leading the user-centric product transformation of a previously traditional financial services business. It is an exciting role that will make a real difference within an industry that is ripe for better design thinking and a user-centered focus.
You will be responsible for uncovering opportunities to further improve our understanding of both current and prospective users to create simple, intuitive but high-performance user experiences. Day to day, you’ll be working alongside UX Designers, UX Copywriters, UX Researchers, Analysts, Product Owners, Product Managers, Developers, Testers, Customer Service Advisers and stakeholders across the business.
Your research will need to inform, influence, and support cross functional teams in their quest to understand more about our customers, which in turn will be used to generate ideas and highlight opportunities for our roadmaps that will improve the user experience.
Requirements
Key Responsibilities:
- Embed user research into the double diamond process working with Research, Design, Analytics and the Product Owners.
- Deliver end to end research including set up, recruitment, moderation, data collection, analysis and debrief.
- Deliver research workshops with key stakeholders within and across squads
- Conduct primary and secondary user research.
- Conduct and evaluate quantitative and qualitative research.
- Work closely with cross-functional teams to identify and evaluate research topics.
- Plan and implement user research strategies and methodologies according to the problem statement.
- Advocate research findings to diverse audiences through written and oral presentations.
- Work in an agile workflow collaborating with stakeholders within delivery squads
- Ask questions, gather data, and analyze data.
- Use a diverse set of UX research tools such as User Testing and Contentsquare .
Provide support, guidance and coaching to designers, copy writers and UX/UI to upskill them to run their own research techniques.
Skills & Experience Required:
- Understand qualitative and quantitative research methods
- Great communication skills
- A can-do, proactive attitude
- Ability to analyse and present research insights
- Meticulous sense of detail and the ability to seek out simple solutions to complex challenges
- Report writing
- Ability to recruit users / customers
- Strong sense of research ethics and understanding of GDPR guidelines
Personal Attributes:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Clear communicator
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed – delivering faster and better
- Decisive and takes ownership of outcomes
- Not afraid to challenge and be open to challenges
Benefits:
- Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
- Life Assurance and Group Income Protection
- Private Medical Insurance – Provided by Bupa
- 25 Days Annual Leave , plus bank holidays
- Staff Discounts on our investment products
- Personal & Well-being Fund – Supporting your physical and mental wellness
- Retail Discounts – Savings at a wide range of high street and online retailers
- Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle
Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful.
interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive
Contract UX Researcher
Posted today
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Contract UX Researcher
Outside IR35: up to £450 a day
Contract: 3–6 months
Start: ASAP
Remote: Must be based in the UK
We’re looking for a detail-orientated, confident UX Researcher to join a growing SaaS business on a contract basis. This is a B2B2C platform with complex user journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level.
What you’ll be doing
- Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses.
- Defining the problem, you’ll uncover and frame the right questions.
- Developing and presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently.
- Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned.
- Working at pace in a collaborative environment.
What we’re looking for
- Proven experience as a UX Researcher within SaaS or digital product environments (B2B or B2B2C).
- Strength in qualitative research methods such as interviews, usability testing, observational research.
- Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations.
- Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions.
- A thoughtful, curious mindset with the confidence to stand by your research findings.
- Comfortable working in a fast-moving team environment.
- Self-sufficient and able to work alone.
This role suits someone who thrives on discovery — who enjoys finding the ‘why’ behind the ‘what’, and shaping the UX direction in an environment that values insight over assumption.
Send your CV through to or get in touch on LinkedIn.
Senior UX Researcher
Posted 19 days ago
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Ready to lead impactful UX research that transforms how researchers and professionals access vital information?
About our Team
The UX team at Elsevier is a collaborative group focused on improving the usability of the company's digital platforms. Comprising researchers and designers, they work closely with product and development teams to incorporate user insights through methods like interviews and testing. Their goal is to create accessible, intuitive solutions that enhance the discovery of scientific, technical, and healthcare information, supporting research and education worldwide.
Job Description
A Senior UX Researcher leads a team's understanding of user behaviours, needs and motivations. She/he leads the UX Research strategy for a business or product line. She/he is an expert user of a number of research and testing methodologies. She/he informally mentors other researchers.Responsibilities:
+ Deeply understands customer use cases and market segments.
+ Collaborates closely with UX Designers to ensure user feedback shapes design.
+ Coaches teams to align with customer needs and shares research findings.
+ Stays informed about competitors and regulatory environments.
+ Analyzes briefs to ensure the right problems are addressed.
+ Presents research insights to stakeholders and guides future projects.
+ Leads user-centered research processes and mentors junior researchers.
+ Applies a range of UX research techniques and creates documentation.
+ Regularly tests design work with users and uses data to set project metrics.
+ Expert in research analysis tools and software (e.g., Qualtrics, Lookback, Usertesting.com).
+ Mentors junior researchers in technical skills and builds relationships with tech teams.
Competencies:
+ Takes ownership of personal development and career.
+ Engages in regular self-development conversations with manager, coach, or mentor.
+ Learns from both successes and failures.
+ Builds challenges into current assignments for growth.
+ Utilizes formal and informal networks effectively.
+ Identifies and analyzes problems, proposing effective solutions.
+ Manages day-to-day issues independently.
+ Develops and integrates new ideas to improve processes or products.
+ Communicates clearly, listens actively, and questions to understand others' viewpoints.
+ Encourages cooperation and collaboration within and across teams.
+ Builds strong relationships, treats all individuals with respect, and handles conflict constructively.
+ Facilitates open discussion, removes barriers to team performance, and seeks further collaboration.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.
Working for you
At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits specific to the UK region that we are delighted to offer:
+ Generous holiday allowance with the option to buy additional days
+ Health screening, eye care vouchers and private medical benefits
+ Wellbeing programs
+ Life assurance
+ Access to a competitive contributory pension scheme
+ Long service awards
+ Save As You Earn share option scheme
+ Travel Season ticket loan
+ Maternity, paternity and shared parental leave
+ Access to emergency care for both the elderly and children
+ RECARES days, giving you time to support the charities and causes that matter to you
+ Access to employee resource groups with dedicated time to volunteer
+ Access to extensive learning and development resources
+ Access to employee discounts via Perks at Work
To Apply
Please submit your resume with a cover letter specifically outlining your interest in the role. If you receive an error message when adding your cover letter, please combine you CV and cover letter into one document.
About Us
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
UX Researcher I
Posted 3 days ago
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About the role: Join us in shaping the future of the A&G business segment through impactful research. In this role, you'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you'll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together.
Responsibilities:
+ Focuses on customer and user needs by understanding use cases, integrating UX feedback into design, aligning teams to meet expectations, sharing insights, and analysing market segments and competitors.
+ Applies creative problem solving by thoroughly analysing briefs, exploring multiple perspectives, collaborating with stakeholders and designers, and using research insights and reflection to guide and test solutions.
+ Contributes in user-centred product design by applying diverse UX research techniques, mentoring junior team members, producing research documentation, and collaborating with UX and visual designers to shape both structure and visual identity.
+ Uses data-driven analysis and testing to inform strategy by regularly testing with users, establishing key metrics, iterating research methods, summarising insights, and identifying data gaps to improve decision-making.
+ Demonstrates proficient technical research skills by expertly using relevant tools and software across varied contexts, mentoring junior researchers, and collaborating effectively with tech teams.
Competencies:
+ Practices self-development by taking ownership of growth, engaging in regular feedback, aligning with business needs, learning from experience, and leveraging networks to build challenges into current work.
+ Effectively solves problems by gathering facts from multiple sources, analysing issues thoroughly, and independently managing day-to-day challenges.
+ Is recognised as an innovative thinker who develops and implements new ideas, integrates diverse perspectives, and challenges the status quo to create fresh opportunities.
+ Communicates clearly and effectively by giving direction, actively listening and questioning to understand others, and providing business context to aid understanding.
+ Encourages collaboration and teamwork by fostering open communication, resolving conflicts, removing performance barriers, and promoting cross-team cooperation.
+ Effectively builds strong working relationships by collaborating respectfully, resolving conflicts constructively, and fostering team cohesion.
Requirements:
+ Deep understanding of UX research best practices and tools.
+ Design and conduct user research initiatives, leveraging methods such as ethnographic studies, usability testing, and analytics.
+ Build strong relationships across teams and functions, fostering collaboration in research and design efforts.
+ Bachelors or Masters degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required.
Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you: We know that your wellbeing and happiness are key to a long and successful career, as this role is global, benefits may vary according to your location. These are some of the benefits we are delighted to offer:
+ Health care plans and benefits
+ Modern Family Benefits, including maternity, paternity, adoption and surrogacy
+ Life assurance and accident policies
+ Comprehensive pension and retirement plans
+ Access to learning and development resources
+ Your recruiter will advise you on the benefits package for your location
About the Business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Lead UX Researcher
Posted 1 day ago
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Job Description
About the Role:
As the Lead UX Researcher, you will be responsible for planning, conducting, and analyzing user research studies to uncover actionable insights that inform product strategy and design. You will lead a small team of researchers, ensuring high-quality research outcomes and advocating for the user throughout the product development process. This role requires a deep understanding of various research methodologies and a strong ability to translate findings into concrete recommendations.
Key Responsibilities:
- Plan and execute a variety of user research studies, including usability testing, user interviews, surveys, and ethnographic research.
- Define research objectives and methodologies to address product questions and business goals.
- Recruit participants for research studies and manage participant scheduling.
- Analyze qualitative and quantitative research data to identify key themes, patterns, and user pain points.
- Synthesize research findings into clear, concise, and actionable reports and presentations.
- Collaborate closely with UX designers, product managers, and engineers to integrate user insights into product roadmaps and designs.
- Advocate for user needs and champion a user-centered design culture across the organization.
- Mentor and guide junior UX researchers, providing feedback and support.
- Stay current with the latest UX research trends, tools, and best practices.
- Develop and maintain research participant panels and databases.
- Contribute to the development of user personas and journey maps based on research data.
- Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field, or equivalent practical experience.
- 5+ years of hands-on experience in user experience research.
- Proven experience in leading research projects and mentoring other researchers.
- Proficiency in a wide range of qualitative and quantitative research methods.
- Strong analytical and problem-solving skills, with the ability to synthesize complex data.
- Excellent communication, storytelling, and presentation skills.
- Experience with user research tools and platforms.
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote environment.
- Strong collaboration skills and the ability to build relationships with cross-functional teams.
- A portfolio showcasing your research process and impact is highly desirable.
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Lead UX Researcher
Posted 14 days ago
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Key Responsibilities:
- Plan and conduct user research studies (interviews, surveys, usability tests, etc.).
- Analyze qualitative and quantitative data to identify user insights.
- Translate research findings into actionable recommendations for product and design teams.
- Collaborate with cross-functional teams to inform product strategy and design.
- Develop research protocols and manage research timelines.
- Mentor and guide junior UX researchers.
- Advocate for user-centered design principles throughout the organization.
- Present research findings clearly and persuasively to stakeholders.
- Stay current with UX research trends and methodologies.
Qualifications:
- Extensive experience in UX research with a strong portfolio.
- Proficiency in a wide range of qualitative and quantitative research methods.
- Excellent analytical and problem-solving skills.
- Strong communication and presentation abilities.
- Experience collaborating with cross-functional product teams.
- Ability to mentor and lead other researchers.
- Familiarity with design and prototyping tools is a plus.
- Master's degree in Human-Computer Interaction, Psychology, Sociology, or a related field, or equivalent practical experience.
Lead UX Researcher
Posted 19 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive user research strategies aligned with product roadmap and business objectives.
- Design, plan, and conduct a variety of research studies, including user interviews, surveys, usability testing, heuristic evaluations, and diary studies.
- Analyze qualitative and quantitative data to identify user needs, pain points, and behavioural patterns.
- Synthesize research findings into compelling insights, personas, journey maps, and actionable recommendations for product and design teams.
- Collaborate closely with product managers, designers, engineers, and other stakeholders to integrate user insights into the product development lifecycle.
- Present research findings and recommendations to diverse audiences, including senior leadership, effectively communicating the 'why' behind user behaviours.
- Mentor and guide junior UX researchers, fostering their professional growth and ensuring research quality.
- Champion user-centered design principles and advocate for the voice of the user throughout the organisation.
- Stay current with the latest UX research methodologies, tools, and industry trends.
- Contribute to the continuous improvement of research processes and best practices.
- Master's or PhD in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, or a related field, or equivalent practical experience.
- 5+ years of experience in UX research, with a proven track record of leading research projects and influencing product decisions.
- Deep understanding of both qualitative and quantitative research methods and their applications.
- Proficiency in research tools such as survey platforms, analytics tools, and usability testing software.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
- Experience mentoring or leading a team of researchers is highly desirable.
- Ability to work effectively in a hybrid environment, balancing remote work with necessary in-office collaboration.
Senior UX Researcher
Posted 21 days ago
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Job Description
Key Responsibilities:
- Design and conduct comprehensive user research studies, including user interviews, surveys, usability testing, and ethnographic research.
- Analyse research data to identify user needs, pain points, and opportunities for improvement.
- Develop user personas, journey maps, and other artefacts to represent user insights.
- Collaborate closely with UX/UI designers, product managers, and engineers to ensure research findings are effectively integrated into the product development lifecycle.
- Advocate for the user throughout the organisation, presenting research findings and recommendations clearly and persuasively.
- Mentor junior researchers and contribute to the team's knowledge base.
- Stay current with the latest UX research trends, tools, and best practices.
- Define and track key user experience metrics.
- Contribute to the strategic direction of product development based on user insights.