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Administrative Officer

Leeds, Yorkshire and the Humber Brook Street

Posted 5 days ago

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Job Description


Home Office - Administrative Officer

Job Description
Administrative Officer
Location: Second Floor, Waterside House, 471 Kirkstall Road, Leeds, LS4 2QB
Hourly rate: £13.85
Hybrid working - 40% office 60% remote
Working Days/Hours: Monday to Friday: 9am-5pm - 2/3 WEEK TRAINING, Core hours 10:00 - 15:00 - flexi time 7am to 7pm, 37 hrs p/w

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Admin Officer.

List the duties/ responsibilities:

  • Demonstration of good organisational skills.
  • Able to monitor and progress case information
  • Work well in a team.



Key Responsibilities:

  • Making well informed decisions for our customers.
  • Providing support by undertaking a range of administrative tasks such as: file movement and tracking, logging correspondence, monitoring electronic inboxes, issuing letters and dealing with customer queries.
  • Scanning and digitising of customer supporting evidence and updating relevant databases/files.
  • Ensuring case files are decision ready for casework, appeals or removal processes.
  • Telephone call handling / booking appointments.
  • Able to demonstrate sound interpersonal, communication and relationship-building skills and thrive working as part of a team.
  • Dress Code - smart casual and no sport clothing.



Training:
Training will be provided and should take about 2/3 weeks. Training will be office based - No holiday during the training period.

Clearance level (to be applied for by Brook Street upon a successful application):
DBS + CTC

Role specific requirements:

You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team #J-18808-Ljbffr
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Administrative Officer (XN03)

Leeds, Yorkshire and the Humber NHS

Posted 5 days ago

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Job Description

NuclearMedicine are looking for a highly motivated, enthusiastic member of staff tojoin our admin and clerical team. TheNuclear Medicine departments operate 6 gamma cameras across St James Hospitaland Leeds General Infirmary, scanning outpatients, inpatients andpaediatrics. This busy department requires an individual with excellentcommunication skills to work as part of our administrative team. Theapplicant should have accomplished computer skills, a caring and friendlydemeanour, and a keen eye for detail. The post is both challenging andrewarding and is most suited to an individual who can prioritise theirworkload, respond quickly to changing situations and work effectively in abusy environment. An understanding of the basics of the procedures undertakenin Nuclear Medicine and PET CT imaging would be advantageous to answerpatient enquires effectively and efficiently. This is a rotational, full time(37.5 hours a week) position so will involve working at both St James andLeeds General Infirmary.

Main duties of the job

Thisvaried administrative role will involve a number of different clericalduties. These include; being a first point of contact for patients arrivingat, or ringing the department, answering patient queries, managing patientreferrals and appointment bookings, adding reports to radiology systems,dealing with phone calls/emails from other service users or staff membersfrom outside of the department, managing the generic Nuclear Medicine emailinboxes and such like. You may also beasked to type letters, take minutes for meetings, be responsible for stockand organise room bookings/meetings.Please see attached Job Description for more information.

About us

Thisis an exciting opportunity to join one of the largest and most respectedTeaching Hospitals in the UK. The Trust has a reputation as a centre ofclinical excellence and strives to be at the forefront of research andinnovation. Leeds Radiology work collaboratively across all modalities andstrives to provide the best service to patients. Staff health and wellbeingis also of great importance, with many good support options available tostaff. The Leeds Way values (Fair, Accountable, Collaborative, Empowered andPatient Centred) are embedded into the culture and ethos of the Trust, andhighlight it's commitment to delivering the highest quality of patient carewhilst also encouraging good, inclusive working environment where all stafffeel listened to.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

Thepost holder will be responsible for the provision of a full and effectiveadministrative and clerical support service to the Service. He/she will alsobe responsible for inputting data onto the departmental database system andproducing reports as required. The post holder will be expected to arrangeand plan her/his own work on a day-to-day basis within the overall demandsand priorities of the department.

To provide a full clerical supportservice to the department including organising, sorting and filing documentsand papers; dealing with incoming and outgoing paper and electronic post asrequired; photocopying, faxing and distributing information by post or email;typing letters and other documents

To deal with communications and adhoc enquiries from staff and service users, members of the public, and a widerange of external organisations and professionals. Receiving and relayinggeneral verbal/written messages and responding by supplying straightforwardinformation and guidance or referring to the relevant member of thedepartment or other Trust staff as necessary.

To provide administrative supportfor meetings as required e.g. organising meetings including checking accessarrangements, booking rooms and refreshments, sign language and ethnicminority language interpreters as appropriate, organising travel arrangements,administering expense forms, liaising with members regarding dates, sendingout notice of meetings, agendas and minutes.

To attend and service meetings asrequired. This could include welcoming participants, organising refreshmentsand taking minutes and typing them up and circulating them after approval.

To maintain and update mail-outsand labels for Trust and staff departments, advisory group members andvoluntary and community organisations and organising electronic or papermail-outs to such groups as required (typing, copying and posting etc.)

To monitor stock levels andre-order stationery and office supplies as required, and non-stock items asnecessary.

To adhere to relevant StatutoryInstruments and Trust policies and guidelines e.g. Data Protection, Healthand Safety, Confidentiality and personnel policies and guidelines.

Use departmental database forrecording appropriate information as requested and producing reports.

Any other duties commensurate withthe grade which may be required from time to time to ensure the effectiverunning of the service.

Person Specification Skills & Behaviours
  • Personal or work experience of working with diversity e.g. disabled people, people from different cultures
Qualifications
  • GCSE or equivalent in English and Maths
Experience
  • Previous clerical/administrative experience
  • Competent in word processing, spread sheet packages and in using databases
  • Work experience in a health or social care setting
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Administrative Officer (XN03)

Leeds, Yorkshire and the Humber Leeds Teaching Hospitals

Posted 5 days ago

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Job Description

Anopportunity has arisen within the Radiology Clinical Service Unit for highlymotivated and enthusiastic candidates to join the team as a Complex booker.We are looking for staff that are flexible and willing to cover a rota whichmay include evening and weekend shifts and which will also include possibleworking across our 5 sites.

Thiswould be an ideal opportunity for someone looking to expand their experienceand knowledge. We will in return offer support through a structured period ofinduction and training along with opportunities for professional developmentin a supportive environment.

Thesuccessful candidate will provide a comprehensive administrative/clericalservice to the Radiology department in line with Trust departmental guidanceand polices. Candidates will need excellent communication skills, the abilityto work as part of a team and organise/prioritise their own workload as wellas multitasking.

Expected ShortlistingDate

30/09/2025

Planned InterviewDate

03/10/2025

Main duties of the job

Arrangingappointments with patients over the telephone for Fast Track, Urgent andRoutine appointments. These appointments can be very short notice.

Arrangingand sending of appointments by letter.

Takingand receiving of calls from patients and internal staff members with queriesusing our Net Call telephone system

Processingpatient referrals in a timely manner

Maintainingand inputting of patient data on our Radiology system

About us

InRadiology we process around 10,000 examination referrals per month. If yourelooking for an NHS career in Leeds, you couldnt come to a better place.Leeds Teaching Hospitals NHS Trust is one of the largest NHS Trusts in theUK, employing more than 15000 people across 7 hospitals over 6 sites. Werealso the first major multi-site hospital in the UK to have adopted anunder-one-roof approach to patient care, ensuring that we are among the bestin the country for patient survival rates. Our values, standards andbehaviours define the quality of clinical care we offer and the professionalrelationships we make with our patients, colleagues and the wider community.We call this The Leeds Way and its focus is on our values of being patientcantered, fair, collaborative, accountable and empowered.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

Thisrole provides a high standard of clerical service and, where necessary,reception duties to the department, adhering to departmental guidelines andpolicies.

Toundertake a range of clerical and administrative duties which will includereceiving and checking documentation, reports and patient information,processing appropriately within departmental guidelines, entering informationonto the appropriate IT system and retrieving information as and when required.

Please see the attached job description for further information.

Person Specification Qualifications
  • Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2
  • Courses or training relevant to the role
Skills & behaviours
  • Must be able to prioritise workload and meet deadlines, example of when this has been used
  • Flexible approach to working practices and duties When have you shown flexible working patterns
Experience
  • Able to work as part of a multidisciplinary team, when have you had to be professional towards patients/customers
  • Previous experience in an office environment over 12 months, what experience have you gained
  • Knowledge and experience of using NHS systems, if so which systems and experience
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Cross Green, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

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Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Churwell, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Chapel Allerton, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Leeds, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Burley, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Leeds, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Leeds, Yorkshire and the Humber ApexFocusGroup

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
 

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