Customer Service Assistant
Posted today
Job Viewed
Job Description
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers li>Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1308/ / /R/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Advisor
Posted today
Job Viewed
Job Description
Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ
Full Time : 37.5
Hourly Rate: £12.82
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £5,087 rising to 5,684 after 8 months, this is pro rata for part time
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor
Posted today
Job Viewed
Job Description
Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ
Full Time : Permanent
Hourly Rate: £12.82
Why this job matters
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £5,087 rising to 5,684 after 8 months, plus incentives and bonus
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ
Full Time : 37.5
Hourly Rate: £12.82
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £5,087 rising to 5,684 after 8 months, this is pro rata for part time
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ
Full Time : Permanent
Hourly Rate: £12.82
Why this job matters
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £5,087 rising to 5,684 after 8 months, plus incentives and bonus
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Customer Service Representative
Red Recruitment is recruiting for a customer service representative for a highly professional and renowned insurance company.
The role is perfect for someone who enjoys customer service and wishes to develop their career with an employer of choice.
The salary for the role is 26,000 per year and is based in Bristol.
Benefits and Package for a Customer Service Representative:
- Salary: 26,000 per annum and up to 10% additional bonus
- Hours: Monday - Friday, Shift Pattern between 8am -6pm
- Contract Type: Permanent
- Location: Bristol
- Potential hybrid working post probation
- Annual pay review
- 25 days annual leave + bank holidays + buy more holidays if you love to travel
- Full training provided to obtain a CII Diploma
- Plenty of opportunities to progress and learn
- Health and Wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Assistance Programme
- Contributory pension scheme, up to 20%, including your 8% contribution
- 20 contribution to a monthly gym membership - subject to terms
- Access to savings at High Street brands
Key Responsibilities of a Customer Service Representative:
- Help our commercial customers assess and evaluate risks to determine the best insurance coverage for each business.
- Provide exceptional service to customers by dealing with requests about customer policy, insurance renewals and mid-term adjustments.
- Interacting via live chat as well as through telephone calls.
- Considering customer's requirements and developing long -lasting relationships by building rapport.
- Responding to customers and going above and beyond to help them.
Key Skills and Experience of a Customer Service Representative:
- A customer-focused approach gained from your experience working in customer service roles. You're confident in handling a variety of customer situations and can think creatively to find solutions.
- The ability to remain composed and focused under pressure and to thrive in a fast-paced environment, managing your time well to hit your goals.
- A knack for critical thinking and analysis, helping you interpret information and making solid decisions.
- Strong communication skills, that make it easy for you to build and maintain great working relationships.
- A curious and eager-to-learn mindset, always looking for better, more efficient ways to get things done.
If you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)
Customer Service Officer
Posted 5 days ago
Job Viewed
Job Description
Eden Brown Synergy are working with an organisation based in Newport (South Wales) that support the Government.
They are looking to recruit a number of Customer Service Officers to join their busy team for 12 months initially.
The roles are full time, to start ASAP and paying 12.60 PAYE per hour + holiday pay.
The client offers hybrid working with 3 days a week at home at 2 days in the office.
The company:
- This organisation provides cross Government and Police HR, Resourcing and Finance Shared Services.
- Flexibility and a positive attitude towards change are essential.
The role:
- The role is based on the Police & Resourcing Customer Hub. Working in the fast-paced environment you will be the first point of contact for Applicants and Vacancy Managers discussing recruitment campaigns for Central Government clients.
- The role involves gathering information from internal recruitment applicant tracking systems and liaising with specialist recruitment teams to handle more complex resourcing and recruitment casework queries. If you have a passion for delivering customer service excellence, work well in a fast paced environment and a resilient personality you will fit in with us - comprehensive training will be provided and there are good opportunities to progress within our growing organisation.
Deliverables:
- Answer all incoming/outgoing calls and Live Chat in line with current service level agreements
- Respond to all emails and internal service requests in line with current service level agreements.
- Use the internal system to provide an accurate and timely response or escalate queries where applicable.
- Be customer focused at all times ensuring that excellent customer service is provided on all calls.
- Highlight any improvement opportunities
- Be a part of process and service improvements whether through suggestion or implementation.
- Work as part of a strong team to deliver results during peak times where calls are peaking. Ensure adherence to designated breaks and lunches, and that you are proactive in resolving queries both accurately and quickly.
Essential Skills
- Attention to detail
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence
- Excellent communicator
- Effective team player, who constantly displays commitment and flexibility
- Assimilates and applies policies and procedures consistently
- Accurate and timely delivery of tasks
- Effective problem solver
- Excellent organisational skills
- Attention to detail in record keeping.
Please only apply for these roles if you have all the skills, knowledge and experience to carry out the role above and can easily commute to Newport twice a week.
Thank you
Charlotte
(phone number removed)
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
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Customer Service & Administrator
Posted 2 days ago
Job Viewed
Job Description
Customer Service / Administrator
Shifts: 06:30 – 14:00 (Monday–Friday or Tuesday–Saturday)
We are looking for two Customer Service / Admin Assistants to join a busy parcel delivery support team.
Pay: £13.86ph
The Role:
-
Support parcel dispatch, returns, and admin tasks
-
Communicate with drivers and site teams
-
Assist with customer queries and problem-solving
-
Provide cover in the warehouse when required
What We’re Looking For:
-
Good communication and IT skills
-
Strong attention to detail and organisation
-
Positive, team-focused attitude
-
Previous customer service or admin experience preferred but not essential
What’s on Offer:
-
Competitive pay
-
28 days holiday (including bank holidays)
-
Pension scheme and staff discounts
-
Training and career progression opportunities
Apply today and take the next step in your career.
Customer Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Red Recruitment is recruiting a Customer Service Advisor in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance.
The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience.
The salary is 27,000 per annum.
Benefits and Package for a Customer Service Advisor:
- Salary: 27,000 per annum, rising to 28,000 following the probationary period. With the opportunity to progress to over 34,000.
- Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm
- Contract Type: Permanent
- Location: Taunton
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Store discount
Key Responsibilities of a Customer Service Advisor:
- Being the first point of contact for all customer enquiries
- Answering high-volume inbound calls
- Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional
- Delivering the highest level of customer service
Key Skills and Experience of a Customer Service Advisor:
- You should be passionate about delivering the highest level of customer service
- You will need to have previous experience working in a telephone-based role
- Being resilient is required for this role due to the fast-paced environment and sometimes complex nature of the calls
- You will need to be confident with fantastic communication skills
- You should also feel comfortable working independently as well as part of a team
If you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Customer Service Representative
Red Recruitment is recruiting for a customer service representative for a highly professional and renowned insurance company.
The role is perfect for someone who enjoys customer service and wishes to develop their career with an employer of choice.
The salary for the role is 26,000 per year and is based in Bristol.
Benefits and Package for a Customer Service Representative:
- Salary: 26,000 per annum and up to 10% additional bonus
- Hours: Monday - Friday, Shift Pattern between 8am -6pm
- Contract Type: Permanent
- Location: Bristol
- Potential hybrid working post probation
- Annual pay review
- 25 days annual leave + bank holidays + buy more holidays if you love to travel
- Full training provided to obtain a CII Diploma
- Plenty of opportunities to progress and learn
- Health and Wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Assistance Programme
- Contributory pension scheme, up to 20%, including your 8% contribution
- 20 contribution to a monthly gym membership - subject to terms
- Access to savings at High Street brands
Key Responsibilities of a Customer Service Representative:
- Help our commercial customers assess and evaluate risks to determine the best insurance coverage for each business.
- Provide exceptional service to customers by dealing with requests about customer policy, insurance renewals and mid-term adjustments.
- Interacting via live chat as well as through telephone calls.
- Considering customer's requirements and developing long -lasting relationships by building rapport.
- Responding to customers and going above and beyond to help them.
Key Skills and Experience of a Customer Service Representative:
- A customer-focused approach gained from your experience working in customer service roles. You're confident in handling a variety of customer situations and can think creatively to find solutions.
- The ability to remain composed and focused under pressure and to thrive in a fast-paced environment, managing your time well to hit your goals.
- A knack for critical thinking and analysis, helping you interpret information and making solid decisions.
- Strong communication skills, that make it easy for you to build and maintain great working relationships.
- A curious and eager-to-learn mindset, always looking for better, more efficient ways to get things done.
If you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)