29 Ux Strategy jobs in the United Kingdom

Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering together a team of world-class strategists, innovators, creators, and technicians and searching for a UX Manager, who will help form the foundation for user experience design working in a cross-functional team to deliver customer-centric experiences that engage and delight our customers.
We're seeking an innovative, expansive problem solver to provide both inspiration and leadership to our Product Design team. This people leader will get the chance to guide their team through a journey of human-centered research to uncover insights that contribute to all phases of the design process while overseeing the creation of seamless product and service experiences across the Ford Credit portfolio of products. This role will be responsible for driving a healthy, inclusive culture, and orchestrating across a broad range of functions and features to produce unrivalled designs while encouraging collaboration, transparency and clarity between multiple offices, teams, and functions.
As a UX Manager, you will:
+ Help to develop and nurture a dedicated team with the right mix of skills to meet the needs of our product organisation, delivering best-in-class financial products
+ Lead and manage interdisciplinary teams through the research/design process to produce high-quality work that materially impacts our partners and customers
+ Champion the voice of the user and leverage inspiration to discover hidden opportunities
+ Demonstrate prowess for empathetic design that accounts for end-to-end user journeys extending across a manifold of users, geographies, devices, products, and services
+ Guide a team to improve both hard and soft skillsets, fostering designer growth and career development
+ Ensure the team advocates for the best solutions for Ford Credit customers by using thorough research techniques and strong design acuity
+ Establish relationships and work strategically with partners to help them determine where they should be focusing both time and resources
+ Ensure that the team produces material which aligns with the overall vision and strategy for Ford Credit
+ Apply critical thinking to challenge the status quo and traditional ways of working, pushing the team on the definition of interaction design excellence
+ Plan and scope projects and teams according to business needs and design opportunities, setting them up for success with an educated view on best practices
**The minimum requirements we seek:**
+ Bachelor's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree
+ 5+ years of experience leading highly effective product design teams
+ 5+ years working on highly collaborative teams, or other multidisciplinary teams
+ A solid portfolio demonstrating leadership skills and abilities
**Our preferred requirements:**
+ Master's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree
+ Strong verbal, written and visual presentation skills
+ Hands-on experience in research and design techniques including qualitative and quantitative methodologies
+ Experience in designing and/or facilitating group collaboration workshops to ensure strategic alignment
+ Experience in evangelising and explaining to others in the organisation about UX processes, methods, and benefits
+ Knowledge and experience in hands-on user experience design, user journey mapping, workflow analysis and requirements gathering
+ Experience partnering with both engineering and product teams
+ Experience using design thinking principles or methods in a formal, in-person setting.
+ Design operations experience a plus
+ Deployed AI solutions to improve the output, quality and/or efficiency of a Design team
+ Passionate about the automotive and transportation industry
**Additional Information:**
_The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability_
_This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements._
_As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions._
#LI-SN2 #FordCredit
**Requisition ID** : 48139

 
The Role: SEO Consultant
Location: Bristol
Hybrid Working: Yes

Life In the Experience Delivery team

In the Experience Delivery team we look after large scale end to end UX, Design and build projects. Our team is made up of creative technologists, UX Designers and Strategic UX leaders. We work with the wider Nomensa Studio team to provide leadership and guidance to large multidisciplinary teams as they take clients problems from research and problem framing through to cutting edge design and technology implementations. Both strategic and creative thinking are at the centre of everything we do whilst we also keep an eye on delivering quality for our clients.

The team is made up of a Head of Experience Delivery with a layer of Principal consultants leading and mentoring senior and junior team members. The team have regular practice groups and surgery sessions to collaborate and learn from one another as well as training and inspirational sessions covering disciplines across the range of UX, Design, SEO and Tech.

SEO is at the heart of this process as we strive to deliver exceptional experiences that work for all users.

We're advertising two roles within this space, SEO Consultant and Data Analytics Consultant. However, this is a 'go to market' approach, we'll only be hiring one of the roles. If you're interested in both, don't worry about applying twice, you can select 'yes' consider me for both roles in the application form (which only takes a few minutes to complete ).

About Nomensa
Nomensa is a strategic experience design agency based in Bristol, London, and Amsterdam. Combining our experience in psychology, interaction design and technology, we create world class digital experiences.  

We work closely with our extensive range of clients across multiple and diverse sectors to design award winning inclusive digital experiences that help millions of people. From blue chips to start-ups, from Deliveroo to the NHS, whatever the sector, we deliver experience excellence.  

We are part of the Sideshow Group, a global community of digital and marketing agencies with an ambitious growth agenda. We get to collaborate, share knowledge and learn. This means potential for all sorts of future development opportunities and variety of work across the Group.   

We hybrid work so you get to come together in the office to collaborate and connect, as well as have some working from home time f that's your preference. We also have other patterns support work/life balance (for example, part-time contracts, nomad working, sabbaticals etc).   

Requirements

What you’ll be doing

• Developing and implementing SEO strategies to improve website traffic for clients to support their business goals and achieve agreed KPI’s
• Reviewing clients analytics and the data they collect to provide the multidisciplinary team with valued insights and guidance
• Working as part of a multi-disciplinary digital team you will be advising our clients how to gain a competitive edge with accurate data
• With access to the tools we use, you will assess the effectiveness of our clients SEO strategies and deliver plans to deliver improvements throughout our work.
• Support the management and implementation GA4 and Tag Manager
• Develop Google Data Studio reports

What we’re looking for

We are searching for an SEO professional with a strong consultancy-oriented approach, emphasizing exceptional communication skills to collaborate effectively with clients and internal teams.  

 The ideal candidate should demonstrate expertise in SEO strategies, employing data-driven approaches that enhance user experiences and drive commercial value.  

 They will play a pivotal role in crafting and executing SEO roadmaps while fostering strong client relationships and effectively liaising between various stakeholders. 

 This role places significant emphasis on adept communication to relay complex SEO strategies and insights in a clear, comprehensible manner, ensuring seamless understanding and alignment.  

Proficiency in navigating diverse skill sets and collaborating across various levels to address client challenges is key. The successful candidate will spearhead SEO initiatives, leveraging a consultancy mindset in a commercially astute manner.  

 Working with us will also provide opportunity to actively engage in thought leadership initiatives and events, serving as a representative of both themselves and Nomensa. 

Benefits

Our benefits for UK employees include:  

• Time to recharge: 25 days holiday (rising to 30 with length of service), your birthday off, holiday exchange scheme (up to 5 days), Summer Fridays.  
• Health & Wellbeing: BUPA cashback scheme, BUPA medical insurance (with service), 24/7 Employee Assistance Programme cycle to work scheme, Mental Health 1st Aiders 
• Financial wellbeing: competitive salaries, company pension contribution, , life insurance, financial wellbeing service, employee discount scheme 
• Life beyond work: time off for charity work, involvement in our employee groups on ED&I, mental health, environment, and regular socials and fun events arranged by our Chief Happiness Officers! 

The Application Process:   

Applicants will be shortlisted and selected for a short call with our Talent Acquisition Specialist. You'll talk experience, ambitions and salary expectations. From there the interview process will consist of two stages.  

If you’re excited about working for us but don’t have all the relevant skills, we would still love to hear from you. You may have relevant experience or transferable skills. We are all the better because of the many diverse backgrounds our employees have so don't let not ticking every box hold you back, give it a go! 

Interview Adjustments  

We do everything possible to create the best experience for candidates. We appreciate interviews can be challenging, so, please let us know if any adjustments will make you more comfortable or confident. For example, provide extra time or flexibility on assessments, have a chaperone on the interview, supply questions up front, or anything else that might help your application.   

Our Talent Acquisition Specialist Corrie ( ) can help with any questions during the recruitment process.   

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

The Role: Bid Manager 
Location:  Bristol 
Hybrid Working: Yes (2 days a week in the office)

About Nomensa 

Nomensa is a strategic experience design agency based in Bristol, London, and Amsterdam. Combining our experience in psychology, interaction design and technology, we create world class digital experiences.  

We work closely with our extensive range of clients across multiple and diverse sectors to design award winning inclusive digital experiences that help millions of people. From blue chips to start-ups, from Deliveroo to the NHS, whatever the sector, we deliver experience excellence.  

We are part of the Sideshow Group, a global community of digital and marketing agencies with an ambitious growth agenda. We get to collaborate, share knowledge and learn. This means potential for all sorts of future development opportunities and variety of work across the Group.   

We hybrid work so you get to come together in the office to collaborate and connect, as well as have some working from home time if that's your preference. We also have other patterns support work/life balance (for example, part-time contracts, nomad working, sabbaticals etc).   

Requirements

What you'll be doing

As a Bid Manager at Nomensa you will help drive our business forward; by developing winning proposals, managing internal stakeholders and supporting the smooth and efficient running of our bid function.

As well as preparing and delivering successful PQQs, RFPs and proposals; you will support in the team delivering pitches and create engaging content for use at every stage of the sales lifecycle.

Your involvement in evolving our commercial content for every stage of the sales lifecycle is key to winning exciting new work for the studio. Managing internal stakeholders and nurturing the partnership between the bid team, commercial team and studio is a fundamental part of your role.

Finally, you will support the continuous improvement of the bid process and lead the quality control of our content library.

What we're looking for

• Significant and demonstrable Bid Management experience and a record of creating winning commercial content (Foundation APMP or similar professional qualification desirable but not essential)
• A desire to work in a fast-paced environment, with Bids ranging in size and complexity.
• You’ll have the experience to chair meetings with proposal teams in order to facilitate best outcomes.
• Through collaboration with other teams, you’ll have the professional confidence to probe and challenge briefs to generate winning bids.

• You’ll have strong stakeholder management skills, managing internal relationships and attending external client briefings in order to create winning content.
• A keen eye for continuous process improvement and best practice.

Benefits

Our benefits for UK employees include:  

• Time to recharge: 25 days holiday (rising to 30 with length of service), your birthday off, holiday exchange scheme (up to 5 days), Summer Fridays.  
• Health & Wellbeing: BUPA cashback scheme, BUPA medical insurance (with service), 24/7 Employee Assistance Programme cycle to work scheme, Mental Health 1st Aiders 
• Financial wellbeing: competitive salaries, company pension contribution, , life insurance, financial wellbeing service, employee discount scheme 
• Life beyond work: time off for charity work, involvement in our employee groups on ED&I, mental health, environment, and regular socials and fun events arranged by our Chief Happiness Officers!

Application process

Applicants will be shortlisted and selected for a short call with our Talent Acquisition Specialist. You'll talk experience, ambitions and salary expectations. From there the interview process will consist of two stages.  

If you’re excited about working for us but don’t have all the relevant skills, we would still love to hear from you. You may have relevant experience or transferable skills. We are all the better because of the many diverse backgrounds our employees have so don't let not ticking every box hold you back, give it a go! 

Interview Adjustments  

We do everything possible to create the best experience for candidates. We appreciate interviews can be challenging, so, please let us know if any adjustments will make you more comfortable or confident. For example, provide extra time or flexibility on assessments, have a chaperone on the interview, supply questions up front, or anything else that might help your application.   

Our Talent Acquisition Specialist Corrie ( ) can help with any questions during the recruitment process.   

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

The Role: Account Director

Location: Bristol

Hybrid Working: Yes (2 days a week office working, central Bristol)

About Nomensa

Nomensa is a strategic experience design agency based in Bristol, London, and Amsterdam. Combining our experience in psychology, interaction design and technology, we create world class digital experiences.

We work closely with our extensive range of clients across multiple and diverse sectors to design award winning inclusive digital experiences that help millions of people. From blue chips to start-ups, from Deliveroo to the NHS, whatever the sector, we deliver experience excellence.

We are part of the Sideshow Group, a global community of digital and marketing agencies with an ambitious growth agenda. We get to collaborate, share knowledge and learn. This means potential for all sorts of future development opportunities and variety of work across the Group. 

We hybrid work so you get to come together in the office to collaborate and connect, as well as have some working from home time f that's your preference. We also have other patterns support work/life balance (for example, part-time contracts, nomad working, sabbaticals etc).

Requirements

What you'll be doing

As part of the Client Services team at Nomensa, you’ll be managing a varied portfolio of exciting accounts in the commercial, charity and government sectors.

• Working on cutting-edge and interesting technical projects, you’ll be the ‘voice of the client’ at Nomensa. Advocating their needs and making sure that the work we do matches their objectives, and helps them to reach their strategic goals. It’s a commercial role, so you’ll also be involved with pitches, and crafting and curating proposals for the work that we do.
• You’ll be instrumental in setting your clients’ strategy, and helping them stay ahead of the curve, so that they can exceed customer expectations with great UX, service design, development and accessibility.
• Working closely with our experienced practitioners, you’ll act as the key driver and owner of an assigned set of accounts and be responsible for bringing opportunities to closure. You’ll need to get under the skin of opportunities with our clients by understanding their digital strategy, markets, issues, opportunities, and nurture relationships with new contacts within our client base.
• By initiating workshops and developing strategic programmes of work, the types of briefs you will manage will range from user testing, content design, accessibility, user research, design to full scale digital transformation programmes where we are unpicking an organisation’s strategic objectives and challenges, and having a direct impact on their success through the work we do.
  

What we’re looking for

You'll be excited by autonomy and understand what it’s like to be a great client partner in an agency – proactively guiding the client relationship, and ensuring that we deliver an excellent client experience. We're looking for someone who is very commercial, with experience of growing accounts and picking up new business activities will be desirable.

You’ll ideally have experience managing projects that are technical in scope/involving the development of web applications (desirable, not essential).

To be considered at the Account Director level, you will bring a track record of accurate financial forecasting, developing account strategies and leading long-term C-suite client relationships with proven commercial success.

You’ll be skilled at meeting with stakeholders of different backgrounds and levels within an organisation and you’ll be a great communicator.

Agency client services experience is essential – we’re looking for a proven client handler with a track record of leading accounts (and ideally also teams of Account Managers) and steering them to success and growth.

You’ll also have a passion for sharing your experience and expertise among the Client Services team, especially more junior team members. We pride ourselves at Nomensa on being a “learning and teaching” agency.

You’ll share your personal methods and successes with the wider team to help us all learn from each other and be the best we can be.

Benefits

Our benefits for UK employees include:

· Time to recharge: 25 days holiday (rising to 30 with length of service), your birthday off, holiday exchange scheme (up to 5 days), Summer Fridays.

· Health & Wellbeing: BUPA cashback scheme, BUPA medical insurance (with service), 24/7 Employee Assistance Programme cycle to work scheme, Mental Health 1st Aiders

· Financial wellbeing: competitive salaries, company pension contribution, , life insurance, financial wellbeing service, employee discount scheme

· Life beyond work: time off for charity work, involvement in our employee groups on ED&I, mental health, environment, and regular socials and fun events arranged by our Chief Happiness Officers!

The Application Process: 

The closing date for applications is: 26th January

Applicants will be shortlisted and selected for a short call with our Talent Acquisition Specialist. You'll talk experience, ambitions and salary expectations. From there the interview process will consist of two stages.

If you’re excited about working for us but don’t have all the relevant skills, we would still love to hear from you. You may have relevant experience or transferable skills. We are all the better because of the many diverse backgrounds our employees have so don't let not ticking every box hold you back, give it a go!

Interview Adjustments

We do everything possible to create the best experience for candidates. We appreciate interviews can be challenging, so, please let us know if any adjustments will make you more comfortable or confident. For example, provide extra time or flexibility on assessments, have a chaperone on the interview, supply questions up front, or anything else that might help your application. 

Our Talent Acquisition Specialist Corrie ( ) can help with any questions during the recruitment process. 

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

 
The Role: Data Analytics Consultant
Location: Bristol
Hybrid Working : Yes

Life In the Experience Delivery team

In the Experience Delivery team we look after large scale end to end UX, Design and build projects. Our team is made up of creative technologists, UX Designers and Strategic UX leaders. We work with the wider Nomensa Studio team to provide leadership and guidance to large multidisciplinary teams as they take clients problems from research and problem framing through to cutting edge design and technology implementations. Both strategic and creative thinking are at the centre of everything we do whilst we also keep an eye on delivering quality for our clients.

The team is made up of a Head of Experience Delivery with a layer of Principal consultants leading and mentoring senior and junior team members. The team have regular practice groups and surgery sessions to collaborate and learn from one another as well as training and inspirational sessions covering disciplines across the range of UX, Design, SEO and Tech. SEO is at the heart of this process as we strive to deliver exceptional experiences that work for all users.

We're advertising two roles within this space, SEO Consultant and Data Analytics Consultant. However, this is a 'go to market' approach, we'll only be hiring one of the roles. If you're interested in both, don't worry about applying twice, you can select 'yes' consider me for both roles in the application form (which only takes a few minutes to complete ).

About Nomensa

Nomensa is a strategic experience design agency based in Bristol, London, and Amsterdam. Combining our experience in psychology, interaction design and technology, we create world class digital experiences.  

We work closely with our extensive range of clients across multiple and diverse sectors to design award winning inclusive digital experiences that help millions of people. From blue chips to start-ups, from Deliveroo to the NHS, whatever the sector, we deliver experience excellence.  

We are part of the Sideshow Group, a global community of digital and marketing agencies with an ambitious growth agenda. We get to collaborate, share knowledge and learn. This means potential for all sorts of future development opportunities and variety of work across the Group.   

We hybrid work so you get to come together in the office to collaborate and connect, as well as have some working from home time if that's your preference. We also have other patterns support work/life balance (for example, part-time contracts, nomad working, sabbaticals etc).   

Requirements

What you’ll be doing

• Implement and maintain advanced tracking setups using GA4 and GTM to collect, analyse, and interpret data.
• Develop custom reports and dashboards in DataStudio to visualise data trends and provide actionable insights.
• Conduct in-depth analysis using BigQuery to uncover patterns, trends, and opportunities for optimisation.
• Collaborate with cross-functional teams to define key metrics, KPIs, and data collection strategies aligned with business objectives.
• Troubleshoot tracking issues, recommend solutions, and ensure data accuracy and consistency.
• Gaining an understanding of what our clients need by means of requirements elicitation, analytics discoveries, reporting and assessments
• Training on the tools and techniques we us along with key User Experience concepts
• Keep up-to-date with trends and best practice in analytics and the wider digital landscape
  

What we’re looking for

We are looking for an Analytics Consultant adept at thriving within a consultancy driven environment, where effective communication forms the bedrock of successful client engagement.  

Enthusiasm for pioneering analytics methodologies, coupled with a understanding of technology's role in driving actionable insights. The Analytics Consultant is entrusted with not only steering the design and delivery of analytics solutions but also championing innovative approaches to data analysis that resonate with clients' strategic objectives and business goals. 

The successful candidate must of course come from an analytics background, demonstrating fluency in harnessing data insights to drive strategic decisions and deliver bespoke client solutions. They will be passionate about designing and delivering innovative solutions.  

Ability to articulate complex analytics findings in a comprehensible manner is key. The ideal candidate will place a premium on clear, succinct communication, fostering alignment between clients and internal stakeholders to confidently gather requirements.  

Someone who can build robust data pipelines and configure Google tools such as GTM, GA4, BigQuery and Data Studio. 

Working with us will also provide opportunity to actively engage in thought leadership initiatives and events, serving as a representative of both themselves and Nomensa. 

Benefits

Our benefits for UK employees include:  

• Time to recharge: 25 days holiday (rising to 30 with length of service), your birthday off, holiday exchange scheme (up to 5 days), Summer Fridays.  
• Health & Wellbeing: BUPA cashback scheme, BUPA medical insurance (with service), 24/7 Employee Assistance Programme cycle to work scheme, Mental Health 1st Aiders 
• Financial wellbeing: competitive salaries, company pension contribution, , life insurance, financial wellbeing service, employee discount scheme 
• Life beyond work: time off for charity work, involvement in our employee groups on ED&I, mental health, environment, and regular socials and fun events arranged by our Chief Happiness Officers! 
  

The Application Process:   

Applicants will be shortlisted and selected for a short call with our Talent Acquisition Specialist. You'll talk experience, ambitions and salary expectations. From there the interview process will consist of two stages.  

If you’re excited about working for us but don’t have all the relevant skills, we would still love to hear from you. You may have relevant experience or transferable skills. We are all the better because of the many diverse backgrounds our employees have so don't let not ticking every box hold you back, give it a go! 

Interview Adjustments  

We do everything possible to create the best experience for candidates. We appreciate interviews can be challenging, so, please let us know if any adjustments will make you more comfortable or confident. For example, provide extra time or flexibility on assessments, have a chaperone on the interview, supply questions up front, or anything else that might help your application.   

Our Talent Acquisition Specialist Corrie ( ) can help with any questions during the recruitment process.   

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.