What Jobs are available for Account Executive in Birmingham?

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 21,000 employees spanning over 100 countries.

We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.

The Role

We have an exciting opportunity for an Account Executive to join our Sport & Entertainment division in Birmingham, supporting a portfolio of national governing bodies across the UK. This is a dynamic, client-facing role that combines relationship management with strategic growth. You'll be responsible for delivering outstanding service, ensuring client retention, and identifying opportunities to expand our footprint.

The role involves regular travel to client sites, making strong interpersonal skills and a proactive approach essential. The ideal candidate will be a confident self-starter, capable of managing their own workload, building long-term partnerships, and thriving in a fast-paced, collaborative environment.

What You'll Be Doing

• Manage and prioritise your workload to meet personal and team objectives.
• Review and prepare client documentation to support accurate and timely quoting.
• Liaise with clients and underwriters to ensure appropriate cover and pricing.
• Produce compliant market documentation and ensure accurate data entry.
• Monitor and forecast renewal and new business activity for planning purposes.
• Support the development of new products and wordings through market research.
• Ensure all documentation and communications meet compliance and audit standards.
• Build and maintain strong relationships with clients, underwriters, and internal teams.
• Provide leadership and mentoring to junior team members where applicable.
• Support recruitment, succession planning, and personal development initiatives.

Who We're Looking For

• Strong understanding of insurance principles and relevant regulatory environments.
• Proven experience in a similar broking or client-facing insurance role.
• Excellent communication and relationship-building skills.
• Highly organised with strong time management and prioritisation abilities.
• Confident decision-maker with strong analytical and problem-solving skills.
• Comfortable working independently and collaboratively in a fast-paced environment.
• Detail-oriented with a commitment to accuracy and compliance.
• Adaptable and resilient under pressure, with a positive approach to change.
• Skilled in coaching or mentoring junior colleagues (desirable).
• Proficient in relevant systems and Microsoft Office applications.

Qualifications

• Full UK Driver's Licence
• 2+ years insurance experience
• GCSEs (or equivalent) in Maths and English.
• A Levels (or equivalent) desirable.
• LLMIT (Lloyd's and London Market Introductory Test) where relevant.
• Working towards or attained ACII (preferred but not essential).

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

• Prospect for new business opportunities through various channels, including cold calling, email outreach, and networking.
• Develop and maintain a strong pipeline of potential clients.
• Understand client needs and provide tailored solutions that align with our service offerings.
• Conduct compelling sales presentations and product demonstrations to prospective clients.
• Negotiate contract terms and close sales agreements.
• Build and nurture long-term relationships with key decision-makers.
• Collaborate with marketing and customer success teams to ensure a seamless client journey.
• Achieve and exceed monthly and quarterly sales targets.
• Stay up-to-date with industry trends and competitor activities.
• Provide accurate sales forecasts and reports to management.

• Proven experience in a B2B sales role, particularly in account management or business development.
• Demonstrated success in meeting or exceeding sales quotas.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and trust with clients quickly.
• Strong understanding of the sales process and CRM software (e.g., Salesforce).
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Ability to adapt to a hybrid work model, balancing remote tasks with in-office responsibilities.
• A degree in Business, Marketing, or a related field is advantageous.
• Resilience and a proactive approach to overcoming sales challenges.

As an Account Executive at Inspired Thinking Group (ITG), you’re proactive, self-motivated and able to work across multiple projects with varying deadlines. Your key skills lie in customer service, attention to detail and the ability to stay calm under pressure, in this fast paced collaborative environment.

You’ll play a vital role in supporting one of our key retail clients. You’ll be a central point of contact helping to ensure all queries are managed efficiently and professionally.

You’ll support the team across a range of briefs, making sure projects are accurately captured, scheduled and delivered on time. Over time, you’ll be upskilled to act as support for these briefs, building your knowledge and confidence to handle them independently.

Your day-to-day will also include providing admin and system support for stock management tasks. Alongside this, you’ll be managing briefs, coordinating timelines and working with account managers and internal teams to deliver exceptional customer service. Quality control checks and compiling reports will also form part of your role, helping to maintain high standards and support strategic decision-making.

Key Responsibilities:

• Efficiently manage data, artwork and print briefs using our cutting-edge technology.
• Validating information supplied by the client to ensure accuracy of briefing.
• Act as the primary point of contact for our internal helpline, which receives enquiries direct from the client, ensuring prompt and professional responses.
• Stay on top of Work In Progress (WIP) management, ensuring timely project progression.
• Handle invoicing and month-end tasks efficiently.
• Addressing client needs / concerns as quickly and effectively as possible, to develop and maintain strong relationships.
• Provide support on content and production work within the team.
• Conduct site visits for quality control of POS deliveries.
• Attend press passes/QC sessions at print partners as required.
• Stock Management and reporting.

Requirements

• First and foremost, you should be service driven. Our people go above and beyond to put customer service at the heart of everything.
• Strong communication skills, both written and verbal.
• Able to build strong relationships with clients, colleagues and suppliers.
• Able to work independently, whilst keeping stakeholders informed.
• Remain calm and confident when handling challenging situations.
• A true team player with a positive and collaborative approach.
• Excellent attention to detail. Able to prioritise workload effectively, managing multiple projects in a fast-paced environment.
• Proficient in Microsoft Office suite – especially Excel.
• You hold a full driving licence.

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays  – we understand the importance of you getting some down time.

• Annual Wellbeing Day –  enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme –  helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan –  claim back the cost of your medical treatments.
• Smart Working Options –  spend up to 40% of your working week from home.
• So many savings  – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme  – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme  – save on the cost of biking to work.
• Monthly Employee Awards  - Employee of the Month programme with £250 bonus
• Raising money for charity  including a paid Volunteer Day  – we’re all about giving back… and having lots of fun in the process!
• Referral scheme  – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.

• Wellbeing Programme –  giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave –  support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

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At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Working within the Gallagher Care and Charity Division, responsible for the management and development of relationships with allocated clients, working closely with Account Managers to provide exceptional service to new and existing clients by advising on and securing appropriate cover to meet their demands and needs, seeking growth opportunities, achieve optimum profitable renewal retention and growth. This is a hybrid working role combining working from home and regular office attendance as agreed depending on location.

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships, undertaking regular meetings to understand their insurance and risk management needs, preferences and expectations. Have overall responsibility for the client’s relationship with Gallagher
• Identify and capitalise on new business and growth opportunities to drive sales and growth. Develop revenue through insurance programs plus wider client service offerings
• Obtain and maintain risk information including fact find, survey reports and site photos, accompanying insurer surveys that arise. Review claims experience and advise Clients on trends, effects and risk management.
• Assist in broking where appropriate, deal with internal and external queries from colleagues or underwriters
• Link in with wider team resources where appropriate – e.g. claims, risk management, marketing
• Present terms, deliver new business or renewal report and accompanying documents, obtain client instructions and provide clear closings to the Account Manager.
• Ensure compliance with FCA regulations and Gallagher policies and procedures and quality standards, raising any complaints, errors or omissions with management on discovery to protect Gallagher’s reputation. Work in accordance with the requirements detailed in the Gallagher UK Professional Standards Manual.
• Maintain and update knowledge of insurance products, services and markets as and when developments occur
• Build and maintain network of contacts in both internal and external markets.
• Cultivate a positive, respectful work culture that promotes teamwork, particularly with your Account Managers
• Conduct coaching, training and share knowledge where beneficial to the wider team.

• Good understanding of insurance principles and the coverage, terms and conditions of transacted risk types develop knowledge of the requirements of the niche sectors in which we operate.
• Understand insurance laws and their impact on advice provided and client programs
• Risk aware with strong planning and analytical skills along with accuracy and high attention to detail
• Excellent written and verbal communication and interpersonal skills to build rapport with clients, insurers, team members and management. Authentic communication skills for varying audience.
• Ability to ask relevant questions to identify client needs
• Adept at negotiating to achieve the desired result
• Professional and empathetic with team members, internal and external clients, even in conflict situations, maintaining confidentiality and integrity at all times
• Self-motivated with a results oriented mindset whilst able to work within a team to achieve priorities and motivate others
• Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA’s
• Proficiency in using MS Office, Acturis and Gallagher applications (Acturis and knowledge of Gallagher applications can be developed)
• Aligned with Gallagher vision, values and strategy
• Willingness to achieve Cert CII as minimum, work towards higher insurance qualifications is desirable . Maintenance of appropate CPD requirements.
• Eligible to work in the UK
• Ability to travel to client sites and other Gallagher offices where required.
• Proactive in lead management and follow up
• Excellent planning and analytical skills
• Deals with ambiguity
• Comfortable and credible at decision-maker level
• Continually builds and sustains a network managing relationships

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Customer Account Executive
Location: West Midlands
Salary: Competitive 
Contract: Permanent, Hybrid (3 days in office)

I’m recruiting for a leading sustainable logistics and supply chain company specialising in providing sustainable, high-quality solutions across Europe who are looking for a Customer Account Executive  to join their customer service team in the West Midlands.

In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands and ensuring excellent service in a B2B setting. As the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships.

This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20%, who are dedicated to delivering top-tier service to their customers.

Key Responsibilities:

• Act as the main contact for customer inquiries and have ownership of your accounts
• Monitor customer performance and stock levels
• Ensure data accuracy and compliance with contracts
• Build relationships with customers and internal teams to ensure service excellence

What We’re Looking For:

• 1+ years experience in B2B customer service or account management
• Good analytical skills (Excel – Pivot Table and V look ups)
• Great organisational skills and excellent attention to detail
• Strong communication and organisational skills

How to Apply:
If you’re passionate about customer service and want to join a company with a greener future, please submit your CV and apply now. You can apply directly by sending your CV to me at (url removed) 
All candidates must have permanent right to work in the UK

• Develop and execute strategic sales plans to achieve and exceed sales targets for enterprise accounts.
• Identify and prospect new business opportunities within target markets.
• Manage the entire sales cycle from lead generation to closing deals.
• Build and maintain strong, long-lasting relationships with key decision-makers at enterprise-level organisations.
• Conduct product demonstrations and presentations tailored to client needs.
• Collaborate with internal teams (marketing, product, support) to ensure customer success and satisfaction.
• Negotiate contracts and close agreements to maximise profitability.
• Stay informed about market trends, competitor activities, and customer needs.
• Provide accurate sales forecasts and reports to management.
• Act as a brand ambassador, representing the company's values and commitment to excellence.

• Proven track record of success in B2B enterprise sales, consistently meeting or exceeding quotas.
• Strong understanding of sales methodologies and the ability to apply them effectively.
• Excellent negotiation, communication, and presentation skills.
• Ability to build rapport and establish trust with senior executives.
• Demonstrated ability to manage complex sales cycles and large accounts.
• Experience in the (specific industry, e.g., SaaS, technology, financial services) sector is a plus.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
• Self-motivated with a passion for sales and achieving results.

• Develop and execute strategic sales plans to achieve company goals and expand customer base.
• Manage and nurture relationships with key clients, ensuring high levels of satisfaction and retention.
• Identify and pursue new business opportunities, generating leads through various channels.
• Prepare and deliver persuasive sales presentations and product demonstrations.
• Negotiate contract terms and close deals effectively.
• Collaborate with marketing and product teams to align sales strategies with market demands.
• Track sales performance metrics and report on progress to management.
• Stay up-to-date with industry trends, competitor activities, and market developments.

• Proven experience in a senior sales role, preferably in a B2B environment.
• Demonstrable success in meeting and exceeding sales targets.
• Excellent communication, interpersonal, and negotiation skills.
• Strong presentation and proposal writing abilities.
• Ability to build and maintain strong client relationships.
• Proficiency in CRM software (e.g., Salesforce).
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• Drive new business revenue by identifying and closing enterprise-level opportunities.
• Develop and execute strategic account plans for key target accounts.
• Build and maintain strong relationships with C-level executives and key decision-makers.
• Conduct compelling sales presentations and product demonstrations.
• Understand customer business needs and articulate tailored solutions.
• Manage the entire sales cycle, from prospecting to negotiation and closing.
• Consistently meet or exceed sales quotas and performance targets.
• Collaborate with pre-sales engineers and solution architects to develop proposals.
• Stay informed about industry trends and competitive landscapes.
• Represent the company professionally and build a strong personal brand within the enterprise community.

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in enterprise sales, consistently exceeding quotas in a technology-focused industry.
• Demonstrated success in selling complex solutions to large organizations.
• Strong understanding of consultative selling methodologies.
• Excellent negotiation, communication, and presentation skills.
• Ability to build rapport and establish trust with senior executives.
• Self-motivated, organized, and able to manage a remote sales pipeline effectively.
• Familiarity with CRM software (e.g., Salesforce) and sales enablement tools.
• Experience in SaaS sales or cloud solutions is a significant advantage.