1,686 Victim Advocacy jobs in the United Kingdom

Verbal and written information sharing, within the Team or the wider Multi Disciplinary Team, which may include other community based mental health teams and inpatient services. Ability to communicate clearly and effectively over the telephone within the boundaries of confidentiality. Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with the Livewell policies, including the Data Protection Act and the Confidentiality Policy.

The post holder demonstrates a positive attitude to mental health attending to patients with respect and courtesy. The post holder will ensure that professional boundaries are always adhered to. Collaborating in completion of personalised care framework documentation under supervision of a qualified staff ensuring all entries are countersigned in accordance with the Record Keeping Policy Has confidence to communicate with people who are experiencing mental health difficulties when English is not their first language. Liaise with MDT members and other agencies at the request of qualified staff.

Attend meetings and be confident to discuss patient care with other Professionals Assisting patients in various social and therapeutic activities delegated by the qualified staff as care planned in agreement with the key worker. Collaboratively plan, assess, contribute to the development and delivery of the recovery programme Co facilitate recovery focused groups with peer navigators, volunteers and other Professionals. The post holder will participate in updating their practice; knowledge and skills within their sphere of practice, under the guidance of qualified staff, including mandatory training and Mental Health essential training e.g. Mental Health Act and PCF Experience dealing with a variety of mental health problems in various settings both in the community and in hospital with support and supervision from qualified staff.

To be aware of and adhere to policy and legislation relating to Mental Health and able to access the information both in writing and electronically. An awareness of Mental Health service delivery. Adhere to the lone worker policy. Be aware of standards required by mandatory bodies such as CQC.

Job Summary

We are seeking a compassionate and dedicated Community Support Worker to join our going team. The Community Support Worker will play a vital role in enhancing the quality of life for clients in their own home proving holistic services.

Responsibilities

• Assist clients with personal care tasks, including bathing, dressing, and grooming.
• Provide support with daily living activities such as meal preparation, medication administration, and light housekeeping.
• Offer companionship and engage clients in social activities to promote mental and emotional well-being.
• Implement behaviour management techniques as needed to support clients with specific challenges.
• Maintain accurate records of client care and report any changes in health or behaviour to the appropriate personnel.
• Ensure a safe environment by adhering to health and safety protocols.
• Assist clients with mobility needs, including heavy lifting when required.
• Drive clients to appointments or social outings as necessary.

Skills

• Experience in community services, nursing home settings, or similar environments is highly desirable.
• Knowledge of frailty, dementia care and elderly is essential.
• Strong caregiving skills with a focus on patient care and compassion.
• Ability to perform first aid and respond effectively in emergency situations.
• Proficient in meal preparation tailored to dietary needs.
• Excellent communication skills for interacting with clients and their families.
• A valid driving licence is essential for visiting clients.

Job Types: Full-time, Part-time

Pay: From £13.00 per hour

Expected hours: No less than 15 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person

• Provide personalised support to clients in their own homes and within the community.
• Assist clients with daily living tasks, including personal care, meal preparation, and household chores.
• Support clients in accessing community services, appointments, and social activities.
• Encourage client independence and promote their well-being and dignity.
• Communicate effectively with clients, their families, and other support agencies.
• Maintain accurate and confidential records of care provided.
• Identify and report any concerns regarding client safety or well-being.
• Develop and maintain positive and trusting relationships with clients.
• Assist with medication management as per care plans and company policy.
• Promote social inclusion and reduce isolation for clients.
• Adhere to all health and safety guidelines and organisational policies.
• Participate in regular supervisions and team meetings.

• Previous experience in a care or support role is desirable but not essential, as full training will be provided.
• A genuine passion for helping others and a caring, empathetic nature.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Reliability, punctuality, and a strong sense of responsibility.
• Willingness to undertake training and development opportunities.
• Basic IT skills for record-keeping.
• A driving licence and access to a vehicle may be required for some roles.
• Understanding of confidentiality and safeguarding principles.
• Resilience and the ability to handle challenging situations calmly and professionally.

• Provide direct support to individuals in their own homes and within the community, assisting with personal care, medication management, meal preparation, and household tasks.
• Offer emotional support and companionship to clients, building trusting relationships.
• Encourage and support clients to participate in social, recreational, and educational activities.
• Assist clients in developing and achieving personal goals as outlined in their care plans.
• Liaise with families, carers, healthcare professionals, and other agencies to ensure a coordinated approach to care.
• Maintain accurate and confidential records of care provided, observations, and any significant events.
• Promote independence and choice for clients, respecting their dignity and privacy at all times.
• Report any concerns or changes in a client's condition to the appropriate supervisor or manager immediately.
• Adhere to all company policies, procedures, and relevant legislation.
• Participate in regular supervision and training sessions to enhance professional development.
• Support clients in accessing community resources and services.
• Ensure a safe and supportive environment for all clients.

• Previous experience in a care or support role is highly desirable, though not always essential if you demonstrate the right attributes.
• Excellent interpersonal and communication skills, with the ability to connect with people from diverse backgrounds.
• A patient, empathetic, and non-judgmental approach.
• Reliability, punctuality, and a strong sense of responsibility.
• Ability to work independently and as part of a team.
• Basic understanding of health and safety principles.
• Willingness to undertake relevant training and qualifications (e.g., SVQ Level 2/3 in Health and Social Care).
• Full UK driving license and access to a vehicle may be required for some roles.
• Knowledge of local services and resources in **Glasgow** is an advantage.
• Commitment to upholding the highest standards of care and ethical practice.

• Lead, manage, and motivate a team of community support workers, ensuring high-quality service delivery.
• Oversee the day-to-day operations of community support programs, including case management and client engagement.
• Develop and implement individualized support plans for clients, ensuring their needs are met comprehensively.
• Monitor and evaluate the effectiveness of support services, implementing improvements as necessary.
• Build and maintain strong relationships with local authorities, healthcare providers, and other community organizations.
• Ensure compliance with all relevant legislation, policies, and procedures in social care.
• Conduct regular supervision and performance reviews for team members.
• Manage budgets and resources effectively to ensure sustainable service provision.
• Handle complex client cases and provide direct support when required.
• Organize and facilitate training sessions for staff to enhance their skills and knowledge.
• Promote a culture of safeguarding and ensure all staff adhere to safeguarding policies.
• Contribute to fundraising efforts and grant applications.
• Represent the organization at community events and meetings.
• Maintain accurate client records and prepare reports for senior management and external stakeholders.

• NVQ Level 5 in Health and Social Care or equivalent qualification.
• Minimum of 5 years of experience in a social care or community support setting, with at least 2 years in a supervisory or management role.
• Proven experience in managing and leading a team.
• In-depth knowledge of safeguarding vulnerable adults and children.
• Excellent understanding of relevant legislation and best practices in social care.
• Strong case management and assessment skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Proficiency in using case management software and Microsoft Office Suite.
• Ability to work effectively under pressure and manage competing priorities.
• A valid driving license and access to a vehicle may be required for occasional travel within the community.
• A passion for social justice and a commitment to supporting vulnerable individuals.
• Experience in developing and delivering training programs is a plus.

• Lead and manage a team of community support professionals.
• Develop and implement strategic plans for community outreach programmes.
• Oversee the day-to-day operations of support services.
• Manage programme budgets and resources effectively.
• Monitor and evaluate the impact and effectiveness of community initiatives.
• Build and maintain strong relationships with clients, families, and community partners.
• Ensure compliance with all relevant regulations and quality standards.
• Identify emerging community needs and develop appropriate responses.
• Organise and facilitate community events and workshops.
• Contribute to service development and continuous improvement.

• Bachelor's degree in Social Work, Community Development, Public Health, or a related field.
• Minimum of 5 years of experience in community services or social care management.
• Proven experience in team leadership and staff supervision.
• Strong understanding of community needs assessment and programme development.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated ability to manage budgets and resources.
• Experience in stakeholder engagement and partnership building.
• Proficiency in relevant software and data management systems.
• Knowledge of safeguarding procedures and relevant legislation.

• Provide practical and emotional support to clients in their homes and community.
• Conduct regular assessments of client needs and review support plans.
• Help clients access essential services, such as healthcare, housing, and benefits.
• Promote independence and empower clients to manage their own lives.
• Liaise with families, carers, and other professionals involved in a client's care.
• Organise and facilitate group activities and social events.
• Maintain accurate and confidential client records.
• Respond to emergencies and crises in a calm and effective manner.
• Advocate on behalf of clients to ensure their needs are met.
• Possess excellent communication and active listening skills.