45,045 Customer Support Manager jobs in the United Kingdom

Get notified about new Cash Officer jobs in United States .

• Cash Management Associate - Saratoga or Latham
• Contracts Processor - $2,000 Sign-On Bonus!
• Cash Management Solutions Officer Senior
• Administrative Specialist-Finance Department
• Submit Resume Here - Fairfax, VA (48919)
• Elections Associate I/II (Extra-Help/Seasonal)
• Executive Assistant Corporate Finance & Treasury
• Prior Authorization Representative (Remote)
• Cash Management Solutions Officer Senior
• Centralized Schedule Spec-Admissions - LMC-Full Time

Job Title: Customer Support Manager

Location: North London, ideal locations would be Watford, Slough, Amersham, Reading

Package: £40k+ base salary with £500 allowance when on call.

Job Purpose:

My client is a SaaS provider of emergency notification / crisis management communications. Their innovative solutions support clients globally in the successful management of incidents and emergencies.

The tasks of the Customer Support Manager will include general office administration and customer support tasks to ensure the business contributes to driving sustainable growth. The ideal candidate will be competent in prioritising and working with little and at times no supervision. They will be self-motivated and trustworthy.

Responsibilities:

1. Support Sales Team in setting up demo accounts and new customer accounts
2. Provide 1st Level telephone or online customer support (full product and service training will be given)
3. Create and update records in databases with customer and prospective customer data
4. Support customers through logging of incidents and product related queries
5. Submit timely reports and prepare presentations/proposals as assigned
6. Assist with internal and external events (user forums, trade shows)
7. Participate in team activities like webinars, events, team meetings
8. Assist colleagues whenever necessary
9. On a rota basis, provide 24/7 support to clients

Requirements:

1. Proven experience as a Customer Support Manager, Customer Support Administrator or relevant role, at least 2 years of experience
2. Outstanding communication and interpersonal abilities
3. Excellent organisational and leadership skills
4. Excellent knowledge of MS Office
5. Excellent IT Skills
6. Knowledge of Salesforce would be an advantage
7. Working Hours – 40 hours per week / Monday to Friday

Salary: £Competitive
Location: Basingstoke
Posting date: 18 Mar 2025

About the role

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Southern Region. This is a critical frontline role, and you will be the custodian of the customer journey. You will be the customers’ key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience.

You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes’ service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide guidance to our customer service technicians.

You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and/or a good understanding of identifying and managing remedial works within the new homes industry.

You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential.

What you will do:

1. To be the owner of the customer journey post completion, delivering a world class customer experience.
2. Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder.
3. To liaise with your colleagues from customer services, production, and sales functions to gain knowledge and understanding of relevant developments and customers.
4. Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers, and the New Homes Quality Code.
5. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly.
6. To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place.
7. To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard.
8. Provide clear written communication to customers, contractors, and colleagues, managing needs and expectations appropriately.
9. To act professionally at all times with the company name and charter in mind.
10. Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat visits.
11. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Miller Homes complaints and resolution procedures.
12. Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times.
13. To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary.
14. Build a thorough knowledge of Miller Homes house types and construction processes.

About You:

• Hold a full UK driving license.
• Trustworthy, honest and provide excellent feedback.
• Able to deal with difficult customers, clients, and situations calmly and professionally.
• Sound commercial awareness.
• Self-disciplined.
• Controlled.
• Smart and professional personal appearance.
• Confident communicator both verbally and written.
• Assertive.
• Dignified.
• Understanding of the New Homes Quality Code.
• Experience of customer contact through all communication media.
• Experience of client and company confidentiality.
• Knowledge of residential property and our competitors is essential.
• Experience with RSL liaison.
• Knowledge of construction including PMA awareness is essential.
• General knowledge of NHBC Technical Requirements/Guidelines essential.
• Computer literate (especially Word & Excel) with good administrative skills.

How to apply

Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted.

(No Agencies Please)

Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction.

Please complete the application form below, and select "Submit" when you have finished.

Please note - the form fields marked with an asterisk (*) must be completed in order for your application to be processed correctly.

First name *
Last name *
Address *

Email *
Telephone *

Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) *:

Please ensure your document is a Microsoft Word Document with file extension .doc or .docx

Please ensure that you complete this section fully in order for your application to be processed correctly.

Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality).

Ethnic Origin * D.O.B * (dd/mm/yyy) Gender * Disabled * Nationality / citizenship *

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Gizmo is an AI startup on a mission to make learning so easy that anyone can learn anything. We're building Duolingo for Anything - a platform that uses gamification and social mechanics to make learning fun and effective. With over 1 million monthly active users and $4M in annual recurring revenue, we're already one of the fastest-growing startups in the UK. Well funded with $2M in Series A backing from top investors like NFX and Ada Ventures, Gizmo has achieved 10x growth in the past year. We're now positioned to scale from 4M to 25M ARR by 2026 while expanding our market leadership into the US.

We're looking for our first Customer Support hire to become the voice of our users and the bridge between our community and product + engineering teams. Working directly with our Founders and Product team, you'll own the entire customer support experience while building the systems and processes that will scale our support function as we grow.

This is a hands-on, high-impact role where you'll spend your days solving user problems, managing support agents, and directly influencing product decisions based on user feedback. You'll be answering emails, managing tickets, and talking to users all day - but you'll also be shaping how a million+ users experience our product.

• Customer Support: own all customer interactions across Intercom. You'll be responding to user queries, troubleshooting issues, and ensuring every user feels heard and supported.
• Ticketing & Bug Management: develop and manage our support ticketing system, categorise and prioritise user issues, and work closely with engineering to ensure bugs are tracked and resolved quickly.
• User Insights & Reporting: analyse support conversations to identify patterns in user behaviour, feature requests, and pain points. You'll create regular reports that directly inform product roadmap decisions.
• Team Building: hire, train, and manage customer support agents as we scale. You'll build the playbooks, processes, and culture that ensure consistent, excellent support at scale.
• Product Partnership: serve as the voice of the customer in product discussions. You'll advocate for user needs and help prioritise features based on real user feedback and support volume trends.

• You are genuinely excited about helping users and solving problems - you understand that you'll be answering emails and tickets for most of your day
• You are customer-obsessed with excellent written communication skills and the ability to turn frustrated users into advocates
• You have experience in customer support, ideally in consumer tech
• You've managed support team members or are ready to build and scale a support function from the ground up
• You are comfortable with support tools (Intercom, Zendesk, Freshdesk, Zoho, etc) and can quickly learn new systems
• You have strong problem-solving skills and can troubleshoot technical issues with non-technical users

• You have some experience with database management via admin panels and making data changes to resolve user issues
• You've worked in high-growth consumer tech companies and understand the unique challenges of scaling support
• You've built support processes from scratch and scaled support teams in fast-growing companies

• Meaningful equity included - you'll own a piece of what you're building
• Hybrid working model with 4 days in our Shoreditch office.
• Private health insurance
• The opportunity to be one of the earliest employees in one of the UK's fastest-growing startups

About the role

At Miller Homes, we are building homes in a way that allows us to create better places for people to belong, better homes for customers, and better communities for nature to prosper. We are also dedicated to creating a better working environment for our people.

We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Scotland East Region.

This is a critical frontline role where you will be the custodian of the customer journey. You will be the customers’ key point of contact following legal completion, managing face-to-face relationships across multiple developments, ensuring our customers receive a world-class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the ongoing quality of all homes post-completion. You will liaise with the Customer Services team, contractors, and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes’ service level agreements, and ensuring compliance with the New Homes Quality Code. Additionally, you will provide guidance to our customer service technicians.

You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as necessary. Therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background and/or a good understanding of identifying and managing remedial works within the new homes industry is desirable.

You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience managing large caseloads, and relationship-building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required along with good administrative skills. Client and company confidentiality is also essential.

What you will do:

1. Be the owner of the customer journey post-completion, delivering a world-class customer experience.
2. Assist with maintaining a recommend rating above target to ensure the business remains a 5-star builder.
3. Liaise with colleagues from customer services, production, and sales functions to gain knowledge and understanding of relevant developments and customers.
4. Utilise the pre-completion checklist to ensure that all new homes meet the quality standards of Miller Homes, our customers, and the New Homes Quality Code.
5. Communicate with customers after their move-in to ensure they have no concerns and are settling into their new home seamlessly.
6. Meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the agreed timescales in accordance with service level agreements.
7. Liaise with sub-contractors to ensure that remedials are carried out swiftly and to the required standard.
8. Provide clear written communication to customers, contractors, and colleagues, managing needs and expectations appropriately.
9. Act professionally at all times with the company name and charter in mind.
10. Provide proactive feedback to the Regional Customer Services Manager regarding defects and solutions, ensuring any defective work is brought to the attention of all relevant parties to prevent repeat visits.
11. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO), dealing with any complaints in line with Miller Homes complaints and resolution procedures.
12. Ensure all works are carried out in accordance with specific risk assessments and method statements, leading to high levels of health and safety at all times.
13. Focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as necessary.
14. Build a thorough knowledge of Miller Homes house types and construction processes.

About You:

1. Hold a full UK driving license.
2. Trustworthy, honest, and provide excellent feedback.
3. Able to deal with difficult customers, clients, and situations calmly and professionally.
4. Sound commercial awareness.
5. Controlled.
6. Smart and professional personal appearance.
7. Confident communicator both verbally and in writing.
8. Dignified.
9. Understanding of the New Homes Quality Code.
10. Experience of customer contact through all communication media.
11. Experience of client and company confidentiality.
12. Knowledge of residential property and our competitors is essential.
13. Experience with RSL liaison.
14. Knowledge of construction, including PMA awareness, is essential.
15. General knowledge of NHBC Technical Requirements/Guidelines is essential.
16. Computer literate (especially Word & Excel) with good administrative skills.

How to apply

Please submit your Curriculum Vitae and covering letter, ideally including details of your current salary and notice period.

This job advert will close as soon as sufficient applications have been received, so please apply as soon as possible.

Unfortunately, due to the high volume of applications, only successful candidates will be contacted.

(No Agencies Please)

Before taking up a position with Miller Homes, you must provide evidence that you have the right to live and work in the UK permanently and without restriction.

Please complete the application form below and select "Submit" when you have finished.

Please note - the form fields marked with an asterisk (*) must be completed for your application to be processed correctly.

First name *
Last name *
Address *

Email *
Telephone *

Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) *:

Please ensure your document is a Microsoft Word Document with file extension .doc or .docx

Please ensure that you complete this section fully for your application to be processed correctly.

Miller Homes takes positive steps to ensure that all applicants selected for employment are done so solely on their suitability. To do this effectively, we need specific information from you and would appreciate your assistance in completing this section.

This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality).

Ethnic Origin * D.O.B * (dd/mm/yyy) Gender * Disabled * Nationality / citizenship *

Overview

We are looking for an experienced and proactive Customer Support Manager to lead our Internal Sales and Customer Service team. This pivotal role ensures exceptional customer experiences from initial enquiry to post-sale support. The successful candidate will oversee daily operations, drive team performance, and implement strategies to enhance customer satisfaction and sales efficiency.

Location: High Wycombe

Salary: £16.41 - £17.95 per hour (D.O.E)

Hours: Monday to Friday 9am to 5pm

• Lead and manage the Internal Sales and Customer Service team.
• Oversee order processing, quotations, and customer account management.
• Handle customer enquiries, complaints, and technical support.
• Develop and implement customer service policies and procedures.
• Monitor KPIs, provide coaching, and support team performance.
• Collaborate with external sales, logistics, and operations for seamless order fulfilment.
• Identify and lead process improvement initiatives.
• Train and develop team members, fostering a customer-focused culture.
• Prepare and present Sales Review reports with actionable insights.

• Provide support during staff absences and peak periods.
• Handle inbound sales calls, prepare quotes, process orders, and manage customer accounts.
• Assist external sales representatives with administrative support.

• Minimum 5 years' experience in customer support, sales administration, or internal sales leadership.
• Strong leadership, team motivation, and conflict management skills.
• Proficiency in Microsoft 365 and CRM systems.
• Exceptional communication and organisational skills.
• Experience in a technical or manufacturing environment is an advantage.

Please note that this position is an on-going temporary position.

If you are interested, please apply and someone from our local Gi Group office will contact you if you're successful!

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Overview

Join to apply for the Customer Support Manager role at Thesis SM

We’re looking for a dynamic and experienced Customer Support Manager to lead our global support operations for our SM, QL and EMS Student Information System platforms. You'll be responsible for managing Tier 1–3 support teams, driving operational excellence, and ensuring our customers receive world-class service. This is a high-impact role for someone who thrives in a fast-paced SaaS environment and is passionate about customer advocacy, team development, and continuous improvement.

• Extensive experience in customer support leadership within SaaS or EdTech.
• Experience managing global and outsourced teams.
• Strong understanding of Student Information Systems and cloud-native infrastructure.
• Familiarity with support tooling, CRM platforms, and performance analytics.
• Excellent communication and stakeholder management skills.
• A passion for innovation, process improvement, and customer-first thinking.

• Leading and mentoring support teams across the UK, North America, and offshore locations.
• Overseeing ticket triage, escalation workflows, and resolution quality.
• Implementing and monitoring SLAs, KPIs, and QA standards.
• Collaborating cross-functionally with Product, QA, and Professional Services to ensure smooth releases and issue resolution.
• Championing tooling improvements, automation, and proactive support initiatives.
• Acting as the voice of the customer, driving feedback loops and service enhancements.
• Aligning support strategy with broader customer experience goals in partnership with the VP Customer Experience.

• Work from home allowance to contribute towards your monthly bills
• Annual Discretionary Bonus/Commission Plan
• Salary Exchange Pension Scheme with 8% contribution from Thesis and 3% minimum employee contribution
• Enjoy flexible, trust-based time off to recharge and maintain a healthy work-life balance
• Private Medical Insurance
• BHSF Health Cash Plan which allows you to claim back the costs of the excess on Private Medical, various other health benefits such as dental, optical, private prescriptions.
• Yu Life Long Term Health Insurance & 4x Base Salary Life Insurance
• Electric Car Scheme
• EAP
• Enhanced Family Leave policies

• Mid-Senior level

• Full-time

• Customer Service and Information Technology
• Industries: Software Development

Overview

About CTI Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind.

What makes us different

• We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
• We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us.
• We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
• We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognised when you go the extra mile.

Our Support team is an essential part of CTI's commitment to our clients. We work to ensure our clients receive the best service possible after a project has been completed. This is a crucial, client-facing role that acts as the bridge between our clients and our internal teams, handling everything from general inquiries to critical support issues. We're a team that gets stuck in, and we always have each other's backs.

What youll be doing

As a Customer Support Manager at CTI, you'll be the first point of contact for our support clients, ensuring they receive a stellar service experience. You'll juggle strong client communication with efficient ticket, SLA, and budget management, acting as the crucial link between clients and our internal teams. This is a role where you'll build trusted client relationships, make sure issues are resolved promptly, and identify opportunities for continuous improvement.

• Client Communication & Relationship Management: You'll be the first point of contact for our support clients via Jira, Email, and Phone, and you'll build strong relationships through clear, proactive communication. You'll understand client needs, manage their expectations, and identify ways to strengthen our partnerships.
• Support Ticket & SLA Management: You'll be responsible for triaging and prioritising new and existing tickets in Jira, keeping clients in the loop on progress and resolutions. You'll work closely with our internal teams to ensure efficient ticket handling and make sure we consistently meet our SLA targets, including those for reactive and critical incidents.
• Client Meetings: You'll schedule and lead regular client meetings, preparing updates on tickets, past actions, and client requests. Your follow-ups will ensure momentum and accountability.
• Budget & Reporting: You'll manage client budgets, ensuring hours are used effectively and that delivery stays within scope. You'll proactively encourage budget utilisation, oversee top-up processes, and produce monthly reports and incident reports, providing input for Quarterly Business Reviews.
• Critical Support & Incident Management: You'll handle critical support situations, ensuring SLAs are met and security updates are applied. You'll also act as a Major Incident Manager when needed, documenting and communicating incident reports clearly to all stakeholders.
• Client Onboarding & Offboarding: You'll attend client handovers to ensure smooth transitions for new and existing clients. You'll set up client access, budgets, and Jira boards, and oversee the offboarding process.
• Escalations & Resource Management: You'll identify, communicate, and manage client and technical escalations. You'll also proactively assess resources and escalate any concerns to stakeholders.

• What Experience You Need To Be Successful: To thrive in this role, youll need a mix of strategic thinking, relationship-building skills, and a calm, proactive approach to problem-solving.
• Previous experience in a client-facing role, ideally within a support, account management, or project management environment.
• Strong communication and relationship management skills, with the ability to build trust quickly with clients and internal teams.
• Proven experience managing tickets, SLAs, and client priorities. Experience with Jira is a definite plus.
• Confidence in leading client meetings, producing reports, and presenting clear insights.
• A good understanding of budget management, utilisation tracking, and client renewals/top-ups.
• The ability to remain calm and structured during critical or high-pressure incidents.

• A proactive mindset with a focus on continuous improvement for both client services and internal processes.
• The ability to translate complex technical details into clear, client-friendly communication.
• Experience managing multiple client accounts simultaneously without compromising on quality.
• A problem-solving approach that balances client satisfaction with business priorities.

Strong organisational skills and attention to detail, ensuring nothing falls through the cracks.

We're challenging the "Gender Confidence Gap," which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didnt check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply! Learn more about our commitment to equality, diversity, and inclusion on our careers site.

• 28 days annual leave, in addition to the bank holidays
• Hybrid-working - we're in the office twice a week
• Workplace nursery scheme
• Health cash plan
• Cycle-to-work scheme
• Flexible working hours
• Employee well-being and mental health programme
• Relaxed working environments - office dogs welcome!
• Company socials and lots of fun!

About CTI Digital

We specialise in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

LNKD1_UKTJ

Overview

Location: Leeds. Salary: A GBP 40,000. Hours: Full-time Permanent.

Are you an experienced manager who thrives on leading teams, streamlining processes, and delivering accurate, client-focused results?

We are looking for a hands-on Customer Support Manager to lead a talented group of estimators and administrators who work closely with our sales and project delivery teams. This is a key leadership role within our commercial operations function, ensuring accurate quotes and great communication across the business.

• Manage and support a team responsible for interpreting technical drawings, preparing quotations, and scheduling bespoke furniture projects.
• Act as a bridge with other departments to ensure clarity and accurate and timely communication.
• Oversee the preparation of Excel-based quotations, ensuring attention to detail.
• Liaise with suppliers to source materials, obtain lead times, and negotiate competitive pricing.
• Schedule team workloads, prioritising tasks to meet tight client deadlines and internal delivery targets.
• Drive continuous improvement across the team: reviewing systems, documentation, and workflow efficiency.
• Maintain and update internal systems, ensuring data accuracy and an organised working environment.
• Support team development through coaching, training, and performance management.
• Contribute to a collaborative and supportive culture, stepping in to assist with workload when needed.

• Proven experience managing or supervising a small team within estimation, bid management and client support.
• Strong knowledge of quoting processes, supplier engagement.
• Excellent communication skills with the ability to coordinate across departments and build strong supplier relationships.
• Excel skills and confidence with internal systems and documentation control.
• High attention to detail and ability to maintain quality under pressure.
• A proactive and flexible approach and the ability to drive team performance while supporting day-to-day operations.
• A background in purchasing or supply chain management is beneficial but not essential.