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Cognitive Behavioural Therapist - HMP Highpoint - Suffolk

Suffolk, Eastern The Forward Trust

Posted 7 days ago

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Job Description

Cognitive Behavioural Therapist - HMP Highpoint - Suffolk Permanent£43,742

We are seeking a qualified (or soon-to-qualify) Cognitive Behavioural Therapist to join our team as a High Intensity Therapist. This is an exciting opportunity to deliver evidence-based psychological interventions to adults from a wide range of cultural backgrounds, both in one-to-one and group settings, in line with IAPT guidance.

In this role, you will assess service users’ suitability for interventions and deliver high intensity CBT to support their recovery and wellbeing. Alongside your clinical work, you will provide line management and clinical supervision to a Senior PWP, as well as take on case management, leadership responsibilities, and represent the service in multidisciplinary team (MDT) meetings.

This role requires a flexible, team-focused individual who can adapt to the needs of the organisation, work across sites, and build strong collaborative relationships with both internal colleagues and external partners. At times, you may be the most senior representative on site, making leadership, professionalism, and integrity vital to success in this role.

Key Responsibilities

  • Deliver high intensity, evidence-based CBT interventions (individual and group).
  • Assess suitability of service users for psychological interventions.
  • Provide line management, clinical supervision, and support to Senior PWPs.
  • Manage cases effectively and contribute to leadership duties, including report writing and MDT meetings.
  • Work flexibly across sites to meet the needs of the service.
  • Build collaborative working relationships with managers, colleagues, and partner agencies.
  • Support the service in achieving agreed outcomes and targets.

Essential Criteria

  • Qualification (or soon to qualify) in Cognitive Behavioural Therapy.
  • Experience working with adults with mental health difficulties, ideally in a primary care or IAPT setting.
  • Knowledge of the criminal justice sector and/or community services.
  • Experience managing and developing staff, including providing line management and clinical supervision.
  • Demonstrated competence as a psychological therapy practitioner (as outlined in Roth & Pilling 2007).
  • Strong organisational and workload management skills.
  • Excellent interpersonal skills with the ability to work with diverse groups of people.
  • Understanding of the need for evidence-based interventions (low and high intensity).
  • Ability to reflect on and develop own practice.
  • Flexibility to meet service needs, including working across different sites.
  • Ability to apply training effectively into practice.
About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

  • Flexible working
  • Training and development opportunities
  • Simply Health Cashback Scheme (optional)
  • Season Ticket Loan Scheme 
  • Cycle to work scheme
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 3 x Wellbeing Days (pro rata'd for part time employees)
  • Access to Blue Light Card
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
  • Death in Service Payment (2x annual salary) 
  • Critical Illness Insurance (subject to qualifying criteria)

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .  


Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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Psychological Wellbeing Practitioner (PWP)- HMP Highpoint - Suffolk

Suffolk, Eastern The Forward Trust

Posted 7 days ago

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Job Description

Psychological Wellbeing Practitioner (PWP)- HMP Highpoint - Suffolk Permanent£28,407

We are looking for a qualified (or soon-to-qualify) Psychological Wellbeing Practitioner (PWP) to join our team. As a PWP, you will play a vital role in supporting adults experiencing common mental health issues such as anxiety and depression.

You will assess service users’ suitability for evidence-based interventions and deliver a wide range of Step 2 psychological therapies, both on a one-to-one basis and through therapeutic groups. This is a rewarding opportunity to contribute to a high-quality, responsive service aligned with IAPT standards, while making a real difference to people’s lives.

The role also involves active participation in case management and line management supervision, supporting both clinical quality and team performance.

Key Responsibilities

  • Conduct thorough assessments, including risk assessments relating to self and others.
  • Deliver a range of Step 2 evidence-based interventions for individuals and groups.
  • Contribute to team performance, ensuring services meet IAPT quality standards.
  • Actively participate in case management and line management supervision.
  • Support the service in achieving its performance and outcome targets.
  • Work flexibly across sites as required to meet service needs.

Essential Criteria

  • Qualification (or soon-to-qualify) as a Psychological Wellbeing Practitioner.
  • Experience undertaking comprehensive risk assessments.
  • Experience delivering Step 2 interventions.
  • Strong understanding of IAPT and the stepped-care model.
  • Genuine interest in motivating and supporting people to improve their wellbeing.
  • Excellent interpersonal skills, with the ability to work with diverse groups.
  • Good project and time management skills.
  • Understanding of the need for evidence-based psychological interventions.
  • Flexibility to meet service needs and willingness to work across sites.

About You
You are compassionate, motivated, and committed to supporting people through their recovery journey. You have a strong understanding of IAPT services and evidence-based interventions, alongside the ability to engage and motivate service users from diverse backgrounds. A team player, you will bring enthusiasm, professionalism, and the flexibility required to meet the needs of the service.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

  • Flexible working
  • Training and development opportunities
  • Simply Health Cashback Scheme (optional)
  • Season Ticket Loan Scheme 
  • Cycle to work scheme
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 3 x Wellbeing Days (pro rata'd for part time employees)
  • Access to Blue Light Card
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
  • Death in Service Payment (2x annual salary) 
  • Critical Illness Insurance (subject to qualifying criteria)

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .  


Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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This advertiser has chosen not to accept applicants from your region.

Shift Engineer - Suffolk

Suffolk, Eastern Hunter Selection

Posted 7 days ago

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Job Description

Shift Engineer

South Suffolk (CO10)

Commutable from Colchester, Ipswich, Sudbury, Braintree, Bury St. Edmunds, Stowmarket
£55,000 + Overtime

12hr Rotating Panama Days & Nights (6-6)

Our client is a leading FMCG manufacturer, that has seen a great amount of investment into the site and a recent new production line installed. Due to their continued growth and further investment/expansion plans, they are looking for ideally a multi-skilled shift engineer.

Benefits:- Private Pension, Life Assurance, 23 Shift Holidays, BUPA Healthcare Cashplan, Staff Benefits Card, Qualifications/Training, Car Tax Relief

Role & Responsibilities:

  • Carry out both preventative and planned maintenance, both electrically & mechanically
  • Working on high-speed production, packaging and automated machinery
  • Dealing with conveyors, motors, gearboxes, sensors, electrical isolation, inverters, pneumatics, servo drives, control panels, pumps, compressors, steam & boiler systems
  • PLC - electrical fault finding on Siemens & Allen Bradley
  • SCADA Systems - electrical fault finding
  • Continuous improvement projects and new machinery installations and modification work
  • Prioritise workload to maximise efficiency of production lines, whilst monitoring data
  • Be able to work mechanically on various pipework, fabrication & fault finding

Knowledge, Skills & Experience:

  • Ideally be a multi-skilled engineer
  • City & Guilds Level 3 Electrical or Mechanical Engineering is a minimum requirement
  • Must have worked in high-speed production - food, FMCG manufacturing environments
  • Completed a time-served apprenticeship
  • Minimum 5 years' experience as an engineer in manufacturing
  • Beneficial to have City & Guilds 2391 Electrical Test & Inspection
  • PLC & SCADA Systems - electrical fault finding
  • Beneficial to have 17th or 18th Edition Electrical
  • Strong team player with a continuous improvement approach
  • A good level of mechanical skills - dealing with pipework, gearboxes, drives, pumps, etc
  • Able to follow P&ID, electrical & mechanical drawings
  • Have the ability to prioritise multiple tasks in a pressurised environment effectively
  • Comfortable and confident with sometimes working on your own initiative on shift
  • Strong communication skills
  • Must have access to own transportation due to location of the factory

"To apply please email your CV / resume to ( )". - Chris Gumm -

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.


Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.



Job Tenure: Permanent
Salary: £3000 - 5000 per annum + Benefits
Location: Suffolk,
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Estates Conveyancer - Suffolk, IP32 7AR

Suffolk, Eastern Taylor Wimpey

Posted 7 days ago

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Job Description

Estates Conveyancer - Suffolk, IP32 7AR

Make a Home at Taylor Wimpey

Job Summary

You will be responsible for the day to day running of plot sale transactions for allocated regional Taylor Wimpey Business Units. You will liaise with the Business Unit’s  Sales and Technical teams and provide a comprehensive reporting and monitoring system for the progression and completion of plot sale transactions.

Liaising with and reporting to the allocated Business Unit(s) on the progression of plots and the resale of part-exchange properties, and proactively managing transactions in order to assist the Business Units achieve targets set for exchanges and completions.

Primary Responsibilities

 

  • Conveyancing Process Management: Oversee the entire sale process from initiating draft contract packs to handling enquiries, exchanging contracts, meeting deadlines, and ensuring successful completion of new home sales.
  • Compliance and Knowledge: Stay updated on relevant developments, home ownership schemes (e.g., Home Stepper, First Homes), sales incentive schemes (e.g., Deposit Unlock, Deposit Top Up, Part Exchange), and disposal of leasehold and freehold affordable housing.
  • Due Diligence and Compliance: Conduct purchaser due diligence, address Anti-Money Laundering concerns, including 
  • source of funds, and manage post-completion tasks such as delivering notices to Landlords/Management Companies.
  • Correspondence and Reporting: Generate and handle correspondence, attend to pre-exchange, pre-completion, and post-completion matters. Produce accurate reports and maintain high presentation standards.
  • Performance Targets and Efficiency: Achieve departmental performance targets, assist in Business Units' goal attainment, and participate in progression meetings when necessary.
  • File Management and Proactive Planning: Maintain meticulous file management adhering to paperless procedures. Proactively plan and organize work, engaging with Line Managers to streamline activities.
  • Team Collaboration and Support: Foster teamwork, be approachable and respectful to colleagues, assist during peak periods, and support the Divisional Legal Manager in team training.
  • Continuous Improvement and Training: Develop expertise in role-related processes and technical skills. Familiarize with other Business Unit functions and attend relevant training courses.

Experience, Qualifications, Technical Requirements

  • Previous experience in a plot sales environment OR residential conveyancing practice along with  a detailed understanding of the residential property environment and having a minimum of three years relevant experience

  • Comprehensive knowledge of the conveyancing processes is essential

  • Experience in handling high volume work and the ability to remain calm and collected

  • Proficiency with Microsoft Word, Outlook and Excel is important

  • The ability to communicate clearly and effectively at all levels and to analyse complex legal issues quickly and decisively

What we offer at Taylor Wimpey

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. 

Internal Applicants:

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Customer Service Assistant - 72 High Street, Hadleigh, Ipswich

IP7 5EF Suffolk, Eastern East of England Coop

Posted 3 days ago

Job Viewed

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Job Description

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description attached to the bottom of this webpage.

Normal working pattern for this role:

Working Day Shift start/end time
Saturday 2:00PM-7:00PM
Sunday 10:00AM-4:00PM

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Our co-op will only recruit individuals who have passed the school leaver’s age.  To find out the school leaver age please visit the following link;   

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including S tream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

Salary: £12.21 per hour - Total Vacancy Hours: 12Location: 72 High Street, Hadleigh, Ipswich, IP7 5EF IP7 5EF
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Customer Service Assistant - Ipswich Train Station

IP2 8AL Suffolk, Eastern East of England Coop

Posted 3 days ago

Job Viewed

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Job Description

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description attached to the bottom of this webpage.

Normal working pattern for this role:

Working Day Shift start/end time
Monday 12pm - 7:15pm
Saturday 12pm - 7:15pm

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Over 18 roles

Due to the nature of the role and its requirements, applicants will need to be aged 18 years or over to apply for this position.

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including Stream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.


Salary: £12.21 per hour - Total Vacancy Hours: 13.5Location: Ipswich Train Station, IP2 8AL IP2 8AL
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Customer Service Assistant - Unit A Greenways, Neighbourhood Centre, Ravenswood, Ipswich

IP3 9QF Suffolk, Eastern East of England Coop

Posted 3 days ago

Job Viewed

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Job Description

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description attached to the bottom of this webpage.

Normal working pattern for this role:

Working Day Shift start/end time
Monday 5pm - 10pm
Sunday 5pm - 10pm

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Our co-op will only recruit individuals who have passed the school leaver’s age.  To find out the school leaver age please visit the following link;   

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including S tream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

Salary: £12.21 per hour - Total Vacancy Hours: 10Location: Unit A Greenways, Neighbourhood Centre, Ravenswood, Ipswich, IP3 9QF IP3 9QF
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Customer Service Assistant - Unit A Greenways, Neighbourhood Centre, Ravenswood, Ipswich

IP3 9QF Suffolk, Eastern East of England Coop

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description attached to the bottom of this webpage.

Normal working pattern for this role:

Working Day Shift start/end time
Wednesday 6pm - 10pm
Friday 2pm - 6pm

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Our co-op will only recruit individuals who have passed the school leaver’s age.  To find out the school leaver age please visit the following link;   

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including S tream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.


Salary: £12.21 per hour - Total Vacancy Hours: 8Location: Unit A Greenways, Neighbourhood Centre, Ravenswood, Ipswich, IP3 9QF IP3 9QF
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Customer Service Assistant - 89 Austin Street, Ipswich

IP2 8DF Suffolk, Eastern East of England Coop

Posted 7 days ago

Job Viewed

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Job Description

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description attached to the bottom of this webpage.

Normal working pattern for this role:

Working Day Shift start/end time
Sunday 6:30am - 11:30am

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Over 18 roles

Due to the nature of the role and its requirements, applicants will need to be aged 18 years or over to apply for this position.

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including Stream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.


Salary: £12.21 per hour - Total Vacancy Hours: 5Location: 89 Austin Street, Ipswich, IP2 8DF IP2 8DF
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Customer Service Assistant - 17 Garrick Way, Ipswich

IP1 6NF Suffolk, Eastern East of England Coop

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description attached to the bottom of this webpage.

Normal working pattern for this role:

Working Day Shift start/end time
Wednesday 6pm - 10pm

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Our co-op will only recruit individuals who have passed the school leaver’s age.  To find out the school leaver age please visit the following link;   

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including S tream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.


Salary: £12.21 per hour - Total Vacancy Hours: 4Location: 17 Garrick Way, Ipswich, IP1 6NF IP1 6NF
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