45 Venue Staff jobs in the United Kingdom

Venue / Events Manager Role

Location: Northampton
Pay: 37,000 - 40,000 per annum - Pro rated to begin on a term basis
Hours: 37 hours per week (Monday to Friday, 8:00 AM - 4:00 PM)
Contract: Temporary with the potential to go permanent
Start Date: Early October

We're looking for a versatile and experienced Venue Manager to provide crucial temporary cover for a busy and dynamic venue. This is a "jack-of-all-trades" role that requires a dynamic leader to hit the ground running.

Key Responsibilities:

• Venue Operations & Management: Oversee the day-to-day running of the Bar/Caf. This includes ensuring the venue is set up for events, maintaining cleanliness, and making sure everything runs smoothly and efficiently.
• Team Leadership & Route Management: Lead, manage, and motivate the bar and caf staff. You'll be responsible for setting rotas, overseeing team performance, and providing on-the-spot training.
• Events Coordination: Handle all aspects of event management. This involves preparing the venue and team for events and ensuring that the needs of both the event and your customers are met.
• Stock & Inventory: Take charge of stock control and ordering. You'll need to be capable of managing inventory and placing orders to ensure the bar and caf are always well-stocked.
• Customer Service: Maintain high standards of customer service, ensuring all patrons have a positive experience.

We need someone with proven experience in venue management or events, excellent customer service, and strong leadership skills. If you're available for an immediate start in early October and are looking for a role that could become permanent, we want to hear from you.

What you need to do now


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• Oversee and manage all day-to-day operational activities within the venue, ensuring smooth execution of all events.
• Develop and implement comprehensive operational plans, staffing schedules, and contingency measures for all types of events.
• Ensure strict adherence to all health, safety, security, and licensing regulations, maintaining a safe environment for staff, performers, and attendees.
• Manage and develop a team of operational staff, including front-of-house, security, technical support, and facilities teams.
• Liaise effectively with event promoters, artists' management, sports teams, and other stakeholders to ensure their operational needs are met.
• Manage relationships with third-party suppliers and contractors (e.g., catering, cleaning, security providers).
• Develop and manage operational budgets, controlling costs and optimizing resource allocation.
• Implement and monitor customer service standards to ensure a positive and memorable experience for all visitors.
• Conduct post-event reviews to identify areas for improvement and implement necessary changes.
• Oversee venue maintenance, facilities management, and asset upkeep.
• Ensure compliance with all company policies and procedures.

• A Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field is preferred.
• A minimum of 5 years of progressive experience in venue operations management, preferably within large-scale entertainment or sports venues.
• Proven track record of successfully managing complex event operations from planning through execution.
• In-depth knowledge of health and safety legislation, risk assessment, and emergency procedures relevant to public venues.
• Strong leadership, team management, and motivational skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Proficiency in budgeting and financial management.
• Ability to work under pressure and make sound decisions in dynamic situations.
• Experience with security management and crowd control protocols.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.

• Oversee all aspects of daily venue operations, including event setup, execution, and breakdown.
• Ensure the venue is safe, clean, and well-maintained at all times.
• Implement and enforce health, safety, and security protocols.
• Manage and lead a team of operational staff, including scheduling and performance management.
• Coordinate with external vendors and service providers (e.g., catering, AV, cleaning).
• Develop and manage operational budgets, controlling costs effectively.
• Conduct regular inspections of the venue and identify areas for improvement.
• Act as a key point of contact for clients during events, ensuring their needs are met.
• Manage ticketing, access control, and crowd management during events.
• Ensure compliance with all relevant licensing and regulatory requirements.

• Bachelor's degree in Hospitality Management, Business Administration, Event Management, or a related field.
• Minimum of 5 years of experience in venue management, event operations, or a similar role.
• Proven experience in managing large-scale events or public venues.
• Strong understanding of health, safety, and security regulations in a public venue setting.
• Excellent leadership, team management, and communication skills.
• Proficiency in budgeting and financial management.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Strong problem-solving and decision-making abilities.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as dictated by the event schedule.

Venue Manager - Wythenshawe

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Wythenshawe.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£33,930 Basic + Bonus + Package

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

Venue Manager - Livingston

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Livingston.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£32,197 Basic + Bonus & Package + Benefits

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

Town Manager - Wrexham

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Town Manager for their 2 sites in Wrexham.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£30,098 Basic + Bonus & Package + Benefits

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

• Oversee all aspects of daily venue operations, including event set-up, execution, and post-event breakdown.
• Manage and lead a team of operational staff, including supervisors, ushers, security personnel, and facilities maintenance crew.
• Develop and implement operational plans and procedures to ensure the safety, security, and satisfaction of all attendees and staff.
• Coordinate with event organizers, promoters, and external contractors to meet their operational requirements.
• Ensure compliance with all health, safety, licensing, and regulatory requirements.
• Manage the venue's facilities, including maintenance, cleaning, and repair schedules.
• Develop and manage operational budgets, controlling costs effectively.
• Oversee inventory management for operational supplies and equipment.
• Respond to and manage any operational incidents or emergencies promptly and effectively.
• Conduct regular inspections of the venue to ensure high standards of presentation and functionality.
• Contribute to strategic planning and continuous improvement initiatives for venue operations.
• Liaise with various departments, including marketing, sales, and finance, to ensure seamless operations.

• Proven experience in operations management, venue management, event management, or a related field within the leisure or sports industry.
• Strong leadership and team management skills, with the ability to motivate and direct staff.
• Excellent understanding of health, safety, and security protocols relevant to public venues.
• Experience in budget management and financial control.
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Excellent problem-solving and decision-making skills.
• Effective communication and interpersonal skills, with the ability to liaise with diverse stakeholders.
• Proficiency in relevant software, such as scheduling and resource management tools.
• Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by the event schedule.
• A relevant qualification in Hospitality Management, Sports Management, or Business Administration is advantageous.

• Oversee all aspects of daily venue operations.
• Manage and motivate a team of up to 50 staff members.
• Ensure compliance with health, safety, and licensing standards.
• Develop and manage operational budgets and financial targets.
• Drive customer satisfaction and resolve guest issues promptly.
• Implement marketing and promotional strategies.
• Oversee facility maintenance and equipment upkeep.
• Manage booking systems and event coordination.
• Foster a positive and high-performance team culture.

• Minimum of 4 years of experience in venue management, sports management, or a senior operational role in hospitality.
• Proven experience in staff management and team leadership.
• Strong understanding of health and safety regulations.
• Demonstrated financial acumen and budget management skills.
• Excellent customer service and conflict resolution abilities.
• Ability to work flexible hours, including weekends and evenings.
• Relevant qualifications in sports management, business, or hospitality are a plus.