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Customer Service Representative

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WC2N 5DN London £55 - £80 per hour HSBC Holdings plc

Posted 5 days ago

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Part Time Freelance

Customer Service Representative – Job Description

We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.

As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.

We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.

Key Responsibilities:

  • Assist customers with bookings, reservations, inquiries, and complaints
  • Maintain accurate and up-to-date records of customer interactions
  • Provide clear and friendly communication across multiple channels
  • Collaborate with internal departments to meet customer needs
  • Handle transactions or payment processing as required
  • Promote services, products, and special offers when appropriate
  • Maintain a positive and professional image at all times

Requirements:

  • No prior experience necessary; full training will be provided
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a customer-oriented mindset
  • Ability to multitask and perform well under pressure
  • Flexible availability, including evenings and weekends
  • A willingness to learn and grow in a team environment

If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.

Company Details

HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
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Testing

Premium Job
560008 London £1000 - £10000 per month What Digital India

Posted 7 days ago

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Full time Permanent

Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords

Company Details

Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing Testing
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Pastry Sous Chef

London, London Park Hyatt London River Thames

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About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool. Alongside our hotel offering, we are also in the process of launching a unique residential experience, creating a dynamic and evolving luxury environment for longer staying guests.

Duties and responsibilities related to the Pastry Sous Chef role  

  • Support the Executive Pastry Chef and senior kitchen team in overseeing pastry operations, ensuring efficiency, consistency, and exceptional standards of quality and presentation.  

  • Lead by example, managing and inspiring the pastry team to deliver smooth, well- organised service across all shifts.  

  • Contribute to the development of pastry menus, seasonal offerings, and recipe innovation, aligning with the hotel’s culinary vision.  

  • Oversee the preparation and presentation of all baked goods, desserts, and pastry items, ensuring consistency, portion control, and adherence to recipes.  

  • Maintain a clean, safe, and hygienic pastry kitchen in full compliance with food safety regulations.  

  • Collaborate with other departments to meet service requirements and elevate guest experiences through outstanding pastry offerings.  

About You  

You will have proven experience as a Pastry Sous Chef in a hotel or high-volume pastry kitchen. A creative and skilled culinary professional, you bring strong leadership and organisational abilities, along with a passion for pastry arts and a commitment to excellence in quality, consistency, and presentation.  

Benefits of the Pastry Sous Chef role include  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays across Hyatt for you, your family, and friends from day one  

  • Free meals on duty in our colleague restaurant  

  • Uniform provided and laundered complimentary  

  • Headspace membership and access to our Employee Assistance Programme  

  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels  

  • Continuous learning and development opportunities, including clear career progression and promotion pathways across Hyatt Hotels worldwide  

At Hyatt, “We care for people so they can be their best.” This is reflected in our values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means becoming part of the global Hyatt family, with over 1,150 hotels in more than 70 countries, and recognition as a Great Place to Work.  

Being part of Hyatt means always having space to be you. We celebrate diversity, equity, and inclusion. Our teams are a vibrant mosaic of cultures, ethnicities, genders, ages, abilities, and identities.  

Join a team that is making travel more human, connected, and sustainable. Here, every role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.  

Next Steps: Apply today for this Pastry Sous Chef role and start your journey with Hyatt Hotels!  

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Head Chef

London, London Unbound Great Scotland Yard London

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Head Chef Salary: £54,000 + Service Charge (approx £7,000 per annum)

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Head Chef to join our Great Scotland Yard team. In this role, you will be responsible for leading the culinary team in delivering exceptional food quality, consistency, and creativity while ensuring cost control, food safety, and compliance with company standards.

 

This role combines leadership, operational management, and culinary expertise to maintain and enhance the reputation of the food & beverage operation You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organisation with colleagues, customers, and guests.

  • Oversee and ensure an exceptional dining experience across multiple outlets, including The Yard Breakfast, The Parlour, Forty Elephants, Sibin, and Grace & Favour.

  • Manage food costs in line with the approved budget and overall hotel business plan.

  • Support the preparation of the Annual Business Plan and assist with monthly revenue and expense reforecasting.

  • Supervise and guide colleagues within the department, ensuring service standards and procedures outlined in the Departmental Operations Manual are consistently maintained.

  • Train, coach, and mentor culinary colleagues, developing their skills to perform duties productively while fostering high levels of engagement.

  • Stay up to date with seasonal trends and new products available in the market to enhance menu offerings.

  • Maximise team productivity through multi-skilling, multi-tasking, and flexible scheduling practices to achieve departmental financial goals while exceeding guest expectations

Who We Are 
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.  

 

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

 

Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

 

How We Care for Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

 

We’re proud to offer exceptional benefits which include:

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

  • Free meals on duty

  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

  • Business attire laundered complimentary

  • Headspace membership and access to our Employee Assistance Programme

  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You are a confident and inspiring leader, passionate about culinary excellence and committed to nurturing talent and driving innovation within a high-performing kitchen team. You enjoy creating unique and memorable experiences through food.

Experience Required:

  • You will have proven experience as a Head Chef or Sous Chef in a luxury hotel or high-end culinary environment.
  • Extensive knowledge of food safety regulations and HACCP compliance
  • Experience with menu development and innovation
  • Committed to delivering the highest standards of quality, consistency, and presentation, while balancing creativity with operational and financial goals.

Experience Preferred:

  • Degree in culinary arts
  • Proven work experience or exposure to London-based hotels, with knowledge of UK hospitality standards, local compliance (e.g., Food Hygiene Rating Scheme), and service expectations for international guests.
  • Familiarity with implementing and maintaining brand-specific SOPs, guest experience protocols
  • Proficiency in Microsoft Office Suite

About Great Scotland Yard Hotel – The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

Next steps: Apply today for this Head Chef role and start your journey with Hyatt!

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Chef de Partie

London, London Andaz Liverpool Street

Posted today

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Job Description

Salary: £31,200 + Service Charge

The Opportunity  

Hyatt Hotels Corporation seeks an enthusiastic Chef de Partie to join our Andaz Liverpool Street team. In this role, you will take ownership of a designated section of the kitchen, working closely with the Sous Chef and wider culinary team to deliver exceptional dining experiences across our restaurants, banqueting, and in-room dining services. You’ll play a vital role in maintaining Hyatt’s reputation as a leading hospitality company, while advancing your own career and inspiring those around you.  

As a Chef de Partie , you will lead your section with precision, creativity, and consistency. You’ll be expected to uphold the highest culinary standards, mentor junior chefs, and contribute to the seamless execution of our diverse menus.  

  • Section Leadership: Manage and oversee a specific kitchen section, ensuring it is well-prepared, organised , and operating at the highest standard.  

  • Menu Execution: Prepare and present dishes with consistency in flavour , texture, and presentation, contributing to an exceptional guest dining experience.  

  • Team Development: Support and guide Demi Chefs and Commis Chefs, fostering a collaborative and growth-oriented kitchen environment.  

  • Inventory & Ordering: Monitor stock levels, assist with ordering, and ensure proper storage and rotation to maintain freshness and reduce waste.  

  • Compliance & Hygiene: Uphold rigorous food safety and hygiene standards in line with HACCP and company policies.  

  • Operational Efficiency: Maintain cleanliness and functionality of kitchen equipment and workstations, ensuring smooth service across all meal periods.  

  • Innovation & Creativity: Contribute ideas to menu development, seasonal specials, and unique culinary experiences that reflect our brand’s identity.  

Who We Are  

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.  

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.  

We’re proud to offer exceptional benefits which include:  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays for you, your family, and friends from day one  

  • Free meals on duty  

  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels  

  • Complimentary laundering of business attire  

  • Headspace membership and access to our Employee Assistance Programme  

  • Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide  

Who You Are  

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You are confident in leading a section, passionate about culinary excellence, and eager to grow within a dynamic team.  

Experience Required  

  • Proven experience in hotel culinary operations, with the ability to manage and lead a section independently  

  • Strong knowledge of food preparation techniques, kitchen operations, and HACCP compliance  

  • Excellent communication and leadership skills to support and inspire junior team members  

  • Ability to work efficiently in a fast-paced, multi-outlet environment  

Experience Preferred  

  • Previous experience in a Chef de Partie role within a luxury hotel or fine dining restaurant  

  • Proven work experience or exposure to London-based hotels, with knowledge of UK hospitality standards, local compliance (e.g., Food Hygiene Rating Scheme), and service expectations for international guests  

  • Level 2 or higher food safety certification is preferred, with strict adherence to health and safety regulations  

About Andaz London Liverpool Street  

Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.  

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.  

Next Steps: Apply today for this Chef de Partie role and start your journey with Hyatt!  

This advertiser has chosen not to accept applicants from your region.

Chef de Partie

London, London Hyatt Regency London Blackfriars

Posted today

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Job Description

The Opportunity  

Hyatt Hotels Corporation seeks an enthusiastic Chef de Partie to join our Hyatt Regency London Blackfriars team. In this role, you will take ownership of a designated section of the kitchen, working closely with the Sous Chef and wider culinary team to deliver exceptional dining experiences across our restaurants, banqueting, and in-room dining services. You’ll play a vital role in maintaining Hyatt’s reputation as a leading hospitality company, while advancing your own career and inspiring those around you.  

As a Chef de Partie , you will lead your section with precision, creativity, and consistency. You’ll be expected to uphold the highest culinary standards, mentor junior chefs, and contribute to the seamless execution of our diverse menus.  

  • Section Leadership: Manage and oversee a specific kitchen section, ensuring it is well-prepared, organised , and operating at the highest standard.  

  • Menu Execution: Prepare and present dishes with consistency in flavour , texture, and presentation, contributing to an exceptional guest dining experience.  

  • Team Development: Support and guide Demi Chefs and Commis Chefs, fostering a collaborative and growth-oriented kitchen environment.  

  • Inventory & Ordering: Monitor stock levels, assist with ordering, and ensure proper storage and rotation to maintain freshness and reduce waste.  

  • Compliance & Hygiene: Uphold rigorous food safety and hygiene standards in line with HACCP and company policies.  

  • Operational Efficiency: Maintain cleanliness and functionality of kitchen equipment and workstations, ensuring smooth service across all meal periods.  

  • Innovation & Creativity: Contribute ideas to menu development, seasonal specials, and unique culinary experiences that reflect our brand’s identity.  

Who We Are  

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.  

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.  

We’re proud to offer exceptional benefits which include:  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays for you, your family, and friends from day one  

  • Free meals on duty  

  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels  

  • Complimentary laundering of business attire  

  • Headspace membership and access to our Employee Assistance Programme  

  • Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide  

Who You Are  

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You are confident in leading a section, passionate about culinary excellence, and eager to grow within a dynamic team.  

Experience Required  

  • Proven experience in hotel culinary operations, with the ability to manage and lead a section independently  

  • Strong knowledge of food preparation techniques, kitchen operations, and HACCP compliance  

  • Excellent communication and leadership skills to support and inspire junior team members  

  • Ability to work efficiently in a fast-paced, multi-outlet environment  

Experience Preferred  

  • Previous experience in a Chef de Partie role within a luxury hotel or fine dining restaurant  

  • Proven work experience or exposure to London-based hotels, with knowledge of UK hospitality standards, local compliance (e.g., Food Hygiene Rating Scheme), and service expectations for international guests  

  • Level 2 or higher food safety certification is preferred, with strict adherence to health and safety regulations  

About Hyatt Regency London Blackfriars  

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants, and 1 signature bar.  

Next Steps: Apply today for this Chef de Partie role and start your journey with Hyatt!  

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Pastry Commis Chef - Magic Table

London, London Park Hyatt London River Thames

Posted today

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Job Description

Pastry Commis Chef Salary: £27,000 + Service Charge

The Opportunity  

Hyatt Hotels Corporation seeks an enthusiastic Pastry Commis Chef to join our Park Hyatt London River Thames team. In this role, you will support the pastry team in delivering exceptional dessert and bakery offerings. You’ll be instrumental in maintaining Hyatt’s reputation as a leading hospitality company, while developing your skills and growing within a dynamic kitchen environment.

As Commis Chef for Magic Table you will play an integral part in bringing our new immersive dining experience to life. Magic Table is an immersive 3D dining experience where each table is transformed into a captivating storyteller, guided by the guest’s personal choices. Making its London debut at the exclusive Tamisé , this one-of-a-kind event features world-renowned magicians Thommy Ten & Amélie van Tass.  The role surrounds food preparation and service, working under the guidance of senior chefs to ensure consistency, quality, and creativity in every dish. This is an ideal opportunity for someone looking to build a career in culinary arts within a luxury hotel setting.  

Key Responsibilities  

  • Food Preparation: Assist in preparing ingredients and executing dishes to the highest standards across multiple outlets.  

  • Mise en Place: Ensure your station is well-stocked, organised , and ready for service, contributing to smooth kitchen operations.  

  • Learning & Development: Actively engage in training, absorbing new techniques, and seeking feedback to improve your culinary skills.  

  • Compliance & Hygiene: Maintain strict food safety and hygiene standards in line with HACCP and company policies.  

  • Team Support: Work collaboratively with chefs and kitchen porters, contributing to a positive and productive kitchen culture.  

  • Equipment Care: Keep tools and workstations clean and well-maintained, supporting overall kitchen efficiency.  

Who We Are  

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.  

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.  

We’re proud to offer exceptional benefits which include:  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays for you, your family, and friends from day one  

  • Free meals on duty  

  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels  

  • Complimentary laundering of business attire  

  • Headspace membership and access to our Employee Assistance Programme  

  • Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide  

Who You Are  

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You are passionate about food, eager to learn, and excited to grow within a supportive and high-performing team.  

Experience Required  

  • Basic experience in a professional kitchen or culinary training  

  • Understanding of food preparation techniques and kitchen hygiene standards  

  • Ability to follow instructions and work efficiently under pressure  

  • Strong teamwork and communication skills  

Experience Preferred  

  • Previous experience in a luxury hotel or fine dining restaurant  

  • Exposure to London-based hospitality operations and UK food safety standards  

  • Level 1 or 2 Food Safety certification  

About Park Hyatt London River Thames  

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.  

Next Steps: Apply today for this Pastry Commis Chef role and start your journey with Hyatt!  

This advertiser has chosen not to accept applicants from your region.
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Night Chef de Partie

London, London Hyatt Regency London - The Churchill

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The Opportunity  

Hyatt Hotels Corporation seeks an enthusiastic Night Chef de Partie to join our Hyatt Regency London - The Churchill team. In this role, you will take ownership of a designated section of the kitchen during night operations, collaborating closely with the Night Sous Chef and wider culinary team to deliver exceptional dining experiences for late-night service, in-room dining, and early breakfast preparations. You’ll be instrumental in maintaining Hyatt’s reputation as a leading hospitality company, while nurturing your own growth and inspiring those around you.  

As a Night Chef de Partie, you will play a key role in leading your section with precision, creativity, and consistency during overnight shifts. You’ll be expected to uphold the highest culinary standards, mentor junior chefs, and contribute to the smooth execution of our menus across multiple outlets.  

  • Section Leadership: Manage and oversee a specific kitchen section during night service, ensuring readiness, organisation, and excellence.  

  • Menu Execution: Prepare and present dishes to the highest standards, maintaining consistency in flavour, texture, and visual appeal across late-night and early-morning offerings.  

  • Team Development: Support and guide Night Demi Chefs and Commis Chefs, fostering a culture of learning and collaboration.  

  • Inventory & Ordering: Monitor stock levels, place orders, and ensure proper storage and rotation to minimise waste and maintain freshness.  

  • Compliance & Hygiene: Uphold rigorous food safety and hygiene standards in line with HACCP and company policies.  

  • Operational Efficiency: Maintain equipment and workstations, ensuring smooth overnight service and adherence to kitchen protocols.  

  • Innovation & Creativity: Contribute ideas to menu development, overnight specials, and guest experiences tailored to late-night and early risers.  

Who We Are  

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.  

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.  

We’re proud to offer exceptional benefits which include:  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays for you, your family, and friends from day one  

  • Free meals on duty  

  • Life Assurance

  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels  

  • Complimentary laundering of business attire  

  • Headspace membership and access to our Employee Assistance Programme  

  • Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide  

Who You Are  

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You are confident in leading a section, passionate about culinary excellence, and eager to grow within a dynamic team.  

Experience Required  

  • Proven experience in hotel culinary operations, with the ability to manage and lead a section independently  

  • Strong knowledge of food preparation techniques, kitchen operations, and HACCP compliance  

  • Excellent communication and leadership skills to support and inspire junior team members  

  • Ability to work independently and efficiently during overnight shifts in a fast-paced, multi-outlet environment  

Experience Preferred  

  • Previous experience in a Chef de Partie role within a luxury hotel or fine dining restaurant  

  • Proven work experience or exposure to London-based hotels, with knowledge of UK hospitality standards, local compliance (e.g., Food Hygiene Rating Scheme), and service expectations for international guests  

  • Level 2 or higher certification is preferred, with strict adherence to health and safety regulations  

About Hyatt Regency London – The Churchill  
Perfectly located in London’s West End, overlooking Portman Square Gardens, Hyatt Regency London – The Churchill features 440 sophisticated guestrooms including 50 suites, 11 distinctive event spaces, and a choice of premium dining options. Known for timeless five-star service, the hotel reflects Hyatt’s commitment to luxury hospitality, providing an inclusive environment where both guests and colleagues feel at home. The Churchill Bar & Terrace embodies this ethos, combining tradition with modern style in one of the city’s most acclaimed settings.  

Next Steps: Apply today for this Night Chef de Partie role and start your journey with Hyatt!  

This advertiser has chosen not to accept applicants from your region.

Sous Chef - Magic Table

London, London Park Hyatt London River Thames

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Job Description

Sous Chef Salary: £46,350 + Service Charge

The Opportunity   

Hyatt Hotels Corporation seeks an enthusiastic Sous Chef to join our Park Hyatt London River Thames team. As Sous Chef for Magic Table you will play a pivotal role in bringing our new immersive dining experience to life. Magic Table is an immersive 3D dining experience where each table is transformed into a captivating storyteller, guided by the guest’s personal choices. Making its London debut at the exclusive Tamisé , this one-of-a-kind event features world-renowned magicians Thommy Ten & Amélie van Tass.  Working hours for this position are Wednesday to Sunday 3pm to 10pm.

  • Kitchen Leadership Supervise and coordinate kitchen staff, ensuring smooth operations across all sections.  

  • Menu Execution & Quality Control Ensure dishes are prepared to the highest standards, maintaining consistency in taste, presentation, and timing.  

  • Inventory & Cost Management Monitor stock levels, order supplies, and help manage food costs and waste reduction.  

  • Training & Development Mentor junior chefs and apprentices, fostering skill development and maintaining morale.  

  • Health & Safety Compliance Enforce hygiene standards, food safety protocols, and kitchen cleanliness in line with HACCP or local regulations.  

  • Problem Solving & Decision-Making Step in during service disruptions, resolve conflicts, and make quick decisions under pressure.  

  • Collaboration with Head Chef Assist in menu planning, specials creation, and operational strategy.  

Who We Are  
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.    

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.   

We’re proud to offer exceptional benefits which include:  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!  

  • Free meals on duty  

  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels  

  • Business attire laundered complimentary  

  • Headspace membership and access to our Employee Assistance Programme  

  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide  

Who You Are  

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You are a dependable and driven culinary professional, passionate about supporting the Head Chef, leading the team with confidence, and ensuring consistency and quality across every service.  

Experience Required:  

  • You will have proven experience as a Sous Chef or Junior Sous Chef in a luxury hotel or high-end culinary environment.  

  • Extensive knowledge of food safety regulations and HACCP compliance  

  • Exposure to menu development  

  • Proven ability to manage teams, delegate tasks, and maintain kitchen discipline  

  • Committed to delivering the highest standards of quality, consistency, and presentation, while balancing creativity with operational and financial goals.  

Experience Preferred:   

  • Formal culinary training or diploma  

  • Ability to thrive in high-pressure environments and adapt to changing menus or guest preferences  

  • Proven work experience or exposure to London-based hotels, with knowledge of UK hospitality standards, local compliance (e.g., Food Hygiene Rating Scheme), and service expectations for international guests.  

  • Proficiency in Microsoft Office Suite  

About Park Hyatt London River Thames  

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.  

Next steps: Apply today for this Sous Chef role and start your journey with Hyatt!  

This advertiser has chosen not to accept applicants from your region.

Banqueting Chef de Partie

London, London Park Hyatt London River Thames

Posted today

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Job Description

Chef de Parties Salary: £34,000 + Service Charge

The Opportunity  

Hyatt Hotels Corporation seeks an enthusiastic Banqueting Chef de Partie to join our Park Hyatt London River Thames   team. As Banqueting Chef de Partie , you will take ownership of a designated section within the banqueting kitchen, supporting the Sous Chef and Head Chef in delivering exceptional culinary experiences for a wide range of events and functions.  

  • Section Leadership: Manage and oversee a specific section of the banqueting kitchen, ensuring readiness, organisation , and excellence during service.  

  • Menu Execution & Quality Control: Prepare and present banquet dishes to the highest standards, ensuring consistency in flavour , presentation, and timing across a variety of event formats—from intimate gatherings to large-scale conferences.  

  • Inventory & Cost Management: Monitor stock levels for your section, assist with ordering, and ensure proper storage and rotation to minimise waste and maintain freshness.  

  • Training & Development: Support and mentor Demi Chefs and Commis Chefs, fostering a collaborative and high-performing team environment.  

  • Health & Safety Compliance: Uphold rigorous food safety and hygiene standards in line with HACCP and local regulations, ensuring a clean and safe working environment.  

  • Operational Efficiency: Maintain equipment and workstations in your section, ensuring smooth service and adherence to kitchen protocols.  

  • Collaboration with Senior Team: Work closely with the Banqueting Sous Chef and Head Chef on menu execution, event planning, and continuous improvement initiatives.  

Who We Are  

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.  

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.  

Why Now?  

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.  

How We Care for Our People  

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.  

We’re proud to offer exceptional benefits which include:  

  • 12 complimentary nights a year across Hyatt Hotels worldwide  

  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!  

  • Free meals on duty  

  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels  

  • Business attire laundered complimentary  

  • Headspace membership and access to our Employee Assistance Programme  

  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide  

Who You Are  

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You are a dependable and driven culinary professional, passionate about delivering high-quality food for events, leading your section with confidence, and contributing to the success of every banquet and function.  

Experience Required:  

  • Proven experience as a Chef de Partie or strong Demi Chef in a banqueting or high-volume kitchen environment  

  • Strong knowledge of food preparation techniques, kitchen operations, and HACCP compliance  

  • Ability to manage a section independently and support junior team members  

  • Committed to delivering consistent quality, presentation, and timing in a fast-paced event setting  

Experience Preferred:  

  • Formal culinary training or diploma  

  • Experience in a luxury hotel or fine dining banqueting environment  

  • Proven work experience or exposure to London-based hotels, with knowledge of UK hospitality standards, local compliance (e.g., Food Hygiene Rating Scheme), and service expectations for international guests  

  • Proficiency in Microsoft Office Suite  

About Park Hyatt London River Thames  

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.  

Next Steps: Apply today for this Banqueting Chef de Partie role and start your journey with Hyatt !  

This advertiser has chosen not to accept applicants from your region.

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