What Jobs are available for Amazon in Dartford?

About Health & Happiness Group

Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands.

As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions.

Your role within the team:

• We are seeking a skilled and experienced Amazon Paid Media Manager to join our team.
• The ideal candidate will have a minimum of 4 years of proven experience in managing and optimizing Amazon Paid Media campaigns.
• As an Amazon Paid Media Manager, you will play a crucial role in driving the success of our e-commerce business by strategically managing and optimizing our Amazon advertising efforts.

Key Responsibilities:

• Media Ownership: Build, manage, and optimise all Amazon Ads (Sponsored Products, Brands, Display, and DSP) to achieve ROAS, ACoS, and revenue targets.
• Seller Central Management: Maintain and optimise campaigns, listings, and product data directly within Seller Central,ensuring everything from budgets to bids to catalogue data is accurate and optimised
• Strategic Execution: Work with the Amazon EU Lead to design and deliver a cohesive media plan that supports both short-term sales goals and long-term brand growth.
• Search & Conversion Optimisation: Leverage keyword analysis, category insights, and competitive data to improve ranking and conversion.
• Creative Collaboration: Partner with the brand and content teams to test and optimise assets in paid media campaigns.
• Performance Analysis: Build weekly and monthly media performance dashboards, delivering actionable insights and recommendations.
• Experience managing Amazon 3P accounts through Seller Central.
• Deep experience in Amazon Advertising, including campaign setup, optimisation, and reporting.
• Strong analytical skills with comfort using Helium10, Pacvue, JungleScout, or similar tools.
• Experience scaling revenue in consumer brands (ideally supplements, beauty, or pet care).

Campaign Strategy and Planning:

• Develop and execute effective Amazon PPC strategies aligned with overall business objectives.
• Conduct thorough keyword research and analysis to identify relevant and high-performing keywords.
• Create and manage comprehensive PPC campaigns, ad groups, and keywords to maximize ROI.

Budget Management:

• Set, monitor, and optimize advertising budgets to ensure efficient allocation of resources.
• Implement bidding strategies to achieve target ACoS (Advertising Cost of Sales) and other key performance indicators.

Ad Creative and Copywriting:

• Collaborate with the creative team to develop compelling ad creatives that resonate with the target audience.
• Write persuasive and engaging ad copy to increase click-through rates and conversions.

Performance Analysis and Reporting:

• Regularly analyze campaign performance metrics and key performance indicators.
• Provide insightful reports and actionable recommendations to enhance campaign performance.
• Utilize analytics tools to track and measure the success of campaigns.

Competitor Analysis:

• Stay informed about industry trends and competitive landscape.
• Conduct competitor analysis to identify opportunities and areas for improvement.

Continuous Optimization:

• Implement A/B testing strategies for ad creatives, targeting, and bidding.
• Stay abreast of Amazon algorithm changes and update strategies accordingly.

Desired Skills and Experience:

To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• Minimum of 3-4 years of hands-on experience in managing Amazon PPC campaigns.
• DSP experience would be a big plus too.
• Proven track record of improving ACoS, conversion rates, and overall campaign performance.
• In-depth knowledge of Amazon Advertising platform and best practices.
• Strong analytical skills with proficiency in data interpretation and reporting.
• Excellent communication and collaboration skills.
• Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces.
• Creative thinker with a passion for pets and wellness.
• Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges.
• Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment.
• Highly organized and disciplined with strong attention to detail.
• Collaborative - proven collaborative leadership style and a team player.
• Strong written, verbal and listening communication skills
• Excelling at operating in a fast paced & entrepreneurial environment.
• Ability to work in a cross-functional matrix environment.

Benefits:

• Hybrid working with 3 days a week in the office.
• Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc.
• Gym Membership (28 credits per month)
• On-site Gym
• 30 Annual Leave days per year
• 40% discount for UK Brands
• Pension
• Health Insurance
• Life Insurance
• Private Dental Insurance
• Dog-friendly office.
• Coffee shop within the building.
• Complimentary office drinks on Thursday evenings

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today!

Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Open Border partners with leading e-commerce brands to scale international revenue. Spun out from a successful consumer brand holding company, our mission is to help brands unlock global growth by making cross-border e-commerce simple and profitable. We offer a comprehensive suite of solutions spanning operations, infrastructure (compliance, taxes, duties), and localized growth across various international channels, including major marketplaces.

Job Title: Manager, Amazon and Marketplaces

Location: Remote (USA or Canada)

Working Hours: Must align with Eastern Standard Time (EST) hours

The Amazon and Marketplaces Manager is a critical, high-impact leadership role responsible for owning the Open Border Marketplace product offering. You will be the strategic driver helping primarily U.S. brands successfully expand and thrive on international Amazon and other e-commerce marketplaces. You will be the internal and external authority on all things marketplaces, managing key client relationships and driving the end-to-end execution of growth strategies.

• Marketplace Strategy & Ownership: Serve as the direct owner of the Open Border Marketplace product, leading and defining the strategic direction for international marketplace expansion across clients.
• Client Growth & Management: Own the growth strategy for a portfolio of U.S. brands expanding internationally, providing direct oversight and support services, and managing the ongoing client relationships as the primary point of contact.
• Performance Marketing Execution: Lead the day-to-day execution of growth and marketing strategies, including identifying, setting up, and managing Amazon advertising campaigns, conducting price A/B testing, and localizing content for new markets.
• Financial Acumen & Optimization: Apply strong financial acumen to analyze brand profitability, discern the effectiveness of advertising spend, and link performance back to new customer acquisition and organic ranking improvement.
• Brand Vetting & Pitching: Vet potential new brands for international expansion, put together compelling market opportunity analyses, and create pitch decks outlining customized strategies for entering new international marketplaces.
• Cross-Functional Coordination: Collaborate closely with the internal Operations team to coordinate critical functions such as logistics, inventory replenishment, and accurate demand planning.
• Operational Oversight: Utilize internal support teams effectively for catalog operations and managing complex Amazon Seller Central cases.

Requirements

Experience: 4–7 years of direct Amazon marketplace experience, with a minimum of 2 years specifically focused on direct international expansion.

International Expertis e: Proven experience opening and managing listings in international Amazon marketplaces (e.g., Canada, EU, Mexico, UK, etc.).

Global Compliance Knowledge: Deep understanding of the operational complexities of international e-commerce, including compliance, cross-border logistics, tariffs, duties, and taxation as they apply to marketplace operations.

Growth Strategy: Experience managing end-to-end growth strategy on Amazon, from account setup and campaign creation to performance optimization.

Client Management: Extensive experience in a client-facing role, successfully managing a book of business and maintaining high-value customer relationships.

Education: Bachelor’s degree or equivalent professional work experience.

• Data Proficiency: High proficiency in data analytics tools and advanced presentation-making skills to effectively communicate performance insights and strategies to clients and internal stakeholders.
• Portfolio Management: Proven track record of managing a portfolio of multiple brands simultaneously in a client-facing environment.
• E-commerce Background: General background and understanding of the broader e-commerce landscape.
• Communication: Exceptional internal and external communication skills, serving as a confident point of contact for complex marketplace issues.

At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.

Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.

However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.

If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits.

Requirements

• Experience working on B2B SaaS products – ideally supported by specific examples from a Product Manager or Product Owner role. What matters most is hands-on experience and a solid understanding of the real-world challenges of such products.
• In-depth knowledge of the Amazon ecosystem – whether as a seller, consultant, or someone developing tools integrated with Amazon. We're looking for practical knowledge, not just theoretical understanding.
• Understanding of the global context – familiarity with the differences between Amazon markets (e.g., the US, Germany, India) and the ability to design solutions that work well across various local environments.
• Familiarity with the full lifecycle of an Amazon seller – from product listing, inventory management, and logistics to advertising campaigns and brand protection.
• Strong analytical thinking skills – the ability to draw insights from data, customer conversations, and competitor moves — and translate all of that into a coherent vision and actionable product plan.
  

Key technologies and platforms you need to be familiar with:

• Platforms: Seller Central, Vendor Central, Amazon Advertising Console (Sponsored Products/Brands/DSP), Brand Registry.
• Programs: Fulfillment by Amazon (FBA, including Pan-European and EFN), Seller Fulfilled Prime (SFP).
• Technologies: Deep understanding of the capabilities and limitations of the Amazon Selling Partner API (SP-API).

Your task will be to set the direction for our Amazon-related products worldwide. We’re looking for someone to take the helm — like the CEO of this area — and lead it in a way that delivers real value to sellers across all major markets and Amazon programs.

• Developing and managing the global roadmap – creating a long-term development plan for the Amazon ecosystem, taking into account market priorities (North America, Europe, Asia) as well as programs like FBA, Seller-Fulfilled Prime, and Amazon Advertising.
• Market and competitor analysis – monitoring changes in Amazon policies, SP-API updates, and trends among global tool providers for sellers. Building internal expertise in the Amazon platform.
• Customer needs research – conducting regular interviews and analyses with international sellers to understand their operational, logistical, and marketing challenges when working with Amazon.
• Defining product requirements – translating identified needs and problems into specific, high-level requirements for product and technical teams.
• Managing success metrics – setting key performance indicators (KPIs) and tracking their progress, making data-driven and results-based decisions.

Benefits

• Real Impact: The opportunity to actively shape the global e-commerce market and implement solutions that make a difference. 
• Global Team: Inspiring collaboration with passionate professionals from diverse cultures and corners of the world.
• Dynamic Growth : The chance for professional and personal development within a company experiencing a phase of dynamic growth – grow with us!
• Attractive salary and perks package (depending on hiring country)

• Manage and maintain product listings on the e-commerce website and various online marketplaces, ensuring accuracy and optimization.
• Oversee inventory levels, coordinating with warehouse teams to ensure stock availability and prevent stockouts.
• Process and track online orders, ensuring timely and accurate fulfillment and shipping.
• Monitor website performance, identify and troubleshoot any technical issues or user experience problems.
• Collaborate with marketing teams to execute promotional campaigns and ensure seamless integration with e-commerce operations.
• Provide support to the customer service team by addressing operational queries and resolving order-related issues.
• Analyze sales data and operational metrics to identify trends and opportunities for improvement.
• Manage relationships with third-party logistics (3PL) providers and shipping carriers.
• Ensure compliance with all relevant e-commerce regulations and payment processing standards.
• Stay up-to-date with e-commerce best practices, emerging technologies, and industry trends.

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 2-4 years of experience in e-commerce operations, online retail, or a similar role.
• Proficiency with e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Experience with online marketplaces like Amazon Seller Central and eBay.
• Strong understanding of inventory management principles and order fulfillment processes.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in Microsoft Excel or Google Sheets for data analysis.
• Effective communication and collaboration skills, suitable for a remote work environment.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with digital marketing concepts is a plus.