57 Ux Researcher jobs in the United Kingdom

UX Researcher
6 months
Glasgow - x2 days onsite x3 remote
£500 per day inside ir35 - Umbrella only

UX Researcher/ Service designer:

• Conduct user research to gather insights into customer needs, preferences, and pain points.
• Create service blueprints, journey maps, and personas to effectively communicate service experiences.
• Collaborate with cross-functional teams, including product managers, develo.

WHJS1_UKTJ

Role Overview

Turn User Insights into Strategic Impact

• We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.

What You’ll Do

As a Sr. UX Researcher, you will:

li>Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
• Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
• Present research readouts to client partners and executives to influence decision-making.
• Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.

What You Bring

• 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
• Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
• Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
• Experience designing and executing inclusive participant recruitment strategies.
• Basic understanding of effective design principles and how research informs UX and product decisions.
• Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
• Excellent storytelling and presentation skills that bring research to life and inspire action.

Mainly if you bring the following, you're a superstar in our eyes

• Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
• Demonstrated success in consumer-facing (B2C) research , especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
• Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.

Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.

Role Overview

Turn User Insights into Strategic Impact

• We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.

What You’ll Do

As a Sr. UX Researcher, you will:

li>Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
• Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
• Present research readouts to client partners and executives to influence decision-making.
• Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.

What You Bring

• 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
• Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
• Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
• Experience designing and executing inclusive participant recruitment strategies.
• Basic understanding of effective design principles and how research informs UX and product decisions.
• Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
• Excellent storytelling and presentation skills that bring research to life and inspire action.

Mainly if you bring the following, you're a superstar in our eyes

• Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
• Demonstrated success in consumer-facing (B2C) research , especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
• Deep domain expertise in banking or fintech , with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.

Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.

• Plan, design, and conduct comprehensive user research studies, including usability testing, interviews, surveys, and contextual inquiries.
• Analyze research data to identify user needs, pain points, and opportunities for improvement.
• Develop user personas, journey maps, and other artifacts to communicate research findings.
• Collaborate closely with UI/UX designers, product managers, and developers to translate insights into actionable design recommendations.
• Advocate for user-centered design principles and champion the voice of the user throughout the product development process.
• Present research findings and recommendations to stakeholders at various levels of the organization.
• Mentor junior UX researchers and contribute to the continuous improvement of research practices.
• Stay abreast of the latest UX research methodologies, tools, and industry best practices.
• Contribute to proposals and project scoping for new client engagements.
• Ensure ethical research practices are maintained at all times.

• Develop and implement comprehensive UX research strategies.
• Plan, conduct, and analyze qualitative and quantitative user research studies.
• Translate research findings into actionable insights and recommendations for product development.
• Lead usability testing sessions and other user feedback mechanisms.
• Collaborate with design and product teams to integrate user insights into product design and strategy.
• Present research findings to stakeholders at all levels.
• Mentor and guide junior UX researchers.

• 5+ years of experience in UX research or a related field.
• Demonstrable experience conducting a wide range of research methodologies.
• Strong understanding of user-centered design principles.
• Excellent analytical and problem-solving skills.
• Proficiency in research tools and analytics platforms.
• Exceptional communication and presentation abilities.

interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

Purpose of the role:

As a Senior User Experience Researcher, you will be primarily responsible for leading, designing and conducting research using a variety of qualitative and quantitative methods to further improve our understanding of both current and prospective users in order to create simple, intuitive but high-performance user experiences.

You will work in a team alongside other UX professionals, who are leading the user-centric product transformation of a previously traditional financial services business. It is an exciting role that will make a real difference within an industry that is ripe for better design thinking and a user-centered focus.

Day to day, you’ll be working alongside UX Designers, UX Copywriters, UX Researchers, Analysts, Product Owners, Product Managers, Developers, Testers, Customer Service Advisers and stakeholders across the business.

Your research insights will need to inform, influence and support cross functional teams in their quest to understand more about our users, which in turn will be used to generate ideas and highlight opportunities for our roadmaps that will help champion user driven decisions and improve the user experience.

Requirements

Key Responsibilities:

• Embed user research into our discovery and product development process working with Research, Onsite Analytics and the Product Owners and Product Managers
• Deliver both in-house and 3rd party research, including set up, recruitment, moderation, data collection, analysis and debrief.
• Design and facilitate workshops
• Conduct primary and secondary user research
• Conduct and evaluate quantitative and qualitative research
• Perform market and ethnographic research
• Perform usability studies with users
• Work closely with cross-functional teams to identify, prioritise and evaluate research topics
• Plan and implement user research strategies and methodologies
• Advocate research findings to diverse audiences through written and oral presentations.
• Ability to ask and answer questions, gather, analyse and synthesise data
• Use a diverse set of UX research tools
• Provide support, guidance and coaching to designers, researchers, copy writers, product managers and UX & UI to up-skill them, and embed a user-first mindset
• Drive accessibility within the UX Research team

• Implement research insights across the organization
• Ability to adapt to a changing environment

Skills & Experience Required:

• Mentoring skills

• Understand qualitative research methods

• Understand quantitative research methods

• User Research Methodologies

• User interviews

• Usability Testing

• Diary studies

• Competitor Research

• Great communication skills

• A can-do, proactive attitude

• Ability to see patterns in research to help aid the designers

• Meticulous sense of detail and the ability to seek out simple solutions to complex challenges

• Report writing

• Ability to recruit users
• Confidence speaking with stakeholders

• Resilience

Personal Attributes:

STRAIGHT TALKING    |    MOVING WITH SPEED    |    OWNING THE OUTCOME

• Clear communicator
• Strong team player
• Demonstrated passion and drive for delivering the best outcome
• Moving with speed – delivering faster and better
• Decisive and takes ownership of outcomes
• Not afraid to challenge and be open to challenges

• Group Personal Pension Plan  – 8% employer contribution and 4% employee contribution
• Life Assurance  and Group Income Protection
• Private Medical Insurance  – Provided by Bupa
• 25 Days Annual Leave , plus

Who are we?

IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.

We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.

About Midnight:

IOG's Midnight Tribe is a business technology provider and core contributor to the Midnight Network, a blockchain platform for developing decentralized applications that safeguard personal and commercial data. The Midnight Network is the first blockchain to offer programmable data isolation by leveraging zero-knowledge (ZK) proofs to enable selective disclosure of what information is visible on-chain and is designed to help developers implement necessary business policies, such as meeting regulatory requirements.

What the role involves:

Join the team behind Midnight - the blockchain that safeguards sensitive commercial and personal data - as a Senior UX Researcher, and help protect fundamental freedoms of association, commerce, and expression for developers, companies, and individuals.

You will lead end-to-end research initiatives that dive deep into customer and user needs across our privacy-preserving products. Your data, insights and recommendations will inform the team’s decisions and help Midnight deliver meaningful, valuable and useful user experiences.

As part of Midnight's Product Design team, the Senior UX Researcher helps represent the voice of the customer and user throughout the product lifecycle, collaborating with Product, Marketing, Developer Relations, and Engineering to turn uncertainty into opportunity.

• Collaborates with Product to define research goals, plans, and success metrics for both strategic and tactical product work
• Leads and conducts mixed-methods research, including qualitative interviews, usability testing, surveys, and behavioral data analysis
• Translates research findings into clear, actionable insights and recommendations that influence product strategy and design decisions
• Builds research frameworks and artifacts such as personas, journey maps, and mental models that drive shared understanding and empathy
• Works closely with cross-functional stakeholders to prioritize research questions and align research efforts with business and product goals
• Champions a culture of research, user advocacy, and continuous discovery across teams
• Develops and maintains a repository of insights and research artifacts to ensure cumulative learning across products and squads
• Partners with Developer Relations and Marketing to understand developer and user needs throughout the full lifecycle of engagement
• Evaluates the ethical and privacy implications of research activities and product features, with a strong understanding of data protection principles
• Contributes to the evolution of Midnight’s research operations, tooling, and best practices

Requirements

Who you are:

• Bachelor's or Master’s degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field
• 5+ years of hands-on UX research experience in blockchain, Web3, SaaS, or complex technical domains
• Passionate about Web3, data protection solutions and people’s freedoms of association, commerce and expression, with an understanding of the implications for user research
• Expertise in planning and executing end-to-end research projects that influence product and design outcomes
• Expertise in both qualitative and quantitative research methods, and the skill to choose the right method for the right question
• Experience working in Agile environments and collaborating with product, design, and engineering teams
• Able to distill complex concepts into clear narratives and visualizations that drive clarity and alignment
• Able to handle multiple work streams
• Able to work with research tools like Dovetail, Miro, Figma, UserTesting, or equivalent
• Effective stakeholder engagement and communication skills, including storytelling and presenting insights to a range of audiences
• You are curious, humble and open to new and different perspectives in a fast-evolving space
• You are motivated to understand complex scenarios and problem spaces
• You are motivated to understand what it is that people need in order to make progress towards their desired outcome(s)

Are you an IOGer?

Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them. 

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO 

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

User Experience (UX) Researcher 
Location: Cambridge, UK, UK remote
Salary: £40,000 - £48,000 p.a. full-time equivalent, dependent on experience
Basis: Permanent; full-time, part-time or flexible
Eligibility: You must be eligible to work in the UK

The role

We are looking for an experienced, mid-level User Experience (UX) Researcher to join our team creating innovative products that deliver lasting value to young people and educators worldwide.

In this role, you’ll work closely with Product Managers, Designers, and Engineers to plan, design, and conduct both formative and evaluative research. Most of your work will involve engaging directly with educators and young people, helping teams gain a deep understanding of their needs and experiences. Alongside running your own qualitative and quantitative research projects, you’ll collaborate with a senior UX researcher to share best practice and guide colleagues in embedding user-centred design across our products.

This role combines the variety and creativity of working on multiple products and challenges, with the chance to see your work make a lasting impact. You’ll be part of an agile, collaborative digital team based in Cambridge and working remotely across the UK, using tools such as Figma, monday.com, and Slack to stay connected and deliver meaningful impact at scale.

We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.

Responsibilities

• Contribute to the creation and ongoing development of user personas and archetypes, using research and data to help the team empathise with our audiences and understand their needs and goals
• Plan and conduct qualitative, moderated interviews with a range of users — including both educators and young people
• Carry out unmoderated research, desk research, and analysis of quantitative data (such as site analytics) to assess the impact of our digital platforms, with particular focus on user journeys, engagement, and accessibility
• Collaborate with Product Managers and other stakeholders across the Digital Products team and the Raspberry Pi Foundation to ensure research is targeted at the right problems and informs product design and development decisions
• Work closely with Product Designers to advocate for a user-centred approach, contributing evidence and insight throughout the design process and during the evaluation of user journeys
• Clearly communicate research findings and insights to stakeholders through engaging reports, presentations, and practical examples
• Share knowledge and promote best practice in user experience research across the Digital Products team
  
  

Experience and personal attributes

We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. 

• Demonstrable experience of working as a professional digital User Experience Researcher
• Understanding of best practice in qualitative and quantitative research, with the ability to synthesise findings into clear, actionable insights
• Excellent communication skills, particularly the ability to share findings in ways that are engaging and accessible to different audiences
• Understanding of product design processes and how research can best support decision making at different stages
• Experience of, or strong interest in, carrying out research with young people as participants
• Experience of working collaboratively with Product Designers, Software Engineers, Product Managers, and other colleagues in a cross-functional team
• Experience of developing user personas and other artefacts that help teams design with users in mind
• Familiarity with using analytics tools to complement user research
• Interest in education and in creating engaging experiences for young people — whether in schools, informal settings, or through hobbies and creative projects.
  

About us

The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. 

We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.

All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. 

Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. 

We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.

Benefits

In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. 

• Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year. 
• Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution. 
• Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus. 
• Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
• Support for parents and carers. We provide generous family leave and flexibility for parents and carers. 
• Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family. 
• Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees. 
• Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. 

Timetable for applications

Closing date: 29 September 2025, 9.00am GMT

Phone screen : Week commencing 29 September 2025

First interview : Week commencing 6 October 2025

Second interview : Week commencing 13 October 2025

Our recruitment process

All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. 

Here's what you can expect: 

• As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter. 
• Eligible applications will be reviewed by our recruitment team and the hiring manager. 
• A small number of candidates will be invited to a phone call with the hiring manager. The purpose of this call is to check our understanding of your application and to answer any questions you have. 
• We normally have two interviews, at least one of which will take place in-person. Interviews will be with the hiring manager and at least one other colleague. 
• You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions. 
• If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at
  

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.