11 Servicenow Implementation jobs in Southampton
ServiceNow Implementation Specialist
Posted 27 days ago
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Job Description
A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.
WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered.
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years.
You will take part of the:
Technical Development - Design and develop solutions for ServiceNow workflow applications, including:
- Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
- Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
- Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces
- Configure and enhance the Next Experience UI for tailored and seamless interactions
- Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements
Integration and Data Management
- Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub.
- Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity.
- Workflow data fabric and RaptorDB
Experience you need to have:
• ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
• Customer and Employee Insights:
o Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce.
o Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development.
• Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
• Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
• Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
• Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.
Role is remote / flexible UK wide ( you might be requested to go to the nearest office to you from time to time)
Hiring process: two steps
Salary - up to £75,000 annually DOE
Direct hire full time employee opportunity (B2B contract is not available) .
We offer an attractive referral scheme for placements we make (Terms & Conditions apply). so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me.
Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.
Service Management/Service Architecture Consultant
Posted today
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Job Title: IT Service Management, Service Architecture & Business Analysis Lead
Location: Salisbury
Clearance Requirement: Current SC Clearance
Rates: 500 to 575 per day
Duration: 9 months +
Overview:
We're looking for a highly capable IT Service Management, Service Architecture & Business Analysis Lead to support a complex transformation programme. This role blends strategic service design, ITSM leadership, and business change into a single, high-impact function. You'll help shape how services are defined, managed, and evolved across a secure and mission-critical environment.
Key Responsibilities:
ITSM Strategy & Implementation:
Define and deliver a robust, scalable IT Service Management (ITSM) strategy that aligns with business priorities and supports long-term service maturity.Service Architecture:
Develop and maintain a service architecture model that ensures consistency, reusability, and integration across services and platforms. Define service models, ownership structures, and lifecycle states in line with ITIL best practice.Organisational Design for Service Delivery:
Create and manage a fit-for-purpose ITSM organisational structure to support efficient and effective service operation and governance.Business Analysis & Change:
Drive discovery and analysis efforts to capture technical and business requirements. Lead structured change initiatives ensuring stakeholder alignment and adoption.Stakeholder Management:
Engage across technical and operational teams to ensure service design, transition, and delivery meet evolving customer and business needs.Project Delivery:
Support or lead project delivery using PRINCE2 or APMP-aligned methodologies, ensuring outcomes remain on track and aligned to strategic goals.Process & Service Design Modelling:
Use tools such as Microsoft Visio to design and document services, processes, and architectural views.
Essential Skills & Experience:
Strong experience in developing and managing enterprise-grade ITSM strategies in complex or secure environments.
Demonstrable experience in Service Architecture - including service modelling, definition, and governance.
Proficient in Business Analysis techniques with a track record of managing change initiatives.
Expert-level use of Microsoft Visio for process and architectural modelling.
Accredited in ITIL v4 with practical implementation experience.
Project delivery experience with PRINCE2 and/or APMP certification.
Effective communicator with strong stakeholder engagement and influencing skills.
Desirable:
Background in Defence, Government, or highly regulated sectors.
Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy).
Experience designing or managing services in high-assurance, mission-critical contexts.
Alarms System Implementation Specialist
Posted today
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Job Description
Alarms System Implementation Specialist
Location: Porton Down, Salisbury - Full Time On-Site
Contract Length: 24 Months
IR35 Status: In Scope
Security Clearance: SC Cleared + Sole UK National
Overview
We are seeking an experienced Alarms System Implementation Specialist to support a critical safety and compliance initiative within a high-security laboratory environment. This role is essential to improving alarm management systems and ensuring alignment with safety regulations and best practices.
Key Responsibilities
- Collaborate with operational subject matter experts to refine and implement alarm policies and procedures in line with Relevant Good Practice (RGP).
- Guide the development of alarm systems that support fault identification and appropriate response mechanisms.
- Analyse and assess the technical design and performance of alarm systems.
- Develop and deliver training materials and courses to upskill internal teams on alarm system management.
- Support trainee safety and engineering specialists.
- Contribute to the development of alarm-related policy, procedures, and guidance for long-term adoption.
Essential Skills & Experience
- Hands-on experience with alarm systems such as Trend, Vista, Schneider (EcoStruxure), and Sauter.
- Proven track record of implementing and operating alarm systems in large-scale organisations.
- Ability to collaborate with on-site engineering teams to align protocols and practices.
Desirable
- Background in programme management.
- Electrical engineering experience.
Alarm System Implementation Specialist
Posted today
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**Alarms System Implementation Specialist - 2 year contract (INSIDE IR35) - Salisbury (full time onsite) - 670 per day pay**
Security Clearance: Please note, due to the nature of this role we are looking for candidates with a current and active SC clearance.
We are recruiting an Alarms System Implementation Specialist to join one of our clients based in Salisbury. This is a secure site, so candidates require a SC clearance. You will work with subject matter experts across Operations to understand, further develop and implement the alarm policy and procedures in line with Relevant Good Practice (RGP), understanding how these support alarm system design and management strategies, that also support the management of Major Accident Hazard (MAH) risks.
- The role will guide the development of suitable alarm systems for the business that enable fault identification and drive the necessary responses
- The Alarms System Implementation Specialist is also integral to the analysis and assessment of technical design of the alarm systems, their ongoing monitoring and measurement of performance.
- The Specialist will develop processes and then support ongoing alarm system training and awareness raising activities. This will include the development, production, design and delivery of new alarm system training courses and materials.
- They will also provide support to trainee safety and engineering specialist(s).
- The post will also develop alarm policy, procedure and guidance that will be taken forwards by the business.
Essential skills and experience:
- Experience/skills in the implementation and operation of alarm systems such as: Trend, Vista, Schneider Systems (EcoStruxure) and Sauter Systems.
- Previous experience working on alarm systems in a large organisation.
- Experience working with onsite engineering teams to discuss protocols etc.
- Electrical engineering experience
**Alarms System Implementation Specialist - 2 year contract (INSIDE IR35) - Salisbury (full time onsite) - 670 per day pay**
Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Alarm System Implementation Specialist
Posted today
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Job Description
Alarms System Implementation Specialist
Contract Length: 24 months
Location: Porton Down, Salisbury - full time on site
Security Clearance Required: SC clearance + Sole UK national
Minimum Requirement:
This role is required to maintain Dstl's safety, legal and compliance related activities. Dstl must urgently improve its alarms management model which will identify critical steps to protect against Maj.
Alarms System Implementation Specialist
Posted 4 days ago
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Job Description
We are seeking an Alarms System Implementation Specialist for our defence sector client based in Salisbury on an initial 24-month contract paying up to £670 per day inside IR35.
This role is non-digital and requires full-time on-site attendance.
You will need to hold or pass SC Clearance.
The successful Alarms System Implementation Specialist will be responsible for leading the implementation of a la.
Alarms System Implementation Specialist
Posted 6 days ago
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Job Description
Alarms System Implementation Specialist
Location: Porton Down, Salisbury - Full Time On-Site
Contract Length: 24 Months
IR35 Status: In Scope
Security Clearance: SC Cleared + Sole UK National
Overview
We are seeking an experienced Alarms System Implementation Specialist to support a critical safety and compliance initiative within a high-security laboratory environment. This role is essential to improvi.
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Alarms System Implementation Specialist
Posted 6 days ago
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Job Description
Job Title: Alarms System Implementation Specialist
Location: Porton Down, Salisbury (on site)
Contract Duration : 24 Months
Daily Rate: £670/day (Umbrella)
IR35 Status : Inside IR35
Security Clearance : SC & Sole Uk national
This role is required to maintain safety, legal and compliance related activities. The client must urgently improve its alarms management model which will identify critical steps to pr.
Alarms System Implementation Specialist
Posted 7 days ago
Job Viewed
Job Description
We are seeking an Alarms System Implementation Specialist for our defence sector client based in Salisbury on an initial 24-month contract paying up to £670 per day inside IR35.
This role is non-digital and requires full-time on-site attendance.
You will need to hold or pass SC Clearance.
The successful Alarms System Implementation Specialist will be responsible for leading the implementation of a lab-wide alarms management model, ensuring compliance with safety, legal, and regulatory standards. You’ll work with subject matter experts to roll out the alarms policy, develop processes and training, support upskilling activities, and guide the design and operation of alarm systems that mitigate Major Accident Hazard (MAH) risks.
You will play a critical role in aligning the organisation’s alarm systems with Relevant Good Practice and supporting future strategy and compliance.
Essential Skills and Experience:
Proven experience implementing and operating alarm systems such as Trend, Vista, Schneider (EcoStruxure), and Sauter
Experience managing alarm systems in a large, complex organisation
Strong collaboration skills to work closely with engineering and operational teams
Capable of supporting training and awareness raising activities related to alarm systems
Desirable:
Background in programme management
Electrical engineering experience
Interested?
Please apply below.
Alarms, MAH risks, Trend, Vista, Schneider, EcoStruxure, Sauter, MOD, SC Clearance, Engineering, Alarm Policy Implementation, Porton Down, Salisbury, Safety Systems, Alarm Training
Alarms System Implementation Specialist - 91509
Posted today
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Job Description
Salisbury on-site
£670 per day
Initially 24-months contract
This role requires candidates to undergo a full Security Check (SC)
Certain Advantage is proud to partner with a leading organisation committed to safety and compliance, to recruit a proactive Alarms System Implementation Specialist . This critical role focuses on improving alarm management systems to re.