5,284 Web Application Engineers jobs in the United Kingdom
Technical Support Engineer - Software Solutions
NR1 1AA Norwich, Eastern
£30000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a progressive software development company, is seeking a motivated Technical Support Engineer to join their team on a hybrid working basis. This role will be based in our offices in Norwich, Norfolk, UK , with the flexibility to work remotely for a portion of the week.
As a Technical Support Engineer, you will be the first point of contact for clients experiencing technical issues with our proprietary software solutions. Your primary goal will be to provide timely, accurate, and efficient support, ensuring client satisfaction and retention. You will diagnose and resolve a wide range of technical problems, escalating complex issues to higher-level support or development teams when necessary.
Key Responsibilities:
To be considered for this role, you will need a strong understanding of software applications and IT support principles. Previous experience in a technical support or customer service role, preferably within the software industry, is highly desirable. Excellent communication and interpersonal skills are essential, as you will be interacting with clients from various technical backgrounds. The ability to explain complex technical concepts in simple terms is crucial. A proactive and customer-centric approach, coupled with strong analytical and problem-solving skills, will make you an ideal candidate. Familiarity with ticketing systems and remote support tools is also a plus. This is a fantastic opportunity to grow your career in a supportive and innovative environment.
As a Technical Support Engineer, you will be the first point of contact for clients experiencing technical issues with our proprietary software solutions. Your primary goal will be to provide timely, accurate, and efficient support, ensuring client satisfaction and retention. You will diagnose and resolve a wide range of technical problems, escalating complex issues to higher-level support or development teams when necessary.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and support tickets in a prompt and professional manner.
- Diagnose and troubleshoot software-related issues, including installation, configuration, and performance problems.
- Provide clear and concise step-by-step guidance to end-users on how to resolve technical difficulties.
- Document all customer interactions, issues, and resolutions in the CRM system.
- Identify recurring issues and contribute to knowledge base articles and self-help resources.
- Collaborate with the development and QA teams to report bugs and suggest product improvements.
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Assist with user acceptance testing for new software releases.
- Stay up-to-date with product updates and technical documentation.
- Manage and prioritize multiple support requests simultaneously.
To be considered for this role, you will need a strong understanding of software applications and IT support principles. Previous experience in a technical support or customer service role, preferably within the software industry, is highly desirable. Excellent communication and interpersonal skills are essential, as you will be interacting with clients from various technical backgrounds. The ability to explain complex technical concepts in simple terms is crucial. A proactive and customer-centric approach, coupled with strong analytical and problem-solving skills, will make you an ideal candidate. Familiarity with ticketing systems and remote support tools is also a plus. This is a fantastic opportunity to grow your career in a supportive and innovative environment.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Lead - Software Solutions
PL1 2AB Plymouth, South West
£35000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a motivated and experienced Technical Support Lead to manage their customer service and helpdesk operations. This role is based in **Plymouth, Devon, UK**, and requires a strong understanding of software applications and excellent leadership skills. As the Technical Support Lead, you will be responsible for overseeing a team of support technicians, ensuring timely and effective resolution of customer issues, and maintaining high levels of customer satisfaction. You will develop and implement support processes, train team members, and act as a point of escalation for complex technical problems. The ideal candidate will have a proven track record in technical support, ideally within a software solutions environment. You should be adept at diagnosing software-related issues, guiding users through troubleshooting steps, and providing clear, concise solutions. Strong communication and interpersonal skills are essential, as you will interact with customers from diverse backgrounds and liaise with internal development teams to report bugs and suggest improvements. Experience with CRM systems and ticketing platforms is required. You will also be responsible for generating reports on support metrics, identifying trends, and contributing to the overall improvement of the support function. This role demands excellent organizational skills, the ability to prioritize effectively, and a passion for delivering exceptional customer service. A proactive approach to problem-solving and a commitment to continuous learning within the technology domain are vital. If you are a dedicated professional looking to lead a supportive team and make a tangible difference in customer experience, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Lead and manage a team of technical support specialists.
- Oversee daily helpdesk operations and ticket resolution.
- Provide Tier 2/3 technical support for software applications.
- Develop and refine support processes and documentation.
- Train and mentor support staff.
- Act as a primary escalation point for complex customer issues.
- Monitor support performance metrics and identify areas for improvement.
- Liaise with development teams to report and track bug fixes.
- Ensure high levels of customer satisfaction.
- Manage customer feedback and implement service enhancements.
- Significant experience in a technical support role, with at least 1-2 years in a lead or supervisory capacity.
- Strong understanding of software applications, operating systems, and common IT issues.
- Excellent diagnostic and problem-solving abilities.
- Superior customer service and communication skills.
- Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow).
- Ability to train and motivate a team.
- Proficiency in documenting technical procedures.
- Familiarity with CRM software is a plus.
- Must be based in or willing to relocate to **Plymouth, Devon, UK**.
This advertiser has chosen not to accept applicants from your region.
1
Software Solutions Engineer
London, London
NCR Atleos
Posted 13 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Software Solutions Engineer**
**Location: Welwyn Office UK**
**Position Summary & Key Areas of Responsibility**
+ Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
+ Actively assist with the development and maintenance of a continuous integration solution.
+ Estimate and commit to delivery of project requirements.
+ Work effectively alone or as part of a team - assisting and mentoring junior staff to develop solutions and best practice procedures.
+ Participate in continuing process improvement initiatives.
+ Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
+ Author ATM Technical specifications, Software Installation Documentation, & User Guides.
+ Assess requirements & priorities to ensure delivery of the right product at the right time.
+ Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
+ Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
+ Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
+ Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
+ Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
+ Travel - as required to support onsite activities such as customer Pilot installations.
**Preferred Qualifications**
+ Undergraduate degree in Computer Science/Engineering and/or equivalent experience
+ Experience in IT Management;
+ Experience of managing Windows-based Desktop solutions;
+ In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
+ Experience in transaction processing platforms, especially Postilion;
+ Experience with Windows scripting languages Batch and Powershell
+ Experience creating HTML pages utilizing CSS and Javascript
+ Experience in defining technical expectations, system requirements and effort estimations for projects
+ Experience working to a change management procedure and working with a change management application, preferably ServiceNow
+ Experience writing technical documents for product releases
+ Ability to investigate reported issues including estimated impact and scale, and providing resolutions
+ Experience working with desktop security solutions, preferably Trellix (McAfee) EPO
+ Experience working with ATM's in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.
#LI-AG
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Software Solutions Engineer**
**Location: Welwyn Office UK**
**Position Summary & Key Areas of Responsibility**
+ Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
+ Actively assist with the development and maintenance of a continuous integration solution.
+ Estimate and commit to delivery of project requirements.
+ Work effectively alone or as part of a team - assisting and mentoring junior staff to develop solutions and best practice procedures.
+ Participate in continuing process improvement initiatives.
+ Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
+ Author ATM Technical specifications, Software Installation Documentation, & User Guides.
+ Assess requirements & priorities to ensure delivery of the right product at the right time.
+ Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
+ Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
+ Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
+ Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
+ Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
+ Travel - as required to support onsite activities such as customer Pilot installations.
**Preferred Qualifications**
+ Undergraduate degree in Computer Science/Engineering and/or equivalent experience
+ Experience in IT Management;
+ Experience of managing Windows-based Desktop solutions;
+ In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
+ Experience in transaction processing platforms, especially Postilion;
+ Experience with Windows scripting languages Batch and Powershell
+ Experience creating HTML pages utilizing CSS and Javascript
+ Experience in defining technical expectations, system requirements and effort estimations for projects
+ Experience working to a change management procedure and working with a change management application, preferably ServiceNow
+ Experience writing technical documents for product releases
+ Ability to investigate reported issues including estimated impact and scale, and providing resolutions
+ Experience working with desktop security solutions, preferably Trellix (McAfee) EPO
+ Experience working with ATM's in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.
#LI-AG
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
2
Senior Technical Support Specialist - Enterprise Software Solutions
WV1 1LY Wolverhampton, West Midlands
£40000 Annually
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client is a leading provider of innovative enterprise software solutions, and they are seeking a highly skilled Senior Technical Support Specialist to join their customer service team. This is a fully remote position, offering the opportunity to work from anywhere in the UK. You will be responsible for providing advanced technical support to a global client base, diagnosing and resolving complex software issues, and ensuring exceptional customer satisfaction. The ideal candidate will possess a deep understanding of enterprise software, excellent troubleshooting abilities, and strong communication skills to effectively guide users through technical challenges. This role requires a proactive approach to problem-solving, the ability to manage multiple support tickets simultaneously, and a commitment to continuous learning in a rapidly evolving technological landscape.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide advanced technical support to customers via phone, email, and chat, resolving complex software issues.
- Diagnose, troubleshoot, and resolve software defects and product issues in a timely and efficient manner.
- Escalate unresolved issues to the engineering or development teams, providing detailed documentation and reproduction steps.
- Develop and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides.
- Assist customers with software installations, configurations, and upgrades.
- Educate customers on product features and best practices to enhance their user experience.
- Identify recurring issues and provide feedback to the product development team for potential improvements.
- Manage and prioritize a queue of support tickets, ensuring service level agreements (SLAs) are met.
- Participate in on-call rotation for urgent support needs.
- Contribute to the continuous improvement of customer support processes and tools.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in technical support, preferably with enterprise software solutions.
- Strong understanding of operating systems (Windows, Linux), networking concepts, and common software architectures.
- Proven ability to diagnose and resolve complex technical issues.
- Excellent communication, interpersonal, and customer service skills.
- Experience with ticketing systems (e.g., Zendesk, Jira Service Desk) and remote support tools.
- Ability to work independently and manage time effectively in a remote environment.
- Strong problem-solving and analytical skills.
- Experience supporting SaaS products is a plus.
- Proficiency in scripting languages (e.g., Python, Bash) is advantageous.
This advertiser has chosen not to accept applicants from your region.
3
Software Solutions Architect
Manchester, North West
Anson McCade
Posted 1 day ago
Job Viewed
Job Description
Overview
We are a leading name in digital transformation, showcasing the knowledge and expertise to tackle the most difficult challenges with cutting-edge technologies. We are currently looking for an experienced Software Solutions Architect to help us deliver technical innovation for a crucial client project.nA Successful Software Solutions Architect Will Have:nDemonstrable technical leadership experience in application, business and integration architectures.nDeep knowledge of Microservices vs. Packaged Solutions.nHands on experience with public cloud architectures (AWS, GCP or Azure) including SaaS or PaaS offerings.nMust
have a strong background in software development.nDemonstrable background working in
consulting , preferably with
Public Sector
clients.nSoftware Solutions Architect Key Details:nUp to £130k salary.nDiscretionary bonus.nRemote-first working, 3 days a month in office.nRequires eligibility for SC Clearance.nIf this role sounds like a fit, please click apply now. For a private discussion about the role or additional details, contact the recruiter listed.nSeniority level
Not ApplicablenEmployment type
Full-timenJob function
Information TechnologynIndustries
IT Services and IT ConsultingnManchester Area, United Kingdom
#J-18808-Ljbffrn
We are a leading name in digital transformation, showcasing the knowledge and expertise to tackle the most difficult challenges with cutting-edge technologies. We are currently looking for an experienced Software Solutions Architect to help us deliver technical innovation for a crucial client project.nA Successful Software Solutions Architect Will Have:nDemonstrable technical leadership experience in application, business and integration architectures.nDeep knowledge of Microservices vs. Packaged Solutions.nHands on experience with public cloud architectures (AWS, GCP or Azure) including SaaS or PaaS offerings.nMust
have a strong background in software development.nDemonstrable background working in
consulting , preferably with
Public Sector
clients.nSoftware Solutions Architect Key Details:nUp to £130k salary.nDiscretionary bonus.nRemote-first working, 3 days a month in office.nRequires eligibility for SC Clearance.nIf this role sounds like a fit, please click apply now. For a private discussion about the role or additional details, contact the recruiter listed.nSeniority level
Not ApplicablenEmployment type
Full-timenJob function
Information TechnologynIndustries
IT Services and IT ConsultingnManchester Area, United Kingdom
#J-18808-Ljbffrn
This advertiser has chosen not to accept applicants from your region.
4
Account Manager - Enterprise Software Solutions
LS1 2TR Leeds, Yorkshire and the Humber
£50000 annum + com
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
A leading global provider of innovative enterprise software solutions is seeking a dynamic and high-achieving Account Manager to join their rapidly expanding sales team. This is a fully remote position, offering the flexibility to work from anywhere within the UK, serving clients across a designated territory. You will be responsible for managing and growing a portfolio of key enterprise accounts, building strong, long-lasting relationships with C-level executives and key decision-makers. Your primary objective will be to understand client needs, identify opportunities for upselling and cross-selling our cutting-edge software solutions, and ultimately drive revenue growth and customer satisfaction. The ideal candidate will have a proven track record in enterprise software sales or account management, with a deep understanding of B2B sales cycles and a consultative selling approach. Exceptional communication, negotiation, and presentation skills are essential. You will be adept at prospecting, pipeline management, and closing complex deals in a competitive market. Responsibilities include: developing and executing strategic account plans, identifying new business opportunities within existing accounts, conducting product demonstrations and presentations, negotiating contracts and pricing, collaborating with pre-sales and customer success teams, and forecasting sales accurately. A bachelor's degree in Business, Marketing, or a related field is preferred, along with a minimum of 5 years of experience in enterprise account management or software sales. Demonstrated success in meeting and exceeding sales targets is crucial. This remote role requires self-motivation, excellent time management, and the ability to thrive in a fast-paced, results-driven environment. If you are a sales professional with a passion for technology and a knack for building strong client relationships, this is an exceptional opportunity.
This advertiser has chosen not to accept applicants from your region.
5
Account Executive - Enterprise Software Solutions
WV1 1AA Wolverhampton, West Midlands
£50000 annum + com
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a rapidly expanding provider of cutting-edge enterprise software solutions, is looking for a highly motivated and results-driven Account Executive to join their sales team. This role operates on a hybrid model, requiring a mix of office-based collaboration in Wolverhampton, West Midlands, UK , and remote working.
As an Account Executive, you will be responsible for driving revenue growth by identifying and securing new business opportunities within target enterprise accounts. You will manage the full sales cycle, from prospecting and lead qualification to conducting product demonstrations, negotiating contracts, and closing deals. Building strong relationships with key decision-makers and understanding their business challenges will be paramount to your success.
Key Responsibilities:
As an Account Executive, you will be responsible for driving revenue growth by identifying and securing new business opportunities within target enterprise accounts. You will manage the full sales cycle, from prospecting and lead qualification to conducting product demonstrations, negotiating contracts, and closing deals. Building strong relationships with key decision-makers and understanding their business challenges will be paramount to your success.
Key Responsibilities:
- Develop and execute strategic sales plans to achieve and exceed revenue targets.
- Identify and prospect new enterprise clients through various channels, including outbound calling, networking, and leveraging marketing leads.
- Conduct in-depth discovery calls to understand prospective clients' business needs and pain points.
- Deliver compelling product demonstrations tailored to the specific requirements of potential clients.
- Prepare and present proposals, quotations, and contract terms.
- Negotiate effectively to close deals and secure long-term customer commitments.
- Manage the sales pipeline using CRM software, ensuring accurate forecasting and reporting.
- Collaborate with pre-sales engineers and solutions architects to provide technical expertise during the sales process.
- Build and maintain strong relationships with key stakeholders within client organizations.
- Stay informed about industry trends, competitive landscape, and product updates.
- Achieve and surpass monthly, quarterly, and annual sales quotas.
- Proven track record of success in enterprise software sales, consistently meeting or exceeding targets.
- Demonstrated experience in managing complex sales cycles and closing significant deals.
- Exceptional communication, presentation, and negotiation skills.
- Strong understanding of B2B sales methodologies and CRM systems (e.g., Salesforce).
- Ability to articulate technical concepts and business value propositions clearly.
- Self-motivated, results-oriented, and able to thrive in a hybrid work environment.
- A Bachelor's degree in Business, Marketing, or a related field is preferred.
- Experience in SaaS or cloud-based solutions sales is a strong advantage.
This advertiser has chosen not to accept applicants from your region.
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6
Account Executive, Enterprise Software Solutions
NR3 1QQ Norwich, Eastern
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a rapidly expanding technology firm, is seeking a dynamic and driven Account Executive to join their high-performing sales team. This role is a remote position, offering the flexibility to work from anywhere within the UK. You will be responsible for identifying and developing new business opportunities within enterprise accounts, driving revenue growth, and exceeding sales targets. Your primary focus will be on selling sophisticated software solutions that address complex business challenges for large organisations. Responsibilities include prospecting, lead generation, conducting product demonstrations, negotiating contracts, and building strong, long-lasting relationships with key stakeholders. The ideal candidate will have a proven track record in B2B enterprise software sales, with demonstrable success in closing complex deals. You will possess exceptional communication, presentation, and negotiation skills. A deep understanding of the technology landscape and the ability to articulate the value proposition of software solutions are crucial. This role requires a self-motivated and results-oriented individual with a strong work ethic and the ability to thrive in a remote sales environment. You will be responsible for managing your sales pipeline effectively and leveraging CRM tools to track progress and performance. Experience in SaaS sales is highly desirable. You will work closely with marketing and pre-sales teams to develop targeted sales strategies and ensure customer success. If you are a passionate sales professional looking to build a lucrative career in a remote setting, driving significant revenue for a market-leading company, this is an excellent opportunity to consider.
This advertiser has chosen not to accept applicants from your region.
7
Account Executive - B2B Software Solutions
ST1 2DN Staffordshire, West Midlands
£45000 annum + unc
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a fast-growing innovator in the B2B software sector, is seeking a dynamic and results-oriented Account Executive to join their sales team in Stoke-on-Trent, Staffordshire, UK . This role offers a hybrid working model, combining office-based collaboration with remote flexibility. You will be responsible for driving revenue growth by identifying, nurturing, and closing new business opportunities within a defined territory or industry vertical.
As an Account Executive, your primary focus will be on developing and executing strategic sales plans to meet and exceed ambitious sales targets. This involves proactive prospecting, lead qualification, conducting product demonstrations, and managing the full sales cycle from initial contact to contract signature. You will build strong relationships with key decision-makers within prospect organizations, understanding their business challenges and demonstrating how our client's software solutions can provide significant value.
Key responsibilities include actively participating in sales meetings, networking events, and industry conferences. You will maintain accurate sales forecasting and pipeline management within the CRM system. Collaboration with the marketing and customer success teams will be crucial to ensure a seamless customer journey and maximize client satisfaction. The ability to articulate complex technical solutions in a clear and compelling manner is essential.
The ideal candidate will possess a proven track record of success in B2B sales, particularly within the SaaS or technology industry. Exceptional communication, presentation, and negotiation skills are required. You should be highly motivated, self-disciplined, and possess a strong work ethic. A customer-centric approach and a passion for technology are key attributes. Experience working in a hybrid environment and managing client relationships remotely will be advantageous.
Qualifications:
As an Account Executive, your primary focus will be on developing and executing strategic sales plans to meet and exceed ambitious sales targets. This involves proactive prospecting, lead qualification, conducting product demonstrations, and managing the full sales cycle from initial contact to contract signature. You will build strong relationships with key decision-makers within prospect organizations, understanding their business challenges and demonstrating how our client's software solutions can provide significant value.
Key responsibilities include actively participating in sales meetings, networking events, and industry conferences. You will maintain accurate sales forecasting and pipeline management within the CRM system. Collaboration with the marketing and customer success teams will be crucial to ensure a seamless customer journey and maximize client satisfaction. The ability to articulate complex technical solutions in a clear and compelling manner is essential.
The ideal candidate will possess a proven track record of success in B2B sales, particularly within the SaaS or technology industry. Exceptional communication, presentation, and negotiation skills are required. You should be highly motivated, self-disciplined, and possess a strong work ethic. A customer-centric approach and a passion for technology are key attributes. Experience working in a hybrid environment and managing client relationships remotely will be advantageous.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3-5 years of experience in B2B sales, preferably in software or technology.
- Proven ability to meet and exceed sales quotas.
- Demonstrated success in managing a full sales cycle.
- Excellent understanding of CRM software (e.g., Salesforce) and sales methodologies.
- Strong presentation, negotiation, and closing skills.
- Ability to build rapport and trust with clients at various levels.
- Effective time management and organizational skills for a hybrid role.
- Must be eligible to work in the UK and comfortable commuting to the Stoke-on-Trent, Staffordshire, UK office as required.
This advertiser has chosen not to accept applicants from your region.
8
Account Executive - Enterprise Software Solutions
SO14 0YN Southampton, South East
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client, a rapidly growing innovator in enterprise software solutions, is seeking a driven and results-oriented Account Executive to join their dynamic sales team. This is a pivotal, fully remote role focused on expanding their market share within the UK. You will be responsible for managing the full sales cycle, from prospecting and lead qualification to negotiation and closing deals with key enterprise clients. This position requires a proactive individual with exceptional communication skills, a deep understanding of SaaS sales, and a proven ability to exceed targets.
Key Responsibilities:
Key Responsibilities:
- Identify and pursue new business opportunities within target enterprise accounts, focusing on C-level executives and decision-makers.
- Develop and execute strategic sales plans to achieve and surpass quarterly and annual sales quotas.
- Conduct compelling product demonstrations and presentations tailored to the specific needs and challenges of prospective clients.
- Build and maintain strong, long-lasting customer relationships, acting as a trusted advisor.
- Collaborate with internal teams, including sales development representatives, marketing, and customer success, to ensure a seamless client experience.
- Negotiate contract terms and pricing to secure mutually beneficial agreements.
- Stay informed about industry trends, competitive landscape, and the evolving needs of our target market.
- Accurately forecast sales opportunities and manage the sales pipeline using CRM software.
- Actively participate in team meetings and contribute to the overall sales strategy and success.
- Proven experience (3-5+ years) in enterprise B2B software sales, with a track record of consistently meeting or exceeding targets.
- Demonstrated ability to sell complex solutions and manage long sales cycles.
- Excellent understanding of SaaS business models and cloud-based technologies.
- Strong negotiation, communication, and presentation skills.
- Ability to work independently and collaboratively in a remote, fast-paced environment.
- Proficiency in CRM software (e.g., Salesforce) and sales engagement tools.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
- Resilience, a strong work ethic, and a passion for achieving sales excellence.
- Familiarity with solutions selling methodologies.
This advertiser has chosen not to accept applicants from your region.
9