Supplier relationship management coordinator - Permanent

London, London Jisc

Posted 1 day ago

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Job Description

Supplier relationship management coordinator- PermanentnSalary: From £27,000 per annum (negotiable based on experience) + comprehensive benefits packagenJisc grade: PRS2 (internal use only)nHours: 35 hours per weeknReports into: Senior supplier relationship managernWorking style: Hybrid: A blend of working from your hub office (Milton Park) and home working. While office attendance is adaptable, we expect team members to attend the office on average 4 days per month, and these days will be at Milton Park or, on occasion, another hub office. Meeting in person is something we value so you will be expected to travel on occasion to other hub offices. Our hubs are based in London, Bristol, Manchester and Oxfordshire-Milton Park, and monthly team meetings will usually take place at Milton Park.

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we arenworking to build a better digital future for education and research.

Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.

The role:nThe Procurement & Supplier Management Team are part of the Finance and Procurement Directorate.

Join Jisc’s dynamic Procurement & Supplier Management team, where we oversee all purchases over £5K, ensuring value for money, quality, and compliance with UK Public Contract Regulations. Our Supplier Management function handles strategic contracts and key supplier relationships, offering expert support across Jisc. The Operations team drives continuous improvement by managing non-core activities and supporting the wider function.

You'll support senior colleagues in managing Jisc’s high-risk and strategic suppliers, helping oversee complex contracts and ensuring smooth service delivery. Acting as a key point of contact, you'll help maintain strong supplier relationships and drive value for money for Jisc and its members.

What you’ll be doing:n• Support all colleagues with queries relating to assigned suppliers, contracts and projects.n• Take the lead on supplier relationship management on framework suppliers and lower value/risk critical suppliers within Jisc.n• Manage a portfolio of service review meetings, ensuring all appropriate paperwork is collated and distributed prior to the meetings and producing accurate and timely minutes and action reports after the meetings.n• Develop effective working relationships with internal and external stakeholders to ensure supplier management is delivered effectively.n• Ensuring contract records are accurate across all company systems.n• Support in the development of training materials and delivery of training to Jisc staff.

What we are looking for:n• Demonstrable experience of working in a business environment.n• Experience of using Microsoft software (Outlook, Word, Excel, PowerPoint etc.)n• Excellent interpersonal and communication skills, both verbal and written.n• Ability to prioritise and work in a well organised manner with minimum supervision.n• Effective problem-solving skills.

Don’t meet every single requirement?nWe know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles!

Why work for us?nAt Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.

Our Guiding Principles:nJisc’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.

Discover the amazing benefits we provide! Here’s what you can look forward to:n• Flexible work pattern, which can adapt to suit your schedules and personal commitmentsn• 31 days annual leave (plus bank holidays) that includes three closure days over Christmasn• Buy up to an additional 5 days leave during the flexible benefits windown• Generous flexible pension schemesn• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and supportn• A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your developmentn• Allocated allowance of up to £250 to equip your home officen• Financial well- ing support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your moneyn• A wide range of discounts and cashback from retailers and big-name high-street storesn• Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaksn• Support your volunteering with up to 3 days volunteer leave

Equity, diversity and inclusion:nJisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process:nPlease let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality.

If you are currently a Jisc employee, please apply through your Dayforce Employee profile.

We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn.

Sponsorship:nJisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.

No agencies please.n
This advertiser has chosen not to accept applicants from your region.

IT Manager - Supplier & Service Management - Hybrid

Greater London, London £40000 - £60000 Annually RecruitmentRevolution.com

Posted 10 days ago

Job Viewed

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Job Description

permanent

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment?

We’re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that’s committed to building better lives and stronger communities.

If you're commercially sharp, people-focused, and ready to make a meaningful impact, we’d love to hear from you.

The Role at a Glance:

IT Manager
West London - Onsite 4 days a week
£40,000 - £0,000 DOE. Plus up to 10% annual bonus
Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development.

Your Skills:  1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher.

Who we are:

We’re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors.

Key Responsibilities:

•   Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews
•   Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics
•   Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance
•   Control £700k IT OPEX budget; t ck costs and manage asset register
•   Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits
•   Communicate clearly with execs; use NPS/CSAT to improve supplier service

What You’ll Bring to the Team:

•   Managed multi-supplier, outsourced IT & telecoms contracts end-to-end
•   Understanding Microsoft Cloud environment
•   Run IT Teams across Microsoft stack
•   Led RFPs, contract negotiations, and vendor performance reviews
•   Tracked SLAs and supported supplier-led change projects
•   Familiar with ISO 27001, GDPR, and risk reporting
•   Clear communicator with execs, users, and vendors
•   Data-driven; focused on cost, service, and risk improvement

Certifications & Education:

•   ITIL v4 Managing Professional | PRINCE2 Practitioner | Agile PM
•   CIPS Level 4 (Commercial & Contract Management)
•   Degree in IT, Info Systems, or Business Management

Why Join Us?

We value our employees and offer a range of benefits to support your well-being and professional growth:

•   Generous Annual Leave – 25 days of holiday per year (pro-rated in the first year).
•   Performance Linked Annual Bonus.
•   Pension Scheme – 5% matched Auto-enrolment with People’s Pension after 3 months.
•   Training & Development – We invest in our people, offering job-specific training and career development opportunities.

Join us and be part of a team that values growth, support, and career progression!

Application notice. We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

This advertiser has chosen not to accept applicants from your region.

IT Manager - Supplier & Service Management - Hybrid

Greater London, London RecruitmentRevolution.com

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment?

We’re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that’s committed to building better lives and stronger communities.

If you're commercially sharp, people-focused, and ready to make a meaningful impact, we’d love to hear from you.

The Role at a Glance:

IT Manager
West London - Onsite 4 days a week
£40,000 - £0,000 DOE. Plus up to 10% annual bonus
Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development.

Your Skills:  1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher.

Who we are:

We’re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors.

Key Responsibilities:

•   Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews
•   Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics
•   Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance
•   Control £700k IT OPEX budget; t ck costs and manage asset register
•   Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits
•   Communicate clearly with execs; use NPS/CSAT to improve supplier service

What You’ll Bring to the Team:

•   Managed multi-supplier, outsourced IT & telecoms contracts end-to-end
•   Understanding Microsoft Cloud environment
•   Run IT Teams across Microsoft stack
•   Led RFPs, contract negotiations, and vendor performance reviews
•   Tracked SLAs and supported supplier-led change projects
•   Familiar with ISO 27001, GDPR, and risk reporting
•   Clear communicator with execs, users, and vendors
•   Data-driven; focused on cost, service, and risk improvement

Certifications & Education:

•   ITIL v4 Managing Professional | PRINCE2 Practitioner | Agile PM
•   CIPS Level 4 (Commercial & Contract Management)
•   Degree in IT, Info Systems, or Business Management

Why Join Us?

We value our employees and offer a range of benefits to support your well-being and professional growth:

•   Generous Annual Leave – 25 days of holiday per year (pro-rated in the first year).
•   Performance Linked Annual Bonus.
•   Pension Scheme – 5% matched Auto-enrolment with People’s Pension after 3 months.
•   Training & Development – We invest in our people, offering job-specific training and career development opportunities.

Join us and be part of a team that values growth, support, and career progression!

Application notice. We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

This advertiser has chosen not to accept applicants from your region.
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