14 Birmingham City Council jobs in Birmingham

Operational Manager - Children, Families and Community Services
Home based with travel to various locations across West Midlands Northamptonshire and surrounds

About Us

At Family Action, we transform lives by providing practical, emotional and financial support to those experiencing poverty, disadvantage and social isolation.

Since 1869, we have been building stronger families, and today, we work with over 60,000 families across more than 190 services. We also support thousands more through national programmes and grants, ensuring everyone has the tools to overcome challenges and thrive.

We are now looking for an Operation Manager to join us on a part-time, permanent basis, working 29.6 hours per week.

The Benefits

- Salary of £42,140 - £6,240 FTE per annum ( 3,712 - 6,992 per annum for 29.6 hours per week)
- An additional 80 home-based allowance FTE per annum
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days, plus

Operational Manager - Children, Families and Community Services
Home based with travel to various locations across West Midlands Northamptonshire and surrounds

About Us

At Family Action, we transform lives by providing practical, emotional and financial support to those experiencing poverty, disadvantage and social isolation.

Since 1869, we have been building stronger families, and today, we work with over 60,000 families across more than 190 services. We also support thousands more through national programmes and grants, ensuring everyone has the tools to overcome challenges and thrive.

We are now looking for an Operation Manager to join us on a part-time, permanent basis, working 29.6 hours per week.

The Benefits

- Salary of £42,140 - £6,240 FTE per annum ( 3,712 - 6,992 per annum for 29.6 hours per week)
- An additional 80 home-based allowance FTE per annum
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days, plus

• Develop and implement strategic plans for community support services.
• Manage and lead teams of community support workers and coordinators.
• Oversee program delivery, ensuring quality and effectiveness.
• Secure funding through grants, fundraising, and partnerships.
• Build and maintain relationships with community stakeholders and beneficiaries.
• Monitor and evaluate service outcomes, reporting on impact.
• Manage departmental budgets and ensure compliance.

• Master's degree in Social Work, Community Development, or a related field.
• 7+ years of experience in community services management or social care leadership.
• Demonstrated experience in program development, fundraising, and partnership building.
• Strong understanding of social welfare systems and community needs.
• Excellent leadership, communication, and interpersonal skills.
• Experience in managing budgets and reporting on impact.

• Managing and supervising a team of care coordinators, support workers, and volunteers.
• Developing, implementing, and monitoring individualised care plans for service users.
• Ensuring compliance with all relevant regulations, standards, and policies in social care.
• Conducting assessments of client needs and coordinating the provision of appropriate support services.
• Providing training, mentorship, and ongoing professional development for care staff.
• Managing case files, record-keeping, and reporting requirements accurately and efficiently.
• Collaborating with external agencies, healthcare providers, and family members to ensure holistic care.
• Handling complex case management, crisis intervention, and safeguarding concerns.
• Monitoring service delivery, gathering feedback, and implementing quality improvement initiatives.
• Promoting a culture of empathy, respect, and dignity in all aspects of care.

• A relevant degree or professional qualification in Social Work, Health and Social Care, Psychology, or a related field.
• Significant experience (minimum 5 years) in a senior role within the social care or community support sector.
• Proven experience in managing and leading teams in a care setting.
• In-depth knowledge of safeguarding principles, care standards, and relevant legislation.
• Excellent assessment, care planning, and case management skills.
• Strong communication, interpersonal, and leadership abilities.
• Proficiency in using digital platforms for remote management, communication, and record-keeping.
• A commitment to person-centred care and supporting vulnerable individuals.
• Ability to work autonomously and manage workload effectively in a remote environment.

• Provide expert clinical leadership and direction to a multidisciplinary team of mental health professionals.
• Oversee the assessment, treatment, and ongoing care of individuals with diverse mental health conditions.
• Develop and implement evidence-based clinical protocols and best practices.
• Ensure the highest standards of patient care, safety, and satisfaction.
• Conduct clinical supervision and provide mentorship to team members.
• Manage case allocation and workload distribution within the team.
• Collaborate with external agencies, GPs, and other healthcare providers to ensure integrated patient care.
• Participate in service development, quality improvement initiatives, and strategic planning.
• Ensure compliance with all relevant professional standards, policies, and regulatory requirements.
• Maintain accurate and confidential patient records in accordance with GDPR and professional guidelines.
• Respond to emergencies and provide crisis intervention as needed.
• Promote a culture of collaboration, respect, and professional development within the team.
• Represent the service at professional meetings and forums.
• Contribute to the ongoing evaluation and improvement of service delivery.

• Registered Mental Health Nurse (RMN), Registered General Nurse (RGN) with relevant experience, or other Allied Health Professional (e.g., Social Worker, Occupational Therapist, Psychologist) with appropriate registration.
• Significant post-registration experience in mental health services, with demonstrable clinical leadership experience.
• Proven ability to lead, manage, and motivate a multidisciplinary team.
• In-depth knowledge of mental health legislation, policies, and service frameworks.
• Excellent clinical assessment, diagnostic, and therapeutic skills.
• Strong communication, interpersonal, and decision-making abilities.
• Commitment to evidence-based practice and continuous professional development.
• Experience in service development and quality improvement is desirable.
• Valid DBS check and eligibility to work in the UK.
• Willingness to work on-site in Birmingham, West Midlands, UK .

• Manage and lead a team of community support workers, providing supervision, training, and performance evaluation.
• Develop and implement care plans and support strategies in collaboration with clients and healthcare professionals.
• Ensure the delivery of high-quality, person-centered support services that promote well-being and independence.
• Monitor client progress and outcomes, making adjustments to care plans as needed.
• Liaise with external agencies, including healthcare providers, social services, and community organizations.
• Manage the operational aspects of the community support team remotely, including scheduling and resource allocation.
• Ensure compliance with all relevant legislation, policies, and professional standards in mental health care.
• Handle client inquiries and address any concerns or complaints in a professional and empathetic manner.
• Contribute to the development and evaluation of new service initiatives.
• Maintain accurate and confidential client records and administrative documentation.

• A relevant qualification in Social Work, Mental Health Nursing, Psychology, or a related field.
• A minimum of 5 years of experience in mental health services or community support, with at least 2 years in a supervisory or management role.
• Demonstrated experience in managing remote teams or operations.
• In-depth knowledge of mental health conditions, treatment approaches, and recovery principles.
• Familiarity with relevant legislation and safeguarding procedures.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in using case management software and virtual communication tools.
• A commitment to promoting client empowerment and social inclusion.
• Ability to work autonomously and make sound decisions in a dynamic environment.

Business Development Manager - IT Managed Services and Solutions, Cloud, SaaS, Public Sector

Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access. No visa holders please. Must have ILR or be UK or European Citizen with at least part settled status.

Circa 50-75K depending on experience + Car + Uncapped Comm + Package

Job Description

Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Manager to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a deep understanding of public sector procurement frameworks.

This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus.

Key Responsibilities:

• Generate new business within the public sector across targeted accounts.
• Develop and manage a day success plan to drive your pipeline growth.
• Own a rolling list of 100 named target accounts in your vertical and product focus.
• Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin.
• Work with internal teams to co-create joint campaigns and go-to-market strategies.
• Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events.
• Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs.
• Navigate public sector frameworks and governance, clearly positioning service differentiators.
• Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc).

What We're Looking For (in multiple hires) :

• Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space.
• Strong knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud).
• Proficiency with tools like Sales Navigator, Cognism , and HubSpot .
• Experience creating and executing marketing campaigns and events aligned to technology offerings.
• Excellent bid writing skills , able to create persuasive proposals independently.
• Strong organisational skills with the ability to manage complex sales cycles.
• Specialism in winning new business from any and all of these areas: Education, NHS, Central Governement, Police, Blue Light, Local Government.

What's On Offer:

• Remote-first working with flexible hybrid options.
• 25 days holiday , increasing annually to 28 days.
• Private medical insurance , discounted health plans, and virtual GP access.
• Comprehensive health & wellbeing programme , supported by a dedicated internal wellbeing team.
• Eye care support and an employee assistance programme.
• A progressive, high-performance culture that supports career development.

If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you.

Apply now to take the next step in your career with one of the UK's largest managed service providers.

Business Development Manager - IT Managed Services and Solutions, Cloud, SaaS, Public Sector

Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access. No visa holders please. Must have ILR or be UK or European Citizen with at least part settled status.

Circa 50-75K depending on experience + Car + Uncapped Comm + Package

Job Description

Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Manager to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a deep understanding of public sector procurement frameworks.

This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus.

Key Responsibilities:

• Generate new business within the public sector across targeted accounts.
• Develop and manage a day success plan to drive your pipeline growth.
• Own a rolling list of 100 named target accounts in your vertical and product focus.
• Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin.
• Work with internal teams to co-create joint campaigns and go-to-market strategies.
• Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events.
• Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs.
• Navigate public sector frameworks and governance, clearly positioning service differentiators.
• Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc).

What We're Looking For (in multiple hires) :

• Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space.
• Strong knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud).
• Proficiency with tools like Sales Navigator, Cognism , and HubSpot .
• Experience creating and executing marketing campaigns and events aligned to technology offerings.
• Excellent bid writing skills , able to create persuasive proposals independently.
• Strong organisational skills with the ability to manage complex sales cycles.
• Specialism in winning new business from any and all of these areas: Education, NHS, Central Governement, Police, Blue Light, Local Government.

What's On Offer:

• Remote-first working with flexible hybrid options.
• 25 days holiday , increasing annually to 28 days.
• Private medical insurance , discounted health plans, and virtual GP access.
• Comprehensive health & wellbeing programme , supported by a dedicated internal wellbeing team.
• Eye care support and an employee assistance programme.
• A progressive, high-performance culture that supports career development.

If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you.

Apply now to take the next step in your career with one of the UK's largest managed service providers.