26 Usability Researcher jobs in the United Kingdom

Senior UX Researcher – Contract

£(Apply online only) p/day 

1 day p/week onsite in London ideally - 6 months initially

We’re looking for an experienced Senior UX Researcher to join a product innovation team working on an AI tool that supports pharmaceutical research and early drug discovery.

The role:

• Lead discovery and usability research from concept through to live product

• Use a range of methods (interviews, surveys, usability testing, analytics) to understand user needs and behaviours

• Translate insights into clear, actionable recommendations for product and design teams

• Share findings widely and help shape research practices within the team

What we’re looking for:

• Strong track record in discovery-focused research, ideally with Jobs-to-be-Done

• Skilled in both qualitative and quantitative methods

• Comfortable working in complex domains and turning research into practical solutions

• Experience with AI products or pharmaceutical/life science tools is a significant bonus

Contract role | Remote/Hybrid

• Design and conduct comprehensive user research studies, including user interviews, surveys, usability testing, and ethnographic research.
• Analyse research data to identify user needs, pain points, and opportunities for improvement.
• Develop user personas, journey maps, and other artefacts to represent user insights.
• Collaborate closely with UX/UI designers, product managers, and engineers to ensure research findings are effectively integrated into the product development lifecycle.
• Advocate for the user throughout the organisation, presenting research findings and recommendations clearly and persuasively.
• Mentor junior researchers and contribute to the team's knowledge base.
• Stay current with the latest UX research trends, tools, and best practices.
• Define and track key user experience metrics.
• Contribute to the strategic direction of product development based on user insights.

• Plan, design, and execute a wide range of qualitative and quantitative user research studies, including user interviews, surveys, usability testing, diary studies, and ethnographic research.
• Translate research findings into actionable insights and clear, compelling recommendations for product, design, and engineering teams.
• Collaborate closely with Product Managers, Designers, and Engineers to define research objectives and integrate user insights into the product development process.
• Develop user personas, journey maps, and other artifacts to represent user needs and behaviours.
• Stay abreast of the latest research methodologies, tools, and best practices in UX research.
• Communicate research findings effectively to diverse stakeholders through presentations, reports, and workshops.
• Advocate for the user by championing a deep understanding of user needs and motivations across the organization.
• Manage research projects from initiation to completion, ensuring timely delivery of high-quality results.
• Contribute to the continuous improvement of research processes and tools.
• Mentor junior researchers and contribute to the growth of the UX research practice.

• Master's or PhD in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, or a related field, or equivalent practical experience.
• A minimum of 7 years of experience conducting UX research in a professional setting, with a strong portfolio demonstrating impact.
• Expertise in a variety of qualitative and quantitative research methods.
• Proficiency with research tools and platforms for surveys, usability testing, and data analysis.
• Excellent analytical and critical thinking skills, with the ability to synthesize complex data into actionable insights.
• Exceptional communication, presentation, and storytelling skills, with the ability to influence stakeholders.
• Proven ability to work independently and collaboratively in a remote team environment.
• Experience in the tech industry or with complex software products is highly desirable.
• Strong understanding of design thinking principles and agile development methodologies.
• Passion for understanding people and creating exceptional user experiences.

• Plan, design, and conduct a wide range of user research studies, including usability testing, user interviews, surveys, ethnographic studies, and A/B testing.
• Identify the most effective research methodologies and tools to address specific product questions and business goals.
• Recruit participants for research studies, ensuring diverse representation across target user groups.
• Analyze qualitative and quantitative research data to identify key insights, patterns, and user needs.
• Synthesize research findings into clear, compelling, and actionable recommendations for product and design teams.
• Present research findings and insights to stakeholders at all levels of the organization, influencing product roadmaps and design iterations.
• Mentor and guide junior UX researchers, fostering a strong research culture within the company.
• Collaborate closely with UX designers, product managers, and engineers to ensure user insights are effectively integrated into the product development process.
• Stay abreast of the latest trends, tools, and techniques in UX research and human-computer interaction.
• Contribute to the development and refinement of research processes and best practices.
• Champion a user-centered approach throughout the organization.

• Master's degree or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, or a related field, or equivalent practical experience.
• 5+ years of professional experience conducting UX research in a technology or product development environment.
• Proven experience leading research projects and mentoring other researchers.
• Expertise in a variety of qualitative and quantitative research methods and tools (e.g., user interviews, surveys, usability testing platforms, analytics tools).
• Strong analytical and synthesis skills, with the ability to translate complex data into clear, actionable insights.
• Excellent written, verbal, and presentation communication skills, with the ability to influence decision-making.
• Experience working in an agile development environment and collaborating with cross-functional teams.
• Proficiency with research software and collaboration tools.
• Demonstrated ability to work independently and manage multiple research projects simultaneously in a remote setting.
• A portfolio showcasing a range of UX research projects and deliverables is required.

• Designing, planning, and executing comprehensive UX research studies, including user interviews, usability testing, surveys, persona development, and journey mapping.
• Recruiting participants and managing research logistics to ensure high-quality data collection.
• Analyzing qualitative and quantitative data to identify key user insights, pain points, and opportunities.
• Synthesizing research findings into clear, compelling, and actionable recommendations for design and product teams.
• Presenting research outcomes and insights effectively to stakeholders at all levels, including senior management.
• Collaborating closely with UX/UI designers to translate research findings into design improvements and new features.
• Mentoring junior researchers and contributing to the growth and development of the UX research practice within the organization.
• Staying abreast of the latest UX research methodologies, tools, and industry best practices.
• Championing a user-centered design culture throughout the product development lifecycle.
• Contributing to the development of research frameworks and standards.
• Advocating for the user throughout the product development process.
• Conducting competitive analysis from a user experience perspective.

• Master's degree or PhD in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
• Minimum of 5 years of professional experience in UX research or a related field.
• A strong portfolio showcasing a range of UX research projects and methodologies.
• Proficiency in various qualitative and quantitative research methods and tools.
• Excellent analytical and synthesis skills, with the ability to derive actionable insights from complex data.
• Exceptional written and verbal communication skills, with experience presenting findings to diverse audiences.
• Experience with usability testing platforms and techniques.
• Ability to collaborate effectively with cross-functional teams.
• Demonstrated experience in influencing product strategy and design decisions based on research.
• Understanding of agile development processes is beneficial.

• Design and execute user research studies, including usability testing, in-depth interviews, surveys, card sorting, and contextual inquiries.
• Identify and recruit appropriate user participants for research studies.
• Analyze qualitative and quantitative data to identify key user insights, pain points, and opportunities.
• Synthesize research findings into actionable recommendations for product, design, and engineering teams.
• Create compelling research deliverables, such as user personas, journey maps, and reports, to effectively communicate insights.
• Collaborate closely with UX/UI designers, product managers, and developers to integrate user feedback throughout the product development lifecycle.
• Advocate for the user and champion user-centred design principles across the organization.
• Stay up-to-date with the latest UX research methodologies and tools.
• Mentor junior researchers and contribute to the growth of the research practice.

• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
• Minimum of 5 years of experience conducting UX research in a professional setting.
• Proven experience with a variety of qualitative and quantitative research methods.
• Proficiency in research tools and platforms (e.g., survey software, user testing platforms).
• Excellent analytical and problem-solving skills, with the ability to translate complex data into clear insights.
• Strong written and verbal communication skills, with the ability to present findings persuasively to diverse audiences.
• Experience working collaboratively within cross-functional teams.
• A portfolio showcasing previous UX research projects and their impact is highly desirable.
• Demonstrated ability to work independently and manage multiple research projects simultaneously.

• Plan, design, and conduct a variety of user research studies (qualitative and quantitative).
• Identify user needs, behaviors, motivations, and pain points through effective research methods.
• Analyze research data and synthesize findings into clear, actionable insights.
• Develop user personas, journey maps, and user flow diagrams based on research.
• Present research findings and recommendations to stakeholders, product teams, and leadership.
• Collaborate with UX/UI designers, product managers, and engineers to inform design decisions.
• Advocate for user-centered design principles throughout the product development lifecycle.
• Mentor and guide junior UX researchers, fostering their professional development.
• Manage research timelines, budgets, and resources effectively.
• Stay current with the latest UX research methodologies and industry trends.

• Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
• Minimum of 6 years of experience in UX research, with demonstrated experience in a lead or senior role.
• Proven expertise in a wide range of qualitative and quantitative research methodologies.
• Experience with user research tools and platforms (e.g., UserTesting.com, SurveyMonkey, Qualtrics).
• Strong analytical and synthesis skills, with the ability to translate complex data into actionable insights.
• Excellent communication, presentation, and storytelling abilities.
• Demonstrated experience advocating for user needs and influencing product strategy.
• Ability to work independently and effectively in a fully remote team environment.
• Experience mentoring or managing other researchers is highly desirable.
• Strong understanding of product development lifecycles.

Who are we?

IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.

We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.

About Midnight:

IOG's Midnight Tribe is a business technology provider and core contributor to the Midnight Network, a blockchain platform for developing decentralized applications that safeguard personal and commercial data. The Midnight Network is the first blockchain to offer programmable data isolation by leveraging zero-knowledge (ZK) proofs to enable selective disclosure of what information is visible on-chain and is designed to help developers implement necessary business policies, such as meeting regulatory requirements.

What the role involves:

Join the team behind Midnight - the blockchain that safeguards sensitive commercial and personal data - as a Senior UX Researcher, and help protect fundamental freedoms of association, commerce, and expression for developers, companies, and individuals.

You will lead end-to-end research initiatives that dive deep into customer and user needs across our privacy-preserving products. Your data, insights and recommendations will inform the team’s decisions and help Midnight deliver meaningful, valuable and useful user experiences.

As part of Midnight's Product Design team, the Senior UX Researcher helps represent the voice of the customer and user throughout the product lifecycle, collaborating with Product, Marketing, Developer Relations, and Engineering to turn uncertainty into opportunity.

• Collaborates with Product to define research goals, plans, and success metrics for both strategic and tactical product work
• Leads and conducts mixed-methods research, including qualitative interviews, usability testing, surveys, and behavioral data analysis
• Translates research findings into clear, actionable insights and recommendations that influence product strategy and design decisions
• Builds research frameworks and artifacts such as personas, journey maps, and mental models that drive shared understanding and empathy
• Works closely with cross-functional stakeholders to prioritize research questions and align research efforts with business and product goals
• Champions a culture of research, user advocacy, and continuous discovery across teams
• Develops and maintains a repository of insights and research artifacts to ensure cumulative learning across products and squads
• Partners with Developer Relations and Marketing to understand developer and user needs throughout the full lifecycle of engagement
• Evaluates the ethical and privacy implications of research activities and product features, with a strong understanding of data protection principles
• Contributes to the evolution of Midnight’s research operations, tooling, and best practices

Requirements

Who you are:

• Bachelor's or Master’s degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field
• 5+ years of hands-on UX research experience in blockchain, Web3, SaaS, or complex technical domains
• Passionate about Web3, data protection solutions and people’s freedoms of association, commerce and expression, with an understanding of the implications for user research
• Expertise in planning and executing end-to-end research projects that influence product and design outcomes
• Expertise in both qualitative and quantitative research methods, and the skill to choose the right method for the right question
• Experience working in Agile environments and collaborating with product, design, and engineering teams
• Able to distill complex concepts into clear narratives and visualizations that drive clarity and alignment
• Able to handle multiple work streams
• Able to work with research tools like Dovetail, Miro, Figma, UserTesting, or equivalent
• Effective stakeholder engagement and communication skills, including storytelling and presenting insights to a range of audiences
• You are curious, humble and open to new and different perspectives in a fast-evolving space
• You are motivated to understand complex scenarios and problem spaces
• You are motivated to understand what it is that people need in order to make progress towards their desired outcome(s)

Are you an IOGer?

Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them. 

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO 

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Lead the design, planning, and execution of user research studies, including usability testing, in-depth interviews, surveys, and diary studies, across various digital platforms.
• Define research objectives and methodologies in collaboration with product managers, designers, and engineers.
• Recruit, screen, and manage participants for research studies.
• Analyze research data using appropriate qualitative and quantitative techniques to identify user needs, pain points, and opportunities.
• Synthesize research findings into clear, compelling, and actionable insights, presented through reports, personas, user journey maps, and presentations.
• Advocate for the user throughout the product development lifecycle, ensuring that user needs are prioritized.
• Mentor and guide junior UX researchers, fostering their professional growth and ensuring high-quality research output.
• Develop and refine research processes and best practices to ensure efficiency and effectiveness within the remote team.
• Collaborate with cross-functional teams to integrate research findings into product roadmaps and design decisions.
• Stay current with the latest trends and advancements in UX research methodologies and tools.
• Manage research budgets and timelines effectively.

• Master's degree or PhD in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, or a related field; or equivalent practical experience.
• Minimum of 7 years of experience in UX research, with a significant portion in a lead or management role.
• Demonstrated expertise in a wide range of qualitative and quantitative research methods.
• Proven ability to plan, conduct, and analyze complex research projects independently.
• Excellent analytical, synthesis, and storytelling skills, with the ability to communicate research findings effectively to diverse audiences.
• Strong understanding of product development lifecycles and agile methodologies.
• Experience managing and mentoring a team of researchers in a remote setting.
• Proficiency with research tools and platforms (e.g., UserTesting.com, Lookback, Qualtrics, SurveyMonkey).
• Exceptional communication, collaboration, and influencing skills.
• A strong portfolio showcasing past research projects and their impact on product development.