240 Vehicle Damage Assessment jobs in the United Kingdom
Insurance Claims Adjuster
BT1 1AA Belfast, Northern Ireland
£30000 Annually
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Job Description
Our client is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their established team in Belfast, Northern Ireland, UK . This is a crucial role where you will be responsible for investigating, evaluating, and negotiating insurance claims. You will act as the primary point of contact for policyholders, ensuring fair and efficient resolution of claims while upholding company standards and regulatory requirements. The ideal candidate will possess strong investigative skills, excellent communication abilities, and a commitment to providing exceptional customer service.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy details.
- Assess the extent of liability and damages, determining the appropriate course of action for claim resolution.
- Negotiate settlements with policyholders and other involved parties in a fair and timely manner.
- Maintain accurate and detailed records of claim investigations, evaluations, and communications using company systems.
- Interpret insurance policies to ensure claims are handled in accordance with coverage terms and conditions.
- Liaise with legal counsel, repair shops, medical professionals, and other relevant parties as needed.
- Ensure compliance with all relevant insurance regulations and company policies.
- Handle a caseload of claims efficiently, prioritizing tasks and managing deadlines effectively.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential cases of fraud and escalate them according to company procedures.
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- Strong understanding of insurance policies, legal terminology, and claims investigation procedures.
- Excellent negotiation and conflict-resolution skills.
- Exceptional written and verbal communication abilities.
- Proficiency in using claims management software and Microsoft Office Suite.
- High level of integrity and attention to detail.
- Ability to work independently and manage a demanding workload.
- A degree in Law, Business, Finance, or a related field is advantageous.
- Relevant professional certifications (e.g., CII) are a strong plus.
- Must be legally authorized to work in the UK.
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Insurance Claims Investigator
B3 3BG Birmingham, West Midlands
£30000 Annually
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Posted today
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Job Description
Our client is seeking a diligent and meticulous Insurance Claims Investigator to join their reputable team in Birmingham, West Midlands, UK . This hybrid role requires individuals with a keen eye for detail, strong analytical skills, and the ability to conduct thorough investigations into various insurance claims. You will be responsible for assessing the validity of claims, gathering evidence, and making informed recommendations.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Investigate insurance claims to determine liability, coverage, and potential fraud.
- Gather and analyze relevant documentation, including policy details, incident reports, and witness statements.
- Conduct interviews with claimants, witnesses, and other parties involved in a claim.
- Visit incident sites to assess damage and gather physical evidence when necessary.
- Liaise with legal counsel, law enforcement, and other external agencies as required.
- Prepare comprehensive and accurate investigation reports outlining findings and conclusions.
- Maintain detailed and organized claim files, ensuring all activities are logged.
- Ensure compliance with regulatory requirements and company policies throughout the investigation process.
- Identify potential subrogation opportunities.
- Assess the overall value of claims based on evidence and expert opinions.
- Provide clear and concise explanations of claim decisions to relevant parties.
- Contribute to the continuous improvement of claims investigation procedures.
Qualifications:
- Proven experience in insurance claims investigation or a related field such as law enforcement or paralegal work.
- Strong understanding of insurance principles and policy wordings.
- Excellent interviewing, communication, and interpersonal skills.
- Strong analytical and critical thinking abilities with a meticulous attention to detail.
- Ability to work independently and manage a caseload efficiently.
- Proficiency in using investigation tools and case management systems.
- Knowledge of relevant legislation and regulations pertaining to insurance claims.
- A valid UK driving licence and willingness to travel for investigations.
- Ability to work effectively in a hybrid environment, balancing office-based and remote tasks.
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1
Insurance Claims Handler
OX1 1BU Oxford, South East
£25000 Annually
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Posted 1 day ago
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Job Description
Our client, a reputable insurance provider, is looking for an experienced Insurance Claims Handler to join their dedicated team in Oxford, Oxfordshire, UK . This role involves managing a portfolio of insurance claims from initial registration to final settlement, ensuring a high level of customer service and adherence to company policies and regulatory requirements. The successful candidate will investigate, assess, and negotiate claims, working closely with policyholders, third parties, and internal departments.
Responsibilities include:
The ideal candidate will have proven experience in claims handling, a strong understanding of insurance principles, and excellent analytical and problem-solving skills. Exceptional communication, negotiation, and interpersonal skills are essential. A proactive approach to managing workload and a commitment to delivering high-quality service are paramount. Familiarity with various insurance types (e.g., motor, household, liability) is advantageous. This is an excellent opportunity to develop your career within the insurance sector with a company that values its employees and offers a supportive working environment in the heart of Oxford . Opportunities for professional development and career progression are available for motivated individuals.
Responsibilities include:
- Investigating insurance claims thoroughly to determine liability and coverage.
- Gathering necessary documentation, such as policy details, accident reports, and medical records.
- Communicating effectively with policyholders, claimants, and other parties involved to explain the claims process and provide regular updates.
- Assessing the value of claims and negotiating fair settlements.
- Managing a caseload of claims efficiently, ensuring deadlines are met.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Maintaining accurate and detailed records of all claims activities in the claims management system.
- Ensuring compliance with all relevant legislation, regulations, and company procedures.
- Collaborating with legal teams and external experts when necessary.
- Providing excellent customer service throughout the claims process.
- Identifying opportunities to improve claims handling processes and customer satisfaction.
- Attending training sessions to stay updated on industry best practices and product knowledge.
The ideal candidate will have proven experience in claims handling, a strong understanding of insurance principles, and excellent analytical and problem-solving skills. Exceptional communication, negotiation, and interpersonal skills are essential. A proactive approach to managing workload and a commitment to delivering high-quality service are paramount. Familiarity with various insurance types (e.g., motor, household, liability) is advantageous. This is an excellent opportunity to develop your career within the insurance sector with a company that values its employees and offers a supportive working environment in the heart of Oxford . Opportunities for professional development and career progression are available for motivated individuals.
This advertiser has chosen not to accept applicants from your region.
2
Insurance Claims Handler
BD1 1AA Bradford, Yorkshire and the Humber
£24000 Annually
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Posted 1 day ago
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Job Description
Our client, a reputable insurance provider, is seeking a diligent and customer-focused Insurance Claims Handler to join their team in **Bradford, West Yorkshire, UK**. This role primarily involves managing insurance claims from initial report through to settlement, ensuring efficient and fair resolution for policyholders. The position offers a fully remote working setup, allowing you to manage your workload effectively from home.
The ideal candidate will have excellent communication and negotiation skills, with a strong understanding of insurance policies and claims procedures. You should be adept at gathering information, investigating claims, assessing liability, and communicating decisions clearly and empathetically to customers. A keen eye for detail, strong organizational abilities, and the capacity to manage a caseload efficiently are essential. Experience in a similar role within the insurance industry is highly desirable, though comprehensive training will be provided.
Key responsibilities include:
The ideal candidate will have excellent communication and negotiation skills, with a strong understanding of insurance policies and claims procedures. You should be adept at gathering information, investigating claims, assessing liability, and communicating decisions clearly and empathetically to customers. A keen eye for detail, strong organizational abilities, and the capacity to manage a caseload efficiently are essential. Experience in a similar role within the insurance industry is highly desirable, though comprehensive training will be provided.
Key responsibilities include:
- Receiving and accurately recording new insurance claims.
- Investigating claims by gathering all necessary documentation, statements, and evidence.
- Assessing the validity and extent of claims in accordance with policy terms and conditions.
- Communicating effectively with policyholders, third parties, and other relevant stakeholders.
- Negotiating settlements within authority limits.
- Managing a portfolio of claims, ensuring timely progress and resolution.
- Identifying potential fraudulent claims and escalating them appropriately.
- Maintaining accurate and up-to-date records on the claims management system.
- Providing excellent customer service throughout the claims process.
- Staying informed about changes in legislation and industry best practices.
This advertiser has chosen not to accept applicants from your region.
3
Insurance Claims Assessor
ST1 2BE Staffordshire, West Midlands
£30000 Annually
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Posted 1 day ago
Job Viewed
Job Description
Our client, a reputable insurance provider in Stoke-on-Trent, Staffordshire, UK , is seeking a detail-oriented and analytical Insurance Claims Assessor to join their team. This hybrid role offers a balanced approach, combining essential in-office collaboration and administrative work with the flexibility of remote working days. The successful candidate will be responsible for evaluating insurance claims, determining coverage, and ensuring fair and efficient settlement. You will play a vital role in upholding the company's commitment to customer satisfaction and integrity.
Key Responsibilities:
Key Responsibilities:
- Receive, review, and investigate insurance claims submitted by policyholders.
- Determine coverage based on policy terms and conditions, conducting thorough research where necessary.
- Gather relevant documentation, including police reports, medical records, and repair estimates.
- Communicate effectively with claimants, policyholders, witnesses, and other relevant parties to obtain information and explain claim status.
- Assess the extent of damages or losses and calculate appropriate settlement amounts.
- Negotiate settlements with claimants or their representatives in accordance with company guidelines and legal requirements.
- Maintain accurate and up-to-date claim files, documenting all actions taken and decisions made.
- Identify potentially fraudulent claims and escalate them to the appropriate department for further investigation.
- Ensure compliance with all relevant insurance regulations and company policies.
- Provide excellent customer service throughout the claims process, offering support and guidance.
- Contribute to process improvements and operational efficiency within the claims department.
- Previous experience in insurance claims handling, assessment, or administration is essential.
- A strong understanding of insurance principles, policy types, and claims procedures.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Proficiency in using claims management software and standard office applications.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work independently and manage a caseload effectively, meeting deadlines.
- Strong ethical conduct and commitment to maintaining confidentiality.
- Relevant professional certifications (e.g., CII) are an advantage.
- Willingness to work a hybrid schedule, with a mix of in-office and remote workdays.
- Resilience and the ability to handle sensitive situations with empathy and professionalism.
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
DE1 2FW Derby, East Midlands
£35000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a meticulous and customer-focused Insurance Claims Adjuster to join their team in **Derby, Derbyshire, UK**. This role is vital in processing and settling insurance claims efficiently and fairly, ensuring client satisfaction and upholding company standards. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and managing claim files from initiation to closure. The ideal candidate will possess a strong understanding of insurance policies, legal regulations, and claims handling best practices. Excellent analytical skills are required to assess damages, liability, and policy terms. You will communicate effectively with policyholders, claimants, witnesses, and other relevant parties to gather information and explain claim procedures. Key responsibilities include conducting thorough claim investigations, inspecting damaged property (vehicles, homes, etc.), documenting findings, and preparing detailed claim reports. You will negotiate settlements within policy limits and company guidelines, while ensuring a high level of customer service throughout the claims process. Experience in a specific line of insurance (e.g., auto, property, liability) is beneficial. Professional certifications or qualifications in insurance claims adjusting are highly desirable. You must be adept at managing a caseload of claims, prioritizing tasks, and meeting deadlines. Strong interpersonal skills and the ability to handle sensitive situations with empathy and professionalism are crucial. This role requires a commitment to ethical conduct and adherence to regulatory requirements. The ability to work independently and as part of a team is essential. This is a hands-on role requiring fieldwork and client interaction. Continuous professional development and training are provided to keep up with industry changes and best practices. Join a reputable insurance provider committed to excellence in claims management.
Responsibilities:
Responsibilities:
- Investigate insurance claims thoroughly to determine liability and coverage.
- Inspect damaged property and vehicles to assess the extent of loss.
- Gather and analyze evidence, documentation, and statements.
- Interpret insurance policy terms and conditions.
- Negotiate fair settlements with policyholders and claimants.
- Manage claim files, ensuring accuracy and completeness.
- Communicate claim status and decisions clearly to all parties.
- Adhere to company policies, procedures, and regulatory requirements.
- Identify potential fraud and escalate as necessary.
- Maintain excellent customer service standards throughout the claims process.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Strong knowledge of insurance policies and claims handling procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Proficiency in documentation and report writing.
- Strong negotiation and communication skills.
- Ability to manage a caseload effectively and prioritize tasks.
- Customer-focused approach with strong interpersonal skills.
- Relevant insurance certifications (e.g., CII) are a plus.
- Full UK driving license and willingness to undertake fieldwork.
This advertiser has chosen not to accept applicants from your region.
5
Insurance Claims Assessor
AB10 1BL Aberdeen, Scotland
£30000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable firm within the Insurance sector, is seeking a diligent and analytical Insurance Claims Assessor to join their fully remote team. This role is critical in evaluating, processing, and settling insurance claims efficiently and accurately. You will be responsible for investigating claims, determining coverage based on policy terms, and negotiating settlements with claimants or their representatives. Your duties will include gathering evidence, reviewing documentation, liaising with loss adjusters and legal advisors, and making fair and informed decisions on claim validity. The ideal candidate will possess excellent analytical and critical thinking skills, with a strong understanding of insurance principles and practices. Previous experience in claims handling, particularly within a specific line of insurance (e.g., property, casualty, life), is highly desirable. You must have outstanding communication and interpersonal skills, enabling you to handle sensitive situations with empathy and professionalism. Proficiency in using claims management software and standard office applications is essential. As this is a fully remote position, you must be a self-motivated individual with strong organizational skills and the ability to manage your workload effectively and independently. You will be expected to adhere to regulatory requirements and company policies, ensuring a high standard of customer service and operational integrity.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Investigate and assess insurance claims in accordance with policy terms and conditions.
- Determine coverage eligibility and liability based on claim details and evidence.
- Gather and analyze relevant documentation, including police reports, medical records, and repair estimates.
- Communicate with policyholders, claimants, witnesses, and other parties involved in the claim.
- Negotiate fair and timely settlements with claimants or their legal representatives.
- Maintain accurate and detailed records of claim activities and decisions in the claims system.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Identify potential cases of fraud and escalate accordingly.
- Provide clear explanations of policy coverage and claim decisions to policyholders.
- Contribute to the continuous improvement of claims handling processes.
Qualifications:
- Bachelor's degree in Business, Finance, Law, or a related field is preferred.
- Proven experience in insurance claims handling or assessment.
- Strong understanding of insurance policies, procedures, and relevant legislation.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, negotiation, and interpersonal abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- High level of integrity and ethical conduct.
- Ability to work independently and manage time effectively in a remote setting.
This advertiser has chosen not to accept applicants from your region.
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6
Insurance Claims Adjuster
CV1 1GH Coventry, West Midlands
£32000 Annually
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Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a detail-oriented and empathetic Insurance Claims Adjuster to join their team in Coventry, West Midlands, UK . This role involves assessing insurance claims, determining coverage, and negotiating settlements to ensure fair and efficient resolution for policyholders. The position operates on a hybrid model, offering a blend of office-based work and remote flexibility.
Key Responsibilities:
Qualifications and Skills:
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
Key Responsibilities:
- Investigate insurance claims by gathering information from claimants, witnesses, and other relevant parties.
- Review policy documents to determine coverage and assess liability.
- Conduct site visits and inspections to evaluate damages and loss extent, when necessary.
- Negotiate claim settlements with policyholders or their representatives in a fair and timely manner.
- Prepare detailed reports documenting claim findings, assessments, and settlement recommendations.
- Maintain accurate and organised claim files, ensuring all documentation is up-to-date.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Liaise with legal counsel, repair services, and other third parties as required.
- Provide excellent customer service to policyholders throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
Qualifications and Skills:
- Proven experience as an Insurance Claims Adjuster or in a similar role within the insurance industry.
- Strong understanding of insurance policies, claims handling procedures, and relevant regulations.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Ability to manage a caseload effectively and prioritise tasks.
- Proficiency in relevant claims management software and Microsoft Office Suite.
- Empathy and a customer-focused approach.
- Ability to work independently and as part of a team.
- A valid UK driving licence and willingness to travel locally for inspections.
- Relevant professional qualifications (e.g., CII) are advantageous.
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
This advertiser has chosen not to accept applicants from your region.
7
Insurance Claims Adjuster
DE1 2GN Derby, East Midlands
£30000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is looking for a meticulous and dedicated Insurance Claims Adjuster to join their team in Derby, Derbyshire, UK . This role is responsible for investigating, evaluating, and settling insurance claims in a fair, efficient, and timely manner. The ideal candidate will possess excellent analytical skills, strong attention to detail, and a thorough understanding of insurance policies and claims procedures. You will liaunt with policyholders, witnesses, and other relevant parties to gather information, assess damages, and determine liability. This position plays a vital role in ensuring customer satisfaction and upholding the company's commitment to integrity and service excellence in the Derby, Derbyshire, UK region.
Key responsibilities will include:
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
Key responsibilities will include:
- Investigating assigned insurance claims thoroughly to determine coverage, liability, and damages.
- Interviewing policyholders, claimants, witnesses, and other parties involved in the claim.
- Inspecting damaged property and assessing the extent of losses, potentially coordinating with external experts.
- Reviewing policy documents and relevant legal statutes to ensure claims are handled in accordance with policy terms and regulations.
- Negotiating settlements with claimants and their representatives in a fair and objective manner.
- Authorizing payments and processing claim settlements accurately and promptly.
- Maintaining detailed and organized claim files, documenting all activities and communications.
- Communicating effectively with policyholders, providing clear explanations of the claims process and decisions.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Staying updated on industry best practices, regulatory changes, and company procedures.
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
This advertiser has chosen not to accept applicants from your region.
8
Insurance Claims Assessor
PL1 1DT Plymouth, South West
£40000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
A well-established and reputable insurance company is seeking a dedicated and detail-oriented Insurance Claims Assessor to join their fully remote team. In this crucial role, you will be responsible for evaluating insurance claims, determining coverage based on policy terms, and authorising settlements. You will conduct thorough investigations, gather necessary documentation, and communicate effectively with policyholders, witnesses, and legal representatives to ensure fair and timely claim resolution. The ideal candidate will possess excellent analytical skills, a strong understanding of insurance principles, and a commitment to providing exceptional customer service. This position offers the flexibility of working from home while making a significant contribution to the company's claims department.
Key Responsibilities:
Key Responsibilities:
- Review and investigate insurance claims promptly and efficiently, adhering to company policies and regulatory requirements.
- Determine coverage eligibility based on policy terms, conditions, and exclusions.
- Gather and analyse all relevant documentation, including claim forms, police reports, medical records, and repair estimates.
- Conduct interviews with policyholders, witnesses, and other relevant parties to obtain necessary information.
- Communicate clearly and empathetically with policyholders throughout the claims process, explaining coverage decisions and next steps.
- Negotiate claim settlements within established authority limits, ensuring fairness and accuracy.
- Authorise claim payments and manage reserves accordingly.
- Identify potential fraudulent claims and escalate them for further investigation.
- Maintain accurate and detailed records of all claims activities in the claims management system.
- Collaborate with internal departments, such as legal and underwriting, as needed.
- Stay updated on insurance laws, regulations, and industry best practices.
- Provide excellent customer service and strive to resolve claims efficiently and effectively.
- Proven experience as a Claims Assessor or in a similar claims handling role within the insurance industry.
- Strong understanding of insurance policies, contract law, and claims processes.
- Excellent analytical, investigative, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal skills.
- High level of integrity and attention to detail.
- Proficiency in claims management software and MS Office Suite.
- Ability to work independently and manage workload effectively in a remote environment.
- Relevant professional certifications (e.g., Cert CII) are an advantage.
- A proactive and customer-focused approach to claim handling.
- Based in the UK and able to work from a fully remote setup, ideally with proximity to the Plymouth region for occasional team meetings if required.
This advertiser has chosen not to accept applicants from your region.
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