1317 Waiter Waitress jobs in Nottingham

Join Our Team: Customer Service Advisor

Position: Frontline Customer Service Advisor

Start Date: Monday 13th October 2025

Location: East Midlands Airport (DE74 2TR), Castle Donington

Salary: 14.73 p/h (Overtime 22.10p/h after 37.5 hours) + MONTHLY INCENTIVES !

Shift Patterns : Monday-Friday, rotating between 08:00-20:00

Hybrid Working - 2 weeks at home out of every 4 (performance-dependent)

Apply Now !

Why Choose Job&Talent:

• Career growth opportunities
• Comprehensive benefits
• Professional stability

Benefits:

• 4 weeks onsite training, (09:00 - 17:00, Mon - Fri)

• 30 Holidays
• Weekly Pay, Pension Scheme, Mortgage References
• TEMP to PERM Opportunities
• Monthly INCENTIVES !

Requirements:

As this role is based at an international airport, In order to comply with CAA and DfT regulation, you must be willing to undergo a background check. This will include referencing your last 5 year's work history and applying for a criminal record check. (We take care of this for you free of charge!)

• Residence in the UK for at least 5 years
• A clean DBS check
• Experience in Customer Service - ideally in a call centre environment
• Great communication skills (written and verbal)
• Ability to work towards deadlines
• Comfortable using MS Word & Excel
• Ability to work independently and part of a team

Responsibilities:

• Be the first point of contact for customers by phone, email and internal systems
• Support customers with enquiries, track deliveries, and provide accurate product/service information
• Promote the brand and highlight upgrades or cross-sell opportunities
• Solve queries quickly, aiming for first-time resolution"
• Handle objections professionally and maintain customer confidence.

About Us:

• Job&Talent is recruiting for Customer Service Advisor to join a leading distribution and delivery company in the Castle Donington Area, known for being the world's leading logistics company.

How to Apply:

Click 'Apply Now,' and our team will contact you shortly.

An excellent opportunity for Customer Service Advisor roles in Castle Donington . Join Job&Talent for a journey of growth and success!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Fantastic Opportunity Available!

A global leader in the vitamins, minerals and supplements are currently looking for experienced Customer service Admin to join for Maternity Cover.

They are looking for an individual to carry out daily Admin Tasks, disciplined, effective and efficient manner, in line with company policies, the GMP and specific requirements defined by the Management Team. This is a temporary ongoing role.

Rate of Pay

13.94 per hour

Hours of work

Monday to Friday 08:30-16:30

Benefits:

• Central Swadlincote location
• Clean & Warm Working environment
• Access to Rewards which provides online and store discounts with a range of retailers
• Free onsite parking

Duties include

- To work with internal departments and the customer to ensure excellent levels of customer service (on time in full)

- To monitor and compile data on customer orders and provide updates to the customer and internal areas within the business with regard to shortages, order confirmation, production status and delivery status

- Monitor order progress and compile and maintain customer order status information, stock reports from internal and external sites

- To work with internal personnel and the customer to ensure accurate invoicing at all times (first time match rate)

- To receive and deal with customer enquiries, and to ensure responses are made within agreed timeframes

- To provide support to import, export and data management areas

- Maintaining customer service level trackers

- Liasing with relevant departments to ensure products are released and available within appropriate timescales

- In addition to duties and responsibilities listed above, the jobholder may be required to perform other appropriate duties and/or tasks as assigned by a member of their management team as and when required

Skills required

- OTIF

- Effective internal and external communication

- Qualitative feedback from customers, NAMs and colleagues

- Excellent customer service

- Accuracy and timeliness of all documentation - internally and externally

We are currently recruiting multiple Customer Service Agents to join a large, fast-paced organisation that offers meaningful progression and a supportive, team-focused environment. This is an exciting opportunity to develop your career in a customer-focused role where full training will be provided and the opportunity to become permanent.

To be considered for the role, you’ll require the following essentials:

• A passion for delivering excellent customer service
• Strong interpersonal and communication skills
• Ability to work independently as well as part of a team
• Confidence in using Microsoft applications and web-based platforms
• Flexibility to learn new skills and adapt to business requirements
• A positive, approachable, and motivated attitude

Within this position, you’ll also be:

• Deliver a professional and friendly service to customers via telephone and email, live chat and What’s app
• Ensure all queries are handled in line with company policies and procedures
• Book engineer visits web-based systems
• Follow all set processes and achieve performance targets
• Offer value-added products and solutions to meet customer requirements
• Work collaboratively with colleagues to ensure a seamless customer experience

What’s in it for you:

• Salary: £12.93per hour + bonus
• Hours: 39.5 per week, Shifts between 8am and 6pm Monday to Friday predominantly, 1 in 3 Saturdays, 1 in 6 Sundays (rota-based)
• Full training provided and opportunity to become a permanent member of staff

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Business in relation to this vacancy.

See our website for more details and jobs available - (url removed)

(phone number removed)

We’re recruiting for an experienced Customer Service Representative for a luxury clothing brand and manufacturer. As Customer Service Representative your role is essential in providing an excellent shopping and service experience to all customers.

Working within the CS Team, you will ensure accurate, on time and safe delivery of orders, as well as driving sales and answering customer enquiries via phone, email and live chat.

Hours of work are based on a shift rotation and include 7-day schedule  (weekends and Bank Holidays).

Customer Service Representative  – The Job Outline

• Providing excellent customer service is a pivotal part of this role. A large proportion of the role is email based which will require the customer service representative to deliver a high level accurate full response. You will communicate with customers via the phone, email and live chat.
li>Work with the warehouse and carriers to ensure that the customer has the best delivery experience. Liaise with couriers to locate lost or missing parcels.  li>Aid with the supervising and maintaining of the customers online shopping journey, ensuring imagery, descriptions, FAQ’s and content are correct.  Look to where at all possible establishing long-term relationships with key customers based on data about their preferences, behaviours and purchases.
• Fraud checking and processing all orders that come through the website.
• Process returns and refunds in a timely manner.
• Confidently liaising with members of the team from other departments, including merchandising, marketing, production and store retail staff 

Customer Service Representative – The Person Specification

Proven track record of working effectively and efficiently within a customer service environment.  li>Experience with an online luxury retailer would be beneficial.  li>Good administration and numerical skills.  li>Excellent IT skills, including Outlook and Microsoft.  li>Experience with using Freshdesk and Shopify would be beneficial.  li>Passionate about your work with a ‘can-do’ attitude. 
• xcellent verbal and written communication skills. 
li>High level of attention to detail
• Well organised, systematic and logical. 
li>Highly motivated with a disciplined approach to problem solving.

Applicants must have full Right to Work in UK as sponsorship cannot be offered.

Customer service Advisor

12.48 P/H

37 hours per week

6 Months contract with possibility of extension.

Shift Patterns Between 08:00- 18:00 Monday - Friday

Hybrid - 1 day in the office each week, once 2 weeks training is completed in the office.

Office Location - 2 Burton St Nottingham NG1 4BX. Trinity House - parking at Trinity Square (2-minute walk) - Buses available (3-minute walk) based in the town centre

Overview of the role

• Will be responsible for supporting the successful operational delivery of Great British instillation scheme, ECO 4 and other able to pay options to support our customers in improving the energy efficiency rating of their home.
• Delivering First Class Energy Efficiency advice working towards an NVQ in EE advice
• Owning and managing complaints on the back of front-line advisor interactions
• Identifying trends and route cause issues as well as training gaps within the advisors first call interactions
• Delivering excellent customer service, accurate data capture and reporting on your schemes, working closely with your Team Manager and Wider scheme leads.
• Managing customer data using Excel and MS Dynamics to support the day to day tracking of residents throughout different stages in their journey.
• Having direct customer communication and managing expectations, contacting customers to explain any changes to the project process or customer journey. Updating your customer regularly on the progress of their complaint
• Being adaptable to take on ad-hoc requests from your team and Team Manager to support changing project needs.
• Working with contractors and customers to ensure all compliant documentation is recorded in the application. Including capturing income and benefit information direct form the customer
• Representing the team by building strong, effective, and productive relationships across wider business and external stakeholders, including Local Council Authorities.
• Problem Solving, being proactive and taking initiative to find solutions and share best practice across the wider team.

Experience and Qualifications

• Excellent organisation skills and the ability to prioritise.
• Have experience in managing customer complaints via email and telephony end to end.
• Good numeracy, literacy and IT skills (inc. Excel)
• Great verbal and written communication skills
• Have a strong desire to "do the right thing" be able to show empathy and patience for your customers through brilliant conversations.
• Able to manage the demands of multiple stakeholders, internal and external, delivering to agreed deadlines
• Great attention to detail when checking/inputting documentation and data
• Adaptable to change and can take on new ideas and challenges
• Able to operate in a professional manner when representing E.ON to stakeholders
• Experience with Microsoft Teams and MS Dynamics desirable
• PC skills

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Role:Customer Service Administrator
Salary: Negotiable
Location: Mansfield

TurnerFox Recruitment are seeking a Customer Service Administrator to join a busy, supportive, and friendly team. This role is ideal for someone who enjoys delivering outstanding service, thrives in a fast-paced environment, and is confident handling multiple projects at once.

Key Responsibilities for The Customer Service Administrator

• Take briefs from different business areas relating to projects and campaigns
• Build and maintain strong working relationships with third-party suppliers
• Use CRM systems and internal processes to manage workflow efficiently
• Liaise with internal departments to ensure projects are delivered on time
• Problem-solve and troubleshoot issues as they arise
• Confidently use Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Consistently deliver excellent customer service

What We're Looking For

• Previous experience using Microsoft Office, especially Excel
• Strong customer service and relationship-building skills
• Excellent administration skills with great attention to detail
• Ability to remain calm under pressure and manage multiple projects/workloads
• A positive, proactive, and professional approach

What's on Offer

• Excellent company benefits
• Opportunities to progress and develop within the business
• A supportive and collaborative team culture

Interested? Send your CV or call TurnerFox Recruitment for more details

Customer Service Advisor
Location: Belper
Hours: 39.5 hours per week
Pay: approx. 12.94 p/h
Monday to Friday between 8am and 6pm
One weekend shift on a rotational basis:
Saturday 8am-3pm/Sunday 8am-12pm
Start Date: Monday, 22nd September
Training: 4 weeks (fully paid)
Contract: Temp to Perm

About the Role

We are recruiting for Customer Service Advisors to join a leading manufacturer of heating and hot water solutions, including domestic boilers. Based in Belper, this role offers the chance to be part of a supportive and customer-focused team, helping customers with their boiler cover and product enquiries.

You'll be handling a high volume of inbound calls, supporting both insurance customers and the sales side of the business. This is a great opportunity for someone with a background in customer service or sales who enjoys working in a fast-paced environment and making a real difference to customers.

Key Responsibilities

* Handle approximately 60 inbound calls per day from customers regarding boiler cover, product support, and general enquiries.
* Provide exceptional customer service, ensuring all interactions are professional, empathetic, and solution focused.
* Support customers with insurance cover management, renewals, and troubleshooting.
* Assist with sales-related enquiries - no cold calling involved.
* Maintain accurate records and update customer accounts.
* Collaborate with colleagues to ensure smooth operations and customer satisfaction.
* Take ownership of customer issues and follow through to resolution.

What We're Looking For

* Previous experience in customer service or sales (inbound or outbound).
* Strong communication skills and a confident, friendly telephone manner.
* Ability to work in a high-volume call environment.
* A proactive attitude and willingness to get involved.
* Excellent attention to detail and organisational skills.
* Comfortable using computer systems and managing customer data.
* Interest or experience in home heating products or boiler systems is a plus.

What's in It for You?

* Structured training and ongoing support
* Opportunity to work with a reputable and innovative manufacturer
* Friendly and inclusive team environment
* No cold calling - all calls are inbound

If you're ready to take the next step in your customer service career and want to be part of a team that values your contribution, we'd love to hear from you!

If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you. Please click APPLY today and wait for a consultant to action your application. This normally happens within 24 to 48 hours.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Administrator

• Derby DE22 1EB

Salary: 12.50 per hour - Mon-Fri 8-5 Office based

Contract Type: Full-time, temporary ongoing possibility to go permanent depending on performance

About the Role

We are seeking a reliable and proactive Customer Service Administrator to join our team. You will play a key role in ensuring excellent service delivery to our customers through efficient administrative support, customer engagement, and accurate processing of orders and billing. This is a customer-facing role, ideal for someone with strong communication skills and an organised, detail-oriented approach.

Key Responsibilities

• Respond to customer enquiries via phone, email, and occasionally in person
• Process and manage sales orders, including data entry into internal systems.
• Prepare and issue invoices, proforma invoices, and credit notes in accordance with company procedures.
• Manage customer account setup and pricing updates
• Handle billing queries and provide timely resolutions to customer concerns.
• Take customer payments (cash and card), ensuring secure and accurate processing.
• Maintain accurate records of transactions and assist in reconciling daily banking.
• Monitor customer cylinder usage and update holdings where required.
• Support sales and operations teams by providing administrative and customer insight.
• Identify opportunities to refer customers to the sales team for value-added services.
• Maintain a working knowledge of products and services to support customer needs.
• Build and maintain strong long-term relationships with customers and agents.
• Make proactive outbound contact to selected customers to offer support and resolve queries.
• Support stock control through data accuracy and stock system updates.
• Escalate complex queries appropriately, ensuring customer issues are followed through.

What We're Looking For

• Proven experience in a customer service or administrative role.
• Confident communication skills across phone, email, and face-to-face interactions.
• A strong focus on accuracy, organisation, and attention to detail.
• Ability to multitask and manage workload in a fast-paced environment.
• Experience with invoicing, billing systems, or order processing is highly desirable.
• Confident handling payments and using point-of-sale or similar systems.
• A proactive and positive approach to customer service and problem solving.
• Willingness to learn about our products, services, and industry standards.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.