240 Vehicle Damage Assessment jobs in the United Kingdom
Insurance Claims Adjuster
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy details.
- Assess the extent of liability and damages, determining the appropriate course of action for claim resolution.
- Negotiate settlements with policyholders and other involved parties in a fair and timely manner.
- Maintain accurate and detailed records of claim investigations, evaluations, and communications using company systems.
- Interpret insurance policies to ensure claims are handled in accordance with coverage terms and conditions.
- Liaise with legal counsel, repair shops, medical professionals, and other relevant parties as needed.
- Ensure compliance with all relevant insurance regulations and company policies.
- Handle a caseload of claims efficiently, prioritizing tasks and managing deadlines effectively.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential cases of fraud and escalate them according to company procedures.
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- Strong understanding of insurance policies, legal terminology, and claims investigation procedures.
- Excellent negotiation and conflict-resolution skills.
- Exceptional written and verbal communication abilities.
- Proficiency in using claims management software and Microsoft Office Suite.
- High level of integrity and attention to detail.
- Ability to work independently and manage a demanding workload.
- A degree in Law, Business, Finance, or a related field is advantageous.
- Relevant professional certifications (e.g., CII) are a strong plus.
- Must be legally authorized to work in the UK.
Insurance Claims Investigator
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Investigate insurance claims to determine liability, coverage, and potential fraud.
- Gather and analyze relevant documentation, including policy details, incident reports, and witness statements.
- Conduct interviews with claimants, witnesses, and other parties involved in a claim.
- Visit incident sites to assess damage and gather physical evidence when necessary.
- Liaise with legal counsel, law enforcement, and other external agencies as required.
- Prepare comprehensive and accurate investigation reports outlining findings and conclusions.
- Maintain detailed and organized claim files, ensuring all activities are logged.
- Ensure compliance with regulatory requirements and company policies throughout the investigation process.
- Identify potential subrogation opportunities.
- Assess the overall value of claims based on evidence and expert opinions.
- Provide clear and concise explanations of claim decisions to relevant parties.
- Contribute to the continuous improvement of claims investigation procedures.
Qualifications:
- Proven experience in insurance claims investigation or a related field such as law enforcement or paralegal work.
- Strong understanding of insurance principles and policy wordings.
- Excellent interviewing, communication, and interpersonal skills.
- Strong analytical and critical thinking abilities with a meticulous attention to detail.
- Ability to work independently and manage a caseload efficiently.
- Proficiency in using investigation tools and case management systems.
- Knowledge of relevant legislation and regulations pertaining to insurance claims.
- A valid UK driving licence and willingness to travel for investigations.
- Ability to work effectively in a hybrid environment, balancing office-based and remote tasks.
Insurance Claims Handler
Posted 1 day ago
Job Viewed
Job Description
Responsibilities include:
- Investigating insurance claims thoroughly to determine liability and coverage.
- Gathering necessary documentation, such as policy details, accident reports, and medical records.
- Communicating effectively with policyholders, claimants, and other parties involved to explain the claims process and provide regular updates.
- Assessing the value of claims and negotiating fair settlements.
- Managing a caseload of claims efficiently, ensuring deadlines are met.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Maintaining accurate and detailed records of all claims activities in the claims management system.
- Ensuring compliance with all relevant legislation, regulations, and company procedures.
- Collaborating with legal teams and external experts when necessary.
- Providing excellent customer service throughout the claims process.
- Identifying opportunities to improve claims handling processes and customer satisfaction.
- Attending training sessions to stay updated on industry best practices and product knowledge.
The ideal candidate will have proven experience in claims handling, a strong understanding of insurance principles, and excellent analytical and problem-solving skills. Exceptional communication, negotiation, and interpersonal skills are essential. A proactive approach to managing workload and a commitment to delivering high-quality service are paramount. Familiarity with various insurance types (e.g., motor, household, liability) is advantageous. This is an excellent opportunity to develop your career within the insurance sector with a company that values its employees and offers a supportive working environment in the heart of Oxford . Opportunities for professional development and career progression are available for motivated individuals.
Insurance Claims Handler
Posted 1 day ago
Job Viewed
Job Description
The ideal candidate will have excellent communication and negotiation skills, with a strong understanding of insurance policies and claims procedures. You should be adept at gathering information, investigating claims, assessing liability, and communicating decisions clearly and empathetically to customers. A keen eye for detail, strong organizational abilities, and the capacity to manage a caseload efficiently are essential. Experience in a similar role within the insurance industry is highly desirable, though comprehensive training will be provided.
Key responsibilities include:
- Receiving and accurately recording new insurance claims.
- Investigating claims by gathering all necessary documentation, statements, and evidence.
- Assessing the validity and extent of claims in accordance with policy terms and conditions.
- Communicating effectively with policyholders, third parties, and other relevant stakeholders.
- Negotiating settlements within authority limits.
- Managing a portfolio of claims, ensuring timely progress and resolution.
- Identifying potential fraudulent claims and escalating them appropriately.
- Maintaining accurate and up-to-date records on the claims management system.
- Providing excellent customer service throughout the claims process.
- Staying informed about changes in legislation and industry best practices.
Insurance Claims Assessor
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Receive, review, and investigate insurance claims submitted by policyholders.
- Determine coverage based on policy terms and conditions, conducting thorough research where necessary.
- Gather relevant documentation, including police reports, medical records, and repair estimates.
- Communicate effectively with claimants, policyholders, witnesses, and other relevant parties to obtain information and explain claim status.
- Assess the extent of damages or losses and calculate appropriate settlement amounts.
- Negotiate settlements with claimants or their representatives in accordance with company guidelines and legal requirements.
- Maintain accurate and up-to-date claim files, documenting all actions taken and decisions made.
- Identify potentially fraudulent claims and escalate them to the appropriate department for further investigation.
- Ensure compliance with all relevant insurance regulations and company policies.
- Provide excellent customer service throughout the claims process, offering support and guidance.
- Contribute to process improvements and operational efficiency within the claims department.
- Previous experience in insurance claims handling, assessment, or administration is essential.
- A strong understanding of insurance principles, policy types, and claims procedures.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Proficiency in using claims management software and standard office applications.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work independently and manage a caseload effectively, meeting deadlines.
- Strong ethical conduct and commitment to maintaining confidentiality.
- Relevant professional certifications (e.g., CII) are an advantage.
- Willingness to work a hybrid schedule, with a mix of in-office and remote workdays.
- Resilience and the ability to handle sensitive situations with empathy and professionalism.
Insurance Claims Adjuster
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Investigate insurance claims thoroughly to determine liability and coverage.
- Inspect damaged property and vehicles to assess the extent of loss.
- Gather and analyze evidence, documentation, and statements.
- Interpret insurance policy terms and conditions.
- Negotiate fair settlements with policyholders and claimants.
- Manage claim files, ensuring accuracy and completeness.
- Communicate claim status and decisions clearly to all parties.
- Adhere to company policies, procedures, and regulatory requirements.
- Identify potential fraud and escalate as necessary.
- Maintain excellent customer service standards throughout the claims process.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Strong knowledge of insurance policies and claims handling procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Proficiency in documentation and report writing.
- Strong negotiation and communication skills.
- Ability to manage a caseload effectively and prioritize tasks.
- Customer-focused approach with strong interpersonal skills.
- Relevant insurance certifications (e.g., CII) are a plus.
- Full UK driving license and willingness to undertake fieldwork.
Insurance Claims Assessor
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate and assess insurance claims in accordance with policy terms and conditions.
- Determine coverage eligibility and liability based on claim details and evidence.
- Gather and analyze relevant documentation, including police reports, medical records, and repair estimates.
- Communicate with policyholders, claimants, witnesses, and other parties involved in the claim.
- Negotiate fair and timely settlements with claimants or their legal representatives.
- Maintain accurate and detailed records of claim activities and decisions in the claims system.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Identify potential cases of fraud and escalate accordingly.
- Provide clear explanations of policy coverage and claim decisions to policyholders.
- Contribute to the continuous improvement of claims handling processes.
Qualifications:
- Bachelor's degree in Business, Finance, Law, or a related field is preferred.
- Proven experience in insurance claims handling or assessment.
- Strong understanding of insurance policies, procedures, and relevant legislation.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, negotiation, and interpersonal abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- High level of integrity and ethical conduct.
- Ability to work independently and manage time effectively in a remote setting.
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Insurance Claims Adjuster
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate insurance claims by gathering information from claimants, witnesses, and other relevant parties.
- Review policy documents to determine coverage and assess liability.
- Conduct site visits and inspections to evaluate damages and loss extent, when necessary.
- Negotiate claim settlements with policyholders or their representatives in a fair and timely manner.
- Prepare detailed reports documenting claim findings, assessments, and settlement recommendations.
- Maintain accurate and organised claim files, ensuring all documentation is up-to-date.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Liaise with legal counsel, repair services, and other third parties as required.
- Provide excellent customer service to policyholders throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
Qualifications and Skills:
- Proven experience as an Insurance Claims Adjuster or in a similar role within the insurance industry.
- Strong understanding of insurance policies, claims handling procedures, and relevant regulations.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Ability to manage a caseload effectively and prioritise tasks.
- Proficiency in relevant claims management software and Microsoft Office Suite.
- Empathy and a customer-focused approach.
- Ability to work independently and as part of a team.
- A valid UK driving licence and willingness to travel locally for inspections.
- Relevant professional qualifications (e.g., CII) are advantageous.
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
Insurance Claims Adjuster
Posted 4 days ago
Job Viewed
Job Description
Key responsibilities will include:
- Investigating assigned insurance claims thoroughly to determine coverage, liability, and damages.
- Interviewing policyholders, claimants, witnesses, and other parties involved in the claim.
- Inspecting damaged property and assessing the extent of losses, potentially coordinating with external experts.
- Reviewing policy documents and relevant legal statutes to ensure claims are handled in accordance with policy terms and regulations.
- Negotiating settlements with claimants and their representatives in a fair and objective manner.
- Authorizing payments and processing claim settlements accurately and promptly.
- Maintaining detailed and organized claim files, documenting all activities and communications.
- Communicating effectively with policyholders, providing clear explanations of the claims process and decisions.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Staying updated on industry best practices, regulatory changes, and company procedures.
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
Insurance Claims Assessor
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Review and investigate insurance claims promptly and efficiently, adhering to company policies and regulatory requirements.
- Determine coverage eligibility based on policy terms, conditions, and exclusions.
- Gather and analyse all relevant documentation, including claim forms, police reports, medical records, and repair estimates.
- Conduct interviews with policyholders, witnesses, and other relevant parties to obtain necessary information.
- Communicate clearly and empathetically with policyholders throughout the claims process, explaining coverage decisions and next steps.
- Negotiate claim settlements within established authority limits, ensuring fairness and accuracy.
- Authorise claim payments and manage reserves accordingly.
- Identify potential fraudulent claims and escalate them for further investigation.
- Maintain accurate and detailed records of all claims activities in the claims management system.
- Collaborate with internal departments, such as legal and underwriting, as needed.
- Stay updated on insurance laws, regulations, and industry best practices.
- Provide excellent customer service and strive to resolve claims efficiently and effectively.
- Proven experience as a Claims Assessor or in a similar claims handling role within the insurance industry.
- Strong understanding of insurance policies, contract law, and claims processes.
- Excellent analytical, investigative, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal skills.
- High level of integrity and attention to detail.
- Proficiency in claims management software and MS Office Suite.
- Ability to work independently and manage workload effectively in a remote environment.
- Relevant professional certifications (e.g., Cert CII) are an advantage.
- A proactive and customer-focused approach to claim handling.
- Based in the UK and able to work from a fully remote setup, ideally with proximity to the Plymouth region for occasional team meetings if required.