1611 Axa jobs in Bristol

15.06 per hour

3 months initially - with permanent opportunities

Central Bristol - fully office based

37 per week - Monday - Friday 9-5

Are you driven by the chance to help people when they need it most? If that sounds like you, we've got an incredible opportunity available.

Join Tate in partnership with a local authority as a full-time Customer Service Advisors - right at the heart of Bristol's Citizen Service Point. This is where urgent support meets compassionate action. You'll be the first point of contact for individuals facing crisis situations - from homelessness and abuse to urgent benefit needs - offering guidance, empathy, and practical solutions.

What you'll be doing:

• Supporting 3-10 customers face-to-face each day, tackling complex and sensitive issues head-on
• Solving challenging queries with confidence and care
• Collaborating with internal departments to deliver fast, effective resolutions
• Handling incoming calls with professionalism and urgency
• Managing confidential data across intricate databases with precision

This isn't just a job - it's a fast-paced, high-pressure role where you'll be on your feet, thinking on your feet, and making a difference from the moment you step in.

Why apply?

• Comprehensive training to set you up for success
• Long-term career development opportunities
• The chance to be part of a team that truly changes lives

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Advisor

Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth . This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!

The hourly rate is 12.58 per hour and is Monday to Friday only.

Package and Benefits of a Customer Service Advisor:

• Salary: 12.58 per hour

• Hours: Monday - Friday, 8.15am - 5.00pm

• Contract: Temporary for 3 months (there is a possibility for this role to become permanent after)

• Location : Avonmouth

• Lift share scheme

• Amazing progression

• Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus

• Performance-related bonuses

• Huge discounts on a full range of products

Key Responsibilities of a Customer Service Advisor:

• Receiving inbound phone calls from new and existing customers to help with their queries

• Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements

• Managing customers' expectations

• Having great conversations and generate fit for purpose solutions for customers

• Organising deliveries for customers, ensuring accuracy at all times

• Dealing with complaints in a professional manner

Skills and Experience of a Customer Service Advisor

• Previous experience in a customer facing role, i.e., retail or hospitality

• Previous call centre experience is desirable but not essential

• Excellent communication skills and a confident telephone manner

• Ability to build and maintain customer relationships

• Passionate about delivering the best customer experience

If you are interested in this position as a Customer Service Advisor , and have the relevant skills and experience required please apply now.

Red Recruitment (Business)

Customer Service Administrator - Billing

On-site, 5 days per week | Cwmbran, Wales

We're looking for a Customer Service Administrator (Billing) to support our client's customers with airtime billing, SIM management, and order processing. You'll handle enquiries, maintain accurate records, and work with internal teams to deliver excellent service.

Key Responsibilities

• Manage billing enquiries, SIM renewals, and invoice processing.

• Support customer enquiries via email, phone, and service desk.

• Maintain accurate records, contracts, and internal systems.

• Assist with troubleshooting, ticket management, and customer updates.

• Collaborate with Finance, Sales, and Service teams to resolve issues.

About You

• Strong admin background with attention to detail.

• Excellent communication and customer service skills.

• Organised, adaptable, and proactive in problem-solving.

• Confident with Microsoft Office; billing/telecoms experience is a plus.

If interested please click apply today!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Customer Service Administrator

(You may have experience in a similar role such as Sales Support Specialist, Operations Coordinator, Sales Coordinator, Sales Executive Assistant, Client Services Administrator, Commercial Administrator, Sales Office Administrator, Project Administrator or Sales Administrator)

Location: Ilminster, Somerset
Hours: 37.5 hours per week
9am - 5pm Monday to Thursday, 9am - 4.30pm Friday
8.30am - 4.30pm Monday to Thursday, 8am - 4pm Friday
(Shift pattern to be agreed with your line manager)

Salary: 25,000 - 27,500 DOE

What's On Offer

• Defined Contribution Pension: 5% employer / 5% employee contributions (employee can increase contributions; salary sacrifice available from November 2025)
  * Cycle to Work Scheme
  * Employee Assistance Programme
  * Corporate Gym Membership
  * Mental Health First Aiders on site
  * Free Life Assurance: 3x annual salary
  * Christmas Savings Club & Festive Activities
  * Employee Discount Platform: With local businesses

The Role

As a Customer Service Administrator, you'll be a key player in delivering exceptional service to their customers while supporting the sales process from initial enquiry through to post-order care. You'll work closely with internal teams and external clients to ensure every interaction is professional, efficient, and aligned with their commitment to quality.

This is a varied and rewarding role where you'll help drive customer satisfaction, support sales growth, and contribute to the success of their team.

Your Key Responsibilities

• Managing customer enquiries, quotations, and orders using their CRM system
• Supporting Area Sales Managers and Business Development teams with lead qualification and presentations
• Coordinating deliveries and resolving any issues with empathy and professionalism
• Handling post-order communications and documentation
• Booking commissioning visits and warranty callouts
• Providing product information and simple technical advice
• Monitoring outstanding quotes and opportunities to maximise conversion

What You'll Bring

• Experience in a busy business environment, ideally in customer service or sales
• Proficiency in Microsoft Excel and Outlook
• Strong communication and relationship-building skills
• Highly organised with a keen eye for detail
• Bonus: Experience in the engineering, construction, or manufacturing industry, and familiarity with CRM/MRP systems

How to Apply

If you're customer-focused, commercially aware, and ready to take on a new challenge, we'd love to hear from you.

Submit your CV online or email it to (url removed) . Prefer to chat first? Call Debbie on (phone number removed) to discuss the opportunity.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor

• Salary: £27,800 per annum
• Hours: Monday - Friday, 40 hours per week
• Contract Type: Permanent
• Location: Nailsea

Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.

Benefits and Package for a Customer Service Advisor:

• 25 days' holiday rising to 28 with length of service
• Up to 20% combined pension contribution
• Opportunity to buy or sell holiday
• Pay increases yearly, rewarding your first three years of service
• Performance-related bonus of up to 10%
• Optimise Health Plan, supporting you with your healthcare costs
• £1000 'Refer a friend/family' scheme
• Life assurance of up to eight times your salary
• Sustainable benefits, including electric vehicle and cycle2work schemes
• A range of family-friendly policies, including enhanced maternity and paternity leave
• Paid community day
• Cashback and discounts from over 3,000 retailers

Key Responsibilities of a Customer Service Advisor:

• Answering inbound calls and responding to email queries from customers
• Interacting with regional water companies and be multiskilled in a variety of other daily tasks
• Delivering first-class and memorable customer service
• Building rapport via all forms of communication
• Confidently making and implementing decisions when necessary

Key Skills and Experience of a Customer Service Advisor:

• You should have a positive "can do" attitude and be enthusiastic to learn new skills
• You should want to exceed both your own and the customers' expectations
• Excellent communication skills, both written and verbal is required
• You will be required to have a willingness to adapt and respond to change
• Being able to work to department targets, demonstrate resilience and reliability is also required

If you are interested in this Customer Service Advisor position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

The role of Customer Service Administrator involves providing efficient administrative and customer service support within the Secretarial & Business Support department. This permanent position is 5 days in the office in Portishead and requires attention to detail and a proactive approach to meet client and team needs effectively.

Client Details

This opportunity is with a small-to-medium-sized company based in Portishead known for its commitment to quality and customer satisfaction. The organisation offers a supportive environment and values its employees, fostering professional growth and development.

Description

• Responding promptly and professionally to customer enquiries via phone and email.
• Maintaining accurate and up-to-date records in the company's database.
• Coordinating with other departments to ensure timely resolution of customer issues.
• Processing orders and managing related administrative tasks efficiently.
• Monitoring and tracking delivery schedules to provide updates to customers.
• Assisting with the preparation of reports and documentation as required.
• Providing general administrative support to the Secretarial & Business Support team.
• Ensuring compliance with company policies and procedures in all customer interactions.

Profile

A successful Customer Service Administrator should have:

• Previous experience in a similar administrative or customer service role in the retail industry.
• Strong organisational and multitasking skills with a focus on accuracy.
• Proficiency in using standard office software and databases.
• Excellent communication skills, both written and verbal.
• A proactive approach to problem-solving and a customer-focused mindset.
• Ability to work effectively as part of a team in a busy office environment.

Job Offer

• A competitive salary of 27000 to 35000 per annum, depending on experience.
• Free on-site parking for all employees.
• Private medical insurance through Bupa following the probation period.
• The chance to join a growing company with opportunities for career progression.

This is a full-time 5-days in the office role, based in Portishead.

Customer Service Administrator

Location: Taunton, Somerset
Hours: 37.5 hours per week | 8am - 4.30pm Monday to Thursday, 8am - 1.30pm Friday
Salary: Competitive salary discussed at application stage

What's On Offer

• Generous Annual Leave: Enjoy 26 days of holiday each year, plus Bank Holidays
• Secure Your Future: Benefit from a Defined Contribution Pension plan
• Peace of Mind: Group Life Assurance provides added security for you and your loved ones
• Income Protection: Group Income Protection ensures support if you're unable to work due to illness or injury
• Free Parking: Take advantage of free on-site parking

The Role

As a Customer Service Administrator, you'll be the welcoming face of the company - ensuring every customer enjoys a seamless experience from their very first interaction. You'll play a key role in managing orders and responding to enquiries with efficiency and care.

Working closely with a supportive Customer Care Team and dynamic Sales Account Managers, you'll deliver outstanding service and administrative support. You'll collaborate with both internal colleagues and external customers, making a real impact on customer relationships and overall success.

Your Key Responsibilities

• Overseeing the end-to-end customer order journey, including booking, purchase order verification, and order processing.
• Delivering accurate pricing and delivery details using established systems and procedures.
• Supporting Sales Account Managers with event coordination and customer engagement activities.
• Responding promptly to telephone and email queries from both internal teams and external clients.
• Organising and maintaining both digital and paper filing systems to ensure easy access to information.
• Coordinating all incoming and outgoing site mail for smooth daily operations.
• Assisting with the setup of new customer accounts and processing credit term applications.

What You'll Bring

• Prior experience working in a sales or customer service office environment.
• Proficient in Microsoft Office Suite and comfortable using digital tools.
• Skilled at building strong relationships with both customers and colleagues.
• Highly organised, detail-focused, and an excellent communicator.

How to Apply

If you're enthusiastic, organised, and ready to take on a rewarding new challenge, we'd love to hear from you.

Submit your CV online or email it to (url removed). Prefer to chat first? Call Debbie on (phone number removed) to discuss the opportunity.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor

Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth . This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!

The hourly rate is 12.58 per hour and is Monday to Friday only.

Package and Benefits of a Customer Service Advisor:

• Salary: 12.58 per hour

• Hours: Monday - Friday, 8.15am - 5.00pm

• Contract: Temporary for 3 months (there is a possibility for this role to become permanent after)

• Location : Avonmouth

• Lift share scheme

• Amazing progression

• Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus

• Performance-related bonuses

• Huge discounts on a full range of products

Key Responsibilities of a Customer Service Advisor:

• Receiving inbound phone calls from new and existing customers to help with their queries

• Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements

• Managing customers' expectations

• Having great conversations and generate fit for purpose solutions for customers

• Organising deliveries for customers, ensuring accuracy at all times

• Dealing with complaints in a professional manner

Skills and Experience of a Customer Service Advisor

• Previous experience in a customer facing role, i.e., retail or hospitality

• Previous call centre experience is desirable but not essential

• Excellent communication skills and a confident telephone manner

• Ability to build and maintain customer relationships

• Passionate about delivering the best customer experience

If you are interested in this position as a Customer Service Advisor , and have the relevant skills and experience required please apply now.

Red Recruitment (Business)

Customer Service Agent

Red Recruitment is recruiting a Customer Service Agent for our client based in Bristol who specialise in Mobility solutions. This is in their brand new office that has only just opened.

This role is perfect for someone with an excellent telephone manner when answering inbound calls or making outbound calls to build rapport with customers.

The role will be office-based, Monday - Friday 9am - 5pm

Benefits and Package for Customer Service Agent:

Salary: £25,750 with annual performance related bonus paid monthly
Hours: Monday - Friday, 9am - 5pm
Contract: Permanent
Location: Bristol

• Company events
• 28 Days Holiday
• Progression Opportunities
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Enhanced maternity leave
• Free or subsidised travel
• Private medical insurance

Key Responsibilities of Customer Service Agent

• Dealing with inbound and outbound calls to customers following a sale.
• Building rapport with customers
• Understanding the post sales processes and questions customers have after purchasing a product
• Taking payments over the phone
• Explaining the company and product benefits

Key Skills and Experience of Customer Service Agent:

• Have an excellent telephone manner
• Are able to build rapport with customers along with being patient
• Are reliable, trustworthy and motivated
• Contact Centre experience
• Have a positive attitude

If you have the relevant skills and experience and are interested in the position, please apply now!

Red Recruitment (Agency)